Manager II, Product Designer

📍 Job Overview

Job Title: Manager II, Product Designer

Company: Nir Yu

Location: Mexico (Remote)

Job Type: Full-Time

Category: Product Design / UX/UI Operations

Date Posted: 2026-08-31T16:56:40

Experience Level: 10+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design process for critical user experience areas within a B2B2X SaaS platform, encompassing acquisition, engagement, retention, and monetization.

• Drive user-centric research and design initiatives to identify and solve complex problems for target market customers and partners, directly impacting product strategy and roadmap development.

• Collaborate extensively with Product Management and Engineering teams to conceptualize, develop, and launch innovative features, ensuring seamless integration from design to delivery.

• Establish and champion design standards, best practices, and contribute to the evolution of the company's design system, ensuring consistency and quality across the platform.

• Utilize advanced design tools and methodologies, including LLM platforms, to enhance productivity, conduct market research, and drive design effectiveness.

📝 Enhancement Note: This role is positioned as a Manager II, Product Designer, indicating a senior individual contributor or a lead role with significant ownership and potential for team influence, focusing on strategic design contributions within a B2B2X SaaS environment. The emphasis on LLM platforms suggests a forward-thinking approach to design research and productivity.

📈 Primary Responsibilities

• Own the discovery, definition, development, and delivery of exceptional UI/UX for designated design areas within the B2B2X SaaS platform, with key performance indicators including Usability, Customer Experience Score (CES), and other relevant metrics.

• Conduct in-depth user-centric research to thoroughly understand and define user needs, pain points, and opportunities for the platform's target market customers and partners.

• Partner closely with Product Managers and Engineering Leads to identify and explore new opportunities for delivering significant value through platform enhancements and new feature development.

• Create comprehensive design artifacts such as wireframes, storyboards, user flows, process flows, and site maps to effectively communicate complex design ideas and solutions.

• Develop functional prototypes to clearly demonstrate design concepts, facilitate user testing, and gather critical feedback for iterative refinement.

• Execute all phases of visual design, from initial concept development through to final hand-off to the engineering team, ensuring design integrity is maintained.

• Establish, promote, and maintain design guidelines, best practices, and standards, actively contributing to the ongoing evolution and enhancement of the company's design system.

• Conduct qualitative and data-driven reviews of product releases, both pre- and post-launch, to meticulously ensure the delivery of high-quality, user-friendly experiences.

• Present key design learnings, insights, and project outcomes within the team and to broader stakeholders, acting as a positive role model for design excellence and collaborative spirit.

📝 Enhancement Note: The responsibilities highlight a blend of strategic ownership, hands-on design execution, and leadership in establishing design standards. The focus on B2B2X SaaS and the explicit mention of metrics like CES indicate a strong business-oriented approach to design, aiming for measurable impact on customer experience and business outcomes.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for roles of this seniority. Equivalent practical experience will also be strongly considered.

Experience: 10+ years of progressive experience in product design, with a proven track record of delivering impactful UI/UX solutions, ideally with exposure to both B2C and B2B environments.

Required Skills:

• Deep understanding of user-centered design (UCD) principles and comprehensive user experience (UX) methodologies.

• Advanced proficiency in industry-standard design and prototyping tools, with a strong emphasis on Figma; experience with Sketch or Adobe XD is also highly valued.

• A robust portfolio showcasing proficiency in UI/UX best practices, design thinking methodologies, and the successful creation of engaging user interfaces and experiences for complex applications.

• Proven experience and expertise in utilizing Large Language Model (LLM) platforms for user and design research, market analysis, and enhancing overall design productivity and effectiveness.

• Familiarity with a wide range of user research methodologies, including usability testing, user interviews, and persona development.

• Strong working knowledge of the iterative design process, encompassing persona definition, user journey mapping, wireframing, prototyping, and the creation of high-fidelity screens.

• Demonstrated ability to navigate ambiguity, manage multiple priorities, and deliver high-quality design work under tight deadlines in a fast-paced environment.

• Skill in translating complex technical concepts and business requirements into compelling, easy-to-understand visual designs and user flows.

• Proficiency in industry-standard collaboration tooling such as Miro, Jira, and other project management and ideation platforms.

• Open-mindedness, patience, and a high degree of receptiveness to constructive feedback from peers, stakeholders, and users.

• Excellent communication, storytelling, and presentation skills to effectively convey design rationale, insights, and solutions to diverse stakeholders across all organizational levels. Preferred Skills:

• Experience designing for B2B2X SaaS platforms specifically.

• Contributions to or experience with evolving and maintaining design systems.

• Familiarity with data analysis tools and methods to inform design decisions.

• Experience in a leadership or mentorship capacity within a design team.

📝 Enhancement Note: The emphasis on "10+ years of experience" and "Manager II" title suggests a senior-level role requiring not just execution skills but also strategic thinking, mentorship capabilities, and the ability to influence product direction. The explicit mention of LLM platforms is a key differentiator and indicates a need for candidates to be at the forefront of design technology adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly articulates your design process, from problem identification and user research to ideation, prototyping, and final UI execution.

• Case studies demonstrating your ability to solve complex user problems within a B2B/SaaS context, highlighting the impact of your design solutions on user experience and business objectives.

• Examples showcasing proficiency in creating intuitive user flows, wireframes, interactive prototypes, and high-fidelity visual designs using tools like Figma.

• Evidence of your contributions to design systems, style guides, or brand consistency initiatives.

• Demonstrations of how you have leveraged user research, usability testing, and data analysis to inform and validate design decisions. Process Documentation:

• Showcase experience in documenting design processes, including user journey maps, workflow diagrams, and interaction specifications for engineering hand-off.

• Examples of how you have established or contributed to design guidelines, best practices, and standards within a team or organization.

• Documentation of your approach to iterative design, including how you gather feedback and refine designs based on user input and performance data.

• Evidence of your ability to communicate and present design rationales and process outcomes effectively to cross-functional teams and stakeholders.

📝 Enhancement Note: For a role at this level, the portfolio is critical. It should not only display visual output but also clearly articulate the why and how behind design decisions, emphasizing strategic thinking, problem-solving, and measurable impact. The inclusion of LLM usage in research should be evident if possible.

💵 Compensation & Benefits

Salary Range: Given the "Manager II, Product Designer" title, 10+ years of experience, and the fully remote nature within Mexico, a competitive salary range for this role is estimated to be between MXN 900,000 to MXN 1,500,000 annually. This estimate is based on industry benchmarks for senior product design roles in technology companies operating remotely in Mexico, considering the cost of living and the demand for specialized design talent.

Benefits:

• Comprehensive health insurance plan covering medical, dental, and vision.

• Paid time off, including vacation days, sick leave, and public holidays.

• Professional development budget for conferences, courses, and certifications relevant to design and technology.

• Opportunities for career advancement and growth within a dynamic and innovative company.

• Access to cutting-edge design tools and technologies, including potential access to LLM platforms for research and productivity.

• Potential for performance-based bonuses or equity options.

• Flexible working hours within a remote-first environment.

Working Hours: Approximately 40 hours per week, with flexibility to accommodate different time zones and personal schedules, provided core collaboration hours and project deadlines are met.

📝 Enhancement Note: The salary range is an estimation based on the provided information and industry standards for a senior remote design role in Mexico. Specific benefits packages can vary significantly, and candidates should inquire directly. The "Manager II" title and extensive experience suggest a compensation package commensurate with senior leadership or highly specialized individual contributor roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (SaaS), specifically focused on a B2B2X platform. This industry is characterized by rapid innovation, data-driven decision-making, and a strong emphasis on user experience and product-market fit. The B2B2X model implies serving businesses that, in turn, serve other businesses or end-consumers, requiring a deep understanding of multi-layered user needs.

Company Size: While not explicitly stated, the presence of a "Manager II" role and the structured nature of the job posting suggest a company that has moved beyond a startup phase and is likely in a growth or scaling phase, potentially ranging from 50-500 employees. This size often allows for both impactful individual contributions and a degree of established process.

Founded: The founding date is not provided, but the company's focus on a B2B2X SaaS platform and the hiring of a senior designer suggest an established product vision and a commitment to long-term development and market presence.

Team Structure:

• The Product Design team likely consists of several designers, potentially with specializations (e.g., UX, UI, Research), reporting to a Platform Design Director. This role operates within a matrixed structure, collaborating closely with Product Managers and Engineering Leads for specific product areas.

• The reporting structure places this role under the Platform Design Director, indicating a clear hierarchy for design leadership and strategic direction.

• Cross-functional collaboration is central, with designers working hand-in-hand with product management (defining what to build) and engineering (building it), requiring strong communication and integration skills. Methodology:

• Data Analysis & Insights: Design decisions are expected to be informed by data, including user research findings, usability testing results, customer feedback, and platform analytics.

• Workflow Planning & Optimization: Focus on mapping out user journeys, optimizing workflows for efficiency and usability, and ensuring a seamless end-to-end experience across the platform.

• Automation & Efficiency Practices: A keen interest in how design and technology can automate processes, improve productivity (both for users and the design team), and drive business efficiency, as evidenced by the mention of LLM platforms.

Company Website: https://nir-yu.com

📝 Enhancement Note: The company's focus on a B2B2X SaaS platform means the design challenges are complex, involving multiple user types and business objectives. The emphasis on data-driven design and efficiency suggests a mature product development culture.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior individual contributor or a design lead position. The "Manager II" title signifies a level of expertise and responsibility beyond junior or mid-level designers. It implies ownership of significant product areas, the ability to mentor junior designers, and substantial influence on product strategy and design direction. For individuals focused on product design as an operational function within a tech company, this is a pivotal role for demonstrating leadership and strategic impact.

Reporting Structure: The role reports to the Platform Design Director. This suggests a clear path for design leadership within the organization, with opportunities to learn from and contribute to higher-level design strategy. Collaboration with Product Managers and Engineering Leads on a day-to-day basis means exposure to product strategy and technical execution, broadening the understanding of the GTM (Go-To-Market) operations.

Operations Impact: As a Product Designer, the impact is directly tied to the user experience and the effectiveness of the SaaS platform. Success in this role translates to improved customer acquisition, higher engagement and retention rates, and potentially increased monetization through intuitive and valuable features. This role is crucial for the operational success of the product by ensuring it meets user needs and business goals efficiently.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in user-centered design, LLM-assisted research, design systems, and B2B/SaaS product development. Potential to lead design initiatives for specific product verticals.

• Leadership Development: Opportunities to mentor junior designers, lead design sprints, and influence product roadmap decisions. Potential progression to Senior Manager, Design Lead, or Director roles.

• Strategic Influence: Contribute to the overall product vision and strategy, working closely with executive leadership and cross-functional teams to shape the future of the platform.

📝 Enhancement Note: The "Manager II" designation suggests a role with significant autonomy and influence, offering a clear growth path within product design leadership and strategic product development. The emphasis on LLM usage indicates an opportunity to specialize in cutting-edge design methodologies.

🌐 Work Environment

Office Type: Fully Remote. This offers significant flexibility and the ability to work from anywhere within Mexico.

Office Location(s): Mexico. This implies that candidates must be legally authorized to work and reside in Mexico. The remote nature means there isn't a physical office to commute to, but adherence to local labor laws and tax regulations for remote workers in Mexico is expected.

Workspace Context:

• Collaborative Environment: While remote, the environment fosters close collaboration through digital tools like Figma and Miro, emphasizing asynchronous and synchronous communication to ensure team alignment.

• Operations Tools & Technology: Access to a modern technology stack including Figma, Miro, Jira, and potentially other project management and communication tools. A key aspect is the expectation to leverage LLM platforms for research and design productivity.

• Operations Team Interaction: Regular interaction with product managers, engineers, and the design director through virtual meetings, design reviews, and collaborative sessions. The remote setup requires proactive communication and engagement.

Work Schedule: The role is full-time, expected to be around 40 hours per week. While remote, there's an expectation for availability during core business hours for collaboration, though specific daily schedules can be flexible to accommodate work-life balance.

📝 Enhancement Note: The fully remote nature within Mexico presents a unique opportunity for candidates. It requires strong self-discipline, excellent digital communication skills, and the ability to manage one's own work schedule effectively while remaining connected to the team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess foundational qualifications and alignment with the role's core requirements.

• Design Challenge/Portfolio Review: A deep dive into your portfolio. This may involve a presentation of selected case studies, discussing your design process, problem-solving approach, and the impact of your work. Expect to discuss your experience with user research, B2B/SaaS design, and LLM utilization.

• Stakeholder Interviews: Meetings with the Platform Design Director, Product Managers, and Engineering Leads to assess your collaboration style, strategic thinking, understanding of the B2B2X market, and cultural fit.

• Final Round: Potential discussion with senior leadership to evaluate your overall fit, strategic vision, and potential for growth within the company.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest case studies that best represent your skills in UI/UX, B2B/SaaS design, user research, and your ability to drive impact.

• Showcase Process, Not Just Polish: Clearly articulate the problem, your role, the research conducted, the design decisions made (and why), the iterative process, and the measurable outcomes. Use visuals (wireframes, user flows, prototypes) to illustrate your journey.

• Highlight LLM Usage: If possible, showcase how you've used LLM platforms to enhance research, ideation, or productivity within your design process. Be specific about the tools and methodologies.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to B2B2X: Emphasize projects that demonstrate an understanding of complex business requirements, multiple user personas, and enterprise-level solutions.

Challenge Preparation:

• Problem-Solving: Be prepared for hypothetical design challenges that require you to think critically about user needs, business goals, and technical constraints within a SaaS context.

• Communication: Practice articulating your thought process clearly and concisely. Be ready to explain your design rationale and defend your decisions with data and user insights.

• Tool Proficiency: Ensure you are comfortable demonstrating your skills in Figma, Miro, or other relevant collaboration tools if asked.

📝 Enhancement Note: The interview process will heavily weigh the portfolio and the candidate's ability to articulate their design process and impact. Demonstrating familiarity with LLM platforms in a design context will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI/UX design, prototyping, and collaboration. Proficiency is essential for creating high-fidelity mockups, interactive prototypes, and design system components.

• Sketch / Adobe XD: Familiarity with these tools is beneficial, as they are industry standards and may be used for specific project needs or by collaborators.

• Miro: A key tool for collaborative brainstorming, user journey mapping, workflow visualization, and ideation sessions, especially in a remote setting.

• Jira: Essential for project management, task tracking, and collaboration with engineering teams, ensuring seamless integration of design into the development lifecycle.

Analytics & Reporting:

• User Research Platforms: Tools for conducting usability testing, surveys, and gathering user feedback (e.g., UserTesting.com, Maze, SurveyMonkey).

• Analytics Tools (e.g., Google Analytics, Amplitude, Mixpanel): While not a primary design tool, understanding how to interpret data from these platforms to inform design decisions is crucial.

• Customer Experience Score (CES) Tools: Familiarity with how CES is measured and utilized to track user satisfaction.

CRM & Automation:

• LLM Platforms: Explicitly mentioned as a requirement for user and design research, and productivity enhancement. Candidates should be prepared to discuss their experience with specific LLM tools (e.g., ChatGPT, Bard, Claude, or specialized design AI tools).

• Product Management Software: Exposure to tools used by product managers for roadmap planning and feature prioritization.

📝 Enhancement Note: The technology stack emphasizes modern, collaborative design tools and a forward-looking approach with LLM integration. A candidate's ability to effectively leverage these tools, particularly Figma and LLM platforms, will be a key differentiator.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the end-user, ensuring that all design decisions prioritize usability and customer satisfaction. This value is fundamental to delivering a successful SaaS product.

• Collaboration & Transparency: Fostering an environment where ideas are shared openly, feedback is constructive, and cross-functional teams work together seamlessly towards common goals.

• Data-Driven Decision Making: Utilizing research, analytics, and user feedback to inform design strategies and validate design solutions, ensuring that design efforts are aligned with business objectives and measurable outcomes.

• Continuous Improvement & Innovation: A proactive approach to learning, experimenting with new tools and methodologies (like LLMs), and consistently seeking ways to enhance the product and user experience.

• Ownership & Accountability: Taking full responsibility for design areas, from initial concept to successful launch, and being accountable for the quality and impact of the delivered work.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development cycles, working closely with Product Managers and Engineers from ideation through to release.

• Process Review & Feedback: A culture that encourages regular design reviews, constructive criticism, and open dialogue to refine designs and improve processes.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings, particularly regarding new tools and methodologies like LLM applications in design.

📝 Enhancement Note: The culture values data-informed decisions, user advocacy, and collaborative problem-solving. The emphasis on continuous improvement and innovation, particularly with LLMs, suggests a dynamic and forward-thinking team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity in B2B2X: Designing for a platform that serves businesses serving other businesses or end-consumers requires a nuanced understanding of multiple user types, their motivations, and the intricate business logic involved.

• Balancing User Needs with Business Objectives: Effectively translating complex business requirements and monetization strategies into intuitive and user-friendly experiences without compromising functionality or value.

• Driving Design Adoption and Influence: As a senior member, influencing product strategy and ensuring design considerations are prioritized early in the development lifecycle, especially within a fast-paced engineering-led environment.

• Leveraging LLM Effectively: Integrating new and rapidly evolving LLM technologies into the design process in a way that genuinely enhances productivity and design quality, while managing potential limitations and ethical considerations.

Learning & Development Opportunities:

• Advanced Design Specialization: Opportunities to deepen expertise in specific areas such as user research, interaction design, design systems, or leveraging AI in design.

• Industry Exposure: Potential to attend relevant industry conferences (virtually or in-person) and engage with the broader design and technology community.

• Mentorship & Leadership: Formal or informal mentorship from the Platform Design Director and opportunities to mentor junior designers, fostering leadership skills and career progression.

📝 Enhancement Note: The primary challenges revolve around complexity, strategic influence, and the adoption of new technologies like LLMs. These challenges also present significant growth opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex B2B2X environment. What were the key challenges, and how did you approach them?" (Focus on your process, understanding of user segmentation, and problem-solving.)

• "How do you balance user needs with business objectives, especially when they conflict?" (Prepare examples demonstrating trade-offs, data-informed decisions, and stakeholder negotiation.)

• "Imagine we need to improve user acquisition for our SaaS platform. Walk us through your design thinking process and what research methods you'd employ." (Showcase your approach to problem definition, ideation, and validation.)

• "How have you used LLM platforms to enhance your design process or research? Provide a specific example." (Be ready to discuss the tools, your methodology, and the outcomes.) Company & Culture Questions:

• "What excites you about Nir Yu's mission and our B2B2X SaaS platform?" (Research the company's website, product, and market position.)

• "How do you approach feedback and criticism on your designs?" (Highlight your openness, ability to incorporate feedback, and constructive approach to critique.)

• "Describe your ideal collaborative relationship with product managers and engineers." (Emphasize communication, shared ownership, and mutual respect.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline: Problem (business/user), Your Role, Process/Solution (research, ideation, design, testing), and Outcome/Impact (metrics, learnings).

• Visual Storytelling: Use high-quality visuals (sketches, wireframes, user flows, prototypes, final UI) to guide your audience through your process.

• Highlight Key Skills: Explicitly call out your use of Figma, LLM platforms, user research techniques, and design thinking.

• Quantify Success: Be prepared to discuss the quantifiable results of your work. If exact metrics aren't available, discuss the qualitative impact and how success would be measured.

• Engage Your Audience: Be prepared to answer questions about your design choices and be open to discussing alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the design process, and the ability to articulate impact. Specific examples related to B2B2X SaaS and LLM usage will be highly advantageous.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Nir Yu teamtailor portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your most relevant case studies, emphasizing your experience in B2B/SaaS design, user research, and any use of LLM platforms. Ensure each case study clearly outlines the problem, your process, and the measurable impact.

• Resume Optimization: Update your resume to prominently feature your 10+ years of product design experience, specific skills in Figma and LLM utilization, and achievements relevant to user acquisition, engagement, and monetization within SaaS environments. Use keywords from the job description.

• Interview Preparation Practice: Rehearse your portfolio presentation, focusing on clearly articulating your design process, rationale, and outcomes. Practice answering strategy questions related to B2B2X design and LLM integration.

• Company Research: Thoroughly research Nir Yu, their B2B2X SaaS platform, target market, and any available information on their company culture and values. Understand their product vision and how design contributes to it.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.