Manager - Digital UI Automation Tester

📍 Job Overview

Job Title: Manager - Digital UI Automation Tester

Company: Deloitte Services Pty Ltd

Location: Brisbane, Queensland, Australia

Job Type: Full-Time

Category: Quality Engineering / Digital Assurance

Date Posted: 2026-09-22

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Drive quality outcomes for complex digital delivery programs focusing on customer-facing interfaces through modern quality engineering practices.

• Implement an automation-first testing approach, integrating coverage across web, application, and API layers.

• Lead and mentor teams, providing guidance on test strategy, quality risks, and scalable UI automation solutions.

• Facilitate confident delivery decisions by guiding defect triage, troubleshooting automation failures, and advising on release readiness.

• Collaborate within cross-functional Agile teams, influencing delivery leadership and enhancing quality maturity across programs.

📝 Enhancement Note: This role is positioned within Deloitte Digital, indicating a focus on client-facing digital products and services. The "Manager" title, coupled with the emphasis on leadership, mentoring, and influencing delivery, suggests a senior individual contributor or team lead role with significant responsibility for quality strategy and execution within digital transformation projects. The hybrid work model implies a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Lead comprehensive quality assurance activities across customer-facing digital products, from sprint planning through to release cycles.

• Shape and define test strategies, identify key quality risks, and design scalable UI automation approaches using frameworks like Playwright.

• Ensure integrated test coverage across web, mobile application, and API layers to validate end-to-end functionality and performance.

• Guide defect triage processes, analyze automation failures, and provide clear, actionable insights on quality assurance status and release readiness.

• Influence delivery leadership by providing expert advice on quality outcomes, risk mitigation, and areas for focused effort to maximize impact.

• Actively participate in cross-functional Agile teams, including designers, engineers, product specialists, and client stakeholders, to foster a collaborative and quality-centric environment.

• Drive continuous improvement initiatives within the team and across the program to enhance ways of working and elevate quality maturity.

• Contribute to planning, delivery leadership, and quality governance activities, ensuring alignment with project objectives and Deloitte's standards.

📝 Enhancement Note: The responsibilities highlight a blend of technical leadership in automation and strategic input into delivery processes. The emphasis on "customer-facing digital products" and "complex digital delivery programmes" suggests working on high-impact projects with a strong user experience component. The role requires not only technical execution but also strong communication and influencing skills to guide stakeholders.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is typically expected for a Manager-level role in this domain. Relevant certifications in Agile, testing, or cloud technologies would be advantageous.

Experience: A minimum of 5+ years of progressive experience in leading automation testing across digital interfaces, with a strong emphasis on web, application, and integrated API testing.

Required Skills:

• Proven experience (5+ years) leading automation testing for digital interfaces, including web and mobile applications.

• Strong capability in UI automation frameworks, with specific expertise in Playwright.

• Demonstrated experience in designing, building, and maintaining robust automated test suites within Agile delivery environments.

• Solid understanding of the Software Development Life Cycle (SDLC), DevOps principles, and modern test design techniques.

• Proficiency in exploratory testing and risk-based testing methodologies to identify critical quality gaps.

• Confidence and proven ability to own quality outcomes for user stories, features, and releases.

• Experience with test management tools, such as Zephyr, for tracking and reporting test execution.

• Strong stakeholder engagement, communication, and consulting skills, with the ability to articulate technical concepts to diverse audiences.

• Experience contributing to planning, delivery leadership, and quality governance activities. Preferred Skills:

• Experience with API automation frameworks and tools.

• Knowledge of CI/CD pipelines and integration of automated tests within them.

• Familiarity with performance testing and security testing principles as they relate to digital interfaces.

• Experience in a consulting environment or with a Big Four professional services firm.

• Coaching and mentoring junior team members in quality engineering best practices.

📝 Enhancement Note: The requirement for "5+ years experience leading automation testing" and the specific mention of Playwright and Zephyr indicate a need for practical, hands-on expertise. The inclusion of SDLC, DevOps, test design, exploratory, and risk-based testing points to a comprehensive understanding of modern quality engineering practices beyond just script execution. The "Manager" title implies a need for leadership, stakeholder management, and strategic input.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of designed, built, and maintained automated test suites for web and/or mobile applications, ideally using Playwright.

• Examples of integrated test coverage across UI, API, and potentially backend layers for complex digital products.

• Demonstrations of how automation was leveraged to improve quality, accelerate delivery, and reduce risks within Agile sprints or releases.

• Case studies illustrating contributions to test strategy, quality risk assessment, and release readiness decisions.

• Documentation or examples of test management within tools like Zephyr, including reporting and defect tracking. Process Documentation:

• Evidence of designing and implementing scalable UI automation frameworks and test suites.

• Examples of contributing to or leading defect triage processes and troubleshooting automation failures.

• Documentation of quality governance activities, including risk identification and mitigation strategies.

• Case studies detailing the application of SDLC, DevOps, and Agile principles in test execution and delivery.

📝 Enhancement Note: For a Manager-level role in Quality Engineering, a portfolio is crucial. It should not only demonstrate technical proficiency with tools like Playwright but also showcase strategic thinking, process improvement, and leadership in quality assurance. The emphasis on Agile and DevOps integration suggests that candidates should be able to articulate how their work fits into broader development lifecycles.

💵 Compensation & Benefits

Salary Range: For a Manager - Digital UI Automation Tester in Brisbane, Queensland, Australia, with 5-10 years of experience, the estimated salary range is AUD $120,000 - $170,000 per annum. This estimate is based on industry benchmarks for similar roles in major Australian cities, considering the seniority of a Manager position and the specialized skills in digital automation and quality engineering. Deloitte is a global consulting firm, and compensation typically reflects the firm's positioning and the demand for specialized tech talent.

Benefits:

• Retail discounts through the 'MyBenefits' platform.

• Wellbeing leave.

• Paid volunteering days.

• Market-leading parental leave and return-to-work support package.

• Flexible working options and hybrid work arrangements.

• Mentoring, coaching, and leadership development programs.

• Opportunities for career progression and global mobility within Deloitte.

Working Hours: The role is based on a standard 40-hour work week. The hybrid work arrangement allows for flexibility in balancing in-office and remote work, supporting work-life integration.

📝 Enhancement Note: The salary range is an estimate based on general market data for a Manager-level QA Automation role in Brisbane. Actual compensation may vary based on the candidate's specific experience, skills, and the final negotiation with Deloitte. The listed benefits are comprehensive and reflect Deloitte's commitment to employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Technology Consulting. Deloitte is a leading global provider of audit & assurance, consulting, financial advisory, risk advisory, tax, and related services. Their Digital practice focuses on transforming businesses through digital strategy, design, and implementation.

Company Size: Large Enterprise (Global presence with thousands of employees worldwide and a significant footprint in Australia). This size offers extensive resources, diverse project opportunities, and structured career paths.

Founded: Deloitte's origins trace back to 1845, with Deloitte Services Pty Ltd being the Australian entity. This long history signifies stability, established practices, and a deep understanding of the business landscape.

Team Structure:

• The role is within the Deloitte Digital team in Brisbane, a specialized unit focused on digital transformation and customer experience.

• As a Manager, you will likely lead a team of automation testers and collaborate closely with other Agile team members (developers, designers, product owners, project managers).

• Reporting lines will typically lead up to a Senior Manager or Partner within the Digital practice, with direct engagement with client project leadership. Methodology:

• Emphasis on Agile and DevOps methodologies for digital delivery, promoting collaboration, rapid iteration, and continuous integration.

• Application of modern quality engineering practices, including test automation, risk-based testing, and exploratory testing.

• Data-driven decision-making, utilizing test results and quality metrics to inform project progress and release readiness.

• Client-centric approach, focusing on delivering impactful digital solutions that meet business objectives and enhance customer experience.

Company Website: https://www2.deloitte.com/au/en.html

📝 Enhancement Note: Deloitte's culture emphasizes professional development, client impact, and a commitment to diversity and inclusion. For operations and quality roles, this translates to working on challenging, high-profile projects with a strong focus on process excellence, continuous improvement, and client satisfaction. The "Digital" designation means a fast-paced, innovative environment.

📈 Career & Growth Analysis

Operations Career Level: Manager - Digital UI Automation Tester. This level signifies a senior role responsible for leading technical testing efforts, guiding teams, and influencing quality strategy within digital projects. It bridges the gap between individual contribution and team management, requiring both deep technical expertise and strong leadership capabilities.

Reporting Structure: You will report to a Senior Manager or Partner within Deloitte's Digital practice. You will also work closely with Project Managers, Product Owners, and other technical leads within client project teams.

Operations Impact: This role directly impacts the success of digital product deliveries by ensuring high quality, reliability, and performance of customer-facing interfaces. By driving automation and effective quality assurance, you will help clients launch robust digital solutions, enhance user satisfaction, reduce post-release defects, and accelerate time-to-market, all of which contribute to client success and Deloitte's reputation.

Growth Opportunities:

• Technical Specialization: Deepen expertise in advanced automation frameworks, performance testing, security testing, or emerging technologies within digital product development.

• Leadership Development: Progress to Senior Manager or Director roles, leading larger teams, managing client relationships, and contributing to the strategic direction of the Digital practice.

• Consulting Skills: Enhance client-facing and consulting abilities, becoming a trusted advisor on quality engineering and digital assurance strategies.

• Cross-functional Exposure: Gain experience across various industries and digital transformation initiatives, broadening your understanding of business challenges and solutions.

• Mentorship & Coaching: Develop coaching and mentoring skills by guiding junior testers and contributing to Deloitte's talent development programs.

📝 Enhancement Note: The "Manager" title in a consulting firm like Deloitte often involves significant client interaction and strategic input, not just team management. Growth opportunities are typically structured, with clear pathways for advancement based on performance, skill development, and contribution to business objectives.

🌐 Work Environment

Office Type: Hybrid. Deloitte values in-person connection, suggesting a collaborative office environment for team meetings, client engagements, and strategic planning, balanced with flexibility for remote work.

Office Location(s): Brisbane, Queensland, Australia. Specific office details and accessibility would be provided upon engagement.

Workspace Context:

• Collaborative Agile team environment, working alongside designers, developers, product specialists, and client stakeholders.

• Access to modern testing tools, development environments, and Deloitte's internal technology infrastructure.

• Opportunities for interaction with a diverse range of professionals across different service lines and client industries.

• A dynamic work setting that supports both focused individual work and team-based problem-solving.

Work Schedule: The standard work schedule is 40 hours per week, with flexibility offered through the hybrid model. This allows for efficient management of testing cycles and project deadlines while accommodating personal needs.

📝 Enhancement Note: The hybrid model at Deloitte is designed to balance the benefits of in-person collaboration with the flexibility of remote work. For a Manager role, this means being present for key team syncs, client meetings, and strategic sessions, while leveraging remote time for focused technical work or individual tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial screening to assess basic qualifications and cultural fit.

• Technical Interview(s): Expect in-depth technical discussions focusing on your experience with UI automation, Playwright, API testing, Agile methodologies, SDLC, and DevOps. You may be asked to walk through your approach to specific testing scenarios.

• Manager/Lead Interview: This interview will focus on leadership capabilities, stakeholder management, strategic thinking, problem-solving skills, and your approach to quality governance and delivery influence.

• Case Study/Technical Challenge: A practical exercise may be assigned, such as designing a test strategy for a given digital product, or troubleshooting an automation failure scenario. This could be a take-home assignment or a live coding/design session.

• Final Interview: This may involve a senior leader within Deloitte Digital to discuss career aspirations, cultural alignment, and overall fit within the firm.

Portfolio Review Tips:

• Curate Selectively: Present 2-3 of your most impactful projects that best demonstrate your expertise in UI automation, Playwright, and Agile delivery.

• Structure for Impact: For each project, clearly articulate the problem, your role and approach, the technologies used (especially Playwright), the challenges faced, the solutions implemented, and the quantifiable results (e.g., reduction in bugs, increase in test coverage, faster release cycles).

• Demonstrate Process: Show examples of test strategy documents, automation framework design, test execution reports, and defect analysis. Highlight your contribution to quality governance and release decisions.

• Highlight Collaboration: Be prepared to discuss how you collaborated with development teams, product owners, and other stakeholders to achieve quality goals.

• Quantify Achievements: Use metrics wherever possible to demonstrate the value of your work, such as percentage increase in automation coverage, reduction in manual testing effort, or decrease in critical defects found post-release.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly analyze the business problem, the target audience, and the technical landscape described.

• Focus on Strategy: For design challenges, outline your proposed test strategy, including scope, approach, tools, team roles, and risk management.

• Demonstrate Automation Expertise: For technical challenges, be ready to discuss how you would automate specific scenarios, design reusable components, handle dynamic elements, and integrate tests into a CI/CD pipeline.

• Articulate Trade-offs: Be prepared to discuss the pros and cons of different testing approaches and tools, and justify your recommendations.

• Practice Presentation: Rehearse your presentation of your portfolio or case study solution, ensuring clarity, conciseness, and confidence.

📝 Enhancement Note: The interview process at a firm like Deloitte is typically rigorous, aiming to assess technical depth, strategic thinking, client-facing skills, and cultural fit. A strong portfolio showcasing practical application of skills, particularly with Playwright and within Agile/DevOps contexts, is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• UI Automation Framework: Playwright (explicitly mentioned as a strong requirement).

• Test Management Tools: Zephyr (explicitly mentioned).

• Version Control Systems: Git (implied by DevOps/Agile environments).

• IDE/Code Editors: Visual Studio Code, IntelliJ IDEA, or similar.

Analytics & Reporting:

• Reporting Dashboards: Tools for visualizing test execution status, defect trends, and automation coverage (e.g., built-in reports in test management tools, custom dashboards).

• CI/CD Tools: Jenkins, Azure DevOps, GitLab CI, or similar for integrating automated tests into build and deployment pipelines.

CRM & Automation:

• While not directly a CRM role, understanding how testing integrates with project management tools (e.g., Jira) and potentially client-facing platforms is beneficial.

• Automation concepts extend to CI/CD pipelines, build automation, and potentially infrastructure as code.

📝 Enhancement Note: The explicit mention of Playwright and Zephyr highlights these as critical technical proficiencies. A candidate's ability to integrate these tools within a broader SDLC and DevOps framework will be a key differentiator. Familiarity with Git and CI/CD tools is expected in this type of role.

👥 Team Culture & Values

Operations Values:

• Client Impact: A primary focus on delivering tangible value and successful outcomes for clients through high-quality digital solutions.

• Excellence & Innovation: Striving for the highest standards in quality engineering, embracing new technologies, and continuously improving processes.

• Collaboration: Working effectively within cross-functional teams, sharing knowledge, and fostering a supportive team environment.

• Integrity & Trust: Upholding ethical standards and building trust with clients and colleagues through reliable performance and transparent communication.

• Inclusion & Diversity: Valuing diverse perspectives and creating an inclusive environment where everyone can contribute their best.

Collaboration Style:

• Agile & Iterative: Working in sprints, with regular stand-ups, retrospectives, and continuous feedback loops.

• Cross-functional Integration: Close collaboration with developers, product owners, designers, and business stakeholders to ensure shared understanding and alignment on quality objectives.

• Knowledge Sharing: Encouraging the sharing of best practices, lessons learned, and technical expertise within the team and across the wider Deloitte Digital practice.

• Consultative: Engaging with clients and internal stakeholders in a consultative manner, providing expert advice and recommendations on quality assurance.

📝 Enhancement Note: Deloitte's culture is built on a foundation of professional values. For this role, it means not just executing tests but actively contributing to the success of digital projects through proactive quality assurance, collaborative problem-solving, and a commitment to client outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Pace of Digital Transformation: Keeping pace with rapidly evolving digital technologies, client demands, and the need for continuous testing and automation.

• Complex System Integrations: Ensuring seamless quality across interconnected web, app, and API layers, which can be technically challenging to test comprehensively.

• Balancing Automation and Exploratory Testing: Effectively integrating automated regression suites with essential exploratory testing to uncover unexpected issues.

• Influencing Stakeholders: Convincing stakeholders of the importance of quality and necessary investments in testing processes and tools, especially in fast-paced delivery environments.

• Managing Diverse Project Needs: Adapting testing strategies and automation approaches to suit a variety of client projects, industries, and technical stacks.

Learning & Development Opportunities:

• Advanced Automation Techniques: Opportunities to explore and implement advanced automation strategies, performance testing, and chaos engineering.

• Cloud and DevOps Skills: Deepen expertise in cloud platforms (AWS, Azure, GCP) and DevOps practices, which are integral to modern digital delivery.

• Leadership and Consulting: Develop strategic leadership, client management, and business advisory skills through dedicated training and on-the-job experience.

• Industry Exposure: Work on diverse projects across various sectors (e.g., finance, government, retail), gaining broad industry knowledge.

• Mentorship & Career Pathing: Access to Deloitte's structured mentoring and career development programs to guide professional growth.

📝 Enhancement Note: The challenges presented are typical for a senior role in digital quality engineering within a consulting firm. The growth opportunities are designed to leverage these challenges as springboards for career advancement, encouraging continuous learning and skill diversification.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to developing a comprehensive test strategy for a new customer-facing digital product. How would you incorporate UI, API, and performance testing?"

• "Walk me through a time you had to influence a development team or client stakeholder to prioritize quality or address a significant technical debt. What was your strategy and the outcome?"

• "How do you balance the need for speed in Agile sprints with the requirement for thorough quality assurance? Provide an example of how you've optimized testing processes for efficiency." Company & Culture Questions:

• "What interests you about Deloitte Digital and this specific role as a Manager - Digital UI Automation Tester?"

• "How do you foster a culture of quality within a cross-functional Agile team?"

• "Describe a situation where you had to adapt your communication style to effectively engage with different stakeholders (e.g., technical team vs. business leadership)." Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio projects as narratives: the challenge, your solution (highlighting Playwright and automation strategy), and the measurable impact on quality and delivery.

• Quantify Everything: Be ready with metrics for test coverage, defect reduction, automation ROI, and efficiency gains.

• Focus on "Why": Explain not just what you did, but why you made those specific technical and strategic choices.

• Interactive Elements: If possible, have live demos or clear screenshots/recordings of your automation in action.

• Address Role Requirements: Explicitly connect your portfolio examples to the requirements of the Manager role, demonstrating leadership, strategy, and technical expertise.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only technical proficiency with tools like Playwright but also strategic thinking, leadership potential, and the ability to influence outcomes within a consulting environment. Using specific examples from your portfolio is key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Deloitte careers portal link.

• Tailor your resume: Emphasize your experience with UI automation, Playwright, API testing, Agile methodologies, and any leadership or mentoring experience. Use keywords from the job description.

• Prepare your portfolio: Select 2-3 key projects that showcase your skills in designing, building, and maintaining automation frameworks, and demonstrate your impact on quality and delivery. Be ready to present these with clear metrics and case study details.

• Research Deloitte Digital: Understand their service offerings, recent projects, and company values to articulate your interest and cultural fit.

• Practice your interview responses: Prepare specific examples using the STAR method (Situation, Task, Action, Result) for behavioral questions, and think through strategic questions related to test automation and quality leadership.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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