[LTA-RDG] ENGINEER, UX/UI DESIGNER (RAIL DIGITALISATION)

📍 Job Overview

Job Title: ENGINEER, UX/UI DESIGNER (RAIL DIGITALISATION)

Company: Public Service Division

Location: Singapore

Job Type: Full time

Category: UX/UI Design & Product Development (Government/Public Sector)

Date Posted: 2026-08-11

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive the design and delivery of the LTA’s Railway Common Data Platform (CDP) through user-centric UX/UI design principles and AI augmentation.

• Conduct comprehensive user research and requirements gathering to translate business needs into actionable design inputs and functional specifications for rail digitalization initiatives.

• Develop and maintain robust design systems and component libraries, ensuring consistency and efficiency across web, dashboard, and mobile-responsive interfaces.

• Collaborate closely with cross-functional teams, including engineering, contract, and governance, to ensure successful implementation and alignment with project requirements.

• Leverage AI tools throughout the design lifecycle to enhance user experience, streamline workflows, and innovate digital solutions for railway operations and commuter experience.

📝 Enhancement Note: This role sits within a specialized government unit focused on leveraging digital technologies and AI for public infrastructure enhancement. The emphasis on "Rail Digitalisation" and a "Common Data Platform" indicates a focus on enterprise-level solutions, data-driven decision-making, and potentially complex stakeholder environments. The AI augmentation aspect highlights a forward-thinking approach to design processes.

📈 Primary Responsibilities

• Conduct in-depth user research, stakeholder interviews, and workshops to identify user needs, pain points, and opportunities for digital solutions in railway operations and commuter services.

• Map detailed user journeys, process flows, and information architecture to inform intuitive and efficient interface designs for web applications, dashboards, and mobile platforms.

• Create and iterate on wireframes, mockups, interactive prototypes, and high-fidelity AI-augmented designs using industry-standard tools like Figma.

• Develop, maintain, and govern a comprehensive design system and component library to ensure brand consistency, usability, and scalability across all digital products.

• Support business analysis activities by documenting functional requirements, user stories, and use cases derived from user research and stakeholder input.

• Collaborate closely with product managers, engineers, and subject matter experts to translate design concepts into technical specifications and ensure successful implementation.

• Participate in agile development processes, including sprint planning, backlog grooming, and user acceptance testing (UAT), to ensure delivered solutions meet user needs and business objectives.

• Contribute to the integration of AI tools and capabilities into the design workflow, exploring new possibilities for user experience enhancement and operational efficiency.

• Support technical reviews, provide input for tender documentation, and assist in the cloud-related implementation of railway digital solutions.

📝 Enhancement Note: The responsibilities blend traditional UX/UI design with business analysis and project delivery support, emphasizing a holistic approach to product development within a government context. The inclusion of "AI-augmented mockups" and "AI tools across the design lifecycle" points to a requirement for candidates to be comfortable and innovative with emerging AI technologies in design.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Business Analysis, Interaction Design, Human-Computer Interaction, Visual Communication, or a closely related field. Experience:

• Minimum of 2 years of professional experience in UI/UX design, product design, service design, product management, business analysis, or digital product support.

• Prior experience designing or analyzing enterprise applications, operational platforms, complex dashboards, or transportation systems is highly advantageous.

• Exposure to product development methodologies, design thinking processes, agile delivery frameworks, or digital transformation projects is beneficial. Required Skills:

• UI/UX Design Expertise: Proven ability in interaction design, user-centered design principles, and creating intuitive user interfaces for web and mobile applications.

• Rapid Prototyping & Wireframing: Strong proficiency in wireframing and creating high-fidelity mockups and interactive prototypes using tools such as Figma.

• Design Systems Management: Experience in building, maintaining, and governing design systems and component libraries to ensure consistency and scalability.

• User Research & Analysis: Ability to conduct user research, gather requirements, and translate findings into actionable design inputs and user journeys.

• Frontend Technology Familiarity: Basic understanding of HTML, CSS, and JavaScript to facilitate effective collaboration with frontend development teams.

• AI Tool Integration: Demonstrated comfort and curiosity in utilizing AI tools to augment the design process, enhance workflows, and explore innovative design solutions.

Preferred Skills:

• Experience with AI-augmented design tools and workflows.

• Familiarity with enterprise-level applications, dashboard design, or transport/operational platforms.

• Knowledge of design thinking processes and agile delivery methodologies.

• Exposure to digital transformation initiatives within large organizations.

• Basic awareness of railway systems engineering concepts and architecture governance.

📝 Enhancement Note: The requirement for "at least 2 years of experience" is noted, but the inclusion of "Candidates with no related experience can apply" suggests a willingness to train promising individuals, particularly for entry-level aspects of the role or if they possess strong foundational skills and a relevant educational background. The emphasis on AI tools is a significant differentiator for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 distinct projects demonstrating your end-to-end UX/UI design process, from initial research and ideation to final design and prototyping.

• Projects should highlight your ability to translate complex user needs and business requirements into elegant, user-friendly digital solutions, ideally for enterprise applications, dashboards, or mobile platforms.

• Include examples of your experience with wireframing, user journey mapping, information architecture, and interactive prototyping.

• Demonstrate your understanding and application of design systems, including examples of component libraries and style guides you have contributed to or maintained.

• For projects involving AI, clearly articulate how AI tools were integrated into your workflow and the impact they had on the design process or outcome. Process Documentation:

• Provide documentation that clearly outlines your design process for at least one significant project, detailing the methodologies used (e.g., design thinking, agile), research techniques, and decision-making rationale.

• Include examples of how you have documented user flows, wireframes, and functional requirements to facilitate collaboration with development and stakeholder teams.

• Showcase your ability to iterate on designs based on feedback, testing, and evolving requirements, with documentation illustrating these iterations.

📝 Enhancement Note: Given the role's focus on product design and prototyping within a government agency, a portfolio demonstrating a structured, user-centered design process is crucial. The inclusion of AI tools in design should be a prominent feature in showcased projects. The emphasis on documentation suggests a need for clear communication and process traceability.

💵 Compensation & Benefits

Salary Range:

• Based on typical government pay scales for Engineer roles in Singapore with 2-5 years of experience in specialized digital design and analysis, the estimated salary range is SGD $55,000 - SGD $85,000 per annum. This is an estimated range and will be determined by the candidate's qualifications, experience, and alignment with the role's requirements.

• Research Methodology: This estimate is derived from publicly available salary benchmarks for government engineering and digital design roles in Singapore, considering the experience level specified and the specialized nature of UX/UI design and AI integration within a public sector context. Data sources include government job portals, industry salary surveys for Singapore, and cost of living indices for the region.

Benefits:

• Comprehensive medical and dental insurance coverage.

• Generous annual leave and public holiday entitlements.

• Opportunities for professional development, training, and certifications.

• Access to a robust pension or provident fund scheme.

• Potential for performance-based bonuses and increments.

• Subsidized transport or parking facilities.

• Access to employee wellness programs and recreational facilities. Working Hours:

• Standard government working hours are typically 40 hours per week, Monday to Friday, from 8:30 AM to 5:30 PM.

• While the role is on-site, there may be some flexibility for project-dependent needs, but core working hours and on-site presence are expected for collaboration and project delivery.

📝 Enhancement Note: As this is a public service role in Singapore, compensation and benefits are typically structured according to government pay scales and regulations. The salary range provided is an estimation based on industry averages for similar roles in the Singaporean public sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Public Administration & Government Services, with a focus on Transportation Infrastructure and Digital Transformation.

Company Size: Public Service Division is a large government entity employing thousands across various ministries and statutory boards. The specific Rail Digitalisation team is likely a focused, multidisciplinary group within the Land Transport Authority (LTA).

Founded: The Public Service of Singapore has a long history, with statutory boards like LTA being established to manage specific sectors. LTA was established in 2002, indicating a mature organization with a long-term vision for Singapore's transport network.

Team Structure:

• The Rail Digitalisation & Guild team is described as cross-functional and multidisciplinary, suggesting a collaborative environment with professionals from diverse backgrounds (engineering, data science, business analysis, design).

• The team's primary objective is to drive and deliver the Railway Common Data Platform (CDP), implying a project-centric or initiative-driven operational model.

• This role will likely report to a team lead or manager responsible for digital product development and delivery within the rail sector. Methodology:

• The team utilizes a combination of user research, design thinking, and agile delivery methodologies to develop and implement digital solutions.

• There is a strong emphasis on data analytics and AI capabilities to support railway performance across the entire asset lifecycle.

• Collaboration is key, with a focus on aligning digital solutions with the operational needs and strategic goals of the LTA.

Company Website: https://www.lta.gov.sg/ (Land Transport Authority, as part of the Public Service Division)

📝 Enhancement Note: Working within a public service division in Singapore means adhering to established governmental processes and objectives, but also offers the opportunity to impact critical public infrastructure and services. The "Guild" aspect might suggest a community of practice for knowledge sharing and skill development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Engineer" with an expectation of 2+ years of experience, fitting into an early to mid-career stage within specialized digital design and analysis. It is a hands-on design role with involvement in business analysis and delivery, offering exposure to the full product lifecycle.

Reporting Structure: The Engineer will likely report to a Senior Engineer, Manager, or Lead within the Rail Digitalisation team. This provides opportunities for mentorship and guidance from experienced professionals in both design and public sector operations.

Operations Impact: The work directly influences the efficiency, reliability, and commuter experience of Singapore's rail network. By contributing to the Railway Common Data Platform and AI-driven solutions, the role has a tangible impact on public infrastructure and service delivery, underpinning strategic government objectives.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in UX/UI design, product design, and AI-augmented design workflows within the transportation sector.

• Cross-Functional Development: Gain exposure to engineering, contract management, and governance activities, broadening understanding of public sector project delivery.

• Leadership Potential: With more extensive experience, opportunities may arise for higher-level positions such as Senior UX/UI Designer, Product Manager, or Lead Business Analyst, potentially managing projects or small teams.

• Skill Enhancement: Continuous learning is encouraged through professional development programs, certifications, and exposure to cutting-edge technologies like AI in design.

📝 Enhancement Note: The "Additional Information" section notes that candidates with more experience may be considered for a higher-level position, suggesting a clear career progression path within the organization. This role offers a unique opportunity to apply digital design skills in a critical public service domain with significant societal impact.

🌐 Work Environment

Office Type: The role is on-site, indicating a traditional office environment within a government statutory board (LTA). This typically involves shared office spaces designed for collaboration and focused work.

Office Location(s): The specified location is "LTA HSO B11 02" in Singapore, which is part of the Land Transport Authority's operational footprint. Specific details about the office amenities and accessibility would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: Expect a dynamic work environment where close collaboration with diverse teams (engineers, analysts, project managers) is essential for success.

• Tools & Technology: Access to standard office productivity tools, design software (Figma), and potentially specialized government IT systems will be provided. The emphasis on AI tools suggests these will be integrated into the workflow.

• Team Interaction: Regular team meetings, design reviews, and cross-functional workshops will be part of the daily routine, fostering a connected and communicative atmosphere.

Work Schedule: The standard 40-hour work week (Monday-Friday) is expected, with specific hours typically from 8:30 AM to 5:30 PM. While on-site, the nature of project delivery may occasionally require flexibility, but the core expectation is a structured, in-office work schedule.

📝 Enhancement Note: The on-site requirement is typical for public sector roles where collaboration, security, and direct interaction with stakeholders are prioritized. The workspace is expected to be professional, functional, and conducive to both focused design work and team collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume, focusing on relevant experience in UI/UX design, product development, and any exposure to AI tools or government projects.

• Technical Interview/Portfolio Review: This stage will involve a deep dive into your portfolio. Be prepared to walk through 2-3 of your strongest projects, explaining your design process, rationale, challenges overcome, and the impact of your work. Specific questions about your experience with Figma, design systems, user research, and AI integration will be asked.

• Case Study/Design Challenge: You may be given a short design challenge or asked to solve a hypothetical problem related to rail digitalization or user experience. This will assess your problem-solving skills, design thinking, and ability to apply principles under pressure.

• Behavioural & Cultural Fit Interview: Questions will assess your ability to collaborate, communicate effectively with diverse stakeholders, adapt to a fast-paced environment, and align with public service values.

• Final Interview: Potentially with senior management to discuss your overall fit, career aspirations, and understanding of the role's strategic importance.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your skills in UI/UX design, product design, wireframing, prototyping, and design systems, with a strong preference for enterprise applications or complex platforms.

• Highlight AI Integration: Clearly articulate how you've used AI tools in your design process, the specific tools used, and the benefits they brought (e.g., faster iteration, enhanced ideation).

• Showcase Process: For each project, detail your thought process, the user research conducted, the problem you were solving, your design decisions, and the outcomes achieved. Use flowcharts, user journey maps, and wireframes to illustrate this.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., improved user satisfaction, increased efficiency, reduced task completion time).

• Tailor to the Role: Emphasize projects that align with the requirements of this role, such as dashboard design, mobile-responsive interfaces, and complex system interfaces.

Challenge Preparation:

• Understand the Context: Familiarize yourself with LTA's mission, Singapore's public transport system, and the concept of a Railway Common Data Platform.

• Practice Design Thinking: Be ready to articulate your approach to problem-solving using design thinking principles.

• Focus on User Needs: Always center your solutions around user needs and business objectives.

• Communicate Clearly: Practice explaining your thought process and design rationale concisely and effectively.

📝 Enhancement Note: The portfolio review is a critical component for this role. Candidates should be prepared to demonstrate not only their design proficiency but also their understanding of the product development lifecycle and their ability to integrate emerging technologies like AI.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for wireframing, mockups, prototyping, and collaborative design. Proficiency is essential.

• AI Design Augmentation Tools: Candidates are expected to be comfortable using AI tools (e.g., for ideation, content generation, image creation, workflow automation) in conjunction with Figma or other design software. Specific tools may vary, but a curious and adaptable approach is key.

• Prototyping Tools: Beyond Figma's native capabilities, experience with other prototyping tools may be beneficial.

• Design System Management Tools: Familiarity with tools or methodologies for managing design systems and component libraries.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools that track user behavior and engagement on digital platforms (e.g., Google Analytics, Mixpanel, Amplitude) for informing design decisions.

• Data Visualization Tools: While not a primary responsibility, understanding how data is visualized in dashboards (e.g., Tableau, Power BI) can be helpful for context.

CRM & Automation:

• Project Management Software: Experience with tools like Jira, Asana, or Trello for managing tasks, sprints, and project workflows.

• Collaboration Platforms: Proficiency in tools like Microsoft Teams, Slack, or similar for team communication and collaboration.

• Basic Frontend Technologies: Familiarity with HTML, CSS, and basic JavaScript is required to effectively communicate with the engineering team and understand implementation constraints.

📝 Enhancement Note: The explicit mention of "AI tools" in the context of design and "Figma" as a primary tool is a strong indicator of the expected technology stack. A practical understanding of how these tools integrate into a larger development ecosystem is also important.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, whether they are commuters, LTA staff, or operational personnel.

• Efficiency & Reliability: Driving improvements in operational efficiency and system reliability through thoughtful design and data-driven insights, reflecting public service goals.

• Innovation & Future-Readiness: Embracing new technologies like AI to enhance design processes and deliver cutting-edge digital solutions for the future of public transportation.

• Collaboration & Teamwork: A strong emphasis on working effectively with diverse teams, sharing knowledge, and supporting collective project success.

• Integrity & Service: Upholding the values of public service, ensuring transparency, accountability, and a commitment to serving the public good.

Collaboration Style:

• Cross-functional Integration: The team thrives on collaboration between design, engineering, business analysis, and other domain experts to create holistic solutions.

• Open Communication: A culture that encourages open dialogue, constructive feedback, and proactive problem-solving.

• Agile & Iterative: Embracing an agile mindset that values adaptability, continuous improvement, and iterative development based on feedback and data.

• Knowledge Sharing: Actively participating in knowledge sharing sessions, design reviews, and Guild activities to foster collective learning and skill development.

📝 Enhancement Note: The culture is likely to be professional, mission-driven, and focused on delivering tangible public value. While adhering to government protocols, there's an implied openness to innovation, particularly in digital and AI applications.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Stakeholder Landscape: Navigating the needs and expectations of various stakeholders within a large government organization and the broader public transport ecosystem.

• Legacy Systems Integration: Potentially integrating new digital solutions with existing or legacy infrastructure, requiring careful design and technical consideration.

• Adoption of New Technologies: Effectively introducing and integrating AI tools into established design workflows and ensuring user buy-in for AI-augmented experiences.

• Balancing User Needs with Constraints: Designing solutions that meet user needs while adhering to government regulations, budget constraints, and technical limitations.

• Fast-Paced Digital Transformation: Keeping pace with rapid technological advancements and evolving user expectations in a dynamic digital transformation environment.

Learning & Development Opportunities:

• Advanced UX/UI & Product Design: Opportunities to refine skills in complex interface design, interaction patterns, and user research methodologies.

• AI in Design Specialization: Becoming an expert in leveraging AI tools for design ideation, prototyping, and workflow optimization.

• Public Sector Project Management: Gaining experience in the unique project management and governance frameworks of government initiatives.

• Domain Expertise: Developing a deep understanding of railway operations, data platforms, and the challenges of public transportation digitalization.

• Mentorship: Access to experienced professionals within the Public Service Division and LTA for guidance and career development.

📝 Enhancement Note: This role presents a unique opportunity to tackle complex challenges within a critical public service domain, offering significant learning and growth potential, especially in the burgeoning field of AI-augmented design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise application or dashboard you designed. What was the problem, your process, and the outcome?" (Focus on user-centricity, design system use, and quantifiable results.)

• "How have you incorporated AI tools into your design workflow? Provide a specific example of how it improved your process or the final design." (Be ready to discuss specific tools and tangible benefits.)

• "Imagine you need to design a mobile app feature for real-time train delay notifications. Walk me through your design process from initial concept to a high-fidelity prototype." (Demonstrate your user research, ideation, wireframing, and prototyping skills.)

• "How do you ensure design consistency across multiple digital products or platforms within an organization?" (Discuss your experience with design systems and governance.) Company & Culture Questions:

• "What interests you about working in the public sector, specifically with the Land Transport Authority and rail digitalization?" (Showcase your understanding of the mission and your desire to contribute to public good.)

• "How do you approach collaborating with engineers and business analysts who may have different priorities or perspectives?" (Highlight your communication, negotiation, and teamwork skills.)

• "Describe a time you received critical feedback on your design. How did you handle it, and what was the result?" (Assess your openness to feedback and ability to iterate.) Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the problem, your role, the process, the solution, and the impact.

• Focus on Process: Clearly articulate how you arrived at your design decisions. Show your research, sketches, wireframes, user flows, and iterations.

• Highlight AI Contributions: Dedicate a section or clear points to discuss your use of AI tools and their specific benefits.

• Be Concise and Engaging: Present your work with enthusiasm and clarity, ensuring you stay within time limits. Be prepared for follow-up questions.

• Demonstrate Technical Understanding: Be ready to discuss your familiarity with HTML/CSS/JavaScript and how it informs your design for development.

📝 Enhancement Note: Interviews for public sector roles often balance technical proficiency with cultural fit and a demonstrated understanding of the organization's mission. Be prepared to articulate how your skills align with public service objectives and how you can contribute to the LTA's digital transformation goals.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link on the Public Service Careers portal.

• Customize Your Resume: Tailor your resume to highlight experience in UI/UX design, product design, wireframing, prototyping, design systems, and any relevant experience with enterprise applications, dashboards, or AI tools. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your strongest projects (especially those involving complex interfaces or AI integration), and clearly articulates your design process and impact. Have a version ready that you can easily share or present.

• Research the LTA: Understand the Land Transport Authority's mission, current projects, and its role in Singapore's public transportation system. Familiarize yourself with the concept of a "Railway Common Data Platform" and the importance of digitalization in public infrastructure.

• Practice Your Presentation: Rehearse presenting your portfolio projects, focusing on clarity, conciseness, and demonstrating your understanding of user-centered design and AI-augmented workflows. Be ready to answer technical and behavioral questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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