Lead Product Experience (UX/UI) 80-100%

📍 Job Overview

Job Title: Lead Product Experience (UX/UI) 80-100%

Company: Wüest Partner AG

Location: Zürich, Switzerland

Job Type: Full-time (80-100%)

Category: Product Experience / UX/UI Design

Date Posted: September 24, 2026

Experience Level: Mid to Senior Level (5+ years)

Remote Status: Hybrid (Flexibility with Home Office)

🚀 Role Summary

• Lead the end-to-end product experience strategy and execution for the Wüest Dimensions SaaS platform, driving innovation in user journeys and interface design.

• Spearhead user research initiatives, including customer interviews and usability testing, to validate product concepts and identify key UX pain points.

• Develop and maintain a scalable design system and consistent UX standards across the platform, fostering a user-centric design practice throughout the organization.

• Collaborate closely with cross-functional teams, including Product Management, Engineering, and Account Management, to translate complex real estate processes into intuitive digital solutions.

• Drive the continuous improvement of the Wüest Dimensions platform by defining and measuring UX success metrics, leveraging research, analytics, and customer feedback.

📝 Enhancement Note: This role is positioned as a Lead Product Experience role, indicating a significant level of autonomy and responsibility for shaping the user experience strategy and implementation. The emphasis on developing UX standards and enhancing organizational design maturity suggests a need for a candidate who can not only execute but also evangelize and scale design practices. The 80-100% employment type indicates flexibility in working hours, which is beneficial for managing complex projects and cross-functional collaboration.

📈 Primary Responsibilities

• Conduct and lead customer interviews, usability tests, and product discovery processes to validate product concepts and hypotheses early with customers and users.

• Develop holistic user journeys, workflows, information architectures, and high-fidelity prototypes, while simultaneously improving central UX pain points within the existing Wüest Dimensions platform.

• Design the user experience for new developments, including AI-native workflows, automation, and the integration of human control and decision-making processes.

• Create and maintain a scalable design system, ensuring consistent UX standards and product design practices across the entire platform and various teams.

• Collaborate closely with Product and Engineering teams throughout the entire discovery and implementation phases to ensure seamless integration of design and development.

• Define and measure UX success metrics, utilizing research, analytics, and customer feedback to drive targeted continuous improvements.

• Strengthen user-centric design practices and advance the product design maturity within the entire organization.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on both strategic design leadership and hands-on execution. The inclusion of AI-native workflows and human-AI collaboration points to a forward-thinking product development approach. The expectation to advance product design maturity suggests the candidate will be instrumental in shaping the company's design processes and culture.

🎓 Skills & Qualifications

Education:

• Completed degree or comparable education in UX/UI Design, Human-Computer Interaction, Interaction Design, Product Design, Digital Design, or a related field. Experience:

• Minimum of 5 years of professional experience in User Experience, UX/UI Design, or a comparable role, ideally within B2B SaaS, enterprise software, complex digital platforms, or AI-native systems. Required Skills:

• Demonstrated ability to conduct mixed-methods research (e.g., interviews, contextual inquiry) and translate findings into actionable design solutions.

• Proficiency in interaction design, prototyping, and usability testing to create intuitive and effective user experiences.

• Strong visual design skills and experience in developing comprehensive design systems and reusable UX patterns.

• Experience in building and scaling product design practices, including research operations, repeatable methods, and UX measurement.

• Ability to simplify complex professional workflows without compromising accuracy, transparency, or functional integrity.

• Proven experience in closely collaborating with Product and Engineering stakeholders in interdisciplinary teams.

• Strong stakeholder management and workshop facilitation skills.

• Experience and motivation in working with AI-driven products, automation, transparency, and human-AI collaboration.

• Excellent communication and stakeholder management skills.

• Fluent German and English language proficiency. Preferred Skills:

• Experience in the real estate, financial services, analytics, or other data-intensive industries.

• Familiarity with modern prototyping and collaboration tools such as Claude Design, Figma, and the Confluence/Jira suite.

📝 Enhancement Note: The requirement for a "comparable education" alongside a degree provides flexibility for candidates with extensive practical experience but a non-traditional academic background in design. The explicit mention of "AI-native systems" and "human-AI collaboration" indicates a specialized focus within the role. The preference for specific industry experience suggests that domain knowledge will be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design experience across the entire development process, demonstrating a holistic approach to UX/UI.

• Include detailed case studies of mixed-methods research, illustrating how user insights informed design decisions and product strategy.

• Present examples of developed user journeys, workflows, information architectures, and high-fidelity prototypes that solve complex user problems.

• Demonstrate experience in creating and maintaining scalable design systems, including reusable UX patterns and visual design standards.

• Highlight instances of improving existing UX pain points and driving continuous improvement based on metrics and feedback. Process Documentation:

• Detail your process for conducting user research, including methodologies for customer interviews and usability testing.

• Illustrate your workflow for translating complex requirements into intuitive user interfaces and interactive prototypes.

• Explain your approach to defining and measuring UX success metrics and using data to inform design iterations.

• Showcase experience in collaborating with Product and Engineering teams, including your role in the discovery and implementation phases.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will be used to evaluate the candidate's ability to handle complex design challenges and drive product experience improvements. The portfolio should clearly articulate the candidate's design process, problem-solving skills, and the impact of their work, particularly in enterprise SaaS environments.

💵 Compensation & Benefits

Salary Range:

Based on the role's lead position, required experience (5+ years), and location in Zurich, Switzerland, a competitive salary range for a Lead Product Experience (UX/UI) role is estimated between CHF 120,000 and CHF 160,000 annually. This range can vary based on the candidate's specific qualifications, the exact percentage of the role (80-100%), and Wüest Partner's internal compensation structure.

Benefits:

• Flexible Work Smart concept with home office option, allowing for a hybrid work arrangement.

• Refreshing, professional, and collegial company culture with engaging team events (company parties, coffee breaks, etc.).

• High team spirit, flat hierarchies, and a variety of interesting tasks and responsibilities.

• Beautiful, modern workplace located in the center of Zurich with state-of-the-art infrastructure.

• Generous professional development budget, including dedicated time off for learning, along with other attractive fringe benefits. Working Hours:

The role is advertised as 80-100%, indicating a flexible working arrangement. A standard full-time role in Switzerland is typically 40 hours per week. This flexibility allows for adaptation to project needs and personal work-life balance.

📝 Enhancement Note: Salary estimations for Zurich, Switzerland, were based on industry benchmarks for senior UX/UI and Product Design roles, considering the cost of living and the competitive market for tech talent in the region. Benefits are detailed to highlight the company's commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Wüest Partner operates within the real estate and technology sectors, focusing on providing data-driven decision-making tools and digital solutions for the property industry. Their expertise spans valuation, consulting, data analytics, AI, software, sustainability, and education, positioning them as a leader in digital transformation within real estate.

Company Size: The Wüest Partner Group employs approximately 500 people across 15 locations in Europe, with its headquarters in Switzerland. This mid-to-large size offers a stable environment with opportunities for growth and impact without the bureaucracy of very large corporations.

Founded: Established in 1985, Wüest Partner has a long-standing history and deep expertise in the real estate market. This longevity signifies stability, established client relationships, and a proven track record of innovation.

Team Structure:

• The Product Experience team is likely integrated within the broader Product Development or Digital Solutions division. As a "Lead," you will be a key figure, potentially managing or mentoring other designers and collaborating closely with Product Managers and Engineers.

• Reporting structure will likely be to a Head of Product, Director of Product Development, or a similar senior leadership role within the product organization.

• Cross-functional collaboration is central, involving close partnerships with Product Managers, Product Owners, Software Architects, Engineers, Account Managers, and importantly, clients, to ensure product-market fit and user satisfaction. Methodology:

• Data Analysis and Insights: Wüest Partner leverages data and digital solutions heavily. The Product Experience team will use a data-driven approach, employing analytics and user research to inform design decisions and measure impact.

• Workflow Planning and Optimization: A core aspect of the role involves understanding and simplifying complex real estate processes into intuitive digital workflows.

• Automation and Efficiency Practices: The company is investing in AI and automation, so the Product Experience team will be instrumental in designing efficient, automated user experiences that still allow for human oversight and decision-making.

Company Website: https://www.wuestpartner.com/

📝 Enhancement Note: The company's focus on real estate, data, and digital solutions, combined with its established history, suggests a culture that values expertise, innovation, and long-term client relationships. The "Lead" title implies a strategic role in shaping the company's digital product offerings.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a "Lead" position, indicating a senior level of responsibility. It requires not only advanced UX/UI design skills but also the ability to set direction, mentor others, and influence organizational design practices. The "80-100%" employment type suggests a significant commitment and impact.

Reporting Structure: The Lead Product Experience will likely report to a senior product leader (e.g., Head of Product, Director of Product Management) within the Wüest Dimensions product organization. They will work closely with Product Managers and Engineering Leads, forming a core product triad.

Operations Impact: The Lead Product Experience has a direct impact on the success of the Wüest Dimensions SaaS platform by ensuring it is intuitive, efficient, and valuable to real estate professionals. This directly influences customer adoption, retention, and satisfaction, which in turn drives revenue and market position. The role is pivotal in translating complex business needs into user-friendly digital experiences that support informed decision-making.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in AI-driven product design, automation, and complex B2B SaaS UX. Potential to lead the design of next-generation platform features.

• Leadership Development: Potential to grow into a Head of Product Design or Product Experience role, managing a larger team and defining broader design strategies across the company. Mentoring junior designers and establishing best practices within the organization.

• Industry Specialization: Further develop expertise in the real estate technology (PropTech) sector, becoming a subject matter expert in how UX design drives value in this specific industry.

📝 Enhancement Note: The "Lead" title and the focus on advancing design maturity within the organization suggest significant growth potential, moving beyond individual contribution to strategic influence and team leadership. The emphasis on AI and complex enterprise solutions offers a niche specialization.

🌐 Work Environment

Office Type: The role is based in Zurich, Switzerland, with a "Work Smart" concept that includes hybrid options. This suggests a modern, flexible work environment that balances in-office collaboration with remote work capabilities.

Office Location(s): The primary office is located at Bleicherweg 5, 8001 Zürich, Switzerland, described as a "beautiful workplace in the center of Zurich with modern infrastructure." This central location is likely easily accessible via public transport.

Workspace Context:

• Collaborative Environment: The "Work Smart" and hybrid model implies a workspace designed for both focused individual work and collaborative sessions. Expect modern meeting rooms, common areas, and potentially hot-desking or dedicated team spaces.

• Operations Tools and Technology: Access to modern design and collaboration tools like Figma, Claude Design, and Confluence/Jira is expected, supporting efficient teamwork and project management.

• Team Interaction: Opportunities for regular interaction with product managers, engineers, account managers, and clients, fostering a dynamic and cross-functional work environment. The culture is described as professional yet collegial, with team events contributing to a positive atmosphere.

Work Schedule: The 80-100% employment type offers flexibility. While core hours may exist for team collaboration and client interaction, there's likely autonomy in structuring the workday, accommodating project deadlines and personal needs within the hybrid model.

📝 Enhancement Note: The "Work Smart" concept and hybrid nature of the role suggest a company that trusts its employees and prioritizes work-life balance, while still valuing in-person collaboration for key design and strategy discussions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on your resume and portfolio. Be prepared to highlight your most relevant B2B SaaS or enterprise software design experience.

• Portfolio Presentation & Case Study: Expect to present your portfolio, focusing on 1-2 key projects that demonstrate end-to-end product design, mixed-methods research, and problem-solving for complex workflows. Prepare to discuss your process, rationale, and the impact of your design decisions.

• Skills-Based Interview: Technical questions related to UX methodologies, design systems, AI integration, and collaboration tools. You may be asked to elaborate on specific design challenges you've faced and how you overcame them.

• Team & Stakeholder Interviews: Discussions with Product Managers, Engineers, and potentially other leads to assess your collaboration style, communication skills, and cultural fit. You might participate in a workshop simulation.

• Final Interview: A discussion with senior leadership to assess strategic thinking, leadership potential, and alignment with Wüest Partner's vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex B2B SaaS, enterprise software, AI-native products, or data-intensive platforms. Prioritize projects demonstrating end-to-end ownership.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you implemented, and the measurable outcomes or impact. Use visuals effectively.

• Highlight Process: Emphasize your mixed-methods research approach, how you translated user needs into design, and your experience with design systems and scalable UX standards.

• Demonstrate Impact: Quantify results where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores). If quantitative data is unavailable, articulate the qualitative impact and business value.

• Tailor to Wüest Partner: If possible, reference Wüest Partner's industry (real estate tech) and product (Wüest Dimensions) in your presentation, showing you've researched their context.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home or in-person design challenge that may involve analyzing a complex workflow or proposing UX improvements for a given scenario, likely related to real estate data or management.

• Workshop Simulation: Practice facilitating a design thinking workshop or a user feedback session, demonstrating your ability to guide discussions and gather insights.

• Stakeholder Management Scenarios: Prepare to discuss how you would manage differing opinions between Product, Engineering, and business stakeholders regarding design decisions.

📝 Enhancement Note: The interview process will heavily weigh your portfolio and ability to articulate your design process and impact. Prepare to discuss specific examples of your work, especially those involving complex B2B SaaS environments and AI integration.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design: Figma, Claude Design (explicitly mentioned), and other industry-standard design tools. Proficiency in creating high-fidelity interactive prototypes is essential.

• Collaboration & Documentation: Confluence, Jira (explicitly mentioned), and similar tools for project management, workflow tracking, and documentation.

• Design Systems: Experience in building, maintaining, and scaling design systems.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to define and track UX success metrics.

• Ability to interpret data and customer feedback to drive iterative design improvements. CRM & Automation:

• While not explicitly mentioned, understanding how UX integrates with CRM systems and automation workflows within a B2B SaaS context is beneficial.

• Experience designing user interfaces for AI-native workflows and automation features.

📝 Enhancement Note: Proficiency with Figma, Claude Design, Confluence, and Jira is a must. The role requires not just using these tools but understanding how they facilitate collaboration and efficient product development in an agile environment.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A strong emphasis on using data, research, and analytics to inform design choices and measure impact, aligning with Wüest Partner's core business model.

• User-Centricity: A commitment to understanding and serving the needs of users, translating complex professional requirements into intuitive and efficient digital experiences.

• Innovation & Future-Orientation: Embracing new technologies like AI and automation to create cutting-edge solutions that shape the future of the real estate industry.

• Collaboration & Teamwork: Fostering a professional, collegial environment where cross-functional teams work together effectively to achieve common goals.

• Quality & Professionalism: Upholding high standards in design execution, process, and client delivery, reflecting the company's reputation for expertise and independence.

Collaboration Style:

• Cross-Functional Integration: The role demands seamless collaboration with Product Management and Engineering, functioning as a key partner in the product development lifecycle from discovery through to implementation.

• Process Review & Feedback: An open culture for reviewing designs, sharing feedback, and iterating based on input from various stakeholders, including clients.

• Knowledge Sharing: Encouraging the sharing of best practices in UX/UI design, research methodologies, and the use of design systems to elevate the entire organization's design maturity.

📝 Enhancement Note: The company values suggest a professional yet dynamic environment where data, user needs, and innovation are paramount. The collaborative style emphasizes a team-oriented approach to problem-solving and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Translating intricate real estate and financial processes into user-friendly interfaces without losing critical functionality or accuracy is a significant design challenge.

• Balancing Innovation with Stability: Integrating new technologies like AI and automation while ensuring the existing platform's stability and user trust requires careful planning and execution.

• Scaling Design Practices: As the company grows and adopts new tools and methodologies, scaling design practices and maintaining consistency across teams will be an ongoing challenge.

• Cross-Functional Alignment: Ensuring all stakeholders (Product, Engineering, Sales, Clients) are aligned on UX priorities and design decisions requires strong communication and negotiation skills.

Learning & Development Opportunities:

• AI & Automation Design: Gaining hands-on experience designing for AI-native workflows and human-AI collaboration, a rapidly growing field.

• PropTech Specialization: Deepening expertise in the real estate technology sector, understanding its unique challenges and opportunities for UX design.

• Leadership & Mentorship: Developing leadership skills by mentoring junior designers, shaping design strategy, and potentially leading a team.

• Industry Conferences & Certifications: Access to a professional development budget that can be used for industry conferences, workshops, and certifications relevant to UX, product design, and AI.

📝 Enhancement Note: The role presents opportunities to tackle complex design problems in a specialized industry, work with cutting-edge technology, and grow into a leadership position, all within a supportive and growth-oriented environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex B2B workflow for a digital product. What was your process, and what were the outcomes?" (Focus on your research, problem-solving, and impact.)

• "How would you approach designing an AI-native feature for real estate valuation or management, ensuring transparency and user control?" (Highlight your understanding of AI UX principles and human-AI collaboration.)

• "Imagine you have conflicting priorities between Product Management and Engineering on a key UX feature. How would you facilitate a resolution and ensure the best user outcome?" (Demonstrate your stakeholder management and negotiation skills.) Company & Culture Questions:

• "Based on your understanding of Wüest Partner and the real estate industry, what do you see as the biggest UX challenges or opportunities for Wüest Dimensions?" (Showcase your research and strategic thinking.)

• "How do you foster a user-centric design culture within a team or organization, especially when working with technical stakeholders?" (Discuss your approach to evangelizing UX and collaboration.)

• "How do you measure the success of your UX designs, and what metrics are most important for a B2B SaaS platform like Wüest Dimensions?" (Prepare to discuss UX metrics and ROI.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role and responsibilities, your design process (research, ideation, prototyping, testing), the solution, and the impact or learnings.

• Focus on Process and Rationale: Explain why you made certain design decisions. Connect your choices back to user research, business goals, and technical constraints.

• Highlight End-to-End Ownership: Showcase projects where you managed the entire UX lifecycle, from discovery to implementation and iteration.

• Quantify Impact: Use data and metrics to demonstrate the value of your work. If quantitative data isn't available, clearly articulate the qualitative benefits and business implications.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, research methodologies, and problem-solving approaches.

📝 Enhancement Note: Prepare to discuss your experience with complex enterprise software, AI integration, and B2B SaaS environments. Your ability to articulate your process, justify your decisions, and demonstrate measurable impact will be key.

📌 Application Steps

To apply for this Lead Product Experience position:

• Submit your application through the provided link on SmartRecruiters, ensuring all required fields are completed accurately.

• Portfolio Customization: Curate your portfolio to prominently feature projects that demonstrate your end-to-end product design capabilities, especially in B2B SaaS, enterprise software, or data-intensive platforms. Highlight your experience with mixed-methods research, design systems, and AI-driven features.

• Resume Optimization: Tailor your resume to highlight your 5+ years of relevant experience, focusing on keywords such as UX/UI Design, Product Design, User Research, Interaction Design, Design Systems, B2B SaaS, and AI integration. Quantify achievements wherever possible.

• Interview Preparation: Practice presenting your portfolio, focusing on your design process, problem-solving approach, and the impact of your work. Prepare thoughtful answers to strategy and behavioral questions, particularly those related to complex workflows and AI.

• Company Research: Thoroughly research Wüest Partner, their Wüest Dimensions platform, and the real estate technology industry. Understand their mission, values, and the specific challenges their users face to demonstrate your genuine interest and strategic understanding.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.