Lead Product Experience (UX/UI) 80-100%

📍 Job Overview

Job Title: Lead Product Experience (UX/UI) 80-100%

Company: Wüest Partner

Location: Zürich, Switzerland

Job Type: Full-time (Vollzeit)

Category: Product Experience / UX/UI Design

Date Posted: October 2, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the strategic development and execution of product experience (UX/UI) for Wüest Dimensions, a leading SaaS platform in the real estate sector.

• Drive continuous improvement of existing platform features and shape the user experience of the next generation of the platform, integrating AI and automation.

• Conduct comprehensive user research, including customer interviews and usability testing, to validate product concepts and enhance user journeys.

• Develop and maintain a scalable design system and consistent UX standards across multiple teams and the entire platform.

• Collaborate closely with Product Management, Engineering, and other stakeholders to translate complex real estate processes into intuitive and trustworthy digital experiences.

📝 Enhancement Note: While the title is "Lead Product Experience (UX/UI)", the responsibilities and qualifications strongly indicate a senior, strategic role focused on product design leadership rather than solely execution. The role requires not only design skills but also a deep understanding of product strategy, user research methodologies, and cross-functional team leadership. The term "Lead" implies guiding design practices and influencing product direction.

📈 Primary Responsibilities

• Spearhead customer interviews, usability tests, and product discovery processes to validate product concepts and hypotheses with users and clients early in the development cycle.

• Design holistic user journeys, workflows, information architectures, and high-fidelity prototypes, while simultaneously addressing key UX pain points within the existing Wüest Dimensions SaaS platform.

• Shape the user experience for new developments, focusing on AI-native workflows, automation, and the seamless integration of human control and decision-making.

• Establish and evolve a scalable design system, along with consistent UX standards and product design practices across the entire platform and various development teams.

• Foster close collaboration with Product and Engineering teams throughout the entire discovery and implementation phases of product development.

• Define and measure UX success metrics, leveraging research, analytics, and customer feedback to drive targeted, continuous improvements.

• Champion user-centric design practices and elevate the overall product design maturity within the organization.

📝 Enhancement Note: The responsibilities highlight a proactive and strategic approach to UX/UI leadership. The emphasis on "shaping the next generation" and "developing the product design maturity" suggests a role that goes beyond day-to-day design tasks to influence organizational design thinking and product strategy. The mention of "AI-native workflows" and "automation" points to a forward-thinking product development environment.

🎓 Skills & Qualifications

Education:

• A completed degree or comparable qualification in UX/UI Design, Human-Computer Interaction, Interaction Design, Product Design, Digital Design, or a related field. Experience:

• Minimum of 5 years of professional experience in User Experience, UX/UI Design, or a comparable role, ideally within B2B SaaS, enterprise software, complex digital platforms, or AI-native systems. Required Skills:

• A compelling portfolio demonstrating holistic product design across the entire development process, including mixed-methods research (e.g., interviews, contextual inquiry), interaction design, prototyping, usability testing, and visual design.

• Proven experience in developing and scaling product design practices, including research operations, reusable methodologies, and UX measurement metrics.

• Proficiency in modern prototyping and collaboration tools such as Claude Design, Figma, and the Confluence/Jira suite.

• Ability to simplify complex professional workflows without compromising accuracy, transparency, or functional integrity, ideally with experience in real estate, financial services, analytics, or other data-intensive industries.

• Demonstrated experience in close collaboration with Product and Engineering stakeholders in interdisciplinary teams.

• Strong stakeholder management and workshop facilitation skills.

• Experience and motivation in working with AI-assisted products, automation, transparency, and human-AI collaboration.

• Excellent communication and stakeholder management skills.

• Fluent German and English language proficiency. Preferred Skills:

• Experience in developing scalable design systems and reusable UX patterns.

• Familiarity with the real estate industry or data-intensive B2B SaaS products.

• Experience in driving product discovery and continuous improvement cycles.

📝 Enhancement Note: The requirement for "at least 5 years of professional experience" places this role firmly in the mid-to-senior level. The emphasis on a portfolio that showcases "holistic product design over the entire development process" and "mixed-methods research" indicates a need for a candidate who understands the full product lifecycle and can lead research initiatives, not just execute design tasks. The mention of specific tools like Figma, Confluence, and Jira, alongside "Claude Design" (likely a typo and intended to be a specific AI design tool or a general reference to AI in design), points to a modern tech stack.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design processes, from initial research and discovery to high-fidelity prototyping and implementation support.

• Demonstrate concrete examples of how you translated complex user needs and business requirements into intuitive and effective user experiences.

• Include case studies highlighting your work on design systems, reusable UX patterns, and the development of consistent design standards.

• Provide evidence of your ability to conduct and leverage user research (interviews, usability tests) to inform design decisions and validate hypotheses.

• Illustrate your experience with AI-native workflows, automation, and human-AI collaboration within product design. Process Documentation:

• Ability to document and communicate complex design processes, methodologies, and standards clearly and concisely.

• Experience in creating and maintaining design system documentation to ensure consistency and scalability.

• Capacity to articulate the rationale behind design decisions, supported by research data and user feedback.

• Familiarity with agile development methodologies and how design processes integrate within them.

📝 Enhancement Note: For a "Lead" role, the portfolio is crucial. It needs to demonstrate not just design output but also strategic thinking, research leadership, and the ability to influence product direction. The expectation is to see how the candidate has driven process improvements and established design best practices within previous organizations. The mention of "AI-native workflows" and "automation" requires portfolio pieces that reflect these emerging areas.

💵 Compensation & Benefits

Salary Range:

• Based on Wüest Partner's location in Zürich, Switzerland, a major European financial hub with a high cost of living, and the role's seniority (Lead, 5+ years experience, specialized skills), a competitive salary range is estimated. For a Lead Product Experience (UX/UI) role in Zürich, typical annual gross salaries can range from CHF 110,000 to CHF 150,000+, depending on the candidate's specific experience, qualifications, and negotiation. Benefits:

• Flexible "Work Smart" concept with home office possibilities, allowing for a healthy work-life balance.

• Refreshing, professional, and collegial corporate culture with engaging company events (e.g., company celebrations, coffee breaks).

• High team spirit, flat hierarchies, and a variety of tasks offering continuous engagement.

• Beautiful office space located in the heart of Zürich with modern infrastructure.

• Generous training budget, including dedicated time for professional development, and other attractive fringe benefits. Working Hours:

• The role is advertised as 80-100%, indicating flexibility in working hours, with a standard full-time equivalent of 40 hours per week. This allows for a degree of autonomy in managing workload and schedule.

📝 Enhancement Note: Salary estimations for Switzerland are based on current market data for senior UX/UI and Product Design roles in major cities like Zürich, considering the high cost of living and competitive tech market. The benefits package is comprehensive, emphasizing work-life balance, professional development, and a positive work environment, which are attractive to experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate Technology (PropTech) and Services. Wüest Partner combines real estate expertise with data and digital solutions, positioning itself as an innovator in the industry. The company focuses on providing data-driven decision support for real estate management.

Company Size: Approximately 500 employees across 15 locations in Europe, with its headquarters in Switzerland. This size suggests a company with established processes but still agile enough for significant impact.

Founded: Established in 1985, Wüest Partner has a long-standing reputation and deep domain expertise in the real estate sector.

Team Structure:

• The Product Experience team likely consists of UX/UI designers, researchers, and potentially product owners, working in close collaboration with Product Managers and Software Engineers.

• This role reports into a Product Lead or Head of Product, with significant interaction across various interdisciplinary teams.

• Cross-functional collaboration is a cornerstone of this role, involving close partnerships with Product Managers, Product Owners, Software Architects, Engineers, Account Managers, and crucially, clients. Methodology:

• Data-driven decision-making is central, with a focus on leveraging data and digital solutions for informed strategic choices in real estate.

• Agile development methodologies are implied through the collaboration with Product and Engineering teams and the mention of Jira/Confluence.

• A strong emphasis on user-centricity and continuous improvement, driven by research and feedback.

Company Website: https://www.wuestpartner.com/

📝 Enhancement Note: Understanding Wüest Partner's position as a PropTech innovator is key. The company bridges traditional real estate expertise with cutting-edge technology, including AI and data analytics. This means the UX/UI role is not just about aesthetics but about translating complex, data-rich domain knowledge into usable and valuable tools for industry professionals. The company's size and European presence suggest a structured yet dynamic environment.

📈 Career & Growth Analysis

Operations Career Level: This is a "Lead" position, indicating a senior individual contributor role with leadership responsibilities in the product design domain. It requires not only deep expertise in UX/UI but also the ability to guide strategy, mentor junior team members (if applicable), and influence product direction.

Reporting Structure: The role likely reports to a Head of Product, Product Director, or a similar senior product leadership position. The Lead will work closely with Product Managers and Product Owners, acting as the primary UX/UI advocate within product development cycles.

Operations Impact: The Lead Product Experience will have a direct and significant impact on the usability, adoption, and perceived value of the Wüest Dimensions SaaS platform. By translating complex real estate processes into intuitive experiences, this role will enhance customer satisfaction, reduce training overhead, and ultimately drive the platform's success and revenue growth. The integration of AI and automation will also position the company at the forefront of industry innovation.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven design, advanced real estate analytics UX, or enterprise-level design system management.

• Leadership: Transition into a Product Design Manager role, leading a team of designers and researchers, or into a broader Product Management role.

• Strategic Influence: Contribute more significantly to product strategy, roadmap planning, and the overall GTM strategy for new features and platform evolution.

• Industry Expertise: Become a recognized expert in PropTech UX, leveraging Wüest Partner's domain knowledge.

📝 Enhancement Note: The "Lead" title implies a career path that could lead to managing a design team or taking on more strategic product responsibilities. The growth opportunities are tied to specialization within PropTech UX, leadership development, and increasing strategic influence within the product organization.

🌐 Work Environment

Office Type: The company offers a hybrid work model ("Work Smart" concept) with home office possibilities, alongside a physical office presence in Zürich. This suggests a modern, flexible work environment.

Office Location(s): The primary office for this role is located at Bleicherweg 5, 8001 Zürich, Switzerland, described as a "beautiful office space in the center of Zürich with modern infrastructure." This central location offers excellent accessibility.

Workspace Context:

• The workspace is described as modern and well-equipped, facilitating collaborative work.

• The hybrid model allows for a blend of focused individual work at home and collaborative interaction in the office.

• The emphasis on "professional and collegial corporate culture" and "high team spirit" indicates an environment where open communication and teamwork are valued.

• Access to modern infrastructure and tools like Figma, Jira, and Confluence will support efficient workflows.

Work Schedule: The role is advertised for 80-100% of a full-time position (standard 40 hours/week), offering flexibility in managing working hours and days, which is beneficial for deep work and work-life balance.

📝 Enhancement Note: The hybrid model and central Zürich location are significant draws. The "Work Smart" concept suggests a company culture that trusts its employees to manage their time effectively, which is crucial for roles requiring deep focus and creative problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the role's requirements. Be prepared to articulate your key contributions and the impact of your work.

• First Interview (Hiring Manager/Recruiter): Discussion about your experience, motivation for the role, and understanding of Wüest Partner's business. Expect questions about your approach to UX/UI design, product discovery, and stakeholder management.

• Portfolio Presentation & Case Study: A session where you present your portfolio, likely focusing on 1-2 key projects that demonstrate your end-to-end product design capabilities, research methodologies, and problem-solving skills. You may be asked to discuss how you would approach specific challenges related to the Wüest Dimensions platform or AI integration.

• Team/Cross-functional Interview: Meet with potential colleagues from Product Management and Engineering. This interview will assess your collaboration style, technical understanding, and ability to work effectively in interdisciplinary teams.

• Final Interview: Potentially with senior leadership to discuss strategic alignment, cultural fit, and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end product design process, from user research and problem definition to solution design and iteration. Prioritize B2B SaaS or complex platform examples if possible.

• Highlight Impact: For each project, clearly articulate the problem you solved, your role, the methodologies you used, and the measurable outcomes or business impact (e.g., increased user adoption, reduced task completion time, improved satisfaction scores). Use quantifiable data where possible.

• Showcase Research & Process: Emphasize your user research methodologies (interviews, usability testing, contextual inquiry) and how they informed your design decisions. Demonstrate your ability to create user journeys, wireframes, prototypes, and final UI designs.

• Design Systems & AI: Include examples of your experience with design systems, reusable patterns, and any work related to AI-native workflows or automation.

• Storytelling: Structure your presentation as a narrative. Explain the context, your approach, the challenges encountered, and the lessons learned. Be ready to answer in-depth questions about your decisions.

Challenge Preparation:

• Understand the Domain: Research Wüest Partner, their SaaS platform (Wüest Dimensions), and the real estate industry. Understand the types of complex processes and data they deal with.

• AI & Automation Focus: Be ready to discuss your thoughts on integrating AI and automation into enterprise software, focusing on user experience, trust, and efficiency.

• Problem-Solving Scenarios: Prepare to discuss how you would approach a hypothetical UX challenge related to their platform, e.g., improving a specific workflow, designing a new feature, or enhancing data visualization.

• Stakeholder Communication: Practice articulating design rationale clearly and concisely, and be ready to discuss how you manage feedback and collaborate with diverse stakeholders.

📝 Enhancement Note: The application process for a "Lead" role, especially in a company like Wüest Partner, will be thorough. The portfolio is paramount and must demonstrate strategic thinking, research rigor, and a proven ability to deliver impactful user experiences in complex environments. The emphasis on AI and automation suggests that candidates with experience or strong opinions in these areas will have an advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design: Figma (required), Claude Design (or similar AI-assisted design tools), potentially Adobe Creative Suite.

• Collaboration & Documentation: Confluence, Jira (required).

• User Research & Testing: Tools for conducting interviews, surveys, and usability testing (specific tools may vary but familiarity with best practices is key).

Analytics & Reporting:

• Familiarity with analytics platforms to track user behavior and measure UX success metrics (e.g., Google Analytics, Amplitude, Mixpanel, or similar).

• Ability to interpret data to identify UX issues and opportunities for improvement. CRM & Automation:

• While not the primary focus, an understanding of how UX integrates with CRM systems and business processes is beneficial, especially in a B2B SaaS context.

• Experience with designing workflows that incorporate automation elements is a plus.

📝 Enhancement Note: The explicit mention of Figma, Confluence, and Jira indicates these are core tools for the role. Candidates should be proficient in these. "Claude Design" is an unusual mention; it might refer to a specific AI design tool, or it could be a general nod to AI's role in design, or potentially a typo. It's advisable for candidates to be aware of emerging AI tools in the UX/UI space.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.

• Data-Driven Approach: Utilizing data, research, and analytics to inform design decisions and measure impact.

• Innovation: Embracing new technologies like AI and automation to create cutting-edge solutions.

• Collaboration: Working effectively in cross-functional teams to achieve shared product goals.

• Excellence & Precision: Maintaining high standards in design quality and ensuring accuracy in complex domain applications.

Collaboration Style:

• Cross-functional Integration: Actively engaging with Product Management, Engineering, and Account Management to ensure seamless product development and client satisfaction.

• Open Feedback Culture: Encouraging constructive feedback to drive continuous improvement in design processes and outcomes.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings within the design team and across the organization.

• Agile & Iterative: Working within agile frameworks, embracing iterative design and development cycles.

📝 Enhancement Note: The company's emphasis on innovation, data, and collaboration suggests a forward-thinking and team-oriented culture. For a "Lead" role, demonstrating how you embody these values in your work and interactions will be critical.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: Effectively translating intricate real estate processes and data into simple, intuitive user experiences for a diverse B2B audience.

• Balancing Innovation and Usability: Integrating cutting-edge AI and automation features while ensuring they remain transparent, trustworthy, and easy for users to adopt and control.

• Scaling Design Practices: Establishing and maintaining consistent UX standards and a scalable design system across multiple teams and evolving product lines.

• Influencing Stakeholders: Advocating for user-centric design principles and driving consensus among various stakeholders with potentially differing priorities.

Learning & Development Opportunities:

• PropTech Specialization: Becoming an expert in UX design for the real estate technology sector, a growing and dynamic field.

• AI in Design: Gaining hands-on experience and developing expertise in designing AI-powered features and human-AI collaborative workflows.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and potentially move into management roles.

• Continuous Learning: Access to a generous training budget and time for professional development, conferences, and certifications in UX, product design, and related fields.

📝 Enhancement Note: The challenges presented are typical for senior roles in complex B2B SaaS environments, particularly those integrating new technologies like AI. The growth opportunities are well-defined and aligned with a senior individual contributor path or a move into leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly complex business process into a simple and intuitive user experience. What was your approach, and what was the outcome?" (Focus on your process, research, and impact.)

• "How do you approach product discovery and validate hypotheses with users, especially in an enterprise SaaS context?" (Highlight your mixed-methods research skills.)

• "Discuss your experience in developing or scaling a design system. What were the key challenges, and how did you ensure adoption and consistency?" (Demonstrate your ability to create scalable design foundations.)

• "How do you balance the need for AI/automation with user control and transparency in product design?" (Showcase your forward-thinking approach to AI integration.) Company & Culture Questions:

• "What interests you about Wüest Partner and our Wüest Dimensions platform specifically?" (Research the company and product thoroughly.)

• "How do you see your role contributing to Wüest Partner's mission of shaping the future of the real estate industry through data and digital solutions?" (Connect your skills to their business objectives.)

• "Describe a situation where you had to manage conflicting priorities or feedback from different stakeholders. How did you navigate it?" (Assess your stakeholder management and communication skills.) Portfolio Presentation Strategy:

• Focus on Impact: Select 2-3 projects that best showcase your end-to-end process and measurable results. For each, clearly state the problem, your role, your process, the solution, and the impact (quantify if possible).

• Tell a Story: Structure each case study as a narrative. Explain the context, your strategic thinking, the challenges you faced, and how you overcame them.

• Demonstrate Research & Design: Show your process from user research (interviews, testing) through wireframing, prototyping, and final UI design. Explain why you made certain design decisions.

• Address AI/Complexity: If possible, include a project that touches upon complex data, AI, or automation, explaining your approach.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, research methodologies, and the outcomes of your projects.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, research rigor, and a proven ability to deliver impactful user experiences in complex, data-driven environments. Highlighting experience with AI and automation will be a significant advantage.

📌 Application Steps

To apply for this Lead Product Experience (UX/UI) position:

• Click "Apply Now" and submit your application through the provided online form.

• Portfolio Customization: Tailor your resume and cover letter to highlight your 5+ years of experience in UX/UI or product design, specifically mentioning B2B SaaS, complex platforms, design systems, user research, and AI/automation integration.

• Resume Optimization: Ensure your resume clearly outlines your achievements and responsibilities, using keywords from the job description such as "Product Discovery," "User Journeys," "Design Systems," "Figma," and "Stakeholder Management."

• Portfolio Preparation: Organize your portfolio to showcase 2-3 of your most relevant projects, emphasizing end-to-end process, research impact, and quantifiable results. Be prepared to walk through these projects in detail during interviews.

• Company Research: Thoroughly research Wüest Partner, their Wüest Dimensions platform, and their role in the PropTech industry. Understand their values and business objectives to articulate your fit and interest effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.