Lead Product Designer at Intertek

📍 Job Overview

Job Title: Lead Product Designer

Company: Intertek

Location: Bozeman, MT (Remote)

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-09-25

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

Lead the design direction and strategy for key product areas within Intertek's People Assurance division, focusing on a unified "Convergence" experience.
Craft polished, intuitive interfaces and interactions for frontline employees, managers, and administrators, simplifying complex learning and administration tools.
Drive the exploration of design alternatives, making clear recommendations that balance customer needs, business priorities, and technical constraints.
Collaborate closely with Product, Engineering, and Research teams to ensure a consistent, accessible, and high-quality user experience across responsive web and connected products.

📝 Enhancement Note: This role is positioned as a Lead Product Designer, implying significant ownership and strategic input. The focus on "Convergence" suggests a need to unify and improve existing product offerings, requiring strong UX thinking and the ability to navigate complex information architecture and user flows. The remote nature of the role necessitates strong self-management and communication skills.

📈 Primary Responsibilities

Lead the design direction for agreed Convergence product areas, exploring alternatives, making clear recommendations, and connecting customer needs, business priorities, and technical constraints to the user experience.
Create polished interfaces and intuitive interactions with strong hierarchy, typography, layout, and attention to detail, making complex learning and administration tools feel coherent and easy to use.
Utilize sketches, wireframes, and interactive prototypes to explore ideas, communicate behavior, and test design decisions, carrying promising concepts through to detailed designs for engineering implementation.
Apply strong UX thinking to user journeys, navigation, and task flows, resolving complexities related to permissions, dependencies, and various states (loading, empty, error, recovery).
Build upon and evolve existing design systems to develop reusable components and interaction patterns, contributing to a consistent and accessible experience across connected products and responsive interfaces.
Partner with Product and Research teams to understand customer workflows, test assumptions, and leverage usability findings and product evidence to iteratively improve designs.
Collaborate closely with engineers to design within existing platform and integration constraints, documenting behavior, resolving implementation questions, and reviewing the built experience for usability, accessibility, and visual quality.
Lead constructive design reviews and mentor other designers through hands-on feedback, coordinating with other design teams (Wisetail, Alchemy, contractors) to maintain clarity on ownership, priorities, and shared patterns.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership and hands-on design execution. The emphasis on "Convergence," design systems, and collaboration with multiple product teams (Wisetail, Alchemy) indicates a need for a designer who can think holistically about the user experience across a suite of products. Mentoring other designers is a key leadership component.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field is typically expected for a Lead Product Designer role. Equivalent practical experience will also be considered.

Experience: 5-10 years of demonstrated experience leading design for complex digital products, with a proven track record of taking work from ambiguous problems through implementation and iteration with substantial ownership of the resulting user experience.

Required Skills:

Excellent interaction and visual design skills, evidenced by a portfolio showcasing polished, usable interfaces and thoughtful decisions regarding hierarchy, layout, typography, and behavior.
Strong UX judgment and the ability to independently navigate complex user flows, information architecture, and navigation, knowing when to seek deeper research or specialist input.
Expert proficiency in Figma and strong prototyping skills, capable of moving between early exploration, detailed interaction design, and clear implementation specifications.
Experience using and evolving design systems, designing accessible interfaces, and maintaining consistency across responsive web or connected product experiences.
Technical fluency and experience collaborating with engineers on feasibility, data, permissions, and integration constraints, with the ability to adapt designs without losing core intent.
Strong product judgment, clear communication skills, and the ability to articulate tradeoffs, prioritize effectively with partners, and mentor colleagues as an individual contributor. Preferred Skills:
Experience with enterprise software, learning platforms, or workforce tools specifically designed for manufacturing and frontline environments.
Familiarity with designing for complex administration interfaces, content workflows, reporting dashboards, shared devices, or customer transitions between established products.
Experience with mobile design, interaction motion, or coded prototyping (production coding is not a requirement).

📝 Enhancement Note: The required skills emphasize a high level of autonomy, strategic thinking, and technical design proficiency. The portfolio is critical, needing to showcase not just aesthetics but also the thought process behind design decisions and the ability to handle complexity. Preferred skills point towards a specific industry focus, making candidates with relevant domain experience highly desirable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio demonstrating a deep understanding of the end-to-end design process for complex digital products.
Case studies that clearly articulate ambiguous problems, the design process undertaken (research, ideation, wireframing, prototyping, testing), and the final implemented solutions.
Evidence of strong interaction and visual design skills, showcasing polished, usable interfaces with meticulous attention to hierarchy, typography, layout, and detail.
Examples of how user flows, information architecture, and navigation were designed and optimized, highlighting problem-solving for complex scenarios.
Demonstrations of experience using and contributing to design systems, including the creation of reusable components and interaction patterns, and maintaining design consistency.
Proof of collaboration with engineering teams, illustrating how design intent was maintained while considering technical constraints, data, permissions, and integration challenges.
Examples of leading design reviews and mentoring other designers, showcasing feedback delivery and collaborative improvement. Process Documentation:
Case studies should detail the exploration of design alternatives and the rationale behind chosen solutions, connecting them to customer needs, business priorities, and technical constraints.
Prototypes should range from low-fidelity sketches and wireframes for early exploration to high-fidelity interactive prototypes for testing and detailed implementation specifications.
Designs must adhere to accessibility standards, with examples demonstrating how these were incorporated and tested.
Workflow designs should clearly illustrate user journeys, task flows, and the resolution of various system states (loading, empty, error, recovery).

📝 Enhancement Note: The portfolio for this Lead Product Designer role is expected to be robust, showcasing not just final designs but a deep dive into the strategic thinking, problem-solving methodology, and collaborative process. Emphasis on "Convergence" implies a need to see how a designer can unify disparate experiences.

💵 Compensation & Benefits

Salary Range: The stated base wage or salary range for this position is $130,000 USD per year.

Benefits:

Comprehensive medical, dental, and vision insurance plans.
Life insurance coverage.
Disability insurance.
401(k) retirement plan with a company match.
Generous Paid Time Off (PTO), including vacation and sick time.
Tuition reimbursement program for continued education and professional development.

Working Hours: Monday - Friday, with core business hours expected. This typically translates to a 40-hour work week, with flexibility inherent in a remote role, though responsiveness during core business hours is crucial for collaboration.

📝 Enhancement Note: The provided salary is a base figure. The final compensation package will be determined by factors such as the candidate's specific skillset, depth of experience, qualifications, and other job-related aspects. The benefits package is standard for a full-time professional role in the US, with the 401(k) match and tuition reimbursement being particularly valuable for long-term career growth.

)[0mTeam & Company Context

🏢 Company Culture

Industry: Intertek operates within the Quality Assurance market, providing Total Quality Assurance solutions across various sectors including manufacturing, consumer goods, and technology. The People Assurance division specifically focuses on workforce development, training, and risk mitigation solutions.

Company Size: Intertek is a large, global organization with a network of over 1,000 laboratories and offices in more than 100 countries, employing a significant number of people worldwide. This scale offers stability and opportunities for diverse project involvement.

Founded: Intertek has a long history, with its origins tracing back to the mid-19th century. This longevity speaks to a stable business model and a deep understanding of quality assurance principles.

Team Structure:

The Product Design team is part of the broader People Assurance division, which includes product management, engineering, research, and potentially marketing functions.
This Lead Product Designer role reports to the Head of Design, indicating a clear reporting line and access to senior leadership.
Cross-functional collaboration is a cornerstone, with designers working closely with Product Managers, Engineers, UX Researchers, and potentially other design leads across different product lines (Wisetail, Alchemy). Methodology:
Data-driven decision-making is emphasized, with designers expected to leverage product evidence, usability findings, and customer workflows to inform design improvements.
A focus on iterative design, moving concepts from exploration through detailed specifications and implementation review.
Design system thinking is crucial for maintaining consistency and efficiency across a suite of interconnected products.
Collaboration is key, with an expectation of leading design reviews and providing constructive feedback to peers.

Company Website: https://www.intertek.com/

📝 Enhancement Note: Intertek's global presence and long history suggest a company with established processes and a commitment to quality. The People Assurance team's focus on workforce solutions, particularly through platforms like Wisetail and Alchemy, indicates a dynamic and evolving sector within the larger organization. The "Convergence" initiative points to a strategic effort to improve user experience across their product portfolio.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Lead" Product Designer, indicating a senior individual contributor role with leadership responsibilities. It sits above a Senior UX Designer and involves strategic design direction, complex problem-solving, and mentorship. The designer is expected to own significant product areas and influence the overall design strategy.

Reporting Structure: The Lead Product Designer reports directly to the Head of Design. This provides a direct line of communication to senior design leadership and allows for significant visibility and input into design strategy.

Operations Impact: The Lead Product Designer's work directly impacts the usability, effectiveness, and adoption of Intertek's People Assurance products. By creating intuitive and coherent interfaces for frontline workers, managers, and administrators, they contribute to improved training, operational efficiency, risk mitigation, and ultimately, the success of Intertek's clients and their employees. This role bridges the gap between user needs and business objectives by ensuring the product delivers value.

Growth Opportunities:

Specialization: Deepen expertise in designing for frontline workforces, learning management systems, or enterprise software within the Quality Assurance domain.
Leadership: Transition into a formal management role overseeing a team of designers as the People Assurance division grows, or take on larger, more complex product initiatives.
Strategic Influence: Contribute more significantly to product strategy and roadmap development, influencing the direction of Intertek's People Assurance offerings.
Cross-functional Mobility: Develop a broad understanding of product management and engineering processes, potentially leading to roles with broader product ownership.
Skill Development: Continuous learning opportunities through mentorship, design reviews, and potential access to industry conferences or training programs relevant to UX/UI and product design.

📝 Enhancement Note: The Lead Product Designer role offers a clear path for career advancement, both in terms of design leadership and strategic product influence. The emphasis on mentoring and ownership suggests a role designed for experienced professionals looking to make a significant impact and grow their leadership capabilities within a large, established organization.

🌐 Work Environment

Office Type: This is a fully remote position, allowing employees to work from their home office.

Office Location(s): While the role is remote, the primary associated location for this posting is Bozeman, MT. This might indicate a preference for candidates within a certain time zone for easier collaboration, or it could be an administrative location. Intertek has a global presence, so remote work is likely supported across various US locations.

Workspace Context:

Remote Collaboration: The work environment relies heavily on digital collaboration tools. Expect frequent use of video conferencing, instant messaging, and collaborative design platforms.
Tools & Technology: Access to industry-standard design software (Figma), prototyping tools, and project management systems will be essential. The company likely provides necessary software licenses.
Team Interaction: While remote, opportunities for interaction will exist through scheduled meetings, design reviews, and informal virtual check-ins. Building rapport and effective communication within a distributed team is key.

Work Schedule: The standard schedule is Monday to Friday, during core business hours. While remote, maintaining availability and responsiveness during these hours is crucial for effective collaboration with colleagues across different time zones and departments.

📝 Enhancement Note: The remote nature of this role emphasizes the need for self-discipline, proactive communication, and proficiency with remote collaboration tools. The Bozeman, MT location might suggest a preference for candidates in Mountain Time or Pacific Time zones for optimal overlap with existing teams.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your application and portfolio by the Talent Acquisition team and hiring manager to assess qualifications and experience.
Design Challenge/Portfolio Review: A more in-depth session where you will present your portfolio, walk through key case studies, and potentially complete a design exercise or discuss hypothetical design problems relevant to Intertek's products.
Cross-functional Interviews: Meetings with Product Management, Engineering leads, and potentially other designers to assess your collaboration style, technical understanding, and ability to integrate into the team.
Final Interview: A discussion with senior leadership, likely the Head of Design or a director, to evaluate overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

Curate Select Case Studies: Focus on 3-5 of your strongest projects that best demonstrate your experience leading complex digital product design, your UX/UI skills, and your ability to handle ambiguity.
Tell a Story: For each case study, clearly outline the problem, your role and responsibilities, the design process you followed, the key decisions you made and why, the challenges you faced, and the impact of your solutions (quantify where possible).
Highlight Leadership & Mentorship: Showcase instances where you led design efforts, mentored junior designers, or influenced design strategy.
Showcase Figma Proficiency: Be prepared to discuss your workflow in Figma, your approach to building and using design systems, and your prototyping capabilities.
Address "Convergence": If possible, frame your experience in terms of unifying user experiences or working across multiple product lines to demonstrate your understanding of this role's core objective.

Challenge Preparation:

Understand the Domain: Familiarize yourself with Intertek's People Assurance products (Wisetail, Alchemy) and the general landscape of frontline worker training and management tools. Consider the unique challenges of designing for this user group.
Practice Design Thinking: Be ready to articulate your thought process for tackling a new design problem, including how you would approach user research, ideation, and validation.
Prepare for Technical Discussions: Brush up on your understanding of design system principles, accessibility standards, and how to collaborate effectively with engineers on technical constraints.

📝 Enhancement Note: The interview process will likely be rigorous, with a strong emphasis on the portfolio's ability to demonstrate practical application of design skills, strategic thinking, and leadership potential. Candidates should be prepared to not only present their work but also articulate the "why" behind their design decisions and their collaborative approach.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Expert proficiency is explicitly required. This will be the primary tool for UI design, wireframing, prototyping, and collaboration.
Prototyping Tools: Beyond Figma's capabilities, familiarity with other advanced prototyping tools may be beneficial for exploring complex interactions or motion design.
Design System Management: Experience with tools or methodologies for creating, maintaining, and scaling design systems.

Analytics & Reporting:

While not explicitly listed as a requirement for the designer, understanding how to interpret user analytics and A/B testing results from tools like Google Analytics, Mixpanel, Amplitude, or similar platforms will be crucial for informing design decisions and measuring impact.
Familiarity with dashboarding tools (e.g., Tableau, Power BI) might be helpful for understanding how design impacts key performance indicators. CRM & Automation:
Not directly applicable to the designer role, but understanding the underlying systems that might integrate with the People Assurance platforms (e.g., HRIS, LMS backend systems) could provide valuable context.

📝 Enhancement Note: Figma is the cornerstone of this role's toolset. Proficiency here is non-negotiable. The ability to work with and contribute to design systems is also a critical technical requirement. While direct use of analytics or CRM tools isn't stated, an understanding of how designs are measured and integrated is a significant advantage.

👥 Team Culture & Values

Operations Values:

Quality Assurance: A core value, reflected in meticulous attention to detail in design, adherence to standards (accessibility, consistency), and a commitment to delivering high-quality user experiences.
Customer Focus: Designing solutions that genuinely meet the needs of frontline employees, managers, and administrators, ensuring ease of use and effectiveness in their daily tasks.
Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering, Research) and other designers, fostering a supportive and feedback-rich environment.
Innovation & Evolution: A drive to continuously improve products and processes, embracing new design approaches and technologies to enhance the user experience and business outcomes.
Integrity & Professionalism: Upholding high standards in all interactions and work, reflecting Intertek's global reputation.

Collaboration Style:

Proactive & Communicative: Essential for a remote role, expecting designers to actively engage in discussions, share updates, and seek clarification.
Constructive Feedback: A culture of providing and receiving feedback openly during design reviews to collectively elevate the quality of the work.
Partnership-Oriented: Working as a true partner with Product Managers, Engineers, and Researchers, valuing their input and expertise to achieve shared goals.
Mentorship-Driven: A willingness to share knowledge and guide less experienced designers, contributing to the growth of the entire design team.

📝 Enhancement Note: Intertek's emphasis on "Total Quality. Assured." and their purpose of "Bringing quality, safety, and sustainability to life" likely permeates their internal culture. For this role, expect a professional, collaborative, and quality-focused environment where attention to detail and user-centricity are paramount, especially within the context of improving workforce productivity and safety.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for Frontline Workers: Understanding and addressing the unique needs, constraints, and environments of frontline employees who may have limited digital literacy or access to technology.
"Convergence" Complexity: Unifying disparate product experiences (Wisetail, Alchemy) into a coherent and seamless user journey requires significant strategic thinking and compromise.
Balancing Stakeholder Needs: Effectively managing competing priorities and feedback from Product, Engineering, Business, and User stakeholders to arrive at optimal design solutions.
Remote Collaboration: Maintaining strong team cohesion, clear communication, and effective design processes within a distributed, remote work environment.
Evolving Design Systems: Contributing to and maintaining design systems that support a growing and interconnected product suite, ensuring scalability and consistency.

Learning & Development Opportunities:

Specialized Domain Knowledge: Gaining deep expertise in workforce management, learning platforms, and quality assurance solutions relevant to Intertek's target industries.
Leadership Skills: Developing skills in mentoring, leading design initiatives, and influencing product strategy through hands-on experience and feedback.
Cross-functional Acumen: Enhancing understanding of product management, engineering processes, and business objectives through close collaboration.
Design System Mastery: Becoming an expert in designing for and contributing to robust, scalable design systems.
Industry Exposure: Potential opportunities to engage with industry trends and best practices through internal knowledge sharing or external training.

📝 Enhancement Note: The challenges presented are typical for senior design roles in evolving tech environments, particularly those focused on unifying product lines and serving diverse user bases. The growth opportunities are significant, offering a path to deeper expertise, leadership, and strategic influence within Intertek.

💡 Interview Preparation

Strategy Questions:

"Describe a time you led the design for a complex digital product from concept to launch. What were the biggest challenges, and how did you overcome them?" (Focus on ownership, problem-solving, and iteration.)
"How would you approach designing a unified experience across two distinct products like Wisetail and Alchemy? What would be your first steps?" (Assess strategic thinking, user journey mapping, and understanding of "Convergence.")
"Walk me through your process for ensuring designs are accessible and maintain consistency across responsive interfaces and connected products. How do you collaborate with engineers on this?" (Evaluate technical understanding, process, and collaboration.)
"Tell me about a time you had to make a difficult tradeoff in a design. What was the situation, how did you decide, and what was the outcome?" (Gauge product judgment and decision-making under pressure.) Company & Culture Questions:
"What interests you about Intertek and our People Assurance products?" (Research Intertek's mission, values, and the specific products mentioned.)
"How do you approach mentoring other designers? Describe your experience providing constructive feedback." (Demonstrate leadership and collaborative spirit.)
"How do you stay current with design trends and best practices, especially in remote environments?" (Show initiative and commitment to professional development.)
"Intertek values quality assurance. How does this value translate into your design process and philosophy?" (Connect your approach to company values.) Portfolio Presentation Strategy:
Structure Your Presentation: For each case study, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.
Quantify Impact: Whenever possible, use data (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the effectiveness of your designs.
Explain Your Decisions: Don't just show what you did; explain why you made those choices, referencing user research, business goals, and technical considerations.
Showcase Figma Workflow: Be prepared to briefly demonstrate your Figma skills, perhaps by showing how you'd build a component or prototype a flow, or discuss your approach to design systems within Figma.
Engage and Ask Questions: Make it a conversation. Ask clarifying questions about the hypothetical scenarios or design challenges presented, and be ready to engage with interviewers' feedback.

📝 Enhancement Note: The interview preparation should focus on demonstrating not just design skills but also strategic thinking, leadership potential, and the ability to thrive in a remote, collaborative environment. Highlighting experience with complex products, design systems, and a user-centric approach will be key.

📌 Application Steps

To apply for this Lead Product Designer position:

Submit your application through the provided Oracle Cloud portal link.
Portfolio Customization: Tailor your resume and cover letter to highlight your experience in leading complex digital product design, your proficiency in Figma, and any relevant experience with enterprise software, learning platforms, or frontline workforce tools.
Portfolio Walkthrough Preparation: Select 3-5 of your most impactful case studies that showcase your end-to-end design process, problem-solving skills, and leadership capabilities. Be ready to articulate the problem, your process, your decisions, and the measurable impact of your work.
Company & Product Research: Thoroughly research Intertek, its People Assurance division, and the specific products mentioned (Wisetail, Alchemy). Understand their mission, target audience, and the challenges of the quality assurance and workforce development sectors.
Interview Practice: Practice articulating your design philosophy, leadership style, and how you would approach the "Convergence" initiative. Prepare to discuss your experience collaborating with product and engineering teams in a remote setting.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Lead Product Designer