Junior UX/UI Designer

📍 Job Overview

Job Title: Junior UX/UI Designer

Company: IAG AUS (ROLLiN' by IAG)

Location: Sydney, New South Wales, Australia

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-06-09T04:21:58

Experience Level: Junior (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• Design user-centered experiences across web and mobile platforms, from initial concept to polished interfaces, driving customer engagement and satisfaction.

• Translate complex requirements and user flows into intuitive and visually appealing UI solutions that enhance the overall customer journey within the insurance domain.

• Collaborate closely with product managers, developers, and fellow designers to iterate on designs, ensure accurate implementation, and maintain a cohesive product experience.

• Contribute to the development and maintenance of robust design systems, ensuring consistency in UI components, visual styles, and interaction patterns across all digital products.

• Support the end-to-end design of critical customer journeys, including onboarding, quote generation, purchasing, and account management, to improve usability and efficiency.

📝 Enhancement Note: This role is positioned within the "ROLLiN'" brand, a digital-first initiative by IAG, indicating a focus on modern, agile product development and a strong emphasis on digital customer experience within the insurance sector. The junior level suggests a significant learning and mentorship component.

📈 Primary Responsibilities

• Develop user-centered designs for web and mobile applications, encompassing wireframing, prototyping, and creating high-fidelity visual interfaces.

• Transform user flows, requirements, and established design patterns into clear, consistent, and effective UI solutions that elevate customer journeys.

• Actively participate in cross-functional team discussions, collaborating with developers and product owners to bring design concepts to fruition and ensure faithful implementation.

• Maintain and expand design system libraries, ensuring adherence to established components, visual styles, and interaction guidelines for a unified brand experience.

• Drive improvements in key customer interaction points, such as initial onboarding, the quote-to-buy process, and ongoing account management, through thoughtful UX/UI design.

• Engage in user testing and feedback cycles, leveraging insights to iterate on designs and continuously enhance product usability and overall interaction quality.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, requiring the candidate to be proficient in various stages of the design process, from conceptualization to implementation support. The focus on "real customer journeys" and "improving how things work" emphasizes a practical, impact-driven design philosophy.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is often preferred for UX/UI roles. Equivalent practical experience will also be considered.

Experience: 0-2 years of experience in UX or UI design, with a demonstrated portfolio showcasing work on web or mobile products.

Required Skills:

• Proven experience in UX or UI design, with practical exposure to designing for web or mobile products.

• Strong visual design skills, with meticulous attention to detail in layout, typography, color application, and interaction design.

• Proficiency in design and prototyping tools, specifically Figma, for creating components, layouts, and contributing to design systems.

• Demonstrated ability to collaborate effectively with cross-functional teams and articulate design ideas clearly and persuasively.

• A curious and adaptable mindset, with a strong willingness to learn, experiment with new approaches, and navigate ambiguity.

• Solid understanding of accessibility principles and a commitment to creating inclusive, user-friendly experiences for all. Preferred Skills:

• Experience working within an agile development environment.

• Familiarity with user research methodologies and translating research findings into design decisions.

• Understanding of basic front-end development principles (HTML/CSS) to inform design feasibility.

• Experience with design system management and contribution.

• Familiarity with the insurance industry or financial services sector.

📝 Enhancement Note: The "Junior" designation, coupled with a 0-2 year experience requirement and emphasis on learning, suggests that the company is looking for a candidate with foundational skills and a strong potential for growth, rather than extensive experience. The explicit mention of Figma indicates a primary tool requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of UX/UI design projects, with a focus on web and mobile applications.

• Demonstrations of the complete design process, from user research and wireframing to high-fidelity mockups and interactive prototypes.

• Case studies that clearly articulate the problem, the design process, your role, the solutions implemented, and the impact or learnings derived.

• Examples of contributions to or creation of design components and systems, illustrating an understanding of consistency and scalability.

• Evidence of your visual design skills, including typography, color theory, and layout principles applied effectively. Process Documentation:

• Projects should clearly outline the user-centered design methodology employed, detailing how user needs were identified and addressed.

• Illustrate the translation of user flows and requirements into tangible UI elements and interactive prototypes.

• Showcase collaboration with development teams, highlighting how design specifications were communicated and implemented.

• Include examples of iterative design based on feedback and testing, demonstrating a commitment to continuous improvement.

📝 Enhancement Note: For a junior role, a strong portfolio is paramount. It serves as tangible proof of skills and potential. The emphasis should be on showcasing the design process and problem-solving abilities, rather than solely on the final polished output. Demonstrating a foundational understanding of design systems and user-centered principles will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Junior UX/UI Designers in Sydney, Australia, with 0-2 years of experience, the estimated annual salary range is AUD $65,000 - $85,000. This estimate considers the cost of living in Sydney and the demand for digital design talent.

Benefits:

• Boosted superannuation with 13% as standard.

• 20 days annual leave plus 5 days "MyLeave" for personal priorities.

• Flexible work arrangements, including work-from-home options through "myFlex".

• Generous employee discount of up to 50% on personal insurance (home and motor).

• Partner discounts on private health insurance, tech, appliances, and more.

• Industry-leading 20 weeks of paid parental leave.

• Professional development opportunities including LinkedIn Learning, the IAG Academy, study assistance, and secondment opportunities.

Working Hours: This is a permanent full-time role. While standard working hours are typically 40 hours per week, IAG offers "myFlex" options, suggesting potential for flexibility in scheduling and work location, aligning with a hybrid work model.

📝 Enhancement Note: The provided benefits package is comprehensive and attractive, particularly the parental leave, insurance discounts, and professional development resources. The salary range is an estimation based on current market data for similar roles in Sydney; actual compensation may vary based on the candidate's specific experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance (specifically digital insurance innovation). IAG is a major player in the Australian and New Zealand insurance markets, and ROLLiN' represents their venture into a more agile, digitally-focused offering targeting younger demographics. This means a blend of established corporate backing with a startup-like innovation environment.

Company Size: IAG is a large enterprise, employing thousands globally. The ROLLiN' team, as a digital arm, likely operates with a more agile, smaller-team structure within this larger organization, fostering a dynamic and fast-paced environment.

Founded: IAG was founded in 2000. The specific founding of the ROLLiN' initiative is not detailed but is presented as a forward-thinking digital product within IAG.

Team Structure:

• The UX/UI Designer will be part of a fast-moving digital team focused on product innovation.

• This team likely includes product managers, developers, QA testers, and potentially other designers, fostering a multidisciplinary approach.

• Reporting structure will likely be to a Design Lead or Product Lead within the ROLLiN' digital team. Methodology:

• Emphasis on user-centered design principles and agile development methodologies.

• Encouragement of curiosity, creativity, and experimentation in problem-solving.

• Focus on iterative design, testing, and continuous improvement of customer journeys.

• Cross-functional collaboration is a core element, ensuring alignment between design, development, and product strategy.

Company Website: https://careers.iag.com.au/global/en

📝 Enhancement Note: The dual nature of being part of a large, established company (IAG) while working in a nimble, innovative digital team (ROLLiN') is a key aspect of the culture. Candidates should be comfortable with both structured processes and the agility of a digital product environment. The company's commitment to Indigenous-led solutions and celebrating diverse viewpoints is also a significant cultural indicator.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Junior," indicating an entry-level position suitable for individuals with 0-2 years of professional experience in UX/UI design. The focus will be on developing core design skills, understanding product development lifecycles, and learning from experienced team members.

Reporting Structure: The Junior UX/UI Designer will likely report to a Senior UX/UI Designer, Design Lead, or Product Manager within the ROLLiN' digital team. This mentorship structure is crucial for skill development at the junior level.

Operations Impact: While not a traditional "operations" role, the UX/UI Designer's work directly impacts the customer experience, conversion rates, customer retention, and overall brand perception. Effective design is critical for the success of digital products, influencing customer acquisition and engagement, which are key operational metrics for a digital-first insurance provider.

Growth Opportunities:

• Skill Development: Opportunities to hone UX/UI skills, learn advanced design techniques, and gain expertise in specific tools like Figma and design systems.

• Career Progression: Potential to advance to Mid-level or Senior UX/UI Designer roles within the ROLLiN' team or other IAG digital product teams.

• Specialization: Possibility to specialize in areas like user research, interaction design, visual design, or design system management.

• Mentorship: Access to guidance from experienced designers and product professionals within IAG.

• Cross-functional Exposure: Gaining experience working across different product areas and teams within a large financial services organization.

📝 Enhancement Note: The growth path for a junior designer in a large organization like IAG involves building a strong foundation, demonstrating proficiency, and actively seeking learning opportunities. The "ROLLiN'" brand's focus on innovation suggests potential for exposure to cutting-edge digital product development practices.

🌐 Work Environment

Office Type: The role is based in Sydney, New South Wales, Australia, at Darling Park 2. Given the "Hybrid" work arrangement, the environment will involve a mix of in-office collaboration and remote work. The office space is likely modern and designed to support collaborative work.

Office Location(s): Gadigal Country (Darling Park 2, Sydney). This is a central business district location, accessible via public transport.

Workspace Context:

• Collaborative Environment: The office setting will likely feature open-plan areas, meeting rooms, and breakout spaces conducive to team collaboration and brainstorming sessions.

• Tools & Technology: Access to industry-standard design software (Figma), collaboration tools, and potentially high-performance workstations.

• Team Interaction: Opportunities for regular interaction with designers, developers, and product teams, fostering a dynamic and communicative work atmosphere.

Work Schedule: While a standard full-time work week is expected, the "myFlex" program indicates flexibility in terms of start/end times and the ability to work remotely. The hybrid model means employees will likely be expected in the office on certain days for collaborative activities.

📝 Enhancement Note: The hybrid nature of the role requires self-discipline and effective time management for both remote and in-office work. The emphasis on collaboration suggests that in-office days will be prioritized for team-based activities and knowledge sharing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter review of applications and portfolios to assess basic qualifications and alignment with the role.

• Hiring Manager Interview: Discussion about your experience, skills, motivations, and understanding of UX/UI principles.

• Portfolio Review & Practical Exercise: A session where you present your portfolio, discussing your projects in detail. This may be combined with or followed by a design challenge or exercise to assess your problem-solving and design skills.

• Team/Cross-functional Interview: Meeting with potential colleagues (developers, product managers) to assess cultural fit, collaboration style, and ability to work in a team environment.

• Final Interview: Potentially with a senior leader for final evaluation and offer extension.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best demonstrate your UX/UI skills relevant to this role (web/mobile, user-centered design, visual design).

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, the process you followed, the decisions you made, and the outcome or learnings. Use visuals effectively.

• Showcase Process: Include wireframes, user flows, iterations, and design system elements to demonstrate your thought process, not just the final UI.

• Highlight Figma Proficiency: Be prepared to discuss your experience with Figma, including component creation and design system work.

• Address Accessibility: If applicable, showcase how you considered accessibility in your designs.

• Be Concise and Clear: Practice presenting your portfolio efficiently, focusing on key takeaways.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly read and understand the problem statement and constraints.

• Focus on Process: Even if time is limited, demonstrate your problem-solving approach, research thoughts (even if hypothetical), and design rationale.

• Prioritize Key Features: For a limited-time challenge, focus on designing the core user flow or most critical feature.

• Communicate Assumptions: Clearly state any assumptions you are making as you work through the challenge.

• Prepare for Q&A: Be ready to explain your design decisions and justify your choices.

📝 Enhancement Note: The portfolio review is a critical step for this role. Candidates should prepare to walk through their projects methodically, explaining their design rationale and the impact of their work. The focus will be on understanding the candidate's thought process, design skills, and ability to collaborate.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, prototyping, and design system work. Proficiency is a key requirement.

• Prototyping Tools: Experience with Figma's prototyping features or other tools like InVision, Adobe XD.

• Collaboration Tools: Familiarity with platforms like Slack, Microsoft Teams, Jira, Confluence for team communication and project management.

Analytics & Reporting:

• While not a direct responsibility, understanding how design impacts metrics will be beneficial. Familiarity with analytics platforms like Google Analytics or similar product analytics tools may be advantageous. CRM & Automation:

• Not directly applicable to this UX/UI role, but understanding the customer journey within a CRM context can provide valuable insights.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool. Candidates should be prepared to discuss their level of expertise with Figma, including its advanced features beyond basic design. Familiarity with other design and collaboration tools common in agile digital teams is also expected.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A strong focus on understanding and meeting customer needs is paramount, driving all design decisions.

• Curiosity & Experimentation: An environment that encourages asking "why," exploring new ideas, and being willing to test and learn.

• Collaboration & Inclusion: Valuing diverse perspectives and working together across disciplines to achieve common goals.

• Simplicity & Clarity: Striving to make complex insurance products and processes easy to understand and use.

• Impact & Improvement: A drive to create tangible positive outcomes for customers and the business through design.

Collaboration Style:

• Cross-functional Integration: Designers work closely with product managers and developers from ideation through to deployment, fostering a shared sense of ownership.

• Open Communication: Encouraging candid feedback and constructive critique to refine designs and solutions.

• Agile Workflow: Participating in agile ceremonies like stand-ups, sprint reviews, and retrospectives, contributing to a dynamic and responsive development process.

📝 Enhancement Note: The culture emphasizes a blend of innovation and collaboration, typical of digital product teams. Candidates should demonstrate an understanding of user-centered design principles and a proactive, team-oriented approach. The company's broader values around inclusion and Indigenous leadership also shape the overall work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Complex Industry: Translating the intricacies of insurance products and regulations into simple, user-friendly digital experiences.

• Balancing User Needs with Business Goals: Finding optimal solutions that satisfy user requirements while meeting business objectives and technical constraints.

• Navigating Ambiguity: Working within a fast-paced, evolving digital product environment where requirements and priorities may shift.

• Maintaining Design Consistency: Ensuring a cohesive user experience across multiple touchpoints and evolving product features, especially as the design system matures.

Learning & Development Opportunities:

• Mentorship: Direct guidance from senior design and product professionals.

• Skill Enhancement: Opportunities to develop expertise in advanced UX/UI techniques, including user research, interaction design, and information architecture.

• Industry Exposure: Learning about the insurance industry's digital transformation and customer engagement strategies.

• Access to Resources: Utilizing LinkedIn Learning and the IAG Academy for continuous professional development.

• Career Pathing: Clear potential for advancement within IAG's digital product teams.

📝 Enhancement Note: This role offers a great opportunity for a junior designer to learn and grow within a supportive environment. The challenges are typical of product design roles in regulated industries, providing valuable experience in problem-solving and stakeholder management.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex feature or process through design. What was your approach and what was the outcome?" (Focus on your problem-solving process, user-centered approach, and ability to articulate design decisions.)

• "How do you approach collaborating with developers and product managers? Can you give an example of a successful collaboration and any challenges you overcame?" (Highlight your communication skills, teamwork, and understanding of cross-functional dynamics.)

• "Imagine you're tasked with improving the onboarding experience for a new insurance product. What would be your first steps in designing this journey?" (Demonstrate your understanding of user journey mapping, identifying pain points, and proposing initial design solutions.) Company & Culture Questions:

• "What interests you about working for ROLLiN' and IAG, particularly in the insurance sector?" (Research IAG's mission, ROLLiN's value proposition, and connect it to your career aspirations.)

• "How do you stay updated on the latest UX/UI design trends and best practices?" (Show your commitment to continuous learning and industry awareness.)

• "What does a user-centered design approach mean to you, and how have you applied it in past projects?" (Articulate your understanding of UX principles and provide specific examples.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Problem -> Your Role -> Process -> Solution -> Outcome/Learnings.

• Quantify Impact: Where possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, positive user feedback).

• Showcase Iterations: Include examples of how your designs evolved based on feedback or testing to demonstrate adaptability and a problem-solving mindset.

• Highlight Figma Usage: Be prepared to discuss specific Figma features you used, such as component libraries, auto-layout, and prototyping capabilities.

• Practice Your Pitch: Rehearse your presentation to ensure it's concise, engaging, and within the allotted time.

📝 Enhancement Note: Candidates should prepare to discuss their design process in detail, demonstrating not just aesthetic skills but also a strong understanding of user needs, problem-solving, and collaboration. The ability to articulate design decisions and their impact is crucial.

📌 Application Steps

To apply for this Junior UX/UI Designer position:

• Submit your application through the provided link on the IAG careers portal.

• Portfolio Customization: Ensure your portfolio is tailored to showcase web and mobile design projects, with a strong emphasis on UX/UI principles and your design process. Highlight Figma proficiency and any relevant case studies.

• Resume Optimization: Update your resume to clearly articulate your 0-2 years of experience, relevant skills (UX/UI design, Figma, wireframing, visual design), and any educational background in design. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, preparing answers to common UX/UI interview questions, and researching IAG and the ROLLiN' brand to understand their mission and values.

• Company Research: Familiarize yourself with IAG's market position, their digital initiatives, and the specific goals of the ROLLiN' brand to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.