Junior UX Requirements Specialist

📍 Job Overview

Job Title: Junior UX Requirements Specialist

Company: Ubisoft

Location: Kyiv, Ukraine

Job Type: Full-time

Category: User Experience (UX) / Quality Assurance (QA) Operations

Date Posted: 2026-09-23

Experience Level: Junior (0-2 years)

Remote Status: Office-based

🚀 Role Summary

• Execute specialized testing protocols, including epilepsy, sound, and input lag tests, to ensure Ubisoft titles meet stringent user experience (UX) compliance guidelines across various gaming platforms.

• Actively support game production teams by investigating, reproducing, reporting, and tracking User Experience Requirements (UXR) related bugs and features.

• Manage testing projects with a focus on planning, coordinating, and ensuring comprehensive test coverage, while proactively identifying and escalating project risks.

• Collaborate effectively with cross-functional teams, including production and Quality Control (QC), to provide critical feedback on project status and quality, ensuring clear communication and alignment.

• Develop and maintain essential project documentation and reports, tailored to specific project needs and stakeholder requirements within the UX operations framework.

📝 Enhancement Note: This role is positioned as a Junior UX Requirements Specialist, indicating an entry-level to early-career focus within the User Experience and Quality Assurance operations domain. The emphasis on "requirements" suggests a role that bridges the gap between user needs/specifications and the technical implementation and testing phases of game development. The specific testing types (epilepsy, sound, input lag) highlight a specialized QA function within UX operations.

📈 Primary Responsibilities

• Conduct rigorous epilepsy, sound, and input lag tests using specialized software and hardware to verify compliance with Ubisoft's UX guidelines.

• Operate and test across a diverse range of gaming platforms including PC, Luna, Xbox One, PlayStation 4, Xbox Series X, PlayStation 5, and Nintendo Switch.

• Provide direct support to production teams by assisting in the resolution of bugs and the implementation of game features related to User Experience Requirements (UXR).

• Investigate, accurately reproduce, report, and meticulously track UXR issues throughout the development lifecycle using designated project management and bug-tracking systems.

• Proactively manage individual projects by adhering to established team action plans and processes, which includes meticulous test planning, coordination of testing activities, and timely communication of project risks to relevant stakeholders.

• Foster strong working relationships with the UX requirements team and various project stakeholders (e.g., production, QC), providing clear and concise feedback on project status, quality metrics, and obtaining necessary information for effective decision-making.

• Create and maintain comprehensive project documentation, including test plans, bug reports, and status updates, to ensure clarity and traceability for all involved parties.

📝 Enhancement Note: The responsibilities outline a hands-on QA role with a specific focus on user experience, requiring meticulous attention to detail and a structured approach to testing and reporting. The emphasis on "managing projects" and "working closely with stakeholders" suggests that even at a junior level, there's an expectation of project ownership and effective communication within the operations workflow.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background in a related field such as Computer Science, Game Design, Information Technology, or a related discipline is beneficial.

• Demonstrated understanding of software development lifecycles and quality assurance principles. Experience:

• 0-2 years of experience in Quality Assurance, User Experience testing, or a related role within the gaming or software industry.

• Proven experience in executing test cases, identifying defects, and documenting issues. Required Skills:

• Strong motivation and genuine passion for developing a career within the video game industry.

• Upper-intermediate to advanced proficiency in English (spoken and written), essential for clear communication and documentation.

• Solid understanding of fundamental testing theories and methodologies.

• Genuine passion for and a strong interest in video games and gaming platforms.

• Good working knowledge of PC and console hardware specifications and functionalities.

• Effective troubleshooting skills to diagnose and replicate issues accurately.

• Solid understanding of gated project management workflows and the importance of process adherence.

• Experience utilizing issue and project tracking systems, with a specific emphasis on JIRA.

• Strong communication skills, including the ability to develop and maintain professional relationships with diverse stakeholders.

• Excellent problem-solving abilities to address complex technical and operational challenges.

• Good organizational, time management, and prioritization skills to manage multiple tasks and deadlines effectively.

• Ability to work autonomously, demonstrating self-sufficiency and initiative, as well as collaboratively as a team player.

• Proactivity and the capacity to multitask efficiently in a dynamic environment.

• Resourcefulness and resilience in handling challenging situations and unexpected obstacles.

• Openness to change and a commitment to continuous self-improvement and skill development. Preferred Skills:

• Hands-on experience with multiple gaming platforms (e.g., PC, current-gen consoles, mobile).

• Previous experience working on multiple game projects simultaneously.

• Experience in coordinating tasks or leading small testing initiatives.

• Involvement in the creation or adjustment of test cases and test plans.

• A background or demonstrable interest in sound design or audio engineering.

• Prior specific experience with epilepsy testing protocols.

📝 Enhancement Note: The "would be a plus" section has been translated into preferred skills, emphasizing that while not strictly required, these experiences significantly enhance a candidate's profile for this specialized UX operations role. The emphasis on soft skills like communication, problem-solving, and proactivity is critical for junior roles within operations, as it indicates potential for growth and team integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documentation showcasing a structured approach to issue identification, reproduction, and detailed reporting, demonstrating an understanding of bug lifecycle management.

• Examples of test case creation or modification, highlighting logical test design and coverage strategies for specific features or functionalities.

• Evidence of working with project tracking systems (e.g., JIRA screenshots or anonymized reports) to illustrate proficiency in issue management, status updates, and workflow adherence.

• Case studies or project examples that demonstrate an understanding of user experience principles and how specific tests (e.g., input lag, sound) impact player immersion and satisfaction. Process Documentation:

• Samples of clear and concise bug reports, detailing steps to reproduce, expected vs. actual results, and severity/priority assessments.

• Documentation illustrating an understanding of test planning and coordination, potentially including simplified test schedules or coverage matrices.

• Examples of status updates or project reports provided to stakeholders, showcasing effective communication of progress, risks, and quality assessments.

📝 Enhancement Note: For a junior role, the portfolio is less about complex, independently led projects and more about demonstrating a strong grasp of fundamental QA and UX operations processes. The focus is on the candidate's ability to follow established procedures, document their work meticulously, and communicate effectively.

💵 Compensation & Benefits

Salary Range:

• Based on regional data for Junior QA/UX Specialists in Kyiv, Ukraine, with 0-2 years of experience, the estimated annual salary range is approximately UAH 250,000 - UAH 400,000. This estimate considers the cost of living in Kyiv, the specific demands of the gaming industry, and Ubisoft's market position. Benefits:

• Health & Wellness: Premium health insurance, psychological support services, subsidized gym memberships, mindfulness sessions, and various wellness activities.

• Time Off: Generous annual leave (20 days), additional leave for volunteering, parental leave, and special occasion leave. Sabbatical and long-term leave options are available.

• Professional Development: Access to Ubisoft's learning platform, comprehensive training programs, English and French language classes, and a structured career development plan. Participation in leadership programs tailored to the Ubisoft business environment.

• Workplace & Technology: Modern office facilities with sports amenities, a "Fun Hub," and an on-site shelter. Home office setup support for remote work. Latest hardware and dedicated IT support.

• Commuting: Free bicycles provided for commuting.

• Community & Perks: Additional time off for social initiatives, office celebrations, game release events, and after-work activities. Access to recreational areas with board games and video games. A "Ubi-library" for knowledge sharing.

• Gaming Perks: Access to a collection of Ubisoft games across all platforms.

Working Hours:

• Standard full-time working hours are approximately 40 hours per week. The role is office-based, but Ubisoft offers a temporarily flexible work model during challenging times, allowing for remote work or office-based collaboration. However, this specific role is designated as fully office-based and not eligible for hybrid work arrangements.

📝 Enhancement Note: The salary range is an estimate based on typical market rates for similar roles in Kyiv. The benefits package is extensive, reflecting Ubisoft's commitment to employee well-being, professional growth, and a positive work environment, which is a significant draw for operations professionals seeking stability and comprehensive support. The work arrangement clarification is crucial given the "Temporarily Flexible Work Model" mentioned in the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Interactive Entertainment / Video Games. Ubisoft is a leading global publisher and developer known for creating major franchises like Assassin's Creed, Far Cry, and Just Dance. This industry is characterized by innovation, creativity, rapid technological advancement, and a strong community focus.

Company Size: Ubisoft is a large, publicly traded company with a significant global presence, employing thousands of individuals across numerous studios worldwide. This scale offers stability, extensive resources, and opportunities for international collaboration.

Founded: Founded in 1986, Ubisoft has a long history of developing and publishing video games, establishing itself as a major player in the entertainment sector. This longevity signifies a stable and experienced organization with a deep understanding of the market.

Team Structure:

• The UX Requirements Team is likely a specialized unit within the larger Quality Assurance or Game Development department.

• Team members typically report to a Team Lead or Manager, who oversees project assignments, performance, and team development.

• The team collaborates closely with game production teams (programmers, designers, artists), other QA specialists, and potentially UX researchers to ensure the player experience meets defined standards. Methodology:

• Data Analysis & Insights: Focus on analyzing bug data, test results, and player feedback to identify patterns and areas for improvement in game quality and UX.

• Workflow Planning & Optimization: Implementing and adhering to established testing processes, ensuring efficient test coverage, and contributing to the refinement of these workflows.

• Automation & Efficiency: While this is a junior role, there's an underlying expectation of striving for efficiency, potentially through better bug reporting, test case design, or eventual adoption of automation tools as skills develop.

Company Website: https://www.ubisoft.com/

📝 Enhancement Note: Understanding Ubisoft's culture as a large, established game developer is key. The emphasis on "creating original and memorable gaming experiences" and "pushing entertainment boundaries" suggests an environment that values creativity and innovation, even within structured operations roles. The "diverse perspectives" mention is also important for understanding their DEI initiatives.

📈 Career & Growth Analysis

Operations Career Level: This is a Junior-level position, designed for individuals early in their careers within UX Operations or specialized QA. It provides foundational experience in game testing, requirement validation, and cross-functional collaboration within a large-scale development environment. The role focuses on executing defined processes and learning from experienced team members.

Reporting Structure: The Junior UX Requirements Specialist will report to a Team Lead or Manager within the UX Requirements or QA department. This structure ensures guidance, mentorship, and clear direction from experienced professionals.

Operations Impact: While not directly driving revenue, this role is critical for maintaining and enhancing the player experience. High-quality UX and reliable game performance are paramount for player satisfaction, retention, and positive word-of-mouth, all of which indirectly contribute to sales and brand reputation. Ensuring compliance with critical requirements like epilepsy safety also mitigates significant risks.

Growth Opportunities:

• Specialization: Progress to Senior UX Requirements Specialist, focusing on more complex testing scenarios, platform-specific challenges, or specific areas like accessibility testing.

• Skill Development: Deepen expertise in specific testing methodologies, gain proficiency in advanced QA tools, and potentially transition into roles involving test automation or performance engineering.

• Leadership Potential: With experience, move into roles such as QA Lead, coordinating testing efforts for a project or feature, mentoring junior team members, and contributing to process improvements.

• Cross-Functional Movement: Opportunities to move into related areas like Game Design, Production, or even Product Management, leveraging their deep understanding of the game development lifecycle and player experience.

📝 Enhancement Note: The growth path for a Junior UX Requirements Specialist at a company like Ubisoft is well-defined, offering clear progression from execution-focused tasks to more strategic and leadership roles. The emphasis is on building expertise within the gaming domain and operations.

🌐 Work Environment

Office Type: The role is explicitly office-based in Kyiv. This indicates a traditional work environment where employees are expected to be physically present in the Ubisoft office. This setting is conducive to direct collaboration, spontaneous discussions, and team cohesion.

Office Location(s): Kyiv, Ukraine. This location likely offers a modern, well-equipped office space designed to support creative and technical professionals.

Workspace Context:

• Collaborative Environment: The office setting facilitates direct interaction with colleagues, fostering a collaborative atmosphere for problem-solving and knowledge sharing.

• Tools and Technology: Employees will have access to the necessary hardware (PCs, consoles), software, and specialized testing equipment required for their role. Dedicated IT support will be available.

• Team Interaction: Regular opportunities for face-to-face meetings, team syncs, and informal discussions with fellow UX Requirements Specialists, QA engineers, producers, and other development team members.

Work Schedule: The role is full-time, with standard working hours expected to be around 40 hours per week. While Ubisoft offers flexibility in general, this specific position is office-based and does not fall under the hybrid work model.

📝 Enhancement Note: The "office-based" designation is a critical piece of information for candidates, overriding the general "Temporarily Flexible Work Model" mentioned elsewhere. This implies a need for candidates who are comfortable and able to commute to the Kyiv office daily.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and cover letter to assess basic qualifications, experience, and motivation for the gaming industry.

• Technical Assessment/Test: Likely a practical test or series of questions designed to evaluate your understanding of testing theory, your familiarity with gaming platforms, troubleshooting skills, and potentially your English proficiency. This might involve reproducing a simulated bug or answering scenario-based questions.

• Interview with Hiring Team: A discussion with the hiring manager and potentially a senior team member to delve deeper into your experience, problem-solving approach, and cultural fit. Expect questions about your passion for games, how you handle challenges, and your understanding of UX principles.

• Portfolio Presentation (if applicable): If a portfolio is submitted, you may be asked to walk through specific examples of your work, explaining your process, the challenges you faced, and the outcomes.

• Final Interview/Offer: A final conversation to discuss terms and extend an offer.

Portfolio Review Tips:

• Showcase Process, Not Just Results: For a junior role, demonstrate your understanding of how you arrived at a solution or identified an issue. Detail your steps, reasoning, and any documentation you created.

• Focus on Relevant Examples: Highlight any experience with QA, bug tracking (JIRA), testing theory, or specific platforms. If you have personal projects or contributions to open-source games, showcase those.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and that your contributions are clearly delineated, especially if it's a collaborative project.

• Demonstrate Passion: Include elements that show your genuine interest in video games and the gaming industry. This could be through personal projects, game reviews, or contributions to gaming communities.

Challenge Preparation:

• Understand Testing Fundamentals: Be ready to discuss core QA concepts, types of testing, and the software development lifecycle.

• Platform Knowledge: Brush up on the specifications and common issues associated with PC and major console hardware.

• Troubleshooting Scenarios: Prepare to walk through how you would approach diagnosing and reproducing a bug based on a given description.

• JIRA Familiarity: Be prepared to discuss your experience with JIRA, including creating tickets, updating statuses, and understanding workflows.

• Company Research: Understand Ubisoft's key games and their general approach to player experience.

📝 Enhancement Note: The interview process for a junior operations role often balances technical aptitude with soft skills and cultural fit. A portfolio, even for a junior, is an opportunity to demonstrate practical application of knowledge and a structured thought process.

🛠 Tools & Technology Stack

Primary Tools:

• Issue & Project Tracking: JIRA (essential for bug tracking, task management, and workflow management).

• Testing Software/Hardware: Specialized internal tools and hardware for epilepsy, sound, and input lag testing; various gaming consoles (PC, Luna, Xbox One, PS4, Xbox Series X, PS5, Nintendo Switch).

• Documentation Tools: Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets) for creating reports, test plans, and documentation.

Analytics & Reporting:

• While not a primary focus for this junior role, understanding how to interpret basic reports from JIRA or other internal QA dashboards will be beneficial for reporting project status and quality metrics. CRM & Automation:

• Not directly applicable to this specific role's core responsibilities, but a general awareness of how CRM and automation tools support broader business operations can be advantageous.

📝 Enhancement Note: JIRA is explicitly mentioned, making it a critical tool to highlight proficiency in. The emphasis on "dedicated software and hardware" for testing implies proprietary internal tools that candidates will learn on the job.

👥 Team Culture & Values

Operations Values:

• Quality & Excellence: A commitment to delivering high-quality gaming experiences that meet stringent standards, with a focus on meticulous testing and attention to detail.

• Collaboration & Teamwork: Working effectively with diverse teams, sharing knowledge, and supporting colleagues to achieve common project goals.

• Innovation & Passion: A drive to push boundaries in entertainment and a genuine love for video games that fuels dedication and creativity.

• Player-Centricity: A deep understanding that the ultimate goal is to create enjoyable and safe experiences for players, making user experience paramount.

• Continuous Improvement: An openness to learning new technologies, processes, and methodologies to enhance personal and team performance.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with game development teams (producers, designers, programmers) and other QA departments to ensure comprehensive coverage and timely issue resolution.

• Feedback Culture: An environment where constructive feedback is regularly exchanged to improve game quality and team processes.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings, particularly regarding testing techniques and platform specifics.

📝 Enhancement Note: Ubisoft's stated values of diversity, innovation, and pushing entertainment boundaries will likely permeate the team culture. For operations roles, this translates to a proactive, quality-focused, and collaborative approach to ensuring a great player experience.

⚡ Challenges & Growth Opportunities

Challenges:

• Platform Diversity: Keeping up with the technical specifications and unique testing requirements of multiple gaming platforms.

• Bug Reproduction: Accurately reproducing complex or intermittent bugs, which can be time-consuming and require strong analytical skills.

• Dynamic Development Environment: Adapting to frequent changes in game builds, features, and project priorities common in game development.

• Managing Stakeholder Expectations: Effectively communicating project status, risks, and quality assessments to various stakeholders with different priorities.

Learning & Development Opportunities:

• Platform Expertise: Gaining in-depth knowledge and hands-on experience with a wide array of gaming hardware and software.

• Specialized Testing: Developing expertise in niche testing areas such as epilepsy safety, audio integrity, and precise input latency analysis.

• QA Methodologies: Deepening understanding of various testing frameworks, test case design, and defect management strategies.

• Industry Exposure: Learning the intricacies of game development pipelines and the role of UX operations within a major AAA studio.

📝 Enhancement Note: The challenges are inherent to the gaming industry and specialized QA. The growth opportunities are geared towards building deep domain expertise within Ubisoft's operational framework.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to troubleshoot a technical issue. What was your process?" (Focus on structured problem-solving and logical deduction.)

• "How would you approach testing a new feature on a console you're less familiar with?" (Highlight research skills, adaptation, and reliance on documentation/team support.)

• "Explain the importance of UXR testing (e.g., epilepsy, sound, input lag) in game development." (Demonstrate understanding of player safety, immersion, and quality standards.)

• "How do you prioritize tasks when faced with multiple urgent issues?" (Showcase time management, assessment of impact, and communication of priorities.) Company & Culture Questions:

• "What interests you about working at Ubisoft specifically, and in the gaming industry?" (Emphasize passion for games and Ubisoft's portfolio.)

• "How do you handle receiving critical feedback on your work?" (Showcase openness to feedback, a desire to learn, and a focus on improvement.)

• "Describe your experience working in a team environment. What role do you typically play?" (Highlight collaboration, communication, and contribution to team success.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project or skill type. For each item, clearly state the objective, your role, the process you followed, the tools used, and the outcome or impact.

• Highlight Process: For bug reports, show the steps to reproduce, the severity assessment, and how you ensured clarity for developers. For test plans, demonstrate logical flow and coverage.

• Quantify Impact (if possible): Even at a junior level, if your work led to a bug being fixed faster or a process being slightly improved, mention it.

• Enthusiasm: Convey your passion for gaming and your eagerness to contribute to Ubisoft's high-quality game development.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just technical knowledge but also a proactive, problem-solving mindset and a genuine enthusiasm for the gaming industry and Ubisoft's mission.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Ubisoft careers portal.

• Tailor your Resume: Highlight any experience with QA methodologies, bug tracking systems (especially JIRA), familiarity with PC and console hardware, and your passion for video games. Use keywords from the job description.

• Prepare Your Portfolio: Curate examples of your work that demonstrate your understanding of testing theory, bug reporting, and any relevant platform experience. If you don't have formal professional experience, include personal projects, contributions to modding communities, or detailed game analyses.

• Practice Interview Responses: Prepare answers to common interview questions, focusing on structured problem-solving, your motivation for the role, and your understanding of UX requirements in gaming. Be ready to articulate your passion for games.

• Research Ubisoft: Familiarize yourself with Ubisoft's current game titles, their approach to player experience, and their company values. Understand their commitment to quality and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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