Junior Product Designer

📍 Job Overview

Job Title: Junior Product Designer, Geo Expansion

Company: Entrust

Location: London, United Kingdom

Job Type: Permanent, Full-time

Category: Product Design / User Experience (UX)

Date Posted: 2026-09-28

Experience Level: Entry-Level to Mid-Level (0-4 years)

Remote Status: Hybrid (3 days onsite)

🚀 Role Summary

• Contribute to the end-to-end user research and product design lifecycle for market-specific identity solutions.

• Translate complex user needs, technical constraints, and business objectives into intuitive and effective design solutions.

• Collaborate closely with Product Management, Engineering, and subject matter experts to drive product innovation and user satisfaction in new regions.

• Develop wireframes, prototypes, and high-fidelity designs using industry-standard tools, ensuring alignment with established design patterns and accessibility standards.

📝 Enhancement Note: This role is focused on "Geo Expansion," indicating a strategic need for product design expertise in adapting and creating solutions for diverse international markets, likely involving compliance and localization considerations. The "Connect team" and "Identity Platform" context suggests a focus on connectivity, verification, and data security solutions.

📈 Primary Responsibilities

• Support all stages of the user research and product design process, from problem definition and user needs exploration to solution delivery and iteration.

• Collaborate with product managers, engineers, and other subject matter experts to understand user needs, technical constraints, and business goals for geo-expansion initiatives.

• Translate research insights, customer needs, and product requirements into clear design concepts, user flows, wireframes, and interactive prototypes.

• Contribute to user testing and research activities, actively participating in validating design ideas and gathering feedback to inform iterative improvements.

• Create high-quality visual designs using Entrust's design tools and established patterns, receiving guidance and feedback from senior designers.

• Work closely with engineering teams to ensure seamless implementation of designs, understanding technical feasibility and contributing to effective handoffs.

• Actively participate in design critiques, workshops, and team discussions, bringing fresh ideas, a curious mindset, and a commitment to continuous learning.

• Support the team in measuring the impact of design decisions on product and business outcomes, contributing to data-driven design improvements.

• Contribute to the ongoing improvement of team collaboration, documentation processes, and knowledge-sharing practices within the product and design functions.

📝 Enhancement Note: The responsibilities emphasize a foundational role in design, with a strong emphasis on collaboration and learning. The focus on "geo-expansion" implies a need to consider cultural nuances, regional regulations, and localization in design outputs. The inclusion of measuring design impact suggests a growing emphasis on data-driven design within the team.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design (e.g., Graphic Design, Interaction Design, HCI), Computer Science, or a related field is typically expected for product design roles, though practical experience and a strong portfolio can often substitute.

Experience: 0-4 years of experience in design, with a preference for experience in a technology-driven environment.

Required Skills:

• Demonstrated user-centered thinking and problem-solving abilities, evidenced through a strong portfolio.

• Proficiency in visual design principles and execution.

• Experience with design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite.

• Basic understanding of user research methodologies and usability testing.

• Familiarity with iterative product design principles.

• Strong communication skills, with the ability to articulate design ideas clearly and constructively.

• Ability to receive and act upon feedback effectively.

• High levels of curiosity, initiative, and a collaborative spirit. Preferred Skills:

• Experience working collaboratively with product managers, engineers, and researchers.

• Interest in complex product domains such as identity verification, security, AI, data, or platform products.

• Ability to translate broad design direction into practical design options with guidance.

• Comfort and experience in design critiques and team review sessions.

• Developing understanding of accessibility, inclusive design principles, and design systems.

• Enthusiasm for process improvement, team collaboration, and continuous product enhancement.

📝 Enhancement Note: The "0-4 years" experience range suggests this role is suitable for recent graduates or those with a few years of experience looking to grow within a specialized team. The emphasis on a portfolio is critical, as it serves as the primary assessment tool for design skills and process. The preferred skills highlight a desire for candidates who are not only technically proficient but also possess a growth mindset and an interest in the company's core product areas.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong foundation in user-centered design principles and problem-solving approaches.

• Demonstration of visual design skills, including layout, typography, color theory, and overall aesthetic appeal.

• Clear articulation of your design process for at least 2-3 distinct projects, detailing the journey from problem identification to final solution.

• Examples of wireframes, user flows, and interactive prototypes that illustrate your ability to conceptualize and visualize user experiences.

• Evidence of how user research and testing informed design decisions and led to tangible improvements. Process Documentation:

• Detailed case studies or project descriptions that outline the problem statement, user needs, design challenges, your proposed solutions, and the outcomes achieved.

• Visual representations of user flows and wireframes that clearly map out user journeys and interface structures.

• Prototypes demonstrating key interactions and user flows, allowing reviewers to experience the proposed design.

• Explanations of how design decisions were validated through user testing or other research methods, with a focus on impact and learning.

📝 Enhancement Note: For a junior role, the portfolio is paramount. It needs to clearly show not just the final designs, but the thinking behind them. Candidates should highlight projects where they identified a problem, explored solutions, iterated based on feedback, and delivered a user-centric outcome. For "Geo Expansion," showcasing any projects that involved localization, cultural adaptation, or international user considerations would be highly beneficial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Junior Product Designers in London with 0-4 years of experience, the estimated annual salary range is likely between £30,000 - £45,000. This estimate accounts for the London cost of living and the entry-to-mid-level nature of the role.

Benefits:

• Career Growth: Investment in professional development through "learning-forward" initiatives and challenging projects.

• Flexibility: Flexible work options including hybrid arrangements to support work-life balance.

• Collaboration: A supportive environment that encourages idea sharing and teamwork.

• Inclusive Workplace: Commitment to diversity, inclusion, and respect, with initiatives like unconscious bias training and global affinity groups.

• Comprehensive Health and Wellness Programs: (Assumed for a company of this size and industry) including medical, dental, and vision coverage.

• Retirement Savings Plan: (Assumed) such as a company-matched pension scheme.

• Paid Time Off: Generous vacation, sick leave, and public holiday allowances.

Working Hours: The standard working hours are typically 40 hours per week, with flexibility offered in the arrangement to accommodate work-life balance.

📝 Enhancement Note: The provided benefits are directly from the job description. The salary range is an estimation based on typical London junior designer salaries and the company's industry. It's crucial for candidates to confirm the exact salary and benefits package during the interview process. The "Geo Expansion" aspect might imply opportunities for international exposure or learning, which could be a significant non-monetary benefit.

🎯 Team & Company Context

🏢 Company Culture

Industry: Identity-centric security solutions, data protection, secure payments, and digital trust. Entrust operates in a critical sector that underpins global digital transactions and personal security.

Company Size: Entrust is a global leader, serving over 150 countries, indicating a large, established organization with significant market presence. The company size facilitates access to diverse projects and cross-functional teams.

Founded: Headquartered in Minnesota, Entrust has a long history as an industry leader. This suggests a stable company with deep expertise, likely fostering a culture of reliability and innovation.

Team Structure:

• The role is within the "Connect team," focusing on "Geo Expansion," suggesting a specialized unit within the broader Product and Design organization.

• The team structure likely involves close collaboration with Product Managers and Engineers, forming agile product development squads.

• Expect a reporting line to a Design Lead or Manager, with direct mentorship from more experienced designers. Methodology:

• Emphasis on user research, user-centered design, and iterative development to address complex identity verification challenges.

• A data-driven approach to understanding design impact and product outcomes.

• Collaborative workshops and design critiques are integral to the team's workflow, promoting shared learning and best practices.

Company Website: www.entrust.com

📝 Enhancement Note: Entrust's focus on security and identity means the company culture likely values precision, reliability, and a forward-thinking approach to evolving threats. The "Geo Expansion" team specifically will likely be dynamic, adapting to varied market needs and regulatory landscapes.

📈 Career & Growth Analysis

Operations Career Level: This is an "Associate-Level" or "Junior" Product Designer role, ideal for individuals with 0-4 years of experience. It signifies a foundational position focused on learning, contribution, and skill development under guidance. The scope is to support the design process and contribute to specific product features or areas.

Reporting Structure: The Junior Product Designer will report to a senior member of the Product and Design team, likely a Design Lead or Manager. They will work closely with Product Managers and Engineers, forming part of agile, cross-functional product development teams.

Operations Impact: While this is a junior role, the impact is significant. The designs created will directly influence how users interact with Entrust's identity solutions in new geographic markets. Successful designs contribute to user adoption, compliance, customer satisfaction, and ultimately, the company's ability to expand its global reach and secure digital transactions. The "Geo Expansion" focus means the work directly supports strategic business growth initiatives.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in user research, interaction design, visual design, and potentially specialized areas like identity verification UX, accessibility, or localization design.

• Career Progression: A clear path to becoming a full Product Designer, Senior Product Designer, or potentially specializing in UX Research, Design Systems, or Product Strategy.

• Mentorship: Direct guidance and support from experienced designers and product leaders, facilitating rapid professional development.

• Cross-functional Exposure: Working with diverse teams (Product, Engineering, Marketing, Legal) provides a holistic understanding of product development and business operations.

• Learning & Development: Access to training, workshops, and potentially conferences to stay abreast of design trends and technologies.

📝 Enhancement Note: The "Geo Expansion" aspect of this role offers a unique growth path. Designers who excel here could develop expertise in international product strategy, cross-cultural design challenges, and navigating complex regulatory environments, which are highly valuable in the global tech landscape.

🌐 Work Environment

Office Type: The role is based in London and requires a hybrid work arrangement, with 3 days per week expected in the office. This suggests a modern office environment designed for collaboration, team meetings, and focused work.

Office Location(s): London, United Kingdom. The mention of "(Onfido)" in the location suggests the office might be shared or located within a space previously associated with Onfido, or that Entrust has a presence there. Specific office address details would be provided upon further inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on team interaction indicate a workspace designed to foster collaboration, brainstorming sessions, and team critiques.

• Tools & Technology: Access to standard design software (Figma, Sketch, Adobe Creative Suite) and necessary hardware. The company likely provides a robust IT infrastructure supporting design and development workflows.

• Team Interaction: Opportunities for daily interaction with designers, product managers, and engineers, facilitating knowledge sharing and problem-solving.

Work Schedule: The role is full-time, with standard working hours likely aligned with UK business hours (e.g., 9 AM to 5 PM). The hybrid arrangement offers flexibility in balancing remote and in-office workdays.

📝 Enhancement Note: The hybrid model is standard for many tech roles. The key for operations professionals is understanding how this setup facilitates collaboration, team cohesion, and efficient workflow, especially when working on complex, cross-functional projects like geo-expansion.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit your resume and portfolio through the Entrust careers portal.

• Initial Screening: HR or a recruiter will review applications and portfolios for basic qualifications.

• Hiring Manager/Design Lead Interview: A conversation with Jack Steib (or another Design Lead) to discuss your experience, portfolio, and fit for the role and team. This stage often includes a deeper dive into your design process and problem-solving approach.

• Onsite Technical & Behavioral Interviews: Typically involves interviews with team members (Product Managers, Engineers, other Designers) to assess technical skills, design thinking, collaboration style, and cultural fit. This may include a design challenge or portfolio presentation.

• VP Level Interview: Discussions with VPs of Product and Design to assess strategic thinking, alignment with company vision, and overall potential.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest projects that best demonstrate your skills and the required qualifications. Prioritize projects that showcase user-centered design, problem-solving, and visual design execution.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process undertaken (research, ideation, iteration, testing), key decisions made, and the final outcome/impact. Use visuals effectively to guide the narrative.

• Highlight Process: Emphasize how you arrived at your solutions. Detail your research methods, design iterations, and how user feedback influenced your work. For this role, demonstrating an understanding of user needs and constraints is crucial.

• Showcase Tools: Clearly indicate the tools used (Figma, Sketch, Adobe Creative Suite) and your proficiency level.

• Consider "Geo Expansion": If you have any projects that involved localization, internationalization, or adapting designs for different user groups or regions, be sure to highlight them. Explain the challenges and your approach.

• Accessibility & Inclusivity: If you have experience or understanding of accessibility and inclusive design principles, showcase this.

Challenge Preparation:

• Design Challenge: Be prepared for a potential design exercise (take-home or live) that assesses your ability to solve a design problem within a given timeframe. Focus on a structured approach, clear communication, and justifying your design choices.

• Behavioral Questions: Prepare answers for questions related to teamwork, handling feedback, problem-solving, and your motivation for joining Entrust and the Geo Expansion team. Use the STAR method (Situation, Task, Action, Result) for structuring your responses.

• Company Research: Understand Entrust's mission, products (especially identity security solutions), and target markets. Familiarize yourself with their design philosophy if available.

• Questions for the Interviewers: Prepare thoughtful questions about the team, the challenges of geo-expansion design, the design process, and growth opportunities.

📝 Enhancement Note: The interview process emphasizes a two-way conversation, indicating Entrust values candidate experience. For a junior role, the portfolio and the ability to articulate the design process are key. The mention of "onsite technical and behavioral interviews" confirms the need for in-person engagement, reinforcing the hybrid work model's practical implications.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD). Proficiency in at least one of these is essential. Figma is increasingly becoming an industry standard for collaborative design.

• User Research & Testing: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey).

• Collaboration & Communication: Tools like Slack, Microsoft Teams, Jira, Confluence for team communication, project tracking, and documentation.

Analytics & Reporting:

• While not directly a designer's primary tool, understanding how to interpret product analytics (e.g., from tools like Google Analytics, Amplitude, Mixpanel) to inform design decisions is beneficial.

• Familiarity with dashboarding tools (e.g., Tableau, Power BI) might be helpful for understanding product performance metrics. CRM & Automation:

• Not directly relevant for this design role, but understanding how user data is managed within CRM systems (like Salesforce) can provide context for user needs and product integration.

📝 Enhancement Note: The core tools listed are standard for product designers. For this specific role, understanding how these tools integrate with broader product development workflows, especially in a security-focused company, is important. Familiarity with tools that support collaborative design and remote work will be advantageous.

👥 Team Culture & Values

Operations Values:

• Security & Trust: A foundational value in the identity security sector, permeating all aspects of product development and design.

• Innovation & Curiosity: Encouraged through "learning-forward" initiatives and a culture that values new ideas and problem-solving.

• Collaboration & Teamwork: Essential for success, especially in a hybrid environment and for complex projects like geo-expansion. Open communication and idea sharing are key.

• User-Centricity: A commitment to understanding and meeting user needs through research and design.

• Inclusivity & Respect: Entrust actively promotes diversity and inclusion, creating a workplace where all employees feel valued and respected.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with Product Managers and Engineers, fostering a shared understanding of goals and challenges.

• Feedback-Driven: A culture of design critiques and constructive feedback is encouraged to refine designs and foster learning.

• Knowledge Sharing: Active participation in workshops and team discussions to share insights, best practices, and improve collective knowledge.

• Agile & Iterative: The team likely operates within an agile framework, emphasizing flexibility, rapid iteration, and continuous improvement.

📝 Enhancement Note: Entrust's emphasis on "securing identities" extends to securing a positive and inclusive workplace. For a designer, understanding how these values translate into design decisions—e.g., ensuring security features are user-friendly, or that designs are accessible to diverse user groups—is critical.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Global Needs with Local Requirements: Designing solutions that are effective and compliant across diverse international markets while maintaining a cohesive product experience.

• Complexity of Identity Security: Navigating the intricacies of identity verification, data security, and compliance regulations in different regions.

• Technical Constraints: Working within engineering limitations and understanding implementation complexities to deliver feasible designs.

• Iterative Design in a Hybrid Environment: Effectively collaborating and iterating on designs with remote and in-office team members.

• Early Career Development: As a junior designer, the challenge lies in rapidly acquiring new skills, gaining confidence, and proving capability within a critical product area.

Learning & Development Opportunities:

• Mentorship Program: Direct guidance from experienced designers to hone skills and navigate career paths.

• Skill Development Workshops: Opportunities to learn about new design tools, methodologies, and industry best practices.

• Exposure to Diverse Markets: Gaining experience in designing for international users, understanding cultural nuances, and compliance requirements.

• Product Domain Expertise: Developing deep knowledge in identity verification, security, and data protection solutions.

• Cross-Functional Learning: Understanding the product development lifecycle from multiple perspectives (product management, engineering, legal).

📝 Enhancement Note: The "Geo Expansion" aspect presents a unique set of challenges and opportunities. Successfully navigating these can position a junior designer for significant career advancement in international product development and strategy.

💡 Interview Preparation

Strategy Questions:

• Design Process for Geo Expansion: "Describe how you would approach designing a feature for a new market, considering cultural differences, language, and local regulations. Walk us through your process from initial research to final design." (Focus on research, localization, iteration, and collaboration.)

• Problem-Solving Scenario: "Imagine users in a new market are struggling to complete the identity verification process due to a specific local requirement. How would you diagnose the problem and propose a design solution?" (Demonstrate analytical thinking, user empathy, and solution ideation.)

• Collaboration & Feedback: "Tell me about a time you received challenging feedback on a design. How did you handle it, and what was the outcome?" (Highlight your ability to take constructive criticism and iterate.)

Company & Culture Questions:

• Entrust's Mission: "What interests you about Entrust's mission in identity-centric security, and how do you see design contributing to it?" (Connect your passion for design with the company's purpose.)

• Team Fit: "How do you approach collaboration in a hybrid work environment? What kind of team culture do you thrive in?" (Align with Entrust's values of collaboration, inclusivity, and flexibility.)

• Impact Measurement: "How do you think design decisions should be measured for impact, especially in a product like identity verification?" (Show awareness of data-driven design and business outcomes.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the steps you took, the solutions you designed, and the results achieved. Use a clear, logical flow.

• Focus on "Why": Explain the rationale behind your design choices. Why did you choose a particular layout, color, or interaction? How did user feedback influence your decisions?

• Highlight Collaboration: Mention who you collaborated with (PMs, Engineers, Researchers) and how that collaboration contributed to the final design.

• Showcase Process Artifacts: Include examples of user flows, wireframes, personas, research findings, and prototypes to illustrate your design journey.

• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time. Be enthusiastic and ready to answer detailed questions about your work.

📝 Enhancement Note: Interviewers will be looking for not just technical design skills, but also a candidate's ability to think critically, collaborate effectively, and adapt to the specific challenges of designing for global markets within the security domain. A strong, well-articulated portfolio is the cornerstone of this preparation.

📌 Application Steps

To apply for this Junior Product Designer position:

• Submit your application through the Entrust careers portal, ensuring all required fields are completed accurately.

• Portfolio Customization: Tailor your resume and portfolio to highlight relevant skills and projects, especially those demonstrating user-centered design, problem-solving, visual design, and familiarity with design tools like Figma or Sketch. If you have any experience with internationalization or localization, make sure it's prominently featured.

• Resume Optimization: Ensure your resume clearly outlines your 0-4 years of experience, any relevant education, and a concise summary of your key design skills. Use keywords from the job description where applicable.

• Interview Preparation: Practice articulating your design process using the STAR method for behavioral questions. Prepare to present your portfolio with a clear narrative, focusing on problem-solving and user impact. Research Entrust and its products thoroughly.

• Company Research: Understand Entrust's mission, its role in identity-centric security, and the importance of the Geo Expansion team. Prepare thoughtful questions for the interviewers about the role, team, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.