UX/UI Designer (F/H) - Alternance

📍 Job Overview

Job Title: UX/UI Designer (F/H) - Alternance

Company: Swiss Life

Location: Roubaix, Hauts-de-France, France

Job Type: Intern

Category: Design / User Experience Operations

Date Posted: April 29, 2026

Experience Level: 0-2 years (Internship/Apprenticeship)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the design and user experience aspects within the digital transformation division, specifically within the Design Lab team.

• The UX/UI Designer will be instrumental in creating and improving digital services and products by translating user needs and business requirements into intuitive and effective interfaces.

• The position involves end-to-end design process participation, from initial user research and concept development to prototyping and user testing.

• This is an apprenticeship role, designed for a Master's student seeking practical experience in UX/UI design within the insurance and wealth management sector.

📝 Enhancement Note: While the title is UX/UI Designer, its placement within a "Division Transformation" and "AMOA digitale" (Digital Assistance to Project Management) team suggests a strong operational component. The role will likely involve collaborating closely with business stakeholders and development teams to ensure digital solutions are not only user-friendly but also efficiently implemented and aligned with business objectives. This requires a blend of creative design skills and an understanding of project lifecycle management within a corporate environment.

📈 Primary Responsibilities

• Collaborate closely with business stakeholders to understand their needs and with product owners to translate these into creative and effective UX/UI solutions.

• Engage with development teams throughout the design and realization phases of projects, ensuring seamless integration of design concepts into functional products.

• Actively participate in all stages of the design process, including user research, concept ideation, wireframing, prototyping, and user testing.

• Proactively research and stay updated on the latest UX/UI design trends, technologies, and best practices to inform design decisions and drive innovation.

• Contribute to the development and continuous improvement of the team's design methodology, processes, and design system assets to ensure consistency and quality across all digital products.

• Facilitate workshops and design sprints to gather requirements, brainstorm solutions, and validate design concepts with stakeholders.

• Create user personas, journey maps, and wireframes to visualize user flows and interaction patterns.

• Develop high-fidelity mockups and interactive prototypes for user testing and stakeholder reviews.

• Conduct usability testing sessions and analyze feedback to iterate on designs and improve user experience.

• Ensure design solutions adhere to accessibility standards (e.g., WCAG) and company design guidelines.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to the entire design lifecycle, from discovery to delivery. The mention of "AMOA digitale" implies that the UX/UI Designer will act as a bridge between business needs and technical implementation, requiring strong communication and collaboration skills beyond typical design tasks. The expectation to contribute to the "design methodology and our assets" indicates a desire for a proactive individual who can help shape the team's processes.

🎓 Skills & Qualifications

Education: Currently enrolled in a Master's degree program in UX/UI Design, Digital Design, Human-Computer Interaction, or a related field.

Experience: Seeking an apprenticeship (alternance) opportunity of 2 years. Prior exposure to design principles through academic projects or internships is beneficial.

Required Skills:

• Strong understanding of UX/UI design principles and methodologies.

• Proficiency in design and prototyping tools, specifically Figma.

• Excellent visual design skills with a keen eye for detail and aesthetics.

• Ability to conduct user research and usability testing.

• Familiarity with design systems and their implementation.

• Understanding of web and mobile accessibility standards (e.g., WCAG).

• Strong collaboration and communication skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Basic knowledge of user interaction analysis and tracking tools.

• Familiarity with agile development methodologies.

• Experience with design thinking frameworks.

• Understanding of front-end development concepts (HTML, CSS, JavaScript) to better collaborate with developers.

• Ability to articulate design decisions and rationale clearly.

📝 Enhancement Note: The requirement for Figma proficiency is explicit. The mention of "design systems" and "accessibility" points towards a need for the candidate to understand modern design practices that ensure consistency and inclusivity across digital platforms. While not strictly required, knowledge of front-end development basics can significantly enhance a candidate's ability to collaborate with engineering teams, a common aspect of operations-adjacent design roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 end-to-end design projects that demonstrate the candidate's ability to solve user problems and create intuitive interfaces.

• Projects should highlight the application of UX research methods, user journey mapping, wireframing, prototyping, and usability testing.

• Include case studies that clearly explain the problem statement, design process, user-centric decisions, and the outcomes or learnings.

• Demonstrate proficiency in using design tools, with specific examples of work created in Figma.

Process Documentation:

• Candidates are expected to articulate their design process clearly, explaining how they approach problem-solving from initial concept to final design.

• The portfolio should reflect an understanding of iterative design, incorporating feedback and making improvements based on user testing or stakeholder input.

• Ability to explain the rationale behind design choices, linking them back to user needs, business goals, and design principles.

📝 Enhancement Note: For an apprenticeship role, the portfolio doesn't need to be extensive but should clearly showcase the candidate's understanding of the design process and their practical application of design tools. The emphasis will be on demonstrating potential and a structured approach rather than years of experience. The ability to articulate the "why" behind design decisions is crucial.

💵 Compensation & Benefits

Salary Range: As this is an apprenticeship (alternance), compensation will be in line with French apprenticeship regulations and the collective bargaining agreement for insurance companies. This typically includes a percentage of the minimum wage based on age and year of apprenticeship.

• Estimated Range: While specific figures are not provided, apprentices in France typically receive a statutory allowance which can range from approximately €477 to €1,766.91 gross per month, depending on age and year of apprenticeship. Swiss Life also mentions an "attractive salary grid," suggesting potential above-minimum compensation.

Benefits:

• Training Policy: Comprehensive training and professional development opportunities are a core part of Swiss Life's culture.

• Top Employer Label: Recognition as a "Top Employer" since 2020 and "Engagement Jeunes" since 2024, indicating a commitment to employee well-being and development.

• Attractive Salary Grid: Compensation aligned with the insurance sector's collective agreement.

• Remote Work: Possibility of teleworking with expense coverage.

• Flexible Hours: Variable working hours to accommodate personal schedules.

• Dedicated Tutor: Personalized support and guidance from an experienced mentor throughout the apprenticeship.

• Welcome Day for Apprentices: A dedicated onboarding event for apprentices.

• Apprentice & Intern Community: Access to a dynamic community with events throughout the year.

• Personalized HR Follow-up: Dedicated HR support for apprentices.

• High Transformation Rate: A historical average of 35% conversion rate from apprenticeship to permanent roles, indicating strong career progression opportunities.

Working Hours: The standard working hours for the apprenticeship are likely aligned with the full-time employment contract, which is 40 hours per week in France, with the flexibility of variable hours.

📝 Enhancement Note: The listed benefits are substantial for an apprenticeship, emphasizing Swiss Life's commitment to developing young talent. The high conversion rate is a significant draw for apprentices seeking long-term career prospects. The mention of "attractive salary grid" suggests potential for compensation above the statutory minimums, which is worth inquiring about during the application process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance and Wealth Management. Swiss Life is a leading international provider, focusing on life insurance, private banking, financial management, health, provident, and property/casualty insurance.

Company Size: Swiss Life is a large, established organization with a significant presence in France. The "Division Transformation" and "AMOA digitale" teams within it are likely substantial departments focused on modernizing the company's digital offerings.

Founded: Swiss Life has a long history, founded in 1857. This indicates stability, extensive industry experience, and a deeply ingrained corporate culture.

Team Structure:

• The role is within the "Division Transformation," specifically the "Design Lab" team under the "Direction AMOA digitale."

• The immediate team consists of 4 people, implying a close-knit and collaborative working environment.

• The apprenticeship is for 2 years, allowing for significant integration and contribution.

Methodology:

• The company emphasizes a "global approach" to insurance and wealth management.

• A "sustainable development approach" is a core commitment.

• The "Design Lab" team likely employs agile or lean methodologies for design and product development.

• Emphasis on "personalized advice, proximity, listening, and pedagogy" in customer interactions, which likely translates to internal collaboration styles.

• A culture of continuous improvement and innovation is implied by the "Transformation" division.

Company Website: https://www.swisslife.fr/

📝 Enhancement Note: Swiss Life's long history suggests a stable and established company culture, likely balancing tradition with a forward-looking approach, especially within its transformation division. The "Design Lab" within "AMOA digitale" points to a specialized team focused on user-centric digital product development, operating in a structured corporate environment.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, apprenticeship-focused role (0-2 years of experience). It serves as a foundational step into UX/UI design within a large corporate structure.

Reporting Structure: The UX/UI Designer (Alternance) will report to a tutor within the Design Lab team, which itself falls under the Direction AMOA digitale. This structure offers direct mentorship and guidance.

Operations Impact: While primarily a design role, the impact is operational in that well-designed digital interfaces directly influence customer experience, operational efficiency of digital services, and adoption rates of new platforms. The role contributes to the company's digital transformation goals, impacting how customers and internal users interact with Swiss Life's services.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX research, UI design, interaction design, accessibility, and design systems.

• Tool Proficiency: Master advanced features of Figma and potentially explore other design and prototyping tools.

• Industry Knowledge: Gain in-depth understanding of the insurance and wealth management sector, and how design contributes to business objectives.

• Career Progression: A high conversion rate (35%) suggests strong potential for securing a permanent UX/UI Designer role or a related position within Swiss Life post-apprenticeship.

• Networking: Build professional connections within the Design Lab, AMOA digitale, and the broader Swiss Life organization.

• Mentorship: Benefit from dedicated guidance from a tutor, providing invaluable learning and career advice.

📝 Enhancement Note: The high conversion rate is a significant indicator of potential career growth at Swiss Life. The apprenticeship provides a structured pathway to gain practical experience and potentially secure a full-time role, leveraging the company's investment in talent development. The role is positioned to offer exposure to real-world design challenges within a critical business function.

🌐 Work Environment

Office Type: The role is based in Roubaix, with occasional travel to Puteaux. This suggests a hybrid work model, typical for modern corporate environments. The office environment is likely professional and collaborative, designed to support team-based projects.

Office Location(s):

• Primary: Roubaix, Hauts-de-France, France.

• Occasional Travel: Puteaux, near Paris.

Workspace Context:

• Collaborative Environment: The Design Lab team of 4, plus the broader AMOA digitale department, suggests ample opportunities for cross-functional collaboration and knowledge sharing.

• Operations Tools & Technology: Access to industry-standard design software (Figma), likely other collaboration tools (e.g., Jira, Confluence), and company-specific digital platforms.

• Team Interaction: Regular team meetings, design reviews, and project-specific collaborations are expected. The "Apprentice & Intern Community" provides additional networking and social opportunities.

Work Schedule: Standard full-time (40 hours/week) with the benefit of variable working hours, allowing for some flexibility in managing the workday.

📝 Enhancement Note: The hybrid nature of the role, with primary base in Roubaix and occasional travel to Puteaux, requires adaptability. The emphasis on collaboration within the Design Lab and AMOA digitale teams indicates a dynamic work environment where teamwork is key to project success.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: HR (Tiffany) will review CVs and cover letters.

• Portfolio Submission/Review: Candidates will likely be asked to submit their portfolio for evaluation. This is a critical step to assess design skills and process.

• First Interview: Likely with HR and/or a member of the Design Lab team to assess motivation, cultural fit, and basic qualifications.

• Technical Interview/Case Study: This may involve a practical design exercise or a discussion of portfolio case studies to evaluate UX/UI skills, problem-solving abilities, and design thinking.

• Final Interview: Potentially with the head of the AMOA digitale department or a senior designer to discuss the apprenticeship, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Curate Selectively: Focus on 2-3 strong projects that best showcase your skills and the required design process elements (research, ideation, prototyping, testing).

• Tell a Story: For each project, clearly articulate the problem, your role, the design process, key decisions, and the outcome or learnings. Explain the "why" behind your design choices.

• Highlight Figma Proficiency: Ensure your portfolio includes examples of work created in Figma and be prepared to discuss your workflow within the tool.

• Showcase Process: Demonstrate your understanding of UX/UI methodology, not just the final visual output. Include wireframes, user flows, and research insights.

• Address Accessibility & Design Systems: If possible, include examples or discuss how you consider accessibility and design system principles in your work.

• Tailor to Swiss Life: While not mandatory for an apprenticeship, showing awareness of Swiss Life's industry (insurance/finance) and user needs can be a plus.

Challenge Preparation:

• Design Exercise: If a practical exercise is given, focus on understanding the prompt, managing your time effectively, and clearly documenting your process and rationale. Prioritize core UX principles.

• Portfolio Presentation: Practice walking through your portfolio, explaining your projects concisely and engagingly. Be ready to answer questions about your design decisions and problem-solving approach.

• Behavioral Questions: Prepare for questions about teamwork, motivation for an apprenticeship in UX/UI, and how you handle feedback.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should ensure it is well-organized, visually appealing, and clearly demonstrates their understanding and application of UX/UI design principles and tools. The interview process will likely assess both technical design capabilities and personal attributes like motivation and collaborative spirit.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, and prototyping. Candidates must be proficient.

• Prototyping Tools: Figma's built-in prototyping capabilities are key.

• User Research Tools: Familiarity with tools for surveys, interviews, and usability testing (e.g., SurveyMonkey, UserTesting.com, Maze) is beneficial.

Analytics & Reporting:

• Interaction Analysis Tools: Basic knowledge of tools used to track user behavior on digital platforms (e.g., Google Analytics, Hotjar, Mixpanel) is a plus.

• Data Visualization: Ability to interpret data presented in dashboards or reports.

CRM & Automation:

• While not directly hands-on, understanding how CRM systems (like Salesforce) and other enterprise software impact user experience is advantageous.

📝 Enhancement Note: Figma is the explicitly mentioned critical tool. The other tools listed represent a broader digital product development ecosystem that a UX/UI Designer might interact with or need to understand the output of. Proficiency in Figma is non-negotiable for this role.

👥 Team Culture & Values

Operations Values:

• Focus on the Customer: Emphasizing "living according to their own choices" and "building trust" translates to a customer-centric approach in design.

• Responsibility & Sustainability: Commitment to a sustainable development approach.

• Proactivity & Innovation: Encouraged through the "Transformation" division and the "Design Lab."

• Collaboration & Listening: Valued in internal interactions and likely reflected in team dynamics.

• Personal Development: Strong emphasis on training and continuous learning.

Collaboration Style:

• Cross-functional Integration: Designers work closely with business stakeholders ("métiers") and product owners.

• Team-Oriented: The small team size (4 people) and the provision of a dedicated tutor foster a supportive and collaborative environment.

• Learning Culture: Encouragement to share knowledge and stay updated on trends.

• Feedback Exchange: Iterative design implies a culture where feedback is regularly given and received.

📝 Enhancement Note: Swiss Life's values appear to be integrated into its operational approach, emphasizing customer well-being, responsible practices, and employee development. The Design Lab likely embodies a modern, collaborative, and forward-thinking aspect of this culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Business Needs and User Experience: Effectively translating diverse stakeholder requirements into user-centered designs that are also feasible for development.

• Navigating Corporate Structures: Understanding and working within the processes and hierarchies of a large insurance company.

• Staying Current: Keeping pace with rapidly evolving UX/UI trends and technologies while working within established corporate guidelines.

• Balancing Design Vision with Constraints: Delivering innovative designs within technical, budgetary, and timeline constraints.

Learning & Development Opportunities:

• Structured Apprenticeship Program: Comprehensive support through a dedicated tutor and HR.

• Access to Industry Best Practices: Exposure to modern design methodologies and tools within a professional setting.

• Specialized Training: Potential for internal training or external workshops related to UX/UI design, accessibility, or design systems.

• Career Pathway: The high conversion rate provides a clear potential path into a full-time role within Swiss Life.

• Networking: Building a professional network within the company and the broader industry.

📝 Enhancement Note: The role offers a unique opportunity to tackle design challenges within a stable, established industry, providing a solid foundation for future career growth. The company's investment in apprentices suggests a commitment to nurturing talent and addressing these challenges with robust support systems.

💡 Interview Preparation

Strategy Questions:

• "Why UX/UI design, and why an apprenticeship at Swiss Life?" Be prepared to articulate your passion for design, your career aspirations, and why Swiss Life's industry and culture appeal to you.

• "Describe your design process from start to finish for a project in your portfolio." Focus on your methodology, how you gather requirements, conduct research, iterate, and test. Use a specific project as an example.

• "How do you approach creating user-centered designs?" Discuss your methods for understanding user needs and incorporating them into your designs.

• "How do you collaborate with product owners and developers?" Explain your communication strategies and how you ensure design intent is understood and implemented.

• "What is your experience with Figma, and what are its key features you utilize?" Be ready to discuss specific features and how you use them in your workflow.

Company & Culture Questions:

• "What do you know about Swiss Life and the insurance/wealth management industry?" Show that you've done your research.

• "How do you handle feedback on your designs?" Discuss your approach to constructive criticism and iteration.

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project. For each project, clearly state the objective, your role, the process, challenges, solutions, and outcomes.

• Visuals: Use high-quality visuals, mockups, and prototypes. Explain key design decisions with accompanying visuals.

• Conciseness: Be prepared to present your strongest projects within a given timeframe (e.g., 10-15 minutes).

• Engagement: Speak clearly, confidently, and enthusiastically about your work. Be ready to answer in-depth questions about your process and rationale.

• Figma Focus: Highlight your Figma skills and processes within your presentation.

📝 Enhancement Note: The interview preparation should focus on demonstrating a solid understanding of UX/UI principles, practical application through your portfolio (especially using Figma), and a genuine interest in contributing to Swiss Life's digital transformation. Your ability to articulate your thought process is as important as the final designs.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Swiss Life careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your understanding of UX/UI processes, Figma proficiency, and any relevant academic work. Focus on showcasing your learning potential and structured approach.

• Resume Optimization: Ensure your resume clearly states your current enrollment in a Master's program in UX/UI Design, your internship duration availability (2 years), and any relevant technical skills (Figma, etc.). Highlight academic achievements and any previous design-related experiences.

• Interview Preparation: Practice articulating your design process, your motivation for this apprenticeship, and your understanding of Swiss Life's business. Be ready to present your portfolio effectively.

• Company Research: Familiarize yourself with Swiss Life's services, its commitment to sustainability, and its position in the insurance and wealth management market. Understand the "Transformation" division's goals and the role of design within it.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.