UX/UI Designer, eComm (Contract)

📍 Job Overview

Job Title: UX/UI Designer, eComm (Contract)

Company: Therabody

Location: Remote (United States)

Job Type: CONTRACTOR

Category: E-commerce Operations / UX/UI Design

Date Posted: 2026-05-01T21:50:15.86

Experience Level: 5+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the design and optimization of high-converting e-commerce experiences for Therabody.com, focusing on the entire customer purchase journey from discovery to post-purchase engagement.

• Develop key UX/UI deliverables including sitemaps, user flows, wireframes, prototypes, and high-fidelity mockups to translate business objectives into intuitive user interfaces.

• Collaborate closely with Product, Engineering, E-commerce, and Brand teams to ensure seamless execution and visually appealing, high-performing digital products.

• Leverage analytics and user research to identify friction points, inform design decisions, and implement data-driven improvements that enhance conversion rates and customer satisfaction.

📝 Enhancement Note: This role is specifically focused on e-commerce operations through a UX/UI design lens, emphasizing conversion rate optimization (CRO) and direct-to-consumer (DTC) best practices within the health and wellness industry. The contract nature implies a need for self-management and efficient project delivery.

📈 Primary Responsibilities

• Conceptualize, design, and iterate on e-commerce user interfaces for Therabody.com, encompassing product detail pages, collection pages, landing pages, cart, and checkout flows.

• Translate product and merchandising requirements into clean, functional, and user-centric designs that adhere to Direct-to-Consumer (DTC) and e-commerce UX best practices.

• Create comprehensive UX deliverables, including user flows, wireframes, interactive prototypes, and high-fidelity mockups, ensuring alignment with project briefs and business objectives.

• Analyze performance data from analytics tools (e.g., Google Analytics, FullStory) to identify user pain points and opportunities for design-led conversion rate optimization (CRO).

• Maintain visual consistency and brand integrity by working within Therabody’s established design system and brand guidelines across all digital touchpoints.

• Partner with front-end engineers to facilitate clean design handoffs, provide clear specifications, and conduct quality assurance (QA) on implemented designs.

• Develop and deliver design variants for A/B testing initiatives, promotional campaigns, and seasonal marketing efforts to drive engagement and sales.

• Contribute to user research initiatives and usability testing to validate design hypotheses and gather insights for iterative design improvements.

• Apply knowledge of e-commerce platforms, such as Shopify, understanding their specific UX constraints and capabilities to optimize the online shopping experience.

• Utilize AI-powered design tools to accelerate concept generation, iteration, and the creation of design variants, enhancing overall design velocity.

📝 Enhancement Note: The responsibilities highlight a hands-on execution role focused on tangible design output within an e-commerce context, with a strong emphasis on data-driven decision-making and cross-functional collaboration to achieve conversion goals.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrated experience in UX/UI design for e-commerce are paramount. A background in Human-Computer Interaction (HCI), Graphic Design, or a related field is beneficial.

Experience: A minimum of 5 years of dedicated UX/UI design experience, with a significant focus on e-commerce platforms and direct-to-consumer (DTC) environments. Experience within the consumer electronics or health and wellness industries is a strong advantage.

Required Skills:

• Expert proficiency in Figma for wireframing, prototyping, and high-fidelity UI design.

• Proven experience designing for the full e-commerce customer journey, including product discovery, browsing, cart, and checkout.

• Strong understanding of e-commerce UX patterns, conversion rate optimization (CRO) principles, and DTC best practices.

• Demonstrated ability to create and work within design systems and component libraries.

• Experience with user research methodologies and usability testing, including rapid validation techniques.

• Proficiency in using analytics tools such as Google Analytics and FullStory to inform design decisions and measure impact.

• Familiarity with web accessibility standards (WCAG) and responsive design principles.

• Excellent visual design skills with a keen eye for detail and brand consistency.

• Strong presentation and communication skills, with the ability to articulate design rationale and trade-offs to stakeholders.

Preferred Skills:

• Experience with Shopify or similar e-commerce platforms, understanding their design limitations and capabilities.

• Background in the health and wellness or consumer electronics industry, with an understanding of their unique customer needs.

• Familiarity with A/B testing methodologies and the design of test variants.

• Experience collaborating with front-end developers for design implementation and QA.

• Ability to work independently and manage multiple projects in a fast-paced, remote environment.

• Established LLC or registered business entity for contracting purposes.

📝 Enhancement Note: The emphasis on Figma, design systems, AI design tools, and analytics proficiency indicates a need for a technically adept and modern UX/UI designer who can operate efficiently within a digital-first e-commerce environment. The preference for an LLC points towards a preference for established independent contractors.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing well-crafted e-commerce user experiences, specifically highlighting product detail pages, collection pages, landing pages, cart, and checkout flows.

• Case studies demonstrating your process from problem identification through to solution implementation, emphasizing user-centered design principles.

• Examples of wireframes, user flows, and interactive prototypes that clearly illustrate the user journey and interaction design.

• High-fidelity mockups that demonstrate strong visual design skills, adherence to brand guidelines, and attention to detail.

• Evidence of how data and analytics informed design decisions and contributed to measurable improvements in conversion rates or user engagement.

• Examples of work within established design systems or component libraries, showcasing consistency and scalability.

Process Documentation:

• Clearly articulate your design process, from initial brief analysis and user research to ideation, prototyping, testing, and final handoff.

• Demonstrate how you integrate user feedback and performance data into iterative design cycles to optimize user experience and business outcomes.

• Showcase your approach to collaborating with cross-functional teams, including product managers, engineers, and marketing specialists, to ensure alignment and successful project delivery.

• Provide examples of how you ensure design quality and consistency, particularly when working within established brand guidelines and design systems.

📝 Enhancement Note: The portfolio requirements are heavily focused on demonstrating practical application of UX/UI skills within an e-commerce context, with an emphasis on measurable results and a structured design process.

💵 Compensation & Benefits

Salary Range: $75 - $100 per hour. This range is estimated based on the provided information for a contract UX/UI Designer with 5+ years of experience in a remote US-based role, specializing in e-commerce. Rates can vary based on specific skill sets, the depth of experience, and the complexity of projects.

Benefits: As a contract role, traditional employee benefits may not be applicable. However, contractors typically receive:

• Competitive hourly pay rate.

• Flexible work schedule and remote work opportunities.

• Opportunity to work with a well-known brand in the health and wellness industry.

• Exposure to a fast-paced e-commerce environment and cross-functional team collaboration.

• Potential for ongoing contract work based on performance and business needs.

Working Hours: Approximately 40 hours per week, with flexibility expected to meet project deadlines and accommodate collaboration across different time zones within the United States.

📝 Enhancement Note: Salary is presented as an hourly rate for a contract position. Benefits are typically limited for contractors, focusing on the flexibility and project-specific advantages rather than standard employee packages. The 40-hour work week is an assumption based on typical full-time contractor engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health and Wellness Technology / Direct-to-Consumer (DTC) E-commerce. Therabody is at the forefront of a rapidly growing market focused on recovery, pain relief, and overall wellness through innovative technology. This industry context implies a focus on user well-being, scientific backing, and premium user experiences.

Company Size: Therabody is a growing company, likely falling into the mid-to-large size category based on its established brand presence and product lines. This size suggests a dynamic environment with opportunities for impact but potentially requiring agility and adaptability from contract employees.

Founded: Therabody was founded in 2016. This relatively recent founding indicates a company that is likely still innovating rapidly and adapting its digital presence to meet evolving market demands and customer expectations in the e-commerce space.

Team Structure:

• The UX/UI Designer will likely be part of or closely collaborate with the E-commerce team, which includes roles in digital product management, marketing, and potentially analytics.

• Close partnership with Product Management and Engineering teams is essential for design implementation and technical feasibility.

• Collaboration extends to Brand and Marketing teams to ensure design aligns with overall company messaging and campaign objectives.

Methodology:

• Data-driven design: Decisions are informed by analytics, A/B testing results, and user research to optimize conversion rates and user experience.

• User-centered design: A strong focus on understanding and meeting the needs of the health and wellness consumer.

• Agile/Iterative development: Processes likely involve rapid prototyping, testing, and iteration to quickly adapt to market feedback and business needs.

• Cross-functional collaboration: Emphasis on teamwork and clear communication between design, product, engineering, and marketing.

Company Website: https://www.therabody.com/

📝 Enhancement Note: The company context suggests a fast-paced, innovative environment within the booming health and wellness sector. The UX/UI designer's role is critical for driving e-commerce success in a competitive DTC market, requiring a blend of creative design skills and a strong understanding of business objectives and user behavior.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced individual contributor, focusing on specialized UX/UI design within e-commerce. It's a hands-on execution role for a seasoned professional rather than a management or strategic leadership position. The focus is on delivering high-quality design output and driving conversion rate improvements.

Reporting Structure: The UX/UI Designer will report to a hiring manager or lead within the e-commerce or digital product team. This structure implies regular check-ins, project brief discussions, and design reviews. As a contractor, the relationship may be more project-focused than a traditional employee reporting line.

Operations Impact: The designer's work directly impacts Therabody's e-commerce revenue by creating intuitive, engaging, and high-converting shopping experiences. By optimizing the user journey, the role contributes to increased average order value (AOV), improved conversion rates, reduced cart abandonment, and enhanced customer lifetime value (CLTV). Designs also shape brand perception and customer satisfaction.

Growth Opportunities:

• Skill Specialization: Deepen expertise in e-commerce UX/UI, conversion rate optimization (CRO), and DTC best practices.

• Industry Exposure: Gain valuable experience within the high-growth health and wellness industry and a prominent DTC brand.

• Portfolio Enhancement: Add significant, results-driven e-commerce projects to a professional portfolio.

• Cross-functional Learning: Collaborate with diverse teams, gaining insights into product development, engineering, and marketing strategies.

• Potential for Future Engagements: Successful performance could lead to additional contract opportunities or, in some cases, consideration for full-time roles if they become available.

📝 Enhancement Note: While a contract role, this position offers significant opportunities for professional development within a specific, high-demand niche (e-commerce UX/UI). The impact on business operations, particularly revenue generation, is direct and measurable.

🌐 Work Environment

Office Type: This is a fully remote position, allowing the designer to work from any location within the United States. This offers maximum flexibility and eliminates commuting concerns.

Office Location(s): Not applicable, as the role is fully remote. Candidates can be based anywhere within the United States, with potential consideration for time zone alignment for collaboration.

Workspace Context:

• Digital Collaboration: The primary workspace will be digital, relying on collaboration tools like Slack, Zoom, Figma, and project management software.

• Independent Work: A significant portion of the work will involve independent design and iteration in a self-directed manner.

• Team Interaction: Regular virtual meetings and communication channels will facilitate interaction with the e-commerce, product, and engineering teams.

• Tools & Technology: Access to and proficiency with industry-standard design and collaboration tools are essential.

Work Schedule: Primarily a standard 40-hour work week, but flexibility may be required to meet project deadlines, attend critical meetings, or collaborate with team members in different time zones. The contractor is expected to manage their time effectively to ensure timely delivery of design assets and participation in necessary discussions.

📝 Enhancement Note: The fully remote nature of this role is a key characteristic, emphasizing the need for strong self-discipline, excellent digital communication skills, and the ability to maintain productivity without direct in-person supervision.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience alignment, and interest in the role and contract structure.

• Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, focusing on relevant e-commerce projects. Expect to walk through case studies, explain design decisions, and discuss the impact of your work.

• Skills Assessment/Design Challenge: Potentially a short, timed design exercise or a more in-depth case study analysis to evaluate problem-solving skills, design approach, and proficiency with tools like Figma.

• Cross-functional Interviews: Discussions with key stakeholders from Product, Engineering, or E-commerce teams to assess collaboration style, technical understanding, and cultural fit.

• Final Decision: Offer extended to the selected candidate, including contract terms and onboarding details.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest e-commerce design projects that best showcase your skills relevant to Therabody's needs (product pages, checkout, DTC, conversion optimization).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, iteration), the solutions you designed, and the measurable outcomes or impact (e.g., increased conversion, improved user satisfaction).

• Highlight Process: Show your thought process, not just the final polished designs. Include wireframes, user flows, and rationale behind key decisions.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. If exact metrics aren't available, discuss the expected impact and how you would measure it.

• Demonstrate Figma Proficiency: Be ready to navigate Figma, showcase interactive prototypes, and discuss your use of design systems or AI tools.

• Address DTC & Conversion: Explicitly connect your design choices to DTC strategies and conversion rate optimization goals.

Challenge Preparation:

• Understand the UX Process: Be prepared to discuss your approach to tackling a new e-commerce design challenge, from understanding requirements to delivering final assets.

• Think Aloud: If given a live exercise, verbalize your thought process, assumptions, and the trade-offs you're considering.

• Prioritize: In a timed challenge, focus on the most critical aspects and make informed decisions about what to include.

• Brand Awareness: Familiarize yourself with Therabody's current website and brand aesthetic to better inform any hypothetical design tasks.

📝 Enhancement Note: The interview process emphasizes practical design skills, portfolio demonstration, and the ability to articulate the business impact of UX/UI decisions within an e-commerce context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Expertise in Figma, including its advanced features, component libraries, and collaboration capabilities, is essential.

• AI-Powered Design Tools: Proficiency or familiarity with tools like Figma AI, Galileo, Relume, or similar for accelerating concepting, iteration, and design generation.

• Adobe Creative Suite (Optional but beneficial): Photoshop, Illustrator for asset creation or refinement.

Analytics & Reporting:

• Google Analytics: For understanding user behavior, traffic sources, and conversion funnels.

• FullStory (or similar session replay/heatmapping tools): For observing user interactions, identifying friction points, and understanding user journeys in detail.

CRM & Automation:

• Shopify (or similar e-commerce platforms): Understanding the UX constraints and capabilities of platforms like Shopify is crucial for designing effective e-commerce experiences.

• Project Management Tools: Familiarity with tools like Asana, Jira, Trello, or Monday.com for managing tasks, timelines, and collaborating with teams.

• Communication Tools: Proficiency with Slack and Zoom for day-to-day communication and virtual meetings.

📝 Enhancement Note: A strong command of Figma and familiarity with modern AI-assisted design tools are highlighted. Experience with e-commerce platforms and analytics tools is critical for understanding user behavior and driving conversion.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the health and wellness consumer through thoughtful design.

• Data-Driven Decision Making: Valuing insights from analytics and user feedback to guide design strategy and optimize performance.

• Efficiency & Velocity: Embracing tools and processes that enable rapid iteration and timely delivery of high-quality design assets, particularly in a contract role.

• Collaboration & Communication: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount for success.

• Innovation: A drive to explore new technologies and design approaches, including AI tools, to enhance user experiences and business outcomes.

Collaboration Style:

• Partnership-Oriented: Working closely with product managers, engineers, and marketers as a collaborative partner, not just an order-taker.

• Feedback-Driven: Actively seeking and incorporating feedback from stakeholders and users to refine designs.

• Transparent Communication: Maintaining clear and consistent communication regarding design progress, challenges, and rationale.

• Agile and Adaptable: Comfortable working in a fast-paced environment, responding to changing priorities, and adapting designs based on new information.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy, data-informed strategy, and efficient execution, all within a collaborative and adaptive framework, which is particularly important for a remote contractor.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively designing experiences that delight users while also driving key e-commerce conversion metrics and meeting business objectives.

• Fast-Paced E-commerce Environment: Adapting quickly to evolving market trends, promotional needs, and tight deadlines in a competitive DTC landscape.

• Remote Collaboration Dynamics: Maintaining strong communication and collaboration with distributed teams, ensuring alignment and understanding without in-person interaction.

• Technical Constraints: Designing within the limitations of e-commerce platforms like Shopify and front-end development capabilities, requiring pragmatic and efficient solutions.

• Incorporating AI Tools: Learning and effectively integrating new AI-powered design tools into an existing workflow to enhance productivity and creativity.

Learning & Development Opportunities:

• E-commerce UX Mastery: Deepening expertise in conversion rate optimization (CRO), A/B testing design, and the nuances of the DTC customer journey.

• Health & Wellness Industry Insights: Gaining specialized knowledge of user needs, design considerations, and market dynamics within the health and wellness sector.

• Tool Proficiency: Expanding skills in advanced Figma features, AI design tools, and potentially data analytics platforms.

• Cross-Functional Acumen: Understanding the interplay between UX/UI design, product management, engineering, and marketing in a successful e-commerce operation.

• Contracting Best Practices: Developing skills in managing client relationships, project scope, and self-directed work effectively.

📝 Enhancement Note: The challenges are typical of a dynamic e-commerce role, requiring adaptability and strategic thinking. The growth opportunities are geared towards deepening specialized skills relevant to the e-commerce and health/wellness sectors.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new product detail page for an e-commerce website. How would you approach understanding user needs and business goals?" (Focus on research, user flows, wireframing, collaboration, and conversion optimization).

• "How do you balance brand aesthetics with the functional requirements of an e-commerce checkout flow? Can you provide an example?" (Emphasize understanding user psychology, reducing friction, and maintaining brand integrity).

• "Tell me about a time you used analytics or user feedback to significantly improve an e-commerce user experience. What was the outcome?" (Prepare a STAR method response with quantifiable results if possible).

Company & Culture Questions:

• "What interests you about Therabody and the health and wellness industry?" (Research Therabody's mission, products, and target audience. Connect your passion for design to their mission).

• "How do you approach working with a design system? What are the benefits and challenges?" (Discuss your experience with Figma component libraries and maintaining consistency).

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, with a clear introduction to each project, outlining the problem, your role, your process, the solution, and the results.

• Focus on Relevance: Prioritize e-commerce projects that demonstrate experience with product pages, checkout flows, landing pages, and DTC brands.

• Show, Don't Just Tell: Use visuals – wireframes, user flows, prototypes, and final mockups – to illustrate your design thinking and execution.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced bounce rates, improved task completion). If exact numbers are unavailable, discuss the intended impact and how you would measure it.

• Articulate Rationale: Be prepared to explain why you made certain design decisions, referencing user research, analytics, or e-commerce best practices.

• Practice Your Pitch: Rehearse your presentation to ensure it flows smoothly, stays within the allotted time, and effectively communicates your value.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical e-commerce UX/UI skills, a data-driven approach, and strong communication abilities, with a portfolio that clearly showcases relevant experience and measurable impact.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Rippling ATS.

• Customize Your Resume: Tailor your resume to highlight your 5+ years of UX/UI design experience with a strong focus on e-commerce, DTC, and conversion rate optimization. Use keywords from the job description such as "Figma," "e-commerce," "prototyping," "user flows," "Google Analytics," and "Shopify."

• Prepare Your Portfolio: Ensure your portfolio is easily accessible and prominently features your strongest e-commerce design case studies. Focus on projects that demonstrate your ability to create engaging, high-converting shopping experiences. Be ready to present these projects in detail.

• Practice Your Presentation: Rehearse walking through your portfolio projects, articulating your design process, rationale, and the impact of your work. Prepare to discuss your experience with Figma, analytics tools, and e-commerce platforms.

• Research Therabody: Familiarize yourself with Therabody's brand, products, and current website. Understand their target audience and their position in the health and wellness market. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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