UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: ELEVATE AVIATION GROUP LLC

Location: Plano, Texas, United States

Job Type: Full-Time

Category: UX/UI Design & Product Technology

Date Posted: 2026-03-25T20:35:28

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end user experience (UX) design processes from discovery to delivery, ensuring intuitive and visually compelling interfaces for digital products.

• Design high-fidelity mockups and interactive prototypes for web, mobile-responsive, and internal application interfaces, reflecting brand identity and enhancing user engagement.

• Develop and maintain a scalable design system and component library, ensuring consistency and efficiency across all digital platforms.

• Contribute to front-end implementation using HTML, CSS, and JavaScript, collaborating closely with engineering teams to translate design intent into production-ready features.

• Conduct user research, journey mapping, and usability testing to gather insights and validate design decisions, driving a user-centric approach to product development.

📝 Enhancement Note: This role appears to be a blend of pure design and front-end contribution, indicating a need for a candidate who is proficient in both UX/UI principles and has practical coding skills for prototyping and implementation within a collaborative tech environment. The emphasis on internal applications suggests a focus on operational efficiency and user workflows for internal teams, in addition to customer-facing products.

📈 Primary Responsibilities

• Spearhead the entire UX design lifecycle, from initial user research and journey mapping through wireframing, prototyping, and final usability testing.

• Create detailed, high-fidelity mockups and interactive prototypes for a range of digital touchpoints, including public-facing web platforms, internal operational tools, and customer-facing applications.

• Build, evolve, and manage a comprehensive design system and component library to ensure brand consistency, scalability, and efficient UI development across all products.

• Actively participate in front-end development by contributing HTML, CSS, and JavaScript code to refine UI components and ensure accurate implementation of design specifications.

• Collaborate closely with Product Managers and Software Engineers throughout the software development lifecycle, ensuring design integrity and optimal user experience in the final product.

• Present design concepts, research findings, and strategic rationale to diverse cross-functional teams, including executive leadership and operational staff, to gain alignment and buy-in.

• Support Quality Assurance (QA) efforts by reviewing implemented interfaces against design specifications, identifying and documenting discrepancies.

📝 Enhancement Note: The responsibilities highlight a hands-on approach requiring the designer to not only conceptualize and design but also to actively participate in the implementation and validation phases, bridging the gap between design and development.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5+ years of progressive experience in UX/UI design, with a proven track record demonstrated through a robust portfolio.

Required Skills:

• Design Tools: Expert proficiency in Figma or equivalent advanced design and prototyping tools (e.g., Sketch, Adobe XD).

• UI/UX Methodologies: Deep understanding of user-centered design principles, interaction design, information architecture, and usability testing methodologies.

• Prototyping: Advanced skills in creating high-fidelity interactive prototypes using tools like Figma Advanced Prototyping, ProtoPie, or Framer.

• Front-End Fundamentals: Working knowledge and practical application of HTML5, CSS3, and JavaScript, sufficient for prototyping and contributing to front-end implementation.

• Design Systems: Experience in building, maintaining, and scaling component-based design systems and style guides.

• Collaboration Tools: Familiarity with project management and collaboration platforms such as ClickUp and version control systems like GitHub.

• Research Tools: Experience leveraging user research and analytics platforms like UserTesting, Maze, or Hotjar to inform design decisions.

• Visual Design: Strong aesthetic sensibility and a keen eye for detail in typography, color theory, layout, and visual hierarchy.

Preferred Skills:

• Front-End Frameworks: Experience with modern JavaScript frameworks like React or Vue.js.

• Mobile Design: Familiarity with mobile-first and responsive design patterns specifically for iOS and Android platforms.

• Industry Experience: Background in aviation, hospitality, luxury goods, or digital-first industries.

• Enterprise Software: Demonstrated experience designing complex enterprise applications or internal tools.

• Accessibility: Understanding of accessibility standards, particularly WCAG 2.1 AA, and a commitment to inclusive design practices.

📝 Enhancement Note: The requirement for front-end coding skills (HTML, CSS, JavaScript) and familiarity with frameworks like React or Vue suggests a "full-stack designer" or "UI Engineer" profile, which is increasingly valuable in operations-adjacent tech roles where rapid prototyping and direct contribution to development are expected.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of UX/UI design work across web and mobile applications.

• Detailed case studies demonstrating end-to-end design process, including user research, problem definition, ideation, wireframing, prototyping, UI design, and usability testing.

• Examples of contributions to or creation of design systems and component libraries, highlighting scalability and consistency.

• Prototypes that clearly articulate user flows and interaction patterns.

Process Documentation:

• Case studies should clearly outline the specific user problems addressed and business objectives met.

• Demonstrate the application of user-centered design methodologies and iterative design processes.

• Include metrics or qualitative feedback that showcases the impact and success of the designed solutions.

• Highlight contributions to front-end implementation, showing how design intent was realized in code.

📝 Enhancement Note: Given the emphasis on front-end contribution, the portfolio should ideally include examples where the candidate has directly implemented components or collaborated closely with developers, perhaps even providing code snippets or links to live implementations.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 5-10 years of experience in Plano, Texas, the estimated annual salary range is between $95,000 and $135,000. This estimate considers the cost of living in the Dallas-Fort Worth metroplex, the specialized technical skills required (including front-end contributions), and the aviation industry context.

Benefits:

• Comprehensive Health, Dental, and Vision Insurance.

• 401(k) Retirement Plan with Company Match.

• Paid Time Off (PTO) including vacation, sick leave, and holidays.

• Opportunities for professional development, training, and attending industry conferences.

• Travel benefits or allowances, potentially related to the aviation industry.

• Potential for performance-based bonuses or incentives.

Working Hours: Standard business hours are expected, typically 40 hours per week. However, flexibility is required, with potential for nights and weekends to support organizational needs and project deadlines. Travel up to 20% may be required.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for this role in a major Texas metropolitan area. Actual compensation may vary based on specific experience, skills, and negotiation. The requirement for travel up to 20% suggests the need for flexibility in the work schedule.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aviation Services (Charter, Management, Maintenance).

Company Size: Evolving from a mid-sized organization (likely 50-250 employees based on the structure of uniting multiple brands) to a larger, integrated entity as it grows.

Founded: 1995, with a history spanning nearly three decades, providing a stable foundation with a forward-looking approach to modern technology integration.

Team Structure:

• The UX/UI Designer will be part of the Product & Technology team, reporting to the Chief Technology Officer (CTO).

• This team likely comprises product managers, software engineers, and potentially other specialized technologists.

Methodology:

• Emphasis on user-centric design principles, integrating user research and feedback into the development cycle.

• Agile development methodologies are likely employed, requiring iterative design and collaboration with engineering.

• A blend of modern technology adoption and leveraging operational expertise to drive innovation.

• Focus on delivering "certainty, safety, and seamless experiences" through digital products.

Company Website: eag.aero

📝 Enhancement Note: The company's positioning between small operators and large corporations suggests a culture that values agility, personalized service, and innovation. The integration of multiple brands (Elevate Jet, PJS, Elevate MRO) implies a need for strong brand consistency and user experience across diverse offerings.

📈 Career & Growth Analysis

Operations Career Level: This role is a senior individual contributor position, focusing on specialized design and front-end development skills. It sits within the Product & Technology function, which is critical for enabling operational efficiency and customer experience in the aviation sector.

Reporting Structure: The UX/UI Designer reports directly to the Chief Technology Officer (CTO), indicating a high level of visibility and direct impact on technology strategy and product development. This also suggests a flatter organizational structure within the technology department.

Operations Impact: The designs created will directly influence the efficiency of internal operations staff, the experience of charter clients, and the overall brand perception. By translating complex aviation processes into intuitive digital interfaces, this role contributes significantly to streamlining operations, enhancing customer satisfaction, and driving business growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in advanced UX research, interaction design, or front-end development within a niche industry.

• Leadership Track: Transition into a Lead UX/UI Designer role, managing design projects and mentoring junior designers, or move into Product Management.

• Cross-functional Mobility: Develop a broader understanding of aviation operations and potentially move into product strategy or operational technology roles.

• Learning & Development: Access to industry conferences, workshops, and certifications to stay current with design trends and technologies.

📝 Enhancement Note: The direct reporting to the CTO signifies a strategic importance for this role, offering potential for significant impact and career advancement within a growing aviation technology group.

🌐 Work Environment

Office Type: The role is based in Plano, Texas, implying an on-site work arrangement. The office environment is likely modern and professional, reflecting the company's commitment to technological advancement and operational excellence.

Office Location(s): 7700 Windrose, Plano, TX 75024. This location is within the Dallas-Fort Worth metroplex, offering accessibility and a vibrant business environment.

Workspace Context:

• A collaborative workspace that encourages interaction with product managers, engineers, and other stakeholders.

• Access to industry-standard design and development tools, including high-performance workstations.

• Opportunities to engage with operational teams to gain firsthand understanding of user needs and challenges.

• A dynamic environment where innovation and continuous improvement are valued.

Work Schedule: While standard business hours are expected, the role requires flexibility to support the 24/7 nature of the aviation industry, potentially involving occasional work during nights and weekends. Travel up to 20% is also a component of the work environment.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, crucial for effective design sprints, brainstorming sessions, and direct user feedback loops within the technology and operations teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications and cultural fit.

• Portfolio Review & Technical Interview: Presentation of your portfolio, focusing on case studies that demonstrate your UX/UI process, design thinking, and front-end contribution capabilities. Expect detailed questions about your design decisions, problem-solving approach, and technical skills.

• Design Challenge/Exercise: You may be given a take-home assignment or a live design exercise to assess your practical skills in problem-solving, wireframing, UI design, and potentially front-end prototyping.

• Team/Stakeholder Interviews: Meetings with product managers, engineers, and potentially the CTO to evaluate collaboration style, communication skills, and alignment with company values.

• Final Interview: A concluding discussion, possibly with senior leadership, to finalize the decision.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each, outline the problem, your process, your role, the solutions, and the outcomes.

• Highlight Impact: Quantify results whenever possible. Use metrics (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores) to demonstrate the value of your work.

• Showcase Process: Detail your research methods, user flows, wireframes, and iterations. Explain the rationale behind your design decisions.

• Emphasize Front-End Contribution: If possible, include examples of your front-end implementation work, demonstrating your ability to translate designs into functional code. This could be through code snippets, links to live projects, or detailed explanations of your contributions.

• Tailor to EAG: Research Elevate Aviation Group's brands and services. Show how your design philosophy and skills align with their mission to provide seamless aviation experiences.

Challenge Preparation:

• Be prepared to discuss your approach to designing for complex systems and diverse user groups (clients, crew, operations staff).

• Practice articulating your design decisions clearly and concisely, especially when explaining trade-offs between user experience, technical feasibility, and business goals.

• For front-end challenges, refresh your knowledge of HTML, CSS, and JavaScript, and be ready to discuss responsive design principles.

📝 Enhancement Note: Expect questions that probe your understanding of user needs in a high-stakes industry like aviation, where precision and reliability are paramount. Your portfolio should reflect this understanding.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (Expert proficiency required), Adobe Creative Suite, Zeplin (for handoff), ProtoPie, Framer.

• Front-End: HTML5, CSS3, JavaScript (required working knowledge).

• Frameworks (Preferred): React, Vue.js.

• Collaboration & Project Management: ClickUp, GitHub.

• User Research & Analytics: UserTesting, Maze, Hotjar, or equivalent platforms.

Analytics & Reporting: While not explicitly listed, expect to work with data from analytics tools to inform design decisions and measure impact. Familiarity with dashboarding tools might be beneficial.

CRM & Automation: While the primary focus is UX/UI, understanding how designs integrate with CRM systems (e.g., Salesforce) and automation workflows could be a plus, especially for internal applications.

📝 Enhancement Note: Proficiency in Figma is a critical requirement. The inclusion of front-end technologies (HTML, CSS, JavaScript) and preferred frameworks (React, Vue) indicates a need for a designer who can actively contribute to the development process, not just deliver static designs.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to delivering high-quality, reliable, and safe aviation services, reflected in the design of digital products.

• Innovation: Embracing modern technology to revolutionize private aviation and enhance user experiences.

• Customer Focus: Prioritizing the needs and satisfaction of charter clients, charterers, and operational staff through intuitive design.

• Collaboration: Fostering a team-oriented environment where cross-functional input is valued and integrated.

• Integrity: Upholding high ethical standards in all aspects of work, including data privacy and user experience design.

Collaboration Style:

• Highly collaborative, requiring close partnership with product management, engineering, and operational teams.

• Open to feedback and iterative design processes, with a focus on achieving shared goals.

• Emphasis on clear communication and transparent sharing of design rationale and research findings.

📝 Enhancement Note: The company's emphasis on "certainty, safety, and seamless experiences" suggests a culture that values precision, reliability, and user-centricity. Designers are expected to embody these principles in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Designing for diverse user groups (clients, crew, operations) with potentially conflicting needs, while adhering to business objectives and technical constraints.

• Rapidly Evolving Technology: Staying current with the latest UX/UI trends, design tools, and front-end development practices in a fast-paced tech environment.

• Integrating Design Across Multiple Brands: Ensuring a cohesive and consistent user experience across Elevate Aviation Group's distinct brands (Elevate Jet, PJS, Elevate MRO).

• Translating Complex Aviation Processes: Simplifying intricate operational workflows and regulatory requirements into user-friendly digital interfaces.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to master new design tools, prototyping techniques, and user research methodologies.

• Front-End Development: Enhance coding skills in HTML, CSS, JavaScript, and front-end frameworks through practical application and potential training.

• Industry Expertise: Gain deep knowledge of the private aviation sector, understanding its unique operational challenges and user needs.

• Cross-Disciplinary Experience: Work closely with product managers and engineers, broadening understanding of the full product development lifecycle.

📝 Enhancement Note: The challenges presented are typical for a senior designer in a growing tech-focused company with complex operational needs, offering significant opportunities for professional development and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, trade-offs, and decision-making.)

• "Walk me through a complex UX/UI project from your portfolio. What was the problem, your process, your specific contributions (including any front-end work), and the impact of your solution?" (Be prepared to discuss design choices, user research, and any metrics.)

• "How do you approach building and maintaining a design system? What are the key components, and how do you ensure its adoption and scalability?" (Highlight your understanding of efficiency and consistency.)

Company & Culture Questions:

• "What interests you about Elevate Aviation Group and the aviation industry?" (Research the company's mission, values, and recent news.)

• "How do you collaborate with engineers and product managers? Describe a situation where you had a disagreement and how you resolved it." (Emphasize teamwork and communication.)

Portfolio Presentation Strategy:

• Tell a Story: Frame each case study as a narrative of problem-solving.

• Visuals are Key: Use high-quality mockups, prototypes, and flow diagrams.

• Explain Your "Why": Clearly articulate the rationale behind every design decision.

• Quantify Impact: Present metrics or user feedback that demonstrate the success of your designs.

• Show, Don't Just Tell: For front-end contributions, consider showing interactive prototypes or even brief code demos if appropriate and feasible.

📝 Enhancement Note: Be ready to discuss how your design skills can directly impact operational efficiency and the seamless experience of clients in the aviation sector. Your ability to code front-end elements will be a significant differentiator.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the recruiting platform.

• Customize Your Resume: Highlight your 5+ years of UX/UI experience, specific tool proficiencies (especially Figma, HTML, CSS, JavaScript), and any experience relevant to aviation, enterprise applications, or design systems. Quantify achievements wherever possible.

• Curate Your Portfolio: Select 3-5 of your strongest case studies that best showcase your end-to-end design process, problem-solving skills, and front-end contribution capabilities. Ensure it's easily navigable and clearly demonstrates your impact.

• Prepare for the Interview: Research Elevate Aviation Group, its brands, and the aviation industry. Practice articulating your design process, rationale, and how your skills align with the role's requirements, particularly the blend of UX/UI design and front-end implementation.

• Anticipate the Design Challenge: Be ready to tackle a practical design problem, focusing on clear thinking, efficient execution, and effective communication of your solution.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.