UX Researcher

Fundraise Up
Full_time$2,700-3,500/month (USD)

📍 Job Overview

Job Title: UX Researcher
Company: Fundraise Up
Location: Turkey - Remote
Job Type: Full-Time
Category: Product Research / User Experience
Date Posted: February 11, 2026
Experience Level: Mid-Level (Estimated 2-5 years)
Remote Status: Fully Remote

🚀 Role Summary

  • Drive end-to-end product research initiatives, from initial planning and methodology design to synthesis and actionable recommendation delivery.
  • Conduct a diverse range of research studies, including interviews, usability tests, concept tests, surveys, and competitive analyses, to inform product strategy and development.
  • Bridge the gap between user needs and product decisions by collaborating proactively with Sales, Customer Success, Support, Marketing, and Analytics teams to gather insights and validate hypotheses.
  • Leverage product analytics to identify user behavior anomalies, track key metrics, and prioritize research efforts for maximum impact on conversion rates and user experience.

📝 Enhancement Note: While the title is "UX Researcher," the responsibilities described blend traditional UX research with product discovery and a strong emphasis on driving actionable insights for product decisions. This suggests a role that is deeply integrated into the product development lifecycle, requiring a proactive and autonomous approach. The "no hand-holding" and "run it end-to-end" phrasing indicates a need for a highly self-sufficient candidate. The focus on B2C and B2B contexts highlights the need for adaptability in research methodologies and audience understanding.

📈 Primary Responsibilities

  • Own and execute research initiatives from quarterly planning intake through final recommendation delivery, ensuring all stages of the research process are managed effectively.
  • Select and apply appropriate research methodologies (interviews, usability tests, concept tests, surveys, desk research, competitive scans) based on business goals, uncertainty levels, and timelines.
  • Independently manage all research logistics, including tool access, participant scheduling and confirmations, session setup, note-taking, recording, and comprehensive documentation.
  • Act as a central research point of contact, proactively gathering hypotheses and context from cross-functional teams (Sales, Customer Success, Support, Marketing, Analytics) to inform research questions.
  • Monitor product analytics dashboards and reports, collaborate with analysts to identify trends, anomalies, or drop-offs, and translate these into testable research hypotheses.
  • Produce clear, concise, and actionable outputs, including key findings, decisions, trade-offs, risks, and evidence-based recommendations supported by user quotes, video clips, and metrics.
  • Maintain a comprehensive understanding of existing research, past studies, and competitor insights to synthesize existing knowledge and avoid redundant efforts.
  • Champion user needs and constraints throughout the product development process, ensuring user perspectives are prioritized over opinions.
  • Proactively scan internal learnings, market movements, and high-signal UX/product sources to maintain a "research radar" and share regular updates with the team to prevent blind spots.
  • Approach all user interactions with exceptional empathy and care, demonstrating respect, sensitivity, and adherence to high ethical standards, particularly given the focus on nonprofit and donor users.

📝 Enhancement Note: The responsibilities emphasize a high degree of autonomy and proactive engagement. The "cross-team 'glue'" aspect is critical, implying the need for strong interpersonal and communication skills to influence stakeholders across various departments. The expectation to "use AI tools to speed up ops and synthesis" points towards a modern, efficiency-driven research approach.

🎓 Skills & Qualifications

Education:

  • While no specific degree is mandated, a background demonstrating strong analytical and research capabilities is expected. An academic or scientific research background (graduate/PhD track) is considered a strong plus.

Experience:

  • Proven experience in conducting UX research end-to-end with a high degree of ownership and autonomy.
  • Demonstrated experience working with both Business-to-Consumer (B2C) and Business-to-Business (B2B) products and understanding diverse audience needs.

Required Skills:

  • Methodological Expertise: Strong command of various UX research methodologies (interviews, usability testing, concept testing, surveys, competitive analysis, desk research) and the judgment to select the most appropriate method for specific research questions, business goals, and timelines.
  • Analytical Acumen: Ability to read and interpret product analytics dashboards (e.g., PostHog, Tableau) to identify trends, anomalies, and drop-offs, and translate these into actionable hypotheses for research validation.
  • Cross-Functional Collaboration: Proficient in proactively engaging with and collecting input from Sales, Customer Success, Support, Marketing, and Analytics teams to gather context and formulate research questions.
  • Communication & Synthesis: Exceptional ability to synthesize complex research findings into clear, concise, and actionable recommendations for product and business stakeholders, supported by compelling evidence (quotes, clips, metrics).
  • Logistics Management: Self-sufficient in managing all aspects of research logistics, including participant recruitment (using recruiting platforms), scheduling, confirmations, tool setup, and session management.
  • English Fluency: Fluent in English for moderating research sessions, analyzing data, and presenting findings to an international team.
  • Ethical Research Practice: Commitment to high research quality standards, structured methodology, and ethical participant treatment.
  • AI Tool Proficiency: Experience leveraging AI tools to enhance research operations and synthesis (e.g., for note-taking, tagging, survey drafting, summarization) while maintaining critical human judgment.

Preferred Skills:

  • NN/g certifications or similar professional UX research credentials.
  • Experience with insights repository tools such as Productboard.
  • Mentoring or teaching experience related to UX research craft (workshops, onboarding).
  • Familiarity with marketing core terms and their impact on research and insights.

📝 Enhancement Note: The emphasis on "high ownership" and "no hand-holding" suggests that candidates who can operate independently and drive initiatives forward with minimal supervision will be highly valued. The blend of B2C and B2B experience is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • End-to-End Case Studies: Showcase at least 2-3 comprehensive case studies demonstrating your ability to manage research initiatives from inception to actionable outcomes. Each case study should clearly articulate the problem, your research objectives, chosen methodology, execution process, key findings, and the impact of your recommendations on product decisions or user experience.
  • Methodological Diversity: Include examples of applying a variety of research methods (e.g., qualitative interviews, usability testing, surveys, competitive analysis) and explain the rationale behind your method selection for each project.
  • Stakeholder Engagement: Highlight instances where you collaborated with cross-functional teams (Sales, CS, Marketing, Analytics) to gather input, validate hypotheses, or present findings. Detail how you translated their needs into research questions and communicated research outcomes effectively.
  • Data Integration: Demonstrate how you integrated product analytics or quantitative data with qualitative research findings to provide a holistic understanding of user behavior and inform product strategy.
  • Actionable Insights & Impact: Clearly articulate the specific recommendations derived from your research and, where possible, quantify the impact or outcome of implementing those recommendations (e.g., improved conversion rates, reduced drop-offs, enhanced usability scores).

Process Documentation:

  • Research Planning & Design: Include examples of research plans, including clear objectives, target participant profiles, recruitment strategies, and detailed methodological approaches.
  • Synthesis & Reporting: Showcase examples of how you synthesize raw research data into clear, compelling findings, reports, or presentations that are easily consumable by product managers, designers, and engineers.
  • Tool Utilization: Briefly mention the tools and technologies you've used to facilitate your research process, from recruitment and data collection to analysis and synthesis, including any experience with AI tools for efficiency.

📝 Enhancement Note: The portfolio is crucial for demonstrating the "end-to-end" and "high ownership" requirements. Candidates should focus on showcasing their strategic thinking, methodological rigor, and ability to drive tangible outcomes through research. Explicitly detailing how they've used analytics and collaborated cross-functionally will be key.

💵 Compensation & Benefits

Salary Range:

  • Base Salary: $2,700 - $3,500 USD per month.
  • This range translates to an annual base salary of $32,400 - $42,000 USD.

Benefits:

  • Stock Options: Opportunity to receive equity, aligning personal success with company growth.
  • Paid Time Off: Generous 31 days of paid time off annually, promoting work-life balance.
  • Health & Wellness:
    • 100% paid telemedicine plan for convenient access to healthcare.
    • Contribution towards gym or swimming pool memberships.
  • Home Office Setup Assistance: Financial support for purchasing essential home office furniture and equipment (office chair, desk, monitor) to ensure a productive and comfortable remote workspace.
  • Professional Development:
    • English learning courses to enhance language proficiency.
    • Support for relevant professional education and training.
  • Work Environment Support: Access to co-working spaces, providing an alternative to home-based work when desired.
  • Remote Work Flexibility: Fully remote position, allowing for work from any location within Turkey.

Working Hours:

  • Approximately 40 hours per week, with flexibility expected to accommodate research schedules and global team collaboration.

📝 Enhancement Note: The salary is presented monthly, which is common in some regions. It's important for candidates to understand this structure and compare it against their expectations and local cost of living. The benefits package is robust, particularly the home office setup assistance and extensive paid time off, reflecting a commitment to supporting remote employees. The salary range is moderate for a UX Researcher role in many Western markets but may be competitive within the Turkish market and for a remote role serving a global company. Research into local UX Researcher salaries in Turkey and comparable remote roles is advisable.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on Non-Profit Fundraising Software. Company Size: 160+ employees, indicating a growth-stage company with established processes but still retaining agility. Founded: Fundraise Up is a relatively young company, founded with a mission to innovate in the nonprofit sector. This often translates to a dynamic, fast-paced, and mission-driven culture.

Team Structure:

  • The Product Research Team is part of a larger Product organization of 160+ professionals.
  • The team operates in a distributed manner, with members primarily based in Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.
  • Collaboration is emphasized as being "like a focused team" despite the distributed nature, suggesting strong communication channels and a shared sense of purpose.

Methodology:

  • Data-Driven Product Development: The company emphasizes innovation that directly impacts results, with a focus on user experience and conversion rates.
  • Agile & Collaborative Environment: Operates with a "product mindset," valuing thoughtful collaboration and ensuring every voice is heard, despite its scale.
  • Transparency: Shares information on company growth, revenue streams, and future plans, fostering an open and informed culture.

Company Website: https://fundraiseup.com/

📝 Enhancement Note: The company's focus on the nonprofit sector suggests a culture that values social impact alongside business success. The distributed team structure means strong asynchronous communication skills and a proactive approach to collaboration are essential. The emphasis on transparency is a positive indicator for employee engagement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Researcher, indicated by the estimated 2-5 years of experience required and the expectation of running initiatives end-to-end with high ownership. It's not an entry-level position but also not a senior or lead role, suggesting a focus on individual contribution and execution.

Reporting Structure: The UX Researcher will join the Product Research Team. While the direct manager isn't specified, it's likely they will report to a Head of Product Research, a Senior UX Researcher, or a Product Lead who oversees research functions. The role requires proactive collaboration with various departments (Sales, CS, Marketing, Analytics), indicating a central, influential position within the product development ecosystem.

Operations Impact: The UX Researcher's impact is directly tied to improving the effectiveness and user experience of Fundraise Up's fundraising platform. By ensuring user needs are understood and met, the role directly contributes to:

  • Higher Conversion Rates: Optimizing donor experiences for increased donations.
  • Improved Donor Retention: Creating seamless and positive giving experiences.
  • Enhanced Non-Profit Adoption & Satisfaction: Ensuring the platform meets the needs of its B2B clients.
  • Informed Product Strategy: Providing data-backed insights that guide future product development and market expansion.
  • Competitive Advantage: Differentiating Fundraise Up through superior user experience and innovation.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in specific research methodologies or dive into specialized areas like B2B research, international market research, or accessibility.
  • Mentorship & Leadership: Opportunities to mentor junior researchers or lead specific research streams as experience grows, potentially moving towards a Senior UX Researcher role.
  • Cross-Functional Expertise: Develop a strong understanding of different business functions (Sales, Marketing, CS) by working closely with them, which can open doors to product management or strategy roles.
  • Impactful Contributions: Contribute to a product that has a significant social impact, offering a sense of purpose beyond typical commercial roles.
  • Professional Development: Access to relevant professional education and English learning courses supports continuous learning and career advancement.

📝 Enhancement Note: The growth opportunities are framed around deepening research expertise, potentially moving into leadership, and leveraging the unique intersection of technology and social impact. The emphasis on self-driven learning and contribution suggests that proactive individuals will find ample room for advancement.

🌐 Work Environment

Office Type: Fully Remote. This is a remote-first or remote-friendly organization, with no requirement to be in a physical office location. Office Location(s): While the role is remote in Turkey, the company operates globally with a distributed team based across various countries including Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. This implies a need for comfort working across different time zones and cultures.

Workspace Context:

  • Autonomous Workspace: Employees are expected to set up their own productive home office, with the company providing assistance for furniture and equipment.
  • Digital Collaboration: The primary mode of interaction will be through digital tools (e.g., Slack, Zoom, project management software), necessitating strong virtual communication skills.
  • Global Team Interaction: Opportunities to collaborate with a diverse international team, offering exposure to different perspectives and working styles.
  • Access to Tools: Will have access to necessary research tools, analytics platforms, and AI-assisted applications to perform their job effectively.

Work Schedule:

  • Standard working hours are estimated at 40 hours per week.
  • Flexibility is expected to accommodate asynchronous communication needs across different time zones and to schedule research sessions with participants globally. Core working hours might be defined around a specific region or team overlap.

📝 Enhancement Note: The remote nature of the role requires a high degree of self-discipline and proactive communication. The company's support for home office setup is a significant benefit. Understanding how the team manages asynchronous work and time zone differences will be key to success.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements, particularly end-to-end research ownership and B2C/B2B experience.
  • Hiring Manager Interview: A conversation focused on your background, motivation for applying, understanding of UX research principles, and initial assessment of your fit with the team's collaborative and autonomous culture. Expect questions related to your research philosophy and how you approach complex problems.
  • Practical Assessment/Case Study: This is a critical stage. You may be asked to complete a take-home research exercise or present a detailed case study from your portfolio. This will assess your methodological rigor, analytical skills, synthesis capabilities, and ability to generate actionable insights. The focus will be on how you handle uncertainty, choose methods, and communicate findings.
  • Team/Cross-Functional Interviews: Meetings with potential colleagues (e.g., other researchers, product managers, designers, or representatives from Sales/CS) to evaluate your collaboration style, communication skills, and ability to integrate research findings into the broader product development process.
  • Final Interview: Potentially with a senior leader (e.g., Head of Product) to discuss strategic alignment, long-term vision, and overall fit within the company.

Portfolio Review Tips:

  • Structure for Clarity: Organize your portfolio with clear case studies that follow a logical progression: Problem -> Research Questions -> Methodology -> Process -> Findings -> Recommendations -> Impact.
  • Highlight Ownership: Explicitly state your role and contributions in each project, emphasizing instances where you led initiatives end-to-end. Use phrases like "I designed and executed...", "I synthesized findings and presented...", etc.
  • Showcase Methodological Range: Include examples that demonstrate your versatility in applying different research methods and your rationale for choosing them.
  • Quantify Impact: Whenever possible, include metrics or qualitative evidence of how your research influenced product decisions or outcomes. Even if direct impact is hard to measure, articulate the potential impact and the trade-offs considered.
  • Demonstrate Cross-Functional Collaboration: Detail how you worked with other teams, gathered their input, and communicated your findings to them.
  • Explain Trade-offs: Discuss any constraints (time, budget, participant availability) you faced and how you navigated them, along with the trade-offs you had to make.
  • Conciseness is Key: While comprehensive, ensure your portfolio is easy to navigate and doesn't overwhelm the reviewer. Focus on quality over quantity.
  • Prepare to Discuss: Be ready to walk through your projects in detail, answer in-depth questions about your process, and elaborate on your decision-making.

Challenge Preparation:

  • Understand the "Why": For any hypothetical scenario or take-home task, spend time understanding the underlying business goal or user problem.
  • Methodology Justification: Be prepared to defend your choice of research methods, explaining why they are the most suitable given the context and constraints.
  • Synthesize and Recommend: Focus on turning raw data into clear, actionable insights and concrete recommendations. The "so what?" is crucial.
  • Consider B2B vs. B2C: If the challenge is ambiguous, consider how your approach might differ for B2B (nonprofit) versus B2C (donor) users.
  • AI Tool Integration: Think about how you might leverage AI tools to streamline aspects of the research process, but emphasize how human judgment remains central.

📝 Enhancement Note: The interview process heavily relies on demonstrating practical application of research skills, particularly through portfolio review and case studies. Candidates should prepare to articulate their decision-making process and the impact of their work.

🛠 Tools & Technology Stack

Primary Tools:

  • Research Platforms: Familiarity with tools for conducting interviews and usability testing (e.g., Zoom, Google Meet, Lookback, UserTesting.com).
  • Survey Tools: Proficiency in creating and deploying surveys (e.g., SurveyMonkey, Typeform, Google Forms).
  • AI Tools for Research: Experience using AI assistants for tasks such as note-taking, transcription, theme identification, survey drafting, and summarizing research findings. The company explicitly mentions using these to "speed up ops and synthesis."
  • Recruiting Platforms: Experience using platforms or methods to recruit research participants.

Analytics & Reporting:

  • Product Analytics Tools: Strong ability to read dashboards and reports from tools like PostHog or Tableau (or similar). Understanding how to spot anomalies, track drop-offs, and form hypotheses from data is critical.
  • Data Visualization: While not explicitly stated as a requirement for creating visualizations, understanding how to interpret them is essential.

CRM & Automation:

  • Insights Repository Tools: Experience with tools like Productboard (or similar) for managing and synthesizing research insights is a strong plus.

Other Potential Tools (based on typical UX research environments):

  • Collaboration Suites: Google Workspace (Docs, Sheets, Slides) or Microsoft 365.
  • Project Management Tools: Jira, Asana, Trello, or similar for tracking research initiatives.
  • Design/Prototyping Tools (for context): Familiarity with Figma, Sketch, or Adobe XD can be helpful for understanding design artifacts.

📝 Enhancement Note: The explicit mention of AI tools for research operations and the preference for PostHog/Tableau indicates a modern, data-informed research environment. Candidates should be prepared to discuss their experience with these specific types of tools and be open to adopting new ones.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and representing user needs and constraints in all product decisions, ensuring that user perspectives are prioritized.
  • Data-Informed Decision Making: A strong emphasis on leveraging both qualitative research and quantitative analytics to guide product strategy and validate hypotheses.
  • Collaboration & Transparency: Valuing thoughtful collaboration across teams and maintaining an open, transparent culture where information is shared freely.
  • Impact & Ownership: A focus on driving tangible results and encouraging individuals to take ownership of their initiatives from start to finish.
  • Innovation & Efficiency: A drive to innovate in the fundraising space while continuously seeking ways to improve processes and leverage technology (like AI tools) for greater efficiency.
  • Empathy & Ethics: A core value of approaching users and colleagues with respect, sensitivity, and high ethical standards, particularly given the mission-driven nature of the company.

Collaboration Style:

  • Proactive & Cross-Functional: The role requires actively seeking input from and collaborating with Sales, Customer Success, Marketing, and Analytics teams, acting as a "glue" between these functions and product research.
  • Distributed Team Dynamics: Expect a culture that relies heavily on asynchronous communication, clear documentation, and proactive check-ins to maintain alignment across different time zones and locations.
  • Feedback-Oriented: A culture that likely encourages constructive feedback to foster continuous improvement in both individual contributions and team processes.
  • Shared Knowledge: The expectation to maintain a "research radar" and share insights implies a culture of continuous learning and knowledge dissemination within the product team.

📝 Enhancement Note: The company culture seems to balance a mission-driven approach with a pragmatic, results-oriented mindset. The emphasis on empathy and ethics is particularly noteworthy for a tech company.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing B2C and B2B Research: Effectively switching between understanding the needs and behaviors of individual donors (B2C) and nonprofit organizations (B2B) requires adaptable research approaches and a nuanced understanding of different user contexts.
  • Driving Action from Insights: Ensuring that research findings are not just delivered but are actively understood, debated, and acted upon by product teams and stakeholders, especially in a fast-paced environment.
  • Managing Ambiguity and Autonomy: Operating with "high ownership" and "no hand-holding" means navigating complex problems with limited direct guidance, requiring strong problem-solving skills and self-direction.
  • Integrating AI Tools Effectively: Leveraging AI tools for efficiency while maintaining methodological rigor and human judgment, ensuring that AI enhances rather than compromises research quality.
  • Global User Understanding: Conducting research for a global product requires sensitivity to cultural nuances, language barriers (even within English-speaking contexts), and diverse user behaviors across different regions.
  • Prioritization: With a constant flow of hypotheses and potential research areas from various departments, effectively prioritizing research initiatives to align with business goals is a continuous challenge.

Learning & Development Opportunities:

  • Deepen Methodological Expertise: Opportunity to refine and expand your toolkit of research methods, potentially through formal training or by tackling diverse research challenges.
  • Specialization in Fundraising Tech: Gain in-depth knowledge of the nonprofit sector and the unique user needs within the fundraising technology landscape.
  • Cross-Functional Acumen: Develop a strong understanding of product development, sales, marketing, and customer success operations through close collaboration.
  • Mentorship and Knowledge Sharing: Potential to mentor newer team members or contribute to building the research craft within the organization.
  • Exposure to Global Markets: Gain experience researching user needs and market dynamics across different international regions.
  • Professional Education: Access to relevant professional education and English learning courses directly supports skill enhancement and career progression.

📝 Enhancement Note: The challenges are framed around the complexities of the role and industry, offering opportunities for significant professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

  • Research Philosophy & Approach: "Describe your approach to end-to-end UX research. How do you ensure your research directly informs product decisions and drives business impact?" (Prepare to discuss your process from intake to action, emphasizing ownership and impact).
  • Methodology Selection: "Imagine we're considering launching a new feature for our nonprofit clients to manage donor communications. What research methods would you consider, and how would you choose the most appropriate ones given a tight deadline and limited budget?" (Be ready to discuss trade-offs, justify your choices, and potentially suggest hybrid approaches).
  • Collaboration & Influence: "How do you proactively gather insights from Sales, Customer Success, or Support? Describe a time you used insights from these teams to shape your research questions or influence a product decision." (Prepare a STAR method example highlighting your cross-functional collaboration and influencing skills).
  • Data & Qualitative Integration: "How do you combine product analytics data with qualitative user feedback to build a comprehensive understanding of a user problem or opportunity?" (Discuss how you'd use tools like PostHog or Tableau alongside interviews/usability tests).
  • Ethical Considerations: "Our users are nonprofits and donors doing good work. How does this influence your approach to research, particularly regarding empathy and ethical practice?" (Highlight your commitment to respectful and sensitive user interactions).

Company & Culture Questions:

  • "What interests you about Fundraise Up and our mission to empower nonprofits?" (Research company values, recent news, and the product's impact).
  • "How do you see yourself fitting into a distributed, autonomous team environment?" (Discuss your experience with remote work, asynchronous communication, and self-management).
  • "How do you stay updated on UX research best practices and new methodologies, especially regarding AI tools?" (Show your commitment to continuous learning and staying current).

Portfolio Presentation Strategy:

  • The "So What?" is Key: For each case study, focus on the insights derived and the concrete recommendations made. Clearly articulate the problem, your approach, and the impact of your work.
  • Tell a Story: Frame your projects as narratives with a clear beginning (the problem/hypothesis), middle (your research process), and end (the solution/recommendation and its outcome).
  • Quantify When Possible: If you have metrics on how your research improved conversion, reduced drop-offs, or increased satisfaction, present them clearly. If not, discuss the potential impact and the rationale.
  • Highlight Your Role: Be explicit about your contributions. Use "I" statements to show your ownership and leadership within the project.
  • Address Challenges & Trade-offs: Discuss any obstacles you faced and how you overcame them, or the compromises you had to make. This demonstrates problem-solving and realistic execution.
  • Prepare for Q&A: Anticipate detailed questions about your methodology, decision-making, and the specific outcomes of your research.

Challenge Preparation:

  • Deconstruct the Prompt: Break down any hypothetical research task into its core components: What is the business goal? Who are the target users? What is the key uncertainty?
  • Outline Your Plan: Quickly sketch out your proposed research plan, including objectives, target audience, key questions, primary method(s), and expected deliverables.
  • Justify Your Choices: Be ready to explain why you chose specific methods, how you'd recruit participants, and what potential challenges you foresee.
  • Focus on Actionability: Emphasize how your proposed research would lead to actionable insights and inform product decisions.

📝 Enhancement Note: Preparation should focus on demonstrating autonomy, methodological rigor, analytical skills, and the ability to translate research into tangible business outcomes, especially within B2B and B2C contexts.

📌 Application Steps

To apply for this UX Researcher position:

  • Submit your application through the provided link on Greenhouse.
  • Portfolio Customization: Tailor your resume and portfolio to highlight your end-to-end research experience, proficiency in both B2C and B2B contexts, and your ability to manage research logistics autonomously. Showcase specific examples of how you've used analytics and collaborated cross-functionally.
  • Resume Optimization: Ensure your resume clearly outlines your experience with various research methodologies, your familiarity with analytics tools (mentioning PostHog/Tableau if applicable), and any experience with AI tools for research efficiency. Use keywords from the job description to align with ATS scanning.
  • Prepare Your Narrative: Have a clear, concise story ready about why you're interested in Fundraise Up, your passion for UX research, and how your skills align with the role's emphasis on high ownership and driving impact.
  • Research Fundraise Up: Familiarize yourself with Fundraise Up's mission, product, target audience (nonprofits and donors), and company culture. Understand their values and how they operate as a global, distributed team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have proven experience in end-to-end research with a strong methodological toolkit. Fluency in English and the ability to work with analytics tools are also required.