UX Enabling Specialist_ PT

📍 Job Overview

Job Title: UX Enabling Specialist Company: Bosch Group Location: Shanghai, Shanghai, China Job Type: Full-time Category: UX Research & Enablement (GTM Operations Support) Date Posted: October 27, 2025 Experience Level: 10+ Years Remote Status: On-site

🚀 Role Summary

• Empowering product teams within the Power Tools division to adopt user-centric methodologies and conduct qualitative user research.
• Facilitating the independent execution of user surveys and questionnaires by product teams, providing essential training and analytical support.
• Establishing robust user knowledge hubs to centralize and disseminate valuable user insights across the organization.
• Collaborating with IT to develop and implement AI-supported tools for enhanced interview and analysis processes, driving operational efficiency.
• Strategically categorizing product projects based on their user research needs, optimizing resource allocation and research focus.

📝 Enhancement Note: This role, while titled "UX Enabling Specialist," has significant operational components. It focuses on enabling other teams to perform UX research, acting as a force multiplier for user-centricity within the product development lifecycle. This is crucial for Go-To-Market (GTM) operations, ensuring that product strategies are deeply informed by user needs, which directly impacts market adoption and revenue. The emphasis on training, process, and tool development positions this as a strategic operations support function.

📈 Primary Responsibilities

• Develop and deliver comprehensive training programs to equip product teams with the skills to independently conduct qualitative user surveys and questionnaires.
• Provide ongoing support to product teams in designing effective questionnaires and analyzing interview data to extract actionable user insights.
• Architect and manage user recruiting processes to build and maintain accessible user pools for research initiatives.
• Design, implement, and maintain user knowledge hubs, ensuring that valuable research findings are systematically stored, organized, and readily accessible to relevant stakeholders.
• Partner with the IT department to research, develop, and deploy AI-powered tools that streamline interview transcription, analysis, and insight generation.
• Implement a systematic process for categorizing and prioritizing product development projects based on their user research requirements, ensuring efficient allocation of enablement resources.
• Conduct qualitative user research on a project basis, in close collaboration with Product Management and Design teams, to supplement team capabilities when necessary.
• Coordinate the annual market research request process, liaising with the central market research team to align efforts and leverage broader organizational insights.

📝 Enhancement Note: The core responsibilities highlight a strong focus on process development, training delivery, and system implementation, all critical functions within operations. The role bridges UX research with operational enablement, aiming to scale user insights efficiently across a large organization.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in UX Research, Market Research, Applied Ethnography, Psychology, or a closely related field. This foundational education is essential for understanding research methodologies and human behavior.

Experience:

• A minimum of 10 years of progressive professional experience specifically within UX research, qualitative research, or market research roles.
• Demonstrated experience in a multinational corporate environment, understanding the complexities of global operations and diverse stakeholder needs.
• Preferably, experience in product development, particularly with hardware products, to better understand the context and challenges faced by the Power Tools division.

Required Skills:

• UX Research Methodologies: Deep expertise in designing and conducting qualitative user research, including user surveys, questionnaires, and in-depth interviews.
• User Recruiting & Management: Proven ability to establish and manage efficient processes for user recruitment and panel management.
• Qualitative Data Analysis: Strong skills in analyzing qualitative data from interviews and surveys to identify themes, patterns, and actionable insights.
• Training & Enablement: Excellent ability to train and mentor non-researchers, enabling them to conduct basic user research effectively.
• Stakeholder Management: Exceptional interpersonal and communication skills to effectively manage relationships with Product Management, Design, IT, and other cross-functional teams.
• Communication Skills: Advanced English proficiency for clear and effective communication with international stakeholders is a mandatory requirement.
• Process Development: Ability to design, document, and implement new processes for user research enablement and knowledge sharing.

Preferred Skills:

• AI Tool Integration: Familiarity with AI-driven tools for interview analysis, transcription, or sentiment analysis, and a collaborative mindset towards their development.
• Product Development Knowledge: Understanding of the hardware product development lifecycle, enabling better contextualization of user research findings.
• Market Research Coordination: Experience in coordinating larger market research initiatives and understanding their strategic importance.
• Knowledge Management Systems: Experience in setting up and managing knowledge repositories or insight hubs.

📝 Enhancement Note: The "10 years+" experience requirement and the emphasis on multinational corporate experience suggest a senior-level role requiring significant strategic input and the ability to influence across departments. The preferred product development expertise is a key differentiator for candidates looking to excel in this specific division.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Research Enablement: Showcase instances where you've successfully trained or enabled non-research teams to conduct user research, detailing the process, challenges, and outcomes.
• Examples of User Survey/Questionnaire Design: Provide samples of user surveys or questionnaires you've designed, highlighting your approach to question formulation and data collection strategy.
• User Insight Repository Examples: If possible, demonstrate how you've organized and presented user insights to make them accessible and actionable for product teams. This could be through dashboards, reports, or knowledge base structures.
• Demonstration of Process Improvement: Include specific examples of how you've improved research processes or tool utilization to increase efficiency or data quality.

Process Documentation:

• Candidates are expected to demonstrate a strong ability to document and standardize processes. This includes the workflow for training product teams, setting up user recruitment, managing insight repositories, and coordinating research requests. Evidence of clear, concise process documentation in previous roles will be highly regarded.

📝 Enhancement Note: For a role focused on "enabling," a portfolio that clearly articulates the candidate's ability to transfer knowledge, build scalable processes, and create accessible systems for user insights is paramount. This goes beyond just conducting research to demonstrating the ability to operationalize research practices.

💵 Compensation & Benefits

Salary Range: Given the location (Shanghai, China), the extensive experience requirement (10+ years), and the specialized nature of the role within a multinational corporation like Bosch, a competitive salary is expected. Based on industry benchmarks for senior UX/Market Research leads and enablement specialists in major Chinese cities, the estimated annual salary range for this position is likely between ¥450,000 to ¥750,000 CNY. This estimate considers the cost of living in Shanghai, the demand for experienced professionals in specialized roles, and the typical compensation structures within large, established tech/manufacturing companies.

Benefits:

• Comprehensive Health Insurance: Including medical, dental, and vision coverage for employees and potentially dependents.
• Retirement Savings Plan: Contributions to a local pension or provident fund, aligning with Chinese labor laws.
• Paid Time Off: Generous annual leave, sick leave, and public holidays as per local regulations and company policy.
• Professional Development: Opportunities for further training, workshops, and conferences related to UX, market research, AI tools, and project management.
• Employee Assistance Program (EAP): Support services for personal and professional well-being.
• Performance Bonuses: Potential for annual bonuses based on individual and company performance.
• Relocation Assistance: For candidates relocating to Shanghai, support may be provided.

Working Hours: The standard working hours for this full-time position are typically 40 hours per week, Monday to Friday. While adherence to a standard schedule is expected, there may be flexibility required to accommodate international stakeholder time zones and critical project deadlines, a common characteristic of roles involving global collaboration and operations.

📝 Enhancement Note: The salary estimate is based on research of senior-level UX/Market Research roles in Shanghai, China, factoring in the 10+ years of experience and the strategic enablement aspect of the role. Benefits are typical for multinational corporations operating in China.

🎯 Team & Company Context

🏢 Company Culture

Industry: The Bosch Group operates across multiple sectors, including Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. This role specifically supports the Power Tools division, a significant player in the professional and consumer tool market. The industry context implies a focus on tangible products, innovation, and a strong emphasis on quality and reliability.

Company Size: Bosch is a global conglomerate with a very large employee base (over 400,000 employees worldwide). This scale means extensive resources, established processes, and opportunities for cross-functional collaboration and career development within a vast organization. For operations professionals, this translates to working within structured frameworks and potentially impacting a significant portion of the business.

Founded: Founded in 1886, Bosch has a long history of innovation and technological advancement. This legacy suggests a culture that values expertise, long-term vision, and a commitment to quality, which can translate into a stable yet forward-thinking operational environment.

Team Structure:

• The role likely sits within a Product Area or a central UX Research/Design function supporting multiple product teams within the Power Tools division.
• Reporting structure will likely be to a Head of UX Research, Design Lead, or potentially a Product Management/Operations lead responsible for user enablement.
• Cross-functional collaboration is a cornerstone of this role, requiring close partnerships with Product Management, Engineering, IT, Marketing, and the central Market Research team.

Methodology:

• Data-Driven Insights: A strong emphasis on leveraging user data and research findings to inform product decisions and strategies.
• Process Optimization: Continuous effort to refine and improve the processes by which product teams access and utilize user insights.
• Collaboration & Knowledge Sharing: Fostering a culture where knowledge is shared openly and teams work together to achieve common goals.

Company Website: https://www.bosch.com/

📝 Enhancement Note: The scale and history of Bosch suggest a structured and process-oriented environment. The role's success will hinge on navigating this structure effectively while driving user-centric practices.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a senior specialist or lead level, requiring a deep understanding of UX research principles and a proven track record in enablement and process development. It is not a pure management role but one of significant influence and expertise. The "10+ years" experience requirement signifies a subject matter expert capable of shaping operational practices.

Reporting Structure: The UX Enabling Specialist will likely report to a senior leader within the UX, Design, or Product organization. This leader will provide strategic direction and oversee the impact of enablement initiatives. Collaboration will be broad, extending to product managers, designers, and IT professionals across various product development streams.

Operations Impact: The core impact of this role is to democratize user research, making it a scalable and integrated part of the product development lifecycle. By enabling product teams, this specialist directly influences the user-centricity of Bosch's Power Tools, leading to more relevant products, improved customer satisfaction, increased market adoption, and ultimately, enhanced revenue and profitability. This role operationalizes user feedback for business success.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven research tools, advanced qualitative analysis techniques, or specific areas of user behavior relevant to power tools.
• Leadership: Transition into a management role overseeing a team of UX researchers or enablement specialists, or leading larger strategic UX initiatives.
• Cross-Divisional Impact: Apply enablement strategies to other Bosch divisions, leveraging proven methodologies across the wider organization.
• Strategic Operations: Move into broader GTM operations or product strategy roles where user insight integration is a key focus.

📝 Enhancement Note: The growth path emphasizes both deep functional expertise and potential leadership in operations or product strategy, leveraging the unique blend of UX and process enablement.

🌐 Work Environment

Office Type: This is an on-site role in Shanghai, suggesting a corporate office environment. Bosch offices typically offer modern facilities designed for collaboration and productivity.

Office Location(s): Shanghai, China. This major metropolitan hub provides access to a large talent pool and a dynamic business environment. Specific office details would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: The environment likely includes meeting rooms, project spaces, and potentially open-plan areas designed to foster interaction and teamwork among product teams and support functions like UX.
• Technology Access: Access to standard corporate IT infrastructure, including necessary software licenses for research tools, communication platforms, and internal systems.
• Team Interaction: Frequent opportunities to interact with product managers, designers, engineers, and IT specialists, crucial for understanding their needs and delivering effective enablement.

Work Schedule: The standard 40-hour work week is expected. However, given the global nature of Bosch and the need to coordinate with international stakeholders and potentially conduct research at various times, a degree of flexibility might be required. This flexibility should be viewed as an operational necessity rather than a lack of structure.

📝 Enhancement Note: The on-site requirement in a global hub like Shanghai indicates a need for strong in-person collaboration skills and the ability to navigate a structured corporate environment.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.
2. Hiring Manager Interview: In-depth discussion with the hiring manager focusing on experience, operational approach, and understanding of UX enablement.
3. Technical/Skills Assessment: This may involve a case study, a portfolio review, or a presentation demonstrating your ability to design research, analyze data, or train others. Expect practical scenarios related to enabling product teams.
4. Team/Stakeholder Interviews: Meetings with key cross-functional partners (e.g., Product Management, Design, IT) to evaluate collaboration style and ability to integrate into the existing team dynamics.
5. Final Interview: Potentially with a senior leader, focusing on strategic thinking, long-term vision, and alignment with Bosch's values.

Portfolio Review Tips:

• Focus on Enablement: Clearly articulate how your work has empowered others. Use metrics to show the impact of your enablement efforts (e.g., number of teams trained, increase in research adoption, improvement in insight quality).
• Process-Centricity: Showcase your ability to design, document, and scale processes. Detail the steps involved in your enablement programs and how they were implemented.
• Tool Agnosticism (with AI focus): While demonstrating proficiency with existing tools, emphasize your adaptability and willingness to explore and help develop new AI-supported solutions.
• Problem/Solution/Outcome: Structure your case studies to clearly define the problem (e.g., product teams lacking UX skills), your solution (your enablement program/tools), and the measurable outcomes (improved product-market fit, user satisfaction).
• Stakeholder Communication: Be prepared to discuss how you communicated research findings and the value of UX enablement to various stakeholders, from engineers to senior management.

Challenge Preparation:

• Expect a practical challenge, possibly involving designing a training module outline for a specific product team, outlining a user recruitment strategy for a new product, or analyzing a hypothetical set of qualitative data.
• Prepare to articulate your decision-making process, highlighting efficiency, scalability, and user-centricity.
• Be ready to discuss how you would collaborate with IT to develop AI tools, focusing on practical implementation and potential benefits.

📝 Enhancement Note: The emphasis on "enabling" and process development suggests that interviewers will look for candidates who can demonstrate scalability and strategic impact beyond individual research contributions.

🛠 Tools & Technology Stack

Primary Tools:

• Survey Platforms: Experience with tools like SurveyMonkey, Qualtrics, Typeform, or similar platforms for creating and distributing user questionnaires.
• User Interview Tools: Familiarity with platforms for remote interviews such as Zoom, Microsoft Teams, Google Meet, or specialized UX research platforms like UserTesting.com, Lookback.
• Knowledge Management Systems: Experience with platforms for organizing and sharing insights, such as Confluence, Notion, Guru, or internal Bosch knowledge bases.
• Collaboration Tools: Proficiency in tools like Jira, Asana, Trello for project tracking and workflow management, and Slack or Microsoft Teams for communication.

Analytics & Reporting:

• Qualitative Analysis Software: Familiarity with tools that aid in analyzing qualitative data, such as NVivo, Dovetail, or even advanced Excel/Google Sheets functions for coding and theme identification.
• Data Visualization Tools: Basic understanding of how to present insights visually, potentially using tools like Tableau, Power BI, or even advanced PowerPoint/Google Slides features.

CRM & Automation:

• While not a direct CRM role, understanding how UX insights can feed into CRM strategies or product development processes that interact with customer data management is beneficial.
• Interest in and potential collaboration on AI and automation tools for research analysis is a key aspect.

📝 Enhancement Note: Proficiency in standard UX research tools is expected, but the role also emphasizes an innovative approach to leveraging AI for research efficiency, suggesting a forward-thinking and adaptable technical skillset.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep commitment to understanding and serving the needs of the end-user, ensuring that user insights drive product decisions.
• Efficiency & Scalability: A drive to create processes and tools that allow user research to be conducted efficiently and scaled across many product teams.
• Collaboration & Partnership: Valuing teamwork and strong cross-functional relationships to achieve shared goals, particularly with Product Management, Design, and IT.
• Data-Driven Decision Making: Relying on robust user data and research findings to inform strategy and product development.
• Pragmatism & Can-Do Attitude: A balanced approach that prioritizes practical solutions and a proactive, problem-solving mindset.

Collaboration Style:

• Proactive Engagement: Actively seeking out product teams and understanding their research needs.
• Empowerment-Focused: Guiding and supporting teams rather than solely performing research for them.
• Knowledge Sharing Culture: Encouraging the open exchange of user insights and best practices within the organization.
• Feedback Integration: Open to receiving and acting on feedback to continuously improve enablement programs and tools.

📝 Enhancement Note: The "can-do attitude" and "balance professionalism and pragmatism" mentioned in the qualifications highlight a desire for proactive, solution-oriented individuals who can navigate complex corporate environments effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Research Across Diverse Teams: Enabling a large number of product teams, each with varying levels of research maturity and differing needs, requires robust, adaptable processes.
• Driving Adoption of New Methods/Tools: Convincing teams to adopt new research practices or AI-supported tools may require strong change management and communication skills.
• Balancing Enablement with Direct Research: Determining the right balance between empowering teams and conducting direct research for critical projects can be a strategic challenge.
• Measuring Impact: Quantifying the ROI of UX enablement and the impact of user insights on product success can be complex but is crucial for demonstrating value.

Learning & Development Opportunities:

• AI in Research: Deep dive into the application of AI and machine learning in UX and market research, potentially contributing to the development of proprietary tools.
• Advanced Qualitative Techniques: Further training in specialized qualitative research methods and analytical approaches.
• Cross-Functional Leadership: Developing skills in leading initiatives that span multiple departments and influence product strategy.
• Global Operations Exposure: Gaining deeper understanding of operations within a large, multinational corporation.

📝 Enhancement Note: The challenges are framed around operational scaling, adoption, and impact measurement, aligning with the core functions of an operations role. Growth opportunities are geared towards deepening expertise in cutting-edge areas and expanding leadership influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully enabled a non-research team to conduct user research. What was your process, what challenges did you face, and what was the outcome?" (Focus on your enablement methodology, training approach, and impact measurement.)
• "How would you design a system for categorizing product projects based on their user research needs? What criteria would you use?" (Demonstrate your strategic thinking and process design capabilities.)
• "Imagine a product team is struggling to analyze qualitative interview data. How would you support them, and what tools or techniques would you recommend?" (Showcase your analytical skills and ability to provide practical guidance.)

Company & Culture Questions:

• "What do you know about Bosch and its Power Tools division? How do you see user research contributing to our success in this market?" (Research Bosch's market position, competitors, and recent product launches in power tools.)
• "How would you balance the 'can-do attitude' with the need for rigorous research methodologies in a large corporate environment like Bosch?" (Discuss your approach to pragmatism and professionalism.)
• "Describe your experience working in a multinational setting. How do you handle communication and collaboration with diverse, international stakeholders?" (Highlight your cross-cultural communication and stakeholder management skills.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, your intervention (enablement, process, tool), and the quantifiable results.
• Highlight Scalability: Emphasize how your solutions were designed to be scalable and repeatable for other teams.
• Show, Don't Just Tell: Use visuals (screenshots, diagrams, anonymized data examples) to illustrate your processes, tools, and findings.
• Focus on Impact: Clearly articulate the business value generated by your enablement efforts (e.g., faster time-to-market, improved product-market fit, reduced development risk).
• Address AI/IT Collaboration: Be prepared to discuss your vision for how AI tools can enhance research operations and how you'd collaborate with IT to achieve this.

📝 Enhancement Note: Interview preparation should focus on demonstrating an operational mindset: how to scale, how to enable, how to process, and how to measure impact, all within the context of user research.

📌 Application Steps

To apply for this UX Enabling Specialist position:

• Submit your application through the Bosch Group careers portal via the provided link.
• Tailor Your Resume: Highlight experience in UX research enablement, training delivery, process development, stakeholder management, and any experience with AI tools or knowledge management systems. Quantify achievements wherever possible.
• Prepare Your Portfolio: Select 2-3 strong case studies that best demonstrate your ability to enable product teams, design scalable research processes, and analyze qualitative data. Focus on clarity, impact, and your operational approach.
• Research Bosch: Familiarize yourself with Bosch Group's mission, values, and the Power Tools division's product lines and market position. Understand their commitment to quality and innovation.
• Practice Your Pitch: Be ready to articulate your understanding of the role's operational significance and how your skills can drive user-centricity and efficiency within the product development lifecycle.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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