UX Designer:in für tomedo®

📍 Job Overview

Job Title: UX Designer:in für tomedo®

Company: zollsoft GmbH

Location: Jena, Thüringen, Germany (and other specified German cities)

Job Type: Full-time / Part-time

Category: Technology / Software / Art & Design

Date Posted: April 17, 2026

Experience Level: 5-10 years

Remote Status: Remote OK (with options for co-working spaces)

🚀 Role Summary

• Drive the enhancement of the tomedo® practice management system by focusing on stability and customer satisfaction, with a specific emphasis on the Telematics Infrastructure (TI) domain.

• Conduct direct customer interactions through interviews and usability tests to gather data-driven insights for improving user experience and informing design decisions.

• Develop comprehensive design concepts, from initial wireframes to interactive click-prototypes and high-fidelity designs, ensuring both aesthetic appeal and functional user-friendliness.

• Optimize UI components with meticulous attention to detail to maintain software consistency, modernity, and overall appeal.

• Foster close collaboration with development teams, product managers, and other stakeholders to ensure designs are technically feasible and compliant with legal requirements.

• Engage in deep problem-solving before proposing solutions and advise the team on prioritization and strategic direction.

• Work remotely 100% or utilize co-working spaces in Erfurt, Leipzig, Berlin, and Hamburg.

📝 Enhancement Note: While the job title is "UX Designer," the responsibilities and required experience, particularly regarding "highly regulated and very technical topics" and "Telematics Infrastructure (TI)," suggest a role that bridges UX design with a strong understanding of complex, regulated software environments. The emphasis on legal compliance and technical implementation indicates a need for a designer who can translate intricate requirements into user-friendly interfaces within a specific industry context (healthcare software). The "5 years of experience" requirement positions this as a mid-to-senior level role. The minimum of 30 hours for part-time employment is a key detail for candidates considering flexible arrangements.

📈 Primary Responsibilities

• Lead user research initiatives, including customer interviews and usability testing, to gather qualitative and quantitative data on user behavior and needs.

• Translate research findings into actionable design recommendations and data-driven design decisions that enhance the overall user experience of tomedo®.

• Create and iterate on user flows, wireframes, interactive prototypes, and high-fidelity visual designs for new features and existing functionalities.

• Evolve and maintain component-based design systems to ensure UI consistency, scalability, and efficiency across the tomedo® platform.

• Collaborate effectively with product managers to define product requirements and with software developers to ensure the accurate and efficient implementation of designs.

• Conduct design reviews and provide constructive feedback to team members and stakeholders to uphold design quality and strategic alignment.

• Stay abreast of industry trends, best practices in UX/UI design, and relevant regulatory changes (e.g., Telematics Infrastructure) to inform design strategies.

• Advocate for the user throughout the product development lifecycle, ensuring their needs are central to design and strategic planning.

• Contribute to product discovery efforts by identifying user pain points and opportunities for innovation.

📝 Enhancement Note: The emphasis on "data-driven design decisions," "product discovery principles," and "prioritization and strategy" indicates that this role requires more than just visual design execution. The candidate is expected to be a proactive contributor to product strategy, using research and analytical skills to influence the product roadmap and prioritize development efforts. The mention of "Telematics Infrastructure (TI)" and "legal requirements" highlights a need for a designer familiar with regulated industries, likely healthcare in this context.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in UX Design, with a preference for experience within the software industry, especially in agile environments dealing with highly regulated and technical subject matter.

Required Skills:

• Deep understanding of UX principles based on theory and scientific research.

• Expertise in conducting UX research, including user interviews and usability testing.

• Proficiency in creating wireframes, click-prototypes, and high-fidelity designs.

• Experience with component-based design systems and their development.

• Familiarity with product discovery principles and deriving valuable insights.

• Mastery of design and research tools (specific tools not listed, but proficiency expected).

• Experience with design-to-code processes.

• Strong analytical thinking and structured problem-solving abilities.

• Excellent communication skills, with the ability to clearly articulate and justify design decisions.

Preferred Skills:

• Experience with AI prototyping techniques.

• Familiarity with the Telematics Infrastructure (TI) domain or similar regulated technical environments.

• Experience working in highly regulated industries, such as healthcare.

• Understanding of agile development methodologies.

📝 Enhancement Note: The requirement for fluent German is critical and explicitly stated as "zwingend notwendig" (absolutely necessary). The combination of "highly regulated and very technical topics" and the "Telematics Infrastructure (TI)" implies that experience in the healthcare IT sector or similar compliance-heavy fields would be a significant advantage, even if not explicitly listed as a mandatory skill. The mention of "design-to-code processes" and "AI prototyping" suggests a forward-thinking approach to design tools and workflows.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrable examples of user research methodologies applied to solve specific user problems.

• Case studies showcasing the design process from problem definition, ideation, wireframing, prototyping, to final high-fidelity designs.

• Evidence of successful UI component optimization and contributions to design systems.

• Projects that highlight data-driven design decisions and their impact on user experience metrics.

Process Documentation:

• Showcase of how you approach and document the UX design process, from initial concept to final implementation.

• Examples of how you have used research findings to inform and iterate on design solutions.

• Documentation of your experience with design systems, including their creation or contribution to existing ones.

• Examples of how you have ensured designs meet technical feasibility and legal compliance requirements.

📝 Enhancement Note: Given the emphasis on data-driven decisions, customer interaction, and collaboration with developers and product managers, a portfolio should clearly illustrate the candidate's entire design process. It needs to go beyond just showcasing visual design and demonstrate how research, analysis, and collaboration contribute to successful product outcomes. Specific examples related to complex or regulated software would be highly beneficial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Super Team and flat hierarchies

• Job Crafting / Individual work design

• Flexible working hours

• Professional development opportunities

• Home office / Mobile working (100% remote possible)

• Team Events (e.g., beach volleyball, BBQs, cooking nights, paddling tours)

• Promotion of physical and psychological health (e.g., Yoga, back training, mental health courses)

• Company pension scheme (Betriebliche Altersvorsorge)

• Company health insurance (Betriebliche Krankenversicherung)

• Job bike leasing / Jobrad

• Hardware leasing

• Employee discounts

• Childcare subsidy (Kita-Zuschuss)

• Recreation allowance (Erholungsbeihilfe)

• Meal subsidy (Essenszuschuss)

• Travel allowance (Fahrtkostenzuschuss)

Working Hours:

• Full-time or Part-time (minimum 30 hours per week preferred).

• Flexible working hours are offered.

📝 Enhancement Note: The extensive list of benefits provided by zollsoft GmbH is a significant draw. For a UX Designer role, benefits like "Job Crafting/individual work design," "Flexible working hours," "Home office/Mobile working," and "Professional development" are particularly relevant. The health and wellness programs and the opportunity to work abroad also add considerable value. The salary estimate is based on typical German market rates for experienced UX professionals in tech companies, adjusted for the comprehensive benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Software / Technology (Specifically, practice management software for medical professionals).

Company Size: Over 600 employees. This indicates a stable, established company with a significant market presence, likely offering structured career paths and robust resources, while still retaining a startup-like atmosphere.

Founded: Over 10 years ago. This suggests a company that has successfully navigated market changes, demonstrating resilience and a proven business model, while maintaining an agile and innovative spirit.

Team Structure:

• The UX Designer will be part of a team that includes developers and product managers, indicating a cross-functional product development environment.

• The company culture is described as open, ambitious, customer-oriented, and fun, with a "startup atmosphere" despite its size.

Methodology:

• Agile development environment.

• Strong emphasis on customer orientation and customer satisfaction as drivers for product development.

• Data-driven decision-making for design and strategy.

• Focus on problem-solving before solutioning.

• Collaboration is key, with close interaction between design, product, and engineering.

Company Website: https://www.zollsoft.de/ (Implied from domain_derived)

📝 Enhancement Note: The company's size (over 600 employees) and founding date (over 10 years ago) suggest a mature organization that has likely developed established processes and a strong market position. However, the explicit mention of a "startup atmosphere" and "flat hierarchies" indicates that they aim to retain agility and innovation. For a UX Designer, this blend suggests opportunities to influence product direction and work within a dynamic, collaborative setting. The "healthcare software" industry context is crucial, implying specific user needs and regulatory considerations.

📈 Career & Growth Analysis

Operations Career Level: Mid to Senior level UX Designer. The requirement for 5+ years of experience and the expectation to lead research, influence strategy, and work with complex, regulated domains place this role beyond an entry-level or junior position.

Reporting Structure: The UX Designer will collaborate closely with developers and product managers. While a direct reporting manager isn't specified, it's likely they would report into a Head of Product, Design Lead, or a similar managerial role within the product or technology department. The flat hierarchy suggests direct access to decision-makers.

Operations Impact: The UX Designer's work directly impacts the stability, customer satisfaction, and usability of the tomedo® practice management system, a critical tool for healthcare professionals. Their contributions are vital for user adoption, efficiency, and maintaining compliance in a regulated market, thereby influencing the company's success and market position.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like UX research for regulated industries, design systems, or advanced prototyping techniques.

• Leadership Potential: Progress towards a Senior UX Designer, Lead UX Designer, or even a Product Design Manager role, mentoring junior designers and shaping design strategy.

• Cross-functional Development: Gain deeper insights into product management, software development processes, and the specific regulatory landscape of healthcare IT.

• Job Crafting: The company offers "Job Crafting/individual work design," allowing the candidate to shape their role and focus areas over time based on their strengths and interests within the operations of the product.

📝 Enhancement Note: The "Job Crafting" benefit is a strong indicator of a company that supports employee-driven growth and role evolution. For a UX Designer, this could mean opportunities to specialize in areas like accessibility, interaction design for complex workflows, or even contribute to product strategy more formally over time. The "Auslandsarbeit" (work abroad) benefit also opens up unique growth avenues.

🌐 Work Environment

Office Type: The company offers a hybrid work model. Employees can work 100% from home or utilize co-working spaces in several German cities (Erfurt, Leipzig, Berlin, Hamburg). This provides significant flexibility.

Office Location(s):

• Primary: Jena, Thüringen, Germany (likely headquarters or a significant office).

• Co-working Spaces Available: Erfurt, Leipzig, Berlin, Hamburg.

• Other Listed Locations: Stuttgart, Frankfurt am Main, Düsseldorf, Hannover. While not explicitly stated as co-working spaces, these might represent other office locations or areas where employees reside and work remotely.

Workspace Context:

• Remote-First Culture: The option for 100% home office suggests a well-established remote work infrastructure and culture.

• Collaborative Environment: Despite remote work, the emphasis on team events and flat hierarchies implies opportunities for meaningful interaction and collaboration.

• Tools and Technology: While specific tools aren't listed, the role requires proficiency in design and research tools, potentially including design software, prototyping tools, and collaboration platforms.

Work Schedule:

• Flexible working hours are standard.

• A minimum of 30 hours per week is preferred for part-time roles.

• The role involves working with "highly regulated and very technical topics," which may necessitate focused periods of deep work and attention to detail.

📝 Enhancement Note: The flexibility offered by 100% remote work or access to co-working spaces is a significant advantage. For a UX Designer, having the option to work from home can facilitate deep focus, while co-working spaces can provide social interaction and a dedicated work environment. The mention of multiple cities where co-working spaces are available suggests a geographically distributed team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application: Submit a comprehensive application including a cover letter, CV, and relevant certificates (school, training, university, employment).

• Screening: The recruiting team will review applications.

• Interviews: Likely a multi-stage process involving:

  • Recruiting Team/HR Interview: To assess cultural fit, motivation, and basic qualifications, and answer initial questions.
  • Hiring Manager/Team Interview: To delve deeper into UX skills, experience, and problem-solving approaches. This may include a discussion about past projects.
  • Portfolio Presentation/Case Study: A crucial step where candidates present their work, demonstrate their design process, and explain their decision-making. This will likely focus on how they tackle complex problems, conduct research, and collaborate.
  • Technical/Skills Assessment: Potentially a practical exercise or a more in-depth discussion about specific design tools, methodologies, or challenges related to the Telematics Infrastructure.
  • Final Interview: May involve senior leadership or key stakeholders to confirm fit and discuss final terms.

Portfolio Review Tips:

• Show, Don't Just Tell: Present 2-3 detailed case studies that clearly illustrate your UX process from problem identification to solution.

• Focus on Impact: Quantify the results of your designs wherever possible (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Demonstrate Problem-Solving: Highlight complex challenges you faced and how you used research, ideation, and iteration to overcome them.

• Explain Your Reasoning: Clearly articulate why you made certain design decisions, referencing user research, heuristics, or business goals.

• Tailor to the Role: Emphasize projects that involved complex technical requirements, regulated environments, or software design, if available. Showcase your understanding of UI components and design systems.

• German Language: Be prepared to present your portfolio and discuss your work entirely in German.

Challenge Preparation:

• Anticipate UX Challenges: Be ready for exercises that might involve analyzing a problematic UI, sketching solutions for a new feature, or outlining a research plan for a specific problem.

• Problem Definition: Practice breaking down complex problems into smaller, manageable parts.

• User-Centricity: Always frame your solutions and thought processes around the user's needs and goals.

• Collaboration Scenarios: Prepare to discuss how you would collaborate with developers and product managers, especially when facing constraints or disagreements.

📝 Enhancement Note: The emphasis on "legal requirements" and "Telematics Infrastructure (TI)" suggests that during the portfolio review or a potential case study, candidates might be asked to discuss how they approach designing for compliance and complex technical integrations. The "Design-to-code" and "AI prototyping" skills mentioned in requirements should also be visibly demonstrated or discussed in the portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools is expected. While not specified, common tools include:

  • Figma
  • Sketch
  • Adobe XD
  • InVision
  • Axure RP

• UX Research Tools: Tools for surveys, interviews, and usability testing analysis. Examples might include:

  • UserTesting.com
  • Maze
  • SurveyMonkey
  • Typeform

• Design Systems: Experience with creating, contributing to, or utilizing component-based design systems.

• AI Prototyping: Experience with emerging AI tools for design and prototyping.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the UX Designer role, but an understanding of how the software integrates with or supports CRM functionalities within a practice management system might be beneficial.

📝 Enhancement Note: The job explicitly mentions "Design and Research Tools" mastery, "Design-to-Code processes," and "AI Prototyping." This implies a need for candidates familiar with modern design workflows and emerging technologies. Tools like Figma are highly probable given their industry prevalence for collaborative design and prototyping.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Deep commitment to understanding and serving customer needs, evident in direct customer interaction and data-driven decisions.

• Collaboration: A strong emphasis on teamwork, flat hierarchies, and a cooperative atmosphere, working closely with developers and product managers.

• Innovation & Agility: Maintaining a "startup atmosphere" with ambition and a willingness to adapt and evolve, despite being an established company.

• Quality & Stability: A drive to enhance the practice management system in terms of stability and user satisfaction.

• Detail-Oriented Approach: Meticulous attention to detail in UI component optimization and ensuring functional, user-friendly designs.

Collaboration Style:

• Cross-functional Integration: Working closely with Product Managers for requirements and Developers for implementation, ensuring seamless design handoff and feedback loops.

• Open Communication: Encouraging direct communication, feedback exchange, and a willingness to discuss and justify design choices.

• Problem-Solving Focus: A collective approach to tackling complex challenges before jumping to solutions, involving all relevant stakeholders.

📝 Enhancement Note: The "startup atmosphere" combined with "flat hierarchies" suggests a culture where employees are empowered to take initiative and have a direct impact. The emphasis on "customer orientation" and "stability" indicates a pragmatic approach to product development, balancing innovation with reliability, which is particularly important in regulated industries.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Regulated Environments: Working with complex technical requirements and legal compliance (Telematics Infrastructure) can be challenging, requiring careful attention to detail and adherence to standards.

• Balancing User Needs with Technical Constraints: Effectively translating user insights into designs that are both user-friendly and technically feasible within a regulated software context.

• Remote Collaboration: Maintaining strong team cohesion and effective communication when working remotely 100% of the time.

• Keeping Pace with Technology: Integrating new design tools and methodologies (like AI prototyping) while maintaining the core stability and usability of the software.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to deepen expertise in UX research for regulated industries, human-computer interaction in complex systems, or advanced design system development.

• Industry Exposure: Gaining in-depth knowledge of the healthcare IT sector, particularly concerning the Telematics Infrastructure.

• Design Leadership: Potential to grow into senior or leadership roles, mentoring junior designers and influencing product strategy.

• Job Crafting: The ability to shape one's role and focus areas, allowing for continuous learning and development aligned with personal interests and company needs.

📝 Enhancement Note: The "challenges" section highlights the unique aspects of this role: the intersection of UX design with regulated technical domains. This presents a significant learning opportunity for a designer looking to specialize in a high-demand niche. The "growth opportunities" are directly tied to overcoming these challenges and leveraging the company's supportive culture.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly regulated or technically complex domain. What were the key challenges, and how did you ensure compliance and usability?"

• "Walk us through a UX research project you led. How did you define the problem, recruit participants, conduct the research, and translate findings into actionable design recommendations?"

• "How do you approach prioritizing features or design improvements when faced with limited resources or conflicting stakeholder demands?"

• "Describe your experience with design systems. How do you contribute to their development or ensure consistency when using them?"

Company & Culture Questions:

• "What interests you about zollsoft GmbH and the tomedo® product, particularly in the context of healthcare software?"

• "How do you see your skills contributing to our goal of increasing stability and customer satisfaction?"

• "Describe your ideal team environment and how you contribute to a positive, collaborative culture."

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's goals. Then, detail your process: research, ideation, design iterations, prototyping, testing, and final implementation.

• Highlight Problem/Solution: Clearly articulate the user problem or business challenge and how your design solved it.

• Showcase UX Process: Emphasize your research methods, user flows, wireframes, and the rationale behind your UI decisions.

• Quantify Impact: Present metrics or outcomes that demonstrate the success of your design solutions.

• German Language: Be prepared to present and discuss your entire portfolio in fluent German.

📝 Enhancement Note: Given the company's focus on "Telematics Infrastructure" and "legal requirements," interview questions are likely to probe the candidate's ability to handle complexity, compliance, and technical constraints. The portfolio presentation should explicitly address these aspects, showcasing how the candidate navigates such challenges.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link on the zollsoft GmbH careers page.

• Portfolio Customization: Ensure your portfolio prominently features case studies demonstrating your UX process for complex software, user research, wireframing, prototyping, and UI design. Highlight any experience with regulated industries or technical domains.

• Resume Optimization: Tailor your resume to highlight the 5+ years of experience, specific UX skills (research, design, prototyping), proficiency in German, and any experience with agile methodologies or regulated environments. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and collaboration style. Be ready to present your portfolio in German and discuss specific project details with confidence. Research zollsoft GmbH and the tomedo® product to demonstrate genuine interest.

• Company Research: Familiarize yourself with zollsoft GmbH's mission, culture, and the healthcare software market in Germany. Understand the significance of the Telematics Infrastructure (TI) within this context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.