UX Designer (Remote, Latam) at ITX Corp

📍 Job Overview

Job Title: UX Designer (Remote, Latam) Company: ITX Corp Location: Buenos Aires, Argentina (Remote) Job Type: Other Category: User Experience (UX) Design / Product Design Operations Date Posted: August 15, 2025 Experience Level: Mid-Senior Level (4-6 years) Remote Status: Fully Remote

🚀 Role Summary

This role is central to ITX Corp's client-embedded teams, focusing on the strategic design of intuitive and impactful digital products through a user-centered approach.
The UX Designer will be responsible for translating complex user needs and business goals into elegant, actionable design solutions, requiring strong problem-solving and ambiguity navigation skills.
A core aspect of this position involves close collaboration with cross-functional teams, including developers and product managers, to ensure seamless product development and iterative improvement.
The role demands a proactive, independent work style, emphasizing ownership of tasks and effective time management within dynamic and evolving project environments.

📝 Enhancement Note: While the raw job description is for a UX Designer, the emphasis on client-embedded teams, translating complex requirements into solutions, and collaborating with development and product teams suggests a strong operational component. This role requires not just creative design but also the process discipline to manage projects, gather insights, and ensure successful product implementation, aligning it with operational excellence in product development. The target audience for this enhanced description is operations professionals seeking roles that blend design with strategic execution.

📈 Primary Responsibilities

Champion user needs by conducting comprehensive user research, defining user personas, and advocating for human-centered design principles that directly support overarching business objectives.
Refine and clarify project requirements through close collaboration with diverse stakeholders, effectively uncovering underlying user problems and translating them into clear, actionable design strategies and solutions.
Design with purpose by creating detailed wireframes, interactive prototypes, and high-fidelity UI designs that are both highly functional and visually engaging, ensuring alignment with user experience best practices.
Communicate design decisions effectively and persuasively to a variety of audiences, including technical and non-technical stakeholders, leading productive conversations to drive clarity and consensus on UX solutions.
Work independently and autonomously, taking full ownership of assigned projects, managing time efficiently, and demonstrating a proactive approach in environments where project scope and requirements may evolve or be undefined.
Collaborate cross-functionally with software developers, product managers, and other design team members to ensure the seamless implementation of designed solutions and to drive continuous improvement cycles based on feedback and performance data.
Conduct usability testing sessions and competitive benchmarking analyses to gather critical insights that inform design iterations and product enhancements, ensuring the final product meets user expectations and market standards.
Translate research findings and user insights directly into tangible design strategies and concrete product improvements, demonstrating a data-driven approach to UX design.
Lead client discussions to foster clarity around proposed UX solutions, build confidence in design recommendations, and ensure alignment between user needs and business outcomes.
Actively participate in Agile development ceremonies, including sprint planning and backlog refinement, contributing valuable design perspectives to optimize the development workflow and product roadmap.
Advocate for established design best practices, including accessibility standards and inclusive design principles, ensuring all digital products are usable by the widest possible audience.
Iterate on designs rapidly based on received feedback, evolving project requirements, and performance analytics to ensure the product remains relevant and effective.

📝 Enhancement Note: The responsibilities listed are typical for a mid-level UX Designer. The emphasis on client collaboration, translating requirements, and working in Agile environments points to an operational focus on project delivery and stakeholder management within the design process. The role requires not only design skills but also the ability to manage the design lifecycle efficiently and effectively.

🎓 Skills & Qualifications

Education:

A Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Psychology, or a related field is typically preferred. Equivalent practical experience will also be considered.

Experience:

4–6 years of demonstrable experience in User Experience (UX) and User Interface (UI) design, with a strong preference for candidates who have worked within Agile development environments.
Proven experience working directly with clients or being embedded within client project teams, showcasing an ability to manage client expectations and deliver results in a service-oriented context.
A track record of successfully translating complex business requirements and user needs into intuitive and effective digital product designs.
Experience in managing multiple projects simultaneously, prioritizing tasks effectively, and meeting deadlines in a fast-paced, client-facing environment.

Required Skills:

User Research: Proficiency in various user research methodologies (e.g., interviews, surveys, contextual inquiry) to gather insights into user behavior and needs.
Usability Testing: Experience in planning, conducting, and analyzing usability tests to identify and resolve design issues.
Competitive Benchmarking: Ability to analyze competitor products and market trends to inform design strategies and identify opportunities for differentiation.
Wireframing & Prototyping: Advanced skills in creating low-fidelity wireframes and high-fidelity interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD) to visualize and test design concepts.
UI Design: Strong understanding of visual design principles, typography, color theory, and layout to create aesthetically pleasing and functional user interfaces.
Communication Skills: Exceptional verbal and written communication abilities; strong presentation skills are essential for conveying design concepts and rationales to diverse audiences.
Problem-Solving: Demonstrated ability to analyze complex problems, identify root causes, and develop creative, user-centered solutions.
Agile Methodologies: Familiarity with Agile principles and practices, including participation in Scrum ceremonies and contributing to sprint planning and backlog refinement from a design perspective.
Client Collaboration: Proven experience in effectively collaborating with clients, understanding their business objectives, and managing feedback to deliver successful design outcomes.
English Proficiency: Strong and mandatory proficiency in spoken and written English, essential for effective communication within international client teams.

Preferred Skills:

Accessibility & Inclusive Design: Background or strong understanding of accessibility standards (e.g., WCAG) and principles of inclusive design to ensure products are usable by everyone.
Workshop Facilitation: Ability to design and facilitate design thinking workshops, stakeholder interviews, and brainstorming sessions to drive alignment and generate innovative ideas.
Design Systems: Experience in contributing to or utilizing design systems to ensure consistency and efficiency across multiple products.
Data Analysis: Basic understanding of how to interpret user analytics and performance data to inform design decisions and measure success.

📝 Enhancement Note: The required experience level (4-6 years) and the emphasis on client collaboration, problem-solving in ambiguous environments, and strong English communication skills are key indicators for mid-to-senior level operations-minded professionals. The preferred skills in accessibility and workshop facilitation further highlight the need for process ownership and stakeholder engagement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing a minimum of 4-6 distinct UX/UI design projects is required.
Each project within the portfolio should clearly articulate the problem statement, the user research conducted, the design process followed, and the final solution.
Demonstrations of iterative design, including wireframes, prototypes, and final UI designs, are crucial.
The portfolio must highlight the candidate's ability to simplify complex workflows and solve intricate user problems.
Evidence of collaboration with development teams and consideration for implementation feasibility should be visible.
A strong emphasis on user-centric design principles and how they were applied to achieve project goals is expected.
Projects that showcase experience working directly with clients or in a client-facing capacity are highly valued.

Process Documentation:

The portfolio should include case studies that detail the end-to-end design process, from initial research and ideation through to final design and (if applicable) post-launch analysis.
Candidates are expected to demonstrate their ability to document design decisions and articulate the rationale behind them, particularly in relation to user needs and business objectives.
For projects involving user research and usability testing, evidence of how findings were translated into actionable design improvements is essential.
The ability to showcase user flow diagrams, information architecture maps, or other process-related artifacts that illustrate complex system design is beneficial.
Candidates should be prepared to discuss their personal design process, including how they manage feedback, iterate on designs, and collaborate with team members.

📝 Enhancement Note: For operations-focused roles, a portfolio is critical for demonstrating process management, problem-solving skills, and the ability to deliver tangible results. This section emphasizes the need for candidates to showcase their structured approach to design, their ability to document processes, and their capacity to manage projects from conception to completion, aligning with operational excellence in product development.

💵 Compensation & Benefits

Salary Range:

The stated pay range for the UX Designer role in Latin America is $3,400 to $5,300 USD per month.
📝 Enhancement Note: This range is provided by ITX Corp and is based on market data for the region. The company explicitly states that pay ranges can be adjusted according to local market data in specific Latin American countries, with potential variations of 16% lower or 14% higher than the benchmark. This approach reflects a commitment to market-based pay equity, ensuring compensation is aligned with local economic conditions and industry standards. Candidates should anticipate potential adjustments based on their specific country of residence within Latin America.

Benefits:

Competitive Salary: As outlined above, based on market data and experience.
Remote Work: Fully remote position, offering flexibility and work-life balance.
Flexible Work Hours: While specific hours are not detailed, the remote nature and emphasis on autonomy suggest a degree of flexibility.
Client-Embedded Teams: Opportunity to work with diverse clients and on impactful digital products.
Professional Development: Potential for growth and skill enhancement through working on varied projects and collaborating with international teams.
Transparent Compensation Philosophy: ITX Corp emphasizes equitable, market-based pay, regular compensation reviews, and automatic pay adjustments when benchmarks increase, ensuring fairness and eliminating the need for proactive salary negotiations.

Working Hours:

The standard expectation for a full-time role is approximately 40 hours per week. The remote nature and focus on autonomous work likely allow for some flexibility in structuring these hours, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The detailed explanation of ITX Corp's compensation philosophy is a significant aspect of this role. It highlights a structured, data-driven approach to salary management that aligns with operational best practices in HR and compensation, aiming for fairness and market competitiveness. The provided salary range is specific to LATAM and acknowledges regional variations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services / Consulting Company Size: While not explicitly stated, ITX Corp's mention of a "worldwide team members" and a history dating back to 1997 suggests a moderately sized to large organization with a global presence. This scale implies established processes and a structured approach to operations. Founded: 1997. This long history indicates stability, established operational methodologies, and significant experience in the IT consulting sector.

Team Structure:

Client-Embedded Model: Designers are integrated into client-specific teams, working alongside client personnel and other ITX consultants. This requires adaptability and strong interpersonal skills.
Cross-Functional Collaboration: Designers will work closely with product managers, developers, and potentially other UX/UI specialists, fostering a collaborative environment focused on product delivery.
Reporting: While not explicitly detailed, designers likely report through a UX/Design lead or a project manager within the ITX structure, with direct collaboration and reporting lines to client stakeholders as needed.

Methodology:

User-Centered Design: A core tenet, emphasizing research and empathy to guide all design decisions.
Agile Development: Projects are likely managed using Agile methodologies, requiring designers to participate in sprints, stand-ups, and iterative development cycles.
Data-Driven Decisions: Insights from user research, usability testing, and analytics are used to inform and validate design choices, promoting an evidence-based approach.
Client Collaboration: A significant emphasis is placed on direct client interaction, ensuring alignment and building strong working relationships.

Company Website: https://www.itx.com/

📝 Enhancement Note: The client-embedded model and Agile methodology are critical operational frameworks. This means the UX Designer must be adept at navigating different client environments, adhering to project timelines, and participating actively in operational workflows common in software development and consulting. The company's long history suggests a mature operational structure.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level, requiring 4-6 years of experience. It signifies a level of responsibility where the individual is expected to operate with a degree of autonomy, contribute strategically to projects, and mentor junior team members if applicable. The focus on client-facing work and problem-solving in ambiguous situations indicates a role that develops operational management and client relations skills.

Reporting Structure: The UX Designer will likely report to a Design Lead or Project Manager within ITX Corp, while also working closely with and receiving direction from client Product Managers and stakeholders. This dual reporting structure is common in consulting and client-embedded models, requiring strong communication and alignment skills.

Operations Impact: The UX Designer's impact is directly tied to the success of the digital products they help shape. By ensuring intuitive design, a positive user experience, and alignment with business goals, they contribute to user adoption, customer satisfaction, and ultimately, the client's business outcomes. Effective UX design can reduce development rework, improve conversion rates, and enhance brand perception, all of which have significant operational and financial implications for the client.

Growth Opportunities:

Specialization: Deepen expertise in specific areas of UX/UI, such as interaction design, user research, or accessibility.
Leadership: Progress to Senior UX Designer, Lead UX Designer, or Design Manager roles, overseeing projects and teams.
Client Management: Develop skills in client relationship management, consulting, and business development.
Cross-Disciplinary Learning: Gain exposure to product management, software development processes, and business strategy through client engagements.
Global Experience: Work with a diverse range of clients and projects across different industries and geographies within the LATAM region.

📝 Enhancement Note: The career path for a UX Designer in this context is closely tied to operational effectiveness in project delivery and client satisfaction. Growth opportunities are framed around developing both specialized design skills and broader consulting and project management capabilities, which are key operational competencies.

🌐 Work Environment

Office Type: Fully Remote. This offers significant flexibility in terms of work location within the LATAM region.

Office Location(s): While the role is remote, ITX Corp likely has a presence or operational infrastructure across various countries in Latin America. The specific focus on LATAM candidates implies a distributed workforce within this region.

Workspace Context:

Autonomous Work Environment: Candidates are expected to manage their own time and workspace effectively, demonstrating self-discipline and productivity.
Digital Collaboration Tools: The work will heavily rely on digital collaboration platforms for communication, project management, and design sharing (e.g., Slack, Zoom, Figma, Jira).
Client Interactions: Regular interaction with client teams, which may involve virtual meetings and collaborative sessions, requiring professional remote communication etiquette.
Dynamic Project Demands: The work environment can be dynamic, with evolving project requirements and client needs, demanding adaptability and resilience.

Work Schedule: The role is expected to align with typical business hours, likely requiring availability for meetings and collaboration during core working hours relevant to the client's time zone and the ITX team's operational needs. While specific hours are flexible, responsiveness and availability during key collaboration periods are essential.

📝 Enhancement Note: The remote nature of the role places a premium on self-management and effective use of digital collaboration tools, which are critical operational skills for a distributed workforce. The dynamic project demands require an agile and adaptable approach to work, aligning with operational efficiency principles.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess qualifications and experience. Candidates must be based in Latin America.
Hiring Manager Interview: A discussion focused on your experience, problem-solving approach, and cultural fit with ITX Corp's values and client-embedded model. Expect questions about your design process and how you handle ambiguity.
Portfolio Presentation/Design Challenge: A session where you'll present selected projects from your portfolio, explaining your process, design decisions, and the impact of your work. Some roles may include a specific design challenge to assess practical skills.
Cross-Functional/Team Interview: An opportunity to meet with potential colleagues (e.g., developers, product managers) to evaluate collaboration style and team synergy.
Final Interview/Offer: A potential final discussion with senior leadership, followed by an offer if successful.

Portfolio Review Tips:

Curate Effectively: Select 3-4 of your strongest projects that best represent your skills in user research, problem-solving, wireframing, prototyping, and UI design.
Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you encountered, your design solutions, and the measurable outcomes or impact. Use visuals to support your narrative.
Highlight Process: Emphasize your design methodology, how you incorporated user feedback, and how you collaborated with stakeholders and developers. Showcase iterative improvements.
Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
Client Focus: If possible, include projects that demonstrate your ability to work with clients and manage their expectations.
English Proficiency: Be prepared to present and discuss your portfolio entirely in English.

Challenge Preparation:

Understand the Context: If a design challenge is provided, thoroughly read and understand the brief, objectives, and constraints.
Structure Your Approach: Plan how you will tackle the challenge, outlining your steps (e.g., research, ideation, sketching, prototyping, final design).
Time Management: Allocate your time wisely across different stages of the challenge.
Presentation Skills: Prepare a clear and concise presentation of your solution, explaining your rationale and design decisions. Be ready to answer questions.
Focus on Process: Demonstrate your thinking process, not just the final output. Show how you would approach problem-solving in a real-world scenario.

📝 Enhancement Note: This section provides actionable advice tailored for operations professionals, emphasizing the need to demonstrate process, project management, and communication skills during the interview and portfolio review. The focus on quantifying impact and demonstrating client collaboration aligns with operational expectations for roles that drive business results.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma (highly preferred), Sketch, Adobe XD. Proficiency in at least one of these is mandatory for creating wireframes, prototypes, and high-fidelity UI designs.
Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides) for team communication, virtual meetings, and document sharing.
Project Management & Workflow: Jira, Asana, Trello, or similar tools for tracking tasks, managing sprints, and collaborating within Agile frameworks.

Analytics & Reporting:

User Analytics: Google Analytics, Mixpanel, Amplitude, or similar platforms for understanding user behavior and product performance.
Prototyping Analytics: Tools like Maze or UserTesting.com may be used for gathering feedback and analytics on prototypes.

CRM & Automation:

While not directly used by the UX Designer in their core function, familiarity with CRM systems (e.g., Salesforce) and automation tools might be beneficial for understanding client business processes and how the designed products integrate.

📝 Enhancement Note: The emphasis on specific design tools like Figma, and collaboration/project management platforms like Slack and Jira, highlights the operational requirements for seamless workflow integration and efficient project delivery within a remote, cross-functional team environment.

👥 Team Culture & Values

Operations Values:

User-Centricity: A fundamental value, ensuring that all design decisions prioritize the user's needs and experience.
Collaboration: A strong emphasis on teamwork and cross-functional partnership to achieve shared goals. This involves open communication and mutual respect among team members.
Proactivity & Ownership: Taking initiative, managing tasks independently, and owning the outcomes of one's work. This is crucial in a remote and client-embedded setting.
Adaptability: The ability to thrive in dynamic environments, embrace change, and adjust designs and processes based on feedback and evolving requirements.
Excellence: A commitment to delivering high-quality work that meets client expectations and adheres to design best practices.

Collaboration Style:

Open Communication: Encouraging transparent and frequent communication through various digital channels.
Constructive Feedback: Fostering an environment where feedback is shared openly and constructively to drive continuous improvement.
Cross-Functional Integration: Working seamlessly with developers, product managers, and other stakeholders to ensure a unified approach to product development.
Client Partnership: Building strong, collaborative relationships with clients, acting as a trusted advisor and partner in their digital transformation journey.

📝 Enhancement Note: The described culture and collaboration style underscore the operational need for strong interpersonal skills, effective communication, and a proactive approach to teamwork, particularly within a distributed and client-facing model. These are essential for maintaining project momentum and client satisfaction.

⚡ Challenges & Growth Opportunities

Challenges:

Navigating Ambiguity: Thriving in environments where project scope or requirements may not be fully defined, requiring proactive problem-solving and requirement clarification.
Client Management: Effectively balancing client expectations, feedback, and project timelines while advocating for user-centered design principles.
Remote Collaboration: Maintaining strong communication, collaboration, and team cohesion in a fully remote setting.
Context Switching: Rapidly adapting to different client projects, industries, and team dynamics as needed.
Data Interpretation: Effectively translating raw user data and analytics into actionable design insights.

Learning & Development Opportunities:

Skill Enhancement: Opportunities to deepen expertise in advanced UX/UI techniques, user research methodologies, and emerging design tools.
Industry Exposure: Gaining broad exposure to various industries and business challenges through diverse client engagements.
Consulting Skills: Developing client-facing skills, presentation abilities, and strategic thinking relevant to consulting roles.
Mentorship: Potential to receive mentorship from senior designers and leaders within ITX Corp.
Process Improvement: Contributing to the refinement of ITX Corp's design processes and best practices.

📝 Enhancement Note: Understanding and preparing for these challenges is key for operations professionals. The ability to manage ambiguity, collaborate effectively remotely, and contribute to process improvement are critical operational competencies that lead to growth and success in such roles.

💡 Interview Preparation

Strategy Questions:

Design Process: "Walk me through your typical UX design process from project kickoff to final delivery. How do you ensure user needs are met at each stage?" (Prepare to detail your methodology, research techniques, and iterative steps.)
Problem-Solving: "Describe a time you had to simplify a complex user workflow or requirement. What was the problem, your approach, and the outcome?" (Focus on your analytical skills and ability to translate complexity.)
Collaboration: "How do you collaborate with developers and product managers to ensure a successful product launch? Share an example of a challenging collaboration and how you navigated it." (Highlight your communication and teamwork skills, emphasizing cross-functional integration.)
Handling Ambiguity: "Tell me about a project where requirements were unclear or changed frequently. How did you manage this ambiguity to deliver a valuable design solution?" (Showcase your proactive approach and problem-solving under uncertainty.)
Client Communication: "How do you present design recommendations to clients, especially when facing pushback or differing opinions?" (Prepare to demonstrate persuasive communication and stakeholder management.)

Company & Culture Questions:

ITX Values: "What aspects of ITX Corp's culture and compensation philosophy resonate with you, and why?" (Research the company website thoroughly and be prepared to articulate your alignment.)
Remote Work Effectiveness: "How do you maintain productivity and collaboration when working remotely in a client-embedded team?" (Focus on your self-management, communication tools, and proactive engagement strategies.)
Client-Embedded Model: "What are the key benefits and challenges of working in a client-embedded team from a UX perspective?" (Demonstrate your understanding of this operational model.)

Portfolio Presentation Strategy:

Structure: Organize your presentation logically: Introduction (problem, your role), Process (research, ideation, design iterations), Solution (key screens, prototypes), Outcome (impact, learnings).
Visuals: Use high-quality visuals of your work. Ensure prototypes are interactive if possible.
Narrative: Focus on the "why" behind your design decisions. Explain the rationale driven by user research and business goals.
Conciseness: Be mindful of time. Practice your presentation to ensure it flows smoothly and hits all key points within the allotted timeframe.
Engagement: Be prepared to answer questions thoughtfully and engage in a discussion about your work.

📝 Enhancement Note: These interview preparation points are designed to help operations-minded candidates highlight their process-driven thinking, problem-solving capabilities, and ability to manage projects and stakeholders effectively, which are crucial for success in roles that blend design with operational execution.

📌 Application Steps

To apply for this UX Designer position:

Submit your application through the provided link on the ITX Corp careers page.
Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects demonstrating strong user research, problem-solving, wireframing, prototyping, and UI design skills. Tailor your project selection to showcase experience with complex requirements and client collaboration.
Resume Optimization: Craft your resume to emphasize your 4-6 years of UX/UI experience, proficiency in relevant design tools (Figma, Sketch, Adobe XD), strong English communication skills, and experience in Agile environments. Quantify achievements wherever possible.
Interview Preparation: Practice articulating your design process, problem-solving approaches, and collaboration strategies. Prepare to present 2-3 key projects from your portfolio in detail, focusing on user impact and business outcomes. Be ready to discuss your experience in remote work and client-embedded teams.
Company Research: Familiarize yourself with ITX Corp's services, client-embedded model, and compensation philosophy. Understand the importance of user-centered design and Agile methodologies within their operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

UX Designer (Remote, Latam)