UX Designer II

📍 Job Overview

Job Title: UX Designer II Company: Elsevier Location: Mexico City, Mexico Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: October 27, 2025 Experience Level: Mid-Level (4-6 years) Remote Status: Hybrid

🚀 Role Summary

• Define customer interactions and lead key aspects of the design strategy for specific business units or product lines, directly influencing user experience and product direction.
• Collaborate closely with cross-functional teams, including product management, engineering, and user research, to translate complex user needs and business objectives into intuitive and effective digital solutions.
• Utilize a range of design tools and methodologies to create wireframes, interactive prototypes, and detailed user flows, effectively communicating design intent and functional requirements.
• Champion user-centered design principles and accessibility standards, ensuring that all designs are inclusive, equitable, and meet the diverse needs of a global user base.
• Contribute to the evolution and maintenance of design systems, establishing new design patterns and ensuring consistency across multiple platforms and product offerings.

📝 Enhancement Note: The original job description focuses on UX design. This enhancement positions the role within the broader context of product design and GTM operations by highlighting the strategic input and cross-functional collaboration required. The emphasis on defining strategy and owning key aspects of design implies a significant role in the product development lifecycle, which is critical for GTM success.

📈 Primary Responsibilities

• Partner with UX Researchers, Product Managers, and Engineering teams to thoroughly understand user needs, pain points, and business requirements, identifying key design opportunities.
• Develop comprehensive wireframes, interactive prototypes, and detailed user flow diagrams to articulate design concepts, user journeys, and interaction models for review and validation.
• Leverage user feedback, analytics data, and usability testing results to iteratively refine designs, optimizing for usability, engagement, and overall user satisfaction.
• Advocate for and apply established user-centered design principles, human-computer interaction best practices, and accessibility standards (e.g., WCAG) throughout the design process.
• Actively contribute to and help evolve existing design systems by creating new components, patterns, and guidelines, ensuring design consistency and scalability across Elsevier's digital products.
• Clearly and persuasively communicate design rationale, proposed solutions, and technical considerations to diverse stakeholders, including executive leadership, product teams, and development teams.
• Participate in design reviews, providing constructive feedback to peers and receiving feedback to improve design outcomes.
• Stay abreast of emerging design trends, technologies, and best practices to continuously enhance personal and team design capabilities.

📝 Enhancement Note: The original description lists responsibilities. This section expands on them by adding operational context, such as the importance of data-driven iteration for GTM success and the strategic contribution to design systems which impacts product consistency and development efficiency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field, or equivalent practical experience.

Experience: 4–6 years of progressive experience in User Experience (UX) Design, Product Design, Interaction Design, or a closely related field.

Required Skills:

• Proven expertise in creating wireframes, interactive prototypes, and user flows using industry-standard tools.
• Strong command of design software such as Axure, Sketch, Figma, Adobe XD, or similar.
• Deep understanding of user-centered design methodologies, heuristic evaluation, and usability testing principles.
• Experience in applying data and user feedback for iterative design improvements and optimization.
• Demonstrated ability to design for multiple platforms (web, mobile, desktop) and adapt designs to different technical constraints.
• Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale effectively to technical and non-technical audiences.
• Strong collaboration and interpersonal skills, with a proven track record of working effectively within cross-functional teams.
• Proficient problem-solving abilities and a creative mindset for developing innovative design solutions.

Preferred Skills:

• Experience contributing to or managing design systems, including creating and maintaining component libraries and style guides.
• Familiarity with accessibility standards (e.g., WCAG 2.1 AA) and inclusive design practices.
• Experience with user research methodologies and synthesizing research findings into actionable design insights.
• Knowledge of Agile development methodologies and experience working within Scrum or Kanban teams.
• Familiarity with data analysis tools and the ability to interpret analytics to inform design decisions.
• Experience in the publishing, information services, or healthcare technology sectors.

📝 Enhancement Note: The original requirements are good but lack specific operations context. This enhancement adds details about design system contributions, accessibility, and research synthesis, which are critical for scalable product design and GTM alignment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of 3-5 comprehensive case studies demonstrating end-to-end UX design processes for complex digital products or features.
• Clear articulation of the problem statement, user needs, and business objectives for each project.
• Detailed documentation of the design process, including user research, persona development, wireframing, prototyping, user testing, and iteration.
• Visual examples of wireframes, user flows, interactive prototypes, and final UI designs.
• Quantifiable outcomes and impact of the design solutions, supported by metrics or qualitative feedback, showcasing ROI and efficiency gains.

Process Documentation:

• Evidence of creating and documenting design processes, workflow optimizations, and user journey maps.
• Examples of how design decisions were informed by data analysis, user feedback, and A/B testing.
• Demonstrations of contributing to or building design systems, including component libraries and style guides, for maintainability and scalability.

📝 Enhancement Note: For UX roles, a portfolio is paramount. This section provides explicit guidance on what a strong operations-focused UX portfolio should contain, emphasizing process, data-driven decision-making, and measurable impact, which are key to GTM success.

💵 Compensation & Benefits

Salary Range:

• The estimated salary range for a UX Designer II in Mexico City, Mexico, with 4-6 years of experience, is approximately MXN $500,000 - $800,000 MXN per year. This range is based on industry benchmarks from similar roles in major metropolitan areas in Mexico, considering the cost of living and demand for skilled UX professionals.
• Actual compensation will be determined by factors such as the candidate's experience, skills, qualifications, and the specific scope of responsibilities within Elsevier.

Benefits:

• Private Medical and Dental Plan: Comprehensive health coverage for employees and potentially dependents.
• Savings Fund: A company-matched savings program to support long-term financial goals.
• Life Insurance: Financial protection for beneficiaries in the event of an employee's passing.
• Meal/Grocery Voucher: A stipend to assist with food and grocery expenses.
• Flexible Hybrid Work Options: Supporting a balance between in-office collaboration and remote work.
• Wellbeing Initiatives: Programs and resources aimed at supporting employee mental and physical health.
• Parental Leave: Time off for new parents to support family bonding.
• Opportunities for Professional Development: Access to training, workshops, and learning resources to enhance skills and career progression.

Working Hours:

• Standard full-time hours are approximately 40 hours per week.
• Flexible hybrid work arrangements are offered, allowing for a balance between in-office presence for collaboration and remote work for focused tasks.

📝 Enhancement Note: Salary information was not provided. An estimated range for Mexico City has been researched and included, along with a clear disclaimer. The benefits have been expanded to highlight their relevance to employee well-being and professional growth, crucial for retaining talent in operations and design roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Services, Technology, Publishing, Healthcare (Elsevier is part of RELX, a global provider of information and analytics). Company Size: Large enterprise (Elsevier is part of RELX, which has tens of thousands of employees globally, indicating a significant organizational structure and resources). Founded: Elsevier was founded in 1880, providing a long history of innovation and market leadership.

Team Structure:

• The UX design team is part of a multidisciplinary group including designers, researchers, developers, and product professionals, fostering a collaborative environment.
• Reporting structures likely involve a Design Lead or Manager, with designers working within specific product lines or business units.
• Cross-functional collaboration is central, with designers working closely with Product Managers, Engineers, and UX Researchers to deliver integrated solutions.

Methodology:

• Emphasis on data-driven insights and user feedback to inform design decisions and product iteration, crucial for iterative product development and GTM strategies.
• A focus on creating engaging, inclusive, and user-centered digital experiences, aligning with modern product development best practices.
• Processes likely involve Agile methodologies, design thinking workshops, and regular design reviews to ensure quality and alignment.

Company Website: https://www.elsevier.com/

📝 Enhancement Note: Information about Elsevier and RELX has been integrated to provide context on company size, industry, and historical significance. The team structure and methodology are inferred from the job description and industry norms to highlight how design integrates into the broader business operations.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer II role represents a mid-level position within the design function, typically requiring 4-6 years of experience. It signifies a move beyond foundational design tasks to owning significant design responsibilities and contributing to strategic product direction.

Reporting Structure: The UX Designer II will likely report to a Senior UX Designer, Design Lead, or a Design Manager. They will work collaboratively with peers in UX Research, Product Management, and Engineering, forming project-specific cross-functional teams.

Operations Impact: The UX Designer II's work directly impacts the usability, adoption, and satisfaction of Elsevier's digital products. By creating intuitive and effective user experiences, they contribute to increased customer retention, improved workflow efficiency for users, and ultimately, the commercial success and market competitiveness of the products they support. Their design decisions can influence user engagement, conversion rates, and the overall perception of Elsevier's brand.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas of UX design, such as interaction design, information architecture, accessibility, or design systems management.
• Leadership Potential: Progression to Senior UX Designer roles, where they can mentor junior designers, lead design initiatives for larger projects, and take on more strategic design leadership responsibilities.
• Specialization: Potential to specialize within specific product domains or industries served by Elsevier (e.g., Health Sciences, Research & Development Solutions).
• Cross-Functional Mobility: Development of broader product management or user research skills through close collaboration, opening pathways to related roles.

📝 Enhancement Note: This section frames the UX Designer II role within a career trajectory, emphasizing its contribution to business operations and potential for growth, which is crucial for attracting ambitious operations-minded candidates.

🌐 Work Environment

Office Type: Hybrid work model, blending in-office collaboration with remote flexibility. Office Location(s): Primarily based in Mexico City, Mexico, with potential for access to other RELX/Elsevier offices globally for specific projects or collaboration.

Workspace Context:

• The work environment is designed to foster creativity and collaboration, with regular team rituals and in-person design reviews.
• Access to industry-standard design tools and technology is expected, supporting efficient workflow and high-quality output.
• Opportunities for interaction with a diverse, multidisciplinary team are abundant, encouraging knowledge sharing and cross-pollination of ideas.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) with a hybrid arrangement allowing for flexibility. This structure supports the need for focused design work and collaborative sessions, accommodating different workflow preferences.

📝 Enhancement Note: The hybrid work model and collaborative environment are highlighted, emphasizing how this setup supports both individual design tasks and team-based operations critical for product delivery.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and design experience.
• Portfolio Presentation & Technical Interview: Candidates will likely present selected case studies from their portfolio, discussing their design process, rationale, and the impact of their work. This may be followed by technical questions related to UX principles, design tools, and problem-solving.
• Cross-Functional Interview: Meeting with key team members from Product Management and Engineering to assess collaboration skills, communication effectiveness, and ability to integrate design into development workflows.
• Hiring Manager Interview: A final discussion with the hiring manager to evaluate cultural fit, career aspirations, and overall suitability for the role and the team.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: Clearly articulate how you arrived at your design solutions. Detail your research, ideation, testing, and iteration phases.
• Quantify Impact: Whenever possible, use metrics (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores) to demonstrate the business value and operational efficiency of your designs.
• Tailor to the Role: Select case studies that best align with the responsibilities and industry of Elsevier. Highlight experience with complex workflows, data-driven design, and cross-functional collaboration.
• Be Prepared to Discuss Challenges: Be ready to talk about design challenges you faced, how you overcame them, and what you learned. This demonstrates resilience and a growth mindset.

Challenge Preparation:

• Candidates may be given a design challenge or take-home assignment to assess their problem-solving skills, design thinking, and ability to work within constraints.
• Prepare to articulate your design strategy, justify your choices, and present your solution clearly and concisely, focusing on user needs and business objectives.

📝 Enhancement Note: This section provides actionable advice for candidates, specifically focusing on how to present a UX portfolio in a way that highlights operational impact and aligns with the expectations of a company like Elsevier.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Axure, Sketch, Figma, Adobe XD, InVision (Proficiency in at least one suite is required; familiarity with multiple is advantageous).
• Wireframing & Flow: Balsamiq, Miro, Lucidchart (For conceptualization and process mapping).
• Collaboration & Communication: Slack, Microsoft Teams, Jira, Confluence (Essential for cross-functional teamwork and project management).

Analytics & Reporting:

• User Analytics: Google Analytics, Adobe Analytics, Mixpanel, Pendo (Familiarity with how to interpret user behavior data to inform design).
• A/B Testing Tools: Optimizely, VWO (Understanding how to use experimentation to validate design hypotheses).

CRM & Automation:

• While not direct UX tools, familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms can provide context for user segmentation and customer journey mapping.

📝 Enhancement Note: Specific tools mentioned in the original job description are listed. Additional tools common in UX and operations environments are included to provide a broader understanding of the potential technology stack and required skill sets.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core commitment to understanding and serving user needs through thoughtful design.
• Data-Driven Decision Making: Utilizing analytics and user feedback to guide design choices and measure impact, ensuring designs contribute to business objectives.
• Collaboration & Transparency: Fostering an open environment where ideas are shared freely, and cross-functional teams work cohesively towards common goals.
• Innovation & Continuous Improvement: Encouraging exploration of new design patterns, technologies, and methodologies to enhance user experiences and product value.
• Inclusivity & Accessibility: A dedication to creating products that are usable and accessible to everyone, regardless of ability or background.

Collaboration Style:

• Multidisciplinary Teams: Working closely with researchers, product managers, developers, and other stakeholders in a highly integrated manner.
• Iterative Feedback Loops: Regular design reviews and feedback sessions to refine solutions and ensure alignment across teams.
• Knowledge Sharing: Active participation in design critiques, internal workshops, and documentation to disseminate best practices and learnings.

📝 Enhancement Note: This section infers team culture and values based on the job description's emphasis on collaboration, user-centricity, and innovation, framing them within an operational context.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user requirements and business objectives into cohesive and successful design solutions.
• Managing Design Complexity: Designing for a large organization with diverse product lines and user bases, requiring scalability and consistency.
• Integrating with Diverse Technologies: Working within potentially complex technical environments and ensuring designs are feasible and optimized for various platforms.
• Driving Adoption of New Design Patterns: Championing and implementing new design standards and processes within established development cycles.

Learning & Development Opportunities:

• Advanced UX Training: Access to workshops, courses, and conferences focused on cutting-edge UX techniques, emerging technologies, and design leadership.
• Mentorship Programs: Opportunities to learn from experienced designers and leaders within Elsevier and RELX.
• Cross-Functional Exposure: Gaining deeper insights into product management, engineering, and research methodologies through collaborative projects.
• Design System Development: Contributing to and expanding expertise in building and maintaining scalable design systems.

📝 Enhancement Note: Challenges are framed to highlight opportunities for skill development and problem-solving, aligning with the growth mindset expected in operations-driven roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your process for stakeholder management and negotiation, and how you used data or user research to inform your decision.)
• "How do you ensure your designs are accessible and inclusive for a diverse global user base?" (Prepare to discuss specific standards like WCAG, your design process for inclusivity, and any challenges encountered.)
• "Walk us through a complex UX project from your portfolio. What was the problem, your role, your process, and the measurable impact?" (Structure this as a story with a clear beginning, middle, and end, emphasizing your contributions and the quantitative results.)

Company & Culture Questions:

• "What do you know about Elsevier and its mission? How do you see your UX design skills contributing to that mission?" (Research Elsevier's products, target markets, and company values. Connect your skills to their goals, especially in information delivery and decision-making support.)
• "How do you approach collaboration with product managers and engineers? Describe a successful collaboration and a challenging one." (Highlight your ability to communicate effectively, build relationships, and integrate design into the development lifecycle.)

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly state the problem, your solution, and the measurable results. Use metrics to demonstrate how your design improved user experience and achieved business objectives.
• Detail Your Process: Explain the steps you took, the tools you used, and the rationale behind your design decisions. Show your thinking, not just the final deliverables.
• Be Ready for Deep Dives: Anticipate questions about specific design choices, challenges, and alternative approaches. Be prepared to defend your decisions and discuss trade-offs.
• Showcase Adaptability: Highlight projects where you had to adapt to changing requirements, technical constraints, or new information.

📝 Enhancement Note: These interview questions and preparation tips are tailored to assess the candidate's strategic thinking, operational impact, and collaborative abilities, crucial for a UX role within a large information services company.

📌 Application Steps

To apply for this UX Designer II position:

• Submit your comprehensive application, including your resume and a link to your online portfolio, through the Elsevier Careers portal.
• Portfolio Customization: Ensure your portfolio prominently features 3-5 case studies that best demonstrate your end-to-end UX design process, focusing on projects with measurable impact and relevance to information services or complex digital products.
• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX Design," "wireframing," "prototyping," "user-centered design," "data-driven iteration," and "cross-functional collaboration." Quantify achievements wherever possible.
• Interview Preparation: Practice articulating your design process, rationale, and the business impact of your work. Prepare to discuss specific examples of how you've collaborated with product and engineering teams and contributed to design systems.
• Company Research: Familiarize yourself with Elsevier's products, target markets, and company values. Understand how their mission relates to empowering users through information and technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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