UX Designer II - AMZ26133.1

📍 Job Overview

Job Title: UX Designer II - AMZ26133.1 Company: Amazon Web Services, Inc. Location: Austin, Texas, United States Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: October 9, 2025 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• Drive user-centered design solutions for large-scale software platforms impacting millions of users.
• Collaborate closely with product owners, developers, and fellow designers to conceptualize and deliver innovative design outcomes.
• Analyze user behavior and site data to inform design decisions and ensure alignment with both user needs and business objectives.
• Maintain and evolve design guidelines and strategies to ensure consistency and quality across product lifecycles.
• Present design solutions effectively to diverse, cross-functional teams and stakeholders.

📝 Enhancement Note: This role is positioned within Amazon Web Services (AWS), a major cloud computing platform. The "II" in the title suggests an intermediate level, requiring a solid foundation in UX principles and practical experience in delivering design solutions for complex, scalable systems. The focus on "large-scale projects" and "multi-tiered platforms" indicates a need for experience with enterprise-level software design challenges, not just consumer-facing applications.

📈 Primary Responsibilities

• Conduct in-depth analysis of current site and software data, alongside user behavior patterns, to identify design opportunities and pain points.
• Conceive and develop innovative design solutions that effectively address the needs of both primary users and overarching business goals.
• Create and maintain detailed wireframes, prototypes, and high-fidelity mockups for complex software interfaces.
• Collaborate with software developers and engineers throughout the implementation phase to ensure accurate translation of designs into functional products.
• Refine, update, and enforce existing design guidelines and style guides to promote design consistency and brand integrity.
• Adapt and manage design priorities effectively amidst evolving project requirements and product life cycles.
• Articulate and present design rationale, solutions, and strategies to various teams, including product management, engineering, and executive leadership.
• Contribute to the continuous improvement of design processes and methodologies within the team.

📝 Enhancement Note: The core responsibilities highlight a blend of strategic thinking (analyzing data, conceiving solutions) and tactical execution (wireframing, prototyping, collaborating with developers). The emphasis on "end to end design" implies ownership from initial concept through to implementation support, requiring strong communication and stakeholder management skills.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree or foreign equivalent in Computer Science, Graphic Design, Industrial Design, Digital Communications Design, Visual Arts, Mass Communications, Art, or a closely related field.
• Alternatively, three years of relevant experience in the job offered or a related occupation will be accepted as equivalent to the Bachelor’s degree and one year of experience.

Experience:

• A minimum of one year of experience in the job offered, or as a User Experience Designer, Information Architect, or a related occupation.
• Experience in creating software design solutions and scalable dynamic user interfaces for large-scale, multi-tiered platforms using web design principles and technologies.

Required Skills:

• Proficiency in wireframing applications (e.g., Axure) and design tools (e.g., Photoshop, Illustrator, Fireworks).
• Strong understanding of web design principles and technologies, including HTML.
• Proven ability to collaborate effectively with developers to ensure seamless implementation of designs.
• Experience in rationalizing and communicating design decisions among cross-functional groups.
• Demonstrated experience with user-centered design methodologies.
• Ability to analyze user behavior and data to inform design.
• Experience in presenting design solutions and strategies to diverse audiences.

Preferred Skills:

• Experience with prototyping tools.
• Familiarity with maintaining and enforcing design guidelines and strategies.
• Experience working on enterprise-level or cloud computing platforms.
• Strong visual design and interaction design skills.
• Excellent problem-solving and critical-thinking abilities.

📝 Enhancement Note: The requirements emphasize a blend of technical design skills (wireframing, prototyping tools, HTML) and softer skills like collaboration and communication. The alternative qualification pathway (3 years of experience for a Bachelor's) suggests that practical, demonstrable experience is highly valued. The mention of "multi-tiered platforms" and "large-scale" points towards a need for experience in complex systems design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design process for at least 2-3 significant software projects, ideally for large-scale or multi-tiered platforms.
• Clearly articulate user research methodologies, data analysis, and how insights informed design decisions.
• Demonstrate proficiency in wireframing, prototyping, and high-fidelity visual design for complex interfaces.
• Include examples of collaboration with developers and how design implementation challenges were addressed.
• Highlight contributions to design guidelines or strategies, if applicable.

Process Documentation:

• For each project, clearly outline the design approach, challenges encountered, and solutions implemented.
• Detail the user-centered design process followed, from discovery to delivery.
• Document how user feedback and data analysis were integrated throughout the design lifecycle.
• Showcase the evolution of designs based on iterative feedback and technical constraints.

📝 Enhancement Note: A strong portfolio is critical for this role, especially given the focus on "end-to-end design" and "large-scale projects." Candidates should prepare to walk through their design process, emphasizing their problem-solving approach, user advocacy, and ability to translate complex requirements into intuitive user experiences. Demonstrating an understanding of how designs are implemented and iterating based on that feedback is key.

💵 Compensation & Benefits

Salary Range: $117,800 - $160,000 USD per year.

Benefits:

• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retirement savings plan (e.g., 401k) with company match.
• Employee stock options or grants.
• Access to Amazon's extensive learning and development resources.
• Potential for professional development and certification opportunities.
• Employee discounts on Amazon products and services.

Working Hours: 40 hours per week, typically Monday to Friday, 8:00 AM to 5:00 PM. Flexibility may be available based on project needs and team agreements.

📝 Enhancement Note: The salary range provided is competitive for a UX Designer II role in Austin, Texas, reflecting the experience level and the demand for skilled designers in the tech industry. The benefits package is standard for a large tech organization like Amazon, emphasizing health, financial well-being, and career growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cloud Computing & Information Technology Services. Amazon Web Services (AWS) is a global leader in this sector, providing a vast array of cloud-based services to businesses of all sizes. Company Size: Amazon is a massive, publicly traded corporation with hundreds of thousands of employees worldwide. AWS operates as a significant division within this structure. Founded: Amazon was founded in 1994, and AWS was launched in 2006. This history signifies a mature, innovative, and market-leading organization.

Team Structure:

• The UX Designer II will likely be part of a larger UX design team within AWS that supports specific product lines or service areas.
• Designers often work in close proximity to product managers, software development teams, and potentially user researchers.
• Reporting lines typically lead up through a design management hierarchy, with potential for collaboration across multiple product teams.

Methodology:

• Amazon emphasizes a data-driven and customer-obsessed approach to product development.
• Design teams are expected to leverage user research, A/B testing, and performance metrics to validate and iterate on designs.
• Agile methodologies are prevalent, requiring designers to adapt to iterative development cycles.
• A strong focus on operational excellence and efficiency is embedded in the company culture.

Company Website: https://www.amazon.com | https://aws.amazon.com/

📝 Enhancement Note: Working within AWS means contributing to a highly scalable and technically sophisticated environment. The culture is known for its fast pace, high bar for talent, and a strong emphasis on metrics and customer satisfaction. Designers are expected to be proactive, self-starters, and capable of navigating complex technical landscapes.

📈 Career & Growth Analysis

Operations Career Level: This role is an intermediate (Level II) position within the UX Design discipline. It requires independent execution on defined projects and contributions to broader design strategies, moving beyond junior-level task execution. Reporting Structure: The UX Designer II will typically report to a UX Design Manager or Lead, who oversees a portfolio of products or services. They will work closely with Product Managers and Engineering Leads for specific projects. Operations Impact: UX Designers at Amazon play a crucial role in shaping the usability and effectiveness of AWS services, directly impacting customer adoption, satisfaction, and retention. Their work influences how millions of developers and businesses interact with cloud technology, driving business outcomes through intuitive and efficient user experiences.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in complex system design, user research methodologies, and advanced prototyping techniques.
• Specialization: Potential to specialize in specific AWS service areas (e.g., AI/ML, compute, storage, databases) or UX disciplines (e.g., interaction design, visual design, design systems).
• Leadership: Progression to Senior UX Designer, Principal UX Designer, or management roles, leading larger initiatives or teams.
• Cross-Functional Exposure: Gain exposure to various aspects of software development, product management, and business strategy within a global tech leader.
• Learning & Development: Access to Amazon's extensive internal training programs, workshops, and external conferences for continuous skill enhancement.

📝 Enhancement Note: Amazon provides clear career paths, and a UX Designer II is a solid stepping stone towards becoming a senior contributor or a design leader. The emphasis is on demonstrating impact, continuous learning, and adaptability within a dynamic tech environment.

🌐 Work Environment

Office Type: This position is based on-site at Amazon's offices in Austin, Texas. The environment is typical of a large, modern tech company. Office Location(s): Austin, Texas. Specific office building details would be provided upon offer.

Workspace Context:

• Collaborative Spaces: Offices are designed with a mix of individual workspaces and collaborative areas to foster teamwork and innovation.
• Technology Access: Designers will have access to high-performance workstations, industry-standard software, and internal tools necessary for their work.
• Team Interaction: Regular opportunities for face-to-face interaction with design peers, product managers, and engineering teams, facilitating efficient communication and problem-solving.
• Dynamic Atmosphere: The environment is fast-paced, with a focus on delivering results and iterating quickly.

Work Schedule: Standard 40-hour work week, with potential for occasional extended hours during critical project phases. The on-site nature encourages synchronous collaboration and immersion in the team's workflow.

📝 Enhancement Note: The on-site requirement in Austin suggests a preference for fostering strong team cohesion, spontaneous collaboration, and direct mentorship, which are often hallmarks of Amazon's operational approach.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review applications and conduct a brief phone screen to assess basic qualifications and cultural fit.
• Portfolio Review & Technical Interview: Candidates will typically present their portfolio to a panel of designers and/or hiring managers. This includes discussing past projects, design process, problem-solving approaches, and rationale behind decisions. This stage often includes a design challenge or exercise.
• Hiring Manager Interview: Deeper dive into experience, career aspirations, and alignment with Amazon's leadership principles.
• Cross-Functional Interviews: Discussions with product managers and engineers to assess collaboration skills and understanding of the development lifecycle.
• Final Round: Potentially a final interview with senior leadership or a team lead.

Portfolio Review Tips:

• Storytelling: Structure each project as a narrative: the problem, your role, the process, the solution, and the impact (quantified if possible).
• Focus on Process: Clearly articulate how you arrived at your solutions, not just the final deliverables. Emphasize user research, data analysis, and iteration.
• Demonstrate Impact: Quantify the success of your designs whenever possible (e.g., increased conversion rates, reduced support tickets, improved task completion times).
• Showcase Collaboration: Highlight instances where you worked effectively with developers, product managers, and other stakeholders.
• Tailor to AWS: If possible, highlight projects relevant to enterprise software, cloud services, or complex user flows.

Challenge Preparation:

• Be prepared for a design exercise that may involve a hypothetical problem related to AWS services or a common UX challenge.
• Focus on your thought process, problem decomposition, and how you would approach a solution under time constraints.
• Practice articulating your design thinking clearly and concisely.

📝 Enhancement Note: Amazon's interview process is known for its rigor and emphasis on their Leadership Principles. Candidates must be prepared to provide specific examples (using the STAR method - Situation, Task, Action, Result) for behavioral questions and to deeply explain their design decisions and processes during the portfolio review.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Axure, Figma, Sketch, Adobe XD (specific tool preference may vary by team).
• Visual Design: Adobe Photoshop, Adobe Illustrator, Adobe Fireworks.
• Collaboration & Documentation: Confluence, Jira, internal Amazon tools.

Analytics & Reporting:

• Familiarity with data analysis tools and methodologies to understand user behavior and product performance.
• Experience interpreting metrics from analytics platforms.

CRM & Automation:

• While not directly a CRM role, understanding how user data feeds into customer success and product improvement is beneficial. Familiarity with systems that track user interaction and feedback.

📝 Enhancement Note: Proficiency in industry-standard UX design and prototyping tools is essential. Given the AWS context, experience with tools that can handle complex information architecture and scalable interfaces is particularly valuable. A willingness to learn and adapt to Amazon's internal toolset is also expected.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: Deeply understand and advocate for the end-user, ensuring their needs are met and exceeded.
• Bias for Action: Proactively identify opportunities and take initiative to drive projects forward, even with incomplete information.
• Invent and Simplify: Continuously seek innovative solutions and strive to make complex processes and products simpler for users.
• Dive Deep: Thoroughly analyze data and user behavior to gain a comprehensive understanding of problems and solutions.
• Ownership: Take responsibility for designs from conception through to implementation and ongoing iteration.

Collaboration Style:

• Highly collaborative, with designers working closely with cross-functional teams (Product Management, Engineering, Research).
• Emphasis on clear, concise communication and constructive feedback.
• Open to diverse perspectives and challenging assumptions to arrive at the best solutions.
• Data-driven discussions, where design decisions are supported by evidence.

📝 Enhancement Note: Amazon's Leadership Principles are central to its culture. Candidates should familiarize themselves with these principles and be ready to demonstrate how they embody them through their work and past experiences. The collaborative style is direct and focused on achieving results.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a highly technical and diverse user base (developers, IT professionals, business analysts) with varying levels of expertise.
• Balancing user needs with complex technical constraints and business objectives inherent in cloud services.
• Keeping pace with rapid technological advancements and evolving user expectations in the fast-moving cloud market.
• Navigating a large organizational structure to gain alignment and drive design initiatives.

Learning & Development Opportunities:

• Access to AWS-specific training on services and technologies, enhancing understanding of the product landscape.
• Opportunities to attend industry conferences and workshops focused on UX, design systems, and cloud technology.
• Mentorship from senior designers and leaders within Amazon's extensive design community.
• Potential to contribute to internal design systems and best practice documentation.

📝 Enhancement Note: The challenges presented are inherent to working at a leading tech company like Amazon, particularly within a complex domain like cloud computing. These challenges also represent significant growth opportunities for designers looking to expand their expertise and impact.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you had to simplify a complex user flow. What was your process, and what was the outcome?" (Focus on your problem-solving, user advocacy, and impact).
• "How do you balance user needs with business requirements and technical constraints in your designs?" (Emphasize your decision-making framework and ability to find optimal solutions).
• "Describe a project where you had to present design solutions to stakeholders who disagreed with your approach. How did you handle it?" (Focus on communication, persuasion, and collaborative problem-solving).

Company & Culture Questions:

• "How do you embody Amazon's Leadership Principle of 'Customer Obsession' in your design work?" (Prepare specific examples).
• "How would you contribute to the collaborative environment within an AWS design team?" (Highlight your teamwork and communication skills).
• "How do you stay current with design trends and technologies, especially in a rapidly evolving field like cloud computing?" (Showcase your commitment to continuous learning).

Portfolio Presentation Strategy:

• Structure: Use the STAR method for each project story. Clearly define the problem, your specific role and contributions, the actions you took (design process, tools used), and the measurable results.
• Visuals: Ensure your presentation is visually clean, professional, and effectively showcases your design work.
• Engagement: Be prepared for questions about your design choices, trade-offs, and the impact of your work. Engage with the interviewers and treat it as a collaborative discussion.
• AWS Context: If possible, draw parallels between your past projects and the challenges of designing for AWS.

📝 Enhancement Note: Be prepared to discuss your design process in granular detail and defend your decisions with user-centric rationale and data. Amazon's interview process is thorough, so practice articulating your experiences using the STAR method and be ready to connect your skills to their specific business context.

📌 Application Steps

To apply for this UX Designer II position:

• Submit your application through the Amazon Jobs portal.
• Resume Optimization: Ensure your resume clearly highlights experience with large-scale platforms, user-centered design, relevant tools (Axure, Photoshop, etc.), and collaboration with development teams. Use keywords from the job description.
• Portfolio Curation: Select 2-3 of your strongest projects that best demonstrate your end-to-end design process, problem-solving skills, and ability to deliver impactful solutions for complex systems. Ensure it's easily navigable and professionally presented.
• Interview Preparation: Thoroughly review Amazon's Leadership Principles and prepare specific examples using the STAR method for behavioral questions. Practice discussing your portfolio projects and design rationale.
• Company Research: Familiarize yourself with Amazon Web Services (AWS) and its product offerings to better understand the context and challenges of the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---