UX Designer ( Identity & Access Management)

📍 Job Overview

Job Title: UX Designer (Identity & Access Management) Company: Thales Location: Noida, Uttar Pradesh, India Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: February 10, 2026 Experience Level: 10+ Years Remote Status: On-site

🚀 Role Summary

• Design user experiences for Identity and Access Management (IAM) solutions, focusing on building trusted identities for employees and customers.
• Drive user-centered design processes, from ideation through iterative development and testing, ensuring alignment with business objectives and user needs.
• Collaborate extensively with cross-functional teams, including product management, engineering, and UX leadership, to translate complex requirements into intuitive and effective designs.
• Utilize a variety of design methods and deliverables, including sketches, journey maps, wireframes, high-fidelity mockups, and interactive prototypes, to communicate design concepts and gather feedback.
• Champion design thinking and best practices across the product development lifecycle, from discovery and vision setting to final delivery and usability testing.

📝 Enhancement Note: While the job title is UX Designer, the specific domain of "Identity & Access Management" suggests a need for a designer who can handle complex security-related user flows, data privacy considerations, and enterprise-level user experiences. This role likely involves designing for both internal employee-facing systems and potentially external customer-facing authentication and authorization platforms.

📈 Primary Responsibilities

• Lead the end-to-end UX design process for Identity and Access Management (IAM) features, ensuring a user-centered approach from conception to launch.
• Translate complex technical requirements and user needs into clear, intuitive, and visually compelling user interfaces and workflows across mobile, tablet, and desktop platforms.
• Develop and present design concepts, prototypes, and user journey maps to diverse stakeholders, including product managers, engineers, and executive leadership, effectively articulating the rationale behind design decisions.
• Conduct and synthesize user research, usability testing, and feedback to inform design iterations and validate design solutions, ensuring they meet both user needs and business goals.
• Facilitate and coach cross-functional product teams in design discovery, vision setting, and delivery processes, fostering a collaborative environment for innovative UX solutions.
• Utilize storytelling techniques to articulate product vision and align teams around a shared understanding of user experience goals and design direction.
• Design adaptive and responsive user interfaces that provide seamless experiences across various devices and screen sizes, with a particular emphasis on mobile-first design principles.
• Collaborate with user research teams to collect and synthesize qualitative and quantitative data, translating insights into actionable design improvements and demonstrable user outcomes.
• Engage in constructive design debates, iterating on designs based on feedback from peers, stakeholders, and user testing to achieve optimal user experience.

📝 Enhancement Note: The emphasis on "Identity & Access Management" implies a need for designers who can navigate complex security protocols and compliance requirements while maintaining a user-friendly experience. This includes designing for robust authentication flows, permission management, and potentially multi-factor authentication (MFA) scenarios. The role also highlights a strong coaching and leadership aspect for design, suggesting a senior-level individual contributor or a lead designer role.

🎓 Skills & Qualifications

Education: Master's degree in Design, Product Design, Interaction/Experience Design, or a related field.

Experience: 9-14 years of demonstrated experience as a UX Designer, with a significant focus on software development lifecycles and user-centered design methodologies.

Required Skills:

• Proven expertise in User Experience Design, encompassing methods such as Storytelling, Team Collaboration, and user-centered design principles.
• Mastery of product design processes including the software development lifecycle, design thinking, heuristic evaluation, and iterative design.
• Ability to translate abstract ideas into tangible representations at various fidelity levels: sketches, journey maps, wireframes, high-fidelity visual comps, and interactive prototypes.
• Strong presentation skills for conveying design concepts and data-based rationales to stakeholders.
• Experience in mobile-first design, creating adaptive and responsive product designs for diverse device workflows.
• Demonstrated ability to lead cross-functional product team collaborations to generate innovative ideas and intellectual capital.
• Proficiency in coaching product teams on design discovery, vision, and delivery processes, including planning for research and usability testing.
• Experience in collecting and synthesizing user data into actionable insights that drive positive user outcomes.
• Excellent critical thinking and complex problem-solving skills.
• Strong written and verbal communication skills, adept at user, product team, and stakeholder interactions.

Preferred Skills:

• Experience working with AI-powered design and development tools to enhance efficiency and velocity.
• Familiarity with Identity and Access Management (IAM) concepts and user flows.
• Experience in fast-paced software development environments.
• Ability to engage in constructive design debates and iterate designs based on feedback.

📝 Enhancement Note: The requirement for 9-14 years of experience, coupled with a Master's degree and the emphasis on leading cross-functional collaboration and coaching, positions this as a senior or lead UX Designer role. The mention of AI-powered tools suggests an expectation for leveraging cutting-edge technologies in the design process. The specific domain of IAM is a key differentiator, implying that candidates with experience in cybersecurity, enterprise software, or sensitive data handling will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive online portfolio or a collection of work samples that vividly demonstrate your user-centered design craft.
• Visualizations of complex user experiences, showcasing your ability to simplify intricate workflows.
• Examples of storytelling through design, illustrating how you communicate product vision and user journeys.
• Showcase of your process from initial sketches and low-fidelity wireframes to high-fidelity mockups and interactive prototypes.
• Evidence of how user feedback and iterative design principles were applied to refine solutions.

Process Documentation:

• Case studies detailing your involvement in the full product development lifecycle, from discovery and ideation to design delivery and post-launch analysis.
• Examples of how you applied design thinking and heuristic principles to solve user problems.
• Documentation of your approach to planning and executing design discovery, including generative and evaluative design research methodologies.
• Demonstrations of iterative design and usability testing processes, highlighting how feedback was incorporated to improve user outcomes.
• Examples of creating adaptive and responsive designs, illustrating your strategy for multi-device experiences.

📝 Enhancement Note: For a senior UX role, especially in a domain like IAM, the portfolio should not just show final designs but also the strategic thinking and process behind them. Emphasis should be placed on demonstrating how the candidate has influenced product direction, solved complex problems, and driven measurable improvements in user experience and business outcomes. Highlighting experience with enterprise-level applications and security-conscious design will be crucial.

💵 Compensation & Benefits

Salary Range: For a senior UX Designer with 9-14 years of experience in Noida, India, the estimated annual salary range is ₹1,500,000 - ₹2,800,000. This range is based on industry benchmarks for senior design roles in the Indian technology sector, considering the company's global presence and the specialized nature of the Identity & Access Management domain.

Benefits:

• Comprehensive health insurance coverage for employees and their dependents.
• Retirement savings plans, including provident fund contributions.
• Paid time off, including annual leave, sick leave, and public holidays.
• Opportunities for professional development, including training, workshops, and conference attendance.
• Access to Thales's global network and resources, fostering international collaboration.
• Potential for performance-based bonuses and other incentives.
• Employee assistance programs for well-being and support.

Working Hours: Standard working hours are typically 40 hours per week, Monday to Friday. While the role is on-site, Thales may offer some flexibility in daily start and end times, subject to team and project needs, to accommodate efficient workflow and collaboration within the Noida office.

📝 Enhancement Note: The salary range is an estimate for a senior UX Designer in Noida, India. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. Thales, as a global conglomerate, typically offers a robust benefits package that aligns with industry standards for experienced professionals. The on-site nature of the role means employees are expected to work from the Noida office, but some flexibility might be available.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Aerospace & Defense, Cybersecurity, Digital Identity. Thales operates in highly regulated and critical sectors, demanding a strong focus on security, reliability, and innovation. This context influences the design approach, emphasizing trust and robustness. Company Size: Thales is a large, global corporation with over 87,000 employees worldwide. This size implies a structured environment with established processes, but also offers opportunities for broad impact and cross-organizational collaboration. Founded: Thales was founded in 2000, emerging from the defense electronics divisions of Thomson-CSF and Dassault Aviation. This history imbues the company with a deep legacy in advanced technology and engineering.

Team Structure:

• The UX Design team likely comprises specialists in various design disciplines, potentially organized by product lines or business units, such as Cybersecurity and Digital Identity.
• Reporting structures would typically involve a UX Lead or Manager overseeing a group of designers, who in turn collaborate closely with Product Managers, Engineering Leads, and other functional teams.
• Cross-functional collaboration is a cornerstone, with designers working in agile squads or project teams, interacting daily with developers, product owners, and researchers.

Methodology:

• Data-driven decision-making is paramount, with a strong emphasis on user research, analytics, and A/B testing to validate design choices and measure impact.
• Workflow planning and optimization are integral, aiming to streamline user journeys and enhance operational efficiency within complex systems like IAM.
• Automation and efficiency practices are encouraged, particularly through the use of AI-powered tools and robust design systems to accelerate development and ensure consistency.

Company Website: https://careers.thalesgroup.com/global/en

📝 Enhancement Note: Thales's industry focus on critical infrastructure and security means that the design culture will likely be grounded in rigor, precision, and a deep understanding of user context, especially concerning sensitive data and access control. The company's global footprint suggests a diverse and international work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer (10+ years of experience), indicating a high level of individual contribution, strategic influence, and potential leadership within the UX discipline. The scope involves designing for critical systems like Identity & Access Management, requiring deep expertise and the ability to mentor junior designers.

Reporting Structure: The UX Designer will likely report to a UX Design Manager or Lead, who oversees the design strategy and team for the Cybersecurity and Digital Identity domains. This individual will also work closely with Product Managers and Engineering Leads for specific IAM initiatives.

Operations Impact: The UX Designer's work directly impacts the trustworthiness, security, and usability of Thales's IAM solutions. By creating intuitive and secure user experiences, they enable employees and customers to manage their digital identities effectively and safely, contributing to the company's mission of building a future we can all trust. This role's output is crucial for customer adoption, operational efficiency, and maintaining Thales's reputation as a technology leader.

Growth Opportunities:

• Specialization: Deepen expertise in the complex and growing field of Identity & Access Management, becoming a subject matter expert within Thales.
• Leadership: Transition into a UX Lead or Manager role, managing a team of designers and shaping the design strategy for broader product portfolios.
• Cross-Functional Mobility: Explore opportunities within product management or program management, leveraging a strong understanding of user needs and product development.
• Global Exposure: Engage in international projects and collaborations, working with diverse teams across Thales's global operations.
• Skill Development: Continuously learn and apply new design methodologies, tools (including AI-powered design tools), and technologies relevant to cybersecurity and digital identity.

📝 Enhancement Note: The "Operations Impact" section is tailored to reflect how a UX role contributes to broader organizational goals, particularly in a company like Thales where security and trust are core to its business. The growth opportunities highlight typical career paths for senior designers in large tech organizations.

🌐 Work Environment

Office Type: The role is based at the Thales Berger Tower in Noida, India. This is likely a modern office space designed to facilitate collaboration, innovation, and productivity. As it's an on-site role, expect a professional office environment with dedicated workspaces.

Office Location(s): Noida, Uttar Pradesh, India. Thales also has operational offices in Delhi, Gurugram, Bengaluru, and Mumbai, indicating a significant presence across India. The Noida office is a key hub, particularly for Cyber & Digital business.

Workspace Context:

• The workspace will likely foster a collaborative atmosphere, with shared design studios or open-plan areas encouraging interaction among designers, product managers, and engineers.
• Access to modern design tools, software, and hardware is expected, supporting the creation of sophisticated UX deliverables.
• Opportunities for informal and formal discussions with team members will be plentiful, supporting the iterative design process and cross-functional alignment.

Work Schedule: The position requires full-time commitment, with a standard 40-hour work week, Monday through Friday. While adherence to a schedule is expected, Thales may offer some flexibility in daily working hours to support work-life balance and team coordination, provided it aligns with project timelines and collaborative needs.

📝 Enhancement Note: The description emphasizes the on-site nature of the role and the professional office environment typical of a large, global technology company. The Noida location is highlighted as a significant site for Thales's Cyber & Digital business.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review your application and resume, followed by a brief call to assess basic qualifications and interest.
• Portfolio Review & Technical Interview: You will be asked to present your portfolio, showcasing your design process, problem-solving skills, and experience, particularly in complex domains like IAM. This will be followed by in-depth technical questions about UX methodologies, design thinking, and your experience with various design tools and techniques.
• Cross-Functional Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially other UX designers to assess your collaboration style, communication skills, and ability to work effectively within a cross-functional team.
• Final Interview: Likely with senior leadership or a hiring manager to discuss your overall fit with the company culture, long-term career aspirations, and strategic thinking.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your thought process, the problem you were solving, your research methods, design iterations, and the rationale behind your final design decisions.
• Highlight IAM Relevance: If possible, include case studies or examples that demonstrate your understanding of complex systems, security considerations, or enterprise-level user experiences. Even if not directly IAM, showcase how you handle complex data or regulated environments.
• Showcase Collaboration: Provide examples of how you collaborated with engineers, product managers, and other stakeholders, and how you incorporated their feedback.
• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).
• Visual Storytelling: Ensure your portfolio is visually appealing and easy to navigate, using sketches, wireframes, prototypes, and final mockups effectively to tell the story of your design journey.

Challenge Preparation:

• Be prepared for a design challenge that might involve a hypothetical problem related to Identity & Access Management or a similar complex system.
• Focus on demonstrating your approach to understanding the problem, identifying user needs, exploring potential solutions, and presenting your recommendations clearly and concisely.
• Practice articulating your design decisions and defending your choices with data and user-centered principles.

📝 Enhancement Note: This section provides actionable advice for candidates applying to a senior UX role, emphasizing the importance of a strong portfolio that details process and impact, especially within a specialized domain like IAM. The interview process is structured to assess technical skills, collaborative abilities, and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Figma, Sketch, Adobe XD, InVision (for interactive prototypes). Expect proficiency in at least one major design tool and experience with prototyping tools.
• Wireframing Tools: Balsamiq, Axure RP, or built-in features within primary design software.
• Collaboration Platforms: Jira, Confluence, Asana, Trello for project management and workflow tracking.
• Communication Tools: Slack, Microsoft Teams for day-to-day team communication.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (depending on the product).
• User Behavior Analytics: Hotjar, FullStory, Pendo for understanding user interactions and journey mapping.
• Reporting/Dashboard Tools: Tableau, Power BI, or internal reporting dashboards for visualizing user data and design impact.

CRM & Automation:

• While not a direct CRM role, understanding how UX interfaces with CRM and other enterprise systems (like IAM platforms) is beneficial. Experience with Salesforce or similar platforms could be a plus for understanding broader business workflows.
• Integration Tools: Familiarity with how user interfaces integrate with backend systems and APIs.

📝 Enhancement Note: The technology stack focuses on standard UX design tools. The inclusion of analytics and collaboration platforms highlights the data-driven and team-oriented nature of the role. Mentioning IAM platforms is relevant given the job's specific domain.

👥 Team Culture & Values

Operations Values:

• Trust & Security: Given Thales's focus on Identity & Access Management and cybersecurity, a strong emphasis on building trustworthy and secure user experiences is paramount. Designs must prioritize data protection and user privacy.
• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that all design decisions are grounded in user needs and behaviors.
• Collaboration & Teamwork: Fostering an environment where designers, product managers, and engineers work together seamlessly, sharing ideas and feedback openly to achieve common goals.
• Innovation & Excellence: A drive to push creative boundaries, explore new design solutions, and maintain high standards of quality and craftsmanship in all deliverables.
• Integrity & Accountability: Upholding ethical standards in design and taking ownership of outcomes, ensuring designs are responsible and impactful.

Collaboration Style:

• Agile & Iterative: Working within agile development cycles, embracing iterative design processes with frequent feedback loops and adjustments.
• Cross-Functional Partnership: Building strong relationships with product, engineering, and research teams, acting as a partner rather than a siloed function.
• Open Communication: Encouraging transparent and constructive dialogue, where design rationale is shared, and feedback is welcomed from all team members.
• Knowledge Sharing: Actively participating in design critiques, sharing learnings, and contributing to the collective growth of the design team and organization.

📝 Enhancement Note: This section tailors general corporate values to the specific context of a UX designer at Thales, emphasizing security, trust, and user advocacy in line with the company's industry and the specific role's domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of IAM: Designing intuitive user flows for complex security functions like identity verification, authentication, authorization, and access management can be challenging, requiring a deep understanding of user psychology and security principles.
• Balancing Security and Usability: Finding the optimal balance between robust security measures and a seamless user experience is a perpetual challenge in IAM design.
• Cross-Functional Alignment: Ensuring consistent design vision and execution across multiple product teams and stakeholders, each with potentially different priorities.
• Rapid Technological Advancements: Keeping pace with evolving cybersecurity threats, new authentication methods, and AI-driven design tools necessitates continuous learning and adaptation.

Learning & Development Opportunities:

• Specialized IAM Training: Access to internal and external training on the nuances of Identity & Access Management, cybersecurity principles, and compliance standards.
• Advanced Design Tool Proficiency: Opportunities to master cutting-edge design and prototyping tools, including AI-powered design assistants.
• Leadership Development: Programs and mentorship to hone leadership skills, enabling progression into senior, lead, or management roles.
• Industry Conferences & Certifications: Support for attending relevant UX, cybersecurity, or product design conferences and pursuing professional certifications.
• Exposure to Global Projects: Working on diverse projects with international teams, broadening perspectives and expanding professional networks.

📝 Enhancement Note: This section addresses the inherent difficulties of designing for complex, security-critical systems and frames them as opportunities for professional growth and skill development within Thales.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user experience for a complex, regulated system, such as a financial or security application. What were the key challenges, and how did you address them?" (Focus on process, problem-solving, and handling constraints).
• "How do you approach balancing stringent security requirements with the need for a user-friendly experience in Identity and Access Management?" (Look for strategies like progressive disclosure, clear feedback, and user education).
• "Walk us through your process for translating user needs and business objectives into a high-fidelity prototype for a critical system. What tools do you use, and how do you gather feedback?" (Demonstrate your end-to-end UX workflow).

Company & Culture Questions:

• "What interests you about Thales, and specifically about working on Identity & Access Management solutions?" (Show genuine interest in the company's mission and the domain's impact).
• "How do you ensure your design approach aligns with a company's core values, such as trust and security?" (Connect your personal values and work ethic to Thales's stated values).
• "Describe a situation where you had to influence stakeholders who had different opinions on a design direction. How did you gain buy-in?" (Highlight your communication, negotiation, and data-driven advocacy skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process undertaken, the key decisions made, the final solution, and the outcomes.
• Emphasize Your UX Process: Dedicate time to explaining your research, ideation, prototyping, and testing phases. Use visuals to support your explanation.
• Contextualize IAM Challenges: If presenting a non-IAM project, explain how the principles you applied (e.g., handling sensitive data, complex workflows, user education) are transferable to the IAM domain.
• Be Prepared for Deep Dives: Expect questions about specific design choices, trade-offs, and how you would handle hypothetical scenarios related to IAM.
• Showcase Collaboration: Mention how you worked with engineers and product managers, and how you incorporated their input.

📝 Enhancement Note: These interview questions and preparation tips are tailored to assess a senior UX designer's ability to handle complex domains like IAM, collaborate effectively, and articulate their value proposition within Thales's corporate context.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Thales Careers portal via the provided link.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your experience with complex systems, user-centered design processes, and ideally, any work related to security, enterprise software, or data-sensitive applications. Emphasize your process and problem-solving approach.
• Resume Optimization: Ensure your resume clearly outlines your 9-14 years of experience, your Master's degree, and keywords relevant to UX design, IAM, design thinking, prototyping, and cross-functional collaboration. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process and rationale for key portfolio projects. Be ready to discuss your approach to balancing security and usability in IAM. Prepare thoughtful questions about the team, projects, and Thales's design culture.
• Company Research: Familiarize yourself with Thales's mission, values, and its role in cybersecurity and digital identity. Understand their commitment to building a future we can all trust.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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