UX Designer-E-commerce

📍 Job Overview

Job Title: UX Designer – E-commerce (12-Month Contract)

Company: Sperton Global AS

Location: Oslo, Norway

Job Type: CONTRACTOR

Category: UX Design / E-commerce Operations

Date Posted: 2026-03-20

Experience Level: Mid-Level to Senior (5-10 years implied)

Remote Status: On-site

🚀 Role Summary

• Drive significant improvements in webshop user experience and conversion rates through strategic UX design and data-informed decision-making.

• Execute and analyze A/B tests to validate design hypotheses and optimize user journeys for key international markets.

• Collaborate extensively with product, marketing, and development teams to align UX initiatives with broader business goals and strategic projects.

• Facilitate workshops and cross-functional team discussions to gather insights, brainstorm solutions, and ensure cohesive project execution.

• Implement and iterate on UX improvements, working closely with developers to translate design concepts into functional webshop features.

📝 Enhancement Note: This role focuses heavily on the operational execution of UX within an e-commerce context, emphasizing conversion rate optimization (CRO) and data-driven iterative improvements. The "on-site" requirement in Oslo suggests a need for strong in-person collaboration within a dynamic, international team. The 80-100% workload indicates a full-time commitment with potential for overtime during peak periods or project criticalities.

📈 Primary Responsibilities

• Conduct user research, competitive analysis, and data analysis to identify key areas for UX improvement within the e-commerce platform.

• Develop wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and user flows.

• Plan, design, and execute A/B tests on various website elements (e.g., landing pages, product pages, checkout flows) to measure impact and drive optimization.

• Support the strategic development and implementation of new features, such as membership/loyalty programs and subscription models, ensuring a seamless user experience.

• Collaborate with product managers and marketing teams to translate business objectives and user needs into actionable UX design strategies.

• Work closely with front-end developers to ensure accurate implementation of designs and provide ongoing support during the development lifecycle.

• Maintain and update design systems and style guides to ensure consistency across all e-commerce touchpoints.

• Facilitate design thinking workshops and user feedback sessions to foster a user-centric approach within cross-functional teams.

• Monitor key UX metrics and conversion funnels, reporting on performance and identifying opportunities for further optimization.

• Adapt UX designs and strategies for multiple international markets, considering cultural nuances and local user preferences.

📝 Enhancement Note: The responsibilities highlight a hands-on role with a strong emphasis on measurable outcomes (conversion rates, A/B testing) and cross-functional teamwork. The mention of "strategic initiatives" suggests the UX Designer will contribute to higher-level business objectives beyond just interface design.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Graphic Design, Psychology, Computer Science, or a related field is typically expected for a UX Designer role. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of experience in UX design, with a significant portion focused on e-commerce or Direct-to-Consumer (D2C) environments, is implied by the mid-level to senior nature of the responsibilities and the need for strategic input.

Required Skills:

• Proven experience in UX Design specifically within the e-commerce or D2C sector.

• Deep understanding and practical application of Conversion Rate Optimization (CRO) principles and methodologies.

• Demonstrated expertise in planning, executing, and analyzing A/B tests and other forms of user testing.

• Proficiency in creating user flows, wireframes, prototypes, and visual designs using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

• Experience working in multi-market environments, understanding the complexities of localization and international user behavior.

• Familiarity with Content Management Systems (CMS), with a preference for Optimizely.

• Excellent English communication skills, both written and verbal, for effective collaboration and presentation.

• Strong ability to collaborate effectively with product, marketing, and development teams.

Preferred Skills:

• Experience in subscription-based business models or managing membership/loyalty programs.

• Proficiency in a Scandinavian language (e.g., Norwegian, Swedish, Danish) to facilitate communication with local teams and users.

• Familiarity with web analytics platforms (e.g., Google Analytics, Adobe Analytics) for data-driven insights.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to understand implementation constraints.

📝 Enhancement Note: The requirements clearly point to a specialized UX Designer who understands the commercial drivers of e-commerce. The preference for Optimizely suggests the company leverages this platform for A/B testing and CMS capabilities, making direct experience a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 3-5 high-impact e-commerce UX design projects.

• Detailed case studies demonstrating a clear understanding of user-centric design principles and their application to business goals.

• Evidence of successful conversion rate optimization (CRO) efforts, including specific metrics and quantifiable improvements achieved.

• Examples of A/B testing strategies, methodologies, and the resulting design iterations that led to positive outcomes.

• Demonstration of experience in designing for multi-market or international e-commerce platforms.

Process Documentation:

• Demonstrate a systematic approach to UX design, detailing your process from research and ideation through to implementation and iteration.

• Provide examples of how you have documented design decisions, user feedback, and A/B test results to inform future design work.

• Illustrate your workflow for collaborating with development and marketing teams, including handoff processes and feedback loops.

📝 Enhancement Note: For this role, the portfolio is critical. It needs to go beyond aesthetics and clearly articulate the candidate's ability to impact business metrics like conversion rates through thoughtful UX design and rigorous testing. Candidates should be prepared to walk through their process and explain the rationale behind their design choices and A/B test hypotheses.

💵 Compensation & Benefits

Salary Range: For a UX Designer with 5-10 years of experience in Oslo, Norway, the estimated annual salary range is approximately 600,000 - 850,000 NOK. This range is based on industry benchmarks for specialized UX roles in major European cities, considering the current market demand and cost of living in Oslo.

Benefits:

• Contractual Role: A 12-month contract providing a defined period of employment and project focus.

• Professional Development: Opportunity to work on diverse international e-commerce projects and gain experience with strategic initiatives like loyalty programs.

• Collaborative Environment: Work within a cross-functional team of product, marketing, and development professionals.

• Technology Exposure: Potential to work with advanced CMS and A/B testing platforms like Optimizely.

• On-site Work: Dedicated workspace in Oslo, facilitating direct collaboration and team integration.

Working Hours: The role specifies a workload of 80-100%, translating to approximately 30.4 to 38 hours per week, with flexibility often available within the workday. Standard business hours in Oslo are typically around 08:00/09:00 to 16:00/17:00.

📝 Enhancement Note: The salary estimate is derived from consulting salary data for Oslo, Norway, and general UX design compensation benchmarks for mid-to-senior level professionals. The benefits are inferred based on typical contractor roles and the context of a global recruitment firm's client engagement. The 12-month contract nature means standard employee benefits like long-term health insurance or pension contributions might differ from permanent roles and should be clarified.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sperton Global AS operates within the Recruitment and Consulting sector, acting as a global partner for companies seeking talent and flexible workforce solutions. This role is within one of their client organizations, likely a company heavily invested in e-commerce and digital customer engagement.

Company Size: Sperton Global AS is a global entity with a significant presence across continents, indicating a well-established operational framework. The hiring company's size is not specified but the need for multi-market e-commerce experience suggests a company with substantial online operations and a global reach.

Founded: Sperton was founded with a mission to simplify cross-border talent acquisition and management, implying a culture of efficiency, compliance, and global connectivity. The hiring company's founding date would provide context on their market maturity and digital transformation journey.

Team Structure:

• The UX Designer will likely be part of a digital product team, reporting to a Product Lead or Head of UX/Product.

• This team will include Product Managers, Marketing Specialists, and Software Developers, fostering a highly collaborative environment.

Methodology:

• The team likely employs agile methodologies for product development and iterative design.

• A strong emphasis on data analysis, user feedback loops, and A/B testing will be central to their approach for optimizing the e-commerce platform.

• Cross-functional collaboration will be key, with regular meetings, workshops, and shared documentation to ensure alignment.

Company Website: https://career.sperton.com

📝 Enhancement Note: While Sperton is the recruitment partner, the culture described here pertains to the client company where the UX Designer will be placed. The emphasis on "global recruitment and consulting" suggests the client company is likely a mid-to-large enterprise that uses external partners for specialized skills, indicating a focus on professional service delivery and operational excellence.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level to Senior UX Designer with a specialization in e-commerce and conversion optimization. It requires not just design execution but also strategic input, data analysis, and cross-functional leadership in driving user experience improvements that directly impact business outcomes.

Reporting Structure: The UX Designer will report to a manager within the digital product or marketing department, likely a Head of Product, Lead UX Designer, or Product Manager. They will work closely with peers in development, marketing, and product management.

Operations Impact: The UX Designer's primary impact will be on revenue generation through increased conversion rates, customer retention via improved user journeys, and enhanced customer satisfaction. Their work directly influences the commercial success of the company's international webshops.

Growth Opportunities:

• Specialization: Deepen expertise in e-commerce UX, CRO, and international market strategies.

• Leadership: Potential to lead UX initiatives on specific projects or product areas, mentor junior designers, or transition into a more senior/lead UX role.

• Skill Expansion: Gain exposure to strategic initiatives like loyalty programs and subscription models, broadening their understanding of e-commerce business models.

• Industry Exposure: Work for a company that leverages global talent and potentially offers insights into international business operations.

📝 Enhancement Note: This contract role offers a focused opportunity to build a strong portfolio in a high-demand area. While it's a fixed-term contract, successful performance could lead to extensions or opportunities within Sperton's client network, especially if the company values the candidate's contributions to strategic growth.

🌐 Work Environment

Office Type: The role is On-site in Oslo, Norway. This implies a professional office environment, likely modern and equipped to support collaborative work, with dedicated spaces for design, development, and team meetings.

Office Location(s): The office is located in Oslo, Norway (Postal Code: 0184). This central location in the capital city suggests accessibility via public transport and proximity to business amenities.

Workspace Context:

• Collaborative Hub: The workspace is designed to foster close collaboration among product, marketing, and development teams, encouraging open communication and brainstorming.

• Tools & Technology: Expect access to standard design software, project management tools, and potentially specialized A/B testing and analytics platforms required for the role.

• International Exposure: While on-site, the work involves international markets, meaning interaction with global teams and diverse user bases through digital channels.

Work Schedule: The workload is 80-100%, suggesting a standard 30.4 to 38-hour work week. While on-site, there may be some flexibility in daily start/end times, common in many Scandinavian work cultures, but core hours will likely be established for team coordination.

📝 Enhancement Note: The on-site requirement in Oslo is a key factor. Candidates should be prepared for a structured work environment that values in-person collaboration, which is often a hallmark of Scandinavian work cultures, emphasizing teamwork and efficiency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of CV and portfolio by Sperton or the client's HR/recruitment team.

• Hiring Manager Interview: A discussion with the hiring manager to assess experience, cultural fit, and understanding of e-commerce UX principles. This may include behavioral questions.

• Portfolio Presentation & Case Study: A dedicated session where the candidate presents their portfolio, focusing on specific e-commerce projects, their UX process, CRO impact, and A/B testing experience. This is a critical stage.

• Cross-functional Interview: An interview with key stakeholders from product, marketing, or development to evaluate collaboration skills and technical understanding.

• Final Decision: Based on overall assessment of skills, experience, and fit.

Portfolio Review Tips:

• Quantify Impact: For each project, clearly state the business objectives, your role, the challenges, your design solutions, and most importantly, the measurable results (e.g., "% increase in conversion rate," "X% reduction in bounce rate").

• Show Your Process: Detail your UX methodology, including research, ideation, wireframing, prototyping, and testing phases. Explain why you made certain design decisions.

• Highlight CRO & A/B Testing: Dedicate specific sections or projects to showcase your expertise in conversion rate optimization and A/B testing. Explain your hypothesis generation, test design, and analysis of results.

• Multi-Market Experience: If possible, include a project that demonstrates your understanding of designing for diverse international markets.

• Conciseness & Clarity: Present your work clearly and concisely, focusing on the most relevant projects for this e-commerce UX role.

Challenge Preparation:

• Be prepared for a hypothetical design challenge or a deep dive into a past project that requires you to articulate your problem-solving approach.

• Practice explaining complex UX concepts and A/B test results in simple terms suitable for non-design stakeholders.

• Research Sperton Global AS and understand their business model, as well as any publicly available information about their clients or the industry they serve.

📝 Enhancement Note: The portfolio presentation is likely the most crucial part of the interview process. Candidates must be ready to demonstrate tangible results and a systematic approach to improving e-commerce performance through UX design.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Figma, Sketch, Adobe XD, InVision (proficiency in at least one is expected).

• Prototyping Tools: Figma, InVision, Axure RP.

• Content Management System (CMS): Optimizely (preferred), Sitecore, Adobe Experience Manager, WordPress (for e-commerce plugins).

• A/B Testing Platforms: Optimizely, Google Optimize, VWO (Visual Website Optimizer), Adobe Target.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, Hotjar, Mixpanel.

• Data Visualization: Tableau, Power BI (familiarity is a plus).

CRM & Automation:

• CRM: Salesforce, HubSpot (understanding of how UX impacts CRM data is beneficial).

• Project Management: Jira, Asana, Trello.

📝 Enhancement Note: Proficiency with Optimizely for both CMS and A/B testing is a significant advantage, as explicitly stated in the requirements. Familiarity with web analytics tools is essential for a data-driven UX role focused on conversion.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decisions: A strong reliance on data, analytics, and testing to inform design choices and measure success.

• Customer Centricity: A deep commitment to understanding and serving the needs of the end-user to create positive and effective experiences.

• Collaboration & Transparency: Open communication and teamwork across departments to achieve shared goals.

• Efficiency & Agility: Embracing agile methodologies and striving for efficient processes to deliver value quickly and adapt to market changes.

• Global Mindset: An appreciation for diversity and the ability to design for international audiences and markets.

Collaboration Style:

• Cross-functional Integration: Expect close working relationships with product managers, marketers, and developers, with regular feedback loops and joint problem-solving sessions.

• Workshop Facilitation: The role requires actively facilitating design thinking sessions and workshops to gather input and drive consensus.

• Iterative Improvement: A culture that embraces continuous improvement, where feedback is welcomed, and designs are iterated upon based on performance and user insights.

📝 Enhancement Note: The culture implies a dynamic, fast-paced environment where collaboration and data are paramount. The emphasis on "80-100% workload" and "on-site" suggests a dedicated team that values in-person interaction and effective execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Multi-Market Complexity: Balancing the needs of diverse international markets, each with unique user behaviors, cultural preferences, and regulatory requirements.

• Balancing Stakeholder Needs: Aligning the UX vision with the often competing priorities of product, marketing, and development teams.

• Data Interpretation: Effectively translating complex user data and A/B test results into actionable design improvements.

• Fast-Paced Environment: Working within a contract period to deliver significant impact, requiring efficient workflow and rapid iteration.

• Technical Constraints: Navigating the limitations of the existing CMS and development stack while pushing for innovative UX solutions.

Learning & Development Opportunities:

• E-commerce Specialization: Deepen expertise in CRO, A/B testing, and international e-commerce UX best practices.

• Strategic Impact: Contribute to high-impact strategic projects like loyalty programs, gaining broader business acumen.

• Tool Proficiency: Gain hands-on experience with specific industry-leading tools like Optimizely.

• Cross-functional Exposure: Enhance collaboration and communication skills by working closely with various departments.

• Global Perspective: Develop a nuanced understanding of international consumer behavior and market nuances.

📝 Enhancement Note: The challenges are typical for a UX role in a global e-commerce setting, emphasizing the need for adaptability, strong analytical skills, and effective communication. The growth opportunities are significant for someone looking to specialize in a high-demand area.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for optimizing a webshop's user journey to increase conversion rates. Walk me through a specific example." (Focus on your systematic approach, data usage, and A/B testing).

• "How do you approach designing for multiple international markets simultaneously? What are the key considerations?" (Highlight cultural research, localization strategies, and testing).

• "Tell me about a time you identified a significant UX problem in an e-commerce context and how you addressed it. What was the outcome?" (Use the STAR method; emphasize problem, solution, and quantifiable results).

Company & Culture Questions:

• "What do you know about Sperton Global AS and our client's business/industry?" (Research Sperton and any available client information).

• "How do you stay updated on the latest trends in UX design, e-commerce, and CRO?" (Showcase continuous learning).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, the solution, and the impact (metrics!).

• Focus on Impact: Emphasize quantifiable results – conversion rate increases, engagement improvements, revenue growth attributed to your designs.

• Explain Your 'Why': Be ready to articulate the rationale behind your design decisions, backed by research and data.

• Demo Key Features: If applicable, briefly demonstrate prototypes or interactive elements.

• Tailor to the Role: Highlight projects that are most relevant to e-commerce, CRO, and multi-market experiences.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to connect design decisions to business outcomes. Candidates should prepare specific examples that demonstrate their expertise in conversion optimization and A/B testing within an e-commerce context.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Sperton Global AS career portal.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your e-commerce UX, CRO, and A/B testing experience. Prioritize projects with measurable results.

• Resume Optimization: Clearly articulate your experience with relevant tools (Optimizely, Figma, analytics platforms) and your ability to work in multi-market environments. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on case studies that demonstrate your impact on conversion rates. Be ready to discuss your design process and collaboration style.

• Company Research: Familiarize yourself with Sperton Global AS and, if possible, the type of e-commerce companies they typically partner with to understand the broader business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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