UX Designer Contractor

📍 Job Overview

Job Title: UX Designer Contractor

Company: Nonconformist

Location: Buenos Aires, Argentina

Job Type: FULL_TIME

Category: UX/Product Design Operations

Date Posted: 2026-04-06T17:49:57

Experience Level: Mid-Level (2-5 years implied)

Remote Status: 100% Remote

🚀 Role Summary

• Focus on User-Centric Product Development: This role is critical for designing and refining digital products within a complex financial services environment, emphasizing a deep understanding of user needs and behaviors.

• Research-Driven Design Process: The position requires a proactive approach to user research, including planning and executing interviews, surveys, and usability tests to gather actionable insights.

• Information Architecture & User Flow Definition: Responsibilities include constructing user journeys, empathy maps, and defining clear user flows and information architecture to enhance product usability.

• Agile and Collaborative Environment: The candidate will work within agile methodologies (Scrum/Squads) and collaborate closely with multidisciplinary teams, requiring strong communication and teamwork skills.

📝 Enhancement Note: While the title is "UX Designer," the responsibilities and context (digital products, banking environment, data analysis, growth, technology) suggest this role sits within a broader GTM or Product Operations umbrella, focusing on the user experience aspect of digital product strategy and execution. The "contractor" status implies a project-based engagement with a defined scope.

📈 Primary Responsibilities

• User Research & Analysis: Plan and execute qualitative and quantitative user research methodologies, including user interviews, surveys, and usability testing, to identify user needs, pain points, and opportunities.

• Insight Generation & Action Planning: Analyze research findings to generate actionable insights and translate them into concrete design recommendations and product improvements.

• Experience Design & Strategy: Develop comprehensive user journeys, empathy maps, and customer archetypes to represent target user segments and their interactions with digital products.

• Information Architecture & Navigation: Define and optimize the information architecture and user flows for digital products, ensuring intuitive navigation and a seamless user experience.

• Functional Support & Acceptance Criteria: Collaborate with product managers and developers to define functional requirements and write clear acceptance criteria for user stories, ensuring alignment with user needs and business objectives.

• Friction Point Identification & Improvement: Proactively identify usability issues and friction points within existing digital products and propose evidence-based solutions for enhancement.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on role requiring deep involvement in the entire UX lifecycle, from initial research to solution implementation. The emphasis on "evidence-based" and "actionable insights" highlights the need for data-driven decision-making, a core tenet of operations roles.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field is often preferred for advanced UX roles.

Experience: A minimum of 2-5 years of demonstrated experience in UX Design for digital products is expected, with a preference for experience within complex service industries.

Required Skills:

• User Research Expertise: Proven ability to plan, conduct, and analyze various user research methods (interviews, surveys, usability testing).

• UX Design Tools Proficiency: Mastery of design and prototyping tools such as Figma.

• Agile Methodologies: Hands-on experience working within agile development frameworks like Scrum and participating in squad-based team structures.

• Information Architecture: Strong understanding and practical application of information architecture principles and user flow design.

• Collaboration & Communication: Excellent interpersonal and communication skills for effective collaboration with multidisciplinary teams.

• Problem-Solving: Analytical and critical thinking skills to identify and resolve complex user experience challenges.

Preferred Skills:

• Industry Experience: Prior experience designing for banking, fintech, or other complex digital service environments.

• Project Management Tools: Familiarity with project management and issue tracking tools like Jira.

• Data Analysis: Ability to interpret user data and analytics to inform design decisions and measure impact.

• Cross-functional Collaboration: Experience working closely with product managers, business analysts, developers, and marketing teams.

📝 Enhancement Note: The "contractor" status and "full-time" nature suggest that while formal education might not be a strict requirement, a strong portfolio demonstrating practical application of these skills is paramount. The emphasis on experience in "banking, fintech or services digitales complejos" is a key differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated User Research Impact: Showcase case studies detailing how user research directly informed design decisions and led to measurable improvements in user experience or business metrics.

• Process Workflow Documentation: Include examples of user journeys, empathy maps, user flows, and information architecture diagrams that illustrate a structured approach to problem-solving.

• Tool Proficiency Showcase: Highlight projects where Figma was used for wireframing, prototyping, and high-fidelity design, demonstrating your design system thinking.

• Agile Project Contributions: Present projects that involved working within agile sprints, collaborating with development teams, and managing design tasks within Jira.

• Problem/Solution Articulation: Clearly articulate the UX challenges faced in past projects and the specific design solutions implemented, emphasizing the rationale behind each decision.

Process Documentation:

• Research Planning & Execution: Provide documentation outlining your approach to user research planning, participant recruitment, and data collection methods.

• Design Iteration & Prototyping: Showcase examples of design iterations based on feedback and user testing, including the evolution from wireframes to interactive prototypes.

• Cross-functional Handoff: Demonstrate how you prepare and hand off design assets and specifications to development teams, ensuring clarity and efficiency.

📝 Enhancement Note: For a contractor role, the portfolio is the primary way to assess capability. It needs to clearly demonstrate not just design output but the process and strategic thinking behind it, especially how it drives business value and user satisfaction in complex domains.

💵 Compensation & Benefits

Salary Range: Given the contractor, full-time, and 100% remote nature for Buenos Aires, Argentina, a competitive hourly or monthly rate would be expected. Based on industry benchmarks for experienced UX Designers in Argentina working remotely for international clients, a range of ARS $700,000 - ARS $1,200,000 (monthly gross) is a reasonable estimate. This translates to approximately USD $700 - USD $1,200 per week at current exchange rates, depending on the specific rate negotiated.

Benefits:

• Contractor Status: Flexibility of a contractor role, often with a defined project scope.

• Remote Work Flexibility: 100% remote work arrangement, allowing for work-life balance and eliminating commute time.

• Project Variety: Opportunity to work on diverse digital products within a dynamic agency environment.

• International Exposure: Potential to work with clients and teams from different regions.

Working Hours: Full-time engagement, with an expected workload of approximately 40 hours per week. Flexibility may be available, but core hours will likely align with team collaboration needs and project deadlines.

📝 Enhancement Note: As this is a contractor role, benefits like health insurance, paid time off, and retirement contributions are typically not provided by the hiring company. The compensation is usually in the form of a direct payment (hourly or monthly). The estimated salary is based on general market research for remote UX design contractors in Argentina, considering the specified experience level and the nature of the work (complex digital products in a financial sector).

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Experiences & Products Agency. Nonconformist operates within the tech and digital services sector, specializing in creating user-centric digital experiences and products.

Company Size: While not explicitly stated, Nonconformist appears to be a growing agency, likely employing between 50-250 individuals based on typical agency structures and their online presence. This size often allows for a balance of established processes and agile team dynamics.

Founded: Founded with a mission to combine Design, Data, Growth, and Technology, Nonconformist aims to transform businesses through end-to-end digital solutions.

Team Structure:

• Multidisciplinary Squads: The company likely operates with cross-functional teams (squads) comprising UX Designers, UI Designers, Developers, Data Analysts, Growth Hackers, and Project Managers.

• Client-Focused Project Teams: Project teams are likely structured around specific client needs and product development cycles, with a UX Designer playing a key role in defining and executing the user experience strategy.

• Agency-Wide Collaboration: Beyond project teams, there's an emphasis on sharing knowledge and best practices across the entire agency to foster continuous improvement and innovation.

Methodology:

• Human-Centric Design: A core methodology focused on understanding and solving user needs through design.

• Data-Informed Decision Making: Utilizing data and analytics to guide strategy, validate hypotheses, and measure the impact of design interventions.

• Agile & Iterative Development: Employing agile frameworks to ensure flexibility, rapid iteration, and continuous delivery of value.

• End-to-End Solution Delivery: Covering the entire product development lifecycle, from initial concept and research to technology implementation and growth strategies.

Company Website: https://nonconformistinc.com/

📝 Enhancement Note: The company culture emphasizes collaboration, autonomy, and a proactive, results-oriented approach. This is typical of modern digital agencies that value agility and innovation. The mention of "growth" and "technology" alongside "design" suggests a holistic approach to product development that goes beyond pure aesthetics.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer contractor. It involves significant responsibility in defining user experiences for complex digital products and requires a solid foundation in UX research and design principles. The "contractor" aspect means it's project-specific, offering experience rather than a permanent career path within Nonconformist itself.

Reporting Structure: The UX Designer will likely report to a Design Lead or Project Manager within the agency, and also collaborate closely with Product Managers or stakeholders from the client's banking/fintech organization. The work is typically organized within agile "squads."

Operations Impact: The UX Designer's work directly impacts the usability, adoption, and customer satisfaction of digital products. In a banking/fintech context, this can translate to increased customer retention, higher transaction volumes, reduced support costs, and improved brand perception, all of which are critical operational and business outcomes.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX research methods, information architecture, or user journey mapping.

• Industry Exposure: Gain valuable experience in the highly regulated and complex banking/fintech sector, which is a significant differentiator.

• Portfolio Expansion: Build a robust portfolio with high-impact case studies from challenging digital product projects.

• Cross-functional Learning: Learn from and collaborate with experts in data, growth, and technology, broadening understanding of the full product lifecycle.

📝 Enhancement Note: While this is a contractor role, the experience gained in designing for complex financial services is highly transferable and can open doors to future roles with greater responsibility, either as a contractor or full-time employee in similar sectors. The focus on "impact" and "evidence-based" solutions aligns with operational excellence.

🌐 Work Environment

Office Type: This role is 100% remote. This means there is no physical office requirement, and the work is performed from the contractor's own location.

Office Location(s): While the job is posted in Buenos Aires, Argentina, and the company may have a physical presence there, the role itself is remote, allowing flexibility beyond a specific office location within Argentina.

Workspace Context:

• Remote Collaboration Tools: The work environment will heavily rely on digital collaboration tools (e.g., Slack, Zoom, Google Workspace, Figma, Jira) for communication, project management, and design work.

• Independent Work & Team Integration: Expect a balance between focused, independent work on design tasks and active participation in remote team meetings, brainstorming sessions, and design reviews.

• Access to Technology: The contractor will need a reliable internet connection and a suitable workstation to perform their duties effectively.

Work Schedule: Full-time, approximately 40 hours per week. While remote, maintaining consistent availability during core business hours for team collaboration and client interaction is typically expected. Specific hours might be negotiated but should align with project needs and team syncs.

📝 Enhancement Note: The 100% remote nature is a key aspect of the work environment. This requires strong self-discipline, excellent communication skills, and proficiency in remote collaboration tools. The operational aspect here is managing one's own workflow and contributing effectively to a distributed team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call to assess basic qualifications, experience, and cultural fit, likely with an HR representative or recruiter.

• Portfolio Review & Technical Interview: A more in-depth session where the candidate presents their portfolio, discussing specific case studies, their UX process, and how they approach research and problem-solving. This may involve a technical discussion with senior designers or product leads.

• Case Study/Challenge (Potential): While not explicitly stated, some agencies may present a small design challenge or ask candidates to elaborate on a hypothetical scenario to assess their problem-solving approach.

• Final Interview: Potentially a discussion with a hiring manager or key stakeholder to finalize terms and confirm mutual fit.

Portfolio Review Tips:

• Focus on Process, Not Just Polish: Clearly articulate your thought process, research methodology, and the rationale behind your design decisions. Show how you tackled challenges and iterated.

• Quantify Impact: Where possible, use metrics to demonstrate the positive impact of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to the Role: Highlight projects that are most relevant to designing complex digital products, especially within finance or similar service industries.

• Showcase Collaboration: Include examples or descriptions of how you collaborated with developers, product managers, and other stakeholders.

• Be Concise and Clear: Present your work in a well-organized and easy-to-understand manner. Use visuals effectively but keep explanations focused.

Challenge Preparation:

• Understand the Context: If a challenge is given, ensure you understand the specific problem, the target user, and the business objectives.

• Structure Your Approach: Outline your steps for research, ideation, design, and validation, even if time is limited.

• Communicate Your Thinking: Verbalize your thought process clearly, explaining your assumptions and decisions.

• Focus on Core UX Principles: Demonstrate your understanding of user-centered design, usability heuristics, and information architecture.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should prepare to walk through 2-3 key projects in detail, highlighting their role, the challenges, their process, and the outcomes. Understanding Nonconformist's focus on "Design, Data, Growth, and Technology" will be beneficial in framing answers.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency in creating and utilizing design systems within Figma is highly valued.

• Jira: Expected for project management, task tracking, and workflow management within agile teams. Understanding how to interpret user stories and acceptance criteria is key.

Analytics & Reporting:

• User Research Platforms: Familiarity with tools for conducting remote interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Google Forms, Lookback).

• Data Analysis Tools (Basic): While not a primary analyst role, understanding how to interpret basic user analytics from tools like Google Analytics or product-specific dashboards can be beneficial for data-driven insights.

CRM & Automation:

• Collaboration Suites: Proficiency with tools like Slack, Microsoft Teams, or Google Workspace for communication and document sharing is standard for remote work.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be a plus, but Figma is the stated requirement.

📝 Enhancement Note: The core technical requirement is Figma. Jira is also explicitly mentioned. The emphasis on "Data" in the company's methodology suggests that an understanding of how to access and interpret user data to inform design will be a significant advantage.

👥 Team Culture & Values

Operations Values:

• Autonomy & Responsibility: Individuals are expected to be self-directed, manage their time effectively, and take ownership of their tasks and deliverables.

• Continuous Feedback & Active Listening: A culture that encourages open communication, constructive feedback, and valuing diverse perspectives.

• Teamwork & Knowledge Sharing: Emphasis on collaborative problem-solving and sharing insights and expertise to elevate the entire team's capabilities.

• Action-Oriented & Impactful: A drive to translate ideas into tangible solutions that deliver real value and make a measurable impact.

• Adaptability & Flexibility: The ability to navigate change, adapt to new requirements, and remain flexible in a fast-paced agency environment.

Collaboration Style:

• Cross-functional Integration: UX Designers are expected to work seamlessly with product managers, developers, data analysts, and growth specialists, fostering a holistic product development approach.

• Iterative Design Process: Collaboration involves frequent design reviews, feedback sessions, and working closely with developers during the implementation phase.

• Proactive Communication: Maintaining clear and consistent communication with team members and stakeholders, especially in a remote setting, is crucial.

📝 Enhancement Note: The company values align strongly with operational efficiency and effectiveness. The emphasis on autonomy, responsibility, and impact directly relates to how operations professionals are expected to contribute to business goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Domains: Navigating the intricate requirements and regulatory landscape of the banking/fintech sector can be challenging, requiring meticulous research and attention to detail.

• Balancing User Needs with Business Objectives: Finding the optimal balance between creating an exceptional user experience and meeting stringent business goals and technical constraints.

• Remote Collaboration Dynamics: Effectively collaborating and communicating within a fully remote, multidisciplinary team requires proactive effort and strong interpersonal skills.

• Managing Stakeholder Expectations: Working with clients who may have diverse opinions and requirements, necessitating strong negotiation and communication skills.

Learning & Development Opportunities:

• Deep Dive into Financial Services UX: Gain specialized knowledge and experience in a high-demand and complex industry.

• Advanced UX Research Techniques: Opportunity to apply and refine advanced user research methodologies in real-world scenarios.

• Cross-Disciplinary Skill Building: Exposure to data analysis, growth strategies, and technology stacks used in digital product development.

• Portfolio Enhancement: Build high-impact case studies that showcase problem-solving in challenging environments.

📝 Enhancement Note: The challenges presented are typical of senior-level UX roles in complex industries. The growth opportunities are significant, particularly for gaining specialized experience in a lucrative sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or stakeholder requirements. How did you approach it, and what was the outcome?"

  • Preparation: Prepare a STAR method (Situation, Task, Action, Result) answer focusing on your negotiation, research, and decision-making skills. Highlight how you used data or user feedback to guide your choices.

• "How do you approach user research for a product with a complex user base, like a banking application?"

  • Preparation: Discuss your methodology for identifying target segments, recruiting participants, and choosing appropriate research methods (e.g., contextual inquiry, diary studies, in-depth interviews) for a sensitive domain.

• "Walk us through a project where your UX design significantly improved a digital product's performance or user satisfaction. What metrics did you track?"

Company & Culture Questions:

• "What interests you about Nonconformist and our approach to digital experiences?"

  • Preparation: Research Nonconformist's website, case studies, and values. Connect your own skills and aspirations to their stated mission of combining Design, Data, Growth, and Technology.

• "How do you contribute to a collaborative, feedback-driven team environment, especially in a remote setting?"

Portfolio Presentation Strategy:

• Tell a Story: Frame each case study as a narrative – the problem, your journey to a solution, and the impact.

• Highlight Your Role: Be clear about your specific contributions, especially if it was a team project.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your process and final designs.

• Focus on the "Why": Explain the reasoning behind your design choices, linking them back to user research and business goals.

• Be Prepared for Deep Dives: Anticipate questions about your methodology, tool choices, and any challenges encountered.

📝 Enhancement Note: Interviewers will be looking for not just design skills but also a strategic, data-informed, and collaborative mindset, reflecting the company's core values and operational focus.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Nonconformist careers page.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 strong case studies that demonstrate your UX process, research capabilities, and impact, ideally with relevance to complex digital products or financial services.

• Resume Optimization: Tailor your resume to highlight keywords from the job description (UX Design, User Research, Figma, Jira, Agile, Banking, Fintech) and quantify your achievements wherever possible.

• Interview Preparation: Practice articulating your UX process and presenting your portfolio case studies clearly and concisely, focusing on problem-solving and measurable outcomes.

• Company Research: Familiarize yourself with Nonconformist's work, clients, and company values to demonstrate genuine interest and cultural alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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