UX Designer

📍 Job Overview

Job Title: UX Designer

Company: UNRVLD

Location: Manchester, Greater Manchester, United Kingdom

Job Type: Full-Time

Category: Design / User Experience

Date Posted: 2026-02-04

Experience Level: Mid-level

Remote Status: Hybrid

🚀 Role Summary

• This role is focused on creating exceptional digital experiences for clients, leveraging a deep understanding of UX Design and Research principles.

• The position involves translating complex user needs and business requirements into intuitive and usable digital interfaces.

• Responsibilities include conducting thorough user research, analyzing both qualitative and quantitative data, and presenting findings to drive improved outcomes.

• The UX Designer will play a pivotal role in shaping customer-centric solutions that balance user experience with business goals and technical feasibility.

📝 Enhancement Note: While the job title is "UX Designer," the description heavily emphasizes the "Experience Designer" aspect, suggesting a holistic approach to user journey mapping, service design, and digital product strategy beyond just interface design. The role is positioned as integral to the agency's customer-centric offering, implying a strategic influence on client business outcomes.

📈 Primary Responsibilities

• Translate user needs and business requirements into simple, usable digital interfaces through effective UX design and research methodologies.

• Conduct comprehensive user research, including qualitative and quantitative data analysis, to uncover actionable insights and inform design decisions.

• Develop a range of design deliverables, such as sketches, wireframes, and interactive prototypes, to visualize and test design concepts.

• Perform usability audits on existing digital products and generate data-driven recommendations for improvement.

• Confidently present research findings and design solutions to internal teams and clients, articulating clear rationale and demonstrating authority.

• Engage actively in design reviews, providing constructive feedback and creatively responding to critiques to enhance design quality.

• Plan and manage design deliverables effectively, ensuring timely completion within challenging project timelines.

• Collaborate with cross-functional teams, including developers and strategists, to ensure design solutions are technically feasible and align with business objectives.

• Contribute to the agency's practice by sharing inspirational research, innovative ideas, and advocating for the evolution of the design process.

📝 Enhancement Note: The responsibilities highlight a blend of tactical execution (wireframing, prototyping) and strategic thinking (research analysis, client presentations, process evolution). The emphasis on "challenging colleagues and clients with research" indicates a need for strong communication and influencing skills, not just design execution.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong academic foundation in Design, Human-Computer Interaction (HCI), Psychology, or a related field is often beneficial. Equivalent practical experience will be considered.

Experience:

• Proven experience working within a digital agency environment or an in-house product design team.

• Demonstrated experience working on large-scale or complex digital products, encompassing both web and native applications.

Required Skills:

• Online Portfolio: A comprehensive online portfolio or a selection of live projects showcasing UX design and research capabilities.

• UX Design Principles: In-depth understanding of core UX design principles, user-centered design methodologies, and best practices for creating intuitive interfaces.

• User Research: Proficiency in conducting various user research methods (e.g., interviews, surveys, usability testing) and analyzing qualitative and quantitative data to derive insights.

• Design Tools: Excellent fluency with Figma for design, wireframing, and prototyping.

• Problem Solving: Ability to comprehend and solve complex problems, translating user needs and business requirements into effective design solutions.

• Communication & Presentation: Strong ability to clearly articulate design decisions, present work to clients with confidence and enthusiasm, and engage constructively in design reviews.

Preferred Skills:

• Experience with other design, prototyping, or AI tools beyond Figma.

• Familiarity with agile development methodologies and working in cross-functional, agile teams.

• Experience in specific client sectors mentioned, such as renewable technology or global sports brands.

• Understanding of front-end development principles to facilitate better collaboration with engineering teams.

📝 Enhancement Note: The requirement for an online portfolio is critical. Candidates should curate their portfolio to highlight projects demonstrating problem-solving, research application, and a clear impact on user experience and business goals. Specific case studies detailing the process from research to final design are highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies that outline the problem, the user research conducted, the design process (including iterations), the final solution, and the measured outcomes or impact.

• Process Demonstration: Evidence of a structured design process, showcasing how user needs and business requirements were identified and translated into design solutions.

• Tool Proficiency: Examples of work created using Figma, demonstrating proficiency in wireframing, prototyping, and potentially design system components.

• Impact & ROI: Quantifiable results where possible. If direct ROI is not available, focus on metrics related to user engagement, task completion rates, usability improvements, or client satisfaction derived from the design.

Process Documentation:

• Research Methodology: Showcase how user research was planned, executed, and analyzed to inform design decisions.

• Design Iteration: Illustrate the iterative nature of the design process, including how feedback (from users or stakeholders) was incorporated to refine solutions.

• Collaboration Evidence: If possible, demonstrate how collaboration with developers, product managers, or clients played a role in the design process and final outcome.

📝 Enhancement Note: For a UX Designer role, the portfolio is paramount. It serves as tangible proof of skills. Candidates should focus on showcasing their problem-solving approach, research rigor, and ability to deliver user-centered solutions that align with business objectives. The agency values a "customer-centric" approach, so portfolios that clearly demonstrate this will stand out.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-level UX Designer in major UK cities like Manchester, and considering the agency's focus on client outcomes, a competitive salary range is estimated to be between £40,000 - £60,000 per annum. This range can vary based on the candidate's specific experience, portfolio strength, and negotiation.

Benefits:

• Competitive Salary: Based on experience and demonstrated skills.

• Leave: 25 days of annual leave, with the option to buy or sell leave.

• Pension Scheme: Standard company pension contribution plan.

• Private Healthcare: Comprehensive Private Healthcare Insurance via Bupa.

• 9-Day Fortnight: Opportunity to work hours over 9 days and take the 10th day off, promoting work-life balance.

• Hybrid Working: Flexibility to work from designated UNRVLD offices (London, Manchester, Leeds, Cardiff, Belfast) 2 days per week.

• Team Events: Annual team away days for team building and networking.

• Employee Assistance Programme (EAP): Support services for employees.

• Enhanced Maternity & Paternity: Generous leave policies for new parents.

• Perkbox: Access to a wide range of employee perks and discounts.

• Training & Development: Opportunities for continuous learning and skill enhancement.

• Cycle to Work Scheme: Encourages sustainable commuting.

• Electric Vehicle Scheme: Supports adoption of electric vehicles.

• Eyecare Vouchers & Annual Flu Vaccination: Wellness benefits.

Working Hours: Standard working hours are likely around 40 hours per week, with the benefit of a 9-day fortnight offering significant flexibility.

📝 Enhancement Note: The 9-day fortnight is a significant differentiator. Candidates should consider how this flexible schedule might impact their personal productivity and work-life balance. The salary estimate is based on UK market rates for mid-level UX roles in a digital agency context, factoring in the hybrid model and comprehensive benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Experience & Technology Agency, Consulting. The company operates at the intersection of digital transformation, technology solutions, and client business outcomes.

Company Size: While not explicitly stated, the mention of multiple UK offices (London, Manchester, Leeds, Cardiff, Belfast) and international reach (Lithuania) suggests a medium to large-sized agency, likely with over 100 employees, and potentially growing significantly given the mention of "strategic growth."

Founded: UNRVLD has a "deep and rich digital heritage with over 22 years of market experience," indicating a long-standing presence and established reputation in the digital industry.

Team Structure:

• Design teams likely comprise UX Designers, UI Designers, Service Designers, and possibly Researchers, working collaboratively.

• The UX Designer will report into a Design Lead or Head of Design, with potential for reporting lines into Project Managers or Account Directors depending on the client engagement structure.

Methodology:

• Customer-Centricity: A core tenet, driving all design and development efforts.

• Business Outcomes Focus: Emphasis on delivering measurable results and business value for clients.

• Agile & Iterative: Likely employs agile methodologies for project delivery, with an iterative approach to design and development.

• Data-Driven Design: Utilizes research and analytics to inform design decisions and measure impact.

Company Website: https://unrvld.com/

📝 Enhancement Note: UNRVLD positions itself as a results-driven agency with deep digital heritage and a focus on business outcomes. The culture appears to value expertise, collaboration, and innovation within a structured yet flexible work environment. The emphasis on "people with purpose" suggests a desire for employees who are passionate and driven by their work.

📈 Career & Growth Analysis

Operations Career Level: This is a "Mid-level" UX Designer role. It implies a candidate with a solid foundation in UX principles and practices, capable of independently managing significant design tasks and contributing meaningfully to client projects. They are expected to move beyond foundational tasks and take ownership of design challenges.

Reporting Structure: The UX Designer will likely report to a Senior UX Designer, Design Lead, or Head of Design, depending on the team's specific structure. They will also work closely with Project Managers, Product Owners, and client stakeholders.

Operations Impact: The role's impact is directly tied to enhancing client digital products, improving customer experiences, and contributing to business objectives such as increased conversion rates, user engagement, and customer satisfaction. The agency's mission is to deliver "business outcomes," making the UX Designer's contribution critical to client success and, by extension, UNRVLD's reputation and growth.

Growth Opportunities:

• Senior UX Designer: Progression to a senior level, taking on more complex projects, mentoring junior designers, and potentially leading design initiatives.

• Specialization: Opportunity to specialize in areas like user research, interaction design, service design, or specific industry verticals (e.g., renewable tech, sports).

• Design Leadership: With demonstrated leadership and strategic capabilities, potential to move into roles like Design Lead or Head of Design.

• Cross-functional Expansion: Opportunities to broaden understanding of technology, strategy, and business consulting through close collaboration.

• Continuous Learning: Access to training, development programs, and exposure to diverse client challenges foster ongoing skill enhancement.

📝 Enhancement Note: The "Mid-level" designation suggests that candidates should have a solid portfolio demonstrating independence and problem-solving skills. Growth opportunities are evident, particularly in advancing within the design discipline or broadening into related strategic areas within the agency.

🌐 Work Environment

Office Type: UNRVLD offers "vibrant, modern offices" in its key locations. These are designed to foster collaboration and provide a professional, inspiring workspace.

Office Location(s): Manchester, Greater Manchester is the primary location mentioned for this listing, but the role is hybrid and can be based from any of their UK offices: London, Leeds, Cardiff, or Belfast. This offers significant flexibility for candidates located across the UK.

Workspace Context:

• Hybrid Model: The expectation is to work 2 days per week in a designated office, promoting a blend of focused independent work and collaborative team interaction.

• Collaborative Environment: The modern office spaces are designed to encourage teamwork, brainstorming sessions, and design reviews.

• Tools & Technology: Access to industry-standard design tools like Figma is provided, supporting efficient workflow and creative output.

Work Schedule: The standard working hours are likely around 40 hours per week, with the unique "9-day Fortnight" offering significant flexibility by compressing standard hours over fewer days, allowing for extended weekends or personal time.

📝 Enhancement Note: The hybrid nature and multiple office locations are key selling points for flexibility. The "9-day Fortnight" is a significant perk that speaks to a culture that values employee well-being and work-life balance. Candidates should be comfortable with hybrid work and potentially travel to other offices for specific client meetings or team events.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by the talent team to assess suitability and alignment with requirements.

• Portfolio Review & Discussion: Typically involves a dedicated session where you present your portfolio, discuss your design process, and answer questions about your experience and problem-solving approach. This is a critical stage.

• Skills-Based Exercise/Challenge: Potentially a take-home assignment or a live design challenge during an interview to assess your practical design skills, research capabilities, and problem-solving under pressure.

• Team/Stakeholder Interviews: Meetings with potential team members (other designers, project managers) and hiring managers to assess cultural fit, collaboration style, and deeper technical understanding.

• Final Interview: May involve senior leadership to discuss your strategic thinking, career aspirations, and overall fit with UNRVLD's vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant projects that showcase a range of skills and problem-solving approaches.

• Tell a Story: For each project, clearly articulate the problem, your role, the context, your process (research, ideation, design, testing), the solution, and the outcome/impact. Use visuals effectively.

• Highlight Process: Emphasize your thought process, how you approached challenges, and how you used research and data to inform your decisions.

• Quantify Impact: Where possible, include metrics that demonstrate the value or success of your designs (e.g., increased conversion, improved user satisfaction, reduced task time).

• Be Prepared to Defend: Be ready to discuss your decisions, justify your choices, and respond to constructive criticism.

Challenge Preparation:

• Understand the Brief: If given a take-home challenge, ensure you fully understand the brief, target audience, and business objectives.

• Time Management: Practice allocating your time effectively across research, ideation, design, and presentation for any timed exercises.

• Communicate Assumptions: Clearly state any assumptions you make during a challenge, especially if information is limited.

• Focus on Process: Demonstrate your problem-solving methodology and design thinking, not just the final visual output.

📝 Enhancement Note: The portfolio review is the most crucial part of the application. Candidates should prepare a narrative for each project that clearly showcases their UX process, problem-solving skills, and ability to deliver impactful user-centered designs. Be ready to discuss the "why" behind every design decision.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a required tool and is critically important. Proficiency in Figma for wireframing, prototyping, design systems, and collaboration is essential.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, Adobe XD) can be beneficial.

• User Research Tools: Experience with tools for user interviews, surveys, usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Lookback) is highly advantageous.

• AI Tools: Mentioned as a bonus, suggesting an openness to or potential use of AI in design workflows (e.g., for ideation, content generation, or analysis).

Analytics & Reporting:

• Web Analytics: Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior and measure the impact of design changes.

• Product Analytics: Experience with tools like Mixpanel, Amplitude, or Pendo for in-depth analysis of user interactions within digital products.

CRM & Automation:

• While not directly a UX design tool, an understanding of how CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms impact customer journeys can provide valuable context for designing integrated digital experiences.

📝 Enhancement Note: Figma proficiency is non-negotiable. Candidates should highlight their experience with this tool and any other relevant design, research, or analytics platforms. The mention of AI tools suggests a forward-thinking agency, and any experience in this emerging area would be a plus.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A fundamental value that guides all work, ensuring user needs are at the forefront of design decisions.

• Business Outcomes: A strong focus on delivering tangible business results and value for clients, aligning design efforts with strategic goals.

• Collaboration: Emphasis on teamwork, open communication, and mutual support within design teams and across departments.

• Innovation & Evolution: A drive to stay ahead of industry trends, experiment with new tools and methodologies, and continuously improve the design process.

• Excellence & Authority: A commitment to high-quality work, with designers expected to present their work with conviction and expertise.

Collaboration Style:

• Cross-functional Integration: Designers work closely with developers, strategists, project managers, and client teams to ensure cohesive product development.

• Constructive Feedback Culture: Design reviews are a key part of the process, encouraging open discussion and creative responses to feedback.

• Knowledge Sharing: The agency encourages sharing inspirational research and ideas to evolve collective practices, fostering a learning environment.

📝 Enhancement Note: UNRVLD appears to foster a culture that values both individual expertise and collaborative synergy. The emphasis on customer-centricity and business outcomes means designers are strategic partners, not just executors. Candidates who are proactive, collaborative, and focused on delivering measurable results will thrive here.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively mediating between diverse client requirements, user needs, and technical constraints to deliver optimal solutions.

• Managing Complex Projects: Navigating large-scale, intricate digital products with demanding timelines requires strong organizational and problem-solving skills.

• Driving Design Adoption: Influencing clients and internal stakeholders to adopt best practices and innovative design solutions, often requiring strong persuasive and research-backed arguments.

• Rapid Technological Evolution: Staying current with emerging design tools, AI advancements, and evolving user expectations in the digital landscape.

Learning & Development Opportunities:

• Mentorship: Potential to learn from senior designers and leaders within the agency.

• Industry Exposure: Working with a diverse range of clients and industries provides broad exposure to different challenges and solutions.

• Skill Enhancement: Access to training, workshops, and resources to deepen expertise in UX, research, and emerging design technologies.

• Process Improvement: Opportunities to contribute to the evolution of UNRVLD's design methodologies and best practices.

📝 Enhancement Note: The role offers significant opportunities for professional growth by tackling complex, real-world design challenges for a variety of clients. The agency's commitment to continuous improvement and learning supports career development in a dynamic field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements. How did you approach it, and what was the outcome?" (Focus on your process, communication, and ability to find common ground.)

• "Walk me through a complex UX project from your portfolio. What was the problem, your role, your process, and the measurable impact?" (Be ready to go deep into your case study, emphasizing research and decision-making.)

• "How do you stay updated with the latest UX trends and technologies, especially with the rise of AI in design?" (Demonstrate continuous learning and adaptability.)

Company & Culture Questions:

• "What attracts you to UNRVLD specifically, and how do you see yourself contributing to our customer-centric approach?" (Research the company's website, mission, and recent work.)

• "How do you handle constructive criticism or feedback on your designs?" (Highlight your openness to iteration and collaboration.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a consistent structure: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Impact.

• Visuals are Key: Use high-quality mockups, wireframes, user flows, and research insights visuals. Avoid walls of text.

• Focus on 'Why': Be prepared to explain the rationale behind your design decisions at every stage.

• Quantify Impact: Present metrics clearly. If metrics are unavailable, explain the qualitative benefits or user feedback received.

• Be Enthusiastic: Convey your passion for design and problem-solving.

📝 Enhancement Note: Be prepared to not only showcase your design skills but also your strategic thinking, problem-solving capabilities, and ability to collaborate effectively. The interview process will likely assess how you apply UX principles to achieve tangible business outcomes.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application directly through the provided BambooHR careers link.

• Portfolio Customization: Ensure your online portfolio is up-to-date and clearly showcases 2-4 of your strongest projects relevant to digital product design and client-facing work. Highlight your process and outcomes.

• Resume Optimization: Tailor your resume to emphasize your experience with UX design, user research, Figma proficiency, and work on complex digital products. Use keywords found in the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on articulating your process, rationale, and the impact of your work. Prepare answers to common UX interview questions.

• Company Research: Familiarize yourself with UNRVLD's work, client portfolio, and company values to articulate why you are a good fit for their culture and mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.