UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Diversified Services Network, Inc.

Location: Chillicothe, Illinois, United States

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 09, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is ideal for an entry-level UX Designer eager to contribute to a stable, reputable Fortune 500 company.

• The UX Designer will be instrumental in shaping the digital experience for dealers and end customers by collaborating across various product and business groups.

• Key responsibilities include problem identification, solution design, and clear communication of technical and business needs to stakeholders.

• The position offers a direct path to gain experience with complex digital environments and work autonomously with product and engineering teams.

📝 Enhancement Note: While the title is "UX Designer," the responsibilities and required skills lean heavily into user experience design within complex digital systems, suggesting a focus on applied UX/UI design rather than purely research-oriented roles. The "0-2 years" experience level indicates an entry-level or junior position.

📈 Primary Responsibilities

• Collaborate with internal business partners (Product Owners, Marketing/Product Support Managers, Directors) and external vendors to understand customer experience elements.

• Directly engage with dealers and end customers to gather insights and validate design solutions.

• Identify and analyze complex problems within digital environments, determining the most effective solutions within established guidelines.

• Translate business needs and architectural requirements into actionable design specifications for product and engineering teams.

• Design comprehensive user experiences for complete digital environments, ensuring alignment with client needs and company vision.

• Create detailed requirements and design documentation for new investments or architectural changes to enhance user experience.

• Work autonomously alongside product and engineering teams to drive design initiatives from conception to implementation.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on stakeholder management, problem-solving, and direct customer/dealer interaction, which are crucial for a UX Designer in a B2B or complex B2C environment. The need to communicate "architectural changes" and "business needs" suggests the role bridges design with technical understanding.

🎓 Skills & Qualifications

Education: Bachelor's Degree

Experience: 0-2 years of experience in UX design.

Required Skills:

• Minimum of 0-2 years of hands-on UX design experience.

• Proven ability to design complex solutions for comprehensive digital environments.

• Proficiency in design and prototyping tools, with at least 1 year of experience specifically in Figma.

• Familiarity with other UX/UI software such as Sketch.

• Demonstrated comfort and ability to work autonomously alongside product and engineering teams.

• Strong client-facing communication skills for understanding detailed requirements and translating them into user experiences.

Preferred Skills:

• 0-2+ years of experience designing complex systems or enterprise-level applications.

📝 Enhancement Note: The stringent requirement for Figma experience, even at the entry-level, points to the company's standardized toolset. The emphasis on "complex solutions for complete digital environments" suggests a need for designers who can think holistically about user journeys across multiple touchpoints.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex UX/UI design projects that demonstrate end-to-end design thinking.

• Projects should illustrate the candidate's ability to solve user problems within digital environments.

• Highlight the use of Figma as a primary design tool in at least one project.

• Include case studies that detail the problem, your design process, key decisions, and the outcome or impact of your design.

Process Documentation:

• Candidates should be prepared to discuss their design process, including how they approach requirement gathering, ideation, iteration, and collaboration with cross-functional teams.

• Be ready to articulate how you translate business needs and technical constraints into user-centered design solutions.

• Prepare to explain how you would communicate design decisions and rationale to both technical and non-technical stakeholders.

📝 Enhancement Note: For an entry-level role, the portfolio should focus on demonstrating process and potential rather than extensive experience. Highlighting academic projects, personal projects, or contributions to open-source initiatives is acceptable if they showcase the required skills and thought process.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for entry-level UX Designers in Illinois with 0-2 years of experience, the estimated salary range is $60,000 - $75,000 annually.

Benefits:

• Comprehensive Health Insurance

• Dental Insurance

• Vision Insurance

• Health Savings Account (HSA)

• 401(k) retirement plan (with potential company match)

• Paid Time Off (PTO)

• Paid Holidays

• Disability Insurance

Working Hours:

• Standard full-time hours, typically 40 hours per week.

📝 Enhancement Note: The salary range is an estimation based on national averages for UX Designers at this experience level, adjusted for the specific location. Actual compensation may vary based on the candidate's specific skills, interview performance, and the company's internal salary bands.

🎯 Team & Company Context

🏢 Company Culture

Industry: Diversified Services Network, Inc. operates within a broad range of industries, leveraging its Fortune 500 status to provide essential services and solutions. This diverse operational landscape means the UX Designer will likely encounter varied project types and user needs.

Company Size: Fortune 500 company, indicating a large, established organization with structured processes and significant resources. This size suggests opportunities for learning within a robust framework and potential for career advancement.

Founded: While the founding date is not specified, being a Fortune 500 company implies a long operating history and established market presence.

Team Structure:

• The UX Designer will likely be part of a broader product, IT, or digital transformation team.

• Collaboration will occur with product owners, marketing specialists, content managers, and engineering teams.

• The role involves interaction with both internal departments and external vendors, requiring strong interpersonal and communication skills.

Methodology:

• Expect a structured approach to project management and design, common in large corporations.

• Emphasis on data-driven decision-making, leveraging insights from user research and analytics to inform design.

• A focus on delivering robust, scalable solutions for complex digital environments.

• Communication and collaboration are key, with established channels for cross-functional alignment.

Company Website: https://www.dsnworldwide.com

📝 Enhancement Note: As a Fortune 500 company, DSN likely has established UX/UI design practices and a commitment to user experience as a differentiator. The "diversified" nature of the company suggests a dynamic environment where adaptability and broad applicability of UX skills are valued.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level UX Designer (0-2 years). This role is positioned as a foundational stepping stone within the company's design or product development functions. It offers practical experience in applying UX principles to real-world business challenges.

Reporting Structure: The UX Designer will likely report into a UX/UI Lead, Design Manager, or a Product Management function. The role requires working closely with product and engineering teams, suggesting a matrixed reporting or strong collaborative relationship.

Operations Impact: The UX Designer's work directly influences the ease of use, efficiency, and satisfaction of dealers and end customers. Positive user experiences can lead to increased adoption, customer loyalty, and operational efficiencies for the company and its clients.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific UX/UI areas like interaction design, information architecture, or user research through hands-on project work.

• Tool Proficiency: Advanced training and application of industry-standard tools like Figma, potentially expanding to others within the company's stack.

• Cross-Functional Exposure: Gain exposure to various business units and product lines, broadening understanding of diverse user needs and business objectives.

• Career Advancement: Potential to move into Junior UX Designer, UX Designer, Senior UX Designer, or specialized roles (e.g., UX Researcher, Product Designer) within DSN based on performance and company needs.

📝 Enhancement Note: The company's Fortune 500 status suggests a structured career path. For an entry-level UX Designer, growth typically involves taking on more complex projects, leading design for smaller features, and mentoring more junior team members over time.

🌐 Work Environment

Office Type: On-site position, indicating a traditional office setting. This environment fosters direct collaboration and team cohesion.

Office Location(s): Chillicothe, Illinois, United States. This location offers a stable work environment, likely with a focus on core business operations.

Workspace Context:

• The workspace is expected to be collaborative, facilitating direct interaction with product managers, engineers, and other designers.

• Access to standard office technology and design software will be provided.

• Opportunities for informal knowledge sharing and mentorship within the immediate team.

Work Schedule:

• A standard 40-hour work week is typical for full-time, on-site roles.

• While flexibility may exist on a day-to-day basis, the expectation is consistent presence and availability during core business hours.

📝 Enhancement Note: An on-site role in a Fortune 500 company often implies a structured work environment with clear expectations regarding attendance and professional conduct. The emphasis on collaboration suggests a dynamic office culture where team interaction is encouraged.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will review applications and conduct a brief screening call to assess basic qualifications and cultural fit.

• Portfolio Review: Candidates will be asked to submit a portfolio showcasing their UX/UI design work. This is a critical step where the hiring team evaluates design thinking, problem-solving skills, and tool proficiency (especially Figma).

• Technical Interview: A hiring manager or senior designer will conduct an interview focusing on UX principles, design methodologies, and the candidate's experience with complex digital environments. Expect questions about problem-solving and collaboration.

• Case Study/Design Challenge: A practical exercise, possibly a take-home challenge or an on-the-spot problem-solving task, to assess design skills in a simulated scenario relevant to DSN's products.

• Final Interview: May involve meeting with additional team members or leadership to confirm cultural fit and discuss career aspirations.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each project, detail the problem statement, your role, the design process undertaken, key challenges, solutions implemented, and the impact/results.

• Figma Focus: Clearly highlight projects where Figma was used extensively. Be prepared to discuss specific features or workflows within Figma that you leverage.

• Problem-Solving: Emphasize how you approached user problems and how your design solutions addressed them. Quantify results where possible (e.g., improved conversion rates, reduced support tickets).

• Clarity & Conciseness: Present your work clearly and professionally. Ensure your rationale for design decisions is well-articulated.

Challenge Preparation:

• Understand the Business: Research Diversified Services Network, Inc., its industry, and its customer base (dealers, end customers). Identify potential user needs or pain points.

• Design Thinking: Practice applying a structured design thinking process to common UX challenges.

• Tool Familiarity: Be prepared to discuss your proficiency with Figma and other relevant UX/UI tools.

📝 Enhancement Note: The emphasis on Figma and "complex digital environments" suggests the hiring team will be looking for candidates who can demonstrate a systematic approach to design and an understanding of how to build user experiences within larger, interconnected systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Expected proficiency (1+ years).

• Sketch: Familiarity is desired; may be used for specific projects or legacy work.

• Prototyping Tools: In-depth knowledge of prototyping features within Figma or other tools to create interactive mockups.

Analytics & Reporting:

CRM & Automation:

• Experience with CRM systems (e.g., Salesforce) or marketing automation platforms is not directly required but can provide context for how user data is managed and how digital experiences integrate with broader business processes.

📝 Enhancement Note: Figma is a critical requirement. Candidates should be prepared to discuss their workflows, component libraries, and collaboration techniques within Figma. Awareness of how designs translate into development and integrate with backend systems will be a plus.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and meeting the needs of dealers and end customers through user-centered design.

• Collaboration: Emphasis on teamwork and open communication with product, engineering, and business stakeholders.

• Problem-Solving: A proactive and analytical approach to identifying and resolving user experience challenges.

• Continuous Improvement: Dedication to iterating on designs based on feedback, data, and evolving user needs.

• Professionalism: Upholding high standards of work ethic, accountability, and communication within a corporate environment.

Collaboration Style:

• Expect a highly collaborative environment where designers work closely with cross-functional teams.

• Openness to feedback and constructive criticism is essential for iterating on designs.

• Regular participation in design critique sessions and team meetings.

• A culture that values clear communication and shared ownership of design outcomes.

📝 Enhancement Note: For a Fortune 500 company, adherence to established processes and a collaborative, professional demeanor are usually highly valued. Demonstrating an ability to integrate into an existing team structure and contribute positively to group dynamics will be important.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively navigating the trade-offs between ideal user experiences and business constraints, technical limitations, or budget.

• Working with Complex Systems: Designing for intricate digital environments that may have established architectures and user workflows, requiring careful analysis and integration.

• Stakeholder Alignment: Gaining buy-in and managing expectations across diverse groups of internal and external stakeholders with potentially conflicting priorities.

• Entry-Level Experience: Overcoming the initial hurdle of limited professional experience by demonstrating strong foundational skills and a high capacity for learning.

Learning & Development Opportunities:

• Mentorship: Opportunities to learn from experienced designers, product managers, and engineers within the organization.

• Project Diversity: Exposure to a wide range of projects within a Fortune 500 company can accelerate learning and skill development.

• Formal Training: Potential for company-sponsored training in UX/UI best practices, design tools, and related fields.

• Career Pathing: Clear pathways for advancement from entry-level to more senior design roles within the company.

📝 Enhancement Note: The primary growth opportunity lies in gaining practical experience within a large corporate structure, learning to navigate complex stakeholder landscapes, and developing a robust portfolio through impactful projects.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a design project." (Focus on communication, negotiation, and finding compromise.)

• "How do you approach designing for complex systems or digital environments?" (Discuss your process for understanding scope, user flows, and integration points.)

• "Walk us through a project from your portfolio where you used Figma extensively. What were the key challenges and how did you overcome them?" (Be ready for a deep dive into your process and tool usage.)

Company & Culture Questions:

• "What interests you about Diversified Services Network and this specific UX Designer role?" (Research DSN's mission, values, and recent news. Connect it to your career goals.)

• "How do you handle feedback on your designs, especially if it's critical?" (Demonstrate openness to critique and iterative improvement.)

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 projects that best showcase your Figma skills, problem-solving abilities, and understanding of complex digital environments.

• Storytelling: Frame each project as a narrative: the problem, your approach, the solution, and the outcome. Clearly articulate why you made specific design decisions.

• Figma Demonstration: Be prepared to share your screen and walk through specific aspects of a Figma project, demonstrating your proficiency and understanding of its collaborative features.

• Quantify Impact: If possible, include metrics or qualitative feedback that demonstrate the success of your designs.

📝 Enhancement Note: Expect the interview process to heavily scrutinize your practical design skills, especially with Figma, and your ability to articulate your thought process clearly and professionally within a corporate context.

📌 Application Steps

To apply for this UX Designer position:

• Submit your resume and a link to your online portfolio through the provided application link on Workable.

• Portfolio Customization: Ensure your portfolio clearly highlights at least one project demonstrating 1+ years of Figma usage and experience with complex digital solutions. Tailor project descriptions to emphasize problem-solving and stakeholder collaboration.

• Resume Optimization: Update your resume to prominently feature keywords such as "UX Design," "UI Design," "Figma," "Sketch," "User Experience," "Digital Environments," and "Problem Solving." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and rationale for key design decisions. Prepare to discuss your experience with Figma in detail and how you collaborate with product and engineering teams.

• Company Research: Thoroughly research Diversified Services Network, Inc., understanding their business model, target users (dealers, end customers), and any publicly available information on their digital products or services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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