UX Designer (all genders) - Fleet Handling (parental leave cover - 12 months)

📍 Job Overview

Job Title: UX Designer (Fleet Handling - Parental Leave Cover)

Company: MOIA

Location: Berlin, Germany

Job Type: Temporary (12 Months)

Category: UX Design / Product Design

Date Posted: March 09, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive user experience improvements and identify new opportunities within the Fleet Handling operational services at MOIA.

• Collaborate closely with multidisciplinary product teams, including engineers and product managers, to define and execute both long-term strategy and short-term tactics.

• Conduct user research to surface authentic and unbiased insights, ensuring product development aligns with user needs and business objectives.

• Leverage expertise in UX design and complex discovery topics to enhance the reliability and actionability of fleet management tools for operators and hub teams.

• Contribute to the evolution of MOIA's design system and possess a deep understanding of web applications to create effective and user-centered solutions.

📝 Enhancement Note: This role is a 12-month parental leave cover, indicating a need for immediate impact and adaptability. The focus on "Fleet Handling" and "operational level, behind the scenes" services suggests a B2B or internal tool design focus, rather than direct rider-facing interfaces. The emphasis on empowering operators and hub teams highlights the importance of usability and efficiency in critical operational workflows.

📈 Primary Responsibilities

• Lead UX design initiatives for the Fleet Handling product area, focusing on improving existing user interfaces and workflows.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights and validate design decisions.

• Translate complex operational requirements, user goals, and business needs into intuitive and effective design solutions.

• Partner with Product Managers and Engineers to define product roadmaps, prioritize features, and ensure successful implementation of UX designs.

• Contribute to and evolve MOIA's design system, ensuring consistency and scalability across the product suite.

• Analyze technical constraints and business requirements to create designs that are both user-friendly and commercially viable.

• Present and articulate design rationale and solutions to stakeholders, incorporating feedback and iterating on designs as needed.

• Proactively identify new potential topics and areas for improvement within the fleet handling domain through continuous discovery.

📝 Enhancement Note: The responsibilities emphasize a blend of hands-on design work, strategic thinking, and collaborative problem-solving within a product team context. The requirement to "drive forward discoveries" suggests a proactive approach to identifying user pain points and business opportunities beyond immediate feature requests.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction, Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in UX design, with a proven track record of designing and shipping complex web applications.

Required Skills:

• Expertise in UX design principles, methodologies, and best practices.

• Proficient in user research techniques (e.g., interviews, usability testing, surveys) to gather authentic and unbiased insights.

• Experience working within multidisciplinary product teams, collaborating closely with Product Managers and Engineers.

• Strong understanding of design systems and experience in contributing to or extending them.

• Deep understanding of web applications and their underlying technical constraints.

• Ability to analyze and synthesize user needs, business requirements, and technical limitations.

• Excellent visual and interaction design skills, with a strong portfolio showcasing design process and outcomes.

Preferred Skills:

• Experience in designing for operational or internal-facing tools, particularly in the transportation or mobility sector.

• Familiarity with agile development methodologies.

• Experience with A/B testing and data-driven design iteration.

• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.

• Experience in presenting design concepts and rationale persuasively to diverse stakeholders.

📝 Enhancement Note: The "all hands on deck" and "high-performance teams" phrasing suggests a need for a proactive, adaptable, and collaborative individual. The emphasis on "complex discovery topics" indicates that the role involves more than just executing predefined requirements, requiring strong problem-definition skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly showcases your UX design process, problem-solving approach, and final design solutions.

• Case studies demonstrating experience with complex discovery initiatives and how you translated user needs and business goals into effective designs.

• Examples of your work on web applications, highlighting interaction design, user flows, and UI elements.

• Evidence of your contribution to or utilization of design systems, demonstrating an understanding of consistency and scalability.

Process Documentation:

• Ability to articulate your design process, including user research methodologies, ideation techniques, prototyping, and iteration strategies.

• Experience in defining and documenting user flows, wireframes, and high-fidelity mockups.

• Capacity to explain how you gather and incorporate feedback from cross-functional teams and users.

📝 Enhancement Note: The job description explicitly requests an "excellent portfolio showcasing your design work, style, and interests." This implies that candidates should curate their portfolio to highlight relevant projects, particularly those involving complex problem-solving, operational contexts, and a strong understanding of web applications and design systems.

💵 Compensation & Benefits

Salary Range: Based on typical mid-level UX Designer roles in Berlin, Germany, with an estimate considering the temporary nature of the contract and the specific industry. A range of €55,000 - €75,000 annually (gross) is anticipated.

Benefits:

• Competitive salary (including bonus)

• Hybrid work setup: Blend of remote and office work, team-decided frequency.

• Flexible working hours and flexible work arrangements (e.g., for parenting, care work).

• Budget and monthly expense allowance for home office setup.

• Possibility of remote work from over 35 countries for up to 6 weeks per year.

• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travel.

• Discount on MOIA rides.

• Subsidized fitness club membership or bike leasing.

• Extensive learning and development opportunities: continuous learning days, job rotation, trainings, workshops, coaching, conferences, books, language classes.

• Mental health support: 1:1 sessions with external professionals, mental unload workshops.

• Generous vacation days (30 per year), sabbatical, and unpaid leave option.

• Relocation support with service provider assistance for visas and administration.

• Dog-friendly offices.

Working Hours: Standard full-time working hours (approximately 40 hours per week), with flexibility in scheduling.

📝 Enhancement Note: The salary range is an estimate for a mid-level UX Designer in Berlin, Germany, taking into account the temporary nature of the role. The extensive benefits list provided by the company is comprehensive and highlights a strong focus on employee well-being, professional development, and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Technology / Mobility Services / Software Development. MOIA is a tech company focused on reimagining the future of mobility through safe, autonomous, and tailored solutions.

Company Size: 400+ employees, with over 60 nationalities represented. This indicates a dynamic, international, and growing organization.

Founded: MOIA launched its ridepooling service in Hamburg in 2019. The company is evolving from a mobility provider to a tech provider offering turnkey solutions for autonomous driving.

Team Structure:

• The UX Designer will be part of a multidisciplinary product team responsible for specific services within Fleet Handling.

• They will also be integrated into the broader Design Team at MOIA, which includes UX Designers, Product Designers, and UX Researchers, fostering a collaborative and supportive environment.

Methodology:

• Collaborative approach: Working closely with engineers and product managers to define strategy and tactics.

• User-centricity: Prioritizing customer interests and ensuring products meet user needs.

• Iterative design: Viewing design as a continuous process towards customer happiness.

• Design system utilization: Leveraging and contributing to a standardized design system.

Company Website: https://www.moia.io/

📝 Enhancement Note: MOIA's transition to a "tech provider offering a scalable and safe turnkey solution for autonomous driving" suggests a forward-thinking, innovation-driven environment. The company's commitment to diversity and inclusivity, as evidenced by their membership in "Charta der Vielfalt," points to an inclusive and respectful workplace culture.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level UX Designer capacity, focusing on a specific product area (Fleet Handling) but within a broader design team structure. It offers significant autonomy in design decisions and problem-solving within its scope.

Reporting Structure: The UX Designer will report to a Design Lead or Manager within the Design Team, while working daily within a multidisciplinary product team.

Operations Impact: The Fleet Handling UX Designer will directly impact the efficiency and effectiveness of MOIA's operational teams, ensuring they have the tools and information necessary to manage the autonomous fleet. This indirectly contributes to the overall reliability, safety, and scalability of MOIA's mobility solutions.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX design for operational tools and complex systems within the autonomous mobility sector.

• Cross-functional Leadership: Opportunity to influence product strategy and advocate for user needs within product teams.

• Design System Contribution: Potential to contribute to the evolution and enhancement of MOIA's design system, impacting multiple product areas.

• Career Advancement: Potential for growth into Senior UX Designer or Product Design roles, depending on performance and organizational needs.

• Learning & Development: Access to extensive training, workshops, and continuous learning initiatives provided by MOIA.

📝 Enhancement Note: As a 12-month contract position, the growth opportunities are primarily focused on skill enhancement and gaining specific domain experience rather than traditional long-term career progression within MOIA, unless the contract is extended or a permanent role becomes available. The role offers a chance to gain valuable experience in a cutting-edge industry.

🌐 Work Environment

Office Type: MOIA offers a hybrid work setup, allowing employees to choose between working from home or from their offices. This promotes flexibility while ensuring opportunities for in-person collaboration.

Office Location(s): Berlin and Hamburg, Germany.

Workspace Context:

• Collaborative environment: Encourages teamwork within multidisciplinary product teams and the broader design team.

• Technology-rich: Access to modern design tools and likely a robust digital infrastructure to support hybrid work and advanced mobility solutions.

• Supportive culture: Emphasis on mutual support within the design team and a commitment to diversity and inclusion.

Work Schedule: Flexible working hours are offered, allowing individuals to structure their workdays according to personal needs and team collaboration requirements, while maintaining a standard full-time workload.

📝 Enhancement Note: The hybrid work model is a key feature, emphasizing trust and autonomy. The "team decides how often to meet" aspect suggests that team dynamics and communication protocols are crucial for effective collaboration in this environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV, portfolio, and potentially a brief questionnaire (e.g., on AI tool usage, as mentioned in the application instructions).

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, discussing specific case studies, design process, and how they approach problem-solving. This will include discussions on user research, design decisions, and collaboration.

• Team/Stakeholder Interviews: Meetings with members of the product team (Product Manager, Engineers) and potentially other designers to assess collaboration skills, technical understanding, and cultural fit.

• Potential Design Challenge: A practical exercise or case study may be given to assess problem-solving skills, design thinking, and ability to work under time constraints.

• Final Interview: With the hiring manager or relevant leadership.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your thought process, from understanding the problem to arriving at the solution. Show your iterations and learning.

• Showcase Fleet Handling Relevance: If possible, include projects that demonstrate experience with operational tools, internal systems, or complex data visualization. If not, highlight transferable skills in problem-solving and user-centric design for complex systems.

• Quantify Impact: Whenever possible, use metrics or data to demonstrate the success of your designs (e.g., improved efficiency, reduced errors).

• Highlight Collaboration: Show how you've worked with engineers, product managers, and researchers.

• Tailor to MOIA: Understand MOIA's mission and values. Reference how your design philosophy aligns with their goals for autonomous mobility and operational efficiency.

Challenge Preparation:

• Be prepared to discuss your approach to tackling ambiguous problems and defining requirements.

• Practice articulating your design decisions and trade-offs clearly and concisely.

• Familiarize yourself with MOIA's services and the challenges of operating a fleet of autonomous vehicles.

📝 Enhancement Note: The application instructions specifically mention the company's approach to AI tools and anonymizing applications. Candidates should be mindful of this and prepare to discuss their own experiences and perspectives authentically. The portfolio review is critical and should highlight problem-solving and process over just final aesthetics.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, or similar industry-standard tools.

• Design Systems: Experience with using and contributing to design systems is essential.

• User Research Tools: Familiarity with tools for conducting interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to this UX role, but understanding the broader ecosystem of operational tools that might integrate with fleet handling systems could be advantageous.

📝 Enhancement Note: The job description emphasizes expertise in UX design and discovery, implying proficiency in standard design and prototyping software. The specific mention of "design system" suggests this is a critical component of their workflow and a key tool they utilize.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and serving the needs of both internal users (operators, hub teams) and the broader customer base.

• Collaboration: Emphasizing teamwork, mutual support, and interdisciplinary cooperation to achieve shared goals.

• Innovation & Future-Oriented: Driving the future of mobility through technology and continuous improvement.

• Diversity & Inclusion: Actively fostering a workplace where everyone is accepted, respected, and valued.

• Efficiency & Reliability: Ensuring operational tools are dependable and enhance the efficiency of fleet management.

Collaboration Style:

• Interdisciplinary Teamwork: Close collaboration with engineers and product managers is fundamental to defining strategy and tactics.

• Design Team Support: The design team operates as a collective, offering mutual support and sharing expertise.

• Customer Advocacy: The design team consistently brings customer interests into product development.

• Open Communication: Encouraging dialogue, feedback exchange, and compromise to achieve the best outcomes for customers and the business.

📝 Enhancement Note: MOIA's stated values of diversity, inclusivity, and fostering a supportive environment are central to their culture. The emphasis on collaboration within both product and design teams suggests an open and communicative work atmosphere.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing the needs of operators, hub teams, product managers, and engineers to create designs that satisfy diverse requirements.

• Complexity of Operational Systems: Designing intuitive interfaces for complex backend systems that are critical for fleet operations.

• Adaptability in a Dynamic Environment: Thriving in a fast-paced, evolving industry and adapting designs to changing technological and business landscapes.

• Parental Leave Cover: Quickly integrating into the team and making an impact within a defined 12-month period.

Learning & Development Opportunities:

• Domain Expertise: Gaining in-depth knowledge of operational challenges and user needs within the autonomous mobility and fleet management sector.

• Strategic Design Influence: Opportunities to shape the long-term vision and short-term execution of key operational tools.

• Design System Advancement: Contribute to the growth and refinement of a sophisticated design system.

• Cross-functional Collaboration: Developing strong working relationships with engineering and product management in a cutting-edge tech company.

• Continuous Learning: Access to MOIA's comprehensive learning programs, including workshops, conferences, and training.

📝 Enhancement Note: The temporary nature of the role presents a challenge in terms of rapid onboarding and demonstrating impact quickly. However, it also offers concentrated growth opportunities in a specialized field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you improved an existing product's UX. What was your process, and what was the outcome?" (Focus on your iterative process, problem definition, and user research.)

• "How do you approach discovery for complex operational systems? Can you walk us through a relevant example from your portfolio?" (Highlight your methods for understanding technical constraints, user goals, and business requirements.)

• "How do you balance advocating for user needs with business requirements and technical limitations? Provide an example." (Show your ability to find compromises and articulate trade-offs.)

Company & Culture Questions:

• "What interests you about MOIA and our mission in autonomous mobility?" (Research MOIA's mission, values, and recent developments.)

• "How do you approach collaboration within a multidisciplinary team?" (Refer to your experience working with engineers and product managers.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio around 2-3 key projects that best showcase your skills relevant to this role (complex problem-solving, operational context, web applications, design systems).

• Narrative: For each project, tell a story: the problem, your role, your process, the challenges, the solutions, and the impact.

• Visuals: Use clear wireframes, mockups, user flows, and research insights.

• Conciseness: Be prepared to present within a given timeframe and answer specific questions.

• Authenticity: Be ready to discuss your personal contributions and design philosophy.

📝 Enhancement Note: The company's emphasis on authenticity and avoiding AI-generated responses is crucial. Be prepared to discuss your personal experiences and thought processes genuinely. The interview will likely assess your ability to think critically, solve problems creatively, and collaborate effectively.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on greenhouse.io.

• Tailor your Resume: Highlight experience in UX design, user research, design systems, and web application development. Use keywords from the job description naturally.

• Curate Your Portfolio: Select 2-3 strong case studies that demonstrate your process, problem-solving skills, and ability to work on complex systems. Ensure it's easily accessible and clearly showcases your design thinking.

• Prepare for the Portfolio Review: Practice presenting your portfolio, focusing on your process, collaboration, and how you tackled design challenges. Be ready to discuss your approach to user research and design systems.

• Research MOIA: Understand their mission, values, and the specific challenges of fleet handling in autonomous mobility. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.