UX Designer - Acton, Mass. (Hybrid)

📍 Job Overview

Job Title: UX Designer Company: Insulet Corporation Location: Acton, Massachusetts, United States (Hybrid) Job Type: Full-Time Category: Product Design / User Experience Date Posted: December 17, 2025 Experience Level: 1-3 Years (as per AI analysis of requirements) Remote Status: Hybrid

🚀 Role Summary

• Drive world-class product design for Insulet's Omnipod Mobile App Suite, focusing on both tactical and innovation UX initiatives for Android and iOS platforms.
• Translate high-level visions into compelling, user-centric digital experiences, ensuring safety, effectiveness, and delight for users managing diabetes.
• Collaborate extensively within a fast-paced, agile development environment with cross-functional teams including Product Management, Software Development, Systems Engineering, QA, User Research, and Human Factors.
• Utilize industry-standard design tools to create wireframes, prototypes, GUI specifications, and deliver assets, while adhering to FDA guidelines for medical devices.
• Contribute to the evolution of the Insulet UX design language, standards, and frameworks, and evangelize the importance of UX design across the organization.

📝 Enhancement Note: While the title is "UX Designer," the responsibilities and context heavily emphasize product design within a medical device context, requiring a strong understanding of both user experience principles and regulatory compliance (FDA). The role is positioned as an individual contributor with significant impact on core product applications.

📈 Primary Responsibilities

• Lead, plan, and execute strategic and tactical design initiatives for Omnipod's mobile applications on both Android and iOS platforms.
• Define safe, effective, and delightful user experiences using industry-standard tools (Adobe Creative Cloud, Figma, Framer, Overflow), delivering wireframes, asset specifications, and GUI specifications.
• Work collaboratively within a fast-paced, agile development team, utilizing tools such as Figma, Microsoft Teams, Miro, JIRA, and Confluence.
• Engage with User Research and Human Factors teams to iteratively test early concepts, apply user-centered design best practices, and proactively drive research goals.
• Present design concepts and user experience visions compellingly to all levels of the company, from tactical teams to customers, using various visual aids like sketches, storyboards, prototypes, and wireframes.
• Collaborate closely with Clinical and Human Factors teams to ensure designs meet FDA guidelines for medical devices while maintaining a high bar for user delight.
• Drive innovation initiatives related to UX processes, tools, and the overall design language and experiences for Insulet products.
• Partner with cross-functional teams to define world-class user experiences and a holistic customer journey across multiple touchpoints, including OOBE, web, mobile, product integrations, and wearables.
• Contribute to the development of corporate UX design language, standards, and frameworks as the brand evolves.
• Evangelize the value and role of UX design throughout the company, fostering a culture of user-centricity.

📝 Enhancement Note: The responsibilities highlight a blend of execution and strategic contribution. The emphasis on "tactical and innovation UX initiatives" suggests the role will involve both day-to-day design work and contributing to future-facing design strategies. The cross-functional collaboration, particularly with Clinical and Human Factors, is critical for a medical device company.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or Master's degree in Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors, or an equivalent field.

Experience:

• 1-3 years of relevant experience in UX and product design, with a focus on developing and implementing customer-centric products across multiple touchpoints (Product, mobile, web) globally.
• 1-3 years of experience working in an agile development environment, utilizing tools such as JIRA and Confluence.
• Demonstrated success in executing mobile application UX for either consumer or medical devices. Preference for experience with medical devices or consumer wearables.

Required Skills:

• Advanced knowledge of industry-standard UX/Dev tools: Figma, Adobe Creative Cloud, Framer.
• Proficiency in usability standards, design heuristics, and responsive design techniques.
• Advanced knowledge of Android and iOS UI guidelines and platforms.
• Strong portfolio demonstrating excellent storytelling and presentation skills.
• Ability to collaborate cross-functionally, particularly with product development and clinical partners like Human Factors.
• Working knowledge of User Research tools and methodologies, with the ability to partner with researchers to drive user-centered design.
• Experience working effectively with cross-functional teams on high-visibility initiatives in a distributed environment.
• Strong strategic thinking, analytical skills, and project execution capabilities.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships across the organization.
• Passion for continuous process improvement and innovative customer service.

Preferred Skills:

• Ability to prototype when necessary.
• Experience working on medical devices or consumer wearables.

📝 Enhancement Note: The experience requirement of "1-3 years" is explicitly stated, making it a clear entry-to-mid-level role. The emphasis on a "Strong portfolio required with strong storytelling and presentation skills" is a critical requirement for this design role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio is mandatory, showcasing a minimum of 1-3 years of UX and product design experience.
• The portfolio must demonstrate a clear ability to develop and implement customer-centric products across multiple touchpoints (Product, mobile, web).
• Evidence of successfully executing mobile application UX for consumer or medical devices is highly valued.
• The portfolio should highlight strong storytelling capabilities, effectively communicating the design process, rationale, and outcomes.
• It must include examples of work created with industry-standard UX/Dev tools such as Figma, Adobe Creative Cloud, or Framer.

Process Documentation:

• Showcase experience working within an agile development environment, with examples of how JIRA and Confluence were utilized for project management and documentation.
• Demonstrate familiarity with user research methodologies and how research insights were integrated into the design process to achieve user-centered outcomes.
• Provide examples of how design concepts were presented and communicated to cross-functional teams and stakeholders, including the use of wireframes, prototypes, and GUI specifications.
• Illustrate collaboration with clinical partners (e.g., Human Factors) to ensure designs meet regulatory standards (FDA) while prioritizing user experience.

📝 Enhancement Note: The "Strong portfolio required with strong storytelling and presentation skills" is a key requirement. This section infers that the portfolio should not just be a collection of work but should effectively narrate the design journey, challenges, solutions, and impact, especially in the context of medical devices and agile development.

💵 Compensation & Benefits

Salary Range:

• The annual base salary range for this position in the U.S. is $92,475.00 - $138,712.50 USD.
• Actual pay will be determined based on a candidate's specific skills, experience, and education.

Benefits:

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement savings plan with a company match.
• Generous paid time off (PTO) for work-life balance.
• Additional employee wellness programs designed to support overall health and well-being.

Working Hours:

• The standard working hours for this role are 40 hours per week.
• The position is eligible for hybrid working arrangements, requiring on-site work from the Insulet office in Acton, Massachusetts.

📝 Enhancement Note: The salary range is explicitly provided. The AI analysis suggests an experience level of 1-3 years, which aligns with the midpoint of the provided salary range for a UX Designer role in the Acton, MA area. The benefits are standard for a full-time position at a corporation of this size.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Healthcare Technology Company Size: Approximately 2,001-5,000 employees (based on typical LinkedIn profiles for Insulet Corporation). This size indicates a structured yet agile environment, offering opportunities for impact without being lost in a very large organization.

Founded: Insulet Corporation was founded in 2000, signifying a company with established market presence and a history of innovation in the diabetes management space.

Team Structure:

• The UX Designer will be part of the R&D group, specifically working on the Omnipod product applications.
• They will function as an individual contributor within a fast-paced, agile development team.
• Collaboration will be extensive with cross-functional teams including Product Management, Software Development, Systems Engineering, QA, User Research, and Human Factors.
• The team operates in a distributed environment, with members located in Boston, San Diego, and Tijuana, necessitating strong remote collaboration skills.

Methodology:

• The team operates using agile development methodologies, emphasizing iterative design and development cycles.
• A strong focus on user-centered design (UCD) principles, driven by collaboration with User Research and Human Factors teams.
• Emphasis on data-driven decision-making, though the primary focus for this role is on design execution and user experience.
• Commitment to continuous process improvement within UX and product development.

Company Website: https://www.insulet.com/

📝 Enhancement Note: Insulet is a prominent player in the diabetes technology market. The "R&D group" context suggests a focus on innovation and product development. The distributed team structure is a key characteristic that impacts collaboration and communication strategies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-to-mid-level UX Designer. While the title is "UX Designer," its application within a medical device R&D group means it carries significant responsibility for product integrity and user safety, offering substantial learning opportunities in a regulated industry.

Reporting Structure: The UX Designer will report into the R&D group, likely within a Product Development or Engineering leadership structure. They will work closely with Product Managers and Engineering Leads on a day-to-day basis.

Operations Impact: The UX Designer's work directly impacts the user experience of Insulet's core products, particularly the Omnipod mobile app suite. This has a direct correlation to customer satisfaction, product adoption, adherence to treatment, and ultimately, brand reputation and market success. By ensuring a safe, effective, and delightful user experience, the role contributes to Insulet's mission of simplifying life for people with diabetes.

Growth Opportunities:

• Skill Specialization: Deepen expertise in mobile UX for regulated medical devices, becoming a subject matter expert in areas like Human Factors integration and FDA compliance for design.
• Design Leadership: Progress to Senior UX Designer roles, leading larger design initiatives, mentoring junior designers, and influencing design strategy.
• Cross-Functional Mobility: Potential to move into Product Management or User Research roles, leveraging a strong understanding of user needs and product development cycles.
• Process Improvement: Lead initiatives to enhance UX processes, tools, and design systems within Insulet.

📝 Enhancement Note: The "Operations" context here is interpreted broadly to include the operational aspects of product development and design within a company. The growth opportunities are framed around advancing within the UX discipline and potentially leveraging that experience for broader product development roles.

🌐 Work Environment

Office Type: Hybrid work arrangement, requiring on-site presence at the Insulet office in Acton, Massachusetts. This suggests a collaborative office environment balanced with flexibility.

Office Location(s):

• Primary office: Acton, Massachusetts (US).
• The company also has development teams in Boston, MA, and San Diego, CA, and Tijuana, Mexico, indicating potential for interaction and collaboration with these distributed teams.

Workspace Context:

• The workspace is designed for collaboration, with teams utilizing tools like Microsoft Teams, Miro, and Zoom for communication and ideation.
• Access to standard design software (Figma, Adobe Creative Cloud) and project management tools (JIRA, Confluence) is expected.
• The environment is fast-paced and agile, requiring adaptability and proactive engagement.
• Close proximity and collaboration with Human Factors and Clinical teams are integral to the workspace.

Work Schedule:

• Standard 40-hour work week.
• While hybrid, the expectation is regular on-site presence to foster team cohesion and facilitate in-person collaboration, especially critical for design reviews and workshops.

📝 Enhancement Note: The hybrid nature of the role is clearly stated. The emphasis on distributed teams means that strong virtual collaboration skills are as important as in-office presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, with a particular focus on the candidate's portfolio.
• Portfolio Review & Presentation: Candidates will likely be asked to present their portfolio, detailing their process, design decisions, and outcomes for key projects. This is a critical step for UX roles. Expect to walk through case studies.
• Technical/Skills Interview: An interview focused on UX principles, design methodologies, tool proficiency (Figma, etc.), and understanding of mobile UI/UX guidelines for Android/iOS.
• Cross-Functional Interview(s): Interviews with Product Management, Engineering, and potentially Human Factors/Clinical team members to assess collaboration, communication skills, and cultural fit.
• Behavioral Interview: Questions assessing problem-solving, strategic thinking, adaptability, and experience in agile environments.
• Final Interview: May involve a senior leader to discuss overall fit and vision.

Portfolio Review Tips:

• Storytelling is Key: Structure your portfolio around compelling case studies. For each project, clearly articulate the problem, your role, the design process (research, ideation, iteration, testing), the solutions, and the impact/outcomes.
• Highlight Medical Device Context: If possible, showcase projects (even conceptual ones) that demonstrate an understanding of user needs in regulated environments or complex product ecosystems. Emphasize safety and usability.
• Showcase Tool Proficiency: Clearly indicate the tools used for each project (Figma, Adobe Creative Cloud, etc.).
• Demonstrate Collaboration: If possible, include examples or descriptions of how you've worked with cross-functional teams (engineers, product managers, researchers).
• Visual Quality: Ensure your portfolio is visually polished, easy to navigate, and professionally presented.
• Tailor to Insulet: Research Insulet's Omnipod products and target users. If you can, subtly align your portfolio examples with the types of challenges they face.

Challenge Preparation:

• Be prepared for a design challenge or a take-home assignment that simulates a real-world problem relevant to mobile app design or user experience improvement.
• Focus on demonstrating your process, critical thinking, and ability to translate requirements into user-friendly designs, rather than just a polished final output.
• Practice articulating your rationale clearly, especially if presenting the challenge solution.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should prepare to not just show their work but to tell the story behind it, emphasizing their process, problem-solving skills, and understanding of user-centered design within a medical device context.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design: Figma (highly emphasized), Adobe Creative Cloud (Photoshop, Illustrator, etc.), Framer.
• Prototyping: Figma, Framer, Overflow (potentially).
• Collaboration & Communication: Microsoft Teams, Zoom, Miro.

Analytics & Reporting:

• While not explicitly listed as a primary responsibility for the UX Designer, awareness of analytics tools (e.g., mobile app analytics platforms) and how design impacts user engagement metrics would be beneficial.

CRM & Automation:

• Not directly relevant to this UX Designer role, but understanding how user data might inform design from CRM systems could be a plus.

Development Environment Tools:

• Project Management & Documentation: JIRA, Confluence.

📝 Enhancement Note: Figma is repeatedly mentioned as a core tool. Proficiency in this specific tool, along with other standard design software and agile collaboration platforms, is essential.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong emphasis on understanding and serving the needs of users, particularly those living with diabetes, to empower them with better health outcomes.
• Innovation: A drive to create new solutions and improve existing products, fostering a culture where creative thinking and problem-solving are encouraged.
• Collaboration: A belief in the power of teamwork, working closely with diverse, cross-functional teams to achieve common goals.
• Quality & Safety: A commitment to high standards in design and development, especially crucial given the medical device context, ensuring products are safe, effective, and reliable.
• Continuous Improvement: A mindset of constantly seeking ways to enhance processes, tools, and user experiences.

Collaboration Style:

• Agile & Iterative: Working in sprints, with regular feedback loops and iterative development.
• Cross-Functional Integration: Deep collaboration with Product Management, Engineering, User Research, and Human Factors is not just expected but critical for success.
• Open Communication: Utilizing tools like Microsoft Teams and Miro to facilitate real-time discussions, brainstorming, and design reviews.
• Data-Informed, User-Driven: While data may inform decisions, the primary driver is user needs and research findings.

📝 Enhancement Note: The company values and collaboration style are inferred from the job description's emphasis on user-centricity, innovation, and cross-functional teamwork within an agile framework, especially in the context of medical devices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Delight with Regulatory Compliance: Designing engaging and intuitive experiences for a medical device while strictly adhering to FDA guidelines and ensuring safety can be complex.
• Distributed Team Collaboration: Effectively communicating and collaborating with teams across different locations (Boston, San Diego, Tijuana) requires strong virtual communication skills and proactive engagement.
• Translating Complex Requirements: Simplifying intricate medical data and functionalities into an easily understandable and usable mobile interface.
• Rapidly Evolving Technology: Staying abreast of the latest mobile UX trends and technologies while integrating them into a regulated product environment.

Learning & Development Opportunities:

• Medical Device UX Expertise: Gain specialized knowledge in designing for healthcare, including understanding regulatory pathways and user needs in chronic disease management.
• Advanced Tool Proficiency: Deepen expertise in Figma and potentially explore new design and prototyping tools.
• Cross-Functional Insight: Learn from experts in Product Management, Software Engineering, Human Factors, and Clinical research.
• Design System Development: Contribute to or help build Insulet's design language and systems, offering exposure to scalable design frameworks.

📝 Enhancement Note: The challenges are derived from the specific industry (medical devices) and the distributed nature of the team, requiring strategic thinking and adaptation. Growth opportunities focus on building specialized expertise within Insulet's domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with strict regulatory requirements. How did you approach it?" (Focus on your process, decision-making, and collaboration with compliance/human factors.)
• "Walk me through a complex mobile UX project from your portfolio. What was the problem, your process, your key design decisions, and the outcome?" (Be ready to dive deep into your case studies and demonstrate your storytelling ability.)
• "How would you approach designing a new feature for a medical app that needs to be both intuitive for a new user and efficient for an experienced user?" (Think about progressive disclosure, user onboarding, and user segmentation.)
• "Describe your experience working in an agile environment. How do you collaborate with developers and product managers in sprints?" (Highlight your understanding of agile ceremonies and your role within them.)

Company & Culture Questions:

• "What interests you about Insulet and the Omnipod product?" (Research Insulet's mission, products, and recent news. Connect it to your passion for user-centered design.)
• "How do you stay updated on the latest UX trends, and how do you decide which to incorporate into your work?" (Show your continuous learning mindset and critical evaluation skills.)
• "How do you handle constructive criticism on your designs?" (Emphasize your openness to feedback and iterative improvement.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically with clear sections for each case study: Problem, Your Role, Process, Solution, Outcome.
• Visuals Matter: Use high-fidelity mockups, interactive prototypes (if possible), and clear wireframes to illustrate your designs.
• Narrate Your Process: Don't just show what you did; explain why you did it. Detail your research, ideation, user testing, and iteration steps.
• Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs (e.g., improved task completion rates, user satisfaction scores, adoption metrics).
• Be Enthusiastic: Convey your passion for UX and your excitement about the potential to contribute to Insulet's mission.

📝 Enhancement Note: Interview preparation advice is tailored to the specific role requirements, emphasizing portfolio presentation, handling medical device context, and demonstrating agile collaboration skills.

📌 Application Steps

To apply for this UX Designer position:

• Visit the Insulet Careers site (linked via the provided URL) and submit your application online.
• Tailor Your Resume: Highlight keywords from the job description such as "UX Design," "Mobile Applications," "Agile Development," "Figma," "User Research," and "Human Factors." Quantify achievements where possible, especially related to user experience improvements or product development cycles.
• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your skills in mobile UX, customer-centric design, and ideally, experience with complex or regulated products. Ensure your portfolio tells a compelling story about your design process and impact.
• Prepare for Portfolio Presentation: Practice walking through your chosen portfolio projects, focusing on clear communication, your design rationale, and the outcomes achieved. Be ready to discuss your experience with Figma and agile methodologies.
• Research Insulet: Understand Insulet's mission, products (Omnipod 5, etc.), target audience, and recent company news. This will help you tailor your answers and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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