UX Design Analyst

📍 Job Overview

Job Title: UX Design Analyst Company: PepsiCo Location: Mexico City, Mexico Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: September 12, 2025 Experience Level: Mid-Level (2-4 years) Remote Status: On-site

🚀 Role Summary

• This role is a key contributor within PepsiCo's global Strategy and Transformation group, focusing on the User Experience Design team to drive the execution and implementation of next-generation global digital products and data infrastructure.
• You will be an integral part of a collaborative, interdisciplinary team dedicated to UX Design, acting as a system thinker to translate inputs into actionable strategies and designs for digital products, primarily focused on the supply chain functional area.
• You will serve as an internal ambassador for the team's Product & UX Design culture, providing specialized guidance and stewardship to colleagues.
• This position requires active participation in the entire design lifecycle, from initial research and ideation through conceptualization, design, testing, and validation of digital products and services.

📝 Enhancement Note: This role is positioned within a global Strategy and Transformation group, indicating a strategic focus on digital product development and data infrastructure. The emphasis on supply chain functional areas suggests a need for UX professionals with an understanding of operational processes and enterprise-level solutions. The role emphasizes both individual contribution and cultural ambassadorship within the design team.

📈 Primary Responsibilities

• Participate in the end-to-end design process for digital products and services, encompassing research, ideation, conceptualization, detailed design, and user testing/validation.
• Plan and conduct both primary and secondary research, synthesizing findings to generate actionable insights, reframe complex problems, and provide strategic recommendations for solution iteration.
• Apply Human-Centered Design and UX Design Thinking methodologies to guide the discovery and creation of low-fidelity and high-fidelity deliverables.
• Plan and co-facilitate internal and external workshops, employing effective approaches to identify and solve complex business challenges.
• Develop and produce key project deliverables, including low and high-fidelity UI prototypes, designs utilizing a Design System, user research discussion guides, insight reports, and presentations.
• Coordinate work activities effectively with the digital team, business stakeholders, other IT services, and relevant external partners.
• Engage in clear and effective communication with business stakeholders throughout the service design process, including training and knowledge transfer activities.
• Influence product teams by presenting data-backed recommendations derived from user research and design analysis.
• Act as a system thinker, translating user needs and business requirements into robust design strategies and user-centric solutions.
• Drive the development and adherence to a Design System across the company's ecosystem of products and services.

📝 Enhancement Note: The responsibilities highlight a hands-on role in the UX design process, emphasizing research, strategy, and execution. The inclusion of workshop facilitation and stakeholder communication points to a collaborative and influential position within the organization. The mention of a Design System implies a need for consistency and scalability in design efforts.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Psychology, or a related field is typically expected for a UX Design Analyst role. Relevant certifications in UX or Design Thinking are also beneficial.

Experience: 2-4 years of progressive experience in designing digital products and services within a multidisciplinary team environment.

Required Skills:

• Deep understanding of Service Design and User Experience (UX) Design disciplines.
• Proven experience in implementing and facilitating the overall design process using various methodologies, such as Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI Prototyping, and User Testing.
• Proficiency with industry-standard design and research tools, including but not limited to Figma, Adobe Creative Suite (CC), Sketch, InVision, and user testing platforms.
• Experience in designing, building, and managing a Design System across an ecosystem of products and services.
• Strong communication and organizational skills, with an ability to navigate ambiguity and manage multiple priorities effectively.
• Experience working within Agile and SAFe (Scaled Agile Framework) methodologies for team collaboration and product creation.
• Familiarity and fluency with Azure DevOps, Jira, and Confluence for project management and collaboration.
• Experience in creating a project vision, managing execution, and ensuring overall quality of design deliverables.
• Experience planning and conducting user research and user testing sessions, including the development of moderator guides and synthesis of findings.
• Proven ability to advocate for a User-Centric Design approach, effectively understanding and addressing user needs, pain points, and desires.
• Experience designing responsive digital products, with a strong focus on mobile (both native and hybrid applications).
• Experience with workshop planning and facilitation to drive ideation and problem-solving.

Preferred Skills:

• Experience in the food and beverage industry or with supply chain operations.
• Familiarity with data visualization tools and techniques.
• Knowledge of front-end development principles to inform design decisions.
• Experience with accessibility standards (e.g., WCAG).
• Ability to mentor junior designers or contribute to design team growth.

📝 Enhancement Note: The required skills list is extensive and covers a broad range of UX competencies, from research and strategy to tool proficiency and agile methodologies. The emphasis on Agile/SAFe and specific tools like Azure DevOps, Jira, and Confluence indicates a need for candidates comfortable in enterprise-level, agile development environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing recent works and key achievements, demonstrating a strong design process and impact.
• Examples of end-to-end design projects, from initial research and problem definition to final validated solutions.
• Case studies that clearly articulate the problem, your design approach, the methodologies used, and the measurable outcomes or business improvements achieved.
• Demonstrations of your ability to create and utilize design systems, ensuring consistency and scalability.
• Prototypes (low and high-fidelity) that illustrate user flows and interactive elements.
• Evidence of user research synthesis and how insights informed design decisions.

Process Documentation:

• Examples of process maps, user journey maps, or user story maps created to understand and define user experiences.
• Documentation of research plans, moderator guides, and synthesized research findings.
• Artifacts from workshop facilitation, such as ideation outputs or problem-solving frameworks.
• Visual representations of design solutions, including wireframes and interactive prototypes.

📝 Enhancement Note: A portfolio is explicitly requested and is critical for this role. It should not only showcase aesthetic design but also the strategic thinking, research capabilities, and process-driven approach of the candidate, with a focus on tangible business outcomes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Design Analyst with 2-4 years of experience in Mexico City, the estimated annual salary range is MXN $400,000 - $700,000. This range can vary based on the candidate's specific skills, experience, and the final negotiation.

Benefits:

• Opportunities to learn and develop daily through a wide range of programs.
• Access to internal digital platforms that promote self-learning.
• Development programs aligned with leadership skills.
• Specialized training tailored to the role.
• Learning experiences with both internal and external providers.
• Recognition programs for seniority, behavior, leadership, and life events.
• Financial wellness programs to support financial goals.
• A flexibility program to balance personal and work life.
• Family-focused benefits, including a Wellness Line, numerous agreements and discounts, scholarship programs for children, and aid plans for different life moments.

Working Hours: The role is listed as full-time. PepsiCo's mention of a "flexibility program" suggests potential for some adaptability in daily working hours, though a standard 40-hour work week is typical for full-time positions.

📝 Enhancement Note: Salary is estimated based on market data for UX Design roles in Mexico City with the specified experience level. PepsiCo offers a comprehensive benefits package that emphasizes professional development, work-life balance, and family support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Beverage, Consumer Packaged Goods (CPG). PepsiCo is a global leader with a significant presence in Mexico, offering a dynamic and fast-paced environment. Company Size: PepsiCo is a large, multinational corporation with tens of thousands of employees worldwide. This scale offers opportunities for diverse projects and career paths. Founded: PepsiCo was founded in 1965 through the merger of Pepsi-Cola and Frito-Lay, with its Mexican operations having a history spanning over 116 years. This blend of global innovation and long-standing local presence shapes its culture.

Team Structure:

• The User Experience Design team is part of the Digital Products and Services group within PepsiCo’s global Strategy and Transformation organization.
• This team operates in a collaborative, interdisciplinary manner, working closely with designers, process owners, product owners, and business users.
• The structure likely involves close collaboration with supply chain functional teams and other IT services to deliver digital solutions.

Methodology:

• The team employs Human-Centered Design and UX Design Thinking approaches.
• Agile and SAFe methodologies are utilized for team work and product creation, indicating an iterative and collaborative development process.
• Emphasis is placed on data-driven decision-making and influencing product teams through research-backed recommendations.

Company Website: https://www.pepsicojobs.com

📝 Enhancement Note: PepsiCo's culture is described as inclusive, encouraging individuals to be themselves and make a positive impact. The company values diversity and offers a vast array of brands and opportunities. The Digital Products and Services team operates at the intersection of strategy, transformation, and digital innovation.

📈 Career & Growth Analysis

Operations Career Level: This UX Design Analyst position is considered a mid-level role, requiring 2-4 years of experience. It signifies a step beyond entry-level design work, involving more independent contribution, strategic thinking, and project ownership.

Reporting Structure: The UX Design Analyst will report to a lead within the User Experience Design team, which is part of the Digital Products and Services group. This team likely reports into a broader Strategy and Transformation function.

Operations Impact: The UX Design team plays a critical role in shaping how employees and stakeholders interact with digital products and data infrastructure. By creating intuitive and effective user experiences, especially within the supply chain, this role directly impacts operational efficiency, data utilization, and the overall success of digital transformation initiatives at PepsiCo. The team's work is accountable for business improvements and outcomes.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX areas like service design, interaction design, user research, or design systems.
• Leadership Development: Progress into roles with more responsibility for project leadership, team mentoring, or design strategy. Opportunities for specialized training and leadership development programs are highlighted.
• Cross-Functional Exposure: Gain experience working across different business units and functional areas, particularly within the supply chain domain.
• Global Impact: Contribute to the development of global digital products, offering exposure to diverse markets and user needs.
• Continuous Learning: Access to internal and external learning resources, including digital platforms and specialized training, supports ongoing skill enhancement.

📝 Enhancement Note: The role offers a clear path for growth within UX design and digital product development at a large, global organization. The emphasis on continuous learning and leadership development programs suggests a supportive environment for career advancement.

🌐 Work Environment

Office Type: This is an on-site position, requiring the employee to work from the PepsiCo office in Mexico City. Office Location(s): The specific office is located at BOSQUES DE LOS DURAZNOS NO. 67, COL. BOSQUES DE LAS LOMAS, MIGUEL HIDALGO, DISTRITO FEDERAL, 11700, Mexico. This location is in a prominent business district.

Workspace Context:

• The role is part of a growing team based in Mexico City, suggesting a dynamic and collaborative workspace.
• You will work closely with designers, process owners, product owners, and business users, fostering a highly interactive and cross-functional environment.
• The team's focus on digital products implies access to modern technology and tools necessary for design and collaboration.

Work Schedule: The position is full-time. While specific daily hours are not detailed, PepsiCo's mention of a "flexibility program" may allow for some adaptable scheduling within the standard work week, supporting work-life balance for tasks like research and analysis.

📝 Enhancement Note: The on-site nature of the role in a major corporate hub in Mexico City suggests a professional and collaborative office environment, with opportunities for in-person interaction and team building.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical interview process for a UX Design Analyst at a company like PepsiCo might include:

• Initial Screening: A recruiter or hiring manager review of your resume and portfolio to assess qualifications and fit.
• Technical Interview: A discussion focused on your UX process, design methodologies, tool proficiency, and problem-solving skills. This may involve a portfolio review.
• Case Study/Design Challenge: You might be asked to complete a take-home assignment or present a solved problem during an interview, demonstrating your design thinking and execution.
• Team/Cultural Fit Interview: Meetings with potential team members and stakeholders to assess collaboration style, communication skills, and alignment with PepsiCo's values.
• Final Interview: A conversation with senior leadership or the hiring manager to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant projects that showcase your end-to-end UX process, particularly those related to digital products, supply chain, or enterprise solutions if possible.
• Tell a Story: For each project, clearly articulate the problem you were solving, your role, the methodologies you employed (research, ideation, prototyping, testing), your design decisions, and the impact or outcome. Use visuals effectively.
• Highlight Process: Emphasize how you arrived at your solutions, not just the final designs. Detail your research methods, user insights, iterative design process, and how you incorporated feedback.
• Quantify Impact: Whenever possible, include metrics or data that demonstrate the success of your designs (e.g., improved efficiency, user satisfaction scores, task completion rates).
• Design System Example: If you have experience with design systems, showcase how you contributed to or utilized one.
• Tailor to PepsiCo: Research PepsiCo's digital initiatives and supply chain operations to tailor your presentation and highlight relevant skills.

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you fully grasp the business context, target users, and objectives.
• Structure Your Approach: Outline your design process clearly before diving into solutions. Think about research, ideation, prototyping, and validation.
• Focus on User Needs: Ground your solutions in user needs and pain points.
• Communicate Clearly: Practice articulating your thought process, design decisions, and rationale concisely and effectively.

📝 Enhancement Note: The emphasis on a portfolio and the explicit mention of the entire design process indicate that candidates will be evaluated not just on their visual design skills but also on their strategic thinking, problem-solving abilities, and understanding of user-centered design principles within a business context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Adobe Creative Suite (CC), Sketch, InVision. Proficiency in at least one of these is essential.
• Collaboration & Workflow: Azure DevOps, Jira, Confluence are explicitly mentioned, indicating these are critical for project management, task tracking, and documentation.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) and dashboarding tools (e.g., Tableau, Power BI) can be beneficial for understanding user behavior and measuring design impact.

CRM & Automation:

• Experience with CRM systems (like Salesforce) or marketing automation tools may be indirectly relevant if the digital products interact with these systems, but are not primary requirements for this UX role.
• Familiarity with design system management tools and platforms.

📝 Enhancement Note: The core technology stack revolves around design and collaboration tools. Proficiency in Figma, Adobe CC, Sketch, InVision, Azure DevOps, Jira, and Confluence is expected. Candidates should be prepared to discuss their experience with these tools and how they integrate them into their workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and advocating for user needs, pain points, and desires to drive design decisions.
• Collaboration: A dedication to working effectively within multidisciplinary teams, fostering open communication and shared problem-solving.
• Innovation & Transformation: A drive to create next-generation digital products and data infrastructure that transform business processes.
• Data-Driven Decision Making: Utilizing research and analytics to inform design strategies and influence product direction.
• Efficiency & Impact: A focus on designing solutions that not only meet user needs but also deliver tangible business improvements and outcomes.

Collaboration Style:

• Interdisciplinary: Working seamlessly with designers, process owners, product owners, and business users.
• Agile & Iterative: Embracing agile methodologies for collaborative, iterative product development.
• Workshop-Driven: Actively participating in and facilitating workshops to foster co-creation and problem-solving.
• Cross-Functional: Engaging with various IT services and business stakeholders to ensure alignment and successful implementation.

📝 Enhancement Note: PepsiCo's core values of inclusion and making a positive impact are likely reflected within the team's culture. The emphasis on collaboration, user-centricity, and data-driven approaches are key to success in this UX role.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role requires dealing with complex problems and evolving requirements within a large organization, demanding adaptability and strong problem-solving skills.
• Balancing Global and Local Needs: Designing digital products for a global company like PepsiCo involves understanding diverse user needs and market contexts while maintaining a cohesive user experience.
• Driving Adoption of New Technologies: Championing new digital products and UX best practices within established operational workflows, particularly in the supply chain.
• Integrating with Existing Systems: Ensuring new digital products seamlessly integrate with PepsiCo's existing technology landscape and data infrastructure.

Learning & Development Opportunities:

• Advanced UX/Service Design Training: Opportunities to attend specialized training, workshops, and potentially industry conferences to enhance UX and service design skills.
• Design System Expertise: Developing deeper knowledge in building, managing, and scaling design systems across a large enterprise.
• Supply Chain Domain Knowledge: Gaining a deeper understanding of supply chain operations to inform more effective UX solutions.
• Agile & SAFe Mastery: Further development in agile and SAFe methodologies for efficient product development.
• Mentorship: Potential to be mentored by senior designers or to mentor junior team members, fostering leadership skills.

📝 Enhancement Note: The challenges presented are typical for a UX role in a large, dynamic corporation. PepsiCo's commitment to learning and development provides excellent opportunities for professionals to grow their skills and advance their careers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex problem you solved using UX design principles. What was your process, and what was the outcome?" (Focus on problem framing, user research, design iteration, and impact.)
• "How do you approach creating or contributing to a Design System? What are the key considerations for its adoption?" (Highlight your understanding of consistency, scalability, and collaboration.)
• "Walk me through a user research project you led. How did you synthesize findings, and how did they influence your design decisions?" (Emphasize your research methodology and ability to translate insights into action.)
• "How do you collaborate with product owners, developers, and business stakeholders in an Agile/SAFe environment?" (Showcase your communication, teamwork, and understanding of agile workflows.)

Company & Culture Questions:

• "What interests you about PepsiCo and this specific role within our Strategy and Transformation group?" (Research PepsiCo's brands, mission, and digital initiatives. Connect your skills to the role's focus on global digital products.)
• "How would you contribute to building and maintaining a strong UX design culture within a large organization?" (Discuss your experience as an ambassador, your approach to sharing knowledge, and advocating for user-centricity.)
• "How do you handle conflicting feedback from different stakeholders?" (Demonstrate your ability to negotiate, prioritize, and make data-informed decisions.)

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem and user need for each project.
• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows, research artifacts) to illustrate your process and solutions.
• Explain Your Role: Be specific about your contributions, especially if it was a team project.
• Detail Your Process: Walk through your research, ideation, design, and testing phases. Explain the rationale behind key design decisions.
• Quantify Results: If possible, present metrics that demonstrate the impact of your work.
• Practice Your Narrative: Rehearse your presentation to ensure it flows logically, is concise, and effectively highlights your skills and achievements within the allocated time.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the UX design process, proficiency with relevant tools, and the ability to collaborate effectively in an enterprise, agile environment. Highlighting experience with design systems and user research will be particularly valuable.

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📌 Application Steps

To apply for this UX Design Analyst position:

• Submit your application through the official PepsiCo jobs portal via the provided link.
• Tailor Your Resume: Ensure your resume clearly highlights your 2-4 years of UX/Service Design experience, key skills (Figma, Adobe CC, Agile, User Research, Design Systems), and achievements relevant to digital product development and enterprise solutions. Use keywords from the job description.
• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your end-to-end design process, problem-solving abilities, and impact. Prepare a narrative for each project, focusing on the problem, your approach, and the outcome.
• Prepare for Case Studies/Challenges: Be ready to discuss your design process in detail or tackle a design challenge that assesses your problem-solving and ideation skills.
• Research PepsiCo: Understand PepsiCo's brands, its strategic focus on digital transformation, and its mission. Prepare to articulate why you are a good fit for the company culture and the specific team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.