User Experience (UX) Engineer (Intern)

📍 Job Overview

Job Title: User Experience (UX) Engineer (Intern) Company: Bask Health Location: Brazil (Remote) Job Type: Full-Time, Intern Category: User Experience Design / Engineering Date Posted: 2025-09-26 Experience Level: 0-2 Years (Intern) Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on revamping the user interface (UI) and user experience (UX) of Bask Health's telehealth software platform.
• The intern will contribute to designing and building the core software infrastructure, emphasizing user-centric principles and technical feasibility.
• Responsibilities include conducting user research, creating wireframes and prototypes, and collaborating with a remote, entrepreneurial team.
• The position offers a unique opportunity to work with modern technologies like Vercel, Next.js, Prisma, and PlanetScale within a fast-paced startup environment.

📝 Enhancement Note: While the title is "User Experience (UX) Engineer (Intern)," the description leans heavily towards UX/UI Design responsibilities with a strong emphasis on user research, wireframing, and prototyping. The "Engineer" aspect seems to be more about understanding the technical underpinnings of the platform (Vercel, Next.js, Prisma, PlanetScale) to ensure designs are feasible, rather than direct software engineering coding tasks. This is common for roles bridging design and development in startups.

📈 Primary Responsibilities

• Conduct comprehensive user research to understand target audience needs, pain points, and preferences for telehealth software.
• Collaborate effectively with cross-functional teams, including the CEO, Director of Design, software developers, and product managers, to gather insights and align on design strategies.
• Design and create detailed wireframes, interactive prototypes, and high-fidelity mockups to visualize new interface concepts and user flows.
• Critically evaluate the existing UI, identify areas for improvement in usability and aesthetics, and propose innovative solutions.
• Streamline complex workflows, interactions, and information architecture to simplify and enhance the overall user journey.
• Ensure all new design elements align with Bask Health's brand identity, core values, and established visual guidelines for a cohesive experience.
• Plan and execute usability testing sessions, gathering actionable feedback to validate design decisions and drive iterative improvements.
• Stay current with the latest UX/UI design trends, tools, and best practices to continuously elevate the product's user experience.
• Contribute to building and refining the serverless platform architecture using Vercel, Next.js, Prisma, and PlanetScale, ensuring user experience goals are met within technical constraints.

📝 Enhancement Note: The responsibilities clearly indicate a strong focus on design deliverables (wireframes, prototypes, mockups) and user research. The "Engineer" aspect implies a need for the intern to understand the technical stack (Next.js, Vercel, Prisma, PlanetScale) to ensure designs are technically feasible and well-integrated, rather than requiring deep coding expertise in these areas for this specific role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent experience in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is preferred.
• For interns, current enrollment in a relevant degree program with a strong academic record is expected.

Experience:

• 0-2 years of experience in User Experience (UX) Design, UI Design, or a similar role.
• Demonstrated experience through a strong portfolio showcasing successful UX/UI projects, preferably in a product development context.
• Familiarity with software development processes and the ability to balance user experience improvements with technical feasibility is crucial.

Required Skills:

• Proven work experience or strong academic projects as a User Experience Designer, UI Designer, or similar.
• A robust portfolio demonstrating proficiency in UX/UI design principles, case studies, and project outcomes.
• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.
• Deep understanding of user-centered design principles, heuristic evaluation, usability, and accessibility standards (e.g., WCAG).
• Excellent communication and presentation skills, with the ability to clearly articulate and defend design decisions to technical and non-technical stakeholders.
• Strong problem-solving abilities and a creative mindset, capable of generating innovative solutions for complex design challenges.
• Ability to work effectively in a remote, cross-functional, and fast-paced startup environment.

Preferred Skills:

• Familiarity with modern web development frameworks like Next.js and platforms like Vercel.
• Basic understanding of database concepts and ORMs like Prisma.
• Experience with user research methodologies and usability testing.
• Basic knowledge of frontend development principles.
• An entrepreneurial spirit and a proactive approach to identifying and solving problems.

📝 Enhancement Note: The "Engineer" in the title suggests a need for technical understanding, but the qualifications emphasize design skills and portfolio. The preferred skills aim to bridge this gap by highlighting familiarity with the tech stack. For an intern, a strong portfolio and understanding of design principles are paramount, with technical familiarity being a significant plus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of UX/UI design projects.
• Projects should demonstrate the entire design process, from user research and problem definition to wireframing, prototyping, and final UI design.
• Include case studies that clearly articulate the design challenge, your approach, your specific contributions, and the outcome or impact of your design solutions.
• Highlight your ability to translate user needs and business requirements into intuitive and effective user interfaces.
• Showcase your proficiency with design tools (Figma, Sketch, Adobe XD) and your understanding of user-centered design principles.

Process Documentation:

• While not explicitly stated as a formal requirement for submission, your portfolio should implicitly document your design process.
• Be prepared to discuss your design methodology, how you approach user research, ideation, prototyping, and testing.
• Demonstrate an understanding of iterative design, including how you incorporate feedback and make design adjustments.
• Show how you consider technical constraints and collaborate with developers in your design workflow.

📝 Enhancement Note: For a UX/UI design role, especially at the intern level, the portfolio is the primary artifact. The emphasis should be on demonstrating the process behind the designs, not just the final visual output. Candidates should be ready to articulate their design thinking and problem-solving skills through their portfolio examples.

💵 Compensation & Benefits

Salary Range:

• As this is an intern position in Brazil, compensation will likely be structured as a stipend or hourly wage in accordance with local internship regulations and market rates.
• 📝 Enhancement Note: Research indicates that UX/UI intern salaries in Brazil can range from R$1,200 to R$3,000 per month, depending on the company, location within Brazil, and specific responsibilities. For a remote role, this range is a reasonable estimate. Bask Health's specific offering will depend on their internal compensation structure for interns and the perceived value of the role. It's advisable for candidates to research typical intern compensation in the Brazilian tech/design sector.

Benefits:

• Remote work flexibility, allowing for a flexible work schedule and location within Brazil.
• Opportunity to work directly with senior leadership (CEO, Director of Design) and gain hands-on experience in a startup environment.
• Exposure to modern technologies and a fast-paced product development lifecycle.
• Potential for professional growth and development within a growing telehealth company.
• Networking opportunities with a remote, entrepreneurial team.

Working Hours:

• Typically 40 hours per week, aligning with full-time intern expectations.
• While remote, adherence to core working hours for team collaboration and meetings will likely be required.
• 📝 Enhancement Note: The remote nature may offer some flexibility in daily scheduling, but consistent availability for team syncs is crucial for effective collaboration in a startup.

📝 Enhancement Note: Benefits for internships often focus more on experience and learning opportunities than traditional employee benefits. The remote aspect is a key benefit here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Telehealth) Company Size: Small to Medium (Startup environment, likely <50 employees based on the description and emphasis on direct interaction with CEO/Director) Founded: Bask Health is a relatively new company, implied by its focus on building core infrastructure and seeking entrepreneurial talent.

Team Structure:

• The role involves working closely with the CEO and Director of Design, indicating a flat hierarchy and direct access to leadership.
• Collaboration will be with a remote team of software engineers and potentially product management.
• The culture is described as having a "deep rooted entrepreneurial spirit," suggesting a proactive, innovative, and fast-paced environment where initiative is valued.

Methodology:

• The company utilizes a modern, serverless technology stack: Vercel for deployment, Next.js for frontend framework, Prisma for ORM, and PlanetScale for database. This points to a focus on efficiency, scalability, and developer experience.
• Design methodology emphasizes user-centered principles, research, and iterative improvement through testing and feedback.

Company Website: bask.health

📝 Enhancement Note: The startup nature means roles can be dynamic, and individuals are expected to be adaptable and contribute broadly. The "entrepreneurial spirit" suggests a culture that rewards initiative, problem-solving, and a willingness to wear multiple hats.

📈 Career & Growth Analysis

Operations Career Level: Intern Reporting Structure: Direct reporting to the CEO and/or Director of Design, with close collaboration with software engineering teams. This offers high visibility and direct mentorship. Operations Impact: Although an intern, the role is positioned to have a direct impact on the core user experience of Bask Health's telehealth platform. The designs created will shape how users interact with critical healthcare software.

Growth Opportunities:

• Skill Development: Deepen expertise in UX/UI design, user research, prototyping, and usability testing. Gain practical experience with industry-standard tools.
• Technical Exposure: Learn about modern web development stacks (Next.js, Vercel, Prisma) and their integration with design processes. Understand the challenges of building a multi-tenant application.
• Startup Experience: Gain invaluable experience working in a fast-paced, agile startup environment, understanding product development from concept to implementation.
• Leadership Mentorship: Direct interaction with the CEO and Director of Design provides unique mentorship opportunities and insights into startup leadership and vision.
• Potential for Future Roles: Successful interns may be considered for full-time positions as the company grows, depending on performance and business needs.

📝 Enhancement Note: For an intern, "growth" is primarily about learning and gaining practical experience. This role offers a rich environment for skill acquisition and exposure to critical business functions and technologies.

🌐 Work Environment

Office Type: Fully Remote. This offers significant flexibility in terms of work location within Brazil. Office Location(s): Brazil. The role is remote within Brazil, allowing candidates to work from their preferred location.

Workspace Context:

• Collaboration: Relies heavily on digital collaboration tools (e.g., Slack, Zoom, project management software) for communication and teamwork.
• Technology: Access to and proficiency with digital design tools (Figma, Sketch, Adobe XD) is essential. The company provides a modern tech stack for its operations.
• Team Interaction: Regular virtual meetings, design reviews, and brainstorming sessions to foster team cohesion and idea exchange.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, but the remote nature may allow for some flexibility in daily scheduling.
• 📝 Enhancement Note: While flexibility exists, candidates must be able to maintain consistent availability for scheduled meetings and collaborative work sessions with the remote team.

📝 Enhancement Note: The fully remote aspect is a significant draw for many, offering work-life balance and autonomy. However, it requires strong self-discipline and effective communication skills to thrive.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications, design skills, and relevant experience.
• Portfolio Presentation/Discussion: Candidates will likely present their portfolio, discussing their design process, key projects, and problem-solving approach. This is a critical stage.
• Skills Assessment/Case Study: May involve a design challenge or a discussion around hypothetical design problems related to telehealth or the existing platform.
• Team/Leadership Interviews: Interviews with the CEO, Director of Design, and potentially other team members to assess cultural fit, communication skills, and entrepreneurial spirit.
• Final Decision: Based on a combination of design proficiency, communication, problem-solving abilities, and cultural alignment.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best showcase your UX/UI skills and relevant experience.
• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, your design process, key decisions you made, and the outcome or learnings.
• Showcase Process: Include wireframes, user flows, research insights, iteration stages, and prototypes, not just final polished screens.
• Highlight Impact: Quantify results or describe the qualitative impact of your designs whenever possible.
• Tailor to Bask Health: If possible, include a project that demonstrates an understanding of healthcare or complex systems, or explain how your skills are transferable.
• Technical Awareness: Be prepared to discuss how you considered technical feasibility in your designs, even if you are not a coder.

Challenge Preparation:

• Be ready to discuss common UX challenges in software development and how you would approach them.
• Think about how you would gather requirements for a new feature or improve an existing one.
• Consider how you would balance user needs with business goals and technical limitations.
• Practice articulating your design decisions clearly and concisely.

📝 Enhancement Note: The portfolio review is paramount. Candidates must be able to articulate their design thinking and demonstrate a structured approach to problem-solving. For an intern role, showing potential and a strong learning aptitude is as important as demonstrated experience.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: Highly preferred for collaborative design, prototyping, and handoff.
• Sketch: A strong alternative if Figma is not yet mastered.
• Adobe XD: Another viable option for design and prototyping.
• InVision/Marvel/Other Prototyping Tools: For interactive prototypes and user flow visualization.

Collaboration & Communication Tools:

• Slack: Essential for real-time communication within a remote team.
• Zoom/Google Meet: For video conferencing, meetings, and design reviews.
• Project Management Software (e.g., Asana, Trello, Jira): To track tasks, progress, and project timelines.

Company's Tech Stack (Contextual Understanding Required):

• Vercel: Deployment platform for frontend applications.
• Next.js: React framework for building performant web applications.
• Prisma: Database toolkit and ORM for Node.js and TypeScript.
• PlanetScale: Scalable, serverless SQL database platform.
• 📝 Enhancement Note: While the intern is not expected to be an expert developer in these, understanding their purpose and how design integrates with them will be a significant advantage. Familiarity with how design systems are implemented within frameworks like Next.js is a plus.

📝 Enhancement Note: Proficiency in at least one major design tool (Figma, Sketch, Adobe XD) is a non-negotiable requirement. Understanding the context of the company's tech stack shows a candidate is forward-thinking and interested in the full product lifecycle.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, emphasizing that user needs and experience are paramount in all design and development decisions.
• Innovation & Entrepreneurship: A drive for creative solutions, taking initiative, and a willingness to experiment and push boundaries.
• Collaboration: Working effectively as a remote, cross-functional team, valuing open communication and mutual support.
• Efficiency & Agility: Embracing modern technologies and agile methodologies to build and iterate quickly.
• Impact-Driven: Focused on delivering tangible results that improve the telehealth experience and contribute to the company's mission.

Collaboration Style:

• Remote-First: Communication and collaboration are designed for a distributed team, relying on digital tools.
• Direct & Transparent: Expect open communication, direct feedback, and a culture where ideas can be shared freely.
• Cross-Functional: Close collaboration between design, engineering, and leadership to ensure alignment and integrated product development.
• Iterative: A culture of continuous improvement, where feedback is actively sought and designs are refined based on testing and user input.

📝 Enhancement Note: The "entrepreneurial spirit" is a key cultural indicator. Candidates should demonstrate self-motivation, a proactive problem-solving attitude, and a passion for building impactful products.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing a user-friendly interface for a complex, multi-tenant telehealth platform requires careful information architecture and interaction design.
• Remote Collaboration: Effectively communicating and collaborating with a distributed team requires strong digital communication skills and proactive engagement.
• Startup Pace: Working in a fast-paced startup environment means adapting quickly to changing priorities and delivering on tight deadlines.
• Technical Constraints: Understanding and designing within the limitations and opportunities of the specific tech stack (Next.js, Vercel, Prisma) will be a learning curve.

Learning & Development Opportunities:

• Hands-on UX/UI Design: Extensive practice in all phases of the design process, from research to high-fidelity mockups.
• Telehealth Industry Insight: Gaining a deep understanding of the unique user needs and challenges within the healthcare technology sector.
• Modern Tech Stack Exposure: Learning how design integrates with serverless architectures, modern frameworks, and cloud databases.
• Startup Operations: Experiencing the dynamics of a fast-growing tech startup, including product strategy and cross-functional teamwork.
• Mentorship: Direct guidance from experienced leaders in design and entrepreneurship.

📝 Enhancement Note: This internship is designed to be a significant learning experience. Candidates should view challenges not as obstacles but as opportunities for growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a project in your portfolio where you had to simplify a complex user flow. What was your process?" (Focus on problem-solving, user research, and design choices.)
• "How do you approach user research, especially when working remotely with a limited user base initially?" (Assess understanding of research methodologies and adaptability.)
• "Imagine we need to add a new feature for real-time patient-provider communication. What are the key UX considerations you would explore?" (Evaluate design thinking, user empathy, and feature ideation.)
• "How do you ensure your designs are technically feasible and collaborate effectively with developers?" (Gauge understanding of the design-to-development handoff and collaboration.)

Company & Culture Questions:

• "What excites you about working in the telehealth space?" (Assesses passion and understanding of the industry.)
• "Describe your ideal remote work environment and how you stay motivated and productive." (Evaluates self-discipline and remote work readiness.)
• "What does 'entrepreneurial spirit' mean to you, and how have you demonstrated it in previous projects or academic work?" (Tests cultural fit.)
• "How do you handle constructive feedback on your designs?" (Assesses receptiveness to iteration and improvement.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of Bask Health and the role. Then, dedicate time to each selected project, clearly outlining the problem, your process, your specific contributions, and the outcome.
• Visuals: Use clear, high-quality visuals of your work. Show, don't just tell. Include sketches, wireframes, user flows, prototypes, and final UI mockups.
• Storytelling: Frame each project as a narrative. What was the challenge? How did you solve it? What did you learn?
• Engagement: Be prepared for questions. Answer thoughtfully and concisely. If you don't know an answer, it's okay to say so and explain how you would find out.
• Technical Context: Briefly mention how you considered the technical aspects or constraints of the platform you were designing for.

📝 Enhancement Note: Interviewers will be looking for a combination of design aptitude, a structured problem-solving approach, strong communication skills, and a proactive, entrepreneurial mindset that aligns with the startup culture.

📌 Application Steps

To apply for this User Experience (UX) Engineer (Intern) position:

• Submit your resume and a link to your online portfolio through the application portal.
• Portfolio Customization: Ensure your portfolio clearly highlights projects demonstrating UX/UI design skills, user research, wireframing, prototyping, and problem-solving. Tailor your project selection to showcase relevant experience, especially if you have any related to healthcare or complex systems.
• Resume Optimization: Clearly state your current academic program and any relevant coursework or projects. Highlight any experience or skills related to design tools, user research, or collaborative environments. Use keywords from the job description.
• Preparation for Interview: Be ready to articulate your design process, discuss your portfolio projects in detail, and explain your understanding of user-centered design principles. Practice explaining how you would approach typical UX challenges in a startup environment.
• Company Research: Familiarize yourself with Bask Health's mission, their product (if publicly available), and the telehealth industry. Understand their technology stack (Vercel, Next.js, Prisma, PlanetScale) to show genuine interest and technical awareness.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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