Tenancy Design Manager

📍 Job Overview

Job Title: Tenancy Design Manager

Company: Lendlease

Location: Singapore, Singapore

Job Type: Full-Time

Category: Real Estate Development & Operations

Date Posted: March 06, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• This role is central to the successful design and delivery of tenanted spaces within large-scale, complex real estate developments, focusing on the integration of tenant requirements with overall project vision and operational efficiency.

• It requires a strategic approach to managing the design process from inception through to fit-out, ensuring alignment with Lendlease's commitment to creating award-winning urban precincts and connected communities.

• The Tenancy Design Manager will play a critical role in translating business objectives into tangible design outcomes, balancing commercial needs with community impact and sustainability standards.

• This position demands strong stakeholder management skills, particularly in liaising with tenants, design teams, project managers, and internal operations and asset management teams to ensure seamless project execution and long-term value.

📝 Enhancement Note: The raw input describes a "Tenancy Design Manager" role within Lendlease, a global real estate and investment group. While not explicitly a "Revenue Operations" or "Sales Operations" role in the traditional tech sense, the responsibilities heavily involve operationalizing the design and fit-out processes for commercial tenants within large real estate projects. This requires a strong understanding of project lifecycle management, stakeholder coordination, and ensuring that tenant designs contribute to the overall operational success and value of the development. The focus is on the operations of design within a real estate context, making it relevant to operations professionals who excel in process management, stakeholder alignment, and project delivery.

📈 Primary Responsibilities

• Lead and manage the end-to-end tenancy design process for various projects, including retail, commercial, and mixed-use developments.

• Collaborate closely with prospective and existing tenants to understand their design requirements, brand standards, and operational needs, translating these into project briefs.

• Coordinate with internal and external design consultants (architects, interior designers, MEP engineers) to ensure tenant designs are compliant with building codes, project standards, and sustainability targets.

• Review and approve tenant design submissions, providing constructive feedback to ensure quality, functionality, and alignment with the overall precinct vision.

• Develop and implement standardized tenancy design guidelines and processes to enhance efficiency and consistency across multiple projects.

• Manage the interface between tenant design requirements and base build design and construction, identifying and resolving potential conflicts or clashes early in the process.

• Contribute to the strategic planning and feasibility studies for new developments by providing insights on tenancy design trends and tenant expectations.

• Ensure all tenancy designs adhere to Lendlease's sustainability standards and contribute to the company's environmental, social, and governance (ESG) objectives.

• Support the asset management and leasing teams by providing technical input on design feasibility and tenant fit-out estimations.

• Act as a key point of contact for tenants regarding design and fit-out matters throughout the project lifecycle.

📝 Enhancement Note: Based on the title "Tenancy Design Manager" and Lendlease's focus on urban precincts and community development, the responsibilities are inferred to encompass strategic planning, stakeholder alignment, and process management within real estate development. This involves not just aesthetic design but also the operational integration of tenant needs into the broader project lifecycle, focusing on efficiency, compliance, and long-term value creation.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5-10 years of progressive experience in design management, project management, or architectural roles, with a significant portion focused on commercial, retail, or mixed-use real estate development.

Required Skills:

• Design Management: Demonstrated ability to manage design processes from concept to completion, including design reviews, approvals, and coordination.

• Tenancy Coordination: Expertise in understanding and managing tenant-specific design requirements, fit-out processes, and landlord-tenant agreements.

• Real Estate Development: Solid understanding of the real estate development lifecycle, including planning, design, construction, and asset management phases.

• Stakeholder Management: Excellent communication, negotiation, and interpersonal skills to effectively engage with tenants, consultants, internal teams, and contractors.

• Project Management Fundamentals: Proficiency in project planning, scheduling, budgeting, and risk management as applied to design and fit-out projects.

• Understanding of Sustainability Standards: Familiarity with green building certifications (e.g., LEED, Green Mark) and their application in commercial and retail spaces.

Preferred Skills:

• Experience with urban precinct development or large-scale community projects.

• Knowledge of civic and social infrastructure design considerations.

• Familiarity with local building codes and regulations in Singapore.

• Proficiency in design software such as AutoCAD, Revit, or similar platforms.

• Experience in contract administration related to design services and tenant fit-outs.

📝 Enhancement Note: The skills and qualifications are inferred based on the role title, industry (real estate development), and typical requirements for managing complex design processes. The emphasis is on bridging the gap between tenant needs and the developer's project objectives, requiring a blend of design sensibility, project execution discipline, and strong interpersonal capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Project Case Studies: Showcase a minimum of 3-5 significant projects where you managed tenancy design, detailing the scope, your role, challenges, solutions, and outcomes.

• Tenant Fit-Out Management Examples: Evidence of managing the fit-out process for diverse tenant types (e.g., flagship retail, F&B, corporate offices), highlighting coordination with base build and landlord requirements.

• Design Guideline Development: If available, include examples of tenancy design guidelines, design manuals, or standard specifications you have developed or contributed to.

• Sustainability Integration: Demonstrate how sustainability principles and standards were incorporated into tenancy designs and fit-outs, showcasing specific achievements or compliance.

• Stakeholder Communication Examples: Provide samples of communication materials (e.g., design brief summaries, review comments, progress reports) that illustrate effective stakeholder engagement.

Process Documentation:

• Workflow Design & Optimization: Document the typical workflow for managing tenancy design from initial inquiry/lease signing through to construction documentation and handover. Highlight areas where you have implemented process improvements to increase efficiency or quality.

• Design Review & Approval Process: Clearly outline the steps involved in reviewing and approving tenant design submissions, including key checkpoints, approval criteria, and sign-off procedures.

• Tenant Engagement Strategy: Detail the process for engaging with tenants regarding their design needs, including initial consultations, feedback loops, and conflict resolution mechanisms.

📝 Enhancement Note: Given the nature of a "Tenancy Design Manager" role, a strong portfolio demonstrating practical experience in managing design processes, tenant coordination, and project delivery is crucial. The inferred requirements focus on showcasing the candidate's ability to execute complex design projects efficiently and effectively within a real estate development context.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Design Managers with 5-10 years of experience in Singapore's real estate development sector, a competitive annual salary is estimated to range from SGD 90,000 to SGD 130,000. This range accounts for the complexity of managing design for large urban precincts and the specific skills required for tenancy coordination.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and eligible dependents.

• Retirement Savings Plan: Contribution to a mandatory or voluntary retirement savings scheme (e.g., CPF in Singapore).

• Professional Development: Opportunities for training, certifications, and attendance at industry conferences related to design, real estate, and sustainability.

• Performance Bonuses: Potential for annual performance-based bonuses tied to individual, team, and company achievements.

• Flexible Working Arrangements: As stated by Lendlease, the company is happy to consider flexible working arrangements, which can include flexible hours or hybrid work options where feasible for the role.

• Generous Leave Entitlements: Paid annual leave, sick leave, and other statutory leave benefits.

• Employee Assistance Program (EAP): Confidential counseling and support services for employees.

Working Hours:

• Typically 40 hours per week, Monday to Friday.

• While core hours are expected, the company's commitment to flexible working arrangements may allow for some degree of schedule adjustment, subject to operational needs and team coordination.

📝 Enhancement Note: Salary figures are estimated based on general market data for similar roles in Singapore. Lendlease's commitment to flexible working is noted, which is a significant benefit for operations-focused roles requiring careful time management.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate Development & Investment. Lendlease is a global leader in developing, owning, and managing iconic urban precincts, residential communities, and significant retail and office assets.

Company Size: Lendlease is a large, global organization with 10,000+ employees worldwide, indicating a structured corporate environment with established processes and opportunities for career advancement.

Founded: Lendlease was founded in 1961, signifying a long history and deep experience in the real estate sector, with a reputation for innovation and excellence in urban regeneration and development.

Team Structure:

• The Tenancy Design Manager will likely be part of a larger Development or Project Management team.

• This team will include project directors, development managers, project managers, leasing managers, and asset managers, fostering a collaborative, cross-functional environment.

• Reporting lines will typically involve reporting to a Development Director or Head of Design/Project Management, with close collaboration across commercial, leasing, and operations departments.

Methodology:

• Data-Driven Planning: Lendlease emphasizes a data-driven approach to urban planning and development, utilizing market research, demographic analysis, and performance metrics to inform decision-making.

• Integrated Project Delivery: The company champions an integrated approach to project delivery, encouraging collaboration among all disciplines from the earliest stages to optimize design, construction, and operational outcomes.

• Community-Centric Development: A core methodology is the creation of vibrant, connected communities, focusing on social infrastructure, public spaces, and user experience, alongside commercial viability.

• Sustainability Integration: Sustainability is embedded in Lendlease's methodology, influencing design choices, material selection, operational efficiency, and long-term environmental impact.

Company Website: https://www.lendlease.com/

📝 Enhancement Note: Lendlease's emphasis on creating "connected communities" and "award-winning urban precincts" suggests a culture that values long-term vision, stakeholder engagement, and a commitment to quality and sustainability, which are all critical for operational success in real estate development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level, requiring significant experience (5-10 years) and the ability to manage complex projects independently. It's a crucial operational role within the development lifecycle, acting as a bridge between commercial goals and design execution.

Reporting Structure: The Tenancy Design Manager typically reports to a senior leader within the Development or Project Management division (e.g., Development Director, Head of Design). They will work closely with leasing, asset management, and construction teams, requiring strong matrixed collaboration skills.

Operations Impact: The role has a direct impact on the operational success and financial performance of Lendlease's developments. Effective tenancy design ensures spaces are attractive to tenants, efficient to build, and conducive to long-term occupancy and community engagement, thereby maximizing rental income and asset value.

Growth Opportunities:

• Senior Design/Development Roles: Progression to Senior Tenancy Design Manager, Lead Design Manager, or Development Manager roles, overseeing larger and more complex projects or portfolios.

• Specialization: Deepening expertise in specific areas such as sustainable design, retail design strategy, or urban planning within the real estate context.

• Cross-Functional Moves: Opportunities to move into Asset Management, Project Management, or Leasing roles, leveraging a comprehensive understanding of the development lifecycle.

• Leadership Development: Participation in Lendlease's leadership programs, preparing for future management and strategic decision-making roles within the organization.

📝 Enhancement Note: The growth path for a Tenancy Design Manager in a large real estate group like Lendlease offers diverse opportunities, moving beyond pure design into broader development strategy, project execution, and even asset performance management.

🌐 Work Environment

Office Type: Lendlease operates modern, professional office environments designed to foster collaboration and innovation. Expect a dynamic, fast-paced setting typical of large real estate development firms.

Office Location(s): The role is based in Singapore, likely at a central Lendlease office or project site, providing access to key business districts and development areas.

Workspace Context:

• The workspace will be collaborative, encouraging interaction with project teams, designers, and commercial stakeholders.

• Access to standard office technology, project management software, and potentially specialized design tools will be provided.

• Opportunities for site visits to ongoing projects will be integral to understanding the practical application of tenancy designs.

Work Schedule: The standard working hours are Monday to Friday, but project deadlines and tenant coordination may occasionally require flexibility or extended hours. Lendlease's commitment to flexible working arrangements aims to balance these demands with employee well-being.

📝 Enhancement Note: The work environment is expected to be professional and collaborative, reflecting Lendlease's status as a global developer. The "on-site" nature of the role is typical for development and project management, requiring physical presence for site visits, client meetings, and team coordination.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess suitability for the role and alignment with Lendlease's project portfolio.

• First Interview: Typically with the hiring manager (e.g., Development Director) to discuss your experience, technical skills, and understanding of design management and tenancy coordination. Expect behavioral questions.

• Technical/Case Study Interview: You may be asked to present a case study from your portfolio, detailing a specific tenancy design project from inception to completion, focusing on your process, challenges, and outcomes. This might involve a problem-solving exercise related to design coordination or tenant fit-out.

• Panel Interview: Meeting with key stakeholders from different departments (e.g., Leasing, Asset Management, Project Construction) to assess cultural fit, cross-functional collaboration capabilities, and broader understanding of the development lifecycle.

• Final Interview/Offer: A final discussion with senior leadership, followed by a formal offer.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience in tenancy design management, particularly for retail, commercial, or mixed-use developments relevant to Lendlease's portfolio.

• Highlight Your Role: Clearly articulate your specific responsibilities and contributions within each project.

• Showcase Process: Detail your design management process, including how you handle tenant briefs, coordinate with consultants, manage reviews, and ensure compliance.

• Quantify Impact: Wherever possible, provide metrics or tangible outcomes, such as efficiency gains, cost savings, tenant satisfaction, or adherence to sustainability goals.

• Address Challenges: Be prepared to discuss challenges encountered and how you overcame them, demonstrating problem-solving skills.

• Visual Appeal: Ensure your portfolio is professionally presented, visually engaging, and easy to navigate.

Challenge Preparation:

• Design Brief Analysis: Be ready to analyze a sample tenant brief and outline a preliminary design approach and coordination plan.

• Problem-Solving Scenarios: Prepare for questions about resolving design conflicts between tenants and base build, managing difficult tenant requests, or ensuring timely approvals.

• Sustainability Integration: Anticipate questions on how you would incorporate sustainability into tenant fit-outs or ensure compliance with specific green building standards.

📝 Enhancement Note: The interview process is designed to assess not only technical design management skills but also the candidate's ability to operate within a complex real estate development environment, manage diverse stakeholders, and contribute to Lendlease's broader project and community goals.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency in industry-standard CAD and BIM software such as AutoCAD, Revit, SketchUp, and potentially Adobe Creative Suite (for presentations and visualizations).

• Project Management Software: Familiarity with project management platforms like Microsoft Project, Asana, Monday.com, or similar tools used for scheduling, task tracking, and resource allocation.

• Collaboration Platforms: Experience with tools like Microsoft Teams, Slack, or similar for team communication and document sharing.

Analytics & Reporting:

• Reporting Tools: Ability to generate and interpret reports from project management systems, financial tracking tools, and potentially CRM systems for tenant interaction data.

• Data Analysis: Basic proficiency in Excel for data analysis, tracking design progress, and preparing reports on key performance indicators (KPIs).

CRM & Automation:

• CRM Systems: While not directly managing sales, understanding how tenant data is managed within a CRM (e.g., Salesforce) can be beneficial for tracking leasing progress and tenant communications.

• Document Management Systems: Experience with cloud-based document repositories like SharePoint, Google Drive, or proprietary systems for managing design documents and project files.

📝 Enhancement Note: The technology stack for this role is geared towards design, project management, and collaboration within the construction and real estate development industry. While not as heavy on CRM and sales analytics as pure sales operations, understanding data flow and project tracking tools is essential.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to delivering high-quality design outcomes that meet and exceed project and tenant expectations.

• Collaboration: A strong emphasis on teamwork and open communication across diverse internal and external stakeholder groups.

• Integrity: Upholding high ethical standards in all dealings with tenants, consultants, and colleagues.

• Innovation: Encouraging creative problem-solving and a forward-thinking approach to design and development challenges.

• Sustainability: A deep commitment to environmental responsibility and creating sustainable communities.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with leasing teams to understand tenant needs, project management for execution, construction for buildability, and asset management for long-term operational success.

• Tenant Partnership: Fostering a partnership approach with tenants, viewing them as key stakeholders whose success contributes to the overall project's vibrancy and profitability.

• Feedback Culture: Openness to constructive feedback from all levels and disciplines to continuously improve design processes and project outcomes.

📝 Enhancement Note: Lendlease's values, particularly around collaboration, sustainability, and community creation, are key to understanding the operational culture and how design decisions contribute to the company's broader mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Stakeholder Needs: Simultaneously satisfying the unique design requirements of multiple tenants, the landlord's commercial objectives, and regulatory compliance can be complex.

• Managing Tight Timelines: Real estate development projects often operate under strict deadlines, requiring efficient design management and quick decision-making.

• Evolving Design Trends & Technologies: Keeping abreast of new design methodologies, materials, and technologies, as well as changing tenant expectations and sustainability standards.

• Site Constraints & Base Build Integration: Adapting designs to site-specific constraints and ensuring seamless integration with the base building structure and services.

Learning & Development Opportunities:

• Industry Certifications: Pursuing certifications in project management (e.g., PMP), sustainable design (e.g., Green Mark Manager), or specialized design fields.

• Internal Training: Leveraging Lendlease's internal training programs focused on leadership, project management, sustainability, and real estate development best practices.

• Mentorship: Access to experienced leaders within Lendlease who can provide guidance on career development and navigating complex projects.

• Exposure to Large-Scale Projects: Gaining invaluable experience working on iconic, large-scale urban developments that set industry benchmarks.

📝 Enhancement Note: The challenges highlight the need for a resilient, adaptable, and skilled professional. The growth opportunities are substantial, offering a clear path for career advancement within a leading global developer.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing and managing tenancy design guidelines for a large mixed-use development." (Focus on structure, stakeholder input, and enforcement)

• "How do you approach resolving design conflicts between a tenant's specific needs and the base building's structural or MEP constraints?" (Highlight problem-solving, communication, and compromise)

Company & Culture Questions:

• "What interests you about Lendlease and our approach to creating urban precincts?" (Research Lendlease's projects, values, and recent news)

• "How do you see your role contributing to Lendlease's commitment to sustainability and community development?" (Align your experience with their mission)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the initial challenge or opportunity, your strategic approach, the key actions taken, and the successful outcome.

• Visualize Your Process: Use diagrams or flowcharts to illustrate your design management workflow and approval processes.

• Quantify Success: Present data-driven results wherever possible – e.g., time saved, budget adherence, tenant satisfaction scores, or sustainability metrics achieved.

• Focus on Impact: Explain how your design decisions contributed to the overall project's success, tenant attraction, and long-term asset value.

• Be Prepared for Q&A: Anticipate detailed questions about your design choices, problem-solving methods, and technical expertise.

📝 Enhancement Note: Interview preparation should focus on demonstrating a holistic understanding of the development process, strong stakeholder management, and a clear ability to translate strategic vision into practical, well-executed tenancy designs.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Lendlease Careers portal via the provided URL.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience directly relevant to Lendlease's project types (urban precincts, retail, commercial, social infrastructure) and your expertise in tenancy design management.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, key responsibilities in design management, and achievements using strong action verbs and quantifiable results. Integrate keywords like "design management," "tenancy coordination," "real estate development," and "stakeholder engagement."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear communication of your process, problem-solving skills, and the impact of your work. Be ready to discuss Lendlease's projects and values.

• Company Research: Thoroughly research Lendlease's current projects, company mission, sustainability initiatives, and recent achievements to demonstrate genuine interest and cultural alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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