Staff Product Designer, Clinical Experience

📍 Job Overview

Job Title: Staff Product Designer, Clinical Experience Company: Hone Health Location: Remote (US ONLY) Job Type: Full-Time Category: Product Design / Clinical Experience Operations Date Posted: December 19, 2025 Experience Level: 8+ Years (implied 10+ based on "Staff" title) Remote Status: Fully Remote

🚀 Role Summary

• Drive the strategic vision and execution of the Hone Health provider application, focusing on enhancing the clinical experience for healthcare professionals.
• Leverage expertise in AI-driven tools and recommendation systems to design innovative and intuitive user interfaces.
• Collaborate cross-functionally to translate complex medical information into elegant, user-centered solutions that improve provider efficiency and patient care.
• Contribute to and evolve a robust Design System, ensuring consistency and scalability across the platform.
• Lead user research initiatives and data analysis to inform design decisions and validate product strategies.

📝 Enhancement Note: While the title is "Staff Product Designer," the requirement for 8+ years of experience and the responsibilities suggest a senior-level individual contributor role with significant strategic influence, often aligning with "Senior" or "Lead" designer expectations in other organizations. The focus on "Clinical Experience" and "Provider Application" clearly places this role within the operational backbone of a healthcare technology company.

📈 Primary Responsibilities

• Partner with Product Management, Engineering, and Design Leadership to define and design the Electronic Medical Record (EMR) and overall provider application experience, ensuring alignment with clinical workflows and business objectives.
• Explore and conceptualize innovative design solutions, balancing strategic long-term vision with iterative, agile development methodologies.
• Develop high-fidelity mockups, interactive prototypes, and detailed user flows to effectively communicate design concepts and user journeys.
• Lead and execute user research activities, including interviews, usability testing, and data analysis, to deeply understand provider needs and inform design iterations.
• Contribute to and maintain the company's Design System, ensuring its evolution and adoption to promote consistency, efficiency, and scalability across all product interfaces.
• Present design work, articulate rationale, and advocate for user-centered design principles to cross-functional teams and senior leadership, influencing product strategy and roadmap.
• Drive innovation by identifying opportunities for next-generation user interfaces and workflows, particularly within the context of AI and data-driven healthcare.
• Facilitate and lead design thinking workshops, brainstorming sessions, and cross-functional collaborative exercises to foster ideation and problem-solving.
• Actively participate in shaping the culture and practices of a growing design team, mentoring junior designers and promoting best practices.
• Champion the adoption of user-centered design processes, methodologies, and tools across the organization to enhance product development and user satisfaction.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design thinking, hands-on execution, and leadership in driving user-centered design practices. The mention of EMR and provider application design highlights a deep dive into the operational tools used by healthcare professionals, requiring an understanding of complex workflows and regulatory considerations.

🎓 Skills & Qualifications

Education: No specific degree is listed, but a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for this level of experience. Experience: 8+ years of progressive experience in consumer product design, with a strong emphasis on building intuitive and engaging digital products within an agile development environment.

Required Skills:

• Proven experience designing AI-driven tools and recommendation engines, with a deep understanding of their capabilities and user interaction patterns.
• Exceptional UI design craft, demonstrating a keen eye for visual aesthetics, typography, interaction design, and user flow optimization.
• Strong proficiency in leading user research methodologies, including qualitative and quantitative data analysis, to extract actionable insights.
• Expertise in creating high-fidelity mockups and interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Demonstrated ability to work collaboratively within cross-functional teams (Product Managers, Engineers, Researchers) throughout the full product development lifecycle.
• Excellent communication and presentation skills, with the ability to clearly articulate complex design decisions and their strategic rationale to diverse stakeholders, including senior leadership.
• Experience contributing to and leveraging Design Systems to ensure product consistency, scalability, and efficient design workflows.
• Prior experience designing solutions specifically for healthcare providers, doctors, or medical professionals, understanding their unique workflows and challenges.
• A strong portfolio showcasing award-winning consumer and enterprise product designs, detailing problem statements, design process, and measurable outcomes.

Preferred Skills:

• Experience with generative AI tools and their application in product design.
• Familiarity with healthcare technology ecosystems, including EMR/EHR systems and regulatory compliance (e.g., HIPAA).
• Experience in systems thinking, understanding how individual features impact the broader product ecosystem and user journey.
• Ability to translate ambiguous concepts into clear, actionable design artifacts that align team efforts.
• Familiarity with accessibility standards and best practices in UI design.
• Experience in a high-growth startup environment.

📝 Enhancement Note: The "Staff" title, coupled with the 8+ years of experience and the emphasis on strategic contribution, implies a high level of autonomy, problem-solving capability, and the ability to influence product direction. The preference for healthcare experience is critical, suggesting that candidates without it will face a steeper learning curve.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing 3-5 robust case studies that demonstrate your design process, problem-solving skills, and impact on user experience and business outcomes.
• Case studies should highlight your experience with AI tools, recommendation systems, and complex user interfaces, particularly within a professional or clinical context.
• Clearly articulate the problem statement, your role, the design challenges, your iterative process (including research and testing), and the final solution.
• Quantifiable results and metrics demonstrating the success of your designs (e.g., increased efficiency, improved user satisfaction, reduced error rates) are highly valued, especially if they relate to clinical workflows.
• Showcase your ability to create high-fidelity mockups, interactive prototypes, and detailed user flow diagrams.

Process Documentation:

• Demonstrate how you translate user research and data analysis into actionable design requirements and user-centered solutions.
• Provide examples of how you have contributed to or worked within a Design System, showcasing consistency and scalability in your work.
• Illustrate your approach to cross-functional collaboration, including how you align with Product Managers and Engineers throughout the design and development lifecycle.
• Showcase your ability to present design work effectively to stakeholders, articulating design decisions and their strategic impact.

📝 Enhancement Note: For a Staff Product Designer role, the portfolio is paramount. It needs to go beyond visual appeal to demonstrate strategic thinking, rigorous process, and measurable impact, particularly in complex domains like healthcare technology. The ability to articulate the "why" behind design decisions and showcase iterative improvement based on data is crucial.

💵 Compensation & Benefits

Salary Range: $180,000 - $220,000 per year. This range is provided by the company and is dependent on factors such as candidate location, specific experience, and skill set.

Benefits:

• Remote-First Work Environment: Fully remote, allowing for flexibility and work-life balance.
• Competitive Compensation and Equity Options: Reflecting the senior nature of the role and potential for company growth.
• Comprehensive Health Coverage: Including health, dental, and vision insurance.
• Disability and Life Coverage: Short-term disability and basic life insurance.
• Flexible Spending Accounts (FSAs): For healthcare and dependent care expenses.
• Lifestyle Spending Accounts (LSAs): For wellness and personal development pursuits.
• Generous Time Off: Uncapped Paid Time Off (PTO) policy, in addition to federal holidays.
• Technology Stipend: A budget for essential technology tools, such as laptops and monitors.
• Engagement Initiatives: Company-sponsored virtual and in-person activities to foster team connection.
• Hone Product Benefits: Waived membership fees for employees utilizing Hone products.

Working Hours: While not explicitly stated, a full-time role typically implies 40 hours per week. Given the remote-first nature and uncapped PTO, there's likely flexibility in daily scheduling, provided work is completed and collaboration needs are met.

📝 Enhancement Note: The salary range is competitive for a Staff Product Designer role in the US, especially for a remote position. The benefits package is robust, emphasizing employee well-being and flexibility, which is attractive for senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology, Longevity & Wellness. Hone Health operates at the intersection of advanced medical science and technology to provide personalized health and longevity solutions. Company Size: The provided data doesn't specify company size, but the mention of a "growing design team" and "high-growth organization" suggests a company that has moved past the early startup phase and is scaling its operations and product development. Founded: Not specified, but the company's focus on "cutting-edge scientific advancements" and transforming healthcare implies a relatively modern, innovation-driven company.

Team Structure:

• The Staff Product Designer will report to the Head of Product Design.
• They will work within the Clinical Experience team, which focuses on building the provider application.
• Collaboration is expected across Product Management, Engineering, and other Design disciplines.
• The company emphasizes a "remote-first" approach to team structure and operations.

Methodology:

• Patient-Centricity: A core value is "Champion Patient Needs," indicating that user outcomes drive product decisions.
• Agile Development: The role operates within an "agile environment," suggesting iterative development cycles and cross-functional team collaboration.
• Data-Driven Design: Emphasis on "user research and data analysis to inform design decisions" and a "data-driven approach" to operations.
• Innovation & Execution: Values include "Turn Obstacles Into Opportunity" and "Execute Relentlessly," pointing to a culture that embraces challenges and drives for results.

Company Website: [Not provided, but can be inferred as honehealth.com]

📝 Enhancement Note: Hone Health positions itself as an innovative leader in the longevity and personalized healthcare space. The company culture appears to be values-driven, emphasizing patient needs, continuous improvement, and collaborative execution, all within a remote-first framework. The emphasis on "Clinical Experience" and provider tools indicates a deep focus on the operational aspects of healthcare delivery.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Staff," indicating a senior individual contributor position. It signifies a high level of expertise, autonomy, and the ability to lead complex projects and influence strategic decisions within the product design domain, specifically for clinical operations. Reporting Structure: The Staff Product Designer reports directly to the Head of Product Design, offering a clear line of mentorship and strategic alignment. This structure allows for direct influence on design strategy and team direction. Operations Impact: The Staff Product Designer plays a critical role in shaping the tools that healthcare providers use daily. By designing an efficient, intuitive, and effective provider application (EMR), this role directly impacts the quality of patient care, operational efficiency of the clinic, and the overall success of Hone Health's service delivery. The design of these clinical tools is a fundamental operational component of the healthcare business.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, overseeing a team or a specific product area, especially as the design team expands.
• Specialization: Deepen expertise in healthcare technology, AI-driven design, or longevity-focused product development.
• Strategic Influence: Increase involvement in product strategy, roadmap planning, and cross-functional leadership initiatives.
• Mentorship: Opportunity to mentor junior designers and contribute to the development of the design team's culture and processes.
• Industry Impact: Contribute to transforming healthcare delivery through innovative technology, making a tangible difference in patient outcomes and provider experience.

📝 Enhancement Note: The "Staff" title suggests a career path focused on deep individual contribution and specialized expertise, rather than immediate management. Growth opportunities will likely involve taking on more complex projects, leading key initiatives, and potentially influencing the broader product vision and design operations.

🌐 Work Environment

Office Type: Remote-First. Hone Health operates as a fully virtual company, meaning all employees work remotely, eliminating the need for a physical office presence for daily operations. Office Location(s): Remote (US ONLY). This designation means candidates must be legally authorized to work in the United States and reside within the US. Specific time zone alignment (e.g., with EST, PST) may be preferred for effective collaboration.

Workspace Context:

• Collaboration: Expect frequent virtual collaboration with team members across different time zones using tools like Slack, Zoom, and project management platforms.
• Tools & Technology: Access to a budget for necessary technology, including high-performance laptops, monitors, and specialized software, to ensure an effective remote work setup.
• Team Interaction: While remote, the company fosters engagement through virtual and in-person activities, aiming to build a cohesive team culture despite the distributed nature of the workforce.

Work Schedule: The role is full-time, typically 40 hours per week. However, the remote-first nature and uncapped PTO suggest flexibility in daily scheduling, allowing individuals to manage their time effectively to meet deadlines and collaboration needs across the US.

📝 Enhancement Note: The remote-first environment is a key characteristic. Candidates should be comfortable with asynchronous communication, self-discipline, and proactive engagement to stay connected with the team and ensure seamless execution of design and operational tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.
• Hiring Manager Interview: A discussion with the Head of Product Design to delve deeper into your experience, design philosophy, and fit with the team.
• Design Challenge/Portfolio Review: A more in-depth session where you'll present your portfolio, discuss your process, and potentially tackle a design problem or case study relevant to the clinical experience. This will likely involve presenting to other designers, Product Managers, and Engineers.
• Cross-Functional Interviews: Meetings with key stakeholders from Product Management and Engineering to evaluate collaboration skills and understanding of the broader product development context.
• Final Interview/Executive Review: Potentially a discussion with higher leadership to assess strategic thinking and overall fit with the company's mission and values.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest case studies that best represent your skills for this specific role (AI, clinical experience, complex interfaces).
• Tell a Story: For each case study, clearly articulate the problem, your role, the user, your design process (research, ideation, iteration, testing), and the measurable impact of your solution.
• Highlight AI/Clinical Experience: Explicitly draw attention to projects involving AI tools, recommendation systems, or healthcare provider tools. Detail the challenges and your approach.
• Showcase Process: Demonstrate your iterative design process, including how you used data and user feedback to refine your designs. Visuals of wireframes, user flows, and prototypes are essential.
• Be Prepared to Discuss: Be ready to answer questions about your design decisions, trade-offs you made, and how you collaborated with cross-functional teams.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly analyze the problem statement, target users (providers), and business goals.
• Think Critically: Consider the unique aspects of designing for healthcare professionals and AI-driven features. How can you ensure accuracy, efficiency, and trust?
• Structure Your Approach: Outline your process before diving into solutions. This might include defining requirements, sketching ideas, creating low-fidelity wireframes, and then moving to higher fidelity.
• Focus on Impact: Even in a limited timeframe, consider how your proposed solution would impact the user and the business.

📝 Enhancement Note: The interview process is designed to thoroughly assess not only design skills but also strategic thinking, collaboration capabilities, and understanding of the healthcare domain. A strong portfolio that directly addresses the requirements of AI and clinical experience is non-negotiable.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Highly proficient with current design and prototyping tools. Figma is the industry standard and is almost certainly expected. Other tools like Sketch, Adobe XD, and prototyping software (e.g., InVision, Principle) may also be relevant.
• AI Tools: Experience with generative AI tools for design ideation, content generation, or workflow automation is explicitly mentioned and highly valued.
• Collaboration Platforms: Slack, Zoom, Google Workspace (Docs, Sheets, Slides) for communication and documentation.
• Project Management: Tools like Jira, Asana, or Trello for managing design tasks and workflows within an agile team.

Analytics & Reporting:

• User Research Tools: Platforms for conducting usability testing, surveys, and analyzing user feedback (e.g., UserTesting.com, Lookback, SurveyMonkey).
• Data Analysis Tools: While not a data analyst role, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions is beneficial.

CRM & Automation:

• While not directly managing CRM or automation systems, an understanding of how design impacts these systems (e.g., user onboarding, data capture within the provider app) is advantageous.

📝 Enhancement Note: Proficiency in Figma is almost a given for a Staff Product Designer. The explicit mention of "gen-AI" tools indicates a forward-thinking approach by Hone Health and a desire for designers to leverage these emerging technologies in their workflow.

👥 Team Culture & Values

Operations Values:

• Champion Patient Needs: A foundational value that drives all decisions, emphasizing the ultimate goal of improving health outcomes.
• Execute Relentlessly: A commitment to driving projects to completion with high quality and efficiency, essential for a fast-paced growth environment.
• Communicate Constructively: Open, honest, and respectful communication is key, especially in a remote setting, to ensure alignment and effective problem-solving.
• Collaborate Generously: A spirit of teamwork and mutual support, working effectively across disciplines and departments to achieve shared goals.
• Turn Obstacles Into Opportunity: A proactive and resilient mindset, viewing challenges as chances for innovation and growth.
• Give With Gratitude: An appreciation for colleagues, the work, and the opportunity to make an impact.

Collaboration Style:

• Cross-Functional Integration: The role requires tight collaboration with Product Managers and Engineers, involving them early and often in the design process.
• Design System Advocacy: Working with other designers to maintain and evolve the Design System, promoting its use and ensuring consistency.
• Stakeholder Engagement: Regularly presenting work and insights to senior leadership and other stakeholders to gain buy-in and align on product direction.
• Feedback Culture: A willingness to both give and receive constructive feedback to continuously improve designs and processes.

📝 Enhancement Note: The company's brand values are clearly articulated and seem to foster a culture of high performance, collaboration, and a shared mission. For a remote role, actively embodying these values through communication and proactive engagement is critical.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Workflows: The primary challenge will be simplifying and optimizing intricate clinical workflows within the provider application (EMR), ensuring it's intuitive and efficient for busy healthcare professionals.
• Balancing Innovation with Usability: Introducing AI-driven features and next-generation interfaces while maintaining a high standard of usability and accessibility for a critical professional tool.
• Remote Collaboration & Alignment: Ensuring seamless communication and alignment across a distributed team and with various stakeholders to achieve design goals effectively.
• Data Integration & Interpretation: Effectively leveraging user research and analytics data, especially concerning AI performance and clinical outcomes, to drive design decisions.
• Pace of a High-Growth Environment: Adapting to evolving priorities and a fast-paced development cycle common in high-growth organizations.

Learning & Development Opportunities:

• Deep Dive into Healthcare Tech: Gaining specialized knowledge in the healthcare technology sector, focusing on longevity, clinical operations, and EMR systems.
• AI Design Specialization: Becoming an expert in designing for AI-powered features and recommendation systems within a professional context.
• Strategic Product Influence: Developing skills in influencing product strategy and roadmap through strong design advocacy and data-backed insights.
• Mentorship & Leadership: Opportunity to be mentored by senior design leadership and potentially mentor junior designers as the team grows.
• Industry Conferences & Training: Access to resources for continuous learning in design, AI, and healthcare technology.

📝 Enhancement Note: The challenges are typical for senior roles in innovative tech companies, particularly in regulated industries like healthcare. The growth opportunities align well with advancing expertise in a niche but growing field.

💡 Interview Preparation

Strategy Questions:

• Design Process & AI: "Walk me through a complex product you designed that involved AI or recommendation engines. What were the key challenges, how did you approach them, and what was the outcome?" Focus on your iterative process, data utilization, and how you translated user needs into functional AI features.
• Clinical Experience Design: "Describe your experience designing for professional users, especially in healthcare. What are the critical differences compared to consumer product design, and how do you ensure a tool is both powerful and easy to use?" Highlight your understanding of professional workflows, efficiency, and accuracy.
• Problem Solving: "Imagine we need to design a new feature to help our doctors identify potential patient risks based on their EMR data. How would you approach this problem from a design perspective, considering AI capabilities and user trust?" Emphasize your structured approach, user research methodology, and how you'd involve stakeholders.

Company & Culture Questions:

• Mission Alignment: "Why are you interested in Hone Health and our mission to transform healthcare and enhance longevity? How does this role align with your career goals?" Connect your passion for improving health outcomes with your design expertise.
• Remote Work Philosophy: "How do you stay productive and collaborative in a remote-first environment? What strategies do you employ to ensure effective communication and team cohesion?" Share specific examples of how you manage your remote work setup and engage with teams.
• Values in Practice: "Can you give an example of how you've embodied one of Hone's brand values (e.g., 'Turn Obstacles Into Opportunity,' 'Collaborate Generously') in a previous role?" Be ready to provide specific anecdotes.

Portfolio Presentation Strategy:

• Context is Key: Begin each case study by clearly defining the problem, the target user (specifically providers), and the business objectives.
• Show, Don't Just Tell: Use visuals of your design process – sketches, wireframes, user flows, prototypes, and final UI screens. Explain why you made each decision.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs. If exact metrics are unavailable, discuss how you would measure success or the anticipated impact.
• Highlight AI & Clinical Relevance: Explicitly call out how your portfolio pieces demonstrate your ability to design for AI and/or clinical applications.
• Engage Your Audience: Make it a conversation. Be prepared to answer questions thoughtfully and demonstrate your passion for design and problem-solving.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio and your ability to articulate complex design decisions, especially concerning AI and healthcare. Be prepared to talk about your process, your impact, and how you collaborate.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the Greenhouse portal via the provided link.
• Portfolio Preparation: Ensure your portfolio is up-to-date, showcases your best work relevant to AI and clinical experience design, and includes detailed case studies with clear problem statements, your process, and measurable outcomes.
• Resume Optimization: Tailor your resume to highlight your 8+ years of experience in consumer product design, specific experience with AI tools, and any healthcare-related design projects. Use keywords from the job description.
• Practice Your Pitch: Rehearse presenting your portfolio, focusing on storytelling, clear articulation of your design process, and demonstrating your impact. Prepare to discuss your approach to remote collaboration and the company's values.
• Company Research: Thoroughly research Hone Health's mission, values, and products. Understand their approach to longevity and healthcare transformation. Be prepared to discuss how your skills and experience can contribute to their specific goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---