Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: MX

Location: Lehi, UT

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: October 3, 2025

Experience Level: 12+ Years

🚀 Role Summary

• Drive the strategic direction and execution of user-centered design for MX's mobile financial banking experiences, embodying a founder's mindset.

• Elevate design standards and champion the MX product design vision, setting benchmarks for design excellence and inspiring a team of designers.

• Lead and mentor junior designers, fostering their growth in core competencies and ensuring consistent application of usability, accessibility, and visual design principles.

• Manage complex, cross-functional product design initiatives from conception through to delivery, ensuring solutions are validated through research, data, and empathy.

• Act as a key stakeholder representative, presenting design strategy and product vision to clients and executives, and translating abstract requirements into actionable design strategies.

📝 Enhancement Note: This role is a senior individual contributor position with significant leadership and mentoring responsibilities, focusing on strategic impact rather than direct people management. The emphasis on "founder's mindset" suggests a need for proactive problem-solving, innovation, and a strong sense of ownership over product outcomes.

📈 Primary Responsibilities

• Champion the MX product design vision by setting the benchmark for design excellence and upholding high standards for usability, accessibility, and visual design across the mobile product.

• Advance and scale the MX design system in collaboration with design partners, ensuring consistency and efficiency in design execution.

• Mentor and coach junior designers, providing guidance on core competencies, strategic thinking, and technical design skills to elevate team capabilities.

• Lead product design direction for multiple complex initiatives concurrently, taking ownership of timelines, deliverables, and cross-functional communication.

• Partner with research and product leadership to frame problem spaces, validate design strategies through user-centered approaches, and ensure solutions are evidence-based and outcome-driven.

• Collaborate effectively with sales, product, and engineering leads to shape product roadmaps and translate abstract business or client requirements into actionable design strategies.

• Lead workshops and strategic sessions to clarify requirements, co-create solutions, and advocate for design thinking to resolve ambiguity and build consensus.

• Present design strategy and product vision compellingly to clients and executives, synthesizing feedback into actionable recommendations while prioritizing user value and business objectives.

📝 Enhancement Note: The responsibilities clearly indicate a need for strong leadership in design strategy, system thinking, and cross-functional influence. The role requires not just execution but also the ability to shape product direction and mentor a design team, aligning with a "Staff" level designation.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected for this level of experience.

Experience: 12+ years of progressive experience in product design, with a significant portion at the staff or managerial level, demonstrating a proven track record in shaping product vision and driving cross-functional outcomes.

Required Skills:

• Product Design Mastery: Deep expertise in end-to-end product design, from conceptualization to detailed execution across multiple platforms.

• Design Strategy & Vision: Proven ability to define and articulate product vision, design strategy, and long-term roadmaps.

• User-Centered Design: Strong foundation in user research methodologies, data analysis, and customer insights to inform design decisions.

• Mentorship & Coaching: Demonstrated experience in mentoring and developing junior designers, enhancing their core competencies and strategic thinking.

• Cross-Functional Collaboration: Exceptional ability to collaborate with product management, engineering, sales, and research teams to achieve alignment and drive impact.

• Workshop Facilitation: Skilled in leading workshops and strategic sessions to drive clarity, co-create solutions, and build consensus.

• Executive Communication & Storytelling: Superior communication, presentation, and storytelling skills, with the ability to influence and inspire stakeholders at all levels, including C-suite executives.

• Usability & Accessibility Expertise: In-depth understanding of usability principles, accessibility standards (e.g., WCAG), and interaction design across various platforms.

• Portfolio of Impact: A strong portfolio showcasing design case studies that demonstrate measurable impact and strategic contributions, not just execution, across cross-platform experiences.

Preferred Skills:

• Experience with design systems, including their advancement and scaling.

• Familiarity with the FinTech industry or complex data-driven applications.

• Experience in shaping product strategy for mobile-first financial banking experiences.

• Understanding of agile development methodologies and their impact on design workflows.

📝 Enhancement Note: The emphasis on "impact, not just execution" in the portfolio requirement is critical. Candidates should prepare to showcase how their design decisions led to tangible business results, improved user engagement, or solved complex problems.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Impact-Focused Case Studies: Showcase 3-5 significant projects that demonstrate your ability to define problems, strategize solutions, lead design efforts, and achieve measurable outcomes. Focus on the "why" and "how" behind your design decisions and their resulting impact.

• Strategic Problem-Solving: Clearly articulate the complex problems you addressed, the strategic approach taken, and how your design thinking contributed to resolving ambiguity and driving business objectives.

• Cross-Platform Design: Include examples of designing for diverse platforms and user contexts, demonstrating adaptability and a holistic understanding of the user journey.

• Design System Contribution: If applicable, highlight contributions to or experience with advancing and scaling design systems, emphasizing how this improved efficiency, consistency, and overall design quality.

• Mentorship & Leadership Examples: Provide evidence of your experience mentoring junior designers or leading design initiatives, showcasing your ability to elevate team capabilities and foster a culture of design excellence.

Process Documentation:

• User Research & Validation: Detail how you incorporate user research, data analysis, and customer insights into your design process to validate hypotheses and ensure user-centered solutions.

• Cross-Functional Workflow: Illustrate your process for collaborating with product managers, engineers, and other stakeholders, including workshop facilitation and consensus-building techniques.

• Design System Development & Application: Document your approach to contributing to or developing design systems, including how you ensure adoption and consistency.

• Measuring Design Impact: Demonstrate how you track and measure the effectiveness of your designs, linking them to key performance indicators (KPIs) such as user engagement, conversion rates, or task completion success.

📝 Enhancement Note: The portfolio should not just be a collection of pretty screens. It needs to tell a story of strategic thinking, user advocacy, and measurable business impact. Candidates should be prepared to discuss their process in detail and defend their design decisions with data and user insights.

💵 Compensation & Benefits

Salary Range: For a Staff Product Designer with 12+ years of experience in Lehi, UT, the estimated salary range is between $170,000 and $230,000 annually. This estimate is based on industry benchmarks for senior-level design roles in the Salt Lake City metropolitan area, considering the high cost of living and competitive tech market.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance.

• Financial Well-being: 401(k) plan with company match, stock options, and potential for bonuses.

• Work-Life Integration: Paid time off (PTO), holidays, and flexible work arrangements.

• Onsite Perks (Lehi Office): Company-paid meals, massage therapists, sports simulator, fully equipped gym, mother’s lounge, and meditation room.

• Professional Development: Opportunities for continued learning, conferences, and skill enhancement.

• Company-Paid Meals: Onsite at the Lehi office, contributing to a high-quality work environment.

Working Hours:

The standard working hours are approximately 40 hours per week. While the role is based in Lehi, UT, MX offers flexibility for both in-office and remote work, encouraging team members to collaborate in person when it best supports project needs and strategic initiatives.

📝 Enhancement Note: The salary range is an estimate for a Staff Product Designer role in Lehi, UT. Actual compensation will depend on the candidate's specific experience, skills, and the company's compensation structure. The provided onsite perks in Lehi are a significant value-add to the overall compensation package.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech / Financial Technology. MX operates in the rapidly evolving financial technology sector, providing data aggregation, MXconnect, and insights to help financial institutions and consumers manage their financial data more effectively. This industry demands innovation, security, and a deep understanding of user behavior related to financial management.

Company Size: MX is a growing company, indicated by its need for a Staff Product Designer with extensive experience. While the exact number isn't provided, it's likely a mid-to-large size tech company that has achieved significant traction and is scaling its product and design teams.

Founded: Founded in 2010, MX has a history of innovation and growth in the FinTech space. This established presence suggests a company that has navigated market challenges and is poised for continued expansion, offering stability and opportunities for long-term career development.

Team Structure:

• Design Team: The Staff Product Designer will be part of a product design team, likely working alongside other designers, researchers, and design leads. They will mentor junior designers and collaborate closely with product managers and engineering leads.

• Reporting Structure: The role likely reports to a Director or VP of Product Design/UX, with direct interaction and leadership expected across multiple product initiatives and cross-functional teams.

• Cross-Functional Collaboration: A core aspect of this role is extensive collaboration with Product Management, Engineering, Sales, and Research departments to shape product roadmaps, translate requirements, and drive user-centered solutions.

Methodology:

• User-Centricity: A strong emphasis on user needs, validated through research and data, forms the foundation of MX's design methodology.

• Data-Driven Decisions: Design choices are expected to be grounded in data, customer insights, and evidence to ensure strategic impact and measurable outcomes.

• Agile & Iterative Design: While not explicitly stated, modern tech companies like MX typically operate with agile development cycles, requiring iterative design processes and close collaboration with engineering.

• Design Thinking & Innovation: The culture encourages a founder's mindset, promoting bold design thinking, innovation, and proactive problem-solving.

Company Website: mx.com

📝 Enhancement Note: MX's focus on financial data and user experience in FinTech implies a need for designers who can handle complex data visualization, secure user interactions, and build trust with users managing sensitive financial information.

📈 Career & Growth Analysis

Operations Career Level: This is a Staff Product Designer role, positioning it at a senior individual contributor level. It signifies a designer who operates with significant autonomy and influence, capable of leading complex projects, defining strategic design direction, and mentoring other designers. This level typically requires a deep understanding of product strategy, user behavior, and the ability to drive significant business impact through design. It's a path for experienced designers who want to remain hands-on with design while taking on leadership responsibilities without necessarily moving into direct people management.

Reporting Structure: The Staff Product Designer will likely report to a Director or VP of Product Design or UX. They will work closely with Product Managers, Engineering Leads, and potentially collaborate directly with executive leadership, including VPs and C-suite, on strategic product initiatives. This structure provides visibility and the opportunity to influence product direction at a high level.

Operations Impact: The impact of this role is substantial. By defining the future of mobile financial banking experiences, the Staff Product Designer directly influences user acquisition, engagement, retention, and overall customer satisfaction. Their work will shape how millions of users interact with their finances, driving key business metrics for MX and its clients. The ability to translate complex financial data into intuitive and actionable user experiences is critical to MX's success as a FinTech leader.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Principal Product Designer or Lead Designer role, taking on even larger strategic initiatives or leading specific product domains.

• Specialization: Opportunity to deepen expertise in specific areas of FinTech design, such as data visualization, personal finance management tools, or mobile banking interfaces.

• Strategic Influence: Continued opportunities to shape product strategy, influence roadmaps, and advise executive leadership on user experience and design best practices.

• Team Development: Further develop mentorship skills and contribute to building a world-class design team at MX.

• Industry Recognition: Contribute to award-winning products and potentially represent MX at industry conferences or through thought leadership.

📝 Enhancement Note: The "Staff" designation is crucial. It signifies a role that requires not just exceptional design skills but also strategic thinking, leadership in influencing others, and the ability to operate with high autonomy and impact. Career growth here is less about climbing a management ladder and more about deepening expertise and increasing strategic influence.

🌐 Work Environment

Office Type: MX offers a hybrid work environment, with an emphasis on leveraging their Lehi, Utah office for collaboration and strategic initiatives. This suggests a modern, well-equipped office space designed to foster teamwork and innovation.

Office Location(s): The primary location mentioned is Lehi, Utah. MX also has offices in other locations, but this specific role is based in Lehi, with flexibility for remote work. The Lehi office is highlighted for its extensive onsite amenities.

Workspace Context:

• Collaborative Hub: The Lehi office serves as a hub for in-person collaboration, ideal for kicking off key projects, conducting strategic planning sessions, and fostering cross-functional team connections.

• State-of-the-Art Amenities: The office is equipped with numerous onsite perks designed to enhance employee well-being and productivity, including company-paid meals, massage therapists, a sports simulator, gym, mother's lounge, and meditation room.

• Tech-Enabled Environment: As a tech company, MX likely provides its designers with robust tools and technology, supporting both in-office and remote work setups, facilitating seamless collaboration regardless of location.

• Team Interaction: The hybrid model encourages intentional in-office time for meaningful interactions, team building, and strategic alignment, balancing the benefits of remote flexibility with the value of in-person connection.

Work Schedule: The role is full-time, with an expected 40-hour work week. The hybrid arrangement allows for flexibility in structuring the work schedule, enabling designers to optimize their time for focused deep work, collaborative sessions, and personal well-being, while ensuring responsiveness and availability for team needs.

📝 Enhancement Note: The description of the Lehi office highlights a significant investment in employee experience and well-being. This, combined with the hybrid flexibility, suggests a company culture that values both high performance and a supportive work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely conduct an initial screening to assess general fit, experience, and alignment with the role's core requirements.

• Hiring Manager Interview: An interview with the hiring manager (likely a Director/VP of Design) to delve deeper into your experience, strategic thinking, and approach to design leadership and mentorship.

• Portfolio Presentation & Design Challenge: This is a critical stage. You will be asked to present a detailed case study from your portfolio, showcasing your process, strategic thinking, and impact. A design challenge or exercise may also be assigned, requiring you to apply your skills to a relevant problem.

• Cross-Functional Interviews: Interviews with key stakeholders from Product Management, Engineering, and potentially Sales, to assess collaboration skills, communication style, and ability to integrate design into the broader product development lifecycle.

• Team Fit/Cultural Interview: An opportunity to meet with other designers or team members to ensure cultural alignment and assess how you would contribute to the team's dynamic.

Portfolio Review Tips:

• Focus on Impact: Select case studies that clearly demonstrate the business value and user impact of your design work. Quantify results wherever possible (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

• Tell a Story: Structure your case studies as narratives. Explain the problem, your role, your process (research, ideation, iteration, validation), the solutions you designed, and the outcomes achieved.

• Showcase Strategic Thinking: Highlight how you translated business goals and user needs into strategic design decisions. Emphasize your problem-framing abilities and how you navigated complex challenges.

• Demonstrate Mentorship: If possible, include examples of how you've mentored or coached junior designers, or led design initiatives that elevated team capabilities.

• Be Prepared for Deep Dives: Expect interviewers to ask probing questions about your process, decisions, and trade-offs. Be ready to articulate your rationale clearly and confidently.

• Tailor to MX: Research MX's products and mission. If possible, subtly tailor your presentation to align with their focus on financial technology and user data management.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement, target users, and business goals.

• Emphasize Process: Even if time is limited, outline your thought process. Show how you would approach the problem, what research you’d conduct, and what design principles you’d apply.

• Prioritize & Justify: Clearly state your priorities and justify your design decisions, especially if you need to make assumptions.

• Communicate Effectively: Present your solution clearly and concisely, highlighting key features and their rationale. Be ready to defend your choices and incorporate feedback.

📝 Enhancement Note: The interview process for a Staff-level role will be rigorous, focusing heavily on strategic thinking, leadership, and the ability to influence. The portfolio presentation is likely the most crucial component, serving as the primary evidence of your capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), and InVision for creating high-fidelity designs, interactive prototypes, and user flows.

• Design Systems Tools: Experience with tools or platforms used for managing and scaling design systems (e.g., Zeroheight, Storybook integration with design tools), ensuring consistency and efficiency across products.

• Collaboration Platforms: Familiarity with tools like Slack, Microsoft Teams, or Zoom for daily communication and team interaction.

• Project Management Tools: Experience with tools like Jira, Asana, Trello, or Monday.com for managing project timelines, tasks, and cross-functional workflows.

Analytics & Reporting:

• User Analytics Platforms: Exposure to tools like Google Analytics, Mixpanel, Amplitude, or Pendo to understand user behavior, track feature adoption, and measure design impact.

• Data Visualization Tools: While not directly a design tool, an understanding of how data is presented in tools like Tableau or Looker can be beneficial for designing effective dashboards and reports.

CRM & Automation:

• CRM Systems: While not a primary design tool, understanding how CRM data (e.g., Salesforce) might inform user segmentation or product strategy can be valuable.

• Workflow Automation: Awareness of how design handoff impacts engineering workflows and potential automation in design systems.

📝 Enhancement Note: While the prompt is for a Product Designer, the context of "Revenue Operations" in the developer's instructions suggests a need to consider how design tools and processes integrate with broader GTM operations. Designers should be prepared to discuss how their work supports sales enablement, product adoption, and revenue generation through exceptional user experiences.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions, ensuring that products are intuitive, accessible, and valuable.

• Innovation & Boldness: Encouraging a "founder's mindset" that drives creative problem-solving, embraces challenges, and pushes the boundaries of what's possible in financial technology.

• Collaboration & Teamwork: Fostering an environment where cross-functional teams work together seamlessly, sharing knowledge, building consensus, and achieving common goals.

• Data-Driven Excellence: Utilizing data, research, and evidence to inform design choices, measure impact, and continuously improve product experiences.

• Integrity & Trust: Upholding the highest standards in design and communication, especially crucial in the FinTech industry where trust is paramount for users managing sensitive financial data.

Collaboration Style:

• Proactive & Inclusive: Actively seeking input from and providing constructive feedback to product managers, engineers, researchers, and other stakeholders to ensure alignment and holistic product development.

• Workshop-Oriented: Utilizing workshops and facilitated sessions as key methods for clarifying requirements, co-creating solutions, and building shared understanding across diverse teams.

• Transparent & Communicative: Maintaining open lines of communication regarding design progress, challenges, and rationale, ensuring all stakeholders are kept informed and engaged.

• Design Advocacy: Championing the value of user experience and design thinking within the broader organization, educating others on its impact on business outcomes.

📝 Enhancement Note: The emphasis on a "founder's mindset" and "bold design thinking" suggests a culture that rewards initiative, risk-taking within reason, and a proactive approach to solving problems. This is a culture for individuals who are not afraid to challenge the status quo and drive meaningful change.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with User Needs: Ensuring that bold design thinking and new feature development don't compromise usability or alienate existing users, particularly in a sensitive domain like finance.

• Leading Without Direct Authority: Mentoring and influencing a team of designers and collaborating effectively with peers and stakeholders across different disciplines, where direct managerial authority may not exist.

• Navigating Complex Data & Requirements: Translating intricate financial data, regulatory requirements, and diverse client needs into elegant, user-friendly experiences.

• Maintaining Design System Scalability: Continuously evolving and championing the design system to keep pace with product growth and new feature development, ensuring consistency and efficiency.

• Adapting to Market Shifts: Staying ahead of rapid changes in the FinTech landscape, consumer expectations, and emerging design technologies to ensure MX’s products remain competitive and relevant.

Learning & Development Opportunities:

• Advanced Design Strategy: Deepen expertise in strategic product thinking, roadmap influence, and high-level design leadership.

• FinTech Specialization: Gain in-depth knowledge of financial technology, user behavior in financial contexts, and industry-specific design challenges.

• Executive Communication Coaching: Hone skills in presenting complex ideas to C-suite executives and influencing strategic business decisions.

• Design System Leadership: Take on more responsibility in the governance, evolution, and implementation of MX's design system.

• Cross-Disciplinary Learning: Expand understanding of product management, engineering processes, and business operations within the FinTech sector.

📝 Enhancement Note: The challenges presented are typical for senior design roles in fast-paced tech environments. Success will depend on strong problem-solving skills, adaptability, and a proactive approach to continuous learning and development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define the product vision for a complex feature or product. What was your process, and what was the outcome?" (Focus on strategic thinking, problem framing, and measurable impact.)

• "How do you approach mentoring junior designers to elevate their strategic and technical skills? Provide a specific example." (Highlight your coaching methodology and ability to foster growth.)

• "Walk us through a challenging cross-functional project where you had to build consensus among diverse stakeholders (e.g., Product, Engineering, Sales). How did you facilitate alignment and drive the project forward?" (Emphasize collaboration, communication, and influencing skills.)

Company & Culture Questions:

• "What excites you about MX and our mission in the FinTech space?" (Research MX's mission, values, and recent news.)

• "Our culture emphasizes a 'founder's mindset.' How do you embody this in your design work?" (Prepare examples of initiative, ownership, and proactive problem-solving.)

• "How do you ensure design excellence and consistency across a team, especially in a hybrid work environment?" (Discuss your approach to quality assurance, design systems, and team collaboration.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the project's business goals and user challenge. Then, dive into your specific role, process, key decisions, and finally, the measurable outcomes.

• Focus on the "Why": For every design decision, be prepared to explain your rationale, backed by research, data, or user insights. Articulate the trade-offs you considered.

• Highlight Strategic Contributions: Emphasize your role in defining the problem, shaping the strategy, and influencing the product direction, not just executing pixel-perfect screens.

• Showcase Mentorship Elements: If applicable, weave in examples of how you guided or influenced other designers, or how your work set a higher bar for the team.

• Be Concise and Engaging: Practice your presentation to fit within the allotted time, keeping your audience engaged with compelling visuals and a clear narrative.

• Prepare for Q&A: Anticipate questions about your process, decisions, challenges, and how you would handle similar situations at MX.

📝 Enhancement Note: For a Staff-level position, interviewers will be looking for strategic thinking, leadership potential, and the ability to operate with a high degree of autonomy and impact. Your preparation should reflect this elevated level of expectation.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the provided link on the MX Workday careers portal.

• Portfolio Customization: Select 3-5 of your most impactful design case studies that best demonstrate your strategic thinking, leadership, and ability to drive measurable outcomes in complex product environments, particularly those relevant to FinTech or data-driven applications.

• Resume Optimization: Tailor your resume to highlight your 12+ years of experience, focusing on achievements in product vision, design strategy, cross-functional leadership, and mentorship. Use keywords from the job description such as "Staff Product Designer," "user-centered design," "design strategy," "mentoring," and "cross-functional collaboration."

• Interview Preparation: Practice articulating your design process, strategic rationale, and project outcomes clearly and concisely. Prepare specific examples for behavioral questions related to leadership, collaboration, and problem-solving. Rehearse your portfolio presentation.

• Company Research: Thoroughly research MX, its mission, products, and values. Understand their position in the FinTech market and identify how your skills and experience align with their goals and culture. Prepare thoughtful questions to ask the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.