Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer
Company: Iru
Location: Miami, Florida, United States
Job Type: Full-Time
Category: Product Design / GTM Operations Enablement
Date Posted: 2025-12-08
Experience Level: 7+ Years
Remote Status: Hybrid (Remote OK)

🚀 Role Summary

• Lead end-to-end design of complex features, ensuring exceptional user experiences and setting high standards for user-centered design across product teams.
• Drive innovation through creative problem-solving and the delivery of beautiful, intuitive, and impactful user interfaces and interactions.
• Foster a collaborative design culture by mentoring other designers, contributing to process iteration, and upholding a meticulous standard for quality and consistency.
• Act as a key liaison between design, product management, and engineering, translating user needs and business goals into actionable design solutions.
• Champion the evolution of the design system and best practices, ensuring seamless integration of UI components and micro-interactions.

📝 Enhancement Note: While this role is for a Product Designer, its emphasis on cross-functional collaboration, user journey mapping, and ensuring seamless user experiences directly supports Go-To-Market (GTM) operations and revenue enablement. A Staff Product Designer in a company like Iru, which offers an AI-powered security and IT platform, will significantly influence how sales, marketing, and customer success teams interact with and leverage the product, impacting overall GTM efficiency and effectiveness.

📈 Primary Responsibilities

• Spearhead the creation of comprehensive design deliverables, including detailed user journey flows, functional wireframes, polished visual designs, and precise implementation specifications.
• Integrate user research insights (e.g., usability studies, surveys, interviews) and product usage analytics to inform and validate design decisions, ensuring data-driven outcomes.
• Take full ownership of feature development lifecycles, advocating for superior user experiences and establishing benchmarks for user-centric design practices within cross-functional teams.
• Cultivate strong collaborative partnerships with product managers, engineers, and fellow designers to iteratively refine and validate UX solutions, ensuring alignment with overarching product strategies and business objectives.
• Proactively identify and map user needs, pain points, and customer journeys to architect elegant and impactful solutions that address critical user requirements.
• Uphold an exceptionally high standard for usability, aesthetic quality, and design consistency by rigorously applying User-Centered Design (UCD) principles and maintaining strict adherence to the established design system.
• Provide guidance and mentorship to junior and peer designers, offering constructive feedback during design critiques and collaborative project work to elevate collective capabilities.
• Pay meticulous attention to detail, ensuring that every micro-interaction, UI element, and overall user flow contributes to a delightful and cohesive user experience.
• Contribute significantly to shaping the design team's culture by actively sharing best practices, participating in process improvement initiatives, and setting benchmarks for collaborative excellence and design quality.
• Engage in hands-on design execution, from conceptualizing intricate micro-interactions to developing robust UI components, while also contributing to the strategic evolution and expansion of the design system.
• Forge robust relationships across various teams and with leadership to ensure broad alignment, drive consensus, and effectively influence project and product outcomes.
• Navigate ambiguity and dynamic project environments with resilience and confidence, embracing complex challenges and driving clarity through collaborative exploration and iterative design processes.
• Push creative and technical boundaries by proposing and developing innovative, thoughtful solutions that enhance the user experience and directly support critical company priorities.
• Actively seek out and provide candid, constructive feedback to all team members, fostering a continuous improvement loop to elevate collective impact and individual growth.

📝 Enhancement Note: The responsibilities highlight a senior-level role focused on strategic design leadership, cross-functional influence, and hands-on execution. The emphasis on user journey mapping, data-informed decisions, and setting standards for design quality is crucial for enhancing GTM processes by ensuring the product's usability and adoption, which directly impacts sales cycles and customer success metrics.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Design, Human-Computer Interaction (HCI), Psychology, or a related field is often implied by the experience level and focus on user-centric design.

Experience: 7+ years of progressive experience in product design, with a demonstrable history of successfully delivering user-centric solutions in complex environments.

Required Skills:

• Proven ability to lead the creation of high-quality design deliverables, including user journey flows, wireframes, visual designs, and detailed specifications for behaviors and implementation.
• Extensive proficiency in Figma and other leading UX/UI design tools, with a deep understanding of their application in creating and maintaining robust, component-based design systems.
• A strong track record of successful cross-functional collaboration with product managers, engineers, and other designers, resulting in the delivery of impactful and user-validated solutions.
• Demonstrated ability to align design strategies and decisions with broader product roadmaps, business objectives, and technical constraints, effectively advocating for user needs.
• Exceptional verbal and written communication skills, with a proven capacity to articulate complex design decisions clearly, lead design discussions, and influence stakeholders at all levels.
• Experience providing mentorship to other designers, including leading design efforts, fostering a collaborative environment, and actively contributing to the elevation of team capabilities and design standards.
• A meticulous eye for detail, with an unwavering commitment to ensuring consistency, usability, and visual beauty across every interaction and interface.
• A strong passion for tackling challenging problems and a proven ability to deliver elegant, delightful, and impactful user experiences that resonate with target audiences.

Preferred Skills:

• Prior experience designing for B2B SaaS platforms, with a focus on simplifying and optimizing complex customer journeys and enterprise workflows.
• Solid understanding of core UX design principles, accessibility standards (e.g., WCAG), and usability best practices, particularly as they apply to enterprise-level applications.
• Familiarity with agile development methodologies and experience working within iterative design and development environments, demonstrating adaptability and speed.
• Working knowledge of Apple’s Human Interface Guidelines and other relevant platform-specific design standards.

📝 Enhancement Note: The explicit mention of Figma, design systems, and cross-functional collaboration with PMs and Engineers are critical for operations roles, as these are foundational to building and maintaining efficient GTM tools and workflows. The emphasis on B2B SaaS and complex customer journeys is particularly relevant for optimizing the sales and customer success tech stack.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A compelling portfolio showcasing a minimum of 7 years of design experience, with a clear emphasis on your end-to-end design process, design thinking methodology, and demonstrated success in solving complex user problems.
• Detailed case studies that illustrate your ability to translate user needs and business objectives into tangible, impactful design solutions, highlighting your ownership and contribution.
• Evidence of your experience working with and contributing to component-based design systems, demonstrating an understanding of scalability, consistency, and efficiency in design.
• Examples of how you have leveraged user research insights and product usage metrics to drive design decisions and iterate on solutions, showcasing a data-informed approach.
• Visual representations of user journey maps, wireframes, and high-fidelity mockups that effectively communicate your design solutions and their intended user flows.

Process Documentation:

• Examples of how you have documented design specifications and behaviors for engineering implementation, ensuring clarity and accuracy in the handoff process.
• Case studies that demonstrate your ability to define and refine user needs and customer journeys, showcasing your strategic approach to mapping complex user experiences.
• Any contributions or examples of improving design processes, workflow efficiency, or collaboration methods within a design team or cross-functional setting.

📝 Enhancement Note: For a role of this seniority, a robust portfolio is paramount. It should not just showcase final designs but the entire process, including problem definition, research, ideation, iteration, and validation. For operations-focused evaluation, look for how the designer has improved efficiency, adoption, or user satisfaction through their work, as this directly translates to how they might optimize GTM tools or processes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Staff Product Designers in major US tech hubs like Miami, with 7+ years of experience and a strong portfolio in B2B SaaS, a competitive annual salary range is estimated to be between $160,000 and $220,000 USD. This range can vary based on the candidate's specific experience, demonstrated impact, and negotiation.

Benefits:

• Competitive salary commensurate with experience and impact.
• Comprehensive health, dental, and vision coverage for both the employee and dependents at 100% company-paid.
• 401(K) retirement savings plan with a generous 4% company match, supporting long-term financial well-being.
• 20 days of Paid Time Off (PTO) annually, encouraging work-life balance and rejuvenation.
• Flexibility to work remotely from anywhere within the country for up to 30 days per year, offering significant work arrangement autonomy.
• Iru Wellness Week (first week in July), dedicated to employee well-being and professional development.
• Equity options for full-time employees, providing a stake in the company's growth and success.
• Daily lunch stipend ($25/day) provided Monday through Friday, supporting daily sustenance and convenience.
• Generous paid leave for new parents, offering up to 16 weeks of paid leave to support family bonding.
• Paid Family and Medical Leave, covering essential life events with financial and job security.
• Modern Health mental health benefits for employees and dependents, promoting holistic well-being.
• Fertility benefits, providing support for family planning needs.
• Access to Working Advantage employee discounts for various services and entertainment.
• Onsite fitness center and free parking available for employees working from the Miami office.
• Exciting opportunities for career growth and advancement within a rapidly expanding company.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. While the role offers flexibility and remote work options, a commitment to project deadlines and collaborative needs is essential.

📝 Enhancement Note: The provided salary range is an estimate. Actual compensation will be determined by specific qualifications, experience, and market conditions. The extensive benefits package, particularly the flexibility to work remotely and the focus on employee well-being, is attractive for operations professionals who often value autonomy and a supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically AI-powered Security & IT Platforms. Iru operates in a high-growth, innovative sector focused on enabling fast-growing companies to secure their users, applications, and devices. This B2B SaaS environment is characterized by rapid technological advancement and a strong emphasis on product-led growth.

Company Size: Iru is a rapidly growing startup, indicated by its recent $100 million funding round and valuation of $850 million. It is likely transitioning from a small, agile team to a more structured organization while striving to maintain its innovative spirit.

Founded: Founded in an era of AI-driven solutions, Iru is a relatively new company, evidenced by its significant growth trajectory and recent funding. This suggests a dynamic, forward-thinking culture focused on innovation and market disruption.

Team Structure:

• The Product Design team likely consists of designers with various specializations (UX, UI, Visual Design, Research) working collaboratively. As a Staff Designer, you would be expected to operate with a high degree of autonomy and potentially lead aspects of the team's work.
• The broader organization is structured to support aggressive growth, with close alignment between Product, Engineering, Sales, and Marketing teams. Operations roles within such a company often require close collaboration with all these departments.
• Cross-functional collaboration is a cornerstone, with designers working hand-in-hand with Product Managers and Engineers to bring features to life, ensuring that GTM strategies are supported by intuitive product experiences.

Methodology:

• Data Analysis & Insights: A strong emphasis on leveraging user research and product usage metrics to inform design decisions, ensuring that product development is user-validated and data-driven.
• Workflow Planning & Optimization: Focus on mapping complex user journeys and optimizing workflows to create seamless and efficient user experiences, a core tenet of operations.
• Automation & Efficiency: Given the AI-powered nature of the product, there's an implicit focus on leveraging technology to automate processes and drive efficiency, both within the product and in the company's operations.

Company Website: https://www.iru.org/ (assuming this is the correct domain based on the AI data)

📝 Enhancement Note: Iru's focus on AI and security in the B2B SaaS space means operations roles here would likely involve optimizing processes for enterprise clients and ensuring the seamless integration of complex systems. The company's rapid growth and strong VC backing suggest a fast-paced, performance-driven environment where operational efficiency is key to scaling.

📈 Career & Growth Analysis

Operations Career Level: This Staff Product Designer role represents a senior individual contributor position within the Product Design team. At the "Staff" level, the expectation is for deep expertise, significant autonomy, and the ability to influence product strategy and team direction. For operations professionals, this translates to a role that requires strategic thinking, process ownership, and the ability to drive impactful improvements across GTM functions through product design.

Reporting Structure: The Staff Product Designer will likely report to a Design Lead, Head of Design, or potentially a Director of Product. They will work closely with Product Managers and Engineering Leads on specific product initiatives, and collaborate broadly with marketing, sales, and customer success teams to ensure product-market fit and adoption.

Operations Impact: The Staff Product Designer's work directly impacts revenue operations and GTM success by:

• Improving User Adoption & Retention: Intuitive and efficient product design leads to higher user adoption rates, reduced churn, and increased customer lifetime value.
• Streamlining Sales Cycles: A well-designed product that clearly communicates value and is easy to demonstrate can shorten sales cycles and improve conversion rates.
• Enhancing Customer Success: A user-friendly interface and clear workflows empower customers to utilize the platform effectively, reducing support load and increasing customer satisfaction.
• Enabling Marketing Efforts: A product that is easy to understand and showcase visually supports marketing campaigns and content creation.

Growth Opportunities:

• Leadership & Mentorship: Opportunity to mentor junior designers, lead design initiatives, and potentially shape the future design team's structure and processes.
• Strategic Influence: Influence product strategy and roadmap decisions, contributing at a higher level than a standard individual contributor.
• Specialization: Deepen expertise in AI-powered security and IT platforms, becoming a subject matter expert in a high-demand field.
• Career Progression: Potential to move into management roles (e.g., Design Manager, Director of Design) or Principal/Distinguished Designer roles, focusing on technical leadership and innovation.

📝 Enhancement Note: For operations candidates, understanding how product design influences GTM is key. The Staff Designer's role is critical in ensuring the product itself becomes an enabler of sales, marketing, and customer success, rather than a bottleneck. This role offers a unique perspective on how product strategy directly supports operational efficiency and revenue growth.

🌐 Work Environment

Office Type: The company offers a hybrid work model, with the option for employees to work remotely. The Miami office likely provides a modern, collaborative workspace designed to support innovation and team interaction.

Office Location(s): The primary listed location is Miami, Florida. This suggests a central hub for in-person collaboration, team meetings, and potentially client interactions. The company also has a "Flexibility to work from anywhere for up to 30 days per year" perk.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional work suggest an environment that values open communication, shared problem-solving, and teamwork, whether in person or virtually.
• Operations Tools & Technology: Designers at Iru will have access to industry-standard design tools like Figma, along with collaboration platforms and potentially internal tools for user research and analytics. This tech stack is crucial for efficient workflow and design system management.
• Team Interaction: Opportunities for regular interaction with product managers, engineers, and other designers through stand-ups, design reviews, and project-specific meetings, fostering a cohesive and productive design process.

Work Schedule: Standard full-time hours are expected, with flexibility offered through the hybrid and remote work options. This allows operations-minded individuals to structure their day to accommodate deep work, collaborative sessions, and personal commitments effectively.

📝 Enhancement Note: The hybrid nature and remote flexibility are significant for operations roles, allowing for a balance between focused individual work (crucial for detailed process design and analysis) and collaborative sessions (essential for GTM alignment). The Miami office likely offers amenities that support productivity and employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess general fit, experience, and understanding of the role. Portfolio review might be initiated here.
• Design Challenge/Portfolio Presentation: A more in-depth session where candidates present their portfolio, walking through 1-2 key case studies. This is often followed by a design exercise or a discussion about how they would approach a specific problem relevant to Iru's product.
• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and ability to work within an agile framework.
• Leadership Interview: A final discussion with a senior leader (e.g., Head of Product, VP of Engineering, or CEO) to evaluate strategic thinking, cultural fit, and long-term potential.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: Emphasize your thought process, problem-solving approach, user research, iteration, and the rationale behind your design decisions.
• Tailor to Iru: Highlight projects that demonstrate experience with B2B SaaS, complex workflows, security/IT products, or solving enterprise-level user challenges.
• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the positive impact of your designs on user behavior, business goals, or team efficiency.
• Design System Contribution: If you have experience building or contributing to design systems, showcase this expertise, as it's key for scalability and consistency.
• Clarity and Conciseness: Present your work clearly and concisely, ensuring it's easy for interviewers to understand your role and contributions. Be prepared to discuss trade-offs and challenges.

Challenge Preparation:

• Understand Iru's Product: Thoroughly research Iru's AI-powered security and IT platform. Understand its target audience, key features, and competitive landscape.
• Anticipate Problem Types: Expect design challenges that focus on simplifying complex tasks, improving user onboarding, enhancing security workflows, or designing for data visualization/reporting.
• Structure Your Approach: Prepare to articulate your design process clearly: problem definition, research, ideation, prototyping, testing, and iteration.
• Consider Operations Alignment: Think about how your design solutions could impact sales, customer success, or IT administration workflows within a B2B context.

📝 Enhancement Note: For operations candidates, the portfolio review is a critical step. Look for how the designer articulates the "why" behind their designs and how those designs directly solved problems or improved efficiency. This transferability of problem-solving skills is key for optimizing GTM processes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool mentioned, expected for wireframing, prototyping, UI design, and collaboration. Proficiency is a minimum requirement.
• Other UX/UI Design Tools: This could include tools for user research (e.g., UserTesting, Maze), prototyping (e.g., ProtoPie, Adobe XD), and potentially animation (e.g., After Effects).
• Design Systems: Experience working within, contributing to, or even building component-based design systems is essential for maintaining consistency and efficiency across the product.

Analytics & Reporting:

• While not directly a designer's primary tool, understanding how to interpret and leverage user research insights and usage metrics is crucial. This implies familiarity with analytics platforms that track user behavior within applications.

CRM & Automation:

• While not directly used for design creation, designers at Iru will need to understand how their work integrates with and impacts the user experience within the CRM and other GTM automation tools that their customers might use or that Iru itself might leverage for sales and marketing.

📝 Enhancement Note: The emphasis on Figma and design systems is critical for operations roles looking to implement standardized workflows and scalable solutions. Designers proficient in these areas can significantly contribute to the efficiency and consistency of GTM tools and platforms by ensuring a strong, user-friendly foundation.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that every design decision is grounded in user empathy and data.
• Innovation & Excellence: A drive to push creative boundaries, explore new solutions, and maintain an exceptionally high bar for quality in design and user experience.
• Collaboration & Transparency: A belief in working closely with cross-functional partners, sharing feedback openly, and fostering a transparent environment for problem-solving.
• Impact & Ownership: A focus on delivering designs that have a tangible impact on user success and business objectives, taking full ownership of design outcomes.
• Detail-Oriented Precision: A meticulous approach to design, ensuring that every detail contributes to a polished, cohesive, and delightful user experience.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be embedded within product teams, working daily with Product Managers and Engineers to ensure design solutions are feasible, effective, and aligned with business goals.
• Constructive Feedback Culture: A strong emphasis on giving and receiving candid, constructive feedback in design critiques and project discussions to continuously improve outcomes.
• Knowledge Sharing: A willingness to share best practices, contribute to process iteration, and mentor other designers to elevate the collective impact and expertise of the design team.

📝 Enhancement Note: The values of user-centricity, collaboration, and impact are directly transferable to operations roles. Operations professionals also strive for efficiency, data-driven decisions, and cross-functional alignment to achieve business objectives. A designer who embodies these values will likely be a strong partner in optimizing GTM processes.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Simplifying and optimizing complex B2B SaaS workflows for security and IT management, ensuring usability for a diverse user base with varying technical skills.
• Balancing Innovation with Constraints: Pushing creative boundaries while adhering to technical limitations, business goals, and the established design system.
• Influencing Stakeholders: Effectively communicating design rationale and advocating for user needs to diverse stakeholders, including leadership, product, and engineering.
• Navigating Ambiguity: Thriving in a dynamic startup environment where priorities can shift and problems may not always be clearly defined, requiring adaptability and proactive problem-solving.
• Maintaining Design System Evolution: Keeping the design system up-to-date and scalable as the product and user needs evolve, ensuring consistent application across all features.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining in-depth knowledge of the AI-powered security and IT platform space, a highly specialized and in-demand field.
• Advanced Design Leadership: Developing skills in strategic product direction, team mentorship, and influencing organizational design culture.
• Industry Conferences & Workshops: Opportunities to attend relevant design and technology conferences to stay abreast of industry trends and best practices.
• Mentorship Programs: Potential for formal or informal mentorship from senior design or product leaders within Iru.

📝 Enhancement Note: The challenges listed, particularly "Designing for Complexity" and "Balancing Innovation with Constraints," are highly relevant to operations roles. Operations professionals frequently tackle complex processes and must balance desired efficiency with existing technical and business limitations. Understanding how a designer approaches these challenges offers insight into their problem-solving capabilities applicable to operations.

💡 Interview Preparation

Strategy Questions:

• Design Philosophy & Process: "Describe your design philosophy and how you approach solving complex user problems from discovery to delivery. Walk us through a recent project where you significantly impacted user experience or business metrics." (Focus on articulating your methodology, user research integration, and outcome measurement.)
• Collaboration & Influence: "How do you collaborate with product managers and engineers to ensure successful product launches? Describe a time you had to influence stakeholders with differing opinions on design direction." (Highlight your communication skills, ability to build consensus, and experience navigating cross-functional dynamics.)
• Problem-Solving & Iteration: "Imagine we want to improve the onboarding experience for new users of Iru's platform. What would be your initial steps, and how would you validate your proposed solutions?" (Demonstrate your structured approach to problem-solving, user-centricity, and data-informed decision-making.)

Company & Culture Questions:

• Understanding Iru: "What excites you about Iru's mission and product? How do you see the Staff Product Designer role contributing to our growth in the AI security space?" (Showcase your research into the company, its market, and your understanding of how design supports business objectives.)
• Team Dynamics: "How do you approach giving and receiving feedback within a design team? What are your expectations from your cross-functional partners (PMs, Engineers)?" (Assess your collaboration style and ability to foster a positive team environment.)
• Impact Measurement: "How do you define and measure the success of your design work? Can you provide an example of how you've used data to iterate on a design and improve its performance?" (Emphasize your focus on measurable outcomes and data-driven design.)

Portfolio Presentation Strategy:

• Storytelling is Key: Structure your case studies as compelling narratives that highlight the problem, your role, your process, the challenges faced, the solutions you designed, and the measurable impact.
• Focus on Impact: Clearly articulate the "so what?" of your designs. What were the results? Did you improve user satisfaction, increase conversion rates, reduce error rates, or enhance efficiency? Use data where possible.
• Demonstrate Design Thinking: Show your ability to think critically about user needs, business goals, and technical constraints. Illustrate your iterative process and how you arrived at the final solution.
• Be Prepared for Deep Dives: Expect questions about specific design decisions, trade-offs you made, and how you handled challenges. Have detailed answers ready.
• Showcase Your Mentorship: If applicable, highlight instances where you've mentored other designers or contributed to team process improvements.

📝 Enhancement Note: When evaluating a designer's interview responses, look for parallels to operational thinking: structured problem-solving, data-driven decisions, process optimization, stakeholder management, and a focus on measurable results. These are the same qualities that make a great operations professional.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the Iru careers portal via the provided Lever link.
• Prepare a tailored resume that highlights your 7+ years of experience, specific achievements in user-centric design, proficiency in Figma and design systems, and cross-functional collaboration successes. Use keywords relevant to B2B SaaS, UX/UI design, and product strategy.
• Curate your portfolio to showcase 2-3 of your strongest case studies. Prioritize projects that demonstrate your end-to-end design process, problem-solving skills, and quantifiable impact, especially any related to complex B2B workflows or SaaS products.
• Research Iru thoroughly: Understand their AI-powered security and IT platform, target market, recent funding, and company culture. Prepare thoughtful questions about their product roadmap, design challenges, and team dynamics.
• Practice your portfolio presentation: Be ready to articulate your design process, rationale, and the impact of your work clearly and concisely. Prepare to discuss how your design decisions align with business goals and user needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for operations roles. All details should be verified directly with Iru before making application decisions.