Sr. Solution Design Consultant

📍 Job Overview

Job Title: Sr. Solution Design Consultant

Company: FORTNA

Location: Remote - United States

Job Type: FULL_TIME

Category: Solution Design & Implementation Consulting (Supply Chain/Logistics Operations)

Date Posted: May 05, 2026

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the technical and functional leadership of systems assessment and implementation projects, particularly within Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

• Key responsibilities include deep data analysis, application configuration, rigorous testing, comprehensive training, and effective knowledge transfer to client teams.

• The consultant will be instrumental in supporting project planning and execution, ensuring WMS processes align with functional, technical, and operational client requirements.

• This position demands strong analytical and problem-solving capabilities, combined with excellent communication and client relationship management skills to drive successful project outcomes in complex supply chain environments.

📝 Enhancement Note: The title "Sr. Solution Design Consultant" combined with the emphasis on WMS/WCS, data analysis, configuration, testing, and client implementation strongly points towards a specialized role within supply chain technology consulting, specifically focused on the operational aspects of distribution centers and fulfillment. This is not a generic IT consulting role but one deeply embedded in the logistics and operations technology space.

📈 Primary Responsibilities

• Provide technical and functional leadership for systems assessment and implementation projects, with a primary focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

• Support the meticulous planning, organization, and kick-off phases of client projects, ensuring all operational and technical prerequisites are met.

• Conduct comprehensive data gathering, organization, and in-depth analysis of systems-related information to identify key insights and potential areas for optimization.

• Perform detailed application configuration, write and execute test scripts for all test cycles and scenarios, and deliver effective training to client teams on WMS applications.

• Lead client teams through system implementation tasks, ensuring alignment with functional and technical specifications and adherence to critical operational requirements.

• Develop high-quality documentation, analysis reports, and client deliverables, including compelling presentations that articulate complex solutions and recommendations.

• Articulate clear, concise, and professional communications, both written and oral, to client stakeholders and internal FORTNA teams, demonstrating strong presence and subject matter expertise.

• Mentor junior team members, promoting FORTNA's business principles, teamwork, cooperation, and the continuous development of their skills.

• Contribute to FORTNA's thought leadership by developing and contributing to white papers, documenting case studies, and sharing best practices in supply chain operations and technology.

• Manage 'project level' client relationships, ensuring client satisfaction and successful project delivery.

📝 Enhancement Note: The responsibilities highlight a blend of technical system expertise, project management, and client-facing consulting. The emphasis on WMS/WCS, configuration, testing, and training indicates a deep dive into the practical application and implementation of supply chain software. The "thought leadership" aspect suggests an expectation for contributing to the company's intellectual capital.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Systems Engineering, Logistics, Business, or a related field, with demonstrated strong academic performance.

Experience:

• 2 – 3 years of cumulative experience at FORTNA or a direct competitor in a Solution Design role.

Required Skills:

• WMS/WCS Expertise: Proven experience in configuring, testing, and implementing Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

• Data Analysis & Problem Solving: Strong analytical skills with the ability to implement structured problem-solving techniques to diagnose issues and devise effective solutions.

• Solution Design: Ability to translate client operational requirements into robust system solutions and functional designs.

• Project Management Support: Experience supporting project planning, organization, and execution, including managing 'project level' client relationships.

• Technical Documentation & Presentation: Proficiency in writing high-quality documentation, test scripts, and delivering compelling client presentations.

• Client Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical and operational concepts to diverse audiences.

• Financial Acumen: High-level understanding of financial analysis and experience in business case development for technology solutions.

• Facilitation & Collaboration: Strong facilitation skills and the ability to work effectively in a team environment, fostering cooperation and teamwork.

• Time Management: Excellent time management skills with the ability to effectively prioritize conflicting demands and manage multiple tasks concurrently.

• Adaptability: Willingness and ability to travel nationally and internationally as required for client engagements.

Preferred Skills:

• Experience with specific WMS/WCS platforms beyond general consulting.

• Knowledge of material handling automation equipment and robotics integration.

• Familiarity with FORTNA's proprietary algorithms and tools.

• Experience contributing to thought leadership initiatives (white papers, case studies).

📝 Enhancement Note: The experience requirements suggest a candidate who is either an internal expert from FORTNA or has comparable experience from a direct competitor, implying a high bar for specialized knowledge. The combination of technical systems knowledge (WMS/WCS) and consulting skills (analysis, communication, client management) is critical. The travel requirement for this role is significant.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• WMS/WCS Implementation Case Studies: Showcase detailed examples of WMS/WCS implementations, highlighting the scope of work, challenges faced, solutions designed, and tangible business outcomes achieved (e.g., efficiency gains, cost reduction, accuracy improvements).

• Process Optimization Documentation: Include examples of how you have analyzed, documented, and optimized existing operational workflows within distribution centers or fulfillment operations.

• Configuration & Testing Examples: Demonstrate your ability to document system configurations, develop comprehensive test scripts, and detail the results of testing cycles, including issue resolution.

• Business Case Development: Present examples of business cases you have developed for technology solutions, clearly outlining the problem, proposed solution, ROI, and implementation plan.

• Client Deliverables: Provide samples of client-facing documentation, such as project plans, status reports, analysis findings, or training materials, showcasing clarity and professionalism.

Process Documentation:

• Workflow Design & Optimization: Evidence of creating detailed process maps, identifying bottlenecks, and recommending/implementing improvements for warehouse operations.

• System Configuration & Integration: Documentation illustrating your approach to configuring WMS/WCS applications to meet specific client needs and integrating them with other systems.

• Testing Methodologies: Examples of your structured approach to developing test plans, writing test scripts, executing test cycles, and managing defect resolution.

• Training Material Development: Samples of training materials created for end-users or client teams on WMS/WCS functionalities and operational procedures.

📝 Enhancement Note: For a role like this, a portfolio is crucial. It needs to demonstrate not just theoretical knowledge but practical application of WMS/WCS systems, rigorous testing methodologies, and the ability to translate complex technical solutions into understandable business benefits for clients. The focus should be on quantifiable results and clear process documentation.

💵 Compensation & Benefits

Salary Range:

• Given the "Sr." title, 2-4 years of specific WMS/WCS consulting experience, and the requirement for national/international travel, a competitive salary range for a US-based remote Sr. Solution Design Consultant would likely fall between $100,000 - $140,000 per year.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and eligible dependents.

• Retirement Savings Plan: 401(k) or similar plan with potential company matching contributions.

• Paid Time Off (PTO): Generous vacation days, sick leave, and paid holidays.

• Travel Expense Reimbursement: Full coverage for business-related travel, including flights, accommodation, meals, and per diem.

• Professional Development Opportunities: Support for certifications, training courses, and industry conferences.

• Life and Disability Insurance: Company-provided life insurance and short/long-term disability coverage.

• Employee Assistance Program (EAP): Confidential counseling and support services.

Working Hours:

• Standard full-time hours typically equate to 40 hours per week. However, project demands, especially during implementation phases or critical client deadlines, may require extended hours and flexibility to meet project timelines. The remote nature may offer some flexibility in daily scheduling, but responsiveness to client needs and team collaboration will be paramount.

📝 Enhancement Note: Salary estimation is based on provided experience levels, the "Sr." title, the specialized nature of WMS/WCS consulting, and typical compensation for remote, client-facing roles in the US technology consulting sector. Benefits are standard for full-time professional roles, with an added emphasis on travel-related reimbursements.

🎯 Team & Company Context

🏢 Company Culture

Industry: Supply Chain Technology and Distribution Operations Consulting. FORTNA operates at the intersection of logistics, technology, and operational efficiency, serving global brands to optimize their distribution networks.

Company Size: FORTNA is a significant player in its field, employing over 1,000 individuals globally. This size suggests a well-established organization with robust processes and a structured approach to client delivery and employee development, while still maintaining a culture that can foster specialized expertise.

Founded: FORTNA was founded in 1933, indicating a long-standing history and deep expertise in the distribution and logistics sector. This longevity suggests stability, a strong track record, and a well-honed understanding of industry evolution.

Team Structure:

• The "Sr. Solution Design Consultant" likely sits within a broader consulting or professional services division, specifically focused on WMS/WCS implementations.

• The team will comprise other consultants (varying levels of seniority), project managers, and potentially technical specialists.

• Reporting will likely be to a Project Manager or a Practice Lead/Director responsible for WMS/WCS solutions.

Methodology:

• Data-Driven Design: FORTNA emphasizes proprietary algorithms and data analysis to design optimal operations. Consultants are expected to leverage data to inform their solutions.

• Agile & Structured Implementation: While not explicitly stated, modern WMS/WCS implementations often follow a blend of agile and structured project management methodologies. Consultants will be expected to adapt to project-specific approaches.

• Client-Centric Approach: The company's mission to "transform omnichannel and parcel distribution operations" and "deliver exceptional value every day" underscores a strong client-focused methodology.

Company Website: https://www.fortna.com/ (Assuming this is the correct domain based on the input)

📝 Enhancement Note: FORTNA's long history and focus on proprietary algorithms suggest a company that values deep expertise, innovation, and a structured, data-driven approach to solving complex supply chain challenges. The "Join the Movement" slogan implies a culture that encourages engagement and contribution.

📈 Career & Growth Analysis

Operations Career Level: This is a "Sr." level position, indicating a move beyond junior or mid-level implementation roles. It requires a solid foundation in WMS/WCS systems and consulting practices, with the ability to lead aspects of projects, mentor others, and manage client relationships at a project level. The expectation is for independent contribution and leadership on specific project modules.

Reporting Structure:

• Typically, a Sr. Solution Design Consultant will report to a Project Manager or a Practice Director.

• They will often lead or mentor junior consultants or analysts assigned to their project workstreams.

Operations Impact:

• The work directly impacts the efficiency, accuracy, and cost-effectiveness of client distribution operations. Successful solution design and implementation lead to significant improvements in order fulfillment speed, inventory accuracy, labor productivity, and overall supply chain performance.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific WMS/WCS platforms or emerging supply chain technologies (e.g., AI in logistics, advanced automation integration).

• Project Management: Transition into dedicated Project Management roles, overseeing larger and more complex client engagements.

• Practice Leadership: Advance into leadership positions within specific consulting practices (e.g., WMS Practice Lead, Director of Solution Design).

• Client Relationship Management: Develop skills to manage key account relationships and drive strategic consulting engagements.

• Thought Leadership: Become a recognized expert within FORTNA and the industry through contributions to white papers, speaking engagements, and knowledge sharing.

📝 Enhancement Note: The "Sr." designation and the responsibilities outlined suggest a role that is a stepping stone to more senior consulting, project management, or leadership roles within FORTNA's professional services organization. The emphasis on mentorship and thought leadership indicates a path towards developing internal talent and external reputation.

🌐 Work Environment

Office Type: Primarily a remote work environment, with the expectation of significant travel to client sites. Client sites can range from corporate offices to distribution centers and operational facilities.

Office Location(s): Remote within the United States. Client site locations will vary nationally and internationally.

Workspace Context:

• Remote Workspace: Requires a dedicated, professional home office setup conducive to focused work, virtual meetings, and maintaining productivity. Reliable internet connectivity is essential.

• Client Site Environments: When traveling, consultants will work in diverse environments, including office settings, client IT departments, and potentially the operational floor of distribution centers. This may involve exposure to noise, machinery, and varying environmental conditions as detailed in the job description.

• Collaborative Tools: Extensive use of collaboration platforms (e.g., Microsoft Teams, Zoom, Slack), project management software, and shared document repositories is expected for seamless remote and on-site collaboration.

Work Schedule:

• A standard 40-hour work week is the baseline. However, project timelines, client demands, and the nature of consulting often require flexibility. consultants may need to work extended hours, including evenings and weekends, to meet project milestones, especially during critical implementation phases or when traveling to client sites.

📝 Enhancement Note: The role is heavily client-facing and requires frequent travel. While remote work offers flexibility for non-travel days, the core of the job involves being on-site with clients to implement solutions. The diverse work environments require adaptability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Technical/Functional Interview(s): Expect interviews focused on WMS/WCS knowledge, systems configuration experience, problem-solving methodologies, and analytical capabilities. This may involve scenario-based questions.

• Case Study/Presentation: Candidates may be asked to prepare and present a case study based on their past experience (e.g., a WMS implementation challenge and solution) or a hypothetical scenario. This assesses presentation skills, analytical thinking, and ability to articulate solutions.

• Behavioral & Leadership Interview: Focus on assessing leadership attributes, teamwork, client management skills, mentorship capabilities, and alignment with FORTNA's business principles.

• Final Interview: May involve senior leadership to discuss career aspirations, strategic thinking, and overall fit for the Sr. Consultant role.

Portfolio Review Tips:

• Quantify Achievements: For each project in your portfolio, clearly state the quantifiable results (e.g., "Reduced order processing time by 15%," "Increased inventory accuracy to 99.5%," "Achieved 10% reduction in operational costs").

• Structure Case Studies: Use a STAR (Situation, Task, Action, Result) or similar framework to present your projects. Clearly articulate the client's challenge, your role, the specific actions you took (configuration, analysis, testing), and the measurable outcomes.

• Highlight WMS/WCS Specifics: Detail the specific WMS/WCS functionalities you worked with, configuration nuances, and the integration points with other systems.

• Showcase Problem-Solving: For any challenges encountered, explain your approach to diagnosing the issue, developing solutions, and implementing them successfully.

• Demonstrate Communication: Ensure all documentation within your portfolio is clear, concise, well-organized, and professionally presented.

Challenge Preparation:

• Scenario-Based Problems: Be prepared to discuss how you would approach common WMS/WCS implementation challenges, such as data migration issues, user adoption resistance, integration complexities, or performance bottlenecks.

• System Design Scenarios: You might be presented with a hypothetical client scenario and asked to outline your approach to designing a WMS solution, including key considerations, data requirements, and potential pitfalls.

• Presentation Practice: Rehearse presenting your portfolio case studies and any hypothetical solutions. Focus on clear articulation, confident delivery, and engaging with the interviewers.

📝 Enhancement Note: The interview process is designed to assess technical depth, consulting acumen, and leadership potential. A strong, well-documented portfolio that showcases quantifiable results and specific WMS/WCS expertise will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• WMS/WCS Applications: Deep expertise in at least one major Warehouse Management System (WMS) and/or Warehouse Control System (WCS) is essential. Examples include Manhattan Associates, Blue Yonder (JDA), Oracle WMS, SAP EWM, HighJump (Körber), or similar enterprise-level solutions.

• Microsoft Office Suite: Advanced proficiency in Microsoft Excel (for data analysis, VLOOKUPs, pivot tables, macros), PowerPoint (for presentations and documentation), Word (for documentation), and Visio (for process flow diagrams).

• Project Management Software: Familiarity with tools like Microsoft Project, Asana, Jira, or similar for project planning, task tracking, and collaboration.

Analytics & Reporting:

• Data Analysis Tools: Experience with SQL for querying databases and tools like Tableau, Power BI, or QlikView for data visualization and dashboard creation is highly beneficial.

• Reporting Tools: Ability to extract and analyze data from WMS/WCS systems to generate performance reports and identify trends.

CRM & Automation:

• CRM Systems: While not the primary focus, understanding how WMS/WCS integrates with CRM systems (e.g., Salesforce) for order flow can be advantageous.

• Integration Technologies: Basic understanding of how WMS/WCS systems integrate with other enterprise systems (ERP, TMS) via APIs, EDI, or middleware.

📝 Enhancement Note: The core technical requirement revolves around WMS/WCS platforms. Proficiency in Excel and PowerPoint is standard for consultants, while experience with data analysis and visualization tools will significantly enhance a candidate's profile for a "Sr." Solution Design role.

👥 Team Culture & Values

Operations Values:

• Integrity and Professionalism: Upholding FORTNA's business principles and maintaining high standards of conduct in all interactions.

• Client Focus: A commitment to delivering exceptional value and ensuring client success through effective solutions and strong relationships.

• Data-Driven Decision Making: Utilizing data analysis to inform design choices, validate recommendations, and measure impact.

• Collaboration and Teamwork: Fostering a cooperative environment where team members support each other and work towards shared goals.

• Continuous Improvement: A drive for personal and professional development, as well as a commitment to optimizing processes and solutions.

• Innovation: Embracing new approaches and proprietary algorithms to solve complex distribution challenges.

Collaboration Style:

• Cross-Functional Integration: Expect to collaborate closely with client operations, IT, and management teams, as well as FORTNA's sales, project management, and technical experts.

• Open Communication: A culture that encourages open dialogue, constructive feedback, and the sharing of insights to improve project outcomes and internal processes.

• Mentorship and Knowledge Sharing: Senior team members are expected to mentor junior colleagues, and there's a strong emphasis on knowledge transfer both internally and to clients.

📝 Enhancement Note: FORTNA's emphasis on its "Business Principles" and the "Join the Movement" slogan suggests a culture that values collaboration, integrity, and a collective drive for excellence. The consulting nature of the role demands strong interpersonal skills and a client-centric mindset.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Client Environments: Adapting to diverse client operational strategies, existing technology stacks, and varying levels of organizational readiness for change.

• Data Integrity & Availability: Ensuring the accuracy and completeness of data required for system analysis and configuration can be a significant challenge.

• Managing Client Expectations: Balancing client desires with realistic system capabilities and project constraints requires skillful negotiation and communication.

• Frequent Travel Demands: The requirement for extensive national and international travel can be demanding and requires strong personal organization and resilience.

• Keeping Pace with Technology: The rapid evolution of WMS/WCS and related automation technologies necessitates continuous learning to maintain expertise.

Learning & Development Opportunities:

• Advanced WMS/WCS Training: Access to specialized training on various WMS/WCS platforms and modules.

• Industry Certifications: Support for obtaining or maintaining relevant supply chain or technology certifications.

• Mentorship Programs: Opportunities to learn from experienced consultants and leaders within FORTNA.

• Exposure to Diverse Industries: Working across various client sectors (e.g., retail, e-commerce, manufacturing, third-party logistics) provides broad industry insight.

• Leadership Development: Structured programs and on-the-job experience to develop project management and team leadership skills.

📝 Enhancement Note: This role offers significant opportunities for professional growth within the specialized field of supply chain technology consulting. The challenges are typical for senior consulting roles and are directly linked to the learning and development opportunities provided.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex WMS implementation project you led or significantly contributed to. What were the key challenges, your specific role, and the quantifiable results?" (Focus on demonstrating your structured problem-solving and client management skills.)

• "How do you approach gathering and analyzing system requirements from diverse client stakeholders, including operations staff and IT personnel?" (Highlight your communication, facilitation, and analytical techniques.)

• "Imagine a client is experiencing significant data discrepancies in their WMS. How would you diagnose the root cause and propose a solution?" (Showcase your logical, step-by-step problem-solving process.)

Company & Culture Questions:

• "What do you know about FORTNA's approach to distribution center design and WMS implementation?" (Research their website, case studies, and services.)

• "How do you see yourself contributing to FORTNA's culture of 'Join the Movement' and fostering teamwork?" (Prepare examples of collaboration and mentorship.)

Portfolio Presentation Strategy:

• Select 2-3 Strongest Cases: Choose projects that best showcase your WMS/WCS expertise, problem-solving abilities, and impact.

• Structure Clearly: Use a consistent format (e.g., Problem, Solution, Your Role, Results) for each case study.

• Quantify Everything Possible: Use numbers, percentages, and dollar values to demonstrate the tangible benefits achieved.

• Visual Aids: Use simplified diagrams or charts if helpful, but avoid overly complex or lengthy slides.

• Focus on Your Contribution: Clearly articulate what you did, not just what the team achieved.

• Be Prepared for Deep Dives: Anticipate follow-up questions on technical details, challenges, and decision-making processes.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of WMS/WCS systems, a structured consulting methodology, proven problem-solving skills, and the ability to articulate complex solutions and their business impact effectively.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link.

• Tailor Your Resume: Ensure your resume clearly highlights your WMS/WCS consulting experience, specific system expertise, project accomplishments, and quantifiable results. Use keywords from the job description.

• Develop Your Portfolio: Curate a concise portfolio (PDF or dedicated section on your resume/LinkedIn) showcasing 2-3 key WMS/WCS implementation projects, with a focus on challenges, your role, solutions, and measurable outcomes.

• Prepare Case Study Presentation: Practice presenting one of your portfolio projects or a hypothetical scenario, focusing on clear communication, structured problem-solving, and demonstrating business value.

• Research FORTNA: Understand their services, client industries, company values, and recent news to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.