Senior Visual / Product Designer

📍 Job Overview

Job Title: Senior Visual / Product Designer
Company: CapTech Consulting
Location: Charlotte, North Carolina, United States
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: September 15, 2025
Experience Level: Mid-Level (3-5 Years)
Remote Status: On-site

🚀 Role Summary

• Drive the creation of sophisticated, intuitive, and impactful digital brand experiences for web and mobile products, aligning with established design systems and client brand guidelines.
• Apply strong conceptual and visual communication skills, integrating interaction design and graphic design principles to solve complex business challenges.
• Collaborate closely with cross-functional project teams and clients, translating feedback and strategic direction into elegant, accessible, and high-quality design solutions.
• Develop and present compelling design rationales through clear, concise, and informative presentations for both client and internal stakeholders, demonstrating strategic thinking and brand-oriented product vision.

📝 Enhancement Note: This role focuses on both the visual aesthetic (Visual Designer) and the user's interaction and journey (Product Designer), indicating a need for a holistic approach to digital product creation within a consulting environment. The emphasis on client collaboration and strategic problem-solving highlights the consulting aspect of the role, requiring strong communication and business acumen alongside design expertise.

📈 Primary Responsibilities

• Design and develop engaging digital experiences for web and mobile platforms, ensuring seamless integration with existing design systems and brand standards.
• Conduct competitive brand assessments to identify opportunities for innovation and propose creative alternatives that enhance user engagement.
• Consult with clients and internal teams to advocate for and integrate accessible design principles and best practices into the visual design process.
• Contribute to the creation of user-centered artifacts, including personas, customer journey maps, conceptual prototypes, and responsive interfaces that adhere to interaction design and usability best practices.
• Articulate design decisions and strategic rationale through polished presentations to clients and internal stakeholders, fostering understanding and buy-in.
• Stay informed on emerging design and technology trends, incorporating relevant innovations into design strategies and solutions.
• Collaborate with Art Directors and Creative Directors to ensure design quality and adherence to project objectives in a fast-paced, innovative environment.

📝 Enhancement Note: The responsibilities emphasize a blend of creative execution, strategic thinking, and client-facing communication, typical of a senior designer in a consulting firm. The need to extend existing design systems and work within brand guidelines suggests a focus on consistency and scalability in design solutions.

🎓 Skills & Qualifications

Education: 4-year degree preferred, with a Bachelor of Arts (BA) in Design, Fine Arts, or a closely related field.
Experience: 3-5 years of professional design experience, preferably within a consulting or agency setting, demonstrating a track record of delivering high-quality digital design solutions.

Required Skills:

• Proven expertise in visual communication, conceptual thinking, and graphic design principles.
• Strong understanding and application of interaction design and usability best practices.
• Proficiency in designing for web and mobile products, including responsive interfaces.
• Highly skilled in Figma, with a strong command of comparable design tools such as Sketch or Adobe XD.
• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Microsoft PowerPoint for presentation creation.
• Excellent written, verbal, and conceptual communication skills, with the ability to articulate design rationale clearly.
• Meticulous attention to detail, ensuring the delivery of work at the highest quality standards.
• Ability to manage multiple projects and meet tight deadlines with minimal supervision in a dynamic environment.

Preferred Skills:

• Experience with video editing and motion design software.
• Familiarity with designing for Augmented Reality (AR) and Virtual Reality (VR) environments.
• Working knowledge of the Product Designer role and its methodologies.
• Understanding of Agile product development lifecycles and practices.
• Familiarity with WCAG (Web Content Accessibility Guidelines) and other accessibility standards.

📝 Enhancement Note: The preference for Figma expertise, coupled with proficiency in other industry-standard tools, indicates a modern design workflow. Familiarity with Agile, AR/VR, and accessibility guidelines points to the evolving nature of digital product design and the company's commitment to inclusive and efficient development practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of digital design projects for web and mobile applications, demonstrating end-to-end design process from concept to final execution.
• Present case studies that highlight problem-solving skills, strategic thinking, and the impact of design decisions on user experience and business objectives.
• Include examples of extending and enhancing existing design systems, illustrating an understanding of consistency and scalability.
• Provide evidence of strong visual communication, branding, and user interface (UI) design capabilities, with a focus on aesthetic quality and usability.
• Demonstrate experience in creating prototypes and interactive mockups to effectively communicate design concepts and user flows.

Process Documentation:

• Clearly articulate the design process followed for each project, including user research, ideation, wireframing, prototyping, and user testing phases.
• Detail how user feedback and data were incorporated into design iterations to improve usability and meet user needs.
• Explain the collaboration process with cross-functional teams (e.g., developers, product managers, clients) and how design solutions were integrated into the development lifecycle.
• Illustrate the application of accessibility principles and best practices within the design process.

📝 Enhancement Note: A strong portfolio is critical for this role, as it serves as the primary evidence of a candidate's design capabilities, strategic thinking, and process. The emphasis on case studies and demonstrating impact suggests that candidates should be prepared to articulate not just what they designed, but why, and the results achieved.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Senior Visual/Product Designer with 3-5 years of experience in Charlotte, NC, the estimated salary range is approximately $90,000 - $120,000 annually. This estimate accounts for the cost of living in Charlotte and the specialized skills required for consulting roles.

Benefits:

• Generous Paid Time Off (PTO)
• Comprehensive Health Coverage
• Disability Insurance
• Paid Family Leave
• Learning & Development: Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths.
• Modern Health: A mental health and well-being platform providing 1:1 care, group support sessions, and self-serve resources.
• Carrot Fertility: Inclusive fertility and family-forming coverage, including adoption, surrogacy, and fertility treatments.
• Fringe: A company-paid stipend program for personalized lifestyle benefits (e.g., streaming services, student loan repayment, fitness).
• Employee Resource Groups (ERGs) to foster diversity and inclusion.
• Philanthropic Partnerships: Opportunities for community engagement and pro-bono projects.
• 401(k) Matching: Generous matching with no vesting period.

Working Hours: The role is structured around a standard 40-hour work week, typical for full-time positions in the consulting industry, with potential for flexibility depending on project demands and client needs.

📝 Enhancement Note: The extensive benefits package, including unique lifestyle stipends and robust well-being support, indicates CapTech's commitment to employee welfare and work-life integration, which can be a significant draw for experienced professionals. The salary range is an estimate based on typical compensation for this level of expertise in the specified region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, focused on digital transformation and client solutions. CapTech operates within a competitive landscape where innovation, client satisfaction, and technological expertise are paramount. This context means designers must be adaptable, forward-thinking, and adept at translating complex technical concepts into user-friendly experiences.
Company Size: CapTech Consulting is a significant player in the consulting space, indicating a structured yet dynamic environment with opportunities for professional growth and diverse project exposure. A mid-to-large size allows for both established processes and the agility to adapt to new methodologies and client needs.
Founded: Founded with a vision for creating a consultancy built on strong, lasting relationships, CapTech has grown to serve Fortune 100 companies, mid-sized enterprises, and government agencies. This history suggests a foundation of client trust, expertise, and a commitment to delivering tangible results.

Team Structure:

• The Customer Experience (CX) team likely comprises a mix of designers, strategists, and researchers working collaboratively on client projects.
• Designers may report to Art Directors or Creative Directors, with project-specific reporting lines to Project Managers or Engagement Leads.
• Cross-functional collaboration is essential, involving close partnerships with business analysts, developers, QA testers, and client stakeholders to ensure successful project delivery.

Methodology:

• Data-driven decision-making, utilizing user research, analytics, and client feedback to inform design strategies.
• Agile methodologies are likely employed, emphasizing iterative design, rapid prototyping, and continuous collaboration.
• A focus on user-centered design principles, ensuring that solutions are intuitive, effective, and meet the needs of the target audience.
• Emphasis on delivering high-quality, polished design outputs that align with client brand standards and project goals.

Company Website: https://www.captechconsulting.com/

📝 Enhancement Note: CapTech's consulting model means designers will work on diverse projects across various industries, requiring adaptability and a broad understanding of business needs. The emphasis on relationships suggests a client-centric approach where strong communication and partnership are key.

📈 Career & Growth Analysis

Operations Career Level: This Senior Visual / Product Designer role is positioned at a mid-to-senior level within the design discipline. It entails a significant degree of autonomy, client interaction, and the responsibility to mentor junior designers. The scope includes leading design initiatives, contributing strategically to client solutions, and upholding the quality standards of the Customer Experience team.
Reporting Structure: The Senior Visual / Product Designer will likely report to an Art Director or Creative Director within the Customer Experience (CX) practice. They will also collaborate closely with Project Managers, Engagement Leads, and client-side counterparts, forming a matrixed reporting structure common in consulting environments.
Operations Impact: This role significantly impacts client success by translating business requirements into user-friendly and aesthetically compelling digital products. The designer's work directly influences user adoption, customer satisfaction, and ultimately, the client's business outcomes and brand perception.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in specialized design areas such as accessibility, motion design, AR/VR, or UX research through company-provided training and project exposure.
• Leadership Development: Potential to move into Lead Designer or Art Director roles, managing design teams, client relationships, and project strategy.
• Cross-Functional Expertise: Chance to develop a broader understanding of business strategy, technology implementation, and project management through exposure to diverse client engagements and internal initiatives.

📝 Enhancement Note: The consulting nature of CapTech offers a unique growth trajectory, allowing designers to gain exposure to a wide array of industries and challenges, accelerating their professional development and broadening their skill sets beyond pure design execution.

🌐 Work Environment

Office Type: CapTech Consulting likely operates with a mix of client-site work and dedicated office spaces designed for collaboration and focused work. The environment is expected to be professional, dynamic, and conducive to creative problem-solving.
Office Location(s): The primary location for this role is Charlotte, North Carolina. CapTech also has offices in other major US cities, suggesting potential opportunities for internal mobility or client work in different regions.

Workspace Context:

• The workspace will likely support both individual focused design work using industry-standard tools and collaborative sessions with project teams using whiteboards, digital collaboration tools, and presentation facilities.
• Access to cutting-edge design software and hardware is expected, enabling designers to execute high-fidelity work.
• Opportunities for informal and formal collaboration with peers, mentors, and leadership are integral to the company culture, fostering knowledge sharing and professional development.

Work Schedule: The standard work schedule is typically Monday through Friday, aligning with a 40-hour work week. However, the consulting environment may require flexibility to meet client deadlines and project demands, which could include occasional extended hours or weekend work, balanced by the company's commitment to employee well-being.

📝 Enhancement Note: The on-site requirement in Charlotte indicates a preference for in-person collaboration and integration within the local CapTech team, which is common for roles requiring close client interaction and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your online portfolio.
• Initial Screening: A recruiter or hiring manager will review applications to assess qualifications and portfolio relevance.
• Design Challenge/Portfolio Review: Candidates may be asked to present their portfolio, discussing specific projects, design process, and problem-solving approaches. This might include a design exercise or case study presentation.
• Behavioral/Situational Interviews: Interviews with team members and leadership to evaluate collaboration skills, communication style, problem-solving abilities, and cultural fit.
• Final Interview: Potentially with senior leadership to discuss strategic fit and long-term career aspirations.

Portfolio Review Tips:

• Curate Strategically: Showcase 3-5 of your strongest, most relevant projects that highlight your skills in visual design, interaction design, and problem-solving for digital products.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, iteration), your design decisions, and the measurable impact or outcome.
• Highlight Problem-Solving: Emphasize how you approached challenges, made trade-offs, and arrived at your final design solutions.
• Showcase Visual Polish: Ensure your portfolio demonstrates high-quality visual execution, attention to detail, and a strong understanding of branding and aesthetics.
• Explain Your Process: Be prepared to walk through your design process, explaining the tools and methodologies used and the rationale behind your choices.

Challenge Preparation:

• Understand the Client: Research CapTech Consulting, their clients, and the types of projects they undertake.
• Practice Presentation: Rehearse presenting your portfolio and design process concisely and engagingly.
• Anticipate Questions: Prepare for questions about your design philosophy, how you handle feedback, collaboration methods, and your experience with specific tools and methodologies.
• Accessibility Focus: Be ready to discuss your understanding and application of accessibility guidelines (WCAG).

📝 Enhancement Note: The portfolio is paramount. Candidates should select projects that best demonstrate their ability to balance visual appeal with user-centric functionality and strategic business goals, particularly within a consulting context where client needs are diverse.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, prototyping, and collaboration. Proficiency is highly preferred.
• Sketch / Adobe XD: Experience with comparable design and prototyping tools is valuable.
• Adobe Creative Suite: Essential for asset creation, image editing, and graphic design tasks (Illustrator, Photoshop, InDesign).
• Microsoft PowerPoint: Crucial for creating client-facing presentations and communicating design rationales.

Analytics & Reporting:

• While not directly a design tool, familiarity with how analytics platforms (e.g., Google Analytics, Adobe Analytics) inform design decisions and measure user behavior is beneficial.

CRM & Automation:

• No specific CRM or automation tools are listed as primary requirements for this design role, but an understanding of how design integrates into broader business processes managed by CRMs would be advantageous.

📝 Enhancement Note: Mastery of Figma is a key differentiator for this role. The ability to seamlessly transition between design, prototyping, and presentation tools is expected for effective client delivery in a consulting environment.

👥 Team Culture & Values

Operations Values:

• Collaboration: A strong emphasis on teamwork and cross-functional partnership to deliver integrated solutions for clients.
• Client Focus: Dedication to understanding and meeting client needs, building strong relationships, and delivering exceptional value.
• Innovation: A commitment to exploring new technologies and design approaches to solve complex problems creatively.
• Excellence: Upholding high standards for quality, detail, and execution in all aspects of work.
• Continuous Learning: Encouraging curiosity and professional development to stay ahead of industry trends and best practices.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with business analysts, developers, project managers, and client teams, fostering a shared understanding and collaborative problem-solving approach.
• Feedback-Driven: An open culture that encourages constructive feedback exchange among team members and with clients to refine designs and ensure project success.
• Knowledge Sharing: Promoting an environment where team members share insights, best practices, and learnings to elevate the collective expertise of the design team.

📝 Enhancement Note: CapTech's value system, as inferred from its description, points to a professional services culture that prioritizes client success, teamwork, and continuous improvement, which are critical for a Senior Visual/Product Designer in a consulting capacity.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs and Design Vision: Effectively navigating diverse client requirements and brand guidelines while maintaining a strong, user-centered design vision.
• Pace and Adaptability: Thriving in a fast-paced consulting environment that requires rapid iteration, quick learning, and adaptation to new project demands and technologies.
• Stakeholder Management: Communicating design rationale and managing expectations with various client stakeholders who may have differing perspectives.
• Staying Current: Keeping pace with the rapidly evolving landscape of digital design tools, methodologies, and user expectations.

Learning & Development Opportunities:

• Specialized Training: Access to formal training programs, certifications, and on-demand courses to enhance skills in areas like accessibility, motion graphics, AR/VR, or advanced prototyping.
• Mentorship Programs: Opportunities to be mentored by senior design leaders and to mentor junior designers, fostering leadership and knowledge transfer.
• Industry Exposure: Working on a variety of projects across different industries provides broad exposure to diverse business challenges and design solutions, accelerating professional growth.

📝 Enhancement Note: The challenges inherent in consulting, such as managing diverse client expectations and working at a rapid pace, are also significant growth opportunities. CapTech's investment in L&D supports designers in overcoming these challenges and advancing their careers.

💡 Interview Preparation

Strategy Questions:

• Discuss a time you had to balance competing client requirements with a strong design vision. How did you navigate this?
• How do you approach the initial stages of a design project when you have limited information about user needs or business goals?
• Describe a project where you successfully extended an existing design system or brand guidelines. What were the key considerations?
• How do you ensure accessibility is integrated into your design process from the outset?

Company & Culture Questions:

• What interests you about CapTech Consulting and our approach to customer experience design?
• How do you typically collaborate with developers and product managers?
• Describe your ideal team environment and how you contribute to a positive team dynamic.
• How do you stay updated on design trends and new technologies?

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and design philosophy, then present 2-3 key projects in detail.
• Narrative: For each project, clearly articulate the problem statement, your specific role and contributions, the design process, key decisions, and the outcomes achieved. Use visuals to support your narrative.
• Tool Proficiency: Be prepared to discuss your proficiency with Figma and other design tools, and how you leverage them in your workflow.
• Client Focus: Frame your project discussions around client challenges and how your design solutions addressed them, demonstrating business acumen.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving abilities, communication skills, and a client-centric mindset, all crucial for success in a consulting role.

📌 Application Steps

To apply for this Visual / Product Designer position:

• Submit your resume and a link to your online portfolio via the application portal.
• Portfolio Customization: Ensure your portfolio prominently features 3-5 strong digital design projects that showcase visual design, interaction design, and problem-solving for web and mobile products. Tailor the project selection to highlight experience relevant to consulting and client-facing work.
• Resume Optimization: Update your resume to clearly articulate your 3-5 years of experience, highlighting achievements using action verbs and quantifying results where possible. Emphasize proficiency in Figma and other relevant design tools, as well as your communication and collaboration skills.
• Interview Preparation: Practice presenting your portfolio with a clear narrative, focusing on your design process, decision-making, and the impact of your work. Prepare to discuss your approach to client collaboration and problem-solving.
• Company Research: Familiarize yourself with CapTech Consulting’s services, client base, and company culture. Understand their approach to customer experience and digital transformation to better align your responses with their values and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.