Senior UX/UI Designer (m/w/d)

📍 Job Overview

Job Title: Senior UX/UI Designer (m/w/d)
Company: ABRIO GmbH
Location: Frankfurt am Main, Germany
Job Type: Full-Time
Category: UX/UI Design, Digital Commerce Consulting
Date Posted: September 24, 2025
Experience Level: Mid-Senior Level (3-5 years)
Remote Status: Hybrid

🚀 Role Summary

• Lead and mentor a team of three UX/UI designers, fostering their professional and personal growth within a digital commerce consulting environment.
• Drive process optimization and project management for UX/UI initiatives, ensuring the delivery of high-quality, user-centered design solutions for a diverse client base.
• Act as a key client-facing consultant, understanding varied client needs from startups to DAX-listed corporations and advising on e-commerce trends and design best practices.
• Maintain and elevate design quality by conceptualizing and leading UX/UI workshops, staying abreast of new tools, trends, and design principles.

📝 Enhancement Note: This role combines hands-on design work with team leadership and client consulting, typical for a senior position in a specialized agency or consultancy. The focus on "Digital Commerce" suggests a need for understanding e-commerce platforms, customer journeys within online retail, and conversion rate optimization principles.

📈 Primary Responsibilities

• Team Leadership & Development: Provide direct leadership, guidance, and mentorship to a team of UX/UI designers, supporting their skill development and career progression.
• Process & Project Management: Oversee the end-to-end UX/UI design process for client projects, establishing clear standards, managing workflows, and ensuring timely delivery of exceptional design outcomes.
• Client Consultation & Strategy: Engage with clients to understand their business objectives, user needs, and market context within the digital commerce space, translating these into effective UX/UI strategies and solutions.
• Design Quality Assurance: Implement and champion design best practices, conduct quality reviews, and stay current with industry trends, tools, and user interface principles to continuously improve design output.
• User Research & Workshop Facilitation: Plan, organize, and lead user research activities and UX/UI workshops to gather insights, validate design concepts, and drive collaborative decision-making with clients and internal teams.
• Trend Analysis & Client Advisory: Proactively research and analyze emerging e-commerce and design trends, providing expert advice and recommendations to clients to enhance their digital presence and customer experience.
• Hands-on Design Execution: Contribute actively to design projects, creating wireframes, prototypes, user flows, and high-fidelity UI designs using industry-standard tools.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, operational management, client interaction, and active design contribution. The emphasis on "process control" and "standards" points to a need for strong organizational skills and a structured approach to design delivery.

🎓 Skills & Qualifications

Education:

• A degree in Communication Design, Media Design, Media Informatics, or a closely related field is preferred.
• However, extensive practical experience in UX/UI design (agency or corporate) is valued more highly than formal academic qualifications.

Experience:

• A minimum of three years of experience in the UX/UI design field, ideally within an agency or corporate environment with significant client interaction.
• Demonstrated experience in the fachlichen Führung (technical/professional leadership) of a design team or project team is highly desirable.
• Proven ability to take ownership of projects and drive team development from the outset.

Required Skills:

• Team Leadership & Mentorship: Ability to guide, motivate, and develop a small design team.
• Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, and UI design.
• Adobe Creative Suite: Strong proficiency in Adobe Illustrator, Photoshop, and InDesign for asset creation and visual design.
• User-Centered Design (UCD): Deep understanding and application of UCD principles throughout the design process.
• Process & Project Organization: Excellent skills in structuring and managing design projects and team workflows.
• Client Communication: Strong verbal and written communication skills for client interaction and consulting.
• German Language Proficiency: Native or near-native fluency in German for effective client and team communication.

Preferred Skills:

• Motion Design: Skills in After Effects or Premiere Pro for creating motion graphics and animations.
• English Language Proficiency: Good command of English for professional communication and understanding industry trends.
• E-commerce Domain Knowledge: Familiarity with digital commerce platforms, online customer journeys, and conversion optimization strategies.
• User Research Methodologies: Experience with various qualitative and quantitative user research techniques.

📝 Enhancement Note: The preference for practical experience over formal degrees is common in design roles. The emphasis on Figma and Adobe Suite is standard, while motion design skills are a valuable addition. Strong German language skills are critical for client-facing roles in Germany.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing successful UX/UI design projects, with a focus on digital commerce or e-commerce applications.
• Include case studies that highlight your process from initial concept and user research through to final UI implementation and iterative improvements.
• Showcase your ability to create intuitive user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Present examples of how you have led or contributed to design strategy and client advisory in previous roles.

Process Documentation:

• Provide evidence of structured design processes, including user journey mapping, information architecture, usability testing, and design system development.
• Showcase your approach to managing design projects, including task prioritization, workflow management, and collaboration with cross-functional teams (e.g., developers, project managers).
• Include examples of how you have measured the impact of design decisions, potentially through A/B testing, conversion rate improvements, or user satisfaction metrics.

📝 Enhancement Note: For a senior role with leadership and client-facing responsibilities, a portfolio needs to demonstrate not just design execution but also strategic thinking, process management, and quantifiable impact. Case studies detailing the "why" and "how" behind design decisions are crucial.

💵 Compensation & Benefits

Salary Range:

• Based on industry standards for a Senior UX/UI Designer in Frankfurt, Germany, with 3-5 years of experience and team leadership responsibilities, a competitive annual gross salary would typically range from €60,000 to €80,000. This estimate considers the company's focus on digital commerce, client consulting, and the senior nature of the role.

Benefits:

• Team Spirit & Team Events: Active participation in team-building activities, after-work drinks, and team lunches to foster a positive and collaborative work environment.
• Work-Life Balance: Flexible working time models to support a healthy balance between professional and personal life. The initial onboarding phase may require more office presence, with a hybrid model (2-3 days/week in office) post-onboarding.
• Performance-Based Rewards: Competitive salary complemented by attractive bonus payments.
• Employee Benefits Card: A monthly benefit card with a tax-free allowance of €50.00 for additional perks.
• Professional Development: Opportunities for continuous learning, certifications, and skill enhancement.
• Personal Growth Focus: Access to 1:1 coaching sessions and a mentorship program tailored to individual career development.
• Modern Work Environment: A stylish, modern office located in the heart of Frankfurt, designed to inspire creativity and focused work.
• Exciting Projects: Opportunity to work on innovative projects with leading brands in the e-commerce sector, utilizing cutting-edge trends and technologies.

Working Hours:

• Standard full-time working hours are assumed to be around 40 hours per week, with flexibility offered through the "Work Smart" initiative.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for senior design roles in major German cities. The described benefits are directly from the job posting and emphasize a supportive, growth-oriented, and modern work culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Commerce Consulting. ABRIO specializes in enhancing the e-commerce performance of clients across various sectors, including D2C, B2C, and B2B. Company Size: ABRIO GmbH is described as a leading digital commerce consultancy. While the exact headcount isn't stated in the provided text, the mention of a "three-person design team" and clients ranging from startups to DAX-listed corporations suggests a medium-sized, specialized consultancy with a significant client portfolio. Founded: The founding date is not explicitly stated, but the company is presented as an established "leading" consultancy, implying a history of successful project delivery and market presence.

Team Structure:

• The UX/UI design team consists of three designers, led by this Senior UX/UI Designer.
• The Senior Designer reports into a design lead or a management level responsible for client services or creative output.
• Collaboration is expected to be cross-functional, working closely with project managers, developers, strategy consultants, and client stakeholders.

Methodology:

• ABRIO combines modern technologies with innovative approaches and tailored solutions for e-commerce.
• The company emphasizes a user-centric approach to design and a focus on creating scalable successes for clients.
• Data-driven insights and a strong understanding of market trends are key to their consulting methodology.

Company Website: http://abrio.de

📝 Enhancement Note: The company positions itself as a forward-thinking consultancy focused on tangible results in the digital commerce space. The culture appears to value expertise, innovation, client focus, and a collaborative team environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior" level, indicating a significant step up from an individual contributor role. It involves not only advanced design skills but also leadership, team management, process development, and client advisory responsibilities. In the context of operations, this Senior UX/UI Designer acts as a crucial link in the Go-To-Market (GTM) strategy by ensuring a seamless and engaging customer experience on digital platforms.

Reporting Structure: The Senior UX/UI Designer will lead a team of three designers and will likely report to a Head of Design, Creative Director, or a Director of Digital Strategy/Consulting, depending on the internal organizational structure of ABRIO GmbH.

Operations Impact: The UX/UI design function directly impacts ABRIO's operational success by:

• Enhancing Client Satisfaction: Delivering high-quality, user-friendly interfaces for clients' e-commerce platforms leads to better customer engagement and loyalty.
• Improving Conversion Rates: Optimized user journeys and intuitive interfaces can significantly boost conversion rates for clients, a key metric for digital commerce success.
• Driving Client Retention: Consistently delivering excellent design outcomes and strategic advice strengthens client relationships and encourages repeat business.
• Building Agency Reputation: High-quality design work and successful client outcomes contribute to ABRIO's reputation as a leading digital commerce consultancy.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Head of Design or Creative Director role, managing larger teams and broader design strategies.
• Specialization: Deepen expertise in specific areas of UX/UI, such as user research, interaction design, or design systems within the e-commerce domain.
• Consulting Expertise: Develop stronger client advisory skills, becoming a go-to expert for digital commerce strategy and customer experience.
• Process Improvement: Take on roles focused on refining and scaling the design processes within the consultancy.

📝 Enhancement Note: This role offers a clear path for career progression from a senior individual contributor to a leadership position, with opportunities to specialize or broaden expertise in the dynamic field of digital commerce.

🌐 Work Environment

Office Type: ABRIO GmbH offers a modern office environment located in the heart of Frankfurt. This suggests a professional workspace designed for collaboration and focused work. Office Location(s): The primary office is situated in Frankfurt am Main, Germany. This central location likely provides good accessibility for employees via public transportation.

Workspace Context:

• Collaborative Atmosphere: The description emphasizes a positive work atmosphere and team spirit, indicating an environment where collaboration and mutual support are encouraged.
• Creative Space: The modern office is designed to provide room for creative ideas and concentrated work, catering to the needs of designers.
• Tech-Enabled: As a digital commerce consultancy, it's expected that the workspace is equipped with modern technology and tools necessary for design, collaboration, and client presentations.
• Team Interaction: The hybrid work model (2-3 days in office) ensures regular interaction with the design team and other colleagues, fostering a sense of community and enabling effective knowledge sharing.

Work Schedule:

• The role is full-time, with flexible working time models. While an initial period of higher office presence is requested for onboarding, the standard arrangement post-onboarding is hybrid, allowing for 2-3 days per week in the office. This structure balances the need for in-person collaboration with the desire for personal flexibility.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing in-office collaboration and team cohesion with the flexibility often sought by design professionals. The Frankfurt location is a significant draw for talent in Germany.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A quick review of your application and portfolio to assess your suitability for the role and your alignment with ABRIO's client needs.
• Technical/Skill Assessment: Likely involves a practical design task or a detailed discussion about your portfolio to evaluate your UX/UI skills, process, and problem-solving approach.
• Team/Cultural Fit Interview: An opportunity to meet with the hiring manager (Imke) and potentially other team members to discuss your leadership style, collaboration approach, and how you align with ABRIO's values.
• Client Case Discussion: You may be asked to present a case study from your portfolio and discuss how you would approach a similar challenge for one of ABRIO's clients.
• Final Interview: A concluding discussion with senior management to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your leadership, process management, client interaction, and impact in the digital commerce space.
• Highlight Process & Rationale: For each project, clearly articulate the problem statement, your role, the design process followed, key decisions made, and the final outcome. Emphasize the "why" behind your design choices.
• Showcase Leadership: Include examples where you've mentored junior designers, managed project workflows, or contributed to team process improvements.
• Demonstrate Client Impact: Quantify results where possible (e.g., increased conversion rates, improved user satisfaction scores) or describe the qualitative impact your designs had on client business goals.
• Visual Polish: Ensure your portfolio is well-designed, easy to navigate, and visually compelling, reflecting your own design standards.

Challenge Preparation:

• Design Thinking: Be prepared to walk through a design problem from a user-centric perspective, outlining research, ideation, prototyping, and testing phases.
• Process Articulation: Clearly explain your workflow for managing projects, collaborating with teams, and ensuring design quality.
• Client Scenarios: Think about how you would approach common e-commerce design challenges, such as optimizing a checkout process, improving product discovery, or designing for mobile-first experiences.
• Leadership Examples: Prepare to discuss situations where you've led a team, resolved conflicts, or facilitated growth within a design team.

📝 Enhancement Note: The interview process is likely to be thorough, assessing both technical design skills and leadership capabilities. A strong portfolio that clearly articulates process and impact, coupled with preparedness for behavioral and case-study questions, will be key to success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency is a core requirement.
• Adobe Creative Suite:
  • Illustrator: For vector graphics, icons, and illustrations.
  • Photoshop: For image editing, mockups, and visual design assets.
  • InDesign: Potentially for presentation materials or more complex document layouts.
• Motion Design Tools (Preferred):
  • After Effects: For creating animated user interfaces, transitions, and promotional motion graphics.
  • Premiere Pro: For video editing, potentially for client presentations or case study videos.

Analytics & Reporting:

• While not explicitly mentioned, a Senior UX/UI Designer in a consulting role would benefit from familiarity with analytics tools used to track user behavior and conversion rates on e-commerce platforms, such as Google Analytics, Adobe Analytics, or similar platforms.

CRM & Automation:

• Not directly relevant to the UX/UI role itself, but understanding how CRM systems and marketing automation tools integrate with customer-facing digital platforms would be beneficial for a holistic view of the e-commerce ecosystem.

📝 Enhancement Note: Mastery of Figma and the Adobe Creative Suite is non-negotiable. Motion design skills are a significant plus, indicating a capability to create more engaging and dynamic user experiences. Familiarity with analytics tools would enhance the candidate's ability to provide data-driven design recommendations.

👥 Team Culture & Values

Operations Values:

• Team Spirit & Collaboration: ABRIO fosters a positive and supportive atmosphere where teamwork and mutual encouragement are paramount. This likely translates to open communication and a willingness to help colleagues.
• Professionalism & Passion: The company values high standards of professional conduct alongside a genuine passion for digital commerce and design, driving excellence in client work.
• Ownership & Responsibility: Employees are encouraged to take initiative, own their projects, and actively contribute to the company's growth and client success.
• Client Focus: Understanding and meeting diverse client needs from startups to large corporations is core, requiring adaptability and a strong service orientation.
• Innovation & Continuous Learning: Staying ahead of e-commerce trends and design best practices is crucial, suggesting a culture that supports learning and experimentation.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with project managers, developers, strategists, and account managers to deliver integrated solutions.
• Open Communication: A culture of openness and direct feedback is implied, enabling efficient problem-solving and continuous improvement.
• Knowledge Sharing: The emphasis on team development suggests regular sharing of insights, tools, and best practices within the design team and across the consultancy.

📝 Enhancement Note: The cultural emphasis on teamwork, client success, and professional development aligns well with the senior nature of this role, requiring strong interpersonal skills and a proactive attitude.

⚡ Challenges & Growth Opportunities

Challenges:

• Client Diversity: Managing the varying expectations, project scopes, and technical requirements of a diverse client base (startups to DAX corporations) can be challenging.
• Balancing Leadership & Execution: Effectively balancing team leadership, process management, and hands-on design work requires strong time management and prioritization skills.
• Staying Ahead of Trends: The rapid evolution of e-commerce and digital design necessitates continuous learning and adaptation to maintain expertise.
• Driving Design Quality: Consistently ensuring high-quality design output across multiple projects and clients, while also mentoring a junior team, presents an ongoing challenge.

Learning & Development Opportunities:

• Mentorship Programs: Formal mentorship and 1:1 coaching provide structured guidance for professional and personal growth.
• Certification Support: The company supports employees in obtaining relevant certifications, enhancing specialized knowledge.
• Industry Exposure: Working with leading brands and on cutting-edge e-commerce projects offers unparalleled practical learning experiences.
• Skill Specialization: Opportunities to deepen expertise in areas like advanced UX research, interaction design patterns for e-commerce, or design system architecture.

📝 Enhancement Note: This role presents an excellent opportunity to hone leadership skills, deepen e-commerce design expertise, and contribute to client success in a dynamic consulting environment. The challenges are framed as growth opportunities.

💡 Interview Preparation

Strategy Questions:

• Design Leadership Philosophy: "How do you approach leading and mentoring a design team? Can you provide an example of how you've helped a team member grow?"
• Process Improvement: "Describe a time you identified a bottleneck or inefficiency in a design process and how you improved it. What was the outcome?"
• Client Management: "How do you handle challenging client feedback or manage conflicting stakeholder requirements in a design project?"
• E-commerce UX Strategy: "What are the key UX considerations for a B2C e-commerce website today, and how would you approach optimizing a client's product discovery experience?"

Company & Culture Questions:

• ABRIO Fit: "What attracts you to ABRIO, and how do you see your skills and experience contributing to our mission of improving digital commerce for our clients?"
• Team Dynamics: "How do you foster a collaborative and productive environment within a design team, especially in a hybrid work setting?"
• Impact Measurement: "How do you measure the success of your design work, both for the client's business and for the user experience?"

Portfolio Presentation Strategy:

• Narrative Structure: For each case study, tell a compelling story: problem, process, solution, and results. Start with the business objective and end with the impact.
• Visual Clarity: Use high-quality visuals (mockups, prototypes, user flows) that clearly illustrate your design thinking and execution. Annotate key design decisions.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., conversion rate lift, task completion time reduction, user satisfaction scores).
• Leadership Examples: Weave in instances where you led the project, mentored others, or managed client relationships within your case studies.
• Concise Delivery: Be prepared to present your portfolio within a defined timeframe, focusing on the most impactful aspects of your work.

📝 Enhancement Note: Prepare specific examples using the STAR method (Situation, Task, Action, Result) for behavioral questions. Be ready to discuss your design philosophy, leadership approach, and how you translate business goals into user-centric design solutions within the e-commerce context.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on join.com.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in UX/UI design, team leadership, process management, and client consulting, particularly within the digital commerce or e-commerce sectors.
• Resume Optimization: Clearly articulate your achievements and responsibilities using keywords relevant to UX/UI design, team leadership, Figma, Adobe Creative Suite, and client engagement. Quantify your impact wherever possible.
• Interview Preparation: Practice presenting your portfolio, focusing on your design process, leadership contributions, and the measurable impact of your work. Anticipate questions related to client scenarios and team management.
• Company Research: Familiarize yourself with ABRIO GmbH's client portfolio, services, and company values to demonstrate your understanding and genuine interest during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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