Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer Company: Luminor Group Location: Riga, Latvia Job Type: Full-Time Category: UX/UI Design, Product Design Date Posted: February 18, 2026 Experience Level: 5-10 Years Remote Status: Hybrid

🚀 Role Summary

• Spearhead the complete UX design lifecycle for critical web application features, from initial discovery through to validated high-fidelity designs, with significant autonomy.
• Translate intricate business requirements and varied user needs into intuitive, scalable, and aesthetically pleasing digital product experiences.
• Develop and implement comprehensive user research strategies, including advanced interviews and usability testing, to inform and validate design decisions with data.
• Create detailed UX artifacts such as user journeys, wireframes, prototypes, and precise design specifications to guide engineering teams effectively.
• Collaborate dynamically with product leadership and engineering throughout agile development cycles, ensuring design feasibility and excellence.
• Drive the ongoing development and governance of the company's design system, contributing reusable patterns and guidelines to enhance consistency and efficiency.
• Act as a champion for user-centered design principles, mentoring colleagues and promoting best practices to elevate overall design maturity.
• Ensure adherence to accessibility and responsive design standards to deliver inclusive and high-quality user experiences across all platforms.
• Proactively research and integrate emerging industry trends, tools, and methodologies to continuously enhance the digital product offering.

📝 Enhancement Note: While the role is titled "Senior UX/UI Designer," the responsibilities heavily lean into Product Design, emphasizing end-to-end ownership, strategic collaboration with product leadership, and a significant role in defining product direction. The emphasis on autonomy, leadership in design system evolution, and mentorship suggests a role that requires not just strong design execution but also strategic product thinking and influence.

📈 Primary Responsibilities

• Lead the end-to-end UX design process for high-impact features within Luminor's web-based applications, managing discovery, concept development, high-fidelity design, and validation with a high degree of autonomy.
• Translate complex business challenges and diverse user needs into intuitive, scalable, and elegant digital experiences, ensuring user-centricity at every stage.
• Define and execute comprehensive user research strategies, including conducting advanced interviews, usability testing, and data-driven evaluations to inform and validate design decisions.
• Deliver detailed UX artifacts such as user journeys, wireframes, prototypes, and comprehensive design specifications that effectively guide implementation across agile development teams.
• Collaborate closely with product leadership and engineering teams, actively influencing product direction and ensuring design feasibility, alignment, and excellence throughout agile development cycles.
• Drive the evolution and governance of the design system, contributing new patterns, components, and guidelines that enhance consistency, efficiency, and long-term product scalability.
• Champion user-centered design principles across the organization, mentoring peers and advocating for best practices to elevate overall design maturity and user experience quality.
• Promote and enforce accessibility and responsive design standards, ensuring inclusive, high-quality, and consistent user experiences across all digital platforms.
• Continuously research and integrate emerging industry trends, new tools, and advanced UI/UX methodologies to elevate the digital product experience and maintain a competitive edge.

📝 Enhancement Note: The responsibilities highlight a blend of execution and strategic influence. The "end-to-end UX design process" with "high degree of autonomy" points to a senior individual contributor role. The focus on "influencing product direction," "driving the evolution of our design system," and "mentoring peers" indicates expectations beyond pure design craft, encompassing strategic thinking and team leadership within design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field is often preferred for roles of this seniority, demonstrating a foundational understanding of design principles and user behavior.

Experience: 5+ years of professional experience in UX/UI design roles with a proven track record of delivering complex, high-impact digital products.

Required Skills:

• Demonstrated expertise in leading the full UX design lifecycle, from discovery and user research to high-fidelity design, prototyping, and validation.
• Deep understanding of user-centered design principles, methodologies, and best practices, with the ability to apply them strategically to complex applications.
• Strong proficiency in modern design and prototyping tools, specifically Figma, and familiarity with relevant plugins.
• Proven experience in conducting and analyzing user research, including interviews and usability testing, to derive actionable insights.
• Hands-on experience with design systems and component libraries, including contributions to their development and maintenance.
• Solid understanding of web and mobile technologies, development processes, and the technical constraints influencing design decisions.
• Excellent communication, presentation, and collaboration skills, with the ability to articulate design decisions effectively to cross-functional teams in an agile environment.
• Fluent English proficiency in both spoken and written communication, essential for Pan-Baltic level collaboration.
• A strong portfolio showcasing end-to-end ownership of complex, high-impact product features.

Preferred Skills:

• Experience with localization tools such as Lokalise.
• Familiarity with emerging AI-powered design tools and their application in the design workflow.
• Experience contributing to and maintaining scalable, reusable design patterns and component libraries.
• Knowledge of accessibility standards (e.g., WCAG) and experience implementing them.
• Experience working within agile development methodologies (Scrum, Kanban).
• Understanding of responsive design principles and implementation.

📝 Enhancement Note: The requirement for "5+ years of professional experience" and "end-to-end ownership of complex, high-impact product features" clearly positions this role as a senior-level individual contributor. The emphasis on Figma, design systems, and user research, coupled with the need for fluent English for Pan-Baltic collaboration, are critical technical and soft skill requirements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is crucial, demonstrating end-to-end ownership of complex, high-impact product features from ideation to final implementation.
• Showcase a variety of UX/UI design artifacts, including user journeys, detailed wireframes, interactive prototypes, and high-fidelity mockups that clearly illustrate problem-solving and design execution.
• Include case studies that detail the design process, user research methodologies employed, key decisions made, and the rationale behind them, highlighting problem-solving skills.
• Demonstrate the ability to translate complex business challenges and user needs into intuitive and scalable digital experiences.
• Present evidence of collaboration with engineering and product teams, showcasing how designs were iterated upon and implemented effectively.

Process Documentation:

• Examples of how user research and usability testing were conducted, analyzed, and translated into actionable design improvements.
• Demonstrations of contributions to or development of design systems, component libraries, and style guides, emphasizing consistency and scalability.
• Case studies that highlight the application of user-centered design principles and best practices in real-world projects.
• Evidence of adherence to and promotion of accessibility and responsive design standards in delivered work.
• Documentation of how design decisions were validated and iterated upon based on user feedback and data.

📝 Enhancement Note: The job description explicitly states "a strong portfolio demonstrating end-to-end ownership of complex, high-impact product features." This suggests that candidates will be evaluated not just on visual aesthetics but on their ability to navigate the entire product development lifecycle, from initial problem definition and research through to detailed design and collaboration for implementation.

💵 Compensation & Benefits

Salary Range: 3,200 - 4,700 EUR/month (Gross)

Benefits:

• Flexibility: Flexible working hours and hybrid work arrangements.
• Remote Work: Possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK for up to 90 days per year.
• Additional Vacation: Extra weeks of vacation for employees with one year or more of tenure.
• Volunteer Time Off: Dedicated days off for volunteering activities.
• Military Training Leave: 30 fully paid calendar days per year for employees participating in military training.
• Health Insurance: Comprehensive health insurance provided after the initial 3 months in all Baltic states.
• Health Days: Paid sick days without requiring a doctor's note.
• Wellbeing Support: Access to tools and resources for personal and professional wellbeing.
• Professional Development: Internal and external training programs, LinkedIn Learning access, workshops, conferences, and online training opportunities.
• Product Benefits: Special offers and pricing for Luminor products and services.

Working Hours: While not explicitly stated as a fixed number, the mention of "Flexible working hours" and "Hybrid work" implies a degree of autonomy and a focus on output rather than strict adherence to a 9-to-5 schedule. A standard full-time role typically involves around 40 hours per week.

📝 Enhancement Note: The provided salary range (3,200 - 4,700 EUR/month Gross) is for Latvia. This is a competitive range for a Senior UX/UI Designer in Riga. The benefits package is extensive, with a strong emphasis on flexibility, employee wellbeing, and professional growth, which are attractive incentives for design professionals. The remote work policy (up to 90 days anywhere in the EU/UK/Switzerland/Iceland) is particularly noteworthy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking and Financial Services. Luminor is positioned as a "local banking champion" within the Baltic region, aiming to modernize and innovate within the financial sector. Company Size: Luminor is a significant financial institution, operating across the Baltic states (Estonia, Latvia, Lithuania). While the exact number of employees isn't provided here, it's indicative of a large, established organization with a substantial workforce, likely numbering in the thousands. Founded: Luminor was formed in 2017 through the merger of Nordea Bank's and DNB Bank's operations in the Baltic region. This history suggests a company built on established banking foundations but with a forward-looking vision for digital transformation.

Team Structure:

• The UX/UI Designer will likely be part of a broader Product or Digital Design team, potentially within a larger Digital Transformation or Technology division.
• Reporting relationships are not specified but are typical for senior roles, possibly to a Lead UX Designer, Head of Design, or Product Manager.
• Close collaboration with Product Managers, Engineers, Researchers, and potentially Marketing and Business Analysts is expected, given the agile development environment and cross-functional nature of product development.

Methodology:

• The company emphasizes a "Yes, you can!" attitude, encouraging ambition, innovation, and achieving big things.
• A dynamic and fast-paced environment is described, where change is constant and learning is continuous.
• User-centered design principles are core, with a focus on translating complex business challenges and user needs into intuitive digital experiences.
• Agile development methodologies are in place, requiring close collaboration and iterative design processes.
• Emphasis on data-driven decision-making, particularly in research and validation phases.

Company Website: https://luminorbank.teamtailor.com (Hiring portal) / https://www.luminor.lt (General company site, can be adapted for other Baltic countries)

📝 Enhancement Note: Luminor's identity as a "local banking champion" formed from a merger suggests a blend of established financial services rigor with a drive for modern digital innovation. The "dynamic environment" and "fast-paced" nature are key cultural indicators for potential hires.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor with potential for leadership. This role is designated as "Senior," indicating a high level of skill, experience, and autonomy. The responsibilities include mentoring peers and championing design principles, suggesting a path towards design leadership or specialized expert roles within the UX/UI domain.

Reporting Structure: The role will likely report to a Design Lead, Head of UX/UI, or a Product Management lead, depending on the team's specific organizational structure. Collaboration will be extensive with product managers and engineering teams.

Operations Impact: The Senior UX/UI Designer is expected to have a significant impact on the usability, user satisfaction, and ultimately the adoption and success of Luminor's web-based financial applications. By translating complex needs into intuitive experiences and driving design system evolution, they directly influence the efficiency and effectiveness of digital banking services for customers. Their work contributes to the company's goal of being a "local banking champion" through superior digital experiences.

Growth Opportunities:

• Design Leadership: Potential to move into a Lead UX/UI Designer or Design Manager role, overseeing a team and strategy.
• Specialization: Deepen expertise in specific areas like user research, interaction design, accessibility, or design system architecture.
• Cross-functional Mobility: Transition into Product Management or UX Research roles, leveraging a strong understanding of user needs and product development.
• Continuous Learning: Access to extensive training programs, LinkedIn Learning, workshops, and conferences to stay at the forefront of design trends and technologies.
• Pan-Baltic Exposure: Opportunity to work on projects with a regional scope, broadening experience across different market nuances within the Baltics.

📝 Enhancement Note: The "Senior" title combined with responsibilities like mentoring and driving design system evolution suggests a role that is not just about executing design tasks but also about contributing to the strategic direction and maturity of the design function within Luminor.

🌐 Work Environment

Office Type: The role is advertised as Hybrid, indicating a mix of on-site work at the Riga office (Skanstes iela 12) and remote work. This offers a balance between in-person collaboration and personal flexibility. Office Location(s): The primary office location mentioned is Riga, Latvia (Skanstes iela 12).

Workspace Context:

• The Riga office is likely a modern, professional environment conducive to collaboration, with facilities supporting hybrid work.
• The company culture promotes dynamism and rapid change, suggesting an energetic workspace.
• Access to necessary design tools (Figma, etc.) and technology is implied, supporting an effective remote and in-office working experience.
• Opportunities for interaction with diverse, international teams will be present, fostering a collaborative and stimulating work atmosphere.

Work Schedule: The job specifies "Flexible working hours" and a "Hybrid work" arrangement. While the standard full-time workload is typically around 40 hours per week, employees likely have flexibility in choosing their start and end times, provided they meet project deadlines and collaboration needs across different time zones within the Pan-Baltic region. This flexibility supports a healthy work-life balance.

📝 Enhancement Note: The combination of a specific office location in Riga and the extensive remote work policy (90 days anywhere in the EU/UK/Switzerland/Iceland) offers significant flexibility. The "Hybrid" designation is key, suggesting a structured approach to balancing in-office and remote work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, potentially including a brief screening call to assess basic qualifications and cultural fit.
• Portfolio Review & Discussion: Candidates will present their portfolio, focusing on end-to-end ownership of complex features. Expect in-depth questions about their process, decision-making, and problem-solving approaches.
• Design Challenge/Case Study: A practical exercise to evaluate design skills, problem-solving abilities, and approach to a specific design problem relevant to Luminor's context. This might involve a take-home assignment or an in-person/virtual workshop.
• Stakeholder Interviews: Meetings with potential team members, product managers, and engineering leads to assess collaboration skills, technical understanding, and cultural fit.
• Final Interview: Likely with a hiring manager or senior leadership to discuss strategic fit, career aspirations, and confirm suitability for the senior role.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-4 of your strongest projects that best demonstrate end-to-end ownership of complex, high-impact features.
• Tell a Story: For each project, clearly articulate the problem, your role, the process (research, ideation, design, testing, iteration), key decisions and their rationale, and the measurable impact or outcome.
• Show, Don't Just Tell: Include visuals (wireframes, prototypes, final designs) and explain your design choices.
• Highlight Collaboration: Mention how you worked with engineers, product managers, and other stakeholders.
• Quantify Impact: If possible, include metrics or outcomes that demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion times, improved user satisfaction scores).
• Demonstrate Seniority: Emphasize your strategic thinking, problem-solving approach, and ability to mentor or influence others.

Challenge Preparation:

• Understand Luminor's business and target audience in the Baltic financial market.
• Be prepared to articulate your design process clearly and defend your decisions logically.
• Practice presenting your portfolio and design thinking concisely and engagingly.
• Familiarize yourself with common UX/UI challenges in the FinTech space, such as security, trust, accessibility, and complex data presentation.

📝 Enhancement Note: The emphasis on a "strong portfolio demonstrating end-to-end ownership" means candidates should prepare to walk through their projects in detail, explaining the 'why' behind their design choices and showcasing their strategic thinking, not just visual execution.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, expected to be used extensively for creating wireframes, high-fidelity mockups, interactive prototypes, and collaborating on design systems. Proficiency is mandatory.
• Design System Tools/Methodologies: Experience contributing to and maintaining scalable component libraries and design patterns within Figma or similar environments.
• Localization Tools: Experience with tools like Lokalise is preferred, indicating an understanding of adapting designs for different linguistic and cultural contexts across the Pan-Baltic region.
• AI-Powered Design Tools: Familiarity with emerging AI tools for design assistance (e.g., for content generation, basic layout suggestions, or design system checks) is a plus.

Analytics & Reporting:

• While not explicitly listed as a direct tool requirement for the designer, an understanding of how to interpret data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) and user feedback tools to inform design decisions is expected.
• Familiarity with usability testing platforms and methods for gathering qualitative data.

CRM & Automation:

• Not directly relevant to this UX/UI role, but awareness of how design impacts user journeys within CRM or automation workflows might be beneficial in understanding the broader product ecosystem.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool. The inclusion of Lokalise and a note about AI-powered design tools suggests Luminor is adopting modern, efficient workflows. The role requires not just proficiency in design tools but also an understanding of the broader product ecosystem and how design integrates with development and business goals.

👥 Team Culture & Values

Operations Values:

• "Yes, you can!" Attitude: Encourages ambition, proactivity, and a can-do spirit in tackling challenges and achieving goals.
• User-Centricity: A fundamental value driving the design process, focusing on understanding and meeting diverse user needs.
• Innovation & Ambition: Fostering an environment where new ideas are encouraged to build a "local banking champion."
• Collaboration & Teamwork: Essential for success in a dynamic, fast-paced, and cross-functional environment, especially within international teams.
• Continuous Learning: Valuing personal and professional growth, staying updated with industry trends and new methodologies.
• Efficiency & Scalability: Demonstrated through the emphasis on design systems and creating elegant, scalable digital experiences.

Collaboration Style:

• Agile & Iterative: Working closely with product managers and engineers in agile development cycles, involving frequent feedback loops and iterative design adjustments.
• Cross-functional: Seamless collaboration across different departments (product, engineering, potentially marketing, research) to ensure design alignment and feasibility.
• Mentorship & Advocacy: A senior role involves actively mentoring peers and advocating for user-centered design principles and best practices across the organization.
• Open Communication: Encouraging free flow of ideas and open discussion, especially given the dynamic and fast-paced nature of the work.

📝 Enhancement Note: The company culture emphasizes proactivity, innovation, and a strong user focus, all within a dynamic and collaborative environment. The "Yes, you can!" slogan suggests a culture that empowers employees to take initiative and pursue ambitious goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating complex financial requirements while ensuring an intuitive and accessible user experience for a diverse customer base.
• Driving Design System Adoption: Ensuring consistent application and evolution of the design system across a large, evolving product suite and potentially multiple teams.
• Adapting to a Fast-Paced Environment: Thriving in a dynamic setting where change is constant and new initiatives are frequent.
• Remote/Hybrid Collaboration: Effectively collaborating and maintaining design consistency across distributed teams and varying work arrangements.
• Elevating Design Maturity: Championing best practices and influencing stakeholders to continuously improve the overall design quality and user experience across the organization.

Learning & Development Opportunities:

• Advanced Design Skills: Deepen expertise in specific UX/UI areas through workshops, online courses (LinkedIn Learning), and hands-on project experience.
• Design System Architecture: Gain in-depth knowledge of building and managing scalable design systems.
• FinTech Innovation: Stay abreast of emerging trends and technologies in financial technology design.
• Cross-Cultural Design: Develop skills in designing for diverse audiences across the Pan-Baltic region.
• Leadership & Mentorship: Develop leadership capabilities through mentoring junior designers and contributing to strategic design initiatives.
• Industry Exposure: Attend conferences and workshops to network and learn from industry leaders.

📝 Enhancement Note: The challenges are typical for senior roles in established companies undergoing digital transformation. The growth opportunities are substantial, emphasizing both technical skill enhancement and potential career progression into leadership or specialized roles within the FinTech domain.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a complex UX design project from your portfolio where you led the end-to-end process. What was the problem, your approach, key challenges, and the outcome?" (Focus: End-to-end ownership, problem-solving, impact)
• "How do you approach user research and validation? Describe a time when research findings significantly changed your design direction." (Focus: User-centricity, data-driven design)
• "Describe your experience with design systems. How have you contributed to or managed one? What are the key principles for a successful design system?" (Focus: Scalability, consistency, collaboration)
• "How do you balance user needs with business objectives and technical constraints in your designs?" (Focus: Strategic thinking, pragmatism)
• "Imagine you need to design a new feature for our mobile banking app. What would be your first steps, and how would you involve engineering and product teams?" (Focus: Process, collaboration, product thinking)

Company & Culture Questions:

• "What interests you about Luminor and our mission to be a local banking champion?" (Focus: Motivation, alignment with company vision)
• "How do you handle working in a fast-paced, dynamic environment with frequent changes?" (Focus: Adaptability, resilience)
• "Describe your ideal collaboration style with product managers and engineers." (Focus: Teamwork, communication)
• "How do you stay current with the latest UI/UX trends and tools?" (Focus: Continuous learning, industry awareness)
• "What are your thoughts on accessibility and inclusive design, and how do you implement them?" (Focus: Values, best practices)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio with clear case studies. For each case study, use a problem-solution-outcome structure.
• Narrative: Tell a compelling story behind each project, highlighting your personal contribution, decision-making process, and the impact of your work.
• Visuals: Use high-quality visuals (wireframes, prototypes, final designs) to illustrate your points effectively.
• Metrics: Quantify results whenever possible (e.g., "increased conversion by X%", "reduced task completion time by Y seconds").
• Conciseness: Be prepared to present your key projects within a specified timeframe, focusing on the most relevant aspects for this role.
• Tool Proficiency: Be ready to discuss your experience with Figma and other tools mentioned.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design craft but also strategic thinking, leadership potential, and a deep understanding of the product development lifecycle. The emphasis on "end-to-end ownership" and "complex, high-impact features" means candidates must be ready to dissect their most challenging projects.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the Luminor Group hiring portal (luminorbank.teamtailor.com). Ensure your CV is in English and PDF format.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end ownership of complex, high-impact features, aligning with the responsibilities outlined. Focus on problem-solving, user research, and measurable outcomes.
• Resume Optimization: Ensure your resume clearly details your 5+ years of experience, proficiency in Figma, experience with design systems, and user research methodologies. Use keywords from the job description naturally.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to present your portfolio confidently and discuss how your skills align with Luminor's values and goals.
• Company Research: Familiarize yourself with Luminor's mission, its position in the Baltic banking market, and its digital transformation efforts. Understand the implications of a "local banking champion" strategy on user experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.