Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher (Maternity Cover)

Company: SentinelOne

Location: Prague, Czech Republic

Job Type: Temporary

Category: User Experience / Product Design Operations

Date Posted: 2026-05-06

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end user research initiatives, from planning and execution to synthesis and stakeholder communication, to inform product strategy and design.

• Drive user-centered design principles across product development by translating complex user needs and behaviors into actionable insights for product managers, designers, and engineers.

• Leverage a strong understanding of AI tools and their application within the UX research process to enhance efficiency and depth of insights.

• Contribute to the evolution of SentinelOne's AI-native cybersecurity platform by ensuring user needs are at the forefront of product innovation and development.

• Collaborate within a growing, global design team to enhance product usability, lovability, and flexibility for enterprise and government clients.

📝 Enhancement Note: The role is specified as a maternity cover, indicating a temporary engagement with a defined duration, likely requiring immediate impact and strong self-sufficiency. The emphasis on AI tools suggests a forward-thinking approach to research methodologies within the cybersecurity domain.

📈 Primary Responsibilities

• Develop comprehensive research plans, defining methodologies (qualitative and quantitative), participant recruitment, and timelines for user research projects.

• Conduct in-depth user interviews, surveys, contextual inquiries, and usability testing sessions with enterprise and government security professionals.

• Analyze product usage data and user feedback to identify critical pain points, unmet needs, and opportunities for product improvement.

• Synthesize complex research findings into clear, concise, and compelling narratives, presentations, and reports for executive leadership, product, and engineering teams.

• Collaborate with product designers to create user personas, journey maps, wireframes, and interactive prototypes that reflect research insights and user requirements.

• Champion user advocacy throughout the product lifecycle, educating teams on user needs and the impact of user experience on adoption and satisfaction.

• Contribute to the ongoing refinement of UX research methodologies and best practices within the SentinelOne design team.

• Stay abreast of emerging trends in UX research, AI, and cybersecurity to ensure the team's research techniques remain cutting-edge.

📝 Enhancement Note: While the core responsibilities are standard for a Senior UX Researcher, the context of a cybersecurity platform for enterprise and government clients implies research will need to consider complex workflows, high-stakes decision-making, and potentially specialized user roles within security operations centers (SOCs).

🎓 Skills & Qualifications

Education:

Experience:

• Proven experience (5-10 years) in conducting user research for complex software or web-based applications, preferably within B2B enterprise environments.

Required Skills:

• Proficiency in planning and executing a variety of qualitative and quantitative research methods, including user interviews, surveys, usability testing, contextual inquiries, and diary studies.

• Expertise in synthesizing research data to identify key user needs, pain points, and behavioral patterns.

• Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets and translate them into user-centered design recommendations.

• Fluency in English, both written and spoken, with exceptional communication, presentation, and storytelling skills to effectively convey research findings to diverse audiences.

• Proficiency in utilizing AI tools to augment the UX research process, such as for data analysis, synthesis, or participant recruitment.

Preferred Skills:

• Knowledge of cybersecurity concepts, threat landscapes, and the operational challenges faced by security teams in enterprise and government organizations.

• Experience in designing research for AI-driven products or features.

• Familiarity with A/B testing and experimental design methodologies.

• Experience working within Agile development environments.

📝 Enhancement Note: The "highly appreciated" nature of the degree suggests that equivalent practical experience and a strong portfolio can compensate for formal education in this role. The explicit mention of AI tools and cybersecurity knowledge indicates these are key differentiators for successful candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a range of user research projects, demonstrating end-to-end research lifecycle management.

• Case studies that clearly articulate research objectives, methodologies employed, key findings, and the tangible impact of the research on product design or business outcomes.

• Evidence of hypothesis generation, experimental design, and iterative research processes.

• Examples of how research insights were translated into concrete design artifacts such as personas, user journey maps, or feature specifications.

Process Documentation:

• Demonstrated ability to document research processes, including methodology selection, participant screening criteria, and data analysis frameworks.

• Experience in creating clear and actionable research reports, presentations, and insight summaries tailored to various stakeholder needs.

• Examples of how user feedback loops and continuous research mechanisms were established to support ongoing product iteration.

📝 Enhancement Note: The emphasis on "impact on product development" and "tangible impact on product design or business outcomes" is critical for a Senior UX Researcher role. Candidates should be prepared to quantify the value their research has delivered. The specific mention of Dovetail and Figma suggests these tools should be highlighted in portfolio examples if used.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Stock & Bonuses: Grant of Restricted Stock Units (RSUs) with a 4-year vesting plan, annual performance-based bonuses, and an Employee Stock Purchase Plan (ESPP).

• Time Off & Well-being: Generous Flexible Time Off policy, standard 5 weeks vacation, flexible paid sick days, fully paid Short Term Sick/Nursing Leave, 16-week parental leave, grandparent leave, and additional company holidays.

• Insurance & Health: Pension Insurance Contribution, Premium life insurance, Private medical care for the employee and one additional person, and a Global Employee Assistance Program.

• Work Perks: Monthly meal and well-being allowance, provision of a high-end MacBook/Windows laptop, support for home office setup, and in-office refreshments.

• Growth & Community: Access to LinkedIn Learning, internal mentoring programs, educational support, generous referral bonuses, and opportunities to participate in optional company events (sports, BBQs, charity).

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. While specific daily schedules may offer some flexibility, core collaboration hours will need to be observed to align with global teams and local office presence as per the hybrid arrangement.

📝 Enhancement Note: The salary range is an estimate based on market data for Prague and the specified experience level and industry. Actual compensation will be determined by SentinelOne based on the candidate's specific qualifications, experience, and the duration of the maternity cover. The comprehensive benefits package is a significant component of the total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity, Artificial Intelligence, Enterprise Software. SentinelOne operates at the forefront of AI-native cybersecurity, providing an autonomous platform that unifies protection across endpoint, cloud, identity, and AI systems. This positions the company in a rapidly evolving and high-demand market.

Company Size: SentinelOne is a significant player in the cybersecurity market, indicated by its rapid growth and global presence. While the exact size isn't specified, its extensive benefits package and global design team suggest a company of substantial scale, likely in the 1,000-5,000+ employee range.

Founded: SentinelOne was founded in 2013. Its relatively recent founding, combined with its rapid growth, points to a dynamic, innovative, and fast-paced culture focused on disruption and market leadership.

Team Structure:

• The design team is global and growing, with over 20 designers located across the US, Israel, Czechia, and India, indicating a distributed and collaborative structure.

• UX Researchers will likely work closely with dedicated Product Managers, Product Designers, and Engineers within product teams, often forming cross-functional squads.

Methodology:

• SentinelOne emphasizes an AI-native approach, suggesting a strong focus on data-driven decision-making, automation, and leveraging intelligent systems across all functions, including product development and cybersecurity operations.

• The company culture encourages curiosity, continuous learning, and experimentation, particularly with AI tools, to drive better, faster, and smarter outcomes.

• A user-centered design philosophy is actively promoted, aiming to make products more lovable, usable, and flexible for a demanding enterprise clientele.

Company Website: https://www.sentinelone.com/

📝 Enhancement Note: The company's purpose "to give the advantage to those who secure our future" highlights a mission-driven culture. The emphasis on AI and continuous learning suggests an environment that values proactive skill development and technological adoption, which is crucial for operations roles.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior UX Researcher, indicating a mid-to-senior level position. It requires a strong foundation in research methodologies, the ability to work independently, and a significant track record of influencing product direction. As a maternity cover, the focus is on immediate contribution and expertise rather than long-term career pathing within SentinelOne, though successful performance could lead to future opportunities.

Reporting Structure: The Senior UX Researcher will likely report to a UX Research Lead, Design Manager, or Head of Product Design. They will work collaboratively with Product Managers, Product Designers, and Software Engineers within specific product squads.

Operations Impact: The UX Researcher's work directly impacts the usability, effectiveness, and adoption of SentinelOne's AI-native cybersecurity platform. By ensuring the product is intuitive and meets the critical needs of enterprise and government security teams, the researcher contributes to enhanced customer satisfaction, reduced support overhead, and ultimately, stronger security postures for clients, which is a direct driver of revenue and market position.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in research methodologies for complex enterprise software, AI-driven products, and the cybersecurity domain.

• Cross-functional Collaboration: Gain extensive experience working with diverse global teams, improving communication and collaboration skills across different functions and geographies.

• Methodology Advancement: Contribute to and learn from the evolution of UX research practices within a rapidly growing design organization, potentially exploring new tools and techniques.

• Potential for Future Roles: While temporary, exceptional performance could open doors for future permanent or contract opportunities within SentinelOne's expanding design and operations teams.

📝 Enhancement Note: For a maternity cover role, "growth" is often measured by the breadth of experience gained and impact delivered within the contract period. The specific context of AI in cybersecurity offers a valuable learning and development opportunity for any operations professional.

🌐 Work Environment

Office Type: SentinelOne operates with a hybrid work model. This means the role will involve a combination of remote work and in-office collaboration. The Prague office serves as a hub for local teams.

Office Location(s): The role is based in Prague, Czech Republic. Specific office address details would typically be provided to candidates during the interview process, but it's expected to be a modern, well-equipped workspace designed for collaboration.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates strong communication and collaboration tools and practices to ensure seamless interaction between remote and in-office team members, as well as with global colleagues. The design team's distributed nature reinforces this.

• Tools and Technology: Employees are provided with high-end laptops (MacBook/Windows) and support for home office setups, indicating a commitment to providing the necessary tools for productive work, whether remote or in-office. Access to design and research software like Dovetail and Figma is standard.

• Team Interaction: Opportunities for direct interaction with colleagues will occur during in-office days, fostering team cohesion, spontaneous problem-solving, and knowledge sharing. Virtual collaboration tools will be essential for ongoing communication.

Work Schedule: A hybrid work schedule is expected, balancing remote flexibility with structured in-office collaboration days. Specific days for in-office presence may be determined by team needs or company policy. Standard working hours will apply, with potential flexibility around daily start and end times, but requiring availability during core business hours for team synchronization.

📝 Enhancement Note: The hybrid nature of the role requires candidates to be self-disciplined and adept at remote collaboration while also valuing in-person interaction for team building and complex problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will conduct an initial call to assess basic qualifications, experience, and cultural fit, and to explain the role and interview process.

• Technical Interview / Portfolio Review: This stage will likely involve a deep dive into the candidate's portfolio. Candidates will be expected to present 2-3 key research projects, detailing their process, insights, and impact. Questions will focus on research methodology, problem-solving, and collaboration.

• Hiring Manager Interview: A conversation with the hiring manager to discuss the role in more detail, assess leadership potential (for a senior role), and understand how the candidate's experience aligns with SentinelOne's needs, particularly for a maternity cover position.

• Cross-functional Stakeholder Interview(s): Interviews with Product Managers, Product Designers, or Engineers to evaluate collaboration skills, communication style, and ability to integrate research findings into product development workflows.

• Final Round: Potentially a final interview with a senior leader to confirm overall fit and alignment with company values.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end research process, diverse methodologies, and demonstrable impact on product outcomes. Prioritize projects relevant to enterprise software or complex systems if possible.

• Tell a Story: Structure each case study with a clear narrative: the problem/context, your role and objectives, the research process (methods, participants), key insights, design recommendations, and the resulting impact (quantified if possible).

• Highlight Collaboration: Emphasize how you partnered with designers, PMs, and engineers, and how you communicated your findings to ensure adoption and influence.

• Showcase AI Tool Usage: If applicable, detail how you leveraged AI tools in your research process and the benefits achieved.

• Be Prepared for Detail: Anticipate questions about your decision-making process, how you handled challenges, and how you measured success.

Challenge Preparation:

• While not explicitly mentioned, some companies may include a small take-home research exercise or a live problem-solving scenario. Be prepared to discuss how you would approach a specific research problem related to SentinelOne's product or a hypothetical user scenario.

• Practice articulating your thought process clearly and concisely, especially when discussing trade-offs in research methodology or dealing with ambiguity.

📝 Enhancement Note: For a maternity cover role, interviewers will be looking for someone who can hit the ground running. Demonstrating immediate impact and a strong understanding of the product development lifecycle will be key. Highlighting experience with tools like Dovetail and Figma will be advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• UX Research Platforms: Dovetail (explicitly mentioned, likely for research synthesis, repository, and analysis)

• Design & Prototyping Tools: Figma (explicitly mentioned, for collaborative design, wireframing, and prototyping, and potentially for research handoffs)

• Survey Tools: Qualtrics, SurveyMonkey, Google Forms, or similar for creating and distributing surveys.

• Usability Testing Platforms: UserTesting.com, Lookback, Maze, or internal tools for remote and in-person usability testing.

• Analytics Tools: Google Analytics, Mixpanel, Amplitude, or internal product analytics platforms for quantitative data analysis.

Analytics & Reporting:

• Proficiency in analyzing data from product analytics platforms to understand user behavior patterns, feature adoption, and conversion funnels.

CRM & Automation:

• While not core to UX Research, familiarity with CRM systems (e.g., Salesforce) and marketing automation tools can provide context on user segmentation and customer journeys.

📝 Enhancement Note: The explicit mention of Dovetail and Figma signifies these are key tools within the design and research team. Candidates should be prepared to discuss their experience and proficiency with these platforms, and how they integrate them into their research workflow.

👥 Team Culture & Values

Operations Values:

• Curiosity & Continuous Learning: A strong drive to explore new solutions, experiment thoughtfully, and embrace lifelong learning, especially concerning AI tools and concepts.

• Impact-Driven: A focus on delivering better, faster, and smarter outcomes that have a real, measurable, and global impact.

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring their needs and experiences are paramount in product development.

• Collaboration & Teamwork: A proactive approach to working with cross-functional teams, sharing knowledge, and contributing to a collective goal.

• Innovation: A desire to build, problem-solve, and innovate, pushing the boundaries of cybersecurity and AI.

Collaboration Style:

• Cross-functional Integration: Emphasis on close collaboration with Product Managers, Product Designers, and Engineers to ensure research insights are seamlessly integrated into the product development lifecycle.

• Data-Informed Decision Making: A culture where decisions are backed by data and user insights, fostering robust discussions and strategic alignment.

• Feedback Exchange: An environment that encourages open feedback, constructive critique, and continuous improvement of both products and processes.

• Global Teamwork: Adapting to working with distributed teams across different time zones, requiring strong asynchronous communication skills and cultural awareness.

📝 Enhancement Note: The explicit mention of AI reshaping every function and enabling team members to build fluency in AI tools highlights a culture that embraces technological advancement and proactive skill development, which is highly relevant for operations professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Maternity Cover Constraint: Quickly integrating into a global team and making significant contributions within a defined, temporary timeframe.

• Complex User Base: Researching the needs of security professionals in enterprise and government sectors, who face high-stakes, time-sensitive tasks and complex technical environments.

• AI Integration: Effectively researching and incorporating AI-driven features, understanding both user adoption challenges and the unique research considerations for AI products.

• Balancing Qualitative & Quantitative Data: Synthesizing insights from diverse research methods to form a holistic understanding of user behavior and product effectiveness.

• Remote & Hybrid Collaboration: Navigating the complexities of working effectively in a hybrid model and across multiple time zones to ensure cohesive research efforts.

Learning & Development Opportunities:

• AI in Cybersecurity Research: Gaining hands-on experience researching AI-native products within the dynamic cybersecurity landscape.

• Advanced Methodologies: Opportunity to refine and expand expertise in a variety of qualitative and quantitative research techniques.

• Global Team Dynamics: Developing skills in cross-cultural communication and collaboration within a distributed international design team.

• Product Strategy Influence: Directly impacting the direction of a leading AI-powered cybersecurity platform, contributing to significant product evolution.

📝 Enhancement Note: The "challenges" section should highlight potential hurdles and how a candidate can leverage them as growth opportunities. For a maternity cover, demonstrating resilience and rapid learning is key.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence a product roadmap based on your research findings. What was the situation, your approach, and the outcome?" (Focus on demonstrating impact and stakeholder management.)

• "How would you approach designing a research study to understand user needs for a new AI-driven security feature?" (Assess understanding of AI research considerations and methodology.)

Company & Culture Questions:

• "Why are you interested in SentinelOne, and what excites you about our mission and AI-native approach to cybersecurity?" (Show genuine interest and alignment with company values.)

• "How do you approach working in a hybrid or remote environment, and how do you ensure effective collaboration with global teams?" (Demonstrate adaptability and communication skills.)

Portfolio Presentation Strategy:

• "Select one project from your portfolio that best demonstrates your ability to deliver actionable insights that led to significant product improvements. Please prepare to walk us through the problem, your process, key findings, and the impact." (Focus on clarity, storytelling, and quantifiable results.)

• "Be ready to discuss any trade-offs you made during your research process and why." (Show critical thinking and methodological justification.)

• "Prepare to discuss how you would collaborate with our product designers and engineers on a specific feature." (Demonstrate understanding of the product development lifecycle.)

📝 Enhancement Note: Tailor your portfolio examples to showcase research for complex B2B software and, if possible, any experience with AI or cybersecurity-related products. Emphasize your ability to deliver impact quickly in a temporary role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the SentinelOne careers portal via the provided URL.

• Curate Your Portfolio: Carefully select 2-3 of your most impactful UX research projects. Ensure each case study clearly outlines the problem, your research process, key insights, and the tangible impact on product development or business metrics. Highlight projects that demonstrate experience with complex software, B2B environments, or AI tools.

• Tailor Your Resume: Update your resume to prominently feature keywords relevant to UX research, qualitative and quantitative methodologies, AI tools, Dovetail, Figma, user-centered design, and experience in enterprise software or cybersecurity. Quantify achievements wherever possible.

• Prepare Your Presentation: Practice presenting your chosen portfolio projects. Focus on clear storytelling, articulating your decision-making process, and demonstrating your ability to collaborate with cross-functional teams. Be ready to discuss how you would approach research challenges specific to SentinelOne's product.

• Research SentinelOne: Understand SentinelOne's mission, AI-native platform, target audience (enterprise and government security teams), and company culture. Familiarize yourself with their product offerings and market position to articulate your interest and how your skills align.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with SentinelOne before making application decisions.