Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: United Kingdom

Job Type: Fixed term, Part-time (approx. 30 hours/week)

Category: User Experience Research, Product Research, GTM Operations

Date Posted: April 15, 2026

Experience Level: 5+ years

Remote Status: Fully Remote

🚀 Role Summary

• Lead and support end-to-end UX research initiatives, focusing on a global knowledge platform to enhance user experience.

• Employ a robust mix of quantitative (surveys, large-scale studies) and qualitative research methodologies to uncover user behaviors, motivations, and needs.

• Drive data-driven decision-making by conducting rigorous statistical analysis, data interpretation, and clear reporting of findings.

• Collaborate closely with product teams, UX Research leads, and cross-functional stakeholders to translate research insights into actionable product and design improvements.

• Operate within a remote-first, globally distributed team environment, managing research operations across diverse time zones and international audiences.

📝 Enhancement Note: This role is positioned as a Senior UX Researcher within a contract-based capacity, emphasizing a strong quantitative research focus for a large-scale knowledge platform. The "Fixed term" and "approximately 30 hours per week" indicate a project-based or temporary engagement, likely requiring a high degree of autonomy and efficiency within the defined scope. The mention of "Jobgether on behalf of a partner company" suggests Jobgether acts as an intermediary for recruitment.

📈 Primary Responsibilities

• Lead and support the full lifecycle of UX research projects, from defining research goals and methodologies to executing data collection and analysis.

• Design and implement comprehensive research plans, strategically selecting appropriate quantitative and mixed-method approaches to address complex user experience challenges.

• Develop and manage detailed survey instruments, participant recruitment strategies, and research operations protocols to ensure data integrity and efficiency.

• Conduct in-depth quantitative analysis, including statistical interpretation, to identify key trends, user pain points, and opportunities for product enhancement.

• Apply data visualization techniques to effectively communicate complex research findings and their implications for product strategy and design.

• Execute qualitative research components, such as user interviews, diary studies, or contextual inquiries, to supplement quantitative data and provide deeper user understanding.

• Translate research outcomes into clear, concise, and actionable insights, presenting findings and recommendations to product teams, design, engineering, and other key stakeholders.

• Communicate research findings effectively through well-structured written reports and compelling presentations, tailored to diverse audiences.

• Contribute to the continuous improvement of UX research practices and methodologies within the team and across the organization.

📝 Enhancement Note: The responsibilities highlight a blend of strategic research leadership and hands-on execution, particularly emphasizing quantitative methods. The role requires managing "research operations," suggesting a need for process-oriented thinking and the ability to streamline research workflows. The focus on a "knowledge platform" implies a need to understand complex information architecture and user engagement patterns.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, Computer Science, or a related field is typically expected for a Senior UX Researcher role.

Experience: 5+ years of progressive experience in User Experience (UX) Research, with a demonstrated specialization in quantitative research methodologies.

Required Skills:

• Proven expertise in designing, conducting, and analyzing large-scale quantitative UX research studies, including surveys and usability testing.

• Strong proficiency in statistical analysis, data interpretation, and deriving actionable insights from complex datasets.

• Demonstrated experience with key quantitative research methods such as A/B testing, conjoint analysis, and UX benchmarking.

• Experience with qualitative research methods like user interviews, ethnographic studies, and contextual inquiry to provide a holistic understanding of user behavior.

• Skill in developing clear and compelling data visualizations to communicate research findings effectively to technical and non-technical audiences.

• Ability to independently manage multiple research projects from initiation to completion, adhering to timelines and delivering high-quality outputs.

• Excellent written and verbal communication skills, with a proven track record of presenting complex research findings to cross-functional teams and stakeholders.

• Strong organizational and time-management skills, essential for managing research operations and multiple priorities in a remote environment.

Preferred Skills:

• Experience working with complex, large-scale platforms, such as wiki-based systems or knowledge repositories.

• Familiarity with open-source communities or volunteer-driven platforms.

• Multilingual abilities, which can be advantageous for global research.

• Experience with research operations tools and processes for efficient participant recruitment and data management.

• Knowledge of advanced statistical software or programming languages (e.g., R, Python) for data analysis.

📝 Enhancement Note: The emphasis on "5+ years of experience" and "lead and support" suggests this is a mid-to-senior level role demanding a high degree of autonomy and methodological rigor, particularly in quantitative research. The "nice-to-haves" provide specific clues about the nature of the partner company's platform.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive UX research case studies, with a strong emphasis on projects that utilized quantitative methodologies.

• Each case study should clearly articulate the research problem, your specific role and responsibilities, the methodologies employed (highlighting quantitative approaches), key findings, and the resulting product or design impact.

• Demonstrate your ability to manage the entire research process, from planning and recruitment to data analysis and reporting, showcasing your research operations capabilities.

• Include examples of data visualization and how you translated complex quantitative data into actionable insights for product teams.

Process Documentation:

• Provide evidence of your ability to design and document research processes, including survey creation workflows, participant screening criteria, and data analysis pipelines.

• Illustrate how you have documented research findings and recommendations for various stakeholders, demonstrating clarity and impact.

• Showcase your understanding of research operations best practices, including participant management, tool selection, and ethical considerations in data collection.

📝 Enhancement Note: For a Senior UX Researcher, a portfolio is crucial. The emphasis on quantitative methods and research operations means candidates should highlight projects where they independently managed studies, analyzed large datasets, and demonstrated measurable impact. Clear documentation of processes and findings is key.

💵 Compensation & Benefits

Salary Range: Given the "Fixed term," "Part-time (approx. 30 hours per week)," "Senior UX Researcher" title, and location in the UK, a competitive hourly rate is expected. Based on industry benchmarks for senior-level contract UX Researchers in the UK, a range of £40 - £70 per hour is estimated, depending on specific experience, client negotiation, and London vs. regional UK rates. This translates to an approximate annual equivalent of £62,400 - £109,200 for a full-time equivalent role, adjusted for the part-time commitment.

Benefits:

• Fully remote, global-first working environment, offering significant flexibility in work location.

• Part-time contract (approximately 30 hours per week) with flexible engagement, allowing for work-life balance.

• Opportunity to contribute to a globally recognized, high-impact knowledge platform, offering a sense of purpose and social impact.

• Exposure to large-scale UX research challenges with diverse international audiences, fostering professional development.

• Collaborative work environment with experienced UX researchers and product teams, promoting knowledge sharing and mentorship.

• Competitive compensation adjusted to location and experience, ensuring fair remuneration for expertise.

Working Hours: Approximately 30 hours per week, with flexible engagement. This allows for autonomy in scheduling work, provided research deadlines and collaboration needs are met.

📝 Enhancement Note: Salary estimation is based on typical contract rates for senior UX Researchers in the UK, considering the part-time nature and remote status. Benefits are focused on flexibility, impact, and professional growth, common for contract roles in tech.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Information Services, Education Technology (implied by "knowledge platform"). The partner company operates a large-scale, globally used knowledge platform, suggesting a mission-driven organization focused on information accessibility and user engagement.

Company Size: Not specified, but the scale of the "knowledge platform" used by "millions of people globally" suggests a large, established organization, potentially a tech giant or a significant player in the information/education sector.

Founded: Not specified.

Team Structure:

• The role reports into UX Research leads and collaborates closely with product teams.

• It involves working with a globally distributed team of UX Researchers, Product Managers, Designers, and Engineers.

Methodology:

• Strong emphasis on data-driven decision-making, leveraging both quantitative and qualitative research.

• Focus on rigorous statistical analysis and clear interpretation of findings.

• Collaborative approach to translating research insights into actionable product improvements.

• Structured research processes, including survey design, participant recruitment, and data management.

Company Website: Jobgether.com (as the recruiter), with the partner company's website not directly disclosed.

📝 Enhancement Note: The partner company is likely a large, established entity with a significant digital footprint, given the scale of its knowledge platform. The culture emphasizes data, collaboration, and a global, remote-first approach.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior UX Researcher, indicating a position that requires significant experience, autonomy, and the ability to lead research initiatives. It's a hands-on research role with leadership responsibilities for specific projects.

Reporting Structure: The Senior UX Researcher will report to UX Research leads and collaborate closely with product managers, designers, and engineers. The structure likely involves project-based teams within a broader UX research function.

Operations Impact: The research directly informs product strategy and design decisions for a global knowledge platform, influencing the experience of millions of users. This role has a direct impact on user engagement, satisfaction, and the overall effectiveness of the platform.

Growth Opportunities:

• Skill Specialization: Deepen expertise in quantitative research methodologies, statistical analysis, and large-scale data interpretation.

• Project Leadership: Gain experience leading complex, global research projects with significant impact.

• Cross-functional Exposure: Enhance collaboration skills by working with diverse product teams and stakeholders across different time zones.

• Industry Experience: Contribute to a prominent knowledge platform, adding significant value to a professional resume.

• Potential for Extension: While a fixed-term contract, successful performance could lead to contract extensions or opportunities within the partner company or through Jobgether.

📝 Enhancement Note: This role offers a chance to hone advanced quantitative research skills on a massive scale. While a contract role, the "Senior" title and scope suggest opportunities for significant professional development and impact, which can be leveraged for future career advancements.

🌐 Work Environment

Office Type: Fully Remote. The company operates on a "remote-first" model, meaning remote work is the primary mode of operation, with all processes and tools designed to support a distributed workforce.

Office Location(s): No physical office requirement. The role is based in the United Kingdom, but the work can be performed from any suitable location within the UK.

Workspace Context:

• A globally distributed and collaborative environment, requiring proficiency with remote collaboration tools.

• Emphasis on asynchronous communication, with clear expectations for responsiveness and engagement across time zones.

• Access to digital tools and platforms necessary for conducting remote research, data analysis, and team communication.

• A culture that values autonomy and self-management, empowering researchers to structure their workdays effectively.

Work Schedule: Approximately 30 hours per week, with flexibility. This allows for a balanced workload and personal scheduling, provided research deliverables and collaborative meetings are managed effectively.

📝 Enhancement Note: The remote-first nature is a key aspect, implying a need for strong self-discipline, excellent virtual communication skills, and comfort with digital collaboration tools. Flexibility in hours is a significant benefit for work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether): AI-powered matching and potential initial review by Jobgether to assess core requirements and fit.

• Hiring Manager/Team Screen: A conversation with the hiring manager or a senior member of the UX Research team to discuss experience, research approach, and role expectations. Expect questions about your quantitative research background and experience with large-scale studies.

• Portfolio Review & Deep Dive: A dedicated session to present 1-2 key UX research case studies from your portfolio, focusing on your quantitative work. Be prepared to discuss your methodology, data analysis, insights, and impact in detail. This is where your research operations capabilities will be assessed.

• Skills Assessment/Case Study (Potential): You might be given a take-home assignment or a live case study to solve a research problem, focusing on quantitative analysis or survey design.

• Final Interview: A discussion with leadership or key stakeholders to assess cultural fit, strategic thinking, and overall suitability for the role.

Portfolio Review Tips:

• Quantify Everything: For each case study, highlight metrics, statistical significance, and measurable outcomes. Show how your research led to tangible improvements.

• Methodological Clarity: Clearly explain why you chose specific quantitative methods and how they addressed the research questions.

• Research Operations Showcase: Detail how you managed the logistics of your studies, including recruitment, data collection, and tool utilization.

• Problem-Solving Narrative: Structure your case studies to tell a compelling story: problem, your approach, findings, and impact.

• Tailor to the Role: Emphasize projects that involved large datasets, surveys, and complex analysis, aligning with the job description's focus.

Challenge Preparation:

• Quantitative Problem Solving: Practice analyzing hypothetical datasets or designing surveys for complex user behaviors.

• Data Interpretation: Be ready to interpret graphs, statistical outputs, and identify key insights under pressure.

• Stakeholder Communication: Prepare to explain complex quantitative findings in simple, actionable terms for non-researchers.

• Remote Collaboration: Think about how you would manage research operations and collaborate effectively in a distributed, remote-first team.

📝 Enhancement Note: The AI-powered matching by Jobgether suggests a strong emphasis on keyword alignment and clear demonstration of required skills. The portfolio review will be critical, especially for showcasing quantitative expertise and research operations management.

🛠 Tools & Technology Stack

Primary Tools:

• Survey Platforms: Proficient use of tools like Qualtrics, SurveyMonkey, Google Forms, or similar for designing, distributing, and managing large-scale surveys.

• Statistical Analysis Software: Experience with tools such as SPSS, R, Python (with libraries like Pandas, SciPy), or similar for quantitative data analysis.

• Data Visualization Tools: Ability to use tools like Tableau, Power BI, Looker, or even advanced Excel/Google Sheets charting for creating clear visual representations of data.

• Qualitative Research Tools: Familiarity with tools for transcription (e.g., Otter.ai), synthesis (e.g., Dovetail), and potentially remote interviewing platforms.

Analytics & Reporting:

• Experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior on digital platforms.

CRM & Automation:

• While not a direct CRM role, understanding how user data is managed within CRM or user database systems can be beneficial for participant recruitment and segmentation.

• Familiarity with project management tools (e.g., Asana, Trello, Jira) for managing research timelines and tasks.

📝 Enhancement Note: Proficiency in quantitative analysis tools and survey platforms is paramount. The ability to integrate data from various sources and present it clearly via visualization is a key requirement for this role.

👥 Team Culture & Values

Operations Values:

• Data-Driven: A strong commitment to using data and evidence to inform decisions and validate hypotheses.

• User-Centricity: A deep understanding and empathy for users, with a focus on improving their experience.

• Collaboration: A belief in working effectively with cross-functional teams to achieve shared goals.

• Impact-Oriented: A focus on delivering research that leads to tangible, positive outcomes for the product and its users.

• Efficiency & Rigor: A dedication to maintaining high standards of research quality and operational efficiency.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Product Managers, Designers, Engineers, and other researchers to ensure research is integrated into the product development lifecycle.

• Clear Communication: Openly sharing research plans, findings, and recommendations, adapting communication style to different audiences.

• Feedback Exchange: Willingness to give and receive constructive feedback on research methods, analysis, and recommendations.

• Knowledge Sharing: Contributing to a culture of learning by sharing insights, best practices, and expertise within the research team and broader organization.

📝 Enhancement Note: The culture likely values rigorous analysis, collaborative problem-solving, and a proactive approach to improving user experiences on a global scale. The remote-first aspect necessitates strong communication and trust-building.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Scale & Diversity: Conducting research that effectively captures the nuances of a diverse, global user base across different cultures and languages.

• Quantitative Rigor: Ensuring the statistical validity and interpretability of large-scale quantitative studies, especially when dealing with complex data.

• Research Operations: Managing the logistics of large-scale research, including recruitment, data collection, and ensuring data quality, within a remote setting.

• Translating Insights: Effectively bridging the gap between complex statistical findings and actionable product decisions for non-technical stakeholders.

• Contractual Nature: Navigating a fixed-term contract, requiring adaptability and a focus on delivering impact within a defined period.

Learning & Development Opportunities:

• Advanced Quantitative Skills: Opportunity to hone skills in statistical modeling, experimental design, and advanced data analysis techniques on real-world, large-scale data.

• Global Research Experience: Gain invaluable experience conducting research with an international user base, understanding cross-cultural UX nuances.

• Product Strategy Influence: Directly contribute to the strategic direction of a major knowledge platform, influencing product roadmaps.

• Remote Collaboration Mastery: Develop best practices for effective remote work, communication, and collaboration within a distributed team.

• Portfolio Enhancement: Build a strong portfolio of impactful quantitative research projects that can significantly advance a UX research career.

📝 Enhancement Note: This role presents a significant opportunity to tackle complex research challenges at scale, particularly in quantitative analysis and global user understanding, which is highly valuable for career progression in UX Research.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a large-scale quantitative UX research study. What was the objective, your methodology, key findings, and the impact of your research?" (Focus on statistical analysis, survey design, and actionable insights).

• "How do you approach balancing quantitative and qualitative research methods to gain a comprehensive understanding of user needs?" (Demonstrate your ability to integrate different methodologies).

• "Walk us through your process for designing a survey for a complex product feature. What considerations do you make for question wording, sampling, and validation?" (Highlight your survey design expertise).

Company & Culture Questions:

• "What interests you about working on a global knowledge platform and contributing to its user experience?" (Connect your passion to the company's mission).

• "How do you ensure your research remains unbiased when working with large, diverse datasets?" (Address your awareness of potential biases in quantitative research).

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly state the business problem, your research objective, the solution/recommendation, and the measurable impact your research had. Use data to back this up.

• Methodological Depth: Be prepared to explain the rationale behind your chosen quantitative methods, the statistical techniques used, and how you interpreted the results.

• Research Operations Narrative: Detail the practical aspects of running your studies – recruitment, data cleaning, tool usage, and any challenges overcome.

• Visual Storytelling: Use clear, concise slides with strong visuals (charts, graphs) to illustrate your findings and process. Avoid text-heavy slides.

• Conciseness: Be mindful of time. Practice presenting your key case studies within the allocated timeframe, focusing on the most impactful aspects.

📝 Enhancement Note: Be ready to dive deep into the specifics of your quantitative research projects. Demonstrating a clear, data-driven approach to problem-solving and a structured methodology for research operations will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Lever.co.

• Tailor your resume and cover letter: Explicitly highlight your 5+ years of experience in UX Research with a strong emphasis on quantitative methodologies, statistical analysis, survey design, and research operations. Use keywords from the job description.

• Curate your portfolio: Select 2-3 of your most impactful UX research case studies that best demonstrate your quantitative skills, ability to manage research end-to-end, and translate complex data into actionable insights. Ensure these showcase your impact on product decisions.

• Prepare for the interview: Research Jobgether and the general space of knowledge platforms. Anticipate questions about your quantitative research process, statistical analysis capabilities, and experience with large-scale studies. Practice presenting your portfolio case studies concisely and impactfully.

• Understand the role's context: Be ready to discuss your experience in remote-first environments and your approach to collaborating with global, cross-functional teams.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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