Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Grow Therapy

Location: New York, NY; San Francisco, CA; or Seattle, WA

Job Type: Full Time

Category: User Experience Research / Product Research

Date Posted: 2026-04-09T17:15:45

Experience Level: Mid-level to Senior (5-8+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive impactful user insights by designing and executing end-to-end research initiatives across qualitative and quantitative methodologies.

• Shape product strategy and design decisions by synthesizing complex user behaviors and attitudes into clear, actionable recommendations.

• Foster a user-centric product development culture through effective cross-functional collaboration with Product, Design, Engineering, and Business teams.

• Champion user needs and advocate for human-centered design principles, particularly within the sensitive domain of mental healthcare.

• Navigate ambiguity and contribute to strategic direction in a fast-paced, high-growth technology environment.

📝 Enhancement Note: This role is positioned as a mid-level to senior UX Researcher, indicated by the 5-8+ years of experience requirement and the expectation to influence strategy. The emphasis on navigating ambiguity and shaping direction suggests a need for a proactive and self-starting individual capable of defining research agendas in a dynamic startup environment. The hybrid model with 3 days in-office per week implies a need for strong in-person collaboration skills alongside remote work capabilities.

📈 Primary Responsibilities

• Design, plan, and execute comprehensive UX research studies using a diverse toolkit of qualitative (e.g., interviews, usability testing, field studies) and quantitative (e.g., surveys, data analysis) methods.

• Partner closely with Product Managers, Designers, and Business stakeholders to define research objectives, prioritize research plans, and ensure alignment with business goals.

• Conduct generative research to uncover unmet user needs, identify new opportunities, and inform long-term product strategy.

• Perform evaluative research to assess the usability, desirability, and effectiveness of existing and proposed product features, providing data-driven recommendations for improvement.

• Synthesize research findings into compelling narratives, presentations, and actionable deliverables that clearly articulate insights and drive informed decision-making across the organization.

• Act as a user advocate by translating research insights into concrete product requirements and design considerations, ensuring the user voice is central to the development process.

• Collaborate effectively with cross-functional teams, including Product, Design, Content, Engineering, Marketing, and Business Intelligence, to integrate user insights into all stages of the product lifecycle.

• Proactively identify and address research challenges, manage multiple projects concurrently, and adapt research approaches to meet evolving project needs and timelines in a fast-paced environment.

• Uphold and promote ethical research practices, ensuring compliance with privacy regulations and maintaining sensitivity, especially when conducting research within the mental health and healthcare domains.

📝 Enhancement Note: The primary responsibilities highlight a need for a researcher who can operate independently and strategically. The emphasis on both generative and evaluative research, along with the requirement to "shape strategy," suggests this role is more than just testing existing designs; it involves identifying new product opportunities and contributing to the overall product vision. The mention of "mental health, healthcare, or multi-sided platforms" as areas of interest indicates that prior experience or a strong understanding of these complex domains would be highly advantageous.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a related field is typically expected for UX research roles, providing a strong theoretical foundation in research methodologies and human behavior.

Experience: 5–8+ years of hands-on experience in User Experience (UX) Research, Product Research, Market Research, or a closely related field, with a demonstrated history of impacting product development and business outcomes.

Required Skills:

• Mixed-Methods Expertise: Proven proficiency in designing and executing a wide range of qualitative research methods (e.g., in-depth interviews, contextual inquiries, diary studies, usability testing, heuristic evaluations, focus groups) and quantitative research methods (e.g., surveys, A/B testing, statistical analysis, data mining).

• Research Planning & Design: Ability to develop comprehensive research plans, define research objectives, select appropriate methodologies, and create study protocols (e.g., interview guides, survey questionnaires, usability test scripts).

• Data Synthesis & Insight Generation: Strong analytical skills to synthesize complex qualitative and quantitative data, identify patterns, derive meaningful insights, and translate findings into clear, actionable recommendations.

• Communication & Storytelling: Excellent verbal and written communication skills, with a talent for presenting research findings compellingly to diverse audiences, including executive leadership, product teams, and engineering. Ability to craft persuasive narratives that highlight user needs and drive adoption of research-backed solutions.

• Cross-Functional Collaboration: Demonstrated ability to work effectively with cross-functional teams (Product Management, Design, Engineering, Marketing, Business Intelligence) to integrate research into the product development lifecycle and influence decision-making.

• User Advocacy: A strong commitment to representing the user's voice and needs throughout the product development process, ensuring a human-centered approach.

• Ambiguity Navigation: Comfort and capability in operating within ambiguous, fast-moving environments, defining research needs, and driving projects forward with minimal direct supervision.

Preferred Skills:

• Domain Experience: Prior experience conducting research within the mental health, healthcare, or multi-sided marketplace industries. Familiarity with the unique ethical considerations and user needs in these sectors.

• Generative & Strategic Research: Experience in conducting strategic, exploratory research to identify new product opportunities, inform long-term vision, and shape product roadmaps.

• Quantitative Analytics Tools: Proficiency with quantitative research tools and platforms (e.g., survey software like SurveyMonkey or Qualtrics, analytics platforms like Google Analytics, A/B testing tools).

• Prototyping & Design Tools: Familiarity with design and prototyping tools (e.g., Figma, Sketch, Adobe XD) to better understand design artifacts and collaborate with designers.

• Agile/Scrum Methodologies: Experience working within Agile or Scrum development frameworks, adapting research practices to fit iterative development cycles.

📝 Enhancement Note: The requirement for 5-8+ years of experience suggests a need for a researcher who can not only execute studies but also lead research strategy and mentor more junior team members, even if not explicitly stated as a management role. The emphasis on influencing product strategy and navigating ambiguity points towards candidates who can operate with a high degree of autonomy and strategic thinking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies Demonstrating Impact: Your portfolio should feature 2-3 detailed case studies showcasing your end-to-end research process and, critically, the impact of your work on product strategy, design decisions, or business outcomes.

• Methodological Diversity: Highlight projects that demonstrate your proficiency across a range of qualitative and quantitative research methods, illustrating your ability to select the most appropriate tools for different research questions.

• Problem Definition & Solution: Clearly articulate the research problem, the user challenges you uncovered, and your approach to synthesizing findings into actionable insights and recommendations.

• Collaboration & Influence: Showcase instances where you effectively collaborated with cross-functional teams and influenced stakeholders to adopt research-backed solutions.

• Personal Contribution: Clearly delineate your specific role and contributions within each project, especially in team-based research efforts.

Process Documentation:

• Research Plan Examples: Include examples of well-structured research plans, detailing objectives, target participants, methodologies, timelines, and anticipated deliverables.

• Synthesis Artifacts: Present examples of how you synthesize data, such as affinity diagrams, user journey maps, personas, insight reports, or presentation decks that clearly communicate findings.

• Impact Measurement: Where possible, demonstrate how your research contributed to measurable improvements or positive outcomes, such as increased user satisfaction, improved conversion rates, or successful feature adoption.

📝 Enhancement Note: For a Senior UX Researcher role, the portfolio is crucial for demonstrating strategic thinking and impact beyond just executing studies. Candidates should prioritize case studies that show how their research directly influenced product direction, solved significant user problems, and contributed to business goals. The emphasis on "shaping strategy" and "influencing stakeholders" means the portfolio needs to tell a story of impact and strategic contribution.

💵 Compensation & Benefits

Salary Range: $182,000 – $227,000 USD per year.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, along with life and disability coverage.

• Family Support: Generous parental leave (up to 18 weeks paid) and a new child stipend.

• Financial Wellness: 401(k) program with company matching and equity opportunities.

• Home Office & Meals: Stipends for home office setup and ongoing funds for meals, catering to both remote and in-office employees.

• Work-Life Balance: Flexible Paid Time Off (PTO), 12 paid holidays, and a full winter break week.

• Professional Growth: Annual stipends for personal and professional development.

• Health & Wellness: No-cost access to therapy through the Grow platform, weekly "Mental Health Mornings/Afternoons" for self-care, and memberships to leading wellness apps (e.g., One Medical, Headspace, Talkspace).

• Additional Perks: Discounts on pet insurance, commuter benefits, and global travel assistance.

Working Hours: This is a full-time role. While specific daily hours are not detailed, the hybrid model suggests a standard work week, with flexibility expected around core collaboration hours. The "Mental Health Mornings/Afternoons" indicate a company culture that supports employee well-being and flexible scheduling for self-care.

📝 Enhancement Note: The stated salary range of $182,000–$227,000 USD is competitive for a Senior UX Researcher in major tech hubs like New York, San Francisco, and Seattle, reflecting the experience level and the company's funding. The benefits package is robust, with a strong emphasis on mental health support (aligning with Grow Therapy's mission), parental leave, and work-life balance, which are significant draws for experienced professionals. The hybrid expectation (3 days in-office) is clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: Mental Healthcare Technology, HealthTech, Marketplace Platform. Grow Therapy operates at the intersection of technology and healthcare, aiming to democratize access to mental health services. This industry is characterized by rapid innovation, a strong mission-driven ethos, and an increasing focus on data-driven patient outcomes and provider support.

Company Size: Grow Therapy has raised over $178 million in funding, indicating a significant growth stage. While specific employee numbers aren't provided, this funding level typically suggests a company of 100-500+ employees, moving beyond early-stage startup chaos towards more structured growth and scaling operations. This size offers opportunities for significant impact and career progression while maintaining a dynamic, entrepreneurial spirit.

Founded: February 2021. As a relatively young company, Grow Therapy is likely to have a culture that is agile, innovative, and focused on rapid iteration and growth. The mission to improve mental healthcare accessibility is a powerful unifying force for employees.

Team Structure:

• Product & Design Team: The UX Researcher will likely be embedded within or closely aligned with the Product Management and Design teams. This structure fosters tight collaboration on product development.

• Cross-Functional Collaboration: Expect to work with Product Managers, Designers, Engineers, Content Strategists, Marketing, and Business Intelligence teams. This role plays a crucial bridging function.

• Research Function: Given the "Senior" title and the company's growth stage, the research function is likely maturing and expanding. The Senior UX Researcher will have an opportunity to help shape research practices and contribute to building a robust research function.

• Reporting: While not specified, the role likely reports to a Head of Product, Director of Product Design, or a similar leadership position overseeing product strategy and user experience.

Methodology:

• Data-Driven Decision Making: The company emphasizes being "powered by technology" and uses data to inform strategy, suggesting a strong reliance on analytics and research insights.

• User-Centric Approach: The core mission revolves around serving therapists and patients, indicating a deep commitment to understanding and meeting user needs.

• Agile Development: Common in tech startups, expect an agile or iterative approach to product development, requiring researchers to be adaptable and provide timely feedback.

• Mission-Oriented: The focus on improving mental healthcare accessibility suggests a culture where employees are driven by impact and a shared sense of purpose.

Company Website: growtherapy.com

📝 Enhancement Note: Grow Therapy's mission as a mental healthcare marketplace is a significant cultural driver. The company's relatively recent founding (2021) and substantial funding suggest a rapid growth phase, where processes are being established and refined. The UX Researcher will be instrumental in building out the research function and ensuring user-centricity is embedded as the company scales. The hybrid work model implies a need for a culture that balances in-person collaboration with remote flexibility.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior individual contributor role in the UX Research domain. It signifies a professional who is expected to operate with a high degree of autonomy, lead research initiatives, and influence product strategy. The role requires not only strong methodological skills but also strategic thinking, problem-solving abilities, and the capacity to mentor or guide less experienced team members indirectly.

Reporting Structure: The Senior UX Researcher will likely report to a Director or Head of Product, Design, or Research. This positioning ensures direct exposure to product leadership and strategic discussions, enabling significant influence on the product roadmap and overall user experience strategy. The role is central to informing product decisions and fostering a user-centric culture across product teams.

Operations Impact: The impact of this role is substantial, directly influencing the usability, desirability, and effectiveness of products designed to support mental health providers and patients. By uncovering critical user insights, the Senior UX Researcher will help Grow Therapy:

• Improve patient access to quality care.

• Enhance therapist practice management and satisfaction.

• Optimize the user experience of the Grow Therapy platform, driving engagement and retention.

• Inform strategic product investments and identify new market opportunities.

Growth Opportunities:

• Research Leadership: Opportunity to help define and mature the UX research practice within a rapidly growing company, potentially leading to formal leadership roles as the team expands.

• Skill Specialization: Deepen expertise in specific research methodologies, particularly those relevant to healthcare and complex marketplaces, or develop skills in strategic product research.

• Cross-Functional Influence: Gain broad experience working across various product lines and business functions, enhancing strategic partnership and influencing skills.

• Domain Expertise: Become a subject matter expert in the critical and evolving field of mental healthcare technology.

• Mentorship: Opportunity to mentor junior researchers or designers, contributing to the overall growth of the product team.

📝 Enhancement Note: The "Senior" designation implies a path toward research leadership. Candidates should be prepared to discuss how they would contribute to building out the research function, establishing best practices, and potentially mentoring others. The role's impact is tied to Grow Therapy's mission, making it attractive for those seeking purpose-driven work.

🌐 Work Environment

Office Type: Grow Therapy operates a hybrid work model, requiring employees to work from their designated hub location (NYC, San Francisco, or Seattle) three days per week. This model aims to blend the benefits of in-person collaboration, spontaneous ideation, and team cohesion with the flexibility of remote work.

Office Location(s): The role is available in three major tech hubs:

• New York City, NY

• San Francisco, CA

• Seattle, WA

These locations offer vibrant ecosystems for tech professionals, with strong talent pools and networking opportunities. Accessibility information would typically be available on the company's careers page or provided during the interview process.

Workspace Context:

• Collaborative Hubs: The in-office days are designed for collaborative activities, team meetings, brainstorming sessions, and building interpersonal relationships. Expect dynamic office spaces conducive to teamwork.

• Technology & Tools: Access to standard office technology, reliable internet, and potentially specialized research equipment or software necessary for user studies. The company likely provides necessary hardware and software licenses for research tools.

• Team Interaction: Regular opportunities to interact with product, design, and engineering teams in person, fostering a strong sense of camaraderie and facilitating quick feedback loops.

Work Schedule: This is a full-time position. The hybrid schedule mandates presence in the office on Tuesdays, Wednesdays, and Thursdays, with Mondays and Fridays offering remote flexibility. This structure allows for focused individual work and deep collaboration. The company's emphasis on well-being, including "Mental Health Mornings/Afternoons," suggests a culture that values work-life balance and does not promote constant "always-on" expectations.

📝 Enhancement Note: The hybrid model is a key differentiator. Candidates should be comfortable with the expectation of being in the office 3 days a week and understand that these days are likely structured around collaborative activities. The emphasis on "hub locations" suggests these are established offices designed for team interaction.

📄 Application & Portfolio Review Process

Interview Process: The typical interview process for a Senior UX Researcher at a company like Grow Therapy would involve several stages:

1. Application & Initial Screening: Resumes and portfolios are reviewed (potentially with AI assistance for initial screening, as noted by the company).

2. Recruiter/Hiring Manager Screen: A 30-45 minute call to discuss your background, experience, motivations, and assess initial fit for the role and company culture. This is also an opportunity to ask initial questions.

3. Portfolio Presentation & Deep Dive: A 60-90 minute session where you present 1-2 detailed case studies from your portfolio. This is the core of the interview, where interviewers will probe your research process, decision-making, impact, and collaboration skills. Expect questions on your methodology, synthesis, stakeholder management, and how you handled challenges.

4. Cross-Functional Interviews: Interviews with key stakeholders, such as Product Managers, Designers, and potentially engineers or data scientists. These sessions focus on your ability to collaborate, communicate effectively, and integrate research into product development workflows.

5. Hiring Manager/Team Lead Interview: A final discussion with the hiring manager or team lead to assess overall fit, strategic thinking, and career aspirations.

6. Reference Checks: Standard practice to verify your professional history and performance.

Portfolio Review Tips:

• Select High-Impact Projects: Choose 2-3 case studies that best showcase your strategic thinking, end-to-end research process, and demonstrable impact on product or business outcomes. Prioritize projects that align with Grow

Therapy's mission (healthcare, marketplaces, user empowerment).

• Structure for Clarity: For each case study, clearly outline:

  • The Problem: What was the business or user challenge?
  • Your Role: What was your specific contribution?
  • Methodology: Why did you choose these methods?
  • Process: Detail your approach from planning to execution.
  • Insights: What did you learn?
  • Recommendations: What actions did you propose?
  • Impact: What was the outcome? (Quantify if possible).

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your research (e.g., "improved task completion rate by X%", "led to a Y% increase in feature adoption," "identified Z critical usability issues that were resolved").

• Tell a Story: Frame your case studies as narratives that highlight your problem-solving skills, critical thinking, and ability to drive change.

• Be Prepared for Deep Dives: Interviewers will ask detailed questions about your choices, challenges, and how you navigated complex situations. Be ready to defend your decisions and discuss alternatives.

Challenge Preparation:

• Anticipate a Research Challenge: You might be asked to outline a research plan for a hypothetical problem Grow Therapy is facing, or critique a proposed research approach. Focus on your strategic thinking, methodological choices, and how you would prioritize in a fast-paced environment.

• Think About Grow Therapy's Context: Research Grow Therapy's mission, products, target users (therapists and patients), and recent news. Understand their business model (marketplace) and the challenges in the mental healthcare space.

• Prepare to Discuss Ethics: Given the sensitive nature of mental health, be ready to discuss your approach to ethical research, data privacy, and participant consent.

📝 Enhancement Note: The portfolio presentation is a critical component. Candidates should practice presenting their case studies concisely and be ready to answer in-depth questions about their decision-making process, methodological rigor, and the tangible impact of their research. The emphasis on "shaping strategy" suggests interviewers will be looking for strategic thinking, not just tactical execution.

🛠 Tools & Technology Stack

Primary Tools:

• Qualitative Research Platforms: Tools for conducting remote interviews and usability testing (e.g., Zoom, Google Meet, Lookback, UserTesting.com).

• Survey & Data Collection Tools: Platforms for designing and distributing surveys, collecting feedback, and conducting quantitative analysis (e.g., Qualtrics, SurveyMonkey, Google Forms, Typeform).

• Data Analysis Software: Tools for qualitative data analysis (e.g., Dovetail, NVivo, Affinity) and potentially quantitative analysis (e.g., Excel, R, Python libraries like Pandas, NumPy).

• Collaboration & Documentation Tools: Platforms for team collaboration, knowledge sharing, and documentation (e.g., Notion, Confluence, Google Workspace, Slack).

• Prototyping & Design Tools (Familiarity): Understanding of tools like Figma, Sketch, or Adobe XD is beneficial for effective collaboration with designers.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or Pendo for understanding user behavior on the platform.

• Reporting & Dashboarding Tools: Experience creating reports and dashboards to communicate research findings and user insights to stakeholders (e.g., Tableau, Looker, Google Data Studio).

CRM & Automation:

• CRM Systems (Awareness): Understanding of how CRM data (e.g., Salesforce, HubSpot) might be used or informs user segmentation for research.

• Automation Tools (Awareness): Knowledge of how automation might impact user behavior or be leveraged for research recruitment.

📝 Enhancement Note: While specific tools are not listed, the role implies a need for proficiency in standard UX research tools for both qualitative and quantitative methods. Familiarity with product analytics platforms and collaboration tools is also highly relevant for integrating research insights into the product development lifecycle. The ability to work with data analysis tools for synthesis will be key.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Impact: A strong focus on making a tangible difference in mental healthcare access and quality. This value drives decision-making and fosters a sense of purpose among employees.

• User-Centricity: Placing the needs and experiences of both therapists and patients at the forefront of all product development and business decisions.

• Collaboration & Transparency: Encouraging open communication, knowledge sharing, and teamwork across departments to achieve shared goals.

• Innovation & Agility: Embracing new ideas, adapting quickly to change, and continuously iterating to improve products and services in a fast-paced environment.

• Inclusivity & Empathy: Promoting a culture that values diverse perspectives, fosters psychological safety, and approaches all interactions with empathy, aligning with the sensitive nature of mental health.

Collaboration Style:

• Cross-Functional Partnerships: Strong emphasis on building collaborative relationships with Product Managers, Designers, Engineers, and other stakeholders to ensure research insights are integrated throughout the product lifecycle.

• Data-Informed Dialogue: Encouraging evidence-based discussions where research findings serve as a foundation for strategic and design decisions.

• Proactive Communication: Maintaining open lines of communication regarding research plans, progress, and findings to keep all relevant parties informed and engaged.

• Constructive Feedback: Fostering an environment where feedback is welcomed and used for continuous improvement of both products and research processes.

📝 Enhancement Note: The company's mission deeply informs its culture. A Senior UX Researcher will need to embody the values of empathy, user-centricity, and a drive for impact. The collaborative style is key, as this role bridges user insights with product strategy and design execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: As a fast-growing company, research questions and priorities may evolve rapidly. The challenge is to maintain focus, adapt quickly, and proactively define research needs.

• Balancing Strategic & Tactical Research: Effectively allocating time and resources between foundational, generative research (shaping strategy) and evaluative, tactical research (optimizing existing features).

• Researching Sensitive Topics: Conducting research within the mental health domain requires a high degree of ethical awareness, empathy, and careful participant recruitment and handling.

• Driving Impact in a Hybrid Environment: Ensuring research insights are effectively communicated and acted upon by distributed teams in a hybrid work setting.

• Maturing Research Practice: Contributing to the development and formalization of UX research processes and best practices within a growing organization.

Learning & Development Opportunities:

• Leadership in Research: Opportunity to influence the direction and expansion of the UX research function, potentially shaping hiring and process development.

• Specialized Domain Knowledge: Deepen expertise in healthcare technology, mental health services, and marketplace dynamics, becoming a valuable subject matter expert.

• Cross-Functional Acumen: Enhance skills in stakeholder management, strategic influencing, and translating research into actionable product roadmaps across diverse teams.

• Advanced Methodologies: Explore and implement advanced research techniques relevant to complex user problems and strategic initiatives.

• Mentorship and Knowledge Sharing: Opportunities to learn from and mentor peers, contributing to a culture of continuous learning and development.

📝 Enhancement Note: The challenges presented are typical for senior roles in scaling tech companies. Candidates should be prepared to discuss how they have successfully navigated these types of situations in the past, highlighting their adaptability, strategic thinking, and problem-solving skills. The growth opportunities are significant for someone looking to make a substantial impact and grow with a mission-driven company.

💡 Interview Preparation

Strategy Questions:

• "How would you approach understanding the core needs of both therapists and patients on a platform like Grow Therapy, and what research methods would you prioritize for each?"

  • Preparation: Think about the distinct user journeys, pain points, and motivations for therapists (e.g., practice management, client care, billing) versus patients (e.g., finding a therapist, treatment progress, accessibility). Outline a mixed-methods approach, starting with generative research (interviews, field studies) and then potentially moving to surveys or usability testing for specific features.

• "Describe a time you had to influence product strategy or design decisions with research findings that were met with resistance. How did you approach it, and what was the outcome?"

  • Preparation: Prepare a STAR (Situation, Task, Action, Result) story focusing on your ability to build consensus, use data persuasively, and navigate stakeholder dynamics. Highlight your communication and advocacy skills.

• "Imagine we're considering expanding into a new feature area. How would you initiate research to validate the opportunity and define the initial product direction?"

  • Preparation: Discuss defining research objectives, identifying target user segments, planning exploratory research (e.g., market analysis, competitive research, user interviews), and how you would synthesize findings into actionable product recommendations and hypotheses.

Company & Culture Questions:

• "Why are you interested in Grow Therapy specifically, and what excites you about our mission in mental healthcare?"

  • Preparation: Research Grow Therapy's mission, values, recent news, and product offerings. Connect your personal values and career aspirations to their mission. Show genuine enthusiasm for the impact you can make.

• "How do you see yourself contributing to a hybrid work environment and fostering collaboration across remote and in-office team members?"

  • Preparation: Discuss your experience with hybrid or remote work, your strategies for effective communication, building relationships, and ensuring inclusivity in collaborative sessions. Highlight your ability to leverage both in-person and digital tools.

• "How do you measure the success and impact of your research efforts?"

  • Preparation: Prepare to discuss metrics and qualitative indicators beyond just delivering reports. Think about how your research influenced product decisions, led to measurable improvements in user experience (e.g., satisfaction, task completion), or achieved business objectives.

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your process, the insights, and most importantly, the impact of your research. Use metrics where possible (e.g., "led to a 15% improvement in feature adoption").

• Showcase Strategic Thinking: Demonstrate how your research informed product strategy, identified new opportunities, or solved complex user problems, not just how you executed usability tests.

• Highlight Collaboration: Explain how you worked with Product Managers, Designers, and Engineers. Emphasize your role in translating insights into actionable steps for the team.

• Be Ready for Deep Dives: Anticipate detailed questions about your methodology, participant selection, data synthesis, and any challenges you faced. Be prepared to defend your decisions and discuss alternatives.

• Tailor to Grow Therapy: If possible, select projects that resonate with Grow Therapy's domain (healthcare, marketplaces, user empowerment) or showcase skills relevant to their challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, problem-solving skills, and the ability to drive impact. Candidates should be ready to articulate their research process, defend their methodological choices, and clearly communicate the business value of their work, especially in the context of a mission-driven healthtech company.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the provided link on Greenhouse.

• Customize Your Resume: Tailor your resume to highlight experience in mixed-methods research, product strategy influence, cross-functional collaboration, and specific domain knowledge (healthcare, marketplaces), using keywords from the job description.

• Curate Your Portfolio: Select 2-3 strong case studies that demonstrate end-to-end research impact, methodological breadth, and strategic contribution. Ensure your portfolio clearly outlines the problem, your process, insights, recommendations, and quantifiable outcomes.

• Prepare Your Presentation: Practice presenting your portfolio case studies concisely and engagingly, focusing on storytelling and demonstrating your ability to influence decisions. Be ready for in-depth Q&A.

• Research Grow Therapy: Thoroughly understand Grow Therapy's mission, product, target users (therapists and patients), company culture, and recent developments. Prepare thoughtful questions to ask the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.