Senior UX Designer - Austin, TX

📍 Job Overview

Job Title: Senior UX Designer
Company: Trend Micro
Location: Austin, TX
Job Type: Full-Time
Category: User Experience (UX) Design / Product Design
Date Posted: January 15, 2026
Experience Level: Mid-Senior Level (3+ years)
Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end user experience design for innovative cybersecurity products, ensuring intuitive and elegant solutions.
• Foster cross-functional collaboration, aligning Product Management, Engineering, Marketing, and other teams on user-centered design principles and business objectives.
• Develop and maintain comprehensive UX guidelines and design patterns to ensure consistency and scalability across the product portfolio.
• Leverage emerging technologies, including AI, to enhance design processes and deliver efficient, research-based creative solutions.
• Contribute to a collaborative design culture by sharing knowledge, improving processes, and actively participating in design discussions.

📝 Enhancement Note: This role focuses on a Senior UX Designer position within a global cybersecurity leader, Trend Micro. The emphasis is on applying user-centered design methodologies to complex B2B/enterprise products, requiring strong collaboration, strategic thinking, and the ability to translate user needs and business goals into tangible design solutions. The role also highlights the integration of AI in the design process and the importance of contributing to design systems and guidelines.

📈 Primary Responsibilities

• Facilitate cross-functional collaboration and build consensus among Product Management, Engineering, Marketing, Visual Designers, and Technical Writers to solve complex UX challenges and align on business goals.
• Manage scope and execute project work, balancing immediate delivery needs with long-term product vision and strategy.
• Design and model comprehensive user experiences by creating detailed user flows, wireframes, prototypes, and final designs that clearly articulate the user journey and problem-solving approach.
• Expand and maintain UX guidelines and design patterns by identifying additional use cases and contributing to a company-wide design system for consistent and scalable application.
• Produce high-quality, research-based creative solutions to complex user and business problems, ensuring designs are intuitive, elegant, and maintainable.
• Foster a collaborative and inclusive design culture through active participation, knowledge sharing, and mentorship within the UX team.
• Document and effectively communicate design decisions, rationale, and specifications to stakeholders and development teams to ensure accurate implementation.
• Collaborate with UX design leads and team members to continuously improve design processes, standards, and best practices, embracing new tools and emerging technologies like AI for enhanced efficiency.

📝 Enhancement Note: Responsibilities are structured to reflect a senior-level contribution, emphasizing not just execution but also strategic input, process improvement, and mentorship. The focus on end-to-end experience design, guideline maintenance, and AI integration aligns with industry trends for senior UX roles in enterprise software.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in User Experience Design, Human-Computer Interaction (HCI), Product Design, or a related field, OR equivalent practical experience.

Experience:

• Minimum of 3 years of professional experience in User Experience (UX) or Product Design, with a strong preference for experience within SaaS or platform services environments.

Required Skills:

• Deep understanding of user-centered design (UCD) principles, interaction design, and information architecture.
• Proficiency in industry-standard design and prototyping tools, with a strong emphasis on Figma.
• Ability to deliver comprehensive product design solutions, including user flows, wireframes, prototypes, and final visual designs.
• Proven experience working within agile development processes and managing multiple tasks with effective time management and prioritization.
• Excellent verbal and written communication skills in English, essential for clear documentation and stakeholder interaction.
• Strong interpersonal skills and a demonstrated ability to collaborate effectively within cross-functional teams.
• Creative problem-solving abilities with a focus on delivering research-based solutions.

Preferred Skills:

• Experience with AI-assisted UX design tools and methodologies to enhance efficiency and innovation.
• Knowledge of design systems and experience with platform design work, contributing to or maintaining design libraries.
• Familiarity with the cybersecurity industry or IT management concepts is a significant advantage.
• Knowledge of Mandarin is considered a bonus, reflecting the global nature of the team.

📝 Enhancement Note: The qualifications are tailored to a senior UX role, emphasizing practical experience and tool proficiency. The inclusion of preferred skills like AI assistance, design systems, and cybersecurity knowledge provides a competitive edge for candidates. The "equivalent practical experience" clause broadens the scope beyond formal education.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design projects demonstrating a deep understanding of user needs and business objectives.
• Present clear user flows, wireframes, interactive prototypes, and final visual designs for complex applications, preferably SaaS or enterprise platforms.
• Highlight your process for conducting user research, synthesizing findings, and translating them into actionable design solutions.
• Include examples of contributions to or creation of design systems, style guides, or UX pattern libraries, demonstrating scalability and consistency.
• Demonstrate your problem-solving approach using case studies that highlight challenges, your methodology, and the impact of your design decisions.

Process Documentation:

• Detail your approach to user research methodologies, including user interviews, usability testing, and heuristic evaluations.
• Document your workflow for ideation, wireframing, prototyping, and iterative design based on feedback.
• Illustrate how you collaborate with Product Managers and Engineers throughout the product development lifecycle, particularly within an Agile framework.
• Provide examples of how you have contributed to process improvements within design teams or across cross-functional groups.

📝 Enhancement Note: Portfolio requirements are focused on demonstrating a senior-level UX designer's ability to handle complex projects, contribute strategically to design systems, and articulate their process effectively. This section guides candidates on what to highlight to showcase their value in a professional operations context.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX Designers in Austin, TX, with 3+ years of experience in SaaS/enterprise software, the estimated salary range is between $110,000 and $150,000 annually. This range can vary based on specific experience, skills, and negotiation.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance
• Life Insurance
• Short & Long Term Disability Coverage
• Pre-partum, Maternity, Parental, and Medical Leave options
• Mental Health Wellness Program
• Adoption Assistance
• Wellness Incentive Program
• Pet Insurance
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off (PTO)
• 14 Annual Company Holidays
• Tuition Assistance for professional development
• Employee Resource Groups (ERGs) for community and support

Working Hours:

• Standard Full-Time position, typically around 40 hours per week. While the role is on-site, Trend Micro emphasizes work-life balance, fostering an environment that supports productivity while respecting personal time.

📝 Enhancement Note: Salary estimate is based on U.S. market data for Senior UX Designers in a major tech hub like Austin, TX, considering the specified experience level and industry. Benefits are directly pulled from the provided description, highlighting comprehensive offerings. Working hours are standardized for full-time roles, with an emphasis on work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity Software & Services. Trend Micro is a global leader in cybersecurity, providing a broad range of security solutions and services for enterprises, governments, and consumers, with a focus on protecting digital information across various environments. Company Size: Trend Micro has a significant global presence, employing thousands of individuals worldwide. This large size suggests a structured organization with established processes, extensive resources, and opportunities for diverse career paths. Founded: Trend Micro was founded in 1988, indicating a long history of innovation and stability in the cybersecurity market, with decades of experience in threat research and product development.

Team Structure:

• The UX team is global, suggesting distributed collaboration and opportunities to work with diverse perspectives.
• The Senior UX Designer will work within a cross-functional product team, including Product Managers, Developers, Marketing, Visual Designers, and Technical Writers.
• Reporting structure likely involves a UX Design Lead or Manager, with direct collaboration with product leadership.

Methodology:

• User-Centered Design: A core methodology applied throughout the product development lifecycle, ensuring user needs and business goals are integrated.
• Agile Development: Projects are executed within Agile frameworks, requiring flexibility, iterative design, and close collaboration with engineering.
• Data-Driven Decisions: Emphasis on research and data to inform design choices, ensuring solutions are effective and impactful.
• Emerging Technologies: Openness to adopting new tools and technologies, including AI, to enhance design processes and efficiency.

Company Website: http://www.trendmicro.com/

📝 Enhancement Note: This section contextualizes Trend Micro as a stable, innovative leader in cybersecurity. The company size and founding date imply a mature organization with robust processes. The team structure highlights a collaborative, cross-functional environment typical of tech companies, and the methodology emphasizes a modern, user-centric approach to product development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a mid-to-senior level of expertise. It requires independent contribution, the ability to mentor junior designers, and strategic input into product design direction. The role is expected to handle complex design challenges and contribute to the evolution of UX standards and processes.

Reporting Structure: The Senior UX Designer will report to a UX Design Lead or Manager and will work closely with Product Managers and Engineering Leads within specific product teams. This structure emphasizes collaboration and shared ownership of product success.

Operations Impact: The Senior UX Designer's work directly impacts the usability and effectiveness of Trend Micro's cybersecurity products. By creating intuitive and efficient user experiences, they contribute to customer satisfaction, adoption rates, and ultimately, the company's ability to secure digital information for its clients. Their role is crucial in translating complex technical capabilities into user-friendly solutions that drive business outcomes.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in cybersecurity UX, design systems, and AI-assisted design tools through hands-on project work and company-provided learning resources.
• Leadership Potential: Potential to grow into a Lead UX Designer role, taking on more strategic responsibilities, mentoring junior team members, and influencing design direction across product lines.
• Cross-Functional Exposure: Extensive opportunities to collaborate with various departments, gaining a holistic understanding of product development from strategy to market launch.
• Industry Expertise: Develop specialized knowledge in the cybersecurity domain, becoming a valuable asset in a high-demand field.

📝 Enhancement Note: This analysis frames the Senior UX Designer role within a career progression context, highlighting the impact on business outcomes and outlining clear growth pathways. It emphasizes skill development and leadership potential, relevant for ambitious operations professionals.

🌐 Work Environment

Office Type: The position is on-site in Austin, TX. This implies a traditional office setting designed for in-person collaboration, team meetings, and focused work. Trend Micro's emphasis on work-life balance suggests a supportive office culture.

Office Location(s): Austin, TX. This location is a major technology hub, offering a vibrant ecosystem for tech professionals. Specific office amenities and accessibility details would typically be available upon further inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The on-site nature facilitates spontaneous collaboration, brainstorming sessions, and team cohesion, essential for complex UX problem-solving.
• Operations Tools & Technology: Access to industry-standard design software (Figma), prototyping tools, and potentially AI-driven design assistants. The company's focus on innovation suggests a commitment to providing up-to-date technology.
• Team Interaction: Ample opportunities for direct interaction with UX team members, Product Managers, Developers, and other stakeholders, fostering a dynamic and interactive work experience.

Work Schedule: While the core expectation is a standard 40-hour work week, the emphasis on work-life balance suggests flexibility may be available, allowing for efficient execution of design tasks and project timelines while accommodating personal needs.

📝 Enhancement Note: This section describes the physical and social aspects of the work environment, emphasizing the benefits of an on-site role for collaboration and team integration within a tech hub like Austin.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements.
• Hiring Manager Interview: A discussion focused on your background, design philosophy, experience with user-centered design, and suitability for the Senior UX Designer role.
• Design Challenge/Portfolio Presentation: You will likely be asked to present a case study from your portfolio, demonstrating your design process, problem-solving skills, and ability to articulate design decisions to a panel of UX designers and product stakeholders. This may also involve a practical design exercise.
• Cross-Functional Team Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess collaboration skills, communication effectiveness, and understanding of product development lifecycles.
• Final Interview: A concluding discussion, potentially with senior leadership, to assess overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Select Projects: Focus on 2-3 strong case studies that best represent your skills in end-to-end UX design, particularly for complex SaaS or enterprise products.
• Tell a Story: Clearly articulate the problem, your role, the process you followed, the solutions you designed, and the impact of your work using metrics where possible.
• Showcase Your Process: Detail your research, ideation, wireframing, prototyping, and testing phases. Explain your rationale for key design decisions.
• Highlight Collaboration: Mention how you worked with cross-functional teams, handled feedback, and iterated on designs.
• Demonstrate Tool Proficiency: Emphasize your expertise with Figma and any other relevant design or prototyping tools, including AI-assisted tools.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with cybersecurity concepts and the typical user personas within this industry if possible.
• Practice Articulation: Be prepared to clearly explain your thought process, design choices, and problem-solving approach under pressure.
• Focus on Process: Even if you don't have time to complete a full design, demonstrating a sound design process and strategic thinking is crucial.
• Ask Insightful Questions: Prepare questions about the product, the users, the team's design process, and company culture to show engagement.

📝 Enhancement Note: This section provides actionable advice for candidates navigating the interview process, with specific tips for portfolio presentation and challenge preparation, tailored to a senior UX role in a tech company.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency is a key requirement.
• Prototyping Tools: Experience with other prototyping tools beyond Figma is strongly preferred, enabling flexibility in workflow and presentation.
• AI-Assisted UX Design Tools: Actively encouraged and preferred, indicating the company's interest in leveraging emerging technologies for efficiency and innovation in the design process.

Analytics & Reporting:

• While not explicitly listed as a primary requirement for the UX designer, understanding how to interpret user analytics and feedback from reporting tools (e.g., product analytics platforms) to inform design decisions is beneficial.

CRM & Automation:

• Familiarity with CRM systems (like Salesforce) or automation platforms may be indirectly relevant for understanding how UX design impacts customer journeys and business processes, though not a direct requirement for this role.

📝 Enhancement Note: This section highlights the critical tools for a UX Designer, emphasizing Figma and the increasing importance of AI in design workflows. It also touches upon related tools that provide context for how UX fits into the broader technology stack.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new ideas, leverage emerging technologies (like AI), and push the boundaries of user experience in cybersecurity.
• Collaboration: A strong emphasis on working together across diverse teams (UX, Product, Engineering, Marketing) to achieve common goals and create cohesive product experiences.
• User-Centricity: A commitment to understanding and addressing user needs as the primary driver for design decisions and product development.
• Quality & Elegance: A focus on delivering high-quality, intuitive, and aesthetically pleasing user interfaces that are also maintainable and scalable.
• Continuous Improvement: A dedication to refining design processes, standards, and tools to enhance efficiency and effectiveness.

Collaboration Style:

• Cross-Functional Integration: Openness to working closely with Product Managers, Engineers, and other departments, fostering a shared understanding of product goals and user needs.
• Inclusive Decision-Making: Encouraging diverse perspectives and creating an environment where all team members feel comfortable contributing ideas and feedback.
• Process-Oriented: A willingness to document designs, share methodologies, and actively participate in improving team processes and standards.
• Proactive Communication: Maintaining clear and consistent communication with stakeholders to ensure alignment and manage expectations throughout the design lifecycle.

📝 Enhancement Note: This section infers the company's values and collaboration style based on the job description's emphasis on innovation, collaboration, user-centricity, and process improvement, which are critical for successful operations teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate cybersecurity functionalities into intuitive and user-friendly experiences for diverse customer segments.
• Balancing Short-term vs. Long-term Goals: Effectively managing project scope to meet immediate delivery needs while contributing to the strategic evolution of the product and design system.
• Cross-Cultural Collaboration: Working effectively within a global UX team and with distributed cross-functional teams, requiring strong communication and adaptability.
• Staying Ahead of Technology: Continuously learning and integrating new design tools, methodologies, and emerging technologies like AI into the workflow.

Learning & Development Opportunities:

• Specialized Skill Development: Opportunities to gain deep expertise in UX for cybersecurity, design systems, and AI-driven design through challenging projects and internal training.
• Industry Exposure: Potential to attend relevant conferences, workshops, or pursue certifications to enhance professional development.
• Mentorship: Opportunities to both receive mentorship from senior design leaders and mentor junior designers, fostering leadership skills.
• Career Progression: Clear pathways for advancement into Lead UX Designer roles or specialized design areas within Trend Micro.

📝 Enhancement Note: This section anticipates potential challenges and highlights growth avenues, providing candidates with a realistic view of the role and its development potential within the operations and product design landscape.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX problem you've solved. What was your process, and what was the outcome?" (Focus on your structured approach, research, and measurable impact).
• "How do you balance user needs with business objectives and technical constraints in your designs?" (Demonstrate strategic thinking and pragmatic problem-solving).
• "How do you approach designing for enterprise or B2B software, particularly in a technical domain like cybersecurity?" (Showcase understanding of target users and industry specifics).
• "How have you contributed to or used design systems in your previous roles?" (Highlight your understanding of scalability, consistency, and efficiency).

Company & Culture Questions:

• "What interests you about Trend Micro and our mission in cybersecurity?" (Research the company's latest products, threat reports, and mission statement).
• "How do you foster collaboration within a cross-functional team, especially with engineers and product managers?" (Provide specific examples of your communication and teamwork strategies).
• "How do you stay updated on emerging design trends and technologies, such as AI in UX?" (Discuss your personal learning habits and proactive engagement with new tools).

Portfolio Presentation Strategy:

• Structure Your Case Study: Begin with the problem statement and business context, then detail your role, research methods, design process (sketches, wireframes, prototypes), key decisions and rationale, user testing results, and final outcomes/impact.
• Quantify Impact: Whenever possible, use metrics (e.g., improved task completion rates, reduced error rates, increased user satisfaction scores) to demonstrate the value of your design work.
• Highlight Collaboration: Explicitly mention how you interacted with stakeholders, incorporated feedback, and navigated team dynamics.
• Be Concise and Engaging: Practice your presentation to ensure it flows well, stays within the allotted time, and clearly communicates your expertise. Prepare to answer detailed questions about your process and decisions.

📝 Enhancement Note: This section provides specific, actionable advice for interview preparation, including potential strategy questions, company-focused inquiries, and a detailed approach to presenting a portfolio, all tailored for a Senior UX Designer role.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Workday link: https://trendmicro.wd3.myworkdayjobs.com/External/job/Austin/Senior-UX-Designer---Austin--TX_R0008917-1
• Customize Your Resume: Tailor your resume to highlight experience with user-centered design, Figma, SaaS/enterprise products, and cross-functional collaboration, using keywords from the job description (e.g., "user flows," "prototypes," "agile development," "design systems").
• Prepare Your Portfolio: Select 2-3 of your strongest UX projects that best showcase your end-to-end design process, problem-solving skills, and impact. Ensure each case study clearly outlines the challenge, your role, your methodology, your design solutions, and the results.
• Practice Your Presentation: Rehearse walking through your portfolio case studies, focusing on clear articulation of your design decisions, process, and the value you bring. Be ready to answer in-depth questions about your work.
• Research Trend Micro: Familiarize yourself with Trend Micro's mission, products, and recent news, particularly regarding their cybersecurity solutions and approach to innovation. Understand their company culture and values to better articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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