Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Verndale LLC

Location: Austin, TX; Portland, OR; Chicago, IL

Job Type: Full-time

Category: UX/Product Design (GTM Support)

Date Posted: March 03, 2026

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• This role focuses on enhancing the digital ecommerce experience for a leading technology client, spanning both web and native iOS applications.

• The Senior UX Designer will be instrumental in developing and refining complex transactional flows, creating high-fidelity wireframes, and producing interactive prototypes.

• Key responsibilities include articulating and defending design decisions to diverse stakeholders and producing detailed design specifications (red lines) for engineering teams.

• Collaboration with product managers, engineers, and fellow designers is essential to deliver a cohesive and user-centric digital product.

• The position requires a strong understanding of consumer-facing digital products, with a preference for candidates experienced in eCommerce and transactional design.

📝 Enhancement Note: While the job title is Senior UX Designer, the emphasis on "digital ecommerce experience" and "transactional flows" for a "technology client" suggests a strong connection to Go-To-Market (GTM) enablement, particularly in supporting sales and customer acquisition through a superior digital user journey. This role will likely work closely with product and engineering teams to ensure the user experience directly supports business objectives and revenue generation, making it a valuable role for operations professionals interested in the intersection of design and GTM strategy.

📈 Primary Responsibilities

• Architect and design intuitive user interfaces and experiences for complex ecommerce transactional flows across web (desktop/mobile) and native iOS applications.

• Develop detailed wireframes, interactive prototypes, and comprehensive UX documentation to effectively communicate design concepts and user journeys.

• Translate user needs and business requirements into functional and visually appealing design solutions, ensuring alignment with client brand guidelines and technical constraints.

• Create precise design specifications (red lines) for engineering teams, ensuring accurate implementation of UX/UI designs and maintaining design integrity throughout the development lifecycle.

• Present and articulate design rationale and decisions clearly and persuasively to cross-functional teams, including product managers, engineers, and other design stakeholders, at all levels of the organization.

• Conduct user research, usability testing, and gather feedback to iterate on designs and continuously improve the digital ecommerce experience.

• Collaborate closely with product managers to define product strategy and roadmap, and with engineers to ensure feasibility and successful implementation of design solutions.

• Contribute to the overall design system and best practices, fostering a culture of design excellence and innovation within the team.

• Adapt designs for localization, considering cultural nuances and language requirements to ensure a seamless global user experience.

📝 Enhancement Note: The responsibility for creating "design specifications (red lines)" and collaborating with "engineers" indicates a need for practical, implementable designs. This requires a deep understanding of technical feasibility and a systematic approach to documentation, which aligns with operations principles of clarity, precision, and efficient execution.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5 years of progressive experience in UX or product design, with a strong focus on consumer-facing digital products.

Required Skills:

• Proficiency in creating high-fidelity wireframes, interactive prototypes, and detailed UX documentation.

• Expertise in using design tools such as Sketch and Photoshop for creating and refining user interfaces.

• Proven ability to defend design decisions with clear, logical reasoning and present them effectively to diverse audiences.

• Experience in developing comprehensive design specifications (red lines) for engineering teams.

• Strong understanding of user-centered design principles and methodologies.

• Excellent collaboration and communication skills, with experience working effectively in cross-functional teams including product managers and engineers.

Preferred Skills:

• Experience working in an agency environment or an "agency within an enterprise" structure.

• Familiarity with localization best practices and designing for international markets.

• Experience with user research methodologies and usability testing.

• Knowledge of front-end development principles to inform design decisions.

• Experience with design system development and maintenance.

📝 Enhancement Note: The requirement for specific software like Sketch and Photoshop, along with experience in "red lines" and "localization," indicates a need for a designer who can not only conceptualize but also execute and communicate designs with technical precision, a trait highly valued in operations-focused roles. The preference for agency experience suggests adaptability and the ability to work on diverse projects with tight deadlines.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 comprehensive case studies demonstrating end-to-end UX design process from problem definition to final solution.

• Highlight projects involving complex transactional flows and ecommerce experiences, detailing your specific contribution and design rationale.

• Include examples of high-fidelity wireframes, interactive prototypes, and detailed UX documentation.

• Demonstrate your ability to create clear design specifications (red lines) and communicate effectively with engineering teams.

Process Documentation:

• Clearly outline the design process followed for each portfolio project, emphasizing problem-solving methodologies and user-centered approaches.

• Detail how user research, wireframing, prototyping, and usability testing were integrated into the design workflow.

• Explain your approach to collaborating with product managers and engineers, including how feedback was incorporated and design decisions were made.

• Provide examples of how you translated complex requirements into actionable design solutions and documented them for implementation.

📝 Enhancement Note: For operations-minded candidates, the portfolio should emphasize not just the aesthetic outcome but the process and efficiency of the design lifecycle. Demonstrating a structured approach to problem-solving, clear documentation, and quantifiable results will resonate strongly with the operational aspects of this role and its impact on business metrics.

💵 Compensation & Benefits

Salary Range: $90,000 - $120,000 per year

Explanation: This range is based on the provided data and typical market rates for a Senior UX Designer role in major tech hubs like Austin, Portland, and Chicago, considering the specified experience level (5-10 years) and the specialized nature of the work (eCommerce, transactional flows, technology client).

Benefits:

• Competitive Health Insurance coverage

• Comprehensive Dental Insurance

• Life Insurance

• Disability Insurance

• 401(k) Savings Plan

• Generous Paid Company Holidays

• Ample Vacation time

• Paid Sick Time (accrued from day one)

• Monthly perks customized to meet individual employee needs

• Support for a healthy work/life balance

Working Hours: 40 hours per week. The team primarily operates on West Coast hours, suggesting flexibility for candidates in different time zones but a need for availability during those core hours for collaboration.

📝 Enhancement Note: The salary range is competitive for a senior-level design role in these locations. The emphasis on "West Coast hours" for a remote team is a critical operational detail for candidates to consider for scheduling and collaboration. The "monthly perks" offer an interesting benefit that suggests a focus on employee well-being and personalized support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting / Digital Commerce Solutions

Company Size: Verndale LLC is a growing company, founded in 1998. While the exact current employee count isn't specified, its longevity and growth suggest a stable yet dynamic environment.

Founded: 1998. This indicates a company with established expertise and a long-standing presence in the digital commerce space.

Team Structure:

• The Senior UX Designer will be part of a design team, likely working within a larger consulting or agency structure at Verndale.

• This role involves close collaboration with client-side product managers and engineers, as well as internal Verndale project leads and fellow designers.

Methodology:

• Verndale's approach is characterized by being "relentlessly curious" and solving complex business problems through technology, data, and design.

• They foster a culture that enables employees to do their best work and prioritize client and employee satisfaction as key metrics.

• The company supports continuous learning and professional development, indicating a commitment to skill enhancement and career progression.

• Emphasis on diversity, equity, and inclusion, with a supportive work/life balance.

Company Website: [Verndale LLC Website - Assuming it's verndale.com based on domain_derived]

📝 Enhancement Note: Verndale's culture appears to blend entrepreneurial spirit with a structured approach to client problem-solving. For operations professionals, this suggests an environment that values both innovation and process-driven execution, with a strong focus on delivering measurable client results and fostering employee growth. The mention of "agency within an enterprise" preference hints at adaptability and client-centricity.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This level implies significant autonomy, end-to-end ownership of design projects, and the expectation to mentor junior team members. It sits at a critical juncture where design strategy directly influences GTM execution.

Reporting Structure:

• The Senior UX Designer likely reports to a Design Lead, UX Manager, or Director of Design within Verndale.

• They will also work closely with Project Managers and Client Account Managers for project delivery.

Operations Impact:

• This UX role has a direct impact on revenue by optimizing the ecommerce experience, which is crucial for customer acquisition, conversion rates, and customer retention.

• By ensuring a seamless and intuitive user journey, the designer contributes to reduced customer friction, increased sales, and improved customer satisfaction, all of which are key GTM and operational metrics.

Growth Opportunities:

• Specialization: Deepen expertise in ecommerce UX, transactional design, or mobile app design.

• Leadership: Transition into a Lead UX Designer role, managing projects and mentoring junior designers.

• Strategy: Move into Product Management or UX Strategy roles, influencing product roadmaps and business objectives more broadly.

• Skill Development: Continuous learning through Verndale's professional development programs, potentially leading to certifications in specialized design or product areas.

• Client Management: Develop stronger client-facing skills, potentially leading to client account management or consulting roles.

📝 Enhancement Note: The "Senior" title combined with the focus on "ecommerce" and "transactional flows" positions this role as a strategic contributor to the Go-To-Market function. A candidate demonstrating strong process thinking and an understanding of how design impacts conversion and revenue will see significant growth potential here, aligning with operational efficiency and business outcomes.

🌐 Work Environment

Office Type: This is a remote-first role, but the team maintains "West Coast hours." This suggests a distributed team environment with a preference for synchronous collaboration during specific windows. Verndale, as a company, seems to embrace a modern, flexible workplace.

Office Location(s): While the role is remote, the listed locations (Austin, TX; Portland, OR; Chicago, IL) indicate where Verndale has a presence or where they prefer candidates to be based for potential occasional meetups or for tax/payroll purposes. The client is headquartered in Cupertino, CA.

Workspace Context:

• Collaborative Environment: The role emphasizes collaboration with product managers, engineers, and other designers, suggesting a team-oriented atmosphere where ideas are shared and refined.

• Technology & Tools: Access to industry-standard design tools like Sketch and Photoshop is expected. The environment likely supports remote collaboration tools and project management software.

• Operations Integration: Close interaction with engineering and product teams means designers are embedded in development workflows, requiring clear communication and process adherence.

Work Schedule: Standard full-time (40 hours/week) with an expectation to align with West Coast hours for team collaboration. This implies a need for discipline in time management and effective communication across potentially different time zones within the US.

📝 Enhancement Note: The "West Coast hours" requirement for a remote role is a key operational consideration. It suggests the team prioritizes real-time communication and collaboration, which is crucial for efficient project execution and timely problem-solving in a design-to-development pipeline.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: A recruiter or hiring manager will likely conduct an initial screening to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: Candidates will present their portfolio, focusing on relevant case studies that demonstrate their expertise in ecommerce, transactional flows, and web/mobile design. Be prepared to discuss your design process, challenges, and solutions.

• Design Challenge: A take-home assignment or a live design exercise may be given to evaluate problem-solving skills, design thinking, and ability to create wireframes, prototypes, or design specifications under time constraints.

• Stakeholder Interviews: Interviews with product managers, engineers, and potentially other designers to assess collaboration skills, technical understanding, and ability to articulate design rationale.

• Final Interview: A final discussion with senior leadership or the hiring manager to confirm fit and discuss compensation/benefits.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your experience with ecommerce, transactional flows, and consumer-facing web/iOS applications.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges you faced, and the outcome. Use visuals effectively.

• Highlight Impact: Quantify the impact of your designs whenever possible. Use metrics such as increased conversion rates, improved user satisfaction scores, reduced task completion times, or decreased support tickets.

• Showcase Process: Emphasize your UX documentation, wireframes, prototypes, and design specifications (red lines). Explain your rationale behind design decisions.

• Demonstrate Collaboration: Be ready to discuss how you collaborated with product managers, engineers, and other stakeholders.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Clarify any ambiguities.

• Time Management: Allocate your time effectively across research, ideation, design, and presentation.

• Focus on Process: Even if you can't complete a full end-to-end design, demonstrate your thought process and how you would approach the problem.

• Present Clearly: Structure your presentation logically, highlighting your solution and the reasoning behind it. Be prepared to answer questions about your choices.

📝 Enhancement Note: The emphasis on a portfolio showcasing "ecommerce," "transactional flows," and "design specifications" is crucial. Candidates should prepare to demonstrate not just creative design skills but also operational rigor in their process and documentation, aligning with how GTM functions are measured and executed.

🛠 Tools & Technology Stack

Primary Tools:

• Sketch: Essential for creating wireframes, prototypes, and final UI designs. Proficiency is explicitly required.

• Photoshop: Required for image editing and graphic creation within design workflows.

• Prototyping Tools: Experience with tools like InVision, Figma (though not explicitly mentioned, it's a common alternative/complement to Sketch), or similar for creating interactive prototypes.

• Collaboration Platforms: Tools like Slack, Microsoft Teams, or similar for team communication.

• Project Management Software: Familiarity with tools like Jira, Asana, Trello, or Monday.com for tracking tasks and progress.

Analytics & Reporting:

• While not explicitly listed as a requirement for the designer, understanding how to interpret analytics from tools like Google Analytics, Adobe Analytics, or internal client dashboards is beneficial for data-informed design decisions.

CRM & Automation:

• No direct CRM or automation tool requirements are listed for this role, but an understanding of how user journeys within an ecommerce platform can lead to CRM entries or automated marketing campaigns is advantageous.

📝 Enhancement Note: The explicit mention of Sketch and Photoshop makes them critical requirements. For operations professionals evaluating this role, understanding the standard toolset for UX design is key to assessing team integration and workflow compatibility.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value focused on deeply understanding user needs and translating them into intuitive and effective designs that drive engagement and conversion.

• Collaboration: Strong emphasis on working effectively with product managers, engineers, and other designers to achieve shared goals and deliver integrated solutions.

• Data-Informed Design: Utilizing user data, analytics, and testing to validate design decisions and continuously optimize the user experience for business impact.

• Process & Precision: Valuing clear documentation, detailed design specifications, and a structured approach to design execution to ensure quality and efficiency.

• Curiosity & Learning: Embracing a mindset of continuous learning and exploration to stay abreast of design trends, technology advancements, and evolving user behaviors.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development cycles, working closely with diverse teams.

• Iterative Feedback: A culture that encourages open feedback loops between design, product, and engineering to refine solutions throughout the development process.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings within the design team and across project teams to elevate collective expertise.

• Client-Focused: A dedication to understanding and addressing client business challenges through thoughtful and effective design solutions.

📝 Enhancement Note: The values highlight a blend of user advocacy and operational efficiency. For operations professionals, the emphasis on "data-informed design," "process & precision," and "collaboration" aligns directly with the core principles of building effective and scalable GTM processes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex ecommerce requirements and business objectives into user-friendly designs that meet both client expectations and user needs.

• Working with Large-Scale Transactional Flows: Designing for intricate purchase paths, payment gateways, and order management systems requires meticulous attention to detail and a robust understanding of user psychology.

• Remote Collaboration: Maintaining effective communication and design alignment with a distributed team and client stakeholders, particularly adhering to specific "West Coast hours."

• Technical Constraints: Designing within the technical limitations and capabilities of web and native iOS platforms, requiring close coordination with engineering.

• Adapting to Client Needs: Quickly understanding and adapting to the specific brand, user base, and business context of a new technology client.

Learning & Development Opportunities:

• Specialized UX Training: Access to Verndale's professional development programs for enhancing skills in areas like UX research, interaction design, and visual design for digital commerce.

• Industry Exposure: Working on projects for a world-class technology client provides exposure to cutting-edge practices and trends in the ecommerce and tech industries.

• Mentorship: Opportunities to learn from senior designers and potentially mentor junior team members, developing leadership and teaching skills.

• Tool Proficiency: Deepening expertise with industry-standard design tools like Sketch and Photoshop, and potentially exploring new tools and technologies.

• Cross-Functional Acumen: Gaining deeper insights into product management and engineering processes, enhancing understanding of the broader GTM ecosystem.

📝 Enhancement Note: The challenges presented are common in senior design roles supporting GTM functions, requiring strategic thinking, adaptability, and strong execution. The growth opportunities focus on skill enhancement and strategic career progression, which are key considerations for operations professionals seeking roles with long-term potential.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex ecommerce transactional flow. What were the key considerations and challenges?" (Focus on structured thinking, user journeys, and problem-solving.)

• "How do you approach creating design specifications (red lines) for engineers? Provide an example." (Demonstrate attention to detail, clarity, and technical communication.)

• "Tell me about a time you had to defend a design decision to stakeholders who disagreed. How did you handle it, and what was the outcome?" (Highlight communication, persuasion, and data-driven argumentation.)

Company & Culture Questions:

• "What interests you about Verndale and our work with technology clients?" (Research Verndale's portfolio and client successes, especially in digital commerce.)

• "How do you approach collaboration with product managers and engineers in a remote setting?" (Emphasize proactive communication, clear documentation, and alignment strategies.)

Portfolio Presentation Strategy:

• Structure your narrative: For each case study, clearly define the problem, your role, your process, the solution, and the impact.

• Focus on 'Why': Explain the rationale behind your design choices, linking them to user needs and business goals.

• Be ready to deep-dive: Anticipate questions about specific design elements, testing methodologies, and collaboration challenges.

• Showcase documentation: Be prepared to show examples of your wireframes, prototypes, UX documentation, and design specifications.

• Quantify results: Clearly present any metrics or data that demonstrate the success of your designs.

📝 Enhancement Note: Interview preparation for this role should emphasize not only design skills but also the ability to articulate process, collaborate effectively, and understand the business impact of design decisions. This aligns with the operational focus of ensuring efficient execution and measurable outcomes.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on ats.rippling.com.

• Tailor your resume: Highlight experience with UX design, ecommerce, transactional flows, web and iOS app design, and proficiency with Sketch and Photoshop. Quantify achievements whenever possible.

• Curate your portfolio: Ensure it prominently features case studies demonstrating your end-to-end design process for complex digital products, including wireframes, prototypes, UX documentation, and design specifications (red lines). Focus on projects with measurable impact.

• Prepare for the interview: Research Verndale LLC and their work in digital commerce. Be ready to discuss your design philosophy, problem-solving approach, and experience collaborating with cross-functional teams. Practice articulating your design rationale and quantifying the impact of your work.

• Understand the operational context: Be prepared to discuss how your design decisions contribute to business goals, conversion rates, and overall ecommerce success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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