Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: Shamrock Trading Corporation Location: Overland Park, KS, US Job Type: Full-Time Category: Product Design / User Experience Date Posted: February 06, 2026 Experience Level: 6+ years Remote Status: On-site

🚀 Role Summary

• Drive the strategic enhancement of usability, accessibility, and customer satisfaction across a logistics-focused digital ecosystem.
• Translate complex business problems and product visions into intuitive and impactful design solutions.
• Lead user research initiatives to deeply understand user pain points, needs, and usability issues, informing product roadmaps.
• Analyze design effectiveness through analytics data and key performance metrics to ensure business impact.
• Foster and elevate a collaborative, innovative, and user-centric design culture within the organization.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for not only strong individual contribution in design execution but also leadership in shaping design strategy and mentoring junior team members. The focus on a "logistics-focused digital ecosystem" suggests a B2B or complex B2C environment where efficiency, reliability, and data integration are paramount. The "triple threat" mention implies a need for versatility across UX, visual design, and user research.

📈 Primary Responsibilities

• Conceptualize and deliver a range of design artifacts, from low-fidelity sketches and wireframes to high-fidelity mockups and interactive prototypes.
• Conduct and leverage user research findings to maximize user empathy and effectively execute product roadmaps.
• Proactively identify opportunities for self-led user research to uncover user pain points, needs, and usability challenges.
• Analyze and interpret analytics data and key performance indicators to measure the impact and effectiveness of design solutions.
• Collaborate closely with Product Management, Engineering, and Business stakeholders, maintaining a user-centric and strategic perspective.
• Contribute to the development of a design culture that promotes consistency, innovation, camaraderie, and user delight.
• Articulate design rationale and ask critical questions to drive design excellence and improve outcomes.
• Mentor and guide junior designers, fostering a supportive and growth-oriented design environment.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution, strategic thinking, and leadership. The emphasis on "shipping user experiences" and "delivering business impact" suggests a results-oriented environment where design directly contributes to commercial success. The need to "ask the right questions" points towards a critical thinking and problem-solving approach being highly valued.

🎓 Skills & Qualifications

Education: BA/BS degree in Human-Computer Interaction (HCI), Graphic Design, Behavioral Sciences, Information Design, or equivalent practical experience. Experience: 6+ years of applicable experience in UX/UI/Product design.

Required Skills:

• Proven knowledge of design processes, user-centered design principles, and best practices.
• Expertise in various research methodologies and their application to product development.
• Demonstrated ability to manage multiple concurrent projects with diverse timelines, scopes, and cross-functional teams.
• Excellent written, verbal communication, and presentation skills, with the ability to articulate complex ideas clearly.
• Strong UI and visual design skills, with a solid understanding of accessibility (ADA) guidelines and implementation.
• Proficiency with industry-standard design tools such as Figma, Sketch, and Adobe Creative Cloud.
• Experience in designing for complex digital ecosystems, preferably within transportation or logistics industries.

Preferred Skills:

• Experience with user research techniques including usability testing, interviews, and surveys.
• Ability to interpret and leverage analytics data (e.g., Google Analytics, Mixpanel) to inform design decisions.
• Familiarity with agile development methodologies and cross-functional team collaboration within an agile framework.
• Experience mentoring or leading junior designers.
• A proactive approach to process improvement and fostering design culture.

📝 Enhancement Note: The requirement for 6+ years of experience and the mention of mentoring junior designers clearly position this as a senior-level role. The emphasis on a "logistics-focused digital ecosystem" is a key differentiator, suggesting that experience in this or a related complex B2B industry would be highly advantageous. The explicit mention of Figma, Sketch, and Adobe Creative Cloud indicates the expected technical proficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong foundation in digital experience design across various projects.
• Demonstrate proficiency in the end-to-end design process, from discovery and research to ideation, prototyping, and final execution.
• Highlight visual design skills, including UI design, interaction design, and a keen eye for aesthetic consistency and usability.
• Provide concrete examples of how user research informed design decisions and led to measurable improvements.
• Include case studies that clearly articulate the problem, your role, the process followed, and the impact of your design solutions.

Process Documentation:

• Showcase your ability to document design processes, user flows, and interaction patterns clearly and effectively.
• Present examples of how you have iteratively refined designs based on user feedback, data analysis, and stakeholder input.
• Demonstrate an understanding of how design systems and style guides contribute to consistency and efficiency in product development.

📝 Enhancement Note: A strong portfolio is critical for senior design roles. The emphasis here is on demonstrating not just the final output but the entire design process, including research, ideation, collaboration, and measurable impact. The mention of "logistics-focused digital ecosystem" implies that case studies involving complex workflows or B2B applications will be particularly relevant.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Designer with 6+ years of experience in a mid-sized city like Overland Park, KS, the estimated salary range is likely between $100,000 - $140,000 annually. This range can vary based on the candidate's specific experience, portfolio strength, and interview performance.

Benefits:

• Training and Development: Ongoing professional development, and a LEAD Program for aspiring leaders.
• Medical: Fully paid healthcare, dental, and vision premiums for employees and eligible dependents.
• Wellness: Gym benefits.
• Financial: One-time sign-on bonus, generous company 401(k) contributions, and employee stock ownership after one year.
• Work-Life Balance: Competitive Paid Time Off (PTO) and work from home opportunities after an introductory period.

Working Hours: Standard full-time role, typically around 40 hours per week, with potential for flexibility and remote work opportunities after an initial on-site introductory period.

📝 Enhancement Note: The "fully paid healthcare" for dependents and the "employee stock ownership" are significant benefits that indicate a strong employee-centric compensation package. The sign-on bonus and 401(k) contributions further enhance the financial attractiveness. The estimated salary range is based on industry data for similar roles in the US Midwest, considering the company's stated values and the seniority of the position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Transportation and Logistics, Financial Services (Factoring), Trucking Technology. Shamrock Trading Corporation operates a family of brands serving these interconnected sectors. Company Size: Shamrock Trading Corporation is described as having multiple offices throughout the U.S., suggesting a medium to large enterprise. Its "family of brands" implies a diversified operation. Founded: 1986, indicating a long-standing presence and stability within its industries.

Team Structure:

• The UX Designer will likely be part of a Product or Technology department, working within a cross-functional team.
• Collaboration is expected with Product Managers, Engineers, and Business stakeholders.
• Senior UX Designers are expected to mentor junior designers, implying a team structure that supports mentorship and knowledge sharing.

Methodology:

• The company emphasizes strong ethics, customer dedication, and market attention, suggesting a principled and results-oriented approach.
• The "award-winning culture" and focus on employee empowerment ("think and act like owners") indicate a collaborative, growth-minded, and supportive environment.
• Design processes are expected to be user-centric, data-informed, and strategic.

Company Website: https://www.shamrocktradingcorp.com/

📝 Enhancement Note: Shamrock Trading Corporation's longevity and diversified business model in transportation, logistics, and finance suggest a stable and robust company. The emphasis on "award-winning culture" and "employees first" points to a positive and supportive work environment, which is attractive for senior roles. The "family of brands" might mean exposure to different product lines and user bases.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, signifying a position of significant responsibility and expertise. It requires not only advanced design skills but also the ability to influence product strategy, mentor others, and contribute to the overall design culture.

Reporting Structure: The Senior UX Designer will likely report to a Design Lead, Director of Product, or Head of UX. They will also work closely with Product Managers and Engineering leads on project teams.

Operations Impact: The Senior UX Designer's work directly impacts the usability, efficiency, and customer satisfaction of Shamrock's digital products. This translates to improved customer retention, operational efficiency for clients, and ultimately, business growth and revenue for Shamrock. By enhancing the user experience, this role helps drive adoption and loyalty within the logistics ecosystem.

Growth Opportunities:

• Leadership: Potential to move into a Lead UX Designer, Design Manager, or Director of UX role.
• Specialization: Deeper expertise in specific areas of UX, such as user research, interaction design, or accessibility.
• Cross-functional Development: Opportunities to gain broader product management or business strategy insights.
• Mentorship: Developing leadership and coaching skills through guiding junior designers.
• Industry Exposure: Deepening knowledge within the transportation and logistics technology sectors.

📝 Enhancement Note: The "LEAD Program for aspiring leaders" mentioned in the benefits strongly suggests a structured path for career advancement within Shamrock. The Senior UX Designer role is a key stepping stone for those looking to grow into leadership positions within design or product organizations.

🌐 Work Environment

Office Type: The company has offices in "4 gorgeous towers" in Overland Park, suggesting a modern, professional, and well-equipped corporate campus. Office Location(s): Overland Park, Kansas, U.S. This location is noted for its community presence and convenience to Kansas City amenities.

Workspace Context:

• The description of "gorgeous towers" implies a professional and potentially collaborative office environment.
• The company culture emphasizes empowerment and collaboration, suggesting an open and communicative workspace.
• The mention of "work from home opportunities after an introductory period" indicates a hybrid work model is likely supported, offering flexibility once established in the role.

Work Schedule: Standard full-time business hours (typically 40 hours/week) are expected, with potential for hybrid flexibility after an initial on-site period. The company's emphasis on work-life balance suggests a commitment to reasonable working hours.

📝 Enhancement Note: The physical description of the offices ("4 gorgeous towers") suggests an investment in employee workspace and amenities. The hybrid work policy, once the introductory period is complete, offers a good balance between in-person collaboration and remote flexibility, which is common for senior roles in tech and design.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios.
• Portfolio Review: Candidates will be asked to present their portfolio, highlighting key projects, design process, and impact. Be prepared to discuss your role, challenges, and solutions in detail.
• Design Challenge: A practical design exercise or case study may be assigned to assess problem-solving skills, design thinking, and execution.
• Stakeholder Interviews: Meetings with Product Managers, Engineering leads, and potentially other designers to assess technical skills, collaboration style, and cultural fit.
• Final Interview: A discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects. Prioritize those that showcase your ability to solve complex problems, your end-to-end process, and measurable business impact.
• Tell a Story: For each project, clearly articulate the problem statement, your specific role and contributions, the design process (research, ideation, iteration), the final solution, and the outcomes (quantified if possible).
• Highlight Process: Demonstrate your thought process, not just the final polished designs. Show wireframes, user flows, research findings, and how you iterated based on feedback.
• Focus on Impact: Quantify the results of your designs whenever possible (e.g., increased conversion rates, reduced support tickets, improved task completion times).
• Accessibility & User-Centricity: Ensure your portfolio demonstrates a strong understanding and application of user-centered design principles and accessibility standards.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement and the target users within the logistics/transportation domain.
• Think Aloud: During a live challenge, articulate your thought process, assumptions, and decisions clearly.
• Prioritize & Scope: Demonstrate an ability to prioritize features and scope solutions realistically, especially within time constraints.
• Focus on User Value: Ensure your proposed solutions directly address user needs and business objectives.

📝 Enhancement Note: The emphasis on a "logistics-focused digital ecosystem" means candidates should prepare case studies that demonstrate experience with complex workflows, data management, or B2B applications. The "triple threat" mention means portfolio pieces should ideally show a blend of UX strategy, UI execution, and evidence of user research.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD). Proficiency in at least one of Figma or Sketch is essential.
• User Research Tools: Experience with tools for usability testing, surveys, and data analysis (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Collaboration & Project Management: Familiarity with tools like Jira, Confluence, Asana, or Trello for workflow management and collaboration with engineering and product teams.

Analytics & Reporting:

• Experience interpreting data from web analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel) to inform design decisions.
• Ability to understand and utilize dashboards for tracking key performance indicators (KPIs).

CRM & Automation:

• While not a primary design tool, a general understanding of CRM systems (like Salesforce) and how user experience impacts their adoption and usage can be beneficial, especially in a B2B context.

📝 Enhancement Note: Figma and Sketch are industry standards for UI/UX design, and Adobe Creative Cloud offers broader graphic design capabilities. Proficiency in these tools is a baseline expectation. The ability to interpret analytics data is crucial for demonstrating the impact of design work. Understanding how design integrates with business systems like CRM and project management tools is also valuable.

👥 Team Culture & Values

Operations Values:

• User Advocacy: Championing the needs and experiences of users in all design decisions.
• Data-Driven Decisions: Utilizing analytics, research, and metrics to inform and validate design choices.
• Collaboration: Working effectively with cross-functional teams to achieve shared goals.
• Continuous Improvement: Actively seeking ways to enhance processes, skills, and product experiences.
• Ownership & Accountability: Taking responsibility for design outcomes and contributing to the company's success.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Management, Engineering, Marketing, and Business stakeholders to ensure alignment and successful product launches.
• Constructive Feedback: Openness to receiving and providing constructive feedback in design critiques and team discussions.
• Knowledge Sharing: Willingness to share insights, best practices, and learnings within the design team and across departments.
• Proactive Communication: Maintaining clear and consistent communication regarding project status, challenges, and design rationale.

📝 Enhancement Note: The company's stated values ("strong ethics, dedication to our customers and close attention to the marketplace") and its award-winning culture ("growth, recognition and empowerment") suggest a positive, ethical, and results-oriented team environment. The emphasis on "thinking and acting like owners" implies a culture of initiative and responsibility.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user needs into feasible and impactful solutions that also meet business objectives and technical constraints.
• Designing for a Complex Ecosystem: Navigating and contributing to a suite of interconnected digital products in the transportation and logistics sector, which can involve intricate workflows and diverse user roles.
• Driving Design Culture: Influencing and uplifting the design culture within a company that may have diverse departmental needs and priorities.
• Mentoring and Leadership: Developing leadership skills and effectively guiding junior designers while managing personal design contributions.

Learning & Development Opportunities:

• LEAD Program: Explicit opportunity for leadership development and aspiring leaders.
• Industry Expertise: Deepening knowledge of the transportation, logistics, and financial services industries, which can open doors to specialized roles.
• Advanced Design Skills: Opportunities to hone skills in areas like advanced interaction design, user research methodologies, or design system management.
• Cross-Disciplinary Learning: Gaining insights into product management, business strategy, and engineering processes.

📝 Enhancement Note: The "LEAD Program" is a significant indicator of the company's commitment to internal growth and developing future leaders. The complexity of the logistics industry presents a unique challenge and opportunity for designers to develop specialized expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs and business requirements. How did you approach it, and what was the outcome?" (Focus on your process, communication, and ability to find solutions.)
• "How do you stay updated on the latest UX trends and best practices, and how do you apply them to your work?" (Showcase continuous learning and adaptability.)
• "Walk us through a project from your portfolio that best demonstrates your end-to-end UX process and your ability to deliver business impact. What was the problem, your role, your process, and the results?" (Be prepared to dive deep into your case studies.)

Company & Culture Questions:

• "What interests you about Shamrock Trading Corporation and our work in the transportation and logistics industry?" (Research the company's brands, mission, and recent news.)
• "How do you contribute to a positive and collaborative design culture?" (Relate to their "award-winning culture" and "employees first" philosophy.)
• "How do you approach mentoring junior designers?" (Highlight your leadership potential and team-building skills.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, typically following the design process: Problem -> Research -> Ideation -> Design -> Testing -> Outcome.
• Be Concise but Thorough: For each project, provide enough detail to showcase your thinking without overwhelming the audience. Focus on the most critical aspects.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs.
• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your points.
• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative solutions you considered.

📝 Enhancement Note: Candidates should prepare to discuss their experience within the context of B2B or complex digital ecosystems, drawing parallels to logistics or transportation if possible. Demonstrating an understanding of how design drives efficiency and revenue in these sectors will be highly valued.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Dayforce portal.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in UX/UI design, user research, visual design, and proficiency with tools like Figma or Sketch, with a focus on complex digital products.
• Resume Optimization: Clearly articulate your 6+ years of experience, emphasizing achievements, process, and impact. Use keywords from the job description such as "usability," "accessibility," "user research," "prototyping," and "logistics."
• Company Research: Familiarize yourself with Shamrock Trading Corporation, its family of brands, its mission, and its award-winning culture. Understand its position in the transportation and logistics industry.
• Portfolio Walkthrough Practice: Rehearse presenting 2-3 of your strongest portfolio projects, focusing on storytelling, design process, and quantifiable results. Be ready to answer in-depth questions about your contributions and decision-making.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---