Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Progress

Location: India

Job Type: Full-Time Regular Employee

Category: Design & User Experience

Date Posted: 2026-04-13

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive innovation and impact within the ShareFile product line, a key offering from Progress.

• Independently lead small to medium-sized design projects from planning through execution.

• Create comprehensive design artifacts including wireframes, concepts, prototypes, and high-fidelity visual designs.

• Conduct quick, iterative research experiments to validate design assumptions and inform decision-making.

• Collaborate effectively with cross-functional teams, including product management and engineering, to deliver user-centered solutions.

📝 Enhancement Note: While the original posting is for a UX Designer, this role at Progress, specifically focusing on their ShareFile product, implies a strong need for understanding B2B software workflows and enterprise user needs. The responsibilities suggest a blend of individual contribution and team collaboration, common in mid-to-senior level design roles within established software companies. The "AI-powered applications and experiences" mentioned in the company description also hints at potential future directions for product design, requiring adaptability and a forward-thinking mindset.

📈 Primary Responsibilities

• Take ownership of small to medium-sized design projects, managing initial planning, timelines, and status communication.

• Develop detailed wireframes, user flows, interactive prototypes, and high-fidelity visual designs to clearly articulate design concepts.

• Execute rapid user research experiments to gather insights and validate design hypotheses.

• Present design solutions confidently and clearly to user experience teams, product managers, engineers, and other stakeholders.

• Articulate the strategic rationale behind design decisions within the broader product context.

• Actively seek, incorporate, and weigh diverse feedback from team members with a growth mindset.

• Foster strong collaborative relationships with the user experience team and cross-functional partners.

• Contribute to and collaborate on research strategy, identifying opportunities for user insights within the product area.

• Work closely with product management and engineering to ensure design solutions align with business objectives and user requirements.

• Propose forward-thinking ideas and innovative solutions to enhance product experiences.

• Troubleshoot and resolve design-related issues that may arise during the development lifecycle.

• Advocate for the user by championing user-centered design principles across functional areas.

• Provide coaching and mentorship to junior designers on design thinking and human-centered design methodologies.

• Stay current with the latest design trends, best practices, and emerging technologies in UX/UI.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate autonomously while also integrating seamlessly into a larger team. The emphasis on "strategic intention" and understanding "business goals" suggests this role requires more than just aesthetic design skills; it demands a strategic partner who can connect design solutions to tangible business outcomes, a critical aspect of GTM operations and product strategy alignment.

🎓 Skills & Qualifications

Education:

Experience:

• 5+ years of professional experience in User Experience (UX) and User Interface (UI) design.

• Proven experience designing complex software applications for multiple platforms (web, mobile, desktop).

• Demonstrated experience working within Agile development environments, utilizing project management and issue tracking software (e.g., Jira).

Required Skills:

• Expertise in user-centered design methods and techniques (e.g., user research, usability testing, data analysis, customer journey mapping).

• Proficiency in creating low- to high-fidelity wireframes, concepts, and interactive prototypes.

• Strong command of industry-standard design tools such as Figma and Adobe Creative Suite (Photoshop, Illustrator, etc.).

• Deep understanding of design thinking principles and methodologies.

• Familiarity with design systems and their implementation.

• Excellent problem-solving abilities and a strategic approach to design challenges.

• Ability to communicate design rationale clearly and persuasively to diverse audiences.

• Experience collaborating effectively with cross-functional teams (Product Management, Engineering).

Preferred Skills:

• Working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React).

• Experience with front-end coding a plus, enabling deeper collaboration with engineering.

• Passion for design, users, and innovation.

📝 Enhancement Note: The requirement for "5+ years" combined with the responsibilities of owning projects and mentoring junior designers clearly places this role at a senior individual contributor level. The emphasis on both "user-centered design methods" and "design systems" indicates a need for a designer who can balance user needs with scalable, consistent design solutions, crucial for product stability and efficient development cycles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong product design process, highlighting your approach from problem definition to final solution.

• Include case studies that demonstrate your ability to conduct user research, analyze data, and translate insights into design decisions.

• Present examples of wireframes, user flows, interactive prototypes, and high-fidelity visual designs for software applications.

• Demonstrate your experience with user-centered design methodologies and how you've applied them.

Process Documentation:

• Be prepared to discuss your process for user research, including methodologies and tools used.

• Detail your approach to iterative design, prototyping, and user testing.

• Explain how you manage project timelines and communicate design status within an Agile framework.

• Showcase examples of how you've contributed to or utilized design systems.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is paramount. It serves as tangible proof of their design thinking, problem-solving skills, and ability to execute. The emphasis on "product design process" means candidates should go beyond just showing final screens; they need to articulate the "why" behind their design choices, demonstrating a strategic and analytical approach to user experience challenges.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive remuneration package.

• Employee Stock Purchase Plan Enrollment.

• 30 days of earned leave per year.

• An additional day off for your birthday.

• Various other leaves including marriage, casual, maternity, and paternity leave.

• Premium Group Medical Insurance for employees and up to five dependents.

• Personal accident insurance coverage.

• Life insurance coverage.

• Professional development reimbursement, supporting continuous learning.

• Interest subsidy on loans (vehicle or personal).

Working Hours:

• The role is listed as Full-Time Regular Employee, with an assumed standard workweek of approximately 40 hours. The "Hybrid" work arrangement suggests flexibility in scheduling, allowing for a balance between in-office collaboration and remote work.

📝 Enhancement Note: The salary estimate is based on data from reputable salary aggregators for UX Designers in India, cross-referenced with compensation trends for senior roles in multinational tech companies. The benefits package is comprehensive, reflecting standard offerings for senior employees in established tech firms, with a strong emphasis on health, well-being, and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development & IT Services. Progress provides software for developing, deploying, and managing AI-powered applications and experiences.

Company Size: Progress is a publicly traded company (Nasdaq: PRGS) with a significant global presence. While the exact number of employees in India isn't specified, their global operations indicate a large-scale organization. The "diverse, global team" and valuing "individual" and "varied perspectives" suggests an inclusive and collaborative work environment.

Founded: Progress was founded in 1981, indicating a long-standing history and stability in the software industry. This deep experience likely translates into robust processes and a culture of continuous improvement.

Team Structure:

• The Senior UX Designer will be part of the user experience team, likely reporting to a UX Lead or Design Manager.

• This role requires close collaboration with Product Management, Engineering, and potentially Marketing teams.

Methodology:

• Progress leverages Agile development methodologies, indicated by the mention of Jira and Agile environments.

• The company is committed to user-centered design and AI-powered applications, suggesting a data-driven approach to product development and a focus on innovation.

• Emphasis on "responsible, AI-powered applications" hints at a culture that values ethical considerations in technology.

Company Website: progress.com

📝 Enhancement Note: The company's long history and NASDAQ listing suggest a mature organization with established operational processes and a focus on delivering reliable software solutions. The mention of "responsible, AI-powered applications" implies a commitment to ethical development, which is increasingly important for attracting top talent in the tech industry. The ShareFile product line, serving 90,000 customers and 3 million users, indicates a significant market presence and the potential for impactful design work.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role. It signifies a level of expertise where the designer is expected to work independently, mentor junior colleagues, and contribute strategically to product development. It's a crucial step for those looking to deepen their specialization in UX/UI design or move towards lead or management positions in the future.

Reporting Structure: The Senior UX Designer will likely report to a UX Manager or Head of Design, and collaborate closely with Product Managers and Engineering Leads within the ShareFile product team.

Operations Impact: As a Senior UX Designer, the impact is significant. By driving innovation in user experience for ShareFile, this role directly influences customer satisfaction, product adoption, user retention, and ultimately, revenue generation. Strategic design decisions can streamline workflows, improve efficiency for millions of users, and differentiate the product in a competitive market.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in AI-driven design, complex B2B SaaS UX, and user research methodologies.

• Leadership Development: Potential to mentor junior designers, lead design initiatives for specific features or products, and contribute to design strategy.

• Career Progression: Clear path towards Lead UX Designer, UX Manager, or specialized roles within product development.

• Cross-functional Exposure: Gaining deeper insights into product management, engineering, and business strategy within a global software company.

• Professional Development Reimbursement: Financial support for courses, conferences, and certifications to stay at the forefront of UX/UI trends.

📝 Enhancement Note: The "Senior" designation implies a career trajectory beyond just executing tasks. Candidates should look for opportunities to influence product strategy, mentor others, and potentially take on more leadership responsibilities over time. The emphasis on "responsible, AI-powered applications" suggests a learning curve that could lead to specialization in cutting-edge design fields.

🌐 Work Environment

Office Type: The "#LI-Hybrid" tag indicates a hybrid work model. This typically means a blend of remote work and in-office days, fostering flexibility and collaboration.

Office Location(s): Bengaluru, India. This is a major technology hub, likely offering a dynamic work environment with access to a large talent pool and industry events.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-person collaboration for brainstorming, design reviews, and team-building activities, while remote days allow for focused, individual work.

• Operations Tools & Technology: Access to industry-standard design tools (Figma, Adobe Creative Suite) and project management software (Jira) is expected.

• Team Interaction: Opportunities to interact with a diverse, global team, including UX designers, researchers, product managers, and engineers, fostering a rich learning and exchange environment.

Work Schedule: Standard full-time hours, with the flexibility afforded by the hybrid work arrangement. The emphasis on "individual ownership" and "managing timelines" suggests a results-oriented approach where focus and efficiency are key, regardless of specific hours worked on a given day.

📝 Enhancement Note: The hybrid model is a key feature of the work environment, offering a balance that many professionals seek. For a Senior UX Designer, this environment should support both deep creative work and effective team collaboration, essential for complex product development cycles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Presentation: A key stage where candidates present their portfolio, showcasing 2-3 relevant case studies. This is an opportunity to demonstrate design process, problem-solving skills, and communication abilities. Expect to discuss your role, challenges, and outcomes.

• Design Challenge/Exercise: Candidates may be given a take-home assignment or an in-person/virtual whiteboard exercise to assess their design thinking and problem-solving skills in a timed scenario.

• Cross-functional Interviews: Meetings with Product Management and Engineering leads to evaluate collaboration skills, strategic thinking, and alignment with team goals.

• Hiring Manager Interview: Final discussion with the hiring manager to assess overall fit, leadership potential, and answer any remaining questions.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study. Explain the problem, your approach, the decisions you made, and why.

• Highlight Impact: Quantify results where possible. Did your design improve conversion rates, reduce task completion time, or increase user satisfaction?

• Showcase Collaboration: Explain how you worked with cross-functional teams and incorporated feedback.

• Tailor to B2B: If possible, include examples of B2B SaaS products or complex enterprise applications.

• Prepare for Questions: Be ready to discuss your design rationale, trade-offs you made, and how you handle constructive criticism.

Challenge Preparation:

• Understand the Problem: Carefully analyze any design challenge prompt. Ask clarifying questions if needed.

• Think Aloud: During whiteboard exercises, articulate your thought process, assumptions, and potential solutions.

• Prioritize: Focus on a few key aspects or user flows rather than trying to solve everything.

• Demonstrate User Focus: Show how user needs and business goals are integrated into your solutions.

📝 Enhancement Note: The portfolio review is critical for UX roles. Candidates should be prepared to walk through their projects in detail, highlighting not just the final designs but the strategic thinking and problem-solving that led to them. The emphasis on collaboration and understanding business goals suggests interviewers will be looking for a designer who can be a strategic partner, not just an executor.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for wireframing, prototyping, and high-fidelity visual design. Proficiency in Figma's collaboration features, component libraries, and prototyping capabilities is essential.

• Adobe Creative Cloud: Proficiency in tools like Photoshop and Illustrator for asset creation, image manipulation, and potentially vector graphics.

• Prototyping Tools: Beyond Figma, experience with other prototyping tools might be beneficial.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) is advantageous for understanding user behavior data and informing design decisions.

CRM & Automation:

• Understanding of how design impacts user workflows within CRM systems (like Salesforce) or other business applications is beneficial, though direct CRM tool experience may not be required unless specified for specific product integrations.

• Familiarity with Jira for Agile project management and issue tracking is explicitly mentioned.

📝 Enhancement Note: The explicit mention of Figma and Adobe Creative Suite positions these as core tools. Candidates should be ready to demonstrate their proficiency with these tools, particularly Figma, given its prevalence in modern UX workflows. An understanding of how design integrates with broader business systems and data analytics will be a strong plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and advocating for the user's needs and experience.

• Collaboration: Valuing teamwork and open communication across departments (UX, Product, Engineering).

• Innovation & Forward-Thinking: Encouraging new ideas and solutions to push product experiences forward.

• Growth Mindset: Embracing feedback, continuous learning, and development.

• Responsibility: Developing "responsible, AI-powered applications" suggests a value placed on ethical development and user trust.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with product management and engineering to ensure designs are feasible, aligned with business goals, and meet user needs.

• Feedback Exchange: Actively seeking, giving, and integrating feedback to improve design outcomes.

• Knowledge Sharing: Mentoring junior designers and contributing to the collective knowledge within the UX team.

• Agile Environment: Adapting to iterative development cycles and collaborating within Scrum or Kanban frameworks.

📝 Enhancement Note: The company culture appears to foster a collaborative and innovative environment, with a strong emphasis on user advocacy and continuous improvement. The values align well with the demands of a senior design role, requiring both independent contribution and effective teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex business requirements into intuitive and user-friendly designs for enterprise software.

• Driving Innovation in Mature Products: Introducing new, forward-thinking ideas for established products like ShareFile without disrupting existing workflows or user trust.

• Navigating Cross-functional Dynamics: Ensuring alignment and buy-in from diverse stakeholders (Product, Engineering, Marketing) on design direction.

• Adapting to AI Integration: Designing for and understanding the implications of AI-powered features within user interfaces.

Learning & Development Opportunities:

• Specialization: Deepen expertise in B2B SaaS UX, enterprise design systems, or AI-driven product design.

• Mentorship: Opportunities to mentor junior designers and develop leadership skills.

• Industry Exposure: Access to professional development reimbursement for conferences, workshops, and online courses to stay current with UX/UI trends.

• Strategic Influence: Growing influence on product strategy and roadmap through impactful design contributions.

📝 Enhancement Note: This role presents an excellent opportunity for a designer looking to refine their skills in B2B SaaS and potentially explore emerging areas like AI-driven design within a stable, established company. The challenges are typical for senior roles and offer significant learning potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX problem you solved for a B2B application. What was your process, and what was the outcome?" (Focus on demonstrating your problem-solving approach, user research, and impact.)

• "How do you balance user needs with business objectives and technical constraints?" (Highlight your strategic thinking and ability to make trade-offs.)

• "Tell me about a time you had to present a design solution to stakeholders who disagreed. How did you handle it?" (Showcase your communication, persuasion, and conflict-resolution skills.)

Company & Culture Questions:

• "What do you know about Progress and the ShareFile product? What excites you about designing for it?" (Research the company and product thoroughly.)

• "How do you approach collaboration with product managers and engineers?" (Emphasize teamwork and understanding of cross-functional roles.)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Research -> Ideation/Design -> Solution -> Outcome/Impact.

• Visuals: Use high-quality mockups, wireframes, and prototypes. Annotate key decisions and user flows.

• Storytelling: Make it engaging. Explain the "why" behind your choices and the challenges you overcame.

• Quantify: Wherever possible, present metrics that demonstrate the success of your designs.

• Be Prepared for Deep Dives: Anticipate questions about specific design decisions, trade-offs, and your individual contributions.

📝 Enhancement Note: Interview preparation for a Senior UX Designer should focus on demonstrating not just design execution but strategic thinking, problem-solving, and collaborative capabilities. The portfolio presentation is the cornerstone, so candidates must be able to articulate their process and impact effectively.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the Progress careers portal.

• Portfolio Customization: Curate your online portfolio to prominently feature 2-3 of your strongest UX/UI case studies, specifically highlighting B2B software design, user research, and cross-functional collaboration. Ensure your process is clearly articulated for each project.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of experience, proficiency with Figma and Adobe Creative Suite, and understanding of user-centered design and Agile methodologies. Quantify achievements whenever possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling and articulating your design rationale and impact. Prepare to discuss your experience with user research, prototyping, and collaboration with engineering and product teams.

• Company Research: Familiarize yourself with Progress, its mission, and the ShareFile product. Understand their commitment to AI and responsible technology. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.