Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: mx51

Location: Australia (remote) / International (remote)

Job Type: Full-Time

Category: UX/Product Design

Date Posted: 2026-03-10

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end UX design for critical product areas, balancing user needs with business objectives and client demands.

• Drive research and discovery initiatives, translating complex payments problems into intuitive and elegant user experiences.

• Foster strong collaboration with Product Managers, engineers, and external stakeholders throughout the product development lifecycle.

• Contribute to the evolution and maintenance of the company's design system, ensuring scalability and consistency across products.

• Champion user-centric design principles within an Agile/Lean environment, focusing on creating exceptional merchant experiences.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for significant autonomy, strategic input, and the ability to mentor or guide less experienced designers. The emphasis on "complex payments problems" and "multi-platform products" suggests a challenging yet rewarding environment for experienced UX professionals.

📈 Primary Responsibilities

• Own the UX design process for assigned product areas, from initial concept and research through to final delivery and iteration.

• Plan, execute, and synthesize user research and discovery activities to identify user pain points, needs, and opportunities.

• Develop user flows, wireframes, interactive prototypes, and high-fidelity mockups to effectively communicate design solutions.

• Collaborate effectively with Product Managers to define product strategy and roadmaps, ensuring UX considerations are integrated early and often.

• Partner with engineering teams to ensure accurate and high-quality implementation of designs, providing clear specifications and support.

• Actively participate in the design system's growth by creating new components, refining existing ones, and ensuring adherence to established guidelines.

• Present and articulate design rationale and decisions clearly and persuasively to diverse audiences, including senior leadership, technical teams, and external clients.

• Manage project timelines, deliverables, and stakeholder expectations proactively, ensuring successful project outcomes.

• Contribute to user testing and usability studies, gathering feedback to iterate and improve design solutions.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking and hands-on execution. The "lead UX design across key product areas" implies ownership and accountability for significant portions of the product, requiring strong problem-solving skills and the ability to navigate ambiguity.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field is often preferred for senior roles in UX/Product Design. Equivalent practical experience will be strongly considered.

Experience: A minimum of 5+ years of professional experience in UX design, product design, or a closely related field, with a proven track record of delivering successful digital products.

Required Skills:

• Demonstrated expertise in end-to-end UX design, encompassing user research, information architecture, interaction design, and visual design.

• Strong portfolio showcasing a range of complex, multi-platform product design projects (web and mobile applications) with clear articulation of your role and impact.

• Advanced proficiency in design and prototyping tools, with Figma being a primary requirement.

• Solid understanding of design system principles, component libraries, and their application for scalability and consistency.

• Ability to conduct and synthesize user research (e.g., interviews, surveys, usability testing) to drive design decisions.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex ideas to technical and non-technical stakeholders.

Preferred Skills:

• Experience within the fintech, payments, POS, banking, or merchant-facing financial services industries.

• Familiarity with Material Design guidelines and best practices for accessibility (WCAG compliance).

• Experience designing for payment terminals, embedded systems, or other hardware-constrained interfaces.

• Proven ability in stakeholder management, effectively influencing and collaborating with diverse teams and external partners.

• Experience with user research and usability testing platforms such as Askable, Dovetail, or Maze.

• Mobile-first design principles and experience.

📝 Enhancement Note: The "Good to have" section strongly suggests that candidates with fintech or payments experience will have a significant advantage. The emphasis on Figma and design systems indicates these are core competencies expected at a senior level.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates your end-to-end UX design process, from problem definition and research to final design solutions and impact.

• Showcase specific case studies of complex, multi-platform products (web and mobile), detailing your individual contribution, design challenges, and solutions.

• Include examples of how you have translated user needs and business objectives into intuitive and elegant designs.

• Highlight your experience with Figma and any contributions to or utilization of design systems.

Process Documentation:

• Case studies should clearly outline the research methodologies employed, including user interviews, surveys, or usability testing.

• Demonstrate how you synthesized research findings into actionable design recommendations and prototypes.

• Showcase the iterative nature of your design process, including how feedback was incorporated.

• Illustrate your collaboration with Product Managers and Engineers, highlighting how design decisions were communicated and implemented.

📝 Enhancement Note: A strong portfolio is explicitly required, serving as a critical component of the application. Candidates should focus on showcasing their entire process and the tangible impact of their design work, particularly in complex product environments.

💵 Compensation & Benefits

Salary Range: As this role is remote and international, and specific salary is not provided, a typical range for a Senior UX Designer in Australia (a primary listed remote location) with 5-10 years of experience could range from AUD $120,000 to $180,000 annually, depending on specific skills, experience, and negotiation. For other international locations, this would be adjusted based on local market rates and cost of living.

Benefits:

• Opportunity to work remotely from overseas for up to 4 weeks per year, offering significant flexibility and work-life balance.

• Annual team offsites to foster team cohesion and strategic alignment.

• Social events organized by a dedicated social committee to build camaraderie.

• Ability to swap a public holiday for an alternative day off, providing additional flexibility.

• Paid leave for volunteering, supporting community engagement.

• Employee Share Option Plan (subject to invitation), offering potential for long-term financial reward.

• Paid parental leave for primary and secondary carers, supporting family needs.

• Novated lease and salary sacrifice options, providing financial planning benefits.

Working Hours: The standard working hours are likely to be around 40 hours per week, typical for a full-time role. Given the remote and international nature, flexibility in scheduling may be available, but core collaboration hours will need to be established with the team.

📝 Enhancement Note: The provided benefits are substantial and emphasize flexibility, work-life balance, and long-term incentives, which are attractive to senior-level professionals. The salary estimate is based on Australian market data for a senior UX role, acknowledging that global remote compensation can vary.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech / Payments-as-a-Service. mx51 operates within the rapidly evolving payments industry, providing a platform for banks and acquirers to offer modern payment solutions to merchants. This environment is characterized by innovation, technological advancement, and a focus on customer experience.

Company Size: While not explicitly stated, mx51 is likely a growing scale-up or mid-sized company, given its focus on product development and design systems. This implies a dynamic environment with opportunities for impact but also potential for rapid change.

Founded: Information on the founding date is not provided in the raw data, but the company's description suggests it is established enough to have a mature product offering and a dedicated Product and Design team.

Team Structure:

• The UX team reports to a UX Lead, indicating a structured design function within the Product and Design department.

• Collaboration is expected across Product Management, Engineering, and external stakeholders, suggesting a cross-functional team model.

Methodology:

• The company utilizes Agile/Lean methodologies, requiring designers to be adaptable and comfortable with iterative processes.

• A strong emphasis is placed on user research and discovery to inform design decisions, indicating a data-driven and user-centric approach.

• The development and maintenance of a design system are core to their process, ensuring scalability and consistency.

Company Website: https://mx51.com/

📝 Enhancement Note: The company's focus on "payments-as-a-service" and "merchant experiences" provides crucial context for the types of complex problems the UX designer will be solving. The Agile/Lean environment and design system focus suggest a modern, efficient product development approach.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, signifying a mid-to-senior level position. It requires a high degree of autonomy, strategic input into product direction, and the ability to lead design initiatives independently. Senior designers are expected to mentor junior team members, contribute to design strategy, and influence product roadmaps.

Reporting Structure: The Senior UX Designer reports to the UX Lead. This suggests a clear reporting line within the design team, with opportunities for guidance from a more experienced design leader.

Operations Impact: The role has a direct impact on the usability and effectiveness of mx51's payment platform. By designing intuitive and elegant solutions for complex payment problems, the Senior UX Designer will directly contribute to merchant satisfaction, operational efficiency for clients, and the overall success and adoption of mx51's services. This role is crucial in translating business goals and technical capabilities into user-friendly experiences that drive revenue and customer loyalty.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead UX Designer or Design Manager role as the team expands, taking on more strategic responsibilities and team management.

• Specialization: Deepen expertise in specific areas such as fintech UX, payment systems design, or advanced design system architecture.

• Cross-functional Advancement: Develop strong product management or strategy skills through close collaboration, potentially leading to product ownership roles.

• Mentorship: Opportunity to mentor junior designers, honing leadership and coaching abilities.

• Industry Expertise: Become a subject matter expert in the payments and fintech domain, a highly valuable skill set.

📝 Enhancement Note: The "Senior" title implies a significant level of responsibility and autonomy. The growth opportunities suggest a path for career development within mx51, focusing on both design leadership and broader product strategy.

🌐 Work Environment

Office Type: This is a fully remote role, offering the flexibility to work from anywhere within Australia or internationally. This suggests a distributed team model with a strong reliance on digital communication and collaboration tools.

Office Location(s): While the primary listed location is "Australia (remote)" and "International (remote)," the company has a presence in Sydney, NSW, Australia, which may serve as a hub or point of reference for the team.

Workspace Context:

• The remote nature necessitates a self-disciplined and organized work approach.

• Collaboration will primarily occur through digital channels, requiring proficiency with tools like Slack, Zoom, Figma, and project management software.

• The company's culture emphasizes collaboration and a fun, flexible work environment, even within a remote setting.

• Expect a dynamic and fast-paced atmosphere, typical of a growing fintech company.

Work Schedule: While the role is full-time (approximately 40 hours per week), the remote and international nature likely allows for some flexibility in daily scheduling, provided core collaboration hours with the team are met. This flexibility supports independent work and work-life integration.

📝 Enhancement Note: The remote-first nature is a key aspect. Candidates should be comfortable with asynchronous communication and proactive engagement within a distributed team environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, with a strong emphasis on your resume and portfolio. Be sure to highlight relevant experience and tailor your resume to the job description.

• Portfolio Review & Design Challenge: You will likely be asked to present your portfolio, walking through 1-2 key case studies. This may be followed by a design challenge (e.g., a take-home assignment or a live design exercise) to assess your problem-solving skills, design process, and proficiency with Figma.

• Hiring Manager/Team Interviews: Interviews with the UX Lead and potentially Product Managers and Engineers to assess your experience, collaboration style, and cultural fit. Expect behavioral questions and discussions about your design philosophy.

• Final Interview: Potentially a final interview with senior leadership to discuss strategic thinking and overall fit.

Portfolio Review Tips:

• Structure: Organize your portfolio logically, with clear case studies that follow a narrative arc: Problem -> Research -> Process -> Solution -> Impact.

• Showcase Process: Detail your thought process, research methodologies, design iterations, and rationale behind key decisions. Don't just show final screens.

• Quantify Impact: Whenever possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Figma & Design Systems: Explicitly highlight your proficiency with Figma and any experience contributing to or utilizing design systems.

• Tailor: Select case studies that best align with the requirements of this specific role, particularly those involving complex platforms or fintech-related challenges.

Challenge Preparation:

• Understand the Context: For any take-home challenge, thoroughly research mx51, its products, and the payments industry to inform your approach.

• Focus on Process: Demonstrate a clear, user-centered design process. Show how you would approach the problem, what research you would conduct, and how you would iterate.

• Deliverables: Understand the expected deliverables for the challenge and manage your time effectively to produce a high-quality submission.

• Presentation: Be prepared to present your challenge solution clearly and concisely, justifying your decisions.

📝 Enhancement Note: The emphasis on a portfolio and potential design challenge means candidates must be prepared to showcase their practical skills and thought process in detail. Tailoring the portfolio to fintech and complex product design is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is essential for creating wireframes, mockups, interactive prototypes, and collaborating on design systems.

• Design Systems: Experience with building, maintaining, or contributing to design systems is highly valued. This includes understanding component libraries, style guides, and design tokens.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial, though Figma is the primary focus.

Analytics & Reporting:

• User Research Platforms: Experience with tools like Askable, Dovetail, or Maze for conducting user research, usability testing, and gathering feedback.

• Analytics Tools (General): While not explicitly mentioned, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) to inform design decisions is beneficial.

CRM & Automation:

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing tasks, tracking progress, and collaborating within Agile workflows.

• Collaboration Tools: Proficiency with communication platforms such as Slack and video conferencing tools like Zoom for remote team interaction.

📝 Enhancement Note: Figma is a critical requirement. Candidates should be prepared to discuss their experience with design systems and user research tools in detail.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring products are intuitive and valuable.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering) to achieve shared goals.

• Innovation: Encouraging creative problem-solving and embracing new ideas to improve payment experiences.

• Efficiency & Scalability: Designing solutions that are not only effective but also scalable and maintainable, often through robust design systems.

• Data-Driven Decisions: Utilizing research and data to inform design choices and measure impact.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Managers to define requirements and Engineers to ensure successful implementation.

• Open Communication: A culture of open feedback and transparent communication is likely, essential for a remote and fast-paced environment.

• Iterative Improvement: A willingness to continuously refine designs based on feedback and user testing.

📝 Enhancement Note: The company values likely align with modern tech culture, emphasizing user focus, collaboration, and a proactive approach to problem-solving, especially within a remote setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role involves tackling complex payments problems with potentially undefined requirements, requiring strong problem-solving and critical thinking skills.

• Balancing Stakeholder Needs: Effectively mediating between user needs, business objectives, technical constraints, and client requirements.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote, potentially international, setting.

• Evolving Design System: Contributing to and scaling a design system in a growing company requires careful planning and ongoing effort.

• Fintech Domain Complexity: Understanding the intricacies of the payments industry and translating them into user-friendly interfaces.

Learning & Development Opportunities:

• Fintech UX Expertise: Gaining deep knowledge in a specialized and high-demand field.

• Design System Mastery: Developing advanced skills in creating and managing scalable design systems.

• Cross-functional Acumen: Enhancing understanding of product management, engineering, and business strategy through close collaboration.

• Leadership Skills: Opportunities to mentor junior designers and influence product strategy, paving the way for leadership roles.

• Global Work Experience: Gaining experience working with international teams and understanding diverse user needs.

📝 Enhancement Note: The challenges presented are typical for senior roles in dynamic tech companies, particularly in specialized fields like fintech. These challenges also represent significant growth opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-platform product. What were the biggest challenges, and how did you overcome them?" (Focus on your end-to-end process, research, and problem-solving).

• "How do you balance user needs with business objectives and technical constraints when designing a new feature?" (Highlight your prioritization skills and ability to find optimal solutions).

• "Walk us through a project where you contributed to or built a design system. What was your role, and what principles did you follow?" (Demonstrate your understanding of scalability, consistency, and component-based design).

Company & Culture Questions:

• "What interests you about mx51 and the fintech/payments industry?" (Research mx51's mission, products, and recent news. Understand the value proposition of payments-as-a-service).

• "How do you approach collaboration with Product Managers and Engineers, especially in a remote environment?" (Emphasize your communication style, proactiveness, and experience with Agile workflows).

Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative. Clearly articulate the problem, your role and process, the challenges encountered, the solutions you designed, and the measurable impact.

• Visuals: Use clear, high-quality visuals (wireframes, prototypes, final screens) to support your narrative. Annotate key design decisions.

• Figma Focus: Be prepared to demonstrate your Figma skills, perhaps by showing interactive prototypes or explaining your component structure.

• Conciseness: Be mindful of time. Practice presenting your key case studies within the allocated timeframe, focusing on the most impactful elements.

• Q&A Readiness: Anticipate questions about your design choices, trade-offs made, and how you would approach future challenges.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills but also strategic thinking, collaboration capabilities, and a deep understanding of the UX process within a complex, fast-paced environment.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Greenhouse link, ensuring your resume and portfolio are attached.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex, multi-platform products (web and mobile), design systems, and Figma. Prioritize case studies relevant to fintech or financial services if available.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of UX/product design experience, highlighting achievements and responsibilities that align with the job description, using keywords like "UX Design," "Product Design," "Figma," "Design System," and "Agile."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your process, problem-solving, and impact. Prepare to discuss your experience with user research, Agile methodologies, and remote collaboration.

• Company Research: Thoroughly research mx51, its products, and the payments industry. Understand their mission, values, and the impact of their payments-as-a-service offering to articulate your interest and alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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