Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: Ignite Location: Oslo, Oslo, Norway Job Type: Full-time Category: User Experience (UX) Design / Product Design Date Posted: 2025-06-27 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Lead user experience (UX) design initiatives within a dedicated product development team, ensuring a user-centered approach from conception through implementation.
• Conduct comprehensive user research, including qualitative and quantitative methods, to uncover user needs, pain points, and opportunities for product improvement.
• Synthesize research findings into actionable insights and strategic recommendations to inform product and design decisions.
• Develop a range of design artifacts, such as personas, user journeys, and experience maps, to foster team alignment and communicate user understanding.
• Create detailed wireframes, user flows, and interactive prototypes to explore, validate, and refine design solutions for complex SaaS products.
• Actively contribute to and champion the company's design culture, enhancing the overall UX maturity of product teams.

📝 Enhancement Note: This role is specifically focused on driving UX initiatives within a product development team, emphasizing a strong connection between user research, design artifacts, and tangible product outcomes in a SaaS environment. The role also highlights a significant contribution to the broader design culture.

📈 Primary Responsibilities

• Spearhead UX design processes from initial user discovery and research phases through to final implementation, working in close partnership with Product Managers and Software Developers.
• Design and execute comprehensive user research strategies, employing methods like user interviews, surveys, usability testing, and contextual inquiry to gather deep user insights.
• Analyze and translate complex research data into clear, compelling insights and actionable opportunities that guide strategic product development and design choices.
• Create and maintain user-centric documentation, including detailed personas, intuitive user journey maps, and comprehensive experience maps to ensure shared understanding across teams.
• Develop a spectrum of design deliverables, from low-fidelity wireframes and user flows to high-fidelity interactive prototypes, effectively communicating design intent and interaction details.
• Champion a user-centered design philosophy, actively promoting best practices and contributing to the continuous improvement of UX methodologies and team capabilities.
• Collaborate effectively with cross-functional teams, including engineering, product management, and marketing, to ensure seamless integration of UX design principles throughout the product lifecycle.
• Contribute to the development and refinement of design systems and style guides to ensure consistency and scalability across the product.
• Advocate for accessibility standards and best practices in all design outputs, ensuring inclusive product experiences.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to UX design, from research to prototyping, with a strong focus on collaboration and driving user-centered practices within a product team. The role requires influencing design maturity and ensuring accessibility.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of progressive experience in User Experience (UX) design, with a demonstrated track record of successfully delivering user-centered design solutions for complex digital products. Experience within the SaaS industry is highly valued.

Required Skills:

• Proven expertise in end-to-end UX design processes, from user research and ideation to wireframing, prototyping, and usability testing.
• Strong command of qualitative and quantitative user research methodologies, with the ability to translate findings into actionable design insights.
• Proficiency in creating detailed user personas, user journey maps, and experience maps to articulate user needs and product opportunities.
• Advanced skills in wireframing, prototyping, and interaction design using industry-standard tools (e.g., Figma, Sketch, Adobe XD).
• Deep understanding of usability principles, heuristics, and accessibility standards (WCAG).
• Experience collaborating effectively with cross-functional teams, including product managers and software developers, in an agile environment.
• Excellent verbal and written communication skills, with the ability to articulate design decisions and present complex ideas clearly to diverse audiences.
• Strong presentation skills, capable of effectively showcasing design work and research findings.
• Experience working with complex SaaS solutions or enterprise-level products.

Preferred Skills:

• A keen eye for visual design and an understanding of UI principles, though not the primary focus.
• Experience facilitating design thinking workshops and brainstorming sessions.
• Familiarity with design systems and component-based design approaches.
• Experience with user analytics tools and data interpretation to inform design.
• Knowledge of front-end development principles to facilitate better collaboration with engineers.

📝 Enhancement Note: The requirements emphasize a strong foundation in UX research and design thinking, with a preference for candidates experienced in complex SaaS environments. While visual design is a plus, the core focus is on the strategic and research-driven aspects of UX.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a minimum of 5 years of UX design experience, with a strong emphasis on research-led design processes.
• Case studies that clearly articulate the problem statement, your role, the research methodologies employed, design iterations, and the quantifiable impact of your solutions.
• Examples showcasing your ability to translate complex user needs into intuitive and effective design solutions for SaaS products.
• Evidence of your experience in user research, including methodologies used, participant recruitment, synthesis of findings, and how these insights informed design decisions.
• Prototypes and wireframes that illustrate your understanding of user flows, interaction design, and information architecture for complex systems.

Process Documentation:

• Showcase your approach to user research, including planning, execution, and synthesis of findings.
• Detail your workflow for developing design artifacts such as personas, user journeys, and experience maps.
• Present examples of wireframing, prototyping, and usability testing processes, including how feedback was incorporated.
• Demonstrate your collaboration process with product managers and developers, highlighting how you ensure successful implementation of UX designs.

📝 Enhancement Note: A robust portfolio is critical, focusing on research-driven UX processes and demonstrating impact within complex SaaS products. The emphasis is on showing the 'how' and 'why' behind design decisions, not just the final output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Oslo, Norway, with 5-10 years of experience, a competitive salary range would typically be between 650,000 NOK and 900,000 NOK annually. This range accounts for the local cost of living, market demand for specialized UX talent, and the seniority of the role.

Benefits:

• Competitive salary and bonus program, reflecting your experience and contributions.
• Generous learning budget dedicated to your personal growth and professional development.
• Comprehensive health insurance coverage.
• Subsidized gym membership to support your well-being.
• Opportunity to buy shares in Ignite, allowing you to participate in the company's success.
• Brand new, centrally-located offices in Kvadraturen, Oslo, offering a modern and accessible workspace.
• Active social committee organizing regular team events, fostering a strong sense of community and work-life balance.

Working Hours: Full-time position, likely structured around a standard 40-hour work week, typical for Norway. The company culture emphasizes ownership and impact, suggesting a degree of flexibility might be available, though the role is primarily on-site.

📝 Enhancement Note: Salary is estimated based on typical Senior UX Designer compensation in Oslo, Norway, considering experience level and market rates. The benefits package is comprehensive, aligning with typical offerings for tech companies in the region, with a strong emphasis on professional development and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software (SaaS), Procurement & Supplier Intelligence. Ignite operates within the B2B software sector, specifically focusing on providing procurement teams with enhanced visibility and control over spend and suppliers. This industry context implies a need for user experiences that are robust, data-driven, and capable of handling complex business workflows.

Company Size: 50+ employees. This indicates a growing company with established processes but still retaining the agility and collaborative spirit of a smaller organization. For a Senior UX Designer, this means opportunities to make a significant impact and influence design direction, while also having access to dedicated product and engineering teams.

Founded: 2017. This relatively recent founding suggests a dynamic, innovation-focused environment that is likely still refining its product and processes, offering exciting challenges for design leadership.

Team Structure:

• The Design team is growing and actively building its design culture. As a Senior UX Designer, you will be a key contributor to this development.
• You will be embedded within a product development team, working closely with a Product Manager and Developers, indicating a cross-functional, agile team structure.
• Collaboration is a core tenet, with an emphasis on working together to solve real challenges and turn ambitions into reality.

Methodology:

• User-centered design and customer obsession are central to Ignite's philosophy.
• The company values innovation and the development of solutions that address real challenges for procurement teams.
• Agile methodologies are likely employed, given the product development team structure and the fast-paced work environment.

Company Website: https://careers.igniteprocurement.com

📝 Enhancement Note: Ignite positions itself as a mission-driven company focused on solving procurement challenges with technology. The culture appears to be a blend of ambitious growth and collaborative teamwork, with a strong emphasis on customer needs. The company size suggests a good balance of structure and agility for a senior role.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is positioned as a senior-level individual contributor, responsible for leading UX initiatives within a product team and contributing to the broader design culture. It implies a high degree of autonomy and influence over design strategy and execution.

Reporting Structure: While not explicitly stated, a Senior UX Designer typically reports to a Head of Design, Design Lead, or potentially a Product Lead, depending on the organizational structure. The role involves close collaboration with Product Managers and Developers within a product team.

Operations Impact: The Senior UX Designer's impact is directly tied to improving the usability, efficiency, and effectiveness of Ignite's procurement and supplier intelligence platform. By advocating for user needs and driving user-centered design, this role will influence customer satisfaction, adoption rates, and the overall success of the product in the market. Successful UX design directly contributes to revenue by enhancing user value and retention.

Growth Opportunities:

• Leadership in Design Culture: Opportunity to shape and contribute significantly to the design team's culture, processes, and best practices.
• Product Ownership: Deep involvement in the strategic direction and evolution of specific product areas within the SaaS platform.
• Skill Specialization: Potential to deepen expertise in specific areas of UX research, interaction design, or user advocacy.
• Mentorship: Opportunity to mentor junior designers as the team grows.
• Cross-Functional Influence: Ability to influence product strategy and development across multiple teams through impactful design work and advocacy.

📝 Enhancement Note: This role offers significant growth potential beyond typical individual contributor tracks, with opportunities for leadership in design culture and strategic product influence within a growing SaaS company.

🌐 Work Environment

Office Type: The company offers brand new, centrally-located offices in Kvadraturen, Oslo. This suggests a modern, professional, and well-equipped workspace designed to foster collaboration and productivity.

Office Location(s): Nedre Vollgate 11, Oslo, 0158, Norway. This is a central business district location, likely accessible via public transport.

Workspace Context:

• Collaborative Environment: The emphasis on "One team. One dream." and the social committee suggests a strong focus on team cohesion and collaborative work. The new office space is likely designed to support this.
• Operations Tools and Technology: As a UX Designer, you will have access to the necessary design tools (e.g., Figma, Sketch) and will work closely with developers, implying a modern tech stack and development environment.
• Team Interaction: The role involves close collaboration within a product development team and active contribution to the broader design team, ensuring ample opportunities for interaction and knowledge sharing.

Work Schedule: Full-time, on-site in Oslo. While a standard work week is implied, the company's fast-paced environment and emphasis on ownership may allow for some flexibility, though the primary expectation is presence in the office.

📝 Enhancement Note: The work environment is described as modern and collaborative, situated in a prime Oslo location. The on-site nature of the role is emphasized, supporting close team interaction and integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your CV and portfolio to assess fit for the Senior UX Designer role, focusing on research-led design and SaaS experience.
• Hiring Manager/Design Lead Interview: Discussion about your experience, UX philosophy, and approach to complex design challenges. This stage will likely delve into your portfolio.
• Portfolio Presentation & Case Study Review: A dedicated session where you will present 1-2 key case studies from your portfolio, demonstrating your process, research insights, design decisions, and impact. This is a critical part of evaluating your UX thinking and communication skills.
• Team Collaboration Exercise/Interview: You may be asked to participate in a design exercise or discuss how you would approach a specific problem, potentially involving collaboration with a Product Manager or Developer to assess your team integration and problem-solving abilities.
• Final Interview: Potentially with a company leader to discuss cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest case studies that best represent your experience with complex SaaS products, user research, and research-led design.
• Focus on Process: Clearly articulate your design process, from problem definition and user research to ideation, iteration, and final solution. Emphasize why you made certain decisions.
• Highlight Research Impact: Showcase how user research directly informed your design choices and led to measurable improvements or solutions. Quantify impact where possible.
• Demonstrate Collaboration: Explain how you worked with product managers, developers, and other stakeholders.
• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, how you handle feedback, and your understanding of usability and accessibility.

Challenge Preparation:

• Understand Ignite's Product: Familiarize yourself with Ignite's procurement and supplier intelligence platform. Think about potential user pain points and areas for UX enhancement.
• UX Methodologies: Be ready to discuss your preferred UX methodologies and how you adapt them to different project needs and constraints.
• SaaS Experience: Prepare to discuss your experience with complex SaaS products, their unique design challenges, and how you approach them.

📝 Enhancement Note: The interview process heavily emphasizes the candidate's portfolio and their ability to articulate a research-driven UX process. Candidates should prepare detailed case studies that highlight their strategic thinking and impact in a SaaS context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency with industry-standard tools such as Figma, Sketch, Adobe XD, or similar for wireframing, prototyping, and creating design specifications. Figma is increasingly becoming a de facto standard for collaborative design.
• User Research Tools: Experience with tools for conducting user interviews, usability testing, surveys, and potentially heatmapping or session recording tools (e.g., UserTesting.com, SurveyMonkey, Maze, Hotjar).
• Collaboration Tools: Familiarity with tools like Jira, Confluence, Slack, or Microsoft Teams for project management, communication, and documentation within cross-functional teams.

Analytics & Reporting:

• While not a primary focus for UX Design, an understanding of how to interpret data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions is beneficial.

CRM & Automation:

• Understanding of how CRM systems and automation platforms might integrate with or influence user workflows within a SaaS product is a plus.

📝 Enhancement Note: The core technical requirements revolve around advanced UX design and prototyping tools, alongside robust user research platforms. Familiarity with collaborative project management tools is also essential for effective team integration.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep commitment to understanding and solving real user challenges, ensuring the product delivers maximum value to procurement teams.
• Collaboration: A strong emphasis on teamwork, with individuals working together across disciplines to achieve shared goals and turn bold ambitions into reality.
• Innovation & Ownership: Encouraging a proactive approach where individuals take ownership of their roles and contribute innovative solutions in a fast-paced environment.
• Continuous Improvement: A dedication to building a strong design culture and raising the UX maturity of product teams, indicating a value placed on learning and development.
• Impact: A focus on making meaningful progress and ensuring contributions have a direct and tangible impact on the company's mission.

Collaboration Style:

• Cross-functional Integration: The role is embedded within a product development team, requiring close and continuous collaboration with Product Managers and Developers.
• User-Centric Advocacy: The Senior UX Designer will act as a voice for the user, influencing design and product decisions through research and advocacy.
• Knowledge Sharing: Contributing to and actively building the design culture implies a willingness to share knowledge, provide feedback, and participate in design discussions.
• Agile Partnership: Working closely with developers suggests an agile collaboration style, adapting to iterative development cycles and providing clear design specifications.

📝 Enhancement Note: The company culture strongly emphasizes customer focus, teamwork, and individual ownership, all within a dynamic and innovative environment. The collaboration style is expected to be highly integrated and user-advocating.

⚡ Challenges & Growth Opportunities

Challenges:

• Driving UX Maturity: As a senior member, a key challenge will be to elevate the overall UX maturity within product teams, which may involve educating stakeholders and championing best practices.
• Complex SaaS Domain: Navigating the complexities of procurement and supplier intelligence requires a deep understanding of user needs within a specialized B2B domain, translating intricate business processes into intuitive user experiences.
• Balancing User Needs with Business Goals: Effectively balancing user requirements with technical constraints and business objectives to deliver optimal solutions.
• Growth Pains: Contributing to the growth of a 50+ person company means adapting to evolving processes and structures while maintaining high design standards.

Learning & Development Opportunities:

• Leadership in Design: Opportunity to shape the design team's processes, standards, and culture, acting as a thought leader.
• Product Strategy Influence: Deep involvement in product strategy and roadmap planning, contributing to the long-term vision of Ignite's platform.
• Specialized Domain Expertise: Developing in-depth knowledge of the procurement technology landscape.
• Mentorship and Coaching: Potential to mentor junior designers and contribute to their professional development.
• Industry Exposure: Participation in relevant design conferences, workshops, or courses to stay abreast of the latest UX trends and technologies.

📝 Enhancement Note: The role presents challenges related to influencing design maturity and mastering a complex B2B domain, balanced by significant opportunities for leadership, strategic impact, and professional growth in a dynamic SaaS environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led UX design efforts from discovery to implementation on a complex SaaS product. What was your process, and what was the outcome?" (Focus on research-led design, collaboration, and impact.)
• "How do you approach synthesizing user research findings into actionable insights that inform product and design decisions? Provide an example." (Emphasize your analytical and communication skills.)
• "Walk us through a user journey map or experience map you've created. What problem did it help solve, and how did it align your team?" (Demonstrate your ability to create strategic UX artifacts.)
• "How do you advocate for a user-centered design process within a product team that may have different priorities?" (Highlight your influencing and communication skills.)

Company & Culture Questions:

• "What interests you about Ignite's mission and our product in the procurement and supplier intelligence space?" (Show you've researched the company and understand its market.)
• "How do you contribute to building and fostering a positive design culture within a team?" (Relate your experience to Ignite's stated goal of building design culture.)
• "Describe your ideal collaboration dynamic with product managers and developers." (Align with Ignite's emphasis on cross-functional teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the methodologies used (especially research), iterative design process, key decisions, and quantifiable results or learnings.
• Show, Don't Just Tell: Use visuals of your wireframes, prototypes, research findings, and final designs. Explain the rationale behind each element.
• Focus on Impact: Quantify the success of your designs wherever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, trade-offs made, and how you handled challenges or feedback.
• Practice Your Presentation: Rehearse your presentation to ensure it flows well, stays within time limits, and you can confidently answer questions.

📝 Enhancement Note: Interview preparation should focus on articulating a research-driven UX process, demonstrating experience with complex SaaS products, and showcasing strong collaborative and communication skills. The portfolio presentation is a critical component.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the application link provided on the Ignite careers page.
• Portfolio Customization: Ensure your portfolio prominently features case studies demonstrating your expertise in user research, complex SaaS product design, and research-led design processes. Tailor your portfolio to highlight projects with quantifiable impact.
• Resume Optimization: Update your resume to clearly articulate your 5+ years of UX design experience, emphasizing achievements related to user research, problem-solving, and collaboration with product and engineering teams. Use keywords like "UX Design," "User Research," "SaaS," "Wireframing," "Prototyping," and "User-Centered Design."
• Interview Preparation: Thoroughly prepare for your portfolio presentation by selecting 1-2 impactful case studies and practicing a clear, concise narrative that highlights your process and results. Anticipate questions about your UX philosophy and experience with complex B2B products.
• Company Research: Familiarize yourself with Ignite's mission, product offerings, and company culture. Understand the procurement technology landscape and consider how your UX skills can contribute to solving challenges for their target audience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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