Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: Finastra Location: Bengaluru, India (with potential for Bucharest, Romania and Manila, Philippines) Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: January 08, 2026 Experience Level: Senior (5-10 years implied) Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end user-centered design process for Finastra's open finance software solutions, ensuring intuitive and accessible digital interfaces.
• Drive the creation of comprehensive user personas, user flows, wireframes, and interactive prototypes that enhance product usability and user satisfaction.
• Collaborate closely with Product Management, Engineering, and Marketing teams to translate user needs and business requirements into cohesive and visually appealing designs.
• Conduct rigorous usability testing, gather user feedback, and iteratively refine designs to optimize the overall user experience for financial services products.
• Develop and maintain robust design guidelines and UI component libraries to ensure consistency and scalability across Finastra's diverse digital product portfolio.

📝 Enhancement Note: While the title is "Senior UX Designer," the responsibilities and implied experience level (5-10 years) suggest a role with significant ownership and potential for mentorship, aligning with a senior contributor or lead position within a UX team. The focus on financial services software solutions indicates a need for understanding complex user journeys and regulatory environments.

📈 Primary Responsibilities

• Spearhead the user-centered design lifecycle, from initial user research and persona development to final visual design and interaction prototyping for Finastra's software products.
• Design intuitive and engaging user interfaces and interactions, developing detailed wireframes, user flows, and interactive prototypes to effectively communicate design concepts.
• Conduct comprehensive user research, including interviews, surveys, and contextual inquiries, to deeply understand user needs, pain points, and behaviors within the financial services domain.
• Plan, execute, and analyze usability testing sessions, leveraging qualitative and quantitative data to inform design decisions and drive iterative improvements.
• Collaborate effectively with cross-functional teams, including Product Managers, Developers, QA Engineers, and Marketing, to ensure design integrity and successful product implementation.
• Create and maintain a consistent visual language and user experience across all Finastra digital platforms by developing and advocating for design guidelines and reusable UI component libraries.
• Provide mentorship and guidance to junior UX designers, fostering a collaborative and high-performing design team culture.
• Translate complex financial workflows and requirements into simple, elegant, and user-friendly digital solutions.
• Stay abreast of the latest UX trends, design tools, and best practices, particularly within the FinTech and enterprise software sectors, and advocate for their adoption where appropriate.

📝 Enhancement Note: The responsibilities emphasize leadership in the design process, deep user understanding, and cross-functional collaboration, which are critical for a senior role in a complex industry like financial technology. The mention of "open finance software solutions" suggests a need to design for interconnected systems and diverse user types.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.
• Master's degree in a relevant discipline is considered a plus.

Experience:

• A minimum of 5-10 years of progressive experience in UX Design, with a proven track record of delivering successful digital products, ideally within enterprise software or financial services.
• Demonstrated experience leading design initiatives from concept to launch.

Required Skills:

• User-Centred Design Principles: Deep understanding and practical application of user-centered design methodologies, including user research, persona creation, journey mapping, and information architecture.
• Interaction & Visual Design: Proficiency in designing intuitive user interfaces, creating detailed wireframes, user flows, and high-fidelity prototypes using industry-standard tools.
• Prototyping Tools: Expert-level proficiency with design and prototyping software such as Figma, Sketch, Adobe Creative Suite (e.g., XD, Photoshop, Illustrator), and InVision.
• Usability Testing & Research: Proven ability to plan, conduct, and analyze various forms of user research and usability testing, translating findings into actionable design improvements.
• Collaboration & Communication: Exceptional verbal and written communication skills, with a demonstrated ability to present design concepts clearly and persuasively to diverse stakeholders and collaborate effectively within cross-functional teams.
• Design Systems: Experience in developing, maintaining, and advocating for design guidelines, style guides, and UI component libraries to ensure product consistency and scalability.
• Problem-Solving: Strong analytical and problem-solving skills to address complex UX challenges within the financial technology landscape.

Preferred Skills:

• FinTech/Enterprise Software Experience: Prior experience designing for complex financial services applications, trading platforms, or enterprise-level software solutions.
• Mobile & Responsive Design: Familiarity and experience with designing for mobile applications and responsive web interfaces.
• Front-End Development Principles: A foundational understanding of HTML, CSS, and JavaScript, enabling better collaboration with development teams and a realistic approach to design implementation.
• Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing accessible digital products.

📝 Enhancement Note: The emphasis on "industry-standard design and prototyping tools" and "user-centred design principles and methodologies" are core to any senior UX role. The "plus" skills like mobile/responsive design and front-end familiarity are highly valuable in modern software development environments, especially for a company like Finastra that operates across multiple platforms and devices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX design projects, demonstrating a clear understanding of the design process from problem definition to final solution.
• Case studies that detail your role, the design challenges faced, the methodologies employed (user research, prototyping, testing), and the measurable impact of your design solutions.
• Examples of wireframes, user flows, interactive prototypes, and final visual designs, highlighting your proficiency in relevant design tools.
• Evidence of your ability to conduct user research and usability testing, including how you synthesized findings into design iterations.
• Documentation or examples of contributions to design systems, style guides, or UI component libraries.

Process Documentation:

• Showcase your ability to articulate and document design processes, including how you approach user research, ideation, prototyping, and iterative design.
• Provide examples of how you have collaborated with product managers and developers, illustrating your process for handoff and implementation support.
• Demonstrate how you incorporate feedback and metrics into your design workflow for continuous improvement.

📝 Enhancement Note: For a Senior UX Designer role, a robust portfolio is non-negotiable. It should not just show finished products but clearly articulate the "why" and "how" behind each design decision, emphasizing problem-solving and impact within a professional context. For Finastra, showcasing experience with complex workflows and enterprise-level solutions will be highly advantageous.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Bengaluru, India, with 5-10 years of experience in a technology firm, the estimated annual salary range is ₹1,800,000 to ₹3,000,000. This range can vary based on specific skills, interview performance, and the candidate's overall experience.

Benefits:

• Flexibility: Unlimited vacation (subject to location and business needs), hybrid working arrangements, paid time off for voting, bereavement, and sick leave.
• Well-being: Employee Assistance Program (confidential therapy), Wellbeing Champions network, Gather Groups, monthly well-being events.
• Insurance: Medical, life, and disability insurance.
• Retirement: Retirement plan options.
• Lifestyle & Other Benefits: A comprehensive package of lifestyle and other benefits (specifics may vary by location).
• ESG: Paid time off for volunteering, donation matching programs.
• DEI: Participation in multiple Diversity, Equity, and Inclusion groups (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access to online learning and accredited courses via the Skills & Career Navigator tool.
• Recognition: Participation in global recognition programs (Finastra Celebrates), regular employee surveys.

Working Hours: The standard working hours are typically 40 hours per week, with the flexibility to adapt schedules within a hybrid work arrangement, balancing individual productivity with team collaboration needs.

📝 Enhancement Note: The salary range is an estimation for Bengaluru, India, considering the seniority and the technology sector. Finastra's extensive benefits package, particularly the emphasis on flexibility, well-being, and career development, is a significant draw for candidates and should be highlighted. The mention of "unlimited vacation" is a key differentiator, though it's important to note it's "based on your location and business priorities."

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) - Open Finance Software Solutions Company Size: Finastra is a large global enterprise, indicated by its service to over 8,000 customers including 45 of the world's top 50 banks. This implies a structured organization with established processes, but also opportunities for impact within a global framework. Founded: While the founding date isn't provided, Finastra is a significant player in the financial software market, suggesting a mature company with a long-standing presence and evolving product lines.

Team Structure:

• The UX team is likely part of a larger Product or Engineering organization, with Senior UX Designers expected to mentor junior members.
• Collaboration is key, with designers working closely with Product Managers, Developers, and potentially Marketing and Sales teams to ensure a unified product vision and user experience.
• Global presence means potential collaboration with teams across different time zones and cultures.

Methodology:

• User-Centred Design: This is explicitly stated as a core philosophy, meaning research, testing, and user feedback are integral to the design process.
• Agile Development: While not explicitly stated, it's common in software development companies for UX to integrate with Agile methodologies, involving iterative design cycles and close collaboration with development sprints.
• Data-Driven Decision Making: The emphasis on usability testing and translating findings into improvements suggests a data-informed approach to design.

Company Website: https://www.finastra.com/

📝 Enhancement Note: Finastra's position as a major FinTech provider means the company culture likely balances innovation with the rigor and compliance required in the financial sector. The emphasis on "open finance" suggests a forward-thinking approach to financial services integration. The company's size means established processes and a global reach, offering both structure and broad exposure.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" UX Designer role, indicating a level of expertise and autonomy beyond junior or mid-level positions. It suggests responsibility for significant design projects, the ability to influence design strategy, and potentially lead design efforts for specific product areas or features. Reporting Structure: Senior UX Designers typically report to a UX Lead, Design Manager, or Head of Product Design. They are expected to work collaboratively with Product Managers and Engineering Leads. Operations Impact: UX Designers at Finastra have a direct impact on product adoption, customer satisfaction, and ultimately, the success of Finastra's open finance software solutions by ensuring they are intuitive, efficient, and meet the complex needs of financial institutions.

Growth Opportunities:

• Leadership: Potential to move into Lead UX Designer, UX Manager, or Head of Design roles, managing teams and setting design strategy.
• Specialization: Opportunity to gain deep expertise in specific areas of FinTech UX, such as lending platforms, payments systems, or capital markets interfaces.
• Cross-Functional Roles: Potential to transition into Product Management or related strategy roles, leveraging their deep understanding of user needs and product development.
• Skill Development: Continuous learning through Finastra's "Skills & Career Navigator" tool, accredited courses, and exposure to complex financial product design challenges.

📝 Enhancement Note: The "Senior" title implies a pathway to leadership and specialized expertise within the FinTech UX domain. Finastra's global scale and product diversity offer ample opportunities for growth and varied project experiences. The company's investment in "Skills & Career Navigator" indicates a structured approach to employee development.

🌐 Work Environment

Office Type: Hybrid working arrangements are specified, suggesting a blend of in-office collaboration and remote work. The office environment is likely professional and geared towards collaborative work sessions. Office Location(s): Bengaluru, India; Bucharest, Romania; Manila, Philippines. This indicates a global team structure and the possibility of working with colleagues across different regions. Workspace Context:

• Collaboration: Hybrid work and cross-functional teams necessitate strong collaboration tools and practices. Expect opportunities for design critiques, brainstorming sessions, and joint problem-solving.
• Tools & Technology: Access to industry-standard design and prototyping tools (Figma, Sketch, Adobe Suite) is expected, as are project management and communication platforms.
• Team Interaction: Regular interaction with Product Managers, developers, and other designers to ensure alignment and efficient workflow.

Work Schedule: Standard full-time hours (typically 40 hours/week) are expected, with the flexibility afforded by the hybrid model to manage personal time and work-life balance effectively.

📝 Enhancement Note: The hybrid model suggests a need for strong self-management and communication skills. Working in a global company with multiple office locations means adapting to different time zones and cultural nuances in communication and collaboration. The focus on "open finance" might imply a dynamic and evolving work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Technical Interview: A deep dive into your portfolio, discussing specific projects, your design process, methodologies, and how you tackle challenges. This may include a live design exercise or a take-home assignment.
• Cross-Functional Interviews: Meetings with Product Managers, Engineering Leads, or other stakeholders to assess collaboration skills, understanding of technical constraints, and ability to integrate design with business goals.
• Final Interview: Potentially with a Design Lead or Hiring Manager to discuss overall fit, career aspirations, and leadership potential.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story: the problem, your approach, your role, the solutions, and the outcome/impact.
• Process Over Polish: While polished visuals are good, demonstrating your thought process, research, and iterative journey is more critical for senior roles.
• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user satisfaction scores).
• Tailor to Finastra: Research Finastra's products and target audience. Highlight projects that demonstrate experience with complex enterprise software, financial workflows, or B2B SaaS.
• Be Prepared to Discuss Challenges: Be ready to discuss design challenges, trade-offs, and how you navigated them.

Challenge Preparation:

• Design Exercise: Practice common UX challenges like redesigning a specific feature, creating a user flow for a complex task, or conducting a quick heuristic evaluation.
• Problem-Solving: Be ready to articulate how you would approach a hypothetical UX problem related to Finastra's product suite.
• Communication: Practice presenting your work and design rationale concisely and persuasively.

📝 Enhancement Note: The interview process will heavily rely on the candidate's portfolio to assess their practical skills and design thinking. For Finastra, showcasing an ability to design for complex financial workflows and enterprise-level challenges will be crucial. The emphasis on collaboration suggests that interviewers will probe how well candidates work with non-designers.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (XD, Illustrator, Photoshop), InVision.
• User Research & Testing: UserTesting.com, Lookback, Maze, or similar platforms, alongside traditional methods like interviews and surveys.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior post-launch.
• Experience using data visualization tools for reporting on UX metrics.

CRM & Automation:

• While not a direct UX tool, understanding how CRM systems (like Salesforce) and automation platforms integrate with user-facing applications can be beneficial for context.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is a baseline requirement. Experience with user research platforms and project management tools is essential for effective collaboration within a software development lifecycle. Familiarity with analytics will help designers understand the impact of their work.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and serving user needs above all else.
• Collaboration: Valuing teamwork, open communication, and shared ownership of product success.
• Innovation: Encouraging creative problem-solving and the exploration of new ideas to improve user experiences and product offerings.
• Excellence: Striving for high quality in design, execution, and impact, with a focus on delivering exceptional digital products.
• Integrity & Trust: Upholding high ethical standards, particularly crucial in the financial services industry.

Collaboration Style:

• Cross-Functional Integration: Designers work as integral members of product teams, not in isolation. They actively participate in discussions with Product Managers and Engineers.
• Feedback Culture: Openness to constructive criticism and a proactive approach to seeking and providing feedback to improve designs.
• Knowledge Sharing: Fostering an environment where designers share best practices, insights, and learnings, potentially through internal presentations or design system contributions.

📝 Enhancement Note: Finastra's stated values (diversity, inclusion, doing well by doing good) likely permeate the team culture. For a UX team, this translates to inclusive design practices and a collaborative spirit focused on creating products that genuinely benefit users and promote financial inclusion.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Financial Workflows: Designing intuitive interfaces for intricate financial processes and regulations requires deep understanding and careful simplification.
• Global User Base: Catering to diverse user needs, cultural contexts, and technical capabilities across different regions.
• Balancing User Needs with Business Goals: Effectively advocating for user-centric solutions while aligning with business objectives and technical constraints.
• Rapid Technological Evolution: Keeping pace with advancements in UX design, FinTech, and related technologies.

Learning & Development Opportunities:

• Industry Conferences & Workshops: Opportunities to attend major UX and FinTech conferences.
• Accredited Courses: Access to formal learning through Finastra's "Skills & Career Navigator."
• Mentorship Programs: Learning from senior designers and potentially mentoring junior team members.
• Exposure to Diverse Products: Working on a wide range of financial software solutions offers continuous learning and skill expansion.

📝 Enhancement Note: The primary challenges revolve around the complexity inherent in financial software and the global nature of Finastra's operations. Growth opportunities are clearly signposted through the company's investment in learning tools and the inherent complexity of the FinTech domain, which provides a rich learning ground.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex user flow. What was your process, and what was the outcome?" (Focus on problem-solving, simplification, and impact.)
• "How do you approach user research when designing for a new product or feature? What methods do you prioritize and why?" (Assess research methodology and strategic thinking.)
• "Imagine you have conflicting feedback from a user and a product manager. How do you navigate this situation to reach a design solution?" (Evaluate collaboration, negotiation, and decision-making skills.)
• "Tell us about a time you advocated for a design decision that was initially unpopular. How did you build consensus?" (Demonstrate influence and communication skills.)

Company & Culture Questions:

• "What interests you about Finastra and the FinTech industry?" (Show genuine interest and research.)
• "How do you see your UX philosophy aligning with Finastra's mission of expanding access to financial services?" (Connect your values and work to the company's purpose.)
• "Describe your ideal collaboration with product managers and developers." (Highlight teamwork and communication preferences.)

Portfolio Presentation Strategy:

• Select 2-3 Key Projects: Choose projects that best showcase your senior-level skills, problem-solving abilities, and impact, ideally relevant to FinTech or complex enterprise software.
• Focus on Process: Clearly articulate the "why" and "how" behind your design decisions for each project. Explain your research, ideation, iteration, and testing phases.
• Quantify Results: Wherever possible, present metrics or outcomes that demonstrate the success and business value of your designs.
• Be Prepared for Deep Dives: Expect detailed questions about your role, challenges, and decisions within each project.
• Showcase Tool Proficiency: Be ready to discuss the tools you used and why they were appropriate for the project.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also strategic thinking, problem-solving capabilities, and strong collaboration potential. For Finastra, highlighting experience with complex systems and a user-centric approach to financial technology will be key.

📌 Application Steps

To apply for this Senior UX Designer position:

• Visit the Finastra careers portal via the provided URL and submit your application.
• Portfolio Curation: Select 2-3 impactful UX projects that demonstrate your senior-level expertise, focusing on complex problem-solving, user research, and measurable outcomes. Tailor your project selection to highlight experience relevant to FinTech or enterprise software solutions.
• Resume Optimization: Update your resume to clearly articulate your years of experience, key responsibilities, and achievements using keywords from the job description (e.g., User-Centred Design, Interaction Design, Usability Testing, Figma, Collaboration). Quantify your accomplishments whenever possible.
• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, decision-making rationale, and the impact of your work. Prepare to discuss how you would approach challenges specific to Finastra's product suite.
• Company Research: Thoroughly research Finastra, its products, its mission in open finance, and its company culture. Understand how your skills and experience can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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