Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: ELCA Switzerland and Europe

Location: Zurich, Switzerland

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: March 09, 2026

Experience Level: Mid-Senior Level (5+ years)

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in shaping digital solutions from initial discovery through to final implementation, emphasizing a blend of robust UX methodologies and systemic design thinking.

• The Senior UX Designer will be instrumental in ensuring consistent, scalable, and user-centric experiences across a diverse portfolio of digital products.

• Collaboration within agile frameworks (Scrum/SAFe) with Product Owners and Engineering teams is a core aspect of this position, ensuring the user perspective is central to development.

• A key focus will be on the continuous development and utilization of design systems, including variable and token-based components, to maintain design integrity and efficiency.

📝 Enhancement Note: The role is explicitly senior, requiring a minimum of 5 years of experience and a strong command of UX methodologies. The focus on "complex digital products" and "enterprise environments" suggests a need for strategic thinking and the ability to manage intricate design challenges. The mention of "AI-assisted approaches" and "data-driven" design implies a forward-thinking and technologically adept candidate is sought.

📈 Primary Responsibilities

• Conceptualize and design holistic user experiences for complex digital products, spanning the entire product development lifecycle from ideation to launch.

• Actively participate in and contribute to agile development processes (Scrum/SAFe), collaborating closely with Product Owners and engineering teams to integrate user needs and business requirements.

• Plan, execute, and analyze a range of UX activities, including user research, in-depth interviews, collaborative workshops, customer journey mapping, information architecture development, and rigorous usability testing.

• Develop sophisticated UX and interaction design concepts for both web and mobile platforms (iOS/Android), ensuring alignment with user needs and business objectives.

• Utilize, maintain, and evolve existing design systems, focusing on the creation and implementation of new components, design tokens, and ensuring consistent application across multiple products and platforms.

• Integrate accessibility standards (WCAG) into design processes and leverage modern tools, including AI-assisted technologies, for the creation of UX artifacts, documentation, and concept development.

• Proactively contribute experience and insights to design reviews, workshops, and the continuous improvement of UX practices within cross-functional teams.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX design, emphasizing end-to-end ownership of the user experience. The requirement to "use and develop existing design systems" and "integrate accessibility requirements (WCAG)" points to a need for a designer who understands scalable design and inclusive practices. The mention of "AI-assisted approaches" suggests an expectation for familiarity with emerging design technologies.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proven expertise in UX methodology, including user research, qualitative and quantitative validation techniques, and experience working within agile environments (Scrum/SAFe).

• Demonstrated experience in designing for both web and mobile applications (iOS and/or Android).

• Strong proficiency in building and evolving variable and token-based design systems.

• Comprehensive understanding of design-to-code processes, accessibility standards (WCAG), and inclusive design principles.

• Excellent command of Figma, including advanced features like Components, Libraries, and Variables.

• Systemic thinking capabilities, a structured and analytical approach to problem-solving, and strong communication and moderation skills.

Preferred Skills:

• Experience with AI-assisted design tools and processes.

• Familiarity with other design and prototyping tools beyond Figma.

• Experience in leading UX initiatives or mentoring junior designers.

📝 Enhancement Note: The emphasis on specific tools like Figma, combined with the requirement for experience in "variable and token-based design systems," indicates a need for a designer with a strong technical foundation in modern design practices. The language proficiency requirements are stringent, reflecting the international nature of the company but also the need for clear communication within the Swiss context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating your ability to translate complex user needs and business goals into effective digital solutions.

• Case studies that clearly articulate the problem, your design process, the methodologies employed (e.g., user research, prototyping, testing), and the tangible outcomes or impact of your work.

• Examples of your work on complex digital products or within enterprise environments, highlighting your ability to handle intricate user flows and stakeholder management.

Process Documentation:

• Evidence of structured UX project execution, including planning of user research, interview protocols, workshop agendas, and usability test reports.

• Documentation illustrating your approach to information architecture, user flow mapping, and wireframing.

• Examples of how you have documented design decisions, system guidelines, and accessibility considerations.

📝 Enhancement Note: The explicit requirement for a portfolio is crucial. Applicants must showcase not just visual design skills but a deep understanding of the UX process, problem-solving capabilities, and the ability to articulate impact. The emphasis on "complex product" and "enterprise environments" suggests a need for portfolio pieces that reflect this scale and complexity.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a Senior UX Designer in Zurich, Switzerland, with 5-10 years of experience, typically falls between CHF 110,000 and CHF 140,000 annually. This range can vary based on specific skills, the complexity of projects, and the exact responsibilities within the role.

Benefits:

• Contribution towards existing mobile phone or provision of a business mobile phone.

• "Half-tax" subscription (a subsidized public transport pass).

• First-class train travel for business trips.

• Participation in attractive pension fund models.

• Takeover of NBU (Non-Occupational Accident Insurance) for private use, worldwide coverage.

• Advanced sick pay insurance.

• Fleet discount benefits.

• 41-hour work week with flexible working hours (Gleitzeit).

• Minimum of 25 days of paid vacation.

• Opportunity for home office.

Working Hours:

• Standard 41-hour work week (Gleitzeit - flexible working hours).

• Possibility for home office arrangements.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior UX designers in major Swiss cities like Zurich, considering the cost of living and demand for specialized tech talent. The benefits package is comprehensive, reflecting typical offerings for established IT companies in Switzerland, with a strong emphasis on work-life balance and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology (IT) and Consulting Services. ELCA operates at the forefront of digital transformation, leveraging advanced technologies like AI, Machine Learning, DataAI, RPA, Blockchain, IoT, and Cybersecurity to serve large public administrations and private companies in Switzerland.

Company Size: Over 2,300 experts across multiple international locations (Switzerland, Spain, France, Vietnam, Mauritius). This indicates a large, established, and globally distributed organization.

Founded: 1968. With over five decades of experience, ELCA has a long-standing reputation and deep expertise in delivering tailored and standardized IT solutions.

Team Structure:

• The UX team is described as "diverse" and "young and highly motivated."

• Collaboration is fostered across all disciplines, indicating a cross-functional and integrated approach to project delivery.

Methodology:

• The company actively supports digital transformation initiatives for its clients.

• Projects involve a wide range of cutting-edge technologies, encouraging continuous learning and adaptation.

• Agile methodologies (Scrum/SAFe) are central to project execution, ensuring efficient and iterative development cycles.

• Emphasis on building "great software" that positively impacts users' lives.

Company Website: https://www.elca.ch/ (Note: The provided URL was for Oracle Cloud, the company's domain is elca.ch)

📝 Enhancement Note: ELCA's long history combined with its focus on cutting-edge technologies suggests a culture that values both stability and innovation. The "flat hierarchy" and "collaboration across all disciplines" are key cultural indicators for potential employees seeking an environment where their contributions are recognized and valued.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior UX Designer," indicating a mid-to-senior level position. It requires significant autonomy, strategic input, and the ability to mentor or guide others. The scope includes conceptualizing and designing holistic user experiences for complex digital products, implying a high level of responsibility and impact.

Reporting Structure: While not explicitly detailed, the role involves working closely with Product Owners and Engineering Teams in agile setups. The Senior UX Designer likely reports to a UX Lead, Design Manager, or potentially a Product Management lead, with a strong dotted line to project teams.

Operations Impact: The Senior UX Designer's impact is critical to the success of digital products. By ensuring user-centricity, consistency, and scalability, they directly influence user adoption, satisfaction, and ultimately, the business value delivered to ELCA's clients. Their work contributes to the company's reputation for delivering high-quality, transformative digital solutions.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific UX areas, such as AI-assisted design, advanced accessibility, or complex design systems.

• Leadership Development: Potential to grow into lead UX roles, manage design projects, mentor junior designers, or influence UX strategy across multiple projects and clients.

• Client & Technology Exposure: Working on a "broad range of exciting projects, clients, and technologies" provides diverse experience and the chance to specialize or broaden one's expertise.

• Internal Career Paths: ELCA explicitly mentions "various internal career paths," suggesting structured opportunities for advancement within the company.

📝 Enhancement Note: The "Senior" title implies expectations of leadership potential and strategic contribution, not just execution. The company's emphasis on "training and coaching" and "internal career paths" suggests a commitment to employee development, which is a significant draw for ambitious operations professionals.

🌐 Work Environment

Office Type: ELCA operates from modern offices designed to foster collaboration and innovation. The description mentions an "ergonomic and flexible workspace" and a "multicultural environment," suggesting a professional yet dynamic atmosphere.

Office Location(s): The primary location for this role is Zurich, Switzerland (Flurstrasse 62, 8048 Zurich). ELCA also has offices in Bern, as mentioned in the job description, and other international locations.

Workspace Context:

• Collaborative Environment: The emphasis on a "flat hierarchy" and "collaboration across all disciplines" indicates an open-plan or shared workspace designed to encourage interaction and knowledge sharing among team members.

• Tools & Technology: Access to modern design tools, including Figma and potentially AI-assisted technologies, will be part of the standard toolkit for designers.

• Team Interaction: Opportunities for regular interaction with UX team members, Product Owners, engineers, and other stakeholders through daily stand-ups, sprint reviews, and ad-hoc collaboration sessions.

Work Schedule:

• The standard work schedule is a 41-hour week with flexible working hours (Gleitzeit).

• The possibility of home office is available, offering flexibility in managing work-life balance.

📝 Enhancement Note: The mention of "ergonomic and flexible workspace" and "multicultural environment" points to a modern, employee-focused workplace. The combination of on-site presence in Zurich with the possibility of home office offers a balanced approach to work arrangements, catering to both collaborative needs and individual flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and mandatory portfolio submission. Applications without a portfolio will not be considered.

• Technical/Skills Assessment: Likely an interview or a practical exercise focused on UX methodologies, design thinking, Figma proficiency, and problem-solving skills. This may involve presenting a portfolio case study.

• Team/Cultural Fit Interview: Discussions with UX team members and potential cross-functional collaborators to assess communication style, collaboration approach, and alignment with ELCA's values.

• Final Interview: Potentially with a senior leader (e.g., Head of Design, CTO) to discuss strategic fit, career aspirations, and overall suitability for the Senior UX Designer role.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each project. Use visuals to illustrate user research findings, wireframes, prototypes, and final designs.

• Highlight Impact: Quantify outcomes where possible (e.g., improved conversion rates, reduced task completion times, increased user satisfaction). If quantitative data isn't available, clearly explain the qualitative impact and insights gained.

• Design System Expertise: Include examples demonstrating your experience with designing, building, or contributing to design systems, especially token-based and variable components.

• Accessibility Focus: If applicable, highlight projects where accessibility was a key consideration and how you addressed WCAG guidelines.

• AI Integration: If you've used AI tools in your workflow, explain how they aided your process and improved efficiency or outcomes.

• Tailor to ELCA: Emphasize projects that align with ELCA's focus on complex digital products, enterprise solutions, and digital transformation.

Challenge Preparation:

• Be prepared to discuss your approach to common UX challenges, such as balancing user needs with business constraints, working with legacy systems, or designing for diverse user groups.

• Practice articulating your design decisions clearly and concisely, especially when presenting portfolio work. Be ready to defend your choices based on user data and design principles.

• Familiarize yourself with ELCA's services and the types of clients they serve to better understand potential project contexts.

📝 Enhancement Note: The strict portfolio requirement is a critical filter. Applicants must meticulously prepare their portfolios to showcase not just design skills but a strategic, process-driven approach relevant to complex enterprise projects. The emphasis on "AI-assisted approaches" suggests interviewers may probe candidates on their familiarity and use of such tools.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required skill, indicating it's the primary tool for UI design, prototyping, and collaboration. Candidates are expected to be proficient in its advanced features (Components, Libraries, Variables).

• AI-assisted Design Tools: Mentioned as an area of interest and integration, suggesting ELCA is exploring or already using AI for tasks like content generation, research analysis, or workflow automation within the design process.

Analytics & Reporting:

CRM & Automation:

• Not directly within the UX Designer's primary toolset, but understanding how user data is managed in CRMs (e.g., Salesforce) and automated workflows can be beneficial for context in enterprise design projects.

📝 Enhancement Note: Figma is the core design tool. The mention of "AI-assisted approaches" is a key differentiator, suggesting candidates with experience or strong interest in leveraging AI in design workflows will be highly valued. Understanding how design integrates with broader analytics and CRM systems is beneficial for enterprise-level UX roles.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring that user needs and experiences are at the forefront of all design decisions.

• Excellence in Digital Transformation: A commitment to delivering high-quality, innovative digital solutions that drive client success.

• Collaboration & Teamwork: Fostering a supportive environment where cross-disciplinary teams work together effectively.

• Continuous Learning & Innovation: Encouraging curiosity, exploration of new technologies (like AI), and professional development.

• Efficiency & Scalability: Designing solutions that are not only effective but also efficient to build and scale across various platforms and products.

Collaboration Style:

• Cross-functional Integration: Close collaboration with Product Owners, Engineers, and other stakeholders within agile frameworks.

• Open Communication: A culture that encourages sharing ideas, providing constructive feedback, and openly discussing challenges and solutions.

• Process Improvement: A proactive approach to refining UX practices and workflows to enhance team effectiveness and product quality.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings from projects.

📝 Enhancement Note: ELCA's values appear to blend a strong focus on client success and technological innovation with a supportive internal culture that emphasizes collaboration and continuous improvement. For a Senior UX Designer, demonstrating how one embodies these values through their work and interactions will be important.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Stakeholder Needs: Effectively managing competing requirements from various stakeholders (users, business, engineering) on complex projects.

• Maintaining Consistency Across Products: Ensuring a unified and coherent user experience across a portfolio of digital products, especially when evolving design systems.

• Integrating New Technologies: Successfully incorporating emerging technologies like AI into design workflows and product features while ensuring usability and value.

• Navigating Complex Enterprise Systems: Designing intuitive interfaces for intricate backend systems or large-scale enterprise applications.

Learning & Development Opportunities:

• Specialization in Advanced UX: Deepening expertise in areas like AI-driven design, advanced interaction patterns, or complex design system architecture.

• Mentorship Roles: Opportunities to mentor junior designers and contribute to the growth of the UX team.

• Client-Facing Experience: Gaining exposure to a wide range of clients and industries, enhancing strategic consulting skills.

• Technology Exploration: Direct involvement with cutting-edge technologies that ELCA implements, such as AI, Machine Learning, and Blockchain.

📝 Enhancement Note: The challenges presented are typical for senior roles in complex environments, offering significant opportunities for professional growth. ELCA's commitment to continuous learning and its exposure to diverse technologies provide a fertile ground for a Senior UX Designer looking to advance their career.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a user experience for a complex digital product. What was your process, what challenges did you face, and what was the outcome?" (Focus on process, problem-solving, and impact).

• "How do you approach building or evolving a design system, particularly one that is variable and token-based? What are the key considerations for ensuring consistency across multiple products?" (Assess design system expertise).

• "Can you explain your experience with user research and usability testing? How do you translate research findings into actionable design improvements?" (Evaluate research methodology and application).

• "How do you integrate accessibility (WCAG) into your design process from the outset?" (Gauge understanding of inclusive design).

Company & Culture Questions:

• "What interests you about ELCA and our work in digital transformation?" (Research ELCA's clients, projects, and values).

• "How do you approach collaboration with product owners and engineering teams in an agile environment?" (Demonstrate teamwork and agile mindset).

• "How do you handle feedback, especially constructive criticism, on your designs?" (Assess openness to iteration and improvement).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with project context, detailing your role and process, showcasing key design decisions with rationale, and concluding with outcomes and learnings.

• Visuals: Use high-quality visuals of your designs, prototypes, and user flows. Show, don't just tell.

• Narrative: Tell a compelling story about each project, focusing on the problem you solved, your unique contribution, and the impact you made.

• Figma Focus: Be ready to demonstrate your Figma skills, perhaps by walking through a specific component or library.

• Conciseness: Be mindful of time and focus on the most relevant and impactful projects for this role.

📝 Enhancement Note: Interview preparation should focus on the specific requirements mentioned: strong UX methodology, design system expertise, Figma proficiency, and an understanding of complex/enterprise products. Being able to articulate your process and impact, especially through your portfolio, will be key.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Oracle Cloud portal link.

• Crucially, ensure your portfolio is attached or clearly linked. Applications without a portfolio will not be considered, as per the job description.

• Tailor your resume: Highlight your 5+ years of UX/UI design experience, specifically mentioning complex product or enterprise environments, your proficiency with Figma, and any experience with design systems and agile methodologies.

• Prepare your portfolio: Select 2-3 of your strongest projects that demonstrate end-to-end UX process, design system work, and ideally, experience with web and mobile applications. Be ready to present and discuss these in detail.

• Research ELCA: Understand their services, client base, and mission to articulate your interest and how you align with their culture and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.