Senior UX-Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Bankdata

Location: Fredericia, Region Syddanmark, Denmark

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: December 19, 2025

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end product development lifecycle, from initial user research and business need identification to the final delivery of user-friendly digital products.

• Design and prototype comprehensive user experiences by harmonizing user needs, business objectives, and technical capabilities within the Core Banking & Financial Crime domains.

• Actively contribute to the advancement of Bankdata's UX strategy, design system, principles, and guidelines through collaboration and knowledge sharing within the UX team.

• Serve as a key player in translating complex technology into intuitive and valuable solutions, fostering an outcome-driven product development culture.

📝 Enhancement Note: This role is specifically focused on enhancing user experiences for self-service solutions within core banking functions, including customer enrollment, interest/fee management, and anti-financial crime measures. The emphasis is on bridging the gap between advanced technology and practical user value, requiring a strong understanding of both user needs and business imperatives in the financial sector.

📈 Primary Responsibilities

• Conduct in-depth research into end-user needs and business requirements to inform the design of optimal solutions for banks and their customers.

• Design and prototype cross-functional user journeys and experiences that effectively balance user needs, business goals, and technical feasibility.

• Create clear and compelling design artifacts, including sketches, wireframes, user flows, and mockups, to ensure stakeholder alignment and understanding.

• Collaborate closely with product owners, software developers, and other stakeholders to drive product development and ensure seamless user experiences.

• Mentor and spar with colleagues within the UX team to foster a cohesive and high-performing design culture, contributing to the evolution of Bankdata's design strategy and system.

• Champion outcome-driven product development by leveraging data insights and participating in methodologies like Google Design Sprints.

• Contribute to the development of modern self-service solutions across mobile and net banking platforms, focusing initially on private and business customer enrollment.

• Engage in UX tasks across Core Banking & Financial Crime areas, including interest and fee solutions, and anti-money laundering/fraud prevention.

📝 Enhancement Note: The responsibilities highlight a blend of strategic UX leadership and hands-on design execution. The role is expected to not only deliver high-quality design outputs but also to influence and elevate the overall UX practice within the specified business units, making it a critical position for driving user adoption and satisfaction in sensitive financial applications.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 7 years of progressive experience in UX/UI design roles, with a proven track record in user-centered design processes.

• Demonstrated experience in complex organizations and effective stakeholder management.

Required Skills:

• User-Centered Design: A deep understanding and practical application of user-centered design principles and methodologies.

• User Research: Proven ability to conduct both qualitative and quantitative user research, translating findings into actionable design decisions.

• Prototyping & Wireframing: Proficiency in creating detailed wireframes, user flows, and interactive prototypes to visualize and test design concepts.

• Figma Proficiency: Expert-level command of Figma as the primary design and collaboration tool.

• Stakeholder Management: Strong ability to engage with, influence, and manage expectations of diverse stakeholders across business and technical teams.

• Agile Methodologies: Experience working within agile development environments, collaborating effectively with cross-functional teams.

• Data-Driven Design: Ability to leverage data and analytics to inform design decisions and measure design impact.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to present design recommendations and rationale convincingly.

Preferred Skills:

• Experience with Google Design Sprints.

• Familiarity with design systems and their implementation.

• Experience in the financial services or banking industry.

• Knowledge of modern self-service solutions in digital banking.

📝 Enhancement Note: The experience requirement of 7+ years, coupled with a Master's degree, positions this as a senior-level role. The emphasis on Figma as the primary tool suggests a strong preference for candidates who are already deeply integrated into this ecosystem. Proficiency in both qualitative and quantitative research methods is critical for informing complex financial product designs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User-Centered Design Case Studies: Showcase at least 2-3 comprehensive case studies detailing your process from problem definition through user research, ideation, design, and testing, highlighting your role and impact.

• Problem-Solving & Research: Demonstrate how you identified user needs and business challenges, and the research methodologies employed to gather insights.

• Design Artifacts: Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design thinking and execution.

• Outcome Demonstration: Quantify the impact of your designs where possible, using metrics related to user satisfaction, task completion rates, conversion, or efficiency gains.

Process Documentation:

• Design Process Visualization: Clearly articulate your typical design process, including phases for discovery, definition, ideation, prototyping, testing, and iteration.

• Collaboration & Iteration: Provide examples of how you collaborated with cross-functional teams (product owners, developers, business analysts) and incorporated feedback into iterative design improvements.

• Tool Proficiency Showcase: Explicitly mention and, if possible, demonstrate your proficiency with Figma, and any other relevant design or research tools used in your portfolio projects.

📝 Enhancement Note: For a senior UX role, the portfolio is paramount. Candidates should focus on demonstrating strategic thinking, end-to-end project ownership, and a clear understanding of how their design decisions drive business outcomes and enhance user satisfaction within complex environments like banking. The emphasis on outcome-driven development means showcasing measurable results is crucial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Pension Scheme: Employer contributions to a pension fund, a standard benefit in Denmark.

• Health Insurance: Comprehensive health insurance coverage for employees and potentially their families.

• Paid Time Off: Generous annual leave entitlement, often exceeding the statutory minimum, plus public holidays.

• Professional Development: Opportunities for continuous learning, training, conferences, and certifications relevant to UX design and the financial industry.

• Work-Life Balance: Emphasis on flexible working arrangements where possible, and a culture that supports sustainable work practices.

• Canteen/Lunch Facilities: On-site facilities providing subsidized or free meals.

• Social Events: Regular team and company events to foster camaraderie and networking.

Working Hours:

• Standard full-time working hours in Denmark are typically 37-40 hours per week. Bankdata emphasizes a sustainable work-life balance, suggesting flexibility within these parameters.

📝 Enhancement Note: The salary range provided is an estimate based on industry benchmarks for senior UX roles in Denmark. Actual compensation will depend on the candidate's specific experience, skills, and the outcome of negotiations. The listed benefits are common for professional roles in Danish companies, particularly in the tech and finance sectors.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services / Banking Technology (FinTech infrastructure)

Company Size: Approximately 950 employees. This indicates a stable, established organization with significant resources and established processes, yet small enough to foster a strong sense of community and direct impact.

Founded: Bankdata was founded to provide IT solutions for Danish financial institutions. While the exact founding year isn't specified, its ownership structure by 8 Danish financial institutions suggests a long-standing and deeply integrated role within the Danish banking sector.

Team Structure:

• UX Team: Consists of approximately 31 highly skilled UX/UI designers, indicating a strong commitment to user experience within the organization.

• Reporting: The Senior UX Designer will be part of the Team Customer Enrolment, working closely with product owners and software developers. The UX team itself likely operates with a degree of autonomy while collaborating across product lines.

• Collaboration: A strong emphasis is placed on collaboration, knowledge sharing, and a close, open, and fun working relationship among UX colleagues, fostering a supportive professional community.

Methodology:

• Agile Development: The company operates using agile methodologies, emphasizing adaptability, iterative development, and cross-functional teamwork.

• Outcome-Driven Development: A core focus is on creating products that deliver tangible value and results for users and the business, rather than just features.

• User Research Focus: Deep dives into user needs and business requirements are integral to the design process.

Company Website: https://www.bankdata.dk/

📝 Enhancement Note: Bankdata's position as an IT provider owned by Danish banks means its culture likely balances the innovation expected of a tech company with the stability and regulatory considerations of the financial sector. The large, dedicated UX team suggests a mature approach to design and a significant investment in user experience.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level implies a significant degree of autonomy, responsibility for complex projects, and the expectation to mentor more junior designers. It sits above mid-level roles and below lead or principal positions, focusing on expert execution and influencing design direction within specific domains.

Reporting Structure: The role reports into the Team Customer Enrolment, working closely with a product owner and development team. The UX team itself is led by a Head of UX, Vibeke Dyremose Bjerkvold, indicating a clear line of leadership and a structured environment for UX professionals.

Operations Impact: As a Senior UX Designer in the Core Banking & Financial Crime domain, the impact is substantial. The role directly influences how customers (both private and business) interact with critical banking services, including onboarding, financial transactions, and security features. Successful UX design in this area can lead to increased customer satisfaction, improved operational efficiency for banks, reduced fraud, and enhanced compliance, all of which are critical to Bankdata's success and its client institutions.

Growth Opportunities:

• UX Leadership: Potential to grow into a Lead UX Designer, Principal UX Designer, or even management roles within the UX department, overseeing larger initiatives or teams.

• Specialization: Deepen expertise within specific areas of FinTech UX, such as digital onboarding, security UX, or complex financial product design.

• Cross-functional Influence: Develop stronger strategic influence across product lines and contribute more significantly to Bankdata's overall UX strategy and design system evolution.

• Mentorship: Formalize mentorship of junior designers, developing leadership and coaching skills.

• Industry Engagement: Represent Bankdata at industry events, contribute to thought leadership, and stay ahead of emerging UX trends in FinTech.

📝 Enhancement Note: The "Senior" title, combined with the involvement in critical areas like financial crime and core banking, suggests that this role offers significant opportunities for professional development and impact. Growth paths are likely to involve increasing strategic responsibility and potentially leadership within a well-established UX function.

🌐 Work Environment

Office Type: The job is listed as on-site, indicating a traditional office-based work environment. Bankdata's emphasis on collaboration and a strong collegial community suggests an office designed to facilitate interaction and teamwork.

Office Location(s): Fredericia, Denmark (Erritsø Bygade 102, 7000 Fredericia). This location likely offers a professional workspace within Bankdata's operational hub.

Workspace Context:

• Collaborative Spaces: The office environment is likely equipped with meeting rooms, breakout areas, and potentially open-plan setups designed to encourage spontaneous collaboration and knowledge sharing among UX designers and with development teams.

• Tools and Technology: Access to industry-standard design tools, particularly Figma, along with other necessary hardware and software for research, prototyping, and collaboration.

• Team Interaction: Frequent opportunities to interact with fellow UX designers, product owners, developers, and other stakeholders, fostering a dynamic and integrated work atmosphere.

Work Schedule: A standard full-time work schedule (approx. 37-40 hours/week) is expected, with a company culture that supports work-life balance and sustainable work practices, potentially offering some flexibility in daily start/end times.

📝 Enhancement Note: The on-site nature of the role, combined with the description of a "close, open, and fun" collaboration within the UX team, suggests an environment that values in-person interaction, spontaneous brainstorming, and strong team cohesion. This is typical for organizations that heavily rely on collaborative design processes.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess suitability for the Senior UX Designer role and experience level.

• Hiring Manager Interview: An in-depth discussion with the Head of UX, Vibeke Dyremose Bjerkvold, focusing on your experience, design philosophy, and approach to user-centered design.

• Technical/Design Challenge: Potentially a task or case study to assess your problem-solving skills, design process, and proficiency with tools like Figma. This might involve analyzing a given problem, proposing solutions, and presenting your design rationale.

• Team/Stakeholder Interviews: Meetings with product owners, developers, and potentially other UX team members to evaluate your collaboration skills, communication style, and cultural fit.

• Final Interview: A concluding discussion, possibly with senior management, to finalize the decision.

Portfolio Review Tips:

• Showcase End-to-End Projects: Prioritize case studies that demonstrate your involvement from initial research through to final design and impact.

• Highlight Your Role: Clearly articulate your specific contributions, responsibilities, and decision-making processes within each project.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success of your designs (e.g., improved conversion rates, user satisfaction scores, task completion times).

• Demonstrate Figma Proficiency: Ensure your portfolio clearly shows your advanced skills in Figma, including complex component usage, prototyping, and collaboration features.

• Tailor to the Role: Emphasize projects that align with the responsibilities of this Senior UX Designer role, particularly those involving financial services, self-service solutions, or complex user journeys.

• Structure for Clarity: Organize your portfolio logically, making it easy for reviewers to navigate and understand your work.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with core banking concepts, financial crime prevention, and the challenges of designing for these areas.

• Practice Problem-Solving: Be prepared to tackle hypothetical UX problems related to customer onboarding, transaction security, or financial product usability.

• Articulate Your Process: Be ready to walk through your design process step-by-step, explaining the rationale behind your decisions.

• Prepare to Discuss Data: Have examples of how you've used data (qualitative and quantitative) to drive design decisions.

• Emphasize Collaboration: Be ready to discuss how you collaborate with product owners and developers in an agile environment.

📝 Enhancement Note: The interview process is likely to be thorough, reflecting the senior nature of the role and the critical domain. Candidates should be prepared to present a strong portfolio that highlights strategic thinking, hands-on design skills, and a proven ability to deliver user-centered solutions with measurable impact, especially within the FinTech context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as the primary design tool. Expect advanced usage, including component libraries, auto layout, prototyping, and collaborative features.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial for specific use cases or legacy systems.

• Wireframing Tools: Tools like Balsamiq, Sketch, or Adobe XD might be used, though Figma often covers this.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Adobe Analytics, or specialized product analytics tools (e.g., Amplitude, Mixpanel) to understand user behavior and measure design impact.

• Heatmapping & Session Recording: Tools like Hotjar or FullStory to gain deeper qualitative insights into user interactions.

• Data Visualization Tools: Experience with tools like Tableau or Power BI, or even advanced Excel skills, to interpret and present data effectively.

CRM & Automation:

• While not directly a UX tool, understanding how CRM systems (like Salesforce) and marketing automation platforms integrate with customer-facing applications can provide valuable context for user journey design.

• User Research Platforms: Tools for managing user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Typeform).

📝 Enhancement Note: The explicit mention of Figma as the primary tool is a critical indicator. Candidates should be prepared to demonstrate deep proficiency. Beyond design tools, understanding how UX insights are informed by analytics and how designs impact business processes (like customer enrollment) is crucial for this role.

👥 Team Culture & Values

Operations Values:

• User Centricity: A fundamental value, driving all design decisions to meet user needs and create exceptional experiences.

• Collaboration: Strong emphasis on teamwork, knowledge sharing, and open communication within the UX team and with cross-functional partners.

• Data-Driven Decision Making: Utilizing research and analytics to inform design choices and measure impact, ensuring solutions are effective and valuable.

• Continuous Improvement: A commitment to iterating on designs, learning from user feedback, and staying abreast of evolving UX best practices and technologies.

• Simplicity and Clarity: Making complex financial processes and information easy to understand and use for all customers.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with product owners and developers in agile squads, fostering a collaborative environment where UX is integrated from the start of the development cycle.

• Open Feedback Culture: Encouragement of constructive feedback and open dialogue within the UX team to elevate the quality of design work and foster professional growth.

• Knowledge Sharing: Regular opportunities for designers to share insights, best practices, and learnings, contributing to a collective growth and a strong design community within Bankdata.

📝 Enhancement Note: The company explicitly mentions a "close, open, and fun" collaboration within the UX team. This suggests a culture that values not only professional excellence but also positive interpersonal relationships and a supportive environment where designers feel comfortable sharing ideas and challenges.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Services: Designing intuitive user experiences for complex financial products and regulatory requirements (e.g., anti-money laundering, customer enrollment processes) can be challenging.

• Balancing User Needs with Business/Technical Constraints: Effectively navigating the trade-offs between ideal user experiences, business objectives, and technical limitations within a large organization.

• Driving UX Maturity: Continuing to advocate for and embed user-centered design principles and outcome-driven development across different teams and projects within Core Banking & Financial Crime.

• Keeping Pace with Technology: Adapting designs and processes to leverage new technologies and evolving digital banking trends.

Learning & Development Opportunities:

• Specialized FinTech UX Training: Access to courses and workshops focused on UX design within the financial services sector.

• Design System Advancement: Opportunities to contribute to and learn from the development and evolution of Bankdata's design system.

• Methodology Exploration: Deepening expertise in outcome-driven development, user research techniques, and agile practices.

• Mentorship Programs: Formal or informal opportunities to mentor junior designers or be mentored by senior leaders in UX strategy.

• Industry Conferences: Potential for attendance at relevant UX and FinTech conferences to stay current with industry trends and network.

📝 Enhancement Note: The challenges presented are typical for senior roles in regulated industries. The growth opportunities are well-aligned with advancing an individual's career in UX, particularly within specialized domains like FinTech, offering paths for both technical expertise and leadership.

💡 Interview Preparation

Strategy Questions:

• "How do you approach designing for complex financial regulations while ensuring a seamless user experience?" (Prepare to discuss balancing compliance with usability, iterative testing with stakeholders).

• "Describe a time you had to influence stakeholders with differing opinions on a design decision. What was your strategy and the outcome?" (Focus on data-driven arguments, empathy, and collaborative problem-solving).

Company & Culture Questions:

• "What interests you most about Bankdata and the FinTech industry?" (Research Bankdata's mission, its role in Danish banking, and recent FinTech trends).

• "How do you contribute to a collaborative team environment?" (Provide examples of your communication style, knowledge sharing, and support for colleagues).

Portfolio Presentation Strategy:

• Tell a Story: For each case study, present a narrative arc: the problem, your approach, your key design decisions, the challenges faced, and the measurable results.

• Focus on Your Role: Clearly delineate your contributions from those of the team. Use "I" when describing your actions and "we" when discussing team efforts.

• Show, Don't Just Tell: Use visuals (screenshots, prototypes, user flows) to illustrate your design process and final solutions.

• Highlight Figma Skills: Be ready to discuss specific Figma features you utilized and how they facilitated your workflow or collaboration.

• Connect to Business Value: Emphasize how your designs addressed business objectives and delivered tangible value to the bank and its customers.

📝 Enhancement Note: Preparation should focus on demonstrating not only strong design skills but also strategic thinking, an understanding of the financial sector, and the ability to collaborate effectively in an agile, outcome-driven environment. Being able to articulate your process and its impact is key.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your CV and a compelling portfolio via the provided application link on the Bankdata website.

• Portfolio Customization: Ensure your portfolio highlights at least 2-3 in-depth case studies demonstrating your end-to-end UX process, with a clear emphasis on your role, design decisions, and measurable outcomes. Prioritize projects relevant to financial services or complex user journeys.

• Resume Optimization: Tailor your resume to highlight your 7+ years of experience, proficiency in Figma, user research methodologies, stakeholder management, and success in outcome-driven projects. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approaches, and how you measure design impact. Prepare specific examples to answer strategy and behavioral questions.

• Company Research: Gain a thorough understanding of Bankdata's mission, its position in the Danish banking sector, and the importance of UX in its operations, particularly within Core Banking & Financial Crime.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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