Senior Product Designer (UX/UI) at Diligent Corporation

📍 Job Overview

Job Title: Senior Product Designer (UX/UI) Company: Diligent Corporation Location: Budapest, Hungary Job Type: Full-Time Category: Product Design Operations / GTM Operations Date Posted: 2025-08-18 Experience Level: 5-10 Years Remote Status: Hybrid

🚀 Role Summary

Drive the end-to-end product design lifecycle, from initial discovery and user research through to high-fidelity visual design and developer handoff, ensuring seamless execution of UX/UI strategies.
Champion user-centered design principles and advocate for accessibility and ethical AI practices, integrating these into the core of product development and user experience.
Collaborate extensively with cross-functional teams, including product management, engineering, and fellow designers, to deliver cohesive, impactful, and strategically aligned user experiences.
Contribute to the evolution of Diligent's design systems and team culture, mentoring junior designers and fostering a collaborative, innovative environment focused on continuous improvement.

📝 Enhancement Note: While the role is specified as "Senior Product Designer (UX/UI)," its emphasis on leading design processes, collaborating with stakeholders, and aligning with strategic goals positions it within the broader operations spectrum, particularly in how design contributes to Go-To-Market (GTM) efficiency and product-market fit. The focus on AI integration also highlights a forward-thinking approach to operationalizing new technologies within product development.

📈 Primary Responsibilities

Lead the comprehensive design process for new and existing product features, encompassing user research, information architecture, interaction design, wireframing, prototyping, and visual design.
Translate complex business requirements and user needs into intuitive and elegant user interfaces and experiences for Diligent's SaaS platform.
Conduct user interviews, usability testing, and design critiques to gather feedback and iteratively refine designs, ensuring a strong user-centric approach.
Partner with Product Managers to define product strategy and roadmaps, ensuring design initiatives are aligned with business objectives and market opportunities.
Create and maintain detailed design documentation, including user flows, wireframes, mockups, prototypes, and style guides, facilitating clear communication and efficient developer handoff.
Advocate for and implement design best practices, including accessibility standards (WCAG) and inclusive design principles, across all product touchpoints.
Mentor and provide guidance to junior designers, fostering their professional growth and contributing to the overall quality and consistency of design output.
Stay abreast of industry trends, emerging technologies (especially AI and generative AI), and competitive landscape to inform design decisions and identify opportunities for innovation.

📝 Enhancement Note: The responsibilities highlight a senior-level contribution to product strategy and execution, common in roles supporting GTM operations by ensuring product usability and market appeal. The emphasis on cross-functional collaboration and stakeholder management is critical for operationalizing design insights into tangible product improvements.

🎓 Skills & Qualifications

Education:

Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

Minimum of 5 years of professional experience in product design, UX/UI design, or a similar role, with a significant portion focused on B2B or enterprise SaaS environments.
Proven track record of successfully leading the design of complex digital products from concept through launch.
Experience working within agile development methodologies and collaborating effectively with engineering and product teams.

Required Skills:

Product Design Leadership: Demonstrated ability to lead design initiatives, influence product strategy, and manage the end-to-end design process for complex applications.
UX/UI Expertise: Strong foundation in user experience principles, interaction design, information architecture, and visual design, with a portfolio showcasing a diverse range of relevant work.
Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, UI design, and design system management.
User-Centered Design: Deep understanding and consistent application of user-centered design methodologies, including user research, persona development, journey mapping, and usability testing.
Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and effectively to diverse stakeholders.
Problem-Solving: Strong analytical and problem-solving skills, with a knack for simplifying complex challenges into elegant and user-friendly solutions.
English Fluency: Professional fluency in English, both written and spoken, for effective communication in a global team environment.

Preferred Skills:

AI Integration in Design: Familiarity or experience with integrating generative AI technologies into product design workflows and user experiences.
Mobile Design Experience: Experience designing for native mobile applications (iOS/Android) and understanding of platform-specific design patterns.
Design Systems: Experience in building, maintaining, or contributing to comprehensive design systems.
Prototyping Tools: Proficiency with other prototyping and user research tools beyond Figma (e.g., Sketch, Adobe Creative Suite, InVision, UserTesting.com).

📝 Enhancement Note: The requirement for 5+ years of experience in enterprise SaaS, coupled with Figma proficiency, indicates a need for a designer who can quickly contribute to a mature product ecosystem. The emphasis on user-centered design and collaboration points to a role that requires strong operational execution within a product team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

End-to-End Case Studies: Showcase 2-3 detailed case studies demonstrating ownership of the entire design process from problem definition to shipped solution, including user research, ideation, wireframing, prototyping, and final visual design.
Problem Definition & Solution: Clearly articulate the user problem or business challenge addressed in each case study and the rationale behind the chosen design solutions.
Process & Methodology: Detail the design processes, methodologies, and tools utilized (e.g., user interviews, usability testing, A/B testing, Figma workflows) to arrive at the final design.
Impact & Results: Quantify the impact of your design work where possible, using metrics related to user engagement, conversion rates, task completion, or other relevant KPIs.
Visual Design & UI: Present high-fidelity mockups and interactive prototypes demonstrating strong visual design skills, attention to detail, and an understanding of UI patterns.

Process Documentation:

Ability to document design processes, user flows, and interaction specifications clearly to facilitate handoff to engineering teams.
Experience contributing to or utilizing design system documentation for consistency and scalability.

📝 Enhancement Note: A strong portfolio is critical for this role, as it serves as tangible proof of operational design execution. The emphasis on end-to-end case studies and quantifiable impact demonstrates the candidate's ability to manage projects and deliver measurable results, akin to operational efficiency metrics.

💵 Compensation & Benefits

Salary Range:

For a Senior Product Designer in Budapest, Hungary, with 5-10 years of experience, a competitive salary range would typically fall between €45,000 - €70,000 gross per year, depending on specific experience, skills, and the exact scope of responsibilities.

Benefits:

Flexible Work Environment: Adaptable work arrangements to support work-life balance.
Global Days of Service: Opportunities to contribute to community service initiatives.
Comprehensive Health Benefits: Robust medical, dental, and vision coverage.
Meeting Free Days: Dedicated days for focused work and uninterrupted productivity.
Generous Time Off Policy: Ample paid time off (vacation, sick leave, holidays).
Wellness Programs: Initiatives and resources to support employee well-being.
Professional Development: Opportunities for training, conferences, and skill enhancement, particularly in emerging areas like AI in design.

Working Hours:

Standard full-time hours, typically around 40 hours per week, with flexibility offered within the hybrid work model.

📝 Enhancement Note: The salary estimate is based on market research for senior-level UX/UI design roles in Budapest, considering the cost of living and industry standards. Benefits are tailored to align with those specified by Diligent, emphasizing employee well-being and professional growth, which are key operational considerations for talent retention.

🎯 Team & Company Context

🏢 Company Culture

Industry: Governance, Risk, and Compliance (GRC) SaaS Solutions. Diligent operates in a critical B2B enterprise software sector, providing essential tools for corporate leadership and governance. Company Size: Diligent serves over 1 million users and 700,000 board members, indicating a significant scale of operations and enterprise client base. The company has a global presence with multiple office hubs. Founded: Diligent has a history of growth and innovation, evolving to become an AI leader in the GRC space, suggesting a culture that embraces technological advancement and market adaptation.

Team Structure:

The Senior Product Designer will likely be part of a larger Product team, which includes Product Managers, other Designers (potentially UX Researchers, UI Designers, and junior designers), and Engineering teams.
They will report into a Design Lead or Head of Product Design, with direct collaboration with Product Managers for specific product areas.
Cross-functional collaboration is a key aspect, involving close partnerships with engineering for implementation, marketing for product positioning, and potentially sales/customer success for user insights.

Methodology:

Agile Development: The company likely employs agile methodologies for product development, requiring designers to be adaptable and iterative in their approach.
Data-Driven Design: Decisions are expected to be informed by user data, analytics, and feedback, rather than solely intuition.
AI Integration: A growing emphasis on leveraging AI to enhance product capabilities and user experiences, requiring designers to be open to exploring and implementing AI-driven solutions.

Company Website: diligent.com

📝 Enhancement Note: Diligent's focus on GRC and AI positions it as a technology-forward company. Understanding this context is crucial for designers to align their work with the company's mission and the needs of its enterprise clientele, influencing how design problems are framed and solved operationally.

📈 Career & Growth Analysis

Operations Career Level: This role represents a Senior Individual Contributor position within the Product Design function. It signifies a level of expertise and autonomy where the designer is expected to lead projects, mentor others, and significantly influence product direction. In an operational context, this means taking ownership of design processes and ensuring their smooth execution. Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of Design, and will work closely with Product Managers for specific product initiatives. They will also be expected to collaborate with and potentially mentor junior designers. Operations Impact: The Senior Product Designer's work directly impacts the usability, adoption, and effectiveness of Diligent's GRC SaaS platform. By creating intuitive and efficient user experiences, they contribute to customer satisfaction, retention, and the overall success of the product in the market, which are key operational metrics for a SaaS company.

Growth Opportunities:

Design Leadership: Potential to grow into a Lead Designer, Design Manager, or Head of Design role, managing a team and setting design strategy.
Specialization: Opportunity to specialize in specific areas like AI-driven design, enterprise UX, or design systems.
Cross-Functional Mobility: Possibility to move into Product Management or other strategic roles within the organization, leveraging design thinking and user advocacy skills.
Skill Development: Access to training and development programs focused on cutting-edge design tools, AI in design, and leadership skills.

📝 Enhancement Note: The career path for a Senior Product Designer in a company like Diligent involves not just design craft but also strategic thinking and operational excellence in product development. Growth opportunities are tied to demonstrating impact and leadership within the product organization.

🌐 Work Environment

Office Type: Diligent operates on a hybrid work model, requiring employees within commuting distance to work onsite at least 50% of the time. This suggests a blend of in-office collaboration and remote flexibility. Office Location(s): The role is based in Budapest, Hungary. Diligent also has offices in New York City, Washington D.C., Vancouver, London, Galway, Munich, Bengaluru, Singapore, and Sydney.

Workspace Context:

Collaborative Spaces: The office environment likely includes collaborative workspaces, meeting rooms, and potentially quiet zones to support different work styles.
Tools & Technology: Access to industry-standard design software (Figma), collaboration tools (e.g., Slack, Teams), and project management software.
Team Interaction: Opportunities for regular in-person interaction with design peers, product managers, and engineers, fostering team cohesion and efficient problem-solving.

Work Schedule:

Standard business hours, with flexibility to accommodate the hybrid model. The 50% onsite requirement is key for team collaboration and cultural integration.

📝 Enhancement Note: The hybrid model necessitates a proactive approach to collaboration and communication, ensuring that both in-office and remote interactions are productive. This operational aspect requires strong self-management and team coordination skills.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: HR or Talent Acquisition will review applications and portfolios for basic qualifications and fit.
Hiring Manager Interview: A discussion with the hiring manager to assess experience, design philosophy, and cultural alignment.
Design Portfolio Review: A dedicated session where the candidate presents their portfolio, discussing 2-3 key case studies in detail, focusing on process, decision-making, and impact. This is a critical operational assessment.
Cross-Functional Interview: An interview with a Product Manager and/or a Senior Engineer to evaluate collaboration skills, communication, and understanding of the product development lifecycle.
Potential Design Exercise/Challenge: Candidates may be asked to complete a small design exercise or discuss a hypothetical design problem, assessing problem-solving skills and design approach.
Final Interview: Possibly with a senior leader in the design or product organization for final assessment.

Portfolio Review Tips:

Tell a Story: Structure your case studies as narratives, clearly outlining the problem, your process, your contributions, and the outcomes.
Focus on Impact: Quantify results whenever possible. Highlight how your design decisions led to measurable improvements for users or the business.
Show Your Process: Don't just show final screens; explain your thinking, research methods, iterations, and the rationale behind your choices.
Highlight Collaboration: Mention how you worked with stakeholders (PMs, engineers, researchers) and how you incorporated their feedback.
Tailor to Diligent: If possible, research Diligent's existing products and mention how your skills and approach can benefit their specific challenges.

Challenge Preparation:

Be prepared to discuss your approach to common design challenges in enterprise SaaS, such as simplifying complex workflows, designing for data visualization, or integrating new features into an existing system.
Practice articulating your thought process clearly and concisely, especially when discussing trade-offs or constraints.
Research Diligent's products and the GRC industry to understand the context of their user needs.

📝 Enhancement Note: The interview process is designed to evaluate not just design skills but also the candidate's operational capabilities: their ability to manage projects, collaborate effectively, communicate clearly, and drive measurable results through design.

🛠 Tools & Technology Stack

Primary Tools:

Figma: The core tool for UI design, prototyping, and potentially design system management. Proficiency is essential.
Prototyping Tools: While Figma is primary, familiarity with tools like InVision, Axure, or Adobe XD for more complex prototyping might be beneficial.
Collaboration Tools: Slack, Microsoft Teams for team communication and project coordination.
Project Management: Tools like Jira, Asana, Trello for tracking design tasks and progress within the development lifecycle.

Analytics & Reporting:

Web Analytics: Familiarity with tools like Google Analytics or Adobe Analytics to understand user behavior on the platform.
Product Analytics: Tools like Amplitude, Mixpanel, or Pendo for in-depth user behavior analysis, feature adoption tracking, and identifying areas for UX improvement.
User Feedback Platforms: Tools for collecting and analyzing user feedback (e.g., UserVoice, SurveyMonkey).

CRM & Automation:

CRM: Experience with CRM systems like Salesforce might be helpful for understanding customer data and business context, though not directly a design tool.
Design System Management: Tools or processes for managing and versioning design system components.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable operational requirement. Understanding how design tools integrate with analytics and project management platforms is key to demonstrating an operational mindset and contributing to data-informed design decisions.

👥 Team Culture & Values

Operations Values:

User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.
Collaboration: A belief in the power of teamwork and cross-functional partnerships to achieve shared goals.
Innovation: Embracing new ideas, technologies (like AI), and approaches to solve problems creatively.
Excellence: Striving for high quality in design execution, attention to detail, and user experience.
Impact: Focusing on delivering designs that make a tangible difference for users and the business.

Collaboration Style:

Cross-Functional Integration: Actively participates in product planning and development cycles, working closely with Product Management and Engineering.
Open Communication: Encourages transparent feedback exchange within the design team and with other departments.
Mentorship & Knowledge Sharing: Fosters an environment where designers learn from each other, share best practices, and collectively elevate the team's capabilities.

📝 Enhancement Note: Diligent's culture emphasizes innovation, particularly with AI, and collaboration. A designer who can operate effectively within this framework, contributing to a culture of continuous improvement and knowledge sharing, will be highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for Complexity: Translating intricate GRC workflows and data into intuitive user interfaces for enterprise users.
AI Integration: Effectively incorporating AI features into the product in a way that genuinely enhances user experience without adding cognitive load or complexity.
Balancing Stakeholder Needs: Navigating diverse requirements from Product, Engineering, Sales, and Marketing to create a cohesive user experience.
Maintaining Design Consistency: Ensuring a high level of design quality and consistency across a growing product suite and potentially evolving design system.

Learning & Development Opportunities:

AI in Design Workshops: Access to training on leveraging AI tools and methodologies in the design process.
Enterprise UX Best Practices: Opportunities to deepen understanding of designing for complex B2B environments.
Design Leadership Training: Development programs focused on mentoring, team management, and strategic design thinking.
Industry Conferences: Potential to attend relevant design and technology conferences to stay current with industry trends.

📝 Enhancement Note: The challenges presented are typical for senior roles in enterprise SaaS, requiring strong problem-solving and adaptive skills. The growth opportunities are geared towards developing leadership and specialized expertise, crucial for long-term career progression in operations-focused design roles.

💡 Interview Preparation

Strategy Questions:

Product Vision & Strategy: "How would you approach designing a new feature for our platform that leverages AI to improve risk assessment for our users?" Be ready to outline your process, research needs, and potential design considerations.
Collaboration & Stakeholder Management: "Describe a time you had to influence a product decision with data or design rationale. How did you manage pushback from stakeholders?" Focus on your communication and negotiation skills.
Problem-Solving & Design Thinking: "Walk us through a complex design problem you solved. What was your process, what were the trade-offs, and what was the outcome?" Choose a case study from your portfolio that best demonstrates your problem-solving methodology.

Company & Culture Questions:

Understanding Diligent: "What interests you about Diligent and our mission in GRC and AI?" Research the company's products, values, and recent news.
Team Dynamics: "How do you prefer to collaborate with Product Managers and Engineers? What makes a design team successful?" Highlight your team-oriented approach and understanding of cross-functional workflows.
Measuring Design Impact: "How do you measure the success of your designs? What metrics are important to you in a B2B SaaS context?" Discuss your familiarity with product analytics and user feedback mechanisms.

Portfolio Presentation Strategy:

Structure Your Presentation: Start with an overview of Diligent and the role, then dive into 2-3 detailed case studies. For each case study, clearly define the problem, your role and contributions, your process (research, ideation, iteration, final design), and the measurable results.
Focus on 'Why': Explain the reasoning behind your design decisions at each stage. What assumptions did you make? How did you validate them?
Show, Don't Just Tell: Use visuals effectively. Walk through interactive prototypes or key screens to illustrate your design solutions.
Be Prepared for Questions: Anticipate questions about your process, challenges faced, trade-offs made, and how you'd approach future problems at Diligent.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design craft but also strategic thinking, operational efficiency in process execution, and the ability to collaborate effectively within a product development team.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the provided Greenhouse link.
Portfolio Customization: Curate your portfolio to highlight 2-3 strong case studies relevant to enterprise SaaS and complex problem-solving. Emphasize your end-to-end design process and quantifiable impact.
Resume Optimization: Tailor your resume to clearly showcase your 5+ years of experience in product design, specifically mentioning B2B/SaaS environments, Figma proficiency, and any experience with AI or complex systems. Use action verbs and highlight achievements.
Interview Preparation: Practice presenting your portfolio case studies, focusing on articulating your design process, decision-making rationale, and the business impact of your work. Prepare to discuss your experience with AI and user-centered design.
Company Research: Familiarize yourself with Diligent's GRC platform, their AI initiatives, and company culture to demonstrate genuine interest and alignment during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer (UX/UI)