Senior Product Designer - Software Platform

📍 Job Overview

Job Title: Senior Product Designer - Software Platform Company: Tive Location: Boston, MA or Remote (United States) Job Type: Full-Time, Salaried Category: Product Design / UX/UI Date Posted: January 30, 2026 Experience Level: 5-10 years

🚀 Role Summary

• Lead the end-to-end design process for complex product areas within Tive's foundational software platform, from initial discovery through to final delivery.
• Solve intricate workflow, data management, and platform challenges that impact a broad customer base at scale, focusing on intuitive user experiences.
• Drive the design of customer-facing product features, mobile applications, and the underlying design systems that ensure Tive's platform consistency and scalability.
• Collaborate closely with Product Management and Engineering teams to translate user needs, business objectives, and technical constraints into impactful design solutions.

📝 Enhancement Note: This role is positioned as a Senior Product Designer focusing on a "Software Platform," which implies a need for strong systems thinking and an understanding of how individual features contribute to a larger, interconnected ecosystem. The emphasis on "complex workflow, data, and platform challenges" suggests a need for proficiency in designing for data-rich B2B environments and potentially tackling intricate information architecture and user flow optimization.

📈 Primary Responsibilities

• Spearhead the complete design lifecycle for significant product areas, encompassing user research, ideation, wireframing, prototyping, high-fidelity design, and detailed design specifications.
• Design and refine complex workflows for data-intensive functionalities, including but not limited to alerts, detailed timelines, interactive dashboards, configuration management, and automation sequences.
• Translate intricate user needs, business objectives, and technical limitations into clear, intuitive, and accessible user experiences across web and mobile platforms.
• Drive the evolution and consistency of Tive's design system by contributing new components, patterns, and usage guidelines, ensuring scalability and maintainability.
• Conduct and/or lead user research initiatives, synthesizing findings to inform design decisions and validate proposed solutions with stakeholders.
• Foster strong, collaborative partnerships with Product Managers to shape problem definitions, define scope, and establish realistic project timelines.
• Work hand-in-hand with Engineering teams to ensure designs are technically feasible, meet accessibility standards, and are implemented with high fidelity.
• Actively participate in and contribute to design reviews, product critiques, and cross-functional team discussions, providing constructive feedback and advocating for user-centered design principles.
• Apply systems thinking to balance immediate product requirements with the long-term vision for platform improvements and architectural integrity.
• Identify and conceptualize opportunities for critical new features and enhancements across both web and native mobile applications.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate autonomously ("independently own design problems") while also being a strong collaborator. The emphasis on "data-heavy use cases" and "systems thinking" points towards a role that requires not just visual design skills but also a deep understanding of information architecture, complex UI patterns, and the scalability implications of design decisions within a platform environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent experience and expertise in product design is paramount. A degree in Design, HCI, Computer Science, or a related field is beneficial. Experience: 5–8+ years of dedicated product design experience, with a significant focus on complex digital products, preferably within B2B, SaaS, or enterprise environments.

Required Skills:

• Proficient in end-to-end product design, from discovery and concept development through to detailed design and delivery.
• Strong foundation in UX and interaction design principles, including information architecture, user flow mapping, and hierarchy definition.
• Demonstrated ability to independently manage and lead design initiatives for complex product areas.
• Proven experience collaborating effectively with cross-functional teams, including Product Managers, Engineers, and Customer Success.
• Excellent verbal and written communication skills, with the ability to articulate design rationale, tradeoffs, and solutions clearly to diverse audiences.
• Experience in conducting and synthesizing user research to drive product decisions and validate design concepts.
• Adept at participating in and contributing to design and product reviews, providing and receiving constructive feedback.
• Proficiency in creating various design artifacts, including sketches, wireframes, high-fidelity mockups, and interactive prototypes using industry-standard design tools.

Preferred Skills:

• Experience designing for native mobile applications (iOS/Android) and responsive web interfaces.
• Background in developing, evolving, or significantly contributing to a mature design system (e.g., defining components, patterns, and usage guidelines).
• Familiarity with working in platform or systems-oriented product environments, understanding the nuances of designing for extensibility and scalability.
• Experience leveraging customer feedback and product data to iterate on and improve shipped products.
• Experience with data visualization techniques and designing effective dashboards for complex data sets.
• Understanding of agile development methodologies and experience working within sprint cycles.

📝 Enhancement Note: The requirement for 5-8+ years of experience, combined with the focus on "complex digital products" and "B2B, SaaS, enterprise, or data-rich platforms," indicates that this role is for a seasoned designer. The emphasis on "design systems," "platform," and "systems thinking" suggests a need for a designer who can think holistically about the user experience across a suite of interconnected products rather than just isolated features.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design projects that demonstrate ownership of complex problem spaces, from discovery to delivery.
• Highlight projects involving B2B, SaaS, or data-intensive platforms, illustrating your ability to handle complex workflows and information architecture.
• Include case studies that detail your user research process, how insights were synthesized, and how they informed design decisions.
• Present examples of your contributions to or evolution of design systems, including component design, pattern definition, and documentation.
• Demonstrate your proficiency in creating wireframes, high-fidelity mockups, and interactive prototypes, showcasing your interaction design skills.
• Clearly articulate the business goals and user needs for each project, along with the design decisions made to address them.
• Quantify the impact of your design solutions where possible, e.g., through user feedback, adoption metrics, or efficiency improvements.

Process Documentation:

• Detail your approach to user research, including methods used (e.g., interviews, usability testing, surveys) and how findings were translated into design actions.
• Illustrate your workflow for translating complex requirements into intuitive user flows and information architectures.
• Explain your process for collaborating with product managers and engineers, including feedback loops and problem-solving strategies.
• Describe how you contribute to or utilize design systems to ensure consistency and scalability in your designs.

📝 Enhancement Note: For a Senior Product Designer role focused on a platform, the portfolio review will likely scrutinize the candidate's ability to handle complexity, think systemically about user flows and data, and contribute to scalable design systems. The emphasis should be on demonstrating a robust design process and the ability to drive impact in a B2B SaaS environment.

💵 Compensation & Benefits

Salary Range: Based on the Senior Product Designer title, 5-8+ years of experience, and the Boston/US-based remote location, a competitive salary range is estimated between $130,000 - $170,000 annually. This range can vary based on the candidate's specific experience, skill set, and negotiation.

Benefits:

• Competitive equity package, providing employees with ownership in Tive's long-term success.
• Health, dental, and vision insurance (details typically provided during the offer stage).
• Opportunities for professional development and learning.
• A collaborative and supportive global team environment.
• The autonomy and resources to build and innovate.

Working Hours: The role is expected to require approximately 40 hours per week, aligning with standard full-time employment. Flexibility may be available, particularly for remote employees, but core collaboration hours will likely be tied to the EST time zone.

📝 Enhancement Note: Salary estimation for a Senior Product Designer in Boston (a major tech hub) or a senior remote US role typically falls within this range. The inclusion of "Competitive equity" is a significant benefit for senior roles, signaling Tive's desire to align employee success with company growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Tive operates in the logistics and supply chain technology sector, specifically focusing on real-time visibility and condition monitoring for shipments. This is a data-intensive, B2B SaaS environment. Company Size: Tive is a growing company, likely in the startup to mid-size range (e.g., 50-250 employees), indicated by its focus on building out foundational platform experiences and offering competitive equity. Founded: Information not provided, but the company's focus on a "software platform" suggests it's established enough to require dedicated platform design expertise.

Team Structure:

• The Product Design team likely works closely with dedicated Product Management and Engineering teams for the software platform.
• As a Senior Designer, you would be expected to operate with a high degree of autonomy within your designated product area, while also contributing to the broader design community within Tive.
• Cross-functional collaboration is emphasized, requiring close partnership with Product Managers for strategy and scope, and Engineers for implementation.

Methodology:

• Data-driven decision-making is implied by Tive's industry and the role's focus on "data-heavy use cases."
• Agile development methodologies are likely employed, requiring iterative design processes and close collaboration within sprint cycles.
• A focus on systems thinking suggests an approach that prioritizes consistency, scalability, and the interconnectedness of platform components.

Company Website: Tive Company Website (Assuming this is the correct URL based on industry and name)

📝 Enhancement Note: Tive's industry suggests a need for designers who can handle complex data visualization, workflow management, and B2B SaaS user experiences. The company's likely growth stage means opportunities for impact and shaping processes are high.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-senior level position. It requires a high degree of independence, strategic thinking, and the ability to lead design efforts for significant product areas. The role is expected to contribute to the foundational architecture of the Tive platform.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Product Design, or a Director of Product. They are expected to mentor junior designers and influence design direction.

Operations Impact: The Senior Product Designer will have a significant impact on Tive's revenue and business success by:

• Enhancing the usability and efficiency of the core software platform, leading to increased customer adoption and retention.
• Improving the experience of data-heavy workflows, which are critical for logistics and supply chain management, thereby driving customer satisfaction and loyalty.
• Contributing to a scalable and consistent design system, which accelerates future development and maintains brand integrity, ultimately supporting faster Go-to-Market strategies for new features.

Growth Opportunities:

• Leadership: Potential to grow into a Design Lead or Manager role, overseeing design strategy and mentoring a team.
• Specialization: Deepen expertise in platform design, data visualization, or specific areas of the logistics technology domain.
• Strategic Influence: Play a key role in shaping the future product roadmap and design vision for Tive.
• Skill Development: Opportunities to work on cutting-edge technology and contribute to evolving design systems and best practices.

📝 Enhancement Note: The "Senior" title implies a leadership and mentorship component, even if not directly managing. The focus on "platform" and "complex workflows" suggests growth opportunities in systems design and large-scale product architecture.

🌐 Work Environment

Office Type: The role offers flexibility, supporting both hybrid work for those near the Boston office and fully remote options within the United States. This suggests a modern, adaptable work environment.

Office Location(s): Primarily Boston, MA, with remote options available across the United States.

Workspace Context:

• Collaborative Environment: The emphasis on cross-functional partnerships with Product and Engineering indicates a highly collaborative workspace, whether in-person or virtual.
• Tools & Technology: Expect access to industry-standard design and prototyping tools, along with collaboration platforms essential for remote and hybrid teams.
• Team Interaction: Opportunities for regular interaction with designers, product managers, engineers, and potentially customer-facing teams to gather insights and share design progress.

Work Schedule: Standard full-time (approximately 40 hours/week), with flexibility. Given the EST time zone requirement for remote candidates, core working hours will likely align with this.

📝 Enhancement Note: The hybrid/remote nature of the role necessitates strong communication and collaboration tools, as well as a culture that supports asynchronous work and clear documentation of design decisions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience and alignment with the role's requirements.
• Portfolio Presentation: A dedicated session where you'll walk through selected case studies from your portfolio, explaining your process, design decisions, and impact. Be prepared to discuss your approach to complex problems, data-heavy interfaces, and design systems.
• Design Challenge/Exercise: A practical exercise, potentially involving a design critique, a short design problem, or a take-home assignment, to evaluate your problem-solving skills and design thinking.
• Cross-functional Interviews: Discussions with Product Managers and Engineers to assess collaboration style, communication skills, and technical understanding.
• Final Round: Interviews with leadership (e.g., Head of Product, VP of Engineering) to evaluate strategic thinking, cultural fit, and overall seniority.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study. Emphasize how you moved from problem definition to solution.
• Showcase Complexity: Highlight projects that demonstrate your ability to handle complex workflows, data-rich environments, and platform-level design challenges.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success and impact of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
• Design System Contribution: If applicable, showcase your experience with design systems, detailing your contributions and understanding of their importance for scalability.
• Storytelling: Frame your projects as compelling stories that highlight the problem, your role, your process, the solution, and the outcomes.
• Tailor to Tive: Research Tive's existing products and try to align your examples with the types of challenges they face (e.g., logistics, data visualization, B2B SaaS).

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Tive's industry (logistics, supply chain visibility) and common challenges in B2B SaaS platforms.
• Practice Design Critiques: Be ready to analyze and critique existing designs, offering constructive feedback and alternative solutions.
• Systemic Thinking: Prepare to think about how a proposed solution fits into a larger product ecosystem.
• Communication: Practice articulating your thoughts clearly and concisely, especially when discussing design decisions and tradeoffs.

📝 Enhancement Note: The interview process for a Senior Product Designer at a growing tech company will likely be thorough, with a strong emphasis on portfolio review and demonstrating end-to-end design ownership and collaboration skills. Expect a mix of behavioral, technical, and design-specific assessments.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry standard), Sketch, Adobe Creative Suite.
• Prototyping Tools: InVision, ProtoPie, or advanced Figma/Sketch prototyping.
• Collaboration & Communication: Slack, Zoom, Google Workplace/Microsoft 365.
• Project Management: Jira, Asana, Trello (or similar tools used by Product and Engineering).

Analytics & Reporting:

• Experience using analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.
• Ability to interpret data and translate insights into design improvements.

CRM & Automation:

• While not a direct CRM role, understanding how user data flows from CRM and other systems into the platform is beneficial. Familiarity with data management principles is key.

📝 Enhancement Note: Figma is the de facto standard for many modern design teams, especially in SaaS. Proficiency in it, along with a strong understanding of how to leverage user analytics to inform design, will be critical. The emphasis on "platform" and "data-heavy use cases" suggests a need for designers comfortable with complex UI patterns and information architecture tools.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and solving customer problems, particularly within the B2B logistics space.
• Data-Driven Innovation: Utilizing data and user insights to guide product development and design decisions.
• Collaboration & Transparency: Open communication and close partnerships across Product, Engineering, and Design teams.
• Ownership & Accountability: Taking responsibility for design outcomes and driving projects to successful completion.
• Continuous Improvement: A mindset of iterating on designs and processes to achieve better results and user experiences.
• Systems Thinking: Valuing consistency, scalability, and the interconnectedness of the platform.

Collaboration Style:

• Partnership: Close collaboration with Product Managers to define problems and solutions, and with Engineers to ensure feasible and high-quality implementation.
• Design Reviews: A culture of constructive critique and feedback within the design team and with cross-functional partners.
• Knowledge Sharing: Encouraging the sharing of best practices, user insights, and design patterns across the team.

📝 Enhancement Note: Given Tive's likely stage of growth and focus on a platform, a culture that values collaboration, data-informed decisions, and a proactive approach to problem-solving will be crucial for success.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity Management: Designing intuitive solutions for complex, data-heavy workflows and platform functionalities will be a primary challenge.
• Balancing Immediate Needs with Long-Term Vision: Juggling urgent feature requests with the need to maintain platform consistency and scalability.
• Cross-Functional Alignment: Ensuring all stakeholders (Product, Engineering, Sales, Customer Success) are aligned on design direction and priorities.
• Evolving Design System: Continuously developing and maintaining a robust design system that supports rapid iteration and a growing product suite.
• Remote Collaboration: Effectively collaborating and maintaining strong relationships within a hybrid/remote work environment.

Learning & Development Opportunities:

• Platform Design Expertise: Deepen skills in designing for complex, interconnected software platforms.
• Data Visualization Mastery: Enhance expertise in presenting complex data in clear and actionable ways.
• Design System Leadership: Take a leading role in evolving and advocating for the Tive design system.
• Industry Insight: Gain deep knowledge of the logistics and supply chain technology market.
• Mentorship: Opportunity to mentor junior designers and influence the design culture.

📝 Enhancement Note: The challenges presented are typical for senior roles in growing SaaS companies, especially those focused on complex platforms. The growth opportunities are tied to developing specialized skills and taking on greater strategic responsibility.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow for a data-intensive B2B application. What were the key challenges, and how did you approach them?" (Focus on process, problem-solving, and data handling.)
• "How do you approach balancing the needs of different stakeholders (e.g., Product, Engineering, Sales) when designing a new feature or platform component?" (Highlight collaboration and communication strategies.)
• "Walk us through a project where you significantly contributed to or evolved a design system. What was your process, and what was the impact?" (Emphasize understanding of scalability, consistency, and design system best practices.)
• "Imagine you're tasked with designing a new dashboard for our platform. What would be your first steps, and what key considerations would you have?" (Assess your approach to discovery, information hierarchy, and data visualization.)

Company & Culture Questions:

• "What interests you specifically about Tive and our mission in the logistics technology space?" (Research Tive's product, market, and recent news.)
• "How do you see your role as a Senior Product Designer contributing to the overall success and growth of Tive?" (Connect your skills to company goals and impact.)
• "Describe your ideal collaboration dynamic with Product Managers and Engineers." (Show alignment with Tive's collaborative environment.)
• "How do you stay updated on design trends and best practices, especially in the B2B SaaS space?" (Demonstrate a commitment to continuous learning.)

Portfolio Presentation Strategy:

• Select 3-4 Strong Case Studies: Choose projects that best represent your experience with complex B2B/SaaS products, data visualization, workflow design, and design systems.
• Start with the "Why": Clearly articulate the problem you were solving, the business goals, and the user needs.
• Detail Your Process: For each case study, walk through your steps: research, ideation, wireframing, prototyping, testing, and iteration.
• Highlight Your Role: Be specific about your individual contributions, especially if it was a team project.
• Showcase Solutions: Present your final designs clearly, explaining the rationale behind key design decisions. Use interactive prototypes if possible.
• Quantify Impact: Discuss the outcomes of your design – what changed as a result of your work? Use metrics if available.
• Address Challenges: Be prepared to discuss any challenges you faced and how you overcame them.
• Engage Your Audience: Make it a conversation, not just a presentation. Be ready to answer questions throughout.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, collaboration capabilities, and a solid understanding of the B2B SaaS product development lifecycle, especially within a data-intensive context.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Tive Careers portal.
• Tailor your Resume: Highlight your experience with complex digital products, B2B/SaaS platforms, data-heavy workflows, and design systems. Use keywords from the job description.
• Curate Your Portfolio: Select 3-4 of your strongest, most relevant case studies that showcase your end-to-end design process, problem-solving skills, and impact. Ensure it's easily accessible and well-organized.
• Prepare Your Portfolio Presentation: Practice walking through your chosen case studies, focusing on process, decision-making, and outcomes. Be ready to discuss your contributions to design systems and complex workflows.
• Research Tive: Understand Tive's product, industry, mission, and recent developments to better articulate your interest and demonstrate cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.