Senior Product Designer - Card Production Suite

📍 Job Overview

Job Title: Senior Product Designer - Card Production Suite

Company: Fanatics Collectibles

Location: New York, NY, United States & Remote (USA)

Job Type: Full-Time

Category: Product Design / Operations Technology

Date Posted: April 29, 2026

Experience Level: Mid-Senior Level (5-8+ years)

Remote Status: Hybrid (New York) / Remote (USA)

🚀 Role Summary

• Lead the end-to-end design of critical internal workflow systems for trading card production, driving significant revenue impact.

• Translate complex operational challenges and data-heavy workflows into intuitive, scalable, and user-friendly interfaces for internal teams.

• Collaborate closely with Product Managers, Engineers, and business stakeholders to define and deliver robust operational platforms.

• Drive efficiency, reduce errors, and streamline processes within creative, editorial, and manufacturing ecosystems through thoughtful system design.

• Contribute to the development and evolution of the internal design system, establishing patterns for data presentation and workflow states.

📝 Enhancement Note: While the job title is "Senior Product Designer," the core responsibilities and required experience strongly indicate a focus on operational systems design and internal tooling. This role bridges product design with the operational needs of a complex production and data management environment, making it highly relevant for operations professionals, particularly those with a UX/UI background focused on internal systems or workflow optimization. The emphasis on "systems thinking," "data-heavy interfaces," and "workflow systems" aligns with key competencies in Revenue Operations, Sales Operations, and Marketing Operations that involve process automation and platform management.

📈 Primary Responsibilities

• Own the complete design lifecycle for internal workflow systems, from initial discovery and problem definition through to final production implementation.

• Develop clear, structured, and scalable interaction models and user interfaces designed for data-dense environments and complex state management.

• Translate operational problems into practical, efficient, and usable system designs that reduce rework, errors, and overall cycle time.

• Craft intuitive user interfaces for creative, editorial, and manufacturing teams, ensuring usability within their respective ecosystems.

• Model intricate multi-step workflows, validation logic, system states, and edge cases to ensure robust and reliable system functionality.

• Partner closely with engineering teams to ensure design specifications accurately reflect real system behavior, constraints, and technical feasibility.

• Balance user experience, technical limitations, and critical business objectives within high-impact internal tools.

• Establish and document design patterns for data presentation, configuration interfaces, and workflow states to ensure consistency and scalability.

• Contribute to and actively evolve the company's internal design system, ensuring its application across various operational platforms.

• Design structured interfaces that minimize cognitive load and enhance user efficiency.

• Drive consistency across diverse workstreams through comprehensive documentation and by setting clear design examples.

• Uphold and enforce accessibility and usability standards across all designed systems.

• Operate with a high degree of ownership, independently managing projects and maintaining velocity without compromising design quality or clarity.

• Foster deep collaboration with Product Management to shape product solutions and influence strategic direction.

• Clearly articulate design rationale, effectively navigate complex trade-offs, and communicate design decisions to cross-functional teams.

• Mentor junior designers, contributing to team growth through constructive feedback and by demonstrating best practices.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on process design and optimization within a production environment, aligning with the goals of operations teams. The need to "model multi-step workflows, validation logic, system states, and edge cases" is a direct call for operations-minded thinking, where process flow and error handling are paramount.

🎓 Skills & Qualifications

Education:

Experience:

• 5–8+ years of professional experience in product design, with a proven track record of shipping production-grade software.

• Demonstrated experience designing and delivering internal tools, enterprise software, complex workflow systems, or operational platforms.

Required Skills:

• Systems Thinking: Advanced ability to model complex systems, including state management, dependencies, and edge cases.

• Data-Heavy Interface Design: Proficiency in designing clear, hierarchical, and user-friendly interfaces for complex datasets.

• Figma Proficiency: Expert-level command of Figma, including components, auto-layout, variants, and advanced prototyping capabilities.

• Prototyping Skills: Strong ability to create interactive prototypes for workflow validation, edge case testing, and clear communication of system behavior.

• Product Judgment: Sound decision-making regarding the appropriate level of design fidelity (wireframe vs. high-fidelity prototype) and process overhead for different project needs.

• Cross-Functional Collaboration: Proven ability to work effectively with Product Managers and Engineers.

• Communication: Excellent written and verbal communication skills to articulate design rationale and collaborate with diverse teams.

• Independent Operation: Comfort and proven ability to operate autonomously with minimal direction.

• Workflow Systems Design: Experience specifically designing for internal tools, enterprise software, or operational platforms.

Preferred Skills:

• Experience collaborating with highly technical Product Managers.

• Exposure to creative production ecosystems (e.g., Adobe Creative Suite workflows, Digital Asset Management (DAM) systems, editorial, or manufacturing systems).

• Experience designing automation tools or AI-assisted tooling.

• Experience integrating AI into design workflows or building AI-enabled product experiences.

📝 Enhancement Note: The requirement for "Experience designing internal tools, enterprise software, workflow systems, or operational platforms" is a strong indicator of the role's operational focus. Systems thinking and data-heavy interface design are critical skills for operations professionals managing complex platforms and processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies on Internal Tools/Platforms: Showcase at least one to two detailed case studies focusing on the design of internal tools, enterprise software, or complex workflow systems. Highlight the problem, your design process, the challenges encountered, and the impact of your solutions.

• Systems Thinking Demonstration: Include examples that clearly illustrate your ability to model complex systems, manage states, and handle dependencies and edge cases. This could be through diagrams, flowcharts, or detailed explanations within case studies.

• Data Visualization & Hierarchy: Present examples of how you've designed interfaces for data-rich environments, demonstrating strong information hierarchy, clarity, and usability.

• Process Optimization Focus: For each relevant project, articulate how your design decisions contributed to process improvements, such as reduced errors, increased efficiency, or streamlined workflows. Quantify impact where possible.

• Figma & Prototyping Examples: Demonstrate your proficiency in Figma, including the use of components, auto-layout, and variants. Showcase interactive prototypes that effectively communicate complex workflows or system behaviors.

Process Documentation:

• Workflow Design & Optimization: Provide evidence of your ability to map out existing workflows, identify bottlenecks, and design optimized future-state workflows through your UI/UX solutions.

• System Implementation Standards: Showcase how you collaborate with engineering to ensure designs are implementable and how you consider system constraints and behavior in your design process.

• Measurement & Performance Analysis: Where possible, demonstrate how your designs have been measured for impact (e.g., through user feedback, metrics on error reduction, cycle time improvements, or adoption rates).

📝 Enhancement Note: For this role, a portfolio is paramount. The emphasis on "systems thinking," "data-heavy interfaces," and "workflow systems" means candidates must demonstrate their ability to design for operational efficiency and complexity, not just consumer-facing aesthetics. This is where operations professionals can truly differentiate themselves by showcasing process mapping and optimization through design.

💵 Compensation & Benefits

Salary Range:

• New York City: $125,000 - $187,500 USD per year (base pay)

• USA Remote: $100,000 - $150,000 USD per year (base pay)

Explanation of Range: These ranges are provided by the employer and consider factors such as location, experience, qualifications, and training. The New York City range is higher due to the cost of living and market demand in that region. The remote range is broader, reflecting varying location costs within the US. This role's senior level and specialized focus on internal operational systems justify a competitive salary.

Benefits:

• Comprehensive benefits package, details available at https://benefitsatfanatics.com/

• This typically includes health, dental, and vision insurance.

• Potential for retirement savings plans (e.g., 401k).

• Paid time off and holidays.

Working Hours:

• Standard full-time hours, likely around 40 hours per week.

• Given the remote/hybrid flexibility and the nature of platform development, some flexibility may be expected, particularly during critical project phases.

📝 Enhancement Note: The salary ranges provided are substantial, reflecting the senior level and the critical nature of internal operational tools in driving business outcomes. The explicit mention of these ranges for both NYC and remote US positions is a positive indicator of transparency.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Sports Platform, Collectibles, Technology, E-commerce, Manufacturing. Fanatics is building a comprehensive digital sports ecosystem spanning commerce, collectibles, and betting. The Collectibles division focuses on the burgeoning market of physical and digital trading cards and memorabilia.

Company Size: Over 22,000 employees globally. Fanatics Collectibles is a newer, rapidly growing division within this larger organization, implying a dynamic, startup-like environment within a well-established company.

Founded: Fanatics was founded in 1995, with Fanatics Collectibles being a more recent strategic expansion into the high-growth collectibles market.

Team Structure:

• Department: Product Design – Fanatics Collectibles Technology.

• Reporting: Reports to a Staff Product Designer, indicating a clear hierarchy and mentorship structure within the design team.

• Cross-functional Collaboration: The role emphasizes deep partnership with Product Management, Engineering, and various business stakeholders (creative, editorial, manufacturing). This suggests a highly collaborative, integrated approach to product development.

Methodology:

• Data-Driven Design: The emphasis on "data-heavy interfaces," "system behavior," and "measuring impact" points to a data-informed approach to design and operations.

• Agile Development: Working in "fast-paced environments" implies an agile or iterative development methodology.

• Process Optimization: A core tenet is to "reduce errors, rework, and manual effort" and "streamline workflows," indicating a strong focus on operational efficiency.

• Platform Development: The focus on "internal systems and infrastructure" and "0→1 platform work" highlights the creation of foundational technology.

Company Website: www.fanaticsinc.com/careers

📝 Enhancement Note: The company culture is likely a blend of a large, established corporation and a fast-paced, innovative startup, especially within the Collectibles division. For operations professionals, this means opportunities to build and scale processes and systems while leveraging the resources of a major player. The emphasis on "operational challenges" and "internal platforms" suggests a culture that values efficiency and robust system design.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, specifically focusing on internal operational platforms. In an operations context, this translates to a senior-level role responsible for designing, optimizing, and scaling the systems that underpin core business processes. It requires strategic thinking, system architecture understanding, and the ability to influence operational efficiency through design.

Reporting Structure: Reporting to a Staff Product Designer provides a clear line of sight for mentorship and career development within the design discipline. Within the broader operations or technology team, this role will likely interact with Product Managers and Engineering Leads, offering exposure to operational strategy and execution.

Operations Impact: The role has a direct impact on revenue by enabling the launch of flagship products that drive tens of millions in revenue. It also significantly impacts operational efficiency by reducing errors, rework, and manual effort, thereby lowering costs and improving throughput across the entire product lifecycle from concept to manufacturing.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in designing complex operational systems, data management, workflow automation, and enterprise software UX.

• Platform Ownership: Potential to lead design for other critical internal platforms within Fanatics Collectibles or the broader Fanatics ecosystem.

• Mentorship & Leadership: Opportunity to mentor junior designers and potentially lead design initiatives, growing into a design leadership role within operations technology.

• Industry Exposure: Gain experience in the rapidly evolving collectibles market and the intersection of technology, sports, and manufacturing.

• Cross-functional Expertise: Develop a strong understanding of creative production, editorial processes, and manufacturing workflows, enhancing cross-functional collaboration skills valuable in operations.

📝 Enhancement Note: This role offers a unique opportunity to apply design thinking to solve complex operational problems, a path that can lead to significant growth in operations management or specialized operations technology roles. The "0→1 platform work" aspect suggests a chance to shape processes and systems from the ground up.

🌐 Work Environment

Office Type: Hybrid (New York) or fully Remote (USA). This indicates flexibility and a focus on results over strict location requirements for many roles.

Office Location(s): New York, NY, United States is the primary office location for hybrid roles. Remote roles can be based anywhere in the US.

Workspace Context:

• Collaborative Environment: The role necessitates close collaboration with Product, Engineering, and various business stakeholders. Expect regular meetings, design reviews, and cross-functional workshops.

• Tools & Technology: Access to industry-standard design tools (Figma) and likely a robust internal technology infrastructure supporting complex data management and production workflows.

• Operations Team Interaction: While primarily a design role, interaction with operations teams (editorial, manufacturing, product planning) will be frequent to understand their needs and design effective solutions.

Work Schedule: Standard full-time hours are expected, with potential for flexibility. The nature of platform development and operational support might require occasional adjustments to accommodate urgent needs or project deadlines, but the overall emphasis is on efficient workflow design rather than extended hours.

📝 Enhancement Note: The hybrid/remote flexibility is a significant advantage for operations professionals who may value work-life balance. The collaborative nature of the role means strong communication and interpersonal skills are as important as technical design skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and portfolio for basic qualifications and relevance.

• Portfolio Presentation & Design Challenge: Expect to present your portfolio, focusing on case studies relevant to internal tools, systems thinking, and workflow optimization. A design challenge, potentially involving a mock operational problem or system design scenario, is highly probable.

• Cross-functional Interviews: Interviews with Product Managers and Engineers to assess collaboration style, systems thinking, and technical understanding.

• Behavioral & Cultural Fit: Interviews to gauge your ownership, problem-solving approach, communication skills, and alignment with Fanatics' values and the team's dynamic.

• Final Round: Possibly an interview with senior leadership to discuss strategic impact and long-term vision.

Portfolio Review Tips:

• Prioritize Operations-Centric Case Studies: Select projects that showcase your ability to design for complex workflows, internal tools, enterprise systems, or data-heavy interfaces.

• Demonstrate Systems Thinking: Clearly articulate how you approach complex problems, model systems, and manage states and edge cases. Use diagrams, flowcharts, or detailed narrative explanations.

• Quantify Impact: Whenever possible, provide metrics on how your designs improved efficiency, reduced errors, or contributed to business goals. Even qualitative feedback on user satisfaction or process improvement is valuable.

• Showcase Figma Mastery: Highlight your proficiency in Figma, including component-based design, auto-layout, and creating interactive prototypes that clearly demonstrate workflows.

• Tell a Story: Frame your case studies as narratives – what was the problem, what was your approach, what were the trade-offs, and what was the outcome?

Challenge Preparation:

• Understand Operational Workflows: Familiarize yourself with common operational challenges in production, data management, and workflow automation. Think about how systems support these.

• Practice System Design: Be ready to sketch out user flows, system states, and interface elements for hypothetical operational scenarios.

• Articulate Trade-offs: Be prepared to discuss the pros and cons of different design decisions, considering usability, technical feasibility, and business impact.

• Focus on "Why": Be able to clearly explain the rationale behind your design choices, linking them back to user needs and business objectives.

📝 Enhancement Note: The emphasis on "internal tools," "workflow systems," and "systems thinking" means interviewers will be looking for an operations-minded approach to design. Portfolios and challenges should reflect this focus on efficiency, scalability, and robust process support.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, essential for UI design, component libraries, and interactive prototypes.

• Prototyping Tools: Advanced prototyping within Figma or potentially other tools for complex interactions and workflow simulations.

• Design System Management: Tools and processes for contributing to and utilizing an internal design system.

Analytics & Reporting:

• While not a direct "analyst" role, understanding how to design for data visibility and reporting is key. This may involve:

• Data Visualization Tools: Familiarity with principles of effective data visualization for complex datasets.

• Reporting Dashboards: Designing interfaces that present key operational metrics and system performance clearly.

CRM & Automation:

• Not directly managing CRM or automation tools, but the role involves designing systems that support these functions by streamlining workflows and data inputs. Understanding the principles of workflow automation and data integration is beneficial.

• Workflow Design: Conceptual understanding of how to design user interfaces that facilitate automation and streamline multi-step processes.

📝 Enhancement Note: Proficiency in Figma and advanced prototyping is non-negotiable. The role requires an understanding of how design interfaces with complex data, system states, and automated workflows, which are core components of operational technology.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong emphasis on designing systems that reduce manual effort, minimize errors, and streamline processes.

• Ownership & Accountability: Taking responsibility for projects end-to-end and driving them to successful completion.

• Collaboration & Partnership: Working closely with Product, Engineering, and business stakeholders to achieve shared goals.

• Data-Driven Decisions: Using data and user feedback to inform design choices and measure impact.

• Scalability & Robustness: Designing systems that can handle growth, complex data, and diverse operational needs.

• User-Centricity (Internal Users): Designing for the specific needs of internal users (creative, editorial, manufacturing) to enhance their productivity and experience.

Collaboration Style:

• Integrated Teams: Expect to work in cross-functional squads where design is a key partner alongside Product and Engineering.

• Open Communication: A culture that values clear articulation of design rationale, constructive feedback, and open discussion of trade-offs.

• Iterative Development: A willingness to iterate on designs based on feedback and evolving requirements.

• Documentation & Knowledge Sharing: Emphasis on documenting design decisions and standards to ensure consistency and facilitate knowledge transfer.

📝 Enhancement Note: The values align closely with those found in high-performing operations teams: a focus on efficiency, data, problem-solving, and collaborative execution. Candidates should highlight experiences that demonstrate these traits.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Navigating and designing for highly complex, data-dense workflows and enterprise-level systems.

• Balancing Usability with Technical Constraints: Ensuring user-friendly interfaces while adhering to system limitations and engineering feasibility.

• 0→1 Platform Development: Building foundational systems from scratch, which involves ambiguity and requires strong initiative.

• Stakeholder Alignment: Managing diverse needs and expectations from various internal teams (creative, editorial, manufacturing, product, engineering).

• Introducing Automation/AI: Designing for new technologies like AI within traditionally manual processes can present unique UX challenges.

Learning & Development Opportunities:

• Deepen Systems Design Expertise: Gain extensive experience in designing large-scale, complex operational platforms.

• Specialize in Production Workflows: Become an expert in the user experience of creative production, editorial, and manufacturing processes.

• Contribute to Design Systems: Play a key role in evolving and expanding the company's internal design system.

• Mentorship & Leadership: Grow into a leadership position by mentoring junior designers and potentially leading design initiatives.

• Industry Immersion: Develop deep knowledge of the sports collectibles market and its operational intricacies.

📝 Enhancement Note: This role presents significant challenges for designers interested in operational impact. Successfully navigating these challenges leads to substantial growth in specialized areas of UX and operations technology.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design an internal tool or enterprise system. What was the core operational problem, how did you approach it, and what was the impact?" (Focus on systems thinking, process optimization, and quantifiable results.)

• "How do you approach modeling complex workflows with multiple states and dependencies? Walk me through an example from your portfolio." (Highlight your process, diagrams, and how you ensure robustness.)

Company & Culture Questions:

• "What interests you about designing operational systems for the collectibles industry, specifically for trading card production?" (Connect your passion for design with Fanatics' mission and the operational challenges.)

• "How do you ensure accessibility and usability standards are met in complex, data-heavy interfaces?" (Demonstrate your commitment to inclusive design and user experience.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process, key decisions, challenges, and the final outcome/impact.

• Focus on the "Why": Explain the reasoning behind your design choices, especially those related to system complexity, data hierarchy, and workflow efficiency.

• Showcase Systems Thinking: Use diagrams, flowcharts, or interactive prototypes to visually demonstrate your understanding of system logic and states.

• Highlight Operational Impact: Explicitly state how your design solutions improved efficiency, reduced errors, or supported business objectives.

• Demonstrate Figma Proficiency: Be prepared to walk through your Figma files, showing your use of components, auto-layout, and prototyping features.

📝 Enhancement Note: Prepare to discuss your design process through the lens of operational efficiency and system design. The interviewers will be looking for a candidate who can translate complex business needs into functional, scalable, and user-friendly operational tools.

📌 Application Steps

To apply for this operations-focused design position:

• Submit your application through the provided link on Greenhouse.

• Customize Your Resume: Tailor your resume to highlight experience with internal tools, enterprise software, workflow systems, systems thinking, and Figma proficiency. Use keywords from the job description.

• Curate Your Portfolio: Select and refine 2-3 case studies that best demonstrate your experience in designing operational platforms, complex workflows, and data-heavy interfaces. Ensure your portfolio clearly articulates your process and impact.

• Prepare Your Presentation: Practice presenting your portfolio case studies, focusing on your problem-solving approach, systems thinking, and the operational impact of your designs. Be ready to articulate your rationale clearly.

• Research Fanatics Collectibles: Understand their business, the collectibles market, and the importance of efficient production systems. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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